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Hire the best Customer Service Representatives in Abbottabad, PK

Check out Customer Service Representatives in Abbottabad, PK with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 3,773 client reviews
  • $10 hourly

    • 5.0/5
    • (11 jobs)
    Thanks for reviewing my profile. :) With over 12 years of enriching experience across sales, customer service, team leadership, and SaaS marketing, I've finely tuned my abilities in appointment setting, cold calling, lead generation, closing sales, and meticulous data entry. One of my key strengths lies in excelling at training teams and guiding management strategies to achieve optimal performance. What sets me apart is not just my skill set but also my unwavering commitment to delivering exceptional customer experiences, which has consistently earned me glowing 5/5 star ratings from nearly every client I've had the pleasure to work with on Upwork. Let's collaborate to harness my expertise and drive your business toward success together
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    Virtual Assistance
    SaaS
    Phone Communication
    B2C Marketing
    Customer Support
    Business Development
    Appointment Scheduling
    B2B Marketing
    Sales
    Online Chat Support
    Email Support
    Email Marketing
    Telemarketing
  • $5 hourly

    • 4.8/5
    • (5 jobs)
    Hi, Nimra Jahanzeb here! I'm a four-year-experienced Pakistani virtual assistant. I done my bachelor's degree in business administration and have decided to pursue freelancing. I choose to work as a virtual assistant because I am a dependable multitasked with excellent English communication skills who can provide the best virtual assistant and admin support. You will find me competent and handworker. Deliver you my work in best optimal manner. Services which I Can Provide 1: Personal Assistant Work * Research (Web, Forum, Social Networks) * Excel, Word & Google docs advanced work * Data input/output from any resources (pdf/word/excel) * Typing 60+ wpm * Copy-paste work * Admin Assistant * Customer service 2) Data Entry Expert * Data Mining * Data collection * Ms. Word * Ms. Excel/Google spreadsheets * Ms. PowerPoint * Data Scraping 3) Graphic Design * Flyer * Boucher’s * Letter Heads * Social Media Quote Post * Presentation * Canva 4) Marketing Support * Admin Management * Social Media Handler * Email Marketing * Ads Campaign * Content Marketing * Trending Keywords/ #tags
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Facebook
    Instagram
    Email Marketing
    Digital Marketing
    Social Media Website
    Flyer
    Adobe Photoshop
    Typing
    Adobe Illustrator
    Data Entry
    Graphic Design
    Microsoft Excel
    Typography
  • $7 hourly

