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Hire the best Customer Service Representatives in Queensland

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  • $40 hourly

    • 5.0/5
    • (16 jobs)
    Unlock Your Business's True Potential with Expert Operational Management! Are you looking for someone who can turn your business's day-to-day chaos into a streamlined, efficient operation? As a seasoned Remote Online Business Manager with over 15 years of experience, I specialise in operational management, team leadership, bookkeeping support, data analysis, and systems & process optimisation. My mission is to empower your business to run smoothly, allowing you to focus on your broader vision and strategic goals. I bring a wealth of experience in administration and accounts, consistently delivering results that exceed expectations. My proactive approach means you’ll spend less time managing and more time leading, confident that your operations are in expert hands. Here's how I can elevate your business: ➡️ Operational Efficiency: I streamline processes, implement systems, and manage workflows to ensure your business runs like a well-oiled machine. ➡️ Team Management: From onboarding to daily coordination, I excel in leading teams to achieve peak performance. ➡️ Bookkeeping Support: With extensive experience in Xero, I handle bank reconciliations, payroll, and financial reporting with precision. ➡️ Data Analysis & Reporting: I turn data into actionable insights, helping you make informed decisions that drive growth. ➡️ System Optimisation: I refine and implement systems that enhance productivity, ensuring your operations are efficient and scalable. ➡️ General Administrative Support: I take care of the essential tasks that keep your business running smoothly. Partnering with me means you’ll have the expertise and support to focus on what truly matters: growing your business and achieving your goals. Let’s connect and explore how I can help you unlock your business's full potential.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Balance Sheet
    Business Management
    Financial Reporting
    Email Management
    Cost Estimate
    Payroll Accounting
    Bank Reconciliation
    Accounts Payable
    Administrative Support
    Bookkeeping
    Xero
    Account Reconciliation
    Data Entry
    Social Media Management
  • $40 hourly

    • 5.0/5
    • (8 jobs)
    Based in Australia, I'm a Brazilian writer and graphic designer with +4 years of experience in creating marketing campaigns, managing projects, and communicating different solutions for people and companies. Some demands that I can help you with: - Translation: English, Spanish and Brazilian Portuguese - Text revision/proofreading and translations (EN and PT/BR) - Audio recording and voice narrations (English and Brazilian Portuguese) - Contents for Social Media - Marketing Plan (Short and Long Term) - Multimedia Campaign Ideas - Visual Identity and Graphic materials
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Video Narration
    Audio Recording
    Brazilian Portuguese to English Translation
    Brazilian Portuguese Dialect
    Brazilian Portuguese Accent
    Social Media Website
    Content Writing
    SEO Writing
    Customer Relationship Management
    Virtual Assistance
    Review
    Social Media Management
    Content Creation
    Data Entry
  • $24 hourly

    • 5.0/5
    • (10 jobs)
    Hello! I'm Rhoni, Your Go-To Australian Virtual Assistant 🙋‍♀️ With over 15 years of hands-on experience in customer service and admin support, I’m here to help businesses run smoothly. My goal is to take the stress out of customer service and administrative tasks so you can focus on growing your business. 🔧 How I Can Help 💬 Customer Service - Managing customer inquiries via email, live chat, and social media. - Efficient order processing and handling of payment disputes to ensure smooth operations. 📂 Administrative Support - Managing schedules, appointments, and calendars for streamlined time management. - Handling data entry, document preparation, and file organization. - Coordinating with team members and external partners for effective communication. 💼 Retainer Packages Available: I work on weekly retainers or project-based packages, ensuring consistent support without the hassle of tracking fluctuating hours. 🏆 My Commitment to Quality: I’m proud to have maintained 100% job success and Top-Rated status on Upwork, along with multiple 5-star reviews from satisfied clients. You can count on me for reliable support, clear communication, and a focus on delivering high-quality results that truly support your business. 🗨️ Let’s Connect! Whether you’re an Australian business or an international client looking for reliable support, let’s connect! Together, we can take the stress out of your daily operations and help your business run smoothly. Feel free to reach out with any questions or to discuss how I can add value to your business.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Shopify
    Scheduling
    Order Fulfillment
    Order Tracking
    File Maintenance
    Social Media Engagement
    Light Project Management
    Virtual Assistance
    Administrative Support
    Email Communication
    Problem Solving
    Data Entry
    Ecommerce Support
    Customer Support
  • $50 hourly

