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Hire the best Customer Service Representatives in Paranaque City, PH

Check out Customer Service Representatives in Paranaque City, PH with the skills you need for your next job.
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  • $50 hourly
    • 5.0/5
    • (22 jobs)
    Hello there! 𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐡𝐞𝐥𝐩? I'm here to help 𝙖𝙣𝙙 𝙥𝙧𝙤𝙫𝙞𝙙𝙚 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙥𝙧𝙤𝙗𝙡𝙚𝙢 - yes! 💪 🛠️ Tech-savvy Gen Z Engineer ✨ Protagonist (ENFJ) with Gallups Strengths on Woo, Communication, Positivity, Activator and Learner 🤝 A great collaborator and remote support for everything that you need! WHAT I DO: I'm not just your ordinary Virtual Assistant or Business Consultant; I'm your strategic partner in your business and digital transformation. My expertise lies in orchestrating digital marketing, media buying, and even chatbot strategies that elevate your brand and scale your business. With a blend of analytical precision and creative zest, I unlock growth opportunities that others might miss. WHO I WORK WITH: My clients are visionaries seeking more than just incremental growth. From startups poised for their next growth spurt to established businesses looking to redefine their digital strategy, I partner with leaders eager to make a significant impact in their markets. WHY IT WORKS: Our collaboration goes beyond conventional tactics to deliver: ⚡ A deep dive into your brand’s DNA, crafting a customized strategy that attracts and retains your ideal customer base. ⚡ A data-driven approach to media buying, ensuring your brand not only gets seen but remembered and acted upon. ⚡ The integration of cutting-edge chatbots, enhancing customer interaction and automating sales processes for efficiency and scale. ⚡ A user-centric digital experience that captivates and converts, supported by systems that simplify and streamline your operations. WHAT MAKES ME DIFFERENT: My focus is on delivering tangible results through a holistic and integrated approach. While others may offer pieces of the puzzle, I provide the complete picture - a comprehensive strategy that aligns with your business goals, powered by the latest in digital innovation. 1️⃣Send me a personalized Upwork message 2️⃣Click a green Schedule a Meeting button 3️⃣Choose one for 15 minutes and I'll confirm the timeslot Cheers, Caleb
    Featured Skill Customer Service
    Facebook
    Google Ads
    Instagram Ad Campaign
    Facebook Ads Manager
    Media Buying
    Chatbot
    Gorgias
    Zendesk
    Presentation Design
    Administrative Support
    Virtual Assistance
    Graphic Design
    ChatGPT
    Canva
  • $8 hourly
    • 5.0/5
    • (11 jobs)
    I have been working as a Customer Service Representative for more than 8 years and I have handled telecommunication and e-commerce accounts. My extensive background in customer support allowed me to develop the necessary skills needed in providing impeccable and world-class customer service. I am highly skilled in using tools such as Shopify, Zendesk, Gorgias, Amazon Seller Central, and Google Express. I can handle chat, email, and phone support. Work Experience: -Technical Support (Internet, Phone, and TV) -Lead Generation -Amazon Chargebacks and Claims -Email Handling -Refunds -eBay Cases and Returns -Shopify Chargebacks -Data Entry
    Featured Skill Customer Service
    Shopify
    Technical Support
    eBay PPC
    Gorgias
    Email Support
    Etsy
    Amazon
    Email Communication
    Lead Generation
    Zendesk
    Data Entry
  • $6 hourly
    • 5.0/5
    • (4 jobs)
    I am a hardworking Virtual Assistant. I can work under pressure. I am also a team player. I can work with minimal supervision. I can handle customer service, emails and live chat support. I also have experience in data entry and encoding for legal documents based in other countries. As a team leader I attend brainstorming for each client's project for encoding legal documents and I also orient my team for special instructions. I was a Customer Service Representative in a DQ company based in London, UK for 12 years. I even assisted in their financial and loan department as a Customer Assistance Advisor. Feel free to chat and contact me anytime. I'm willing to work and contribute my skills and be an effective member of your company.