    • 5.0/5
    • (6 jobs)
    Thank you for visiting my profile. I am working in the Telemarketing and cold calling industry from more than 5 years. During this time I worked on different projects . I have worked on Final expense, Solar Energy , Medicare and Medicaid. I am a quick learner and you can reach me for all kind of projects. Send me an invite to discuss about your projects. Thank you
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Solar Energy
    Sales Call
    Sales
    Telemarketing
    Phone Communication
    Cold Calling
    Appointment Setting
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Greeting of the Day, I have been working as Cold Calling, Lead Generation and Customer Support. I am dedicated and results-driven customer service professional with 10 years of experience seeking a challenging role to leverage strong communication skills, problem-solving abilities, and a customer-centric approach. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Knowledge of multiple software/tools/systems. Ability to handle high-pressure situations with professionalism. Strong attention to detail and organizational skills. As Cold Calling. I perform below duties as follows. 1. Research and Identify Leads • Understand the Target Audience: Conduct research to find potential leads based on demographic, industry, or other relevant criteria. • Build Contact Lists: Create or maintain a database of leads, typically from CRM systems, social media, or third-party lead generation platforms. 2. Initiating Contact • Make Outbound Calls: Reach out to potential customers over the phone, often following a script designed to explain the service or product. • Introduce the Company and Service: Provide a clear and concise explanation of the business, product, or service being offered. • Build Rapport: Develop a professional and friendly tone to engage the lead, making them feel comfortable and interested. 3. Qualification of Leads • Assess Interest and Need: Ask probing questions to gauge if the potential customer has a genuine need for the product or service. • Evaluate Decision-Making Power: Determine whether the contact has the authority to make purchasing decisions or if they need to involve others. 4. Handling Objections • Address Concerns: Respond to any concerns or objections that prospects might have about the service or product. • Stay Positive: Maintain a positive and professional attitude, even when faced with rejections or difficult conversations. 5. Scheduling Appointments or Follow-Ups • Book Meetings: Arrange appointments or demos for sales representatives to provide more detailed product or service information. • Plan Follow-Up Calls: If the lead is interested but not ready to commit, schedule a follow-up call to maintain the relationship and move the sale forward. 6. Documentation and CRM Management • Record Call Details: Document important information from the call, such as interest level, objections raised, and next steps in the CRM system. • Update Lead Status: Update the status of each lead after every interaction (e.g., interested, not interested, follow-up needed). 7. Achieving Call Targets and Goals • Meet Call Quotas: Achieve a set number of calls per day, week, or month as determined by company goals. • Drive Conversion Rates: Focus on converting cold calls into qualified leads, scheduled meetings, or sales opportunities. 8. Continuous Improvement • Adjust Strategy: Learn from previous calls to improve the approach, refine scripts, or develop new strategies to better engage leads. • Training and Feedback: Participate in training sessions to improve cold calling skills and adapt to new techniques. 9. Collaboration with Sales Team • Pass Leads to Sales: After qualification, pass warm leads or scheduled appointments to the sales team for further engagement. • Feedback Loop: Provide feedback to the sales or marketing teams on common objections or trends noticed during calls. 10. Compliance and Ethical Standards • Follow Regulations: Ensure compliance with telemarketing laws, such as "Do Not Call" lists, and adhere to industry-specific regulations (e.g., HIPAA in healthcare). • Respect for Prospects: Always maintain a respectful and ethical approach when interacting with potential clients. Lead Generation Responsibilities : Lead generation is the process of identifying, attracting, and converting prospects into potential customers for a business. Research and Identify Target Markets Develop and Implement Lead Generation Strategies Outbound Lead Generation Inbound Lead Generation Qualify and Segment Leads Nurture Leads Through the Sales Funnel Collaborate with Sales and Marketing Teams Data Management and CRM Updates Measure and Analyze Performance Stay Up-to-Date with Industry Trends Customer Service Responsibilities : Customer support plays a vital role in ensuring customer satisfaction, retaining clients, and addressing any issues or inquiries regarding products or services. Respond to Customer Inquiries Troubleshoot and Resolve Issues Provide Product or Service Information Manage Customer Accounts Handle Complaints and Provide Solutions Maintain Customer Satisfaction Documentation and Record Keeping Collaborate with Internal Teams Upsell and Cross-Sell Opportunities Adhere to Policies and Procedures
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Medical Mastermind Medical Billing Services
    Data Collection
    Invoicing
    Medical Billing & Coding
    Human Resources Compliance
    Human Resource Information System
    Medical Billing
    Data Entry
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hello! My name is Marcus, and I have over 7 years of experience in customer service and customer support. I have a proven track record of success in building strong relationships with customers and delivering exceptional results. In addition to my expertise, I have an experienced team that can support your efforts. Whether you need help with qualifying prospects, resolving customer issues, or providing timely responses, we have the expertise and insight to help you achieve your goals. Contact me today to get top-notch services on Upwork!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Satisfaction
    Appointment Setting
    Online Chat Support
    Phone Support
    Email Etiquette
    Email Support
    Customer Retention
    Customer Support
    Customer Care
  • $12 hourly