    • 5.0/5
    • (3 jobs)
    I have had a vast array of education and experience in many fields. This includes customer service, admin, teaching, the creative industries and business. My current roles are running my own business part time as a Psychic Medium offering workshops, teaching, healing and counselling, blog writing and spiritual development. I also work casually as a Car Park attendant where the bulk of my duties are machine maintenance, customer service, training and administration. I also am active in the local creative industries space which includes anything from writing, directing , state management and performance
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Mental Health
    Editing & Proofreading
    Writing
    Life Coaching
    Proofreading
    Workshop Facilitation
    Performing Arts
    Creative Direction
    Teaching
    Counseling
    Interior Design
    Content Creation
    Market Research
  • $50 hourly

    • 4.7/5
    • (1 job)
    SALES EXECUTIVE | BUSINESS DEVELOPMENT| CUSTOMER SERVICE OK WITH WORKING US OR ASIA BUSINESS HOURS High-caliber, versatile professional with a proven success in providing best-in-class sales and business development through diligent and strategic account management. I build instant rapport and leverage the relationship to achieve extraordinary sales results. Proven success in developing the sales pipeline and closing sales. Highly skilled at business development and cold calling. CORE COMPETENCIES Rapport Building * Sales & Marketing Operations * Account Management * Consultative Selling * B2C & B2B Sales * Business Development * Retail & Outside Sales * Customer Service * Sales Closing * Revenue Growth * Contract Negotiation * Pipeline
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Selling
    Outbound Sales
    Database
    Business Development
    Salesforce CRM
    Cold Calling
    Sales
    Customer Experience
  • $45 hourly

    • 5.0/5
    • (2 jobs)
    After running my own international business for 6 years, I am extremely experienced in all things day to day running of a business and understand as a business owner, it can be more efficient to outsource tasks instead of hire staff. If you need assistance in your day to day business running or projects, I can help. Whilst I have an array of skills, I thrive in the following areas: - Reception management: emails replying/sorting, follow up processes, communication recording, phone/email/text work. - Social media content/caption creation, stories with hooks and social media engagement work. - Advertising analysis and reporting to see if what you are spending is working and make recommendations. - Sales lead management and structured follow up processes. - Sales work, from lead contact to lead conversion. - Appointment setting. - Woking on a "reply straight away" mentality to all leads. We all know in this day and age leads are shopping around our competition the same time. Immediate lead interaction is crucial to identify points of difference and make an impact before they go elsewhere. - Project work in system building, I am skilled in setting up full training and CRM platforms in Kajabi, Dubsado, Go High Level, Acuity Scheduling and Fresha. - I created all content form scratch for websites and training materials and can make any content come to life matching your companys tone, language and make it personal. Chat GPT is great - but I feel all websites now sound the same and have lost personal touches due to AI. Humans want to still do business with humans, not with robots. Regular check in and communication is important to me to ensure we all remain on the same page and the best results are delivered for my clients.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    WordPress
    Data Entry
    Dubsado
    Kajabi
    CRM Development
    CRM Automation
    Customer Acquisition
    Administrative Support
    Sales
    Social Media Content
    Social Media Management
    Sales Leadership
    Business Operations
  • $40 hourly

    • 4.6/5
    • (90 jobs)
    I have over 20 years experience in Customer Service and Sales. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet and Desktop. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Receptionist Skills
    Customer Support
    Phone Support
    Email Communication
    Cold Calling
  • $40 hourly