    Featured Skill Customer Service
    Customer Support
    Appointment Setting
  • $10 hourly
    • 5.0/5
    • (12 jobs)
    Hi, I’m Camille—a results-driven professional passionate about helping businesses thrive! With a strong foundation in real estate support, data curation, and social media marketing, I bring a dynamic skill set that can adapt to your unique needs. What I Offer: Real Estate Assistance: (Appointment Setting, Follow-Up Specialist, Cold & Warm Calling, Email & Report Management, Relationship Building, Lead Generation, SMS Database Management, Team Collaboration). Data Curation: Expertise in gathering key insights in the Life Sciences/Medical fields through thorough web research. Social Media Management: Certified in Funnel Marketing, Content Creation, Branding, and Business Presentation. I help businesses grow their online presence and attract the right audience. As a lifelong learner, I’m always ready to take on new challenges and find innovative ways to deliver top-tier results. Let’s work together to achieve your project goals—whether it’s growing your client base, streamlining operations, or boosting your online brand. I am committed to delivering excellence and optimizing your success. Let’s connect and see how I can help your business grow!
    Featured Skill Customer Service
    Cold Calling
    Real Estate Investment Assistance
    Sales
    Virtual Assistance
    Administrative Support
    Graphic Design
    Data Collection
    Online Research
    Social Media Management
    Lead Generation
    Data Entry
    Telemarketing
  • $8 hourly
    • 5.0/5
    • (37 jobs)
    📢 Boost your social media engagement with expert services! 🚀 Tired of struggling to get noticed on social media? Looking to increase your reach and build a thriving online community? You're in the right place! Your social media expert is here to help you supercharge your social media presence and take your engagement to the next level. 📈 Don't let your social media accounts gather dust! Let us help you create a buzz and connect with your target audience. 🌟 I am a proficient Virtual Assistant and rest assured that I can provide you with quality service in Data entry, Online research, Social Media Engagement, and a lot more. I do not limit myself, and I am eager to learn and willing to be trained. I am experienced and developed in managing clients on the go and providing them with excellent quality customer service. I am highly dedicated, hard-working, a fast learner, loyal and reliable. I strive to be great in all aspects of my work and rest assured that I can provide you with quality service. Below are my Hard skills: ✨ Customer Care ✨ Data Entry ✨ Data Management ✨ Instagram Growth ✨ Online Research Applications and Tools, websites I use: Google sheets Google Docs Microsoft Excel Microsoft Word Gmail, Outlook Amazon, Shopify, eBay, Alibaba, Facebook, Instagram, Pinterest. Linkedin If you are interested, drop an invitation and I will contact you as soon as possible.
    Featured Skill Customer Service
    Influencer Outreach
    Influencer Research
    Email Outreach
    Social Media Handle Research
    Instagram Post
    Social Media Engagement
    Instagram Marketing
    Chat & Messaging Software
    Lead Generation
    Administrative Support
    Social Media Website
    Online Research
  • $12 hourly
    • 5.0/5
    • (8 jobs)
    Hello, and welcome to my profile! 🌟 I am a Top Rated Plus professional with a growing expertise in bookkeeping, specializing in Xero and QuickBooks Online. Having completed extensive training, I’ve developed strong skills in recording and reconciling bank and credit card transactions, processing accounts receivable and payable, and managing income and expenses. My experience also includes creating invoices, bills, credit notes, and purchase orders, positioning me to deliver accurate and efficient financial management. I am eager to apply my knowledge to support businesses in streamlining their financial operations. 🌟Key Skills ✅️ Bank and credit card reconciliation ✅️ Accounts receivable & payable management ✅️ Recording cash receipts and disbursements ✅️ Creating invoices, bills, credit notes, and purchase orders ✅️ Xero and QuickBooks Online proficiency I am also an experienced content manager with a strong background in posting and managing content for service pages, blog posts, and various other content formats. With a keen eye for detail, I ensure that all content is properly structured, and optimized. 🌟Applications, Tools, and Websites that I use: ✅️ Google Sheets ✅️ Google Docs ✅️ Microsoft Excel ✅️ Microsoft Word ✅️ Xero, QuickBooks Online ✅️ Hubdoc, Dext ✅️ Slack, Outlook, Gmail ✅️ WordPress