    • 3.7/5
    • (8 jobs)
    Hello there! I'm Omar, a passionate and results-driven professional with a deep commitment to delivering exceptional customer service, driving sales growth, and fostering meaningful connections. My journey in the business world has been diverse, and I take pride in helping businesses thrive through outstanding customer interactions. With a rich background spanning both B2B and B2C sales, I've had the pleasure of assisting a wide range of clients. From inside sales and support to onboarding and retention, I genuinely enjoy those long calls and live chat conversations where we can collaboratively discover solutions. My experience also extends to effectively managing different time zones while collaborating with clients from the UK, USA, Canada and Australia ensuring seamless communication and support. I'm here to connect, collaborate, and explore how my passion for Business growth and diverse skill set can bring value to your business. Whether it's forging new partnerships, exploring opportunities, or simply connecting with like-minded professionals, I'm excited to embark on new adventures and help create success stories together. Best Regards, Omar
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    High-Ticket Closing
    Product Demonstration
    Online Research
    Administrative Support
    Virtual Assistance
    Interpersonal Skills
    Data Entry
    Phone Communication
    Email Communication
    Communication Skills
    Ticketing System
    Online Chat Support
    Customer Support
    Sales
  • $5 hourly

    • 3.4/5
    • (4 jobs)
    I am an experienced tele sales and customer support professional with 8+ years of expertise. I am graduated in computer sciences. My background includes successful cold calling for State farm Insurance, final expense lead generation, cold calling to businesses for advertising billboards and inbound sales for renowned companies like Spectrum, Comcast, Cox Com, Hughes Net, and Frontier. Final expanse Insurance Sales Closer, Closed over 250 Policies I have worked on several US and UK based campaigns which has helped me understand the American / British culture and their norms that helps me communicate/convince and work with international partners accordingly. I am eager to showcase my skills and contribute to the growth of your business. I believe my dedication and experience make me a strong fit for the opportunity on Upwork.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    American English Accent
    English Tutoring
    Training
    Cold Call
    Telemarketing
    Sales
    CRM Software
    Business Development
    Cold Calling
    Team Building
    Typing
    Sales & Marketing
    Team Management
    Call Center Management
  • $14 hourly

    • 5.0/5
    • (2 jobs)
    Hello there! I'm a seasoned customer service and sales professional with over 8 years of experience handling phone inquiries from both businesses and consumers in the US. My confident and friendly demeanor has allowed me to excel in roles that require a strong phone presence, whether it's making outbound calls to pitch products or taking inbound calls to resolve issues. In addition to my phone skills, I also have a passion for travel and nature walks. I believe that getting out into the world and experiencing new things is not only enriching for personal growth but also helps me bring fresh perspectives to my work. I'm always looking for opportunities to combine my love of communication and exploration. Some of my key strengths include: Clear and articulate communication skills Active listening and empathy Conflict resolution and problem-solving Upselling and cross-selling techniques Ability to work independently or as part of a team If you're looking for a reliable and personable customer service or sales professional who can represent your brand with confidence and care, look no further. Let's chat about how I can help you achieve your goals!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Appointment Setting
    Contract Negotiation
    Account Management
    Call Center Management
    Cold Calling
    Business Development
    BPO Call Center
    Outbound Sales
    Customer Support
    SaaS
    B2B Marketing
    Lead Generation
    Sales
    Telemarketing
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I am writer i can write any thing for you 100 dollars per hour I just need a real clients And i love my work
    vsuc_fltilesrefresh_TrophyIcon Customer Service
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    I am an individual, proficient in data entry, data management, financial analysis, and report writing, ensuring accuracy, timely delivery, and insightful analysis. Regular communication is important to me, so let's keep in touch.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Microsoft Word
    Microsoft Excel
    Database Management
    Copy & Paste
    Financial Analysis
    Data Entry
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    My base line skills work in writing articles on various topics preferably related to history and conspiracy theories. I can write effective reports for legal proceedings keeping in view Pakistani law. Law has been my hobby and interest although I am not actively practicing but I have managed effective cases for various clients and assisted their lawyers. I am also expert in Cambridge curriculum for History of Pakistan and Constitutional Law
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
  • $5 hourly