    • 5.0/5
    • (7 jobs)
    I have over 18 years of experience in all areas of office administration, from Junior roles through to high level executive assistant roles. 1. Executive Assistant/Paralegal/Personal Assistant experience:- - client and colleague management - high volume client management for solicitors - diary management for both personal and professional aspects - high level drafting skills of correspondence to a range for parties, including Court and Barristers - drafting court material - research - property settlements/conveyancing 2. Accounting Functions - Creditors - monthly billing - debtors - daily receipting for general account and trust account - trust bank reconciliation - experienced with Open Practice, MYOB Account Right, LEAP, Lawdocs, Practice Evolve 3. Marketing - lead magnet generation - landing page design - nurture sequence drafting - website maintenance - event planning - conference planning including reservations of flights and accommodation - networking event planning 4. Office Management - Human resources - relief support for administration staff - induction and training of new staff - management of all IT infrastructure and requirements of the office - risk management compliance - day to day office functions - office maintenance 5. Practice Management - monthly director meetings - fortnightly solicitor meetings - liaise directly with directors for day to day tasks - assistance with firm budget - creating office policies - creating and maintaining precedents
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    General Transcription
    Administrative Support
    Drafting
    Invoicing
  • $25 hourly

    • 4.7/5
    • (21 jobs)
    Hello! I am Suky and I based in Brisbane, Australia. I have completed my Master's Degree in Chinese Translation and Interpretation at the University of Queensland. Chinese is my native language, and I am fluent in English and Mandarin. I can do translation from Chinese to English, and vice versa, as well as tasks in Cantonese, Tradition/ Simplified Chinese. I am a responsible and passionate worker, I understand that providing good quality work by the deadline is very important as a freelancer and I can promise this to my clients. I look forward to working with you. Thank you for your patience.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Simplified Chinese
    General Transcription
    Teaching English
    Lead Generation
    Mandarin Dialect
    Data Entry
    Mathematics Tutoring
    Voice Recording
    English to Chinese Translation
    Chinese to English Translation
    Chinese
    Proofreading
  • $15 hourly

    • 4.8/5
    • (2 jobs)
    I have a wide variety of experience in management and the different procceses that make up the administrative field. Been working in the costumer support and virtual assistance field for more than two years now. In my past jobs I've acquired excellent data entry, email management and overall computer skills. I can handle : -Copy writing Transcription and Translation service (English and Spanish) blogs-articles-social media content-emails etc -Account administration -Excel spredsheets -Everything Zendesk -Project Management, all admin related tasks -Data entry, typing and email processing -Emails and documents organization. -Notion and Clickup to organize all tasks and info. -Figma and design thinking. -document preparation I can help you with any administrative task that you need, please, don't hesitate in contacting me!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    UX & UI
    Administrative Support
    Customer Support
    Executive Support
    Email Support
    Payroll Accounting
    Email Communication
    Data Entry
    Microsoft Excel
  • $20 hourly

    • 4.8/5
    • (34 jobs)
    I'm an experienced Virtual assistant that has worked with both small and medium sized companies, as well as individuals. I was working as a Virtual assistant for a local office in my home town, but have now branched out on my own. I am 100% accurate in the work I do, communicate effectively and to give any client a satisfactory service, and to even excel their expectations, also to build a solid client base. My biggest skills are in book keeping and data entry, and communication. Any task I am given, I will complete in the allowed time frame, with accurate presentation, with high attention to detail. I pride myself in my timeliness and going above and beyond for any client.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Legal Writing
    Microsoft Teams
    Administrative Support
    Phone Communication
    Bookkeeping
    Phone Support
    Xero
    Slack
    Email Communication
    Data Entry
    Microsoft Office
    Google Docs
    Australian English Dialect
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Imagine having by your side a multifaceted professional capable of managing projects, prospecting new businesses, managing client portfolios, and possessing entrepreneurial skills. If that already sounds amazing, add to it the ability to speak publicly with security and confidence, artistic skills, and an innovative spirit. As a writer and virtual assistant, I bring with me experiences in renowned financial companies in Brazil and two digital businesses in different countries, as well as a voice that is both powerful and expressive, able to narrate texts in a captivating way. I believe that my passion for learning, creating, and connecting with different people make me an exceptional candidate for your projects and challenges. I am looking forward to sharing my knowledge and experience with you and your team, working together to achieve amazing results.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Microsoft Power BI
    Female Voice
    Writing
    Creative Writing
    Voice Recording
    Business
    Finance
    Marketing
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    ABOUT ME I am currently studying a Bachelor of Arts, majoring in Creative Writing, German, and minoring in Religion Studies at the University of Queensland. I have a passion for content writing and excel at everything I set out to do.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Writing
    Academic Research
    Time Management
    Creative Direction
    Server
    Management Skills
    Research Methods
    Academic Editing
    Fashion Design
    Content Writing
    Creative Writing
  • $20 hourly