    Featured Skill Customer Service
    QuickBooks Online
    Accounts Payable
    Account Reconciliation
    Accounts Receivable
    Xero
    Elementor
    Data Entry
    Microsoft Office
    Virtual Assistance
    Google Workspace
  • $10 hourly
    • 4.6/5
    • (10 jobs)
    If you are looking for an A+ Virtual Assistant. Look no more. My name is Ivy, an adept and meticulous customer support and virtual assistant with 9 years of experience delivering outstanding service to clients from the Real Estate, Financial, and Healthcare sectors globally. With exceptional organizational, communication, and problem-solving abilities, I am dedicated to providing prompt and accurate assistance to ensure customer satisfaction. In my role as a customer support and virtual assistant, I excel in managing inquiries, resolving issues, coordinating calendars and appointments, arranging travel, and conducting research to facilitate decision-making. Beyond my attention to detail and multitasking skills, I am deeply committed to delivering excellence and fostering strong client relationships. If you seek a dependable and seasoned customer support and virtual assistant, I am poised to be a valuable asset to your team. Talk to you soon (wink)
    Featured Skill Customer Service
    Google Workspace
    Zendesk
    Grasshopper Virtual Phone
    Online Chat Support
    Property Management
    Canva
    Email Support
    Data Entry
    Social Media Management
    Technical Support
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    Hi there! Let go of the menial tasks below which are holding you back from growing your business. ⭐Expert in Customer Service 💼with over 10 years of expertise at numerous Fortune 500 companies 💼Subject Matter Expert in a Telecommunication Firm with over 12 months of experience ⭐Sales Expert ⭐ Collections Expert ⭐Expert in handling supervisor escalation calls and committed to providing a swift proficient resolution The following is the list of clients usually hired me for the past decade. ✅Sales and Negotiation ✅ Collections Expert ✅A+ Customer Service ✅Administrative and Office Support ✅Executive and Personal Support ✅Graphic Design ✅Data analysis and Interpretation ✅Accounting ✅Problem-solving and critical thinking ✅Adaptability and flexibility ✅Teamwork and collaboration ✅Quality-oriented ✅Sales and Negotiation ✅Attention to detail Let's talk about how to make your life easier. Send me a message so I can land to your needs ASAP.
    Featured Skill Customer Service
    Debt Collection
    Amazon
    Management Skills
    Sales
    Data Entry
    Marketing
    Telemarketing
    Sales Management
    Administrative Support
    Customer Support
    Account Management
    Technical Support
    Business Management
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    Hello, I'm Harran. A customer service professional and quality analyst. Committed to balancing company goals and helping clients find satisfactory solutions. A veteran in the Customer Support industry, I can perform various tasks and manage your daily routines. An excellent communicator, multi-tasker and always willing to learn. I would love to provide quality services to your business! Experienced in the following: - Using Freshdesk, SalesForce, Zendesk, Gorgias, Oracle BUI and Desk to handle Email Support - Using Snap Engage, Zendesk, Twillo to handle Chat Support - Using Facebook, Instagram, and TikTok to handle Social Media Support - Using Gmail, Google Documents/Spreadsheets/Forms/Drive to accomplish admin tasks - Using Microsoft Excel, Word, PowerPoint, and Outlook - Using Shopify to create/fulfill/cancel/refund orders and create product pages/uploads PS: My rates are negotiable — don't hesitate to send me a message to discuss how I can be the best support for you!
    Featured Skill Customer Service
    Gorgias
    Oracle NetSuite
    Zendesk
    Telephone
    Quality Assurance
    Spreadsheet Form
    Email Support
    Customer Support
    Technical Project Management
    Data Quality Assessment
    Shopify
    Microsoft Word
    Phone Communication
    Microsoft Office
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Proficient in Microsoft Office and Google Workspace and backed by a training certificate in virtual assistance, I can help you with email management, file management, calendar management, travel management, and project management.