    • 0.0/5
    • (1 job)
    “I’m a virtual assistant and customer supporter with experience in for small and medium sized businesses. Whether you’re trying to win work, list your services or even create a whole online store – I can help! I’m experienced in customer support and Virtual assistant,jQuery, WordpPess and SEO I’ll fully project manage and customer supporter your brief from start to finish Regular communication is really important to me, so let’s keep in touch
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Call Scheduling
    Call Center Software
    Call Center Management
    Essay Writing
    Content Writing
    Virtual Assistance
    HR System Management
    Email Communication
    Blog Writing
    Data Entry
    Customer Support
    Customer Support Plugin
    Email Support
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    professional with over 13 years of dedicated experience in sales and customer service. My expertise spans across diverse areas, including Real Estate sales, Virtual assistance, and Software sales. My passion lies in nurturing client relationships and ensuring their satisfaction through every interaction. Over the years, I've honed my skills to excel in this dynamic field, delivering results and exceeding expectations Skills: Business development and planning Customer presentations Relationship building and management Marketing strategy implementation Operations Customer rapport Contract Negotiation Strong relationships Product and service sales Sales expertise Sales target monitoring Strategic selling Staff Management Lead Generation Customer Relations Needs assessment Presenting Appraisal procedures Market monitoring Buyer contracts Home inspections Lender relations Property tours and inspections MLS expert REO and foreclosure specialist Marketing and advertising Business Development Sales closing Excellent teamwork House showings Software CRM Management MS office (Excel, word etc)
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    English
    Customer Engagement
    Real Estate Virtual Assistance
    Real Estate Listing
    Real Estate Lead Generation
    Real Estate Closing
    Real Estate Cold Calling
    Real Estate Acquisition
    Sales Funnel
    Sales Coaching
    Customer Acquisition
    Lead Generation
    Sales & Marketing
    Sales
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I have experience in data entry and scheduling appointments, which has allowed me to develop strong organizational skills and attention to detail. I'm a quick learner and I'm always ready to learn more.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Lead Generation
    Marketing
    Data Entry
    Appointment Setting
  • $4 hourly

    • 5.0/5
    • (1 job)
    Hi Welcome to my Profile! I am a HIPAA compliant medical biller AR & Billing specialist with 8 years of cross-functional operations, revenue cycle, and Medical billing experience in a US-based healthcare billing company. I have Sound knowledge of medical billing for medium to large healthcare clients. I have been handling Internal Medicines, General practice, Family practice, surgery clients, Cardiologist, Neurologist, Physical therapist, Foot care, Gynecologist, Behavioral therapist, Podiatry, Pediatrics, Urgent care, Dietitians billing, DME surgical equipment orders, etc. Medical billing services: • Patient demographic entry • Charge Entry in billing software • Eligibility verification with payers • Medical claim scrubbing. • Claim submission to payers • Primary, Secondary and tertiary payers claim to process. • Denial Management • Account Receivable follow up • Payment posting and adjustment management • Patient billing for patient’s responsibility • Customized financial reports. • Scheduling calendar • Data Reconciliation • Account Management
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Invoicing
    1st Providers Choice EMR Software
    Virtual Assistance
    Insurance Claim Submission
    Accounts Receivable Management
    Financial Report
    ICD Coding
    Medical Mastermind Medical Billing Services
    Insurance Verification
    Insurance Policy Analysis
    HIPAA
    Medical Billing & Coding
    Accounts Receivable
    Medical Records Software
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I'm Ameer Hamza, a seasoned Virtual Assistant (VA) with 13 years of experience in various fields, including Marketing, Sales, Support, Project Management, and Project Coordination. My expertise lies in: - Technical and Customer Support - Backend tasks and operations - Project Coordination and Management With over a decade of experience, I've honed my skills in: - Managing projects from conception to delivery - Coordinating tasks and teams to achieve goals - Providing top-notch technical and customer support - Handling backend tasks with precision and speed I'm dedicated to delivering high-quality results, exceeding client expectations, and building long-lasting relationships. Let's connect and collaborate to achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Project Management
    International Development
    Customer Satisfaction
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