    • 5.0/5
    • (4 jobs)
    I am a Virtual Administrative freelancer who has over 10 years experience working across a variety of industry's including, Real Estate, Finance & Accounting including starting and running my own Health Coaching Business. My Skills * Excellent communication and time management skills * Self motivator that is able to work within a team environment as well as independently. * Demonstrated co-ordination, prioritisation and problem-solving capabilities, with the ability to manage conflicting priorities and deadlines * High level administrative customer service, organisational and office management capabilities * Proficient in Microsoft Suite and previous experience in Handisoft suite, Banklink, MYOB, Quickbooks, Macpro Trust, LJ Hooker Evolution, Console, Arrow, Efficiency, JIRA, Xplan, Sleuth, Dealer Management Systems, CommPay computer systems. * Experience in building and managing a website * Growing & managing social media pages (Instagram & Facebook) I love to work independently and aim to take the burden of the mundane administration tasks off your shoulders so you can get on with the things that are important to you in your business.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Web Design
    Life Coaching
    Customer Relationship Management
    Inbound Inquiry
    Health & Fitness
    Computer
    Client Management
    Receptionist Skills
    Personal Administration
    Data Entry
    Digital Marketing
    Property Management
    Microsoft Office
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I can assist with Data Entry, Problem Solving, Scheduling etc. I am also highly interested in Digital Design - my skills are currently basic - I am open to assisting with basic digital design projects or anything along those lines! I am a quick learner, I pick up new skills quickly. I pride myself on being tech savvy.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Scheduling
    Visualization
    Continuous Improvement
    Telephone
    Smartphone
    Administrate
    Budget
    Professional Tone
    Invoicing
    Server
    Communications
    Mystery Shopping
  • $39 hourly

    • 0.0/5
    • (1 job)
    I have worked in administration for over 10 years and have held numerous positions at different levels within this field. I have worked for different organisations within this time which I feel has given me not only a great variety of knowledge and experience but confidence in this field as well. I know what it means to take control of the task at hand with ease and a positive attitude but also how to remain flexible while staying vigilant around deadlines and maintaining a fine quality of work. I know I am able to work independently and produce an extremely high standard of work because I believe in having an outstanding work ethic and the know the importance of showing up for not only myself but the people who are relying on me and that is what truely drives me, to complete everything I take on to the best of my ability and create the greatest possible outcome.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Payroll Accounting
    Payroll Reconciliation
    Financial Reporting
    Customer Support
    Typing
    Accounts Payable Management
    Accounts Payable
    Receptionist Skills
    Executive Support
    Email Communication
    File Management
    Data Entry
    Administrative Support
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I'm a young professional working in the applied geophysics industry. I am a recent graduate from a Bachelor of Science (Honours) degree majoring in physics and specialising in Earth physics. I am highly skilled in scientific programming in Python. Additionally, I have work experience in tutoring, child care, and hospitality/customer service. I am a reliable and diligant freelancer. I maintain high standards and qualities in every jobs I am involved in. Please feel free to reach out and have a chat.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Physics
    Numerical Analysis
    Bash Programming
    Linux
    Python
    Academic Research
    Tutoring
  • $33 hourly