    Featured Skill Customer Service
    Data Scraping
    General Transcription
    Google Docs
    Online Research
    Travel Planning
    Email Communication
    Calendar Management
    File Management
    Administrative Support
    Virtual Assistance
    Data Visualization
    Data Analysis
    Data Entry
    Microsoft Excel
  • $20 hourly
    • 4.8/5
    • (12 jobs)
    For the first 2.5 years of my career, i have worked for one of the biggest U.S. based Internet company specializing on Networking, and security supporting Home users and Small Businesses. after leaving the company, i have then proceeded to work for 3.5 years directly as both Hardware Support and Advanced Software support for DELL. It is through these experiences i have been able to learn thoroughly such task as simple as instructing someone to replace a Hard Drive, up to something as complicated as Manually Removing viruses and Malicious Software aided only by the default tools within windows (Such as Regedit). This is followed by a year working for a financial account, Then a year as a Trainer, and finally 2 and a half years as a customer service, and technical support supervisor. These myriad of experiences have built into me a unique skill set that makes me capable of working with changes and formulate action plans to succeed in any field. I have experience in technical writing and creating manuals for various products as a freelance agent after working hours from my jobs, and have extensive exposure training small groups of people, and have been successful in monitoring progress between training sessions. I have also started managing various teams as an Operations/Customer Service Manager for my Freelance Projects since March 2015
    Featured Skill Customer Service
    Project Management
    Management Skills
    Business Development
    Microsoft Excel
    Computer Network
    Administrative Support
    Salesforce Lightning
    Technical Support
    Tableau
    Research Summary
  • $5 hourly
    • 5.0/5
    • (18 jobs)
    🎖️11 years of experience in the Customer Service Industry. 🎖️7 years of supervisory/ team management experience 🎖️2 years as a Virtual Assistant 🎖️TOP RATED PLUS with 2,000+ total hours 🎖️100% Job Success Score ------------------------------------------ 👨‍💻 Accounts/Clients I've worked with: 🛒 E-commerce, 🏥 Medical Insurance, 🛰️ Internet Service Providers, 📲 Mobile Operating Software, 🍽️ Restaurant Reservations, 🏨 Hotel Management, 🎮 Gaming, ☁️ Cloud Computing, 📰 Media Monitoring, 🚗 Transportation, 🚚 Logistics, 💹 Marketing, 🏷️ Auction & Dropshipping, 🧑‍🏫 Learning & Development, 🔎Appointment Setting ------------------------------------------ 🏆 Here are my skills: 📚 Oral and Written Communication Skills 📚 Client Management Skills 📚 Organizational and Administrative Skills 📚 Technical and Research Skills 📚 Customer Service (Live Chat and Email Support) 📚 Data Entry, Transcription, and Translation 📚 Google Spreadsheet and Microsoft Excel (custom formulas, pivot table, data validation, dashboard creation, VLOOKUP, etc.) 📚 Google Ads Search 📚 Quality & Training 📚 Calendar, Email, and Flights Management 📚 Social Media Management, Leads Generation & Outreach 📚 Project Innovation and Project Management 📚 KPI, IDP creation, SMART planning, SWOT analysis 📚 Reports, Dashboards, and Analytics 📚 Workforce Management, Scheduling, and Forecasting 📚 User moderation 📚 Leadership Skills 📚 Basic Photo/Video Editing 📚 Typing speed of 90-100 wpm ------------------------------------------ 🛠️ Other CRMs/Apps/Software I have experienced using: ⭐️ Microsoft Office (Excel, Word, Powerpoint) ⭐️ Google Workspace ⭐️ Project Management Tools (Asana, Todoist, Trello, Monday.com, etc) ⭐️ Messaging/Communication Apps (Slack, Skype, Zoom, Twist) ⭐️ CRM (Zendesk, Salesforce, Cisco, Avaya, Citrix, Freshdesk, Intercom, HighLevel) ⭐️ Cold Email Software (Mailchimp and Instantly) ⭐️ Social Media Management Tools (iMovie, Windows Movie Maker, Canva, PhotoGrid, YT Studio Maker, Meta Business Suite, Loom) ⭐️ Learning Management Systems (Google Classroom, Kajabi, Lessonly) ⭐️ ChatGPT ⭐️ Samsara ⭐️ Moodle ⭐️ Tableau ⭐️ Looker ⭐️Alibaba and Aliexpress ⭐️ Shopify ------------------------------------------ Please feel free to message me to discuss whether my qualifications and experience align with what you're seeking. I’m excited to work with you soon! 🤝
    Featured Skill Customer Service
    Project Management
    Administrative Support
    Helpdesk
    Lead Generation
    Email Support
    Online Research
    Customer Support
    Clerical Skills
    Online Chat Support
    Executive Support
    Shopify
    Ecommerce
    Virtual Assistance
    Data Entry
  • $10 hourly
    • 4.8/5
    • (75 jobs)
    I am a reliable, fast-learning, and hardworking individual looking for jobs that can help me grow as a person, improve my skills, and widen my knowledge. I studied at the University of the Philippines. I have had work experiences related to Customer Service, Web Research, Order Processing, Education and Data Entry. I lived in Japan for 13 years making me also fluent in Japanese. My goal is to give my 100% dedication to every job that I receive and prove that I am a good value for my client's time and money.
    Featured Skill Customer Service
    English to Japanese Translation
    Data Entry
    Google Sheets
    English to Tagalog Translation
    Microsoft Excel
    Online Research
    Microsoft Word
    Social Media Marketing
    Sales
    Japanese
    English
    Tagalog
  • $10 hourly
    • 4.8/5
    • (66 jobs)
    I have solid years of experience as an email, chat, Facebook moderator and virtual assistant in the e-commerce industry. Experienced in handling Shopify, Wordpress, Oberlo, Alliexpress, Zendesk, Freshdesk, Tidios, CRM, Conversocial, and Agora. I am fluent in English and Writing English as well as Speaking. I am honest, trustworthy, respectful, and work at a fast pace. I have a personal laptop and windows 10 desktop and a 50 Mbps plan with a PLDT internet service provider. I also have a backup internet with Smart Broadband company. I also worked in the BPO industry and 6 years as a community health nurse. I also do part-time jobs such as part-time clinical instructor and health event nurse. I take care of my client's business and you can trust that I will do the best I can in order to have growth in my client's business. I can also confidently say that with my previous work experiences, I can join your team and do the job effectively. I am hardworking, patient, motivated, flexible, and willing to render overtime all the time and with proper training, I can efficiently perform the tasks needed. Strengths: Strong communicator, written and verbal - Fluent in English. Computer literate, proficient in Microsoft Office and others. Excellent team leadership skills - Capable problem solver - Work well under pressure. Honest, trustworthy, responsible, respectful, and working at a fast pace.
    Featured Skill Customer Service
    Dropshipping
    Purchase Orders
    Shopify
    Email Communication
    Office Administration
    Amazon
    WordPress e-Commerce
    Manage Etsy Site
    Gorgias
    WooCommerce
    Online Chat Support
    Zendesk
    Zoho CRM
  • $5 hourly
    • 4.0/5
    • (8 jobs)
    Content moderator, former payment support and a top-notch Customer Service Associate with background on three channels which are phone, email and chat. ✅ Worked with Fitbit as a chat support representative (Largest electronics and fitness company) ✅ Worked with Barclays as a phone support (One of the UK's largest bank) Fast learner and always on top of my game. Reliable, and can work independently.
    Featured Skill Customer Service
    Reddit Marketing
    Content Moderation
    Email Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    I am interested in looking for jobs that will include organizing,responding to emails and voice mails. Through my work, I am able to offer assistance with schedule and streamlining general tasks.I am able to handle work on a positive note. I am highly competent in both written and verbal skills. Having had the experience to manage a retail food and beverage shop, I also have detailed knowledge on store operations, standards and analysis.
    Featured Skill Customer Service
    Tracking Number
    Shipping Case
    Logistics Coordination
    Task Coordination
    Freshdesk
    Zendesk
    Dropshipping
    Troubleshooting
    Order Processing
    English
    Email Support
    Online Chat Support
    Virtual Assistance
    Data Entry
  • $10 hourly
    • 5.0/5
    • (79 jobs)
    As a sales funnel builder, professional virtual assistant, content manager, and article writer with 10 years of experience, I'm very attentive to details, keen on getting things done, and fast in providing solutions to problems. Works with entrepreneurs, self-help coaches, and website owners in managing their businesses and reaching their goals. Assists clients in building their websites, making sales pages, and creating SEO-optimized content that drives organic traffic to their sites. Makes sure that everything runs smoothly by helping clients with everything from doing administrative tasks to providing customer support. Checks content and data against errors in compliance with the company's set guidelines. Writes for blogs and websites for short and long-term projects. Builds sales funnels and creates marketing assets for emails and social media Expertise and skills: 1. Customer journey analysis 2. Sales Page Design 3. Sales Page Set Up 4. Automation 5. List segmentation and tagging 6. Autoresponder 7. Email sequences 8. Data analytics 9. Graphics Other Skills 1. Quality Assurance 2. Copywriting and Email Marketing 3. Content, Article, and Blog Writing 4. Proofreading and Editing 5. Research, Data Processing, and Quality Analysis 6. Administrative Skills 7. Virtual Assistant Skills For lists of tools, software and apps I use, pleas refer to the following: 1. Infusionsoft 2. Leadpages 3. Wordpress 4. Google Analytics 5. Kartra 6. GetResponse 7. Mailchimp
    Featured Skill Customer Service
    Virtual Assistance
    Blog Commenting
    WordPress
    Forum Posting
    Blog Writing
    Data Analytics
    General Transcription
  • $8 hourly
    • 5.0/5
    • (1 job)
    If you are looking for someone who can deliver exemplary customer service through phone, email, and chat, then you are on the right place! With over 10 years of experience in the customer service and sales field, you will have the chance to work and collaborate with someone who have helped a wide range of clients in various industries. I knew that I wanted a career in the customer service field when I first applied to be a representative in a Canadian telecommunications account. After that, I acquired more experience by joining companies with accounts in the same line of business. I have worked as a billing specialist for two major US telecommunications accounts. I had to gain more skills so I decided to be an email support of an Australian property and vacation rental account. I worked my way up and eventually became a team leader. I had over 2 years of working experience as a supervisor. It was a huge privilege for me to lead and guide a team of more than 15 agents and help them achieve their career goals. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells – and this is what I plan to bring to the table. As a mother, I always rise to the occasion, because I have a family to feed. I am a fast learner, and I can work with minimal supervision. I strive to be the best version of myself, because that is how I want my kids to be, in life. It will be an absolute pleasure to be interviewed by you. Thank you for your time and I look forward to talking to you, soon.
    Featured Skill Customer Service
    Administrative Support
    Supervision
    Email Communication
    Data Entry
    Microsoft Office
    Customer Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    ✨ EXCEPTIONAL CUSTOMER SERVICE ✨ is my top priority. With 8 years of experience as an offshore agent for U.S.-based accounts, I’ve worked in various divisions, including U.S. Payroll (ADP), Fraud, Collections (TRS Recovery Services), Delivery (Sears), and Prepaid Card (Money Network Prepaid). Additionally, I have over 2 years of experience as a Freelance Virtual Assistant. My exposure to diverse tools and processes has made me adept at navigating systems and learning new software quickly with minimal guidance. Here are some of my key skills: CUSTOMER SERVICE & SUPPORT: • Chat, phone, and email support • Payroll processing and accurate data entry • Basic knowledge of U.S. Payroll and Taxation E-COMMERCE & DATA MANAGEMENT: • SEO, product listing, title building, and description writing • Order fulfillment, cross-listing, and draft listing • Data entry, rewriting, and file conversion • Photo editing, background removal, and enhancement TECHNICAL TOOLS & PLATFORMS: • Payroll & System Tools: RUN Powered by ADP, DOS-based tools, web-based platforms • Productivity Suites: MS Office, Google Workspace, Constant Contact • E-Commerce Platforms: eBay Seller Hub, Amazon Seller Central • Creative & AI Tools: Canva, Capcut, ChatGPT, Grok I strive to deliver outstanding service, giving my best in every task. I excel at multitasking, work well with minimal supervision, and enjoy setting and achieving goals ahead of schedule. I’m strong-willed, eager to learn, and open to new opportunities. As a team player, I believe respect, communication, and support drive success. I’m flexible with scheduling, open to negotiations, and available for short- or long-term projects. I look forward to working with you soon!
    Featured Skill Customer Service
    Administrative Support
    Email Management
    Virtual Assistance
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    Well experienced in the field of sales. Have mastered consultative selling through cold calling or outbound calls with customer experience support.
    Featured Skill Customer Service
    Sales Strategy
    Account Management
    Communication Skills
    Customer Support
  • $10 hourly
    • 4.9/5
    • (3 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙋𝙍𝙊 𝙩𝙝𝙖𝙩 𝙘𝙖𝙣 𝙝𝙞𝙩 𝙩𝙝𝙚 𝙜𝙧𝙤𝙪𝙣𝙙 𝙧𝙪𝙣𝙣𝙞𝙣𝙜? 🦄 The Virtual Assistant Unicorn 🏆 5+ Years Customer Service PRO 🥇 Top 10% on Upwork Talent Here's how I excel in customer service 👇👇👇 📩 𝗘𝗠𝗔𝗜𝗟 & 𝗖𝗛𝗔𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ✦ Boosting satisfaction with timely, thoughtful email and chat responses, making sure customers feel valued in their interactions with your brand. 🔃 𝗖𝗛𝗔𝗥𝗚𝗘𝗕𝗔𝗖𝗞 𝗖𝗟𝗔𝗜𝗠𝗦 ✦ Expertly resolving disputes for the benefit of both your business and customers. 📲 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗘𝗡𝗚𝗔𝗚𝗘𝗠𝗘𝗡𝗧 & 𝗠𝗢𝗗𝗘𝗥𝗔𝗧𝗜𝗢𝗡 ✦ Elevating your brand's reputation by actively moderating customer comments and messages on social media, building trust and relatability. ⭐ 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 (𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 & 𝗥𝗲𝘃𝗶𝗲𝘄𝘀) ✦ Fostering customer loyalty by actively seeking feedback, valuing opinions, and gaining a competitive edge through positive reviews. 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗧𝗼𝗼𝗹𝘀 𝗜'𝗺 𝗣𝗥𝗢 𝗜𝗻: ✦ Shopify, Amazon Seller Center, Walmart Seller Center, DSers, Ecom Circles, OAGenius, and more. ✦ Zendesk, Gorgias, FreshDesk, HelpScout, Intercom, LiveAgent, ManyChat, Teamwork Desk, Teamwork LiveChat, CallRail, and more. ✦ Slack, Discord, Whatsapp, Skype, Google Chat, Telegram, Zoom, and more. 𝗧𝗼𝗹𝗱 𝘆𝗼𝘂 𝗜'𝗺 𝘁𝗵𝗲 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗣𝗥𝗢 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱! *wink* 🟢 If you're sold and think we're a good fit 💬 Drop a personalized message and let me know 📞 When would the best time be for a Discovery Call Talk Soon, Cha
    Featured Skill Customer Service
    English
    Ecommerce Support
    Virtual Assistance
    Administrative Support
    Communication Etiquette
    Customer Satisfaction
    Customer Support
    Email Communication
    Online Chat Support
    Amazon
    Gorgias
    Zendesk
    Shopify
    Email Support
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    22 Years experience in Customer Service and Other Business Process Services with a very varied focus. Flexible and able to work with minimal supervision.
    Featured Skill Customer Service
    Microsoft Office
  • $11 hourly
    • 5.0/5
    • (5 jobs)
    Proficient in using Zendesk, Hubspot, Gorgias, and Reamaze; I am a dedicated professional with over 5 years of comprehensive experience in customer support, technical troubleshooting, and e-commerce management. Recognized for delivering superior customer service, effectively managing multiple tasks, and implementing quality control measures to enhance customer satisfaction, and leading a team to success. Possesses strong interpersonal skills and a proven track record of cultivating positive relationships and resolving complex issues to exceed company goals.
    Featured Skill Customer Service
    Consumer Research
    Accounting Principles & Practices
    Microsoft Excel
    Technical Support
    Computer Hardware
    Administrative Support
    Phone Support
    Email Support
    Online Chat Support
  • $7 hourly
    • 4.9/5
    • (6 jobs)
    I am a college graduate with a degree of BSBA-Major in Computer Applications with 17 years of experience in the BPO/Call Center Industry as a Customer service, technical support representative, and IT service desk by providing service through phone, email, and chat globally. - Proficient in all Windows versions, Basic MAC OS usage, Microsoft Office applications, Web applications, Various anti-virus software, and ticketing tools. - highly skilled when it comes to technical issues: in the system or an application. Active Directory, VPN, Citrix, All Windows versions, Office application, other applications, Network issues, Driver and application installation, SharePoint, Exchange Server, and so on. - Highly knowledgeable in diagnosing and resolving issues on various systems employed in an enterprise environment - Advance PC Support, OS Troubleshooting, and Optimization - Experience in Active Directory: Account administration (domain login and security), Exchange features, Group membership, Security/permissions, Functional Mailbox, and distribution lists, Authentication, Password reset, Unlocking NT accounts, and adding/removing group memberships - Desktop Support for all Windows versions and MAC OS and Software troubleshooting skills - Proficient in MS Office suite, Outlook, Office 365, and Webmail - Knowledge of Local Area and Wireless networks, VPN, AWS, and Telephony/ PBX systems (Cisco and Avaya Systems)
    Featured Skill Customer Service
    Shopify Plus
    Multitasking
    Technical Support
    WebIssues
    Ticketing System
    Microsoft Outlook
    Jira
    Zendesk
    Email Support
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Hello, Thanks for checking out my profile, with broad experience in Customer Service, I aim to deliver a delightful experience and transform the way I interact with customers on a personal level. Here is a quick overview of my skills and strengths. I am a self-motivated, enthusiastic worker, top performer, and a great team player. The key to my success has been to learn quickly and then reach for a higher personal and professional standard by seeking additional responsibilities. I focus on the best user experience while efficiently and effectively providing one-and-done solutions. Here are the list of software I am proficient with: ★ Helpdesk Platforms ✅Salesforce ✅Jira ✅Telegence ✅Olark ✅Intercom ★ Emailing Platforms ✅EasyDMARC ✅MxToolbox ✅Mezmo ✅Emailable ✅MilionVerifier ★ Daily Communication Platforms ✅Slack ✅Discord ✅Microsoft Teams ✅Trello ★ SaaS Platforms ✅Jotform ✅Instantly ✅Korn Ferry ★ Others ✅Asana ✅Make ✅Monday.com ✅HubSpot ✅Zapier ✅Shopify ✅GSuite
    Featured Skill Customer Service
    Jotform
    Technical Support
    Customer Satisfaction
    Communication Skills
    Search Engine Optimization Report
    Scheduling
    Salesforce CRM
    Search Engine
    Customer Engagement
    Email Support
    English
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    With over 5 years of valuable experience in the demanding field of customer service, I have honed my skills in handling calls with professionalism and efficiency. My journey also encompasses over 2 years of successful supervisory roles within the dynamic gaming industry, where I thrived in leading and motivating teams to achieve exceptional results. Additionally, I have diversified my expertise by venturing into the realm of virtual assistance and data management. As a dedicated onboarding specialist for a prestigious company, I played a pivotal role in guiding new hires through their transition with seamless efficiency. Furthermore, my experience extends to providing meticulous data entry services and accounting support for clients involved in cryptocurrency trading. My ability to meticulously track day-to-day assets, losses, and coin market values has contributed significantly to the success of my clients' ventures. I am passionate about leveraging my unique skill set to drive productivity and success in every role I undertake. If you are seeking a professional with a proven track record of excellence in customer service, leadership, virtual assistance, and data management, I am excited to connect and explore potential opportunities.
    Featured Skill Customer Service
    Adobe Premiere Pro
    Microsoft Excel
    Looker
    Computer Skills
    Asana
    Customer Experience
    Customer Engagement
    Typing
    Customer Support Plugin
    Adobe Flash
    123FormBuilder
    Google Sheets
    Zapier
    Communication Skills
    Multitasking
    Active Listening
    Google Sheets Automation
    Communications
    Data Entry
  • $25 hourly
    • 5.0/5
    • (11 jobs)
    Multi-skilled Executive Assistant with a solid 15 years of providing exceptional administrative support to top-level management executives.
    Featured Skill Customer Service
    Hospitality & Tourism
    Data Entry
    Project Management
    Customer Support Plugin
    Canva
    Travel Planning
    Communications
    Marketing
    Search Engine Optimization
    Booking Management System
    Social Media Management
    Trello
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