    • 0.0/5
    • (0 jobs)
    * SKILLS - Customer service - Time management - Organisation - Communication - Eye for detail - Passion for design and creativity Have completed Diploma of social media and Diploma of beauty therapy
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Social Media Advertising
    Sales
    Receptionist Skills
    Organizational Plan
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    My goal is to help business owners grow their business by taking administrative tasks off their hands. As a virtual assistant I can use my administrative expertise to successfully reach clients' goals and objectives by freeing up their time. During the course of my career, I have worked in various roles such as office manager, customer service, personal assisting and executive support, both in Australia and internationally. As a result of working internationally I have obtained a diverse portfolio and broad set of skills. I am dedicated to further developing my skills and knowledge through professional development and self-reflection. I am devoted to building strong working relationships with clients to achieve results and exceed expectations.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Report Writing
    Newsletter Writing
    Email Communication
    Email & Newsletter
    Event Planning
    Editing & Proofreading
    Meeting Scheduling
    Travel Itinerary
    Data Entry
    Invoicing
    Administrate
    Virtual Assistance
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    CAREER OBJECTIVE To be a leader in my profession and to contribute my skills to the society. I am currently pursuing my master's in public health at Queensland University of Technology, Brisbane, to develop my knowledge, skills, and capabilities. I have a very good command over English language in all areas of communication, writing and reading. I'm also a good leader and a motivator. I believe in teamwork, and I work with team spirit. I'm open to new challenges and always ready for change and learn new things.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Management Skills
    Techno
    Phone Communication
    Client Management
  • $40 hourly

    • 5.0/5
    • (1 job)
    Dedicated and seasoned professional with two decades of extensive experience in the customer service industry. Proven track record of delivering exceptional customer experiences through customer-facing roles and currently excelling as a meticulous Quality Monitoring Analyst. Adept at identifying areas for improvement, implementing effective quality control measures, and ensuring the highest standards of service delivery.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Hospitality & Tourism
    Time Management
    Microsoft Excel
    Problem Resolution
    Quality Assurance
    Active Listening
    Problem Solving
    Travel & Hospitality
  • $55 hourly

    • 0.0/5
    • (0 jobs)
    I have 14 years’ experience working within the Sales Administration, Sales Support & Customer Service field. I have also had experience in Office Management, PA and Executive Assistant duties. I have achieved so much, within my previous roles and I am confident I can achieve similar results for you at this time. I am hard working and highly organised.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    HubSpot
    Microsoft Word
    Administrate
    Accounting Basics
    Accounts Payable
    Accounts Receivable
    Microsoft Excel
    SAP
    Payroll Accounting
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Hello! My name is Austin and I’m a uni student looking for some extra cash on the side! I’m hardworking and willing to learn any new skills that comes with the job and a great team player than will cooperate well in any team setting. I can speak multiple languages to help with international customers
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Time Management
    Mandarin Chinese
    Cantonese
    English
    Translation
  • $30 hourly

    • 5.0/5
    • (1 job)
    Mary is studying Masters Degree in International Business and Information Systems. She has extensive experience as a student consultant for 4 years, led a project where a data model was developed to assist in impact reporting and worked as a Marketing Director and Consulting Director. She is also the People and Cultural Specialist within the Global Leadership Team for 180DC across 35 countries and is one of the project owners of the Future Leadership Programme. Her responsibilities ranged from strategic planning, marketing, partnership and coordination between teams. Mary has experience as a project specialist and worked as a technical business analyst at Suncorp. She also has extensive knowledge in the life science and healthcare industry prior to her Masters degree.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Agile Project Management
    Life Science
    Health Science
    Pharmaceutical Industry
    Medical Informatics
    Presentation Slide
    Public Speaking
    UX & UI Design
    Marketing
    Freelance Marketing
    Project Management
    Business Management
    Management Skills
    Business Consulting
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    Administration officer with 10+ years of experience dealing with customers, managing the office and proficient in Microsoft office. I also have great customer service skills.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    Data Entry
  • $36 hourly

    • 0.0/5
    • (0 jobs)
    Since 2018, I have been professionally involved in graphic design and photo editing. I am passionate about art and design, and I bring a wealth of experience and expertise to my work. ●Knows Photoshop, Illustrator, Office & pretty much known to basic Computer Softwares. ●Knows HTML and CSS3, PHP ●Full project management from start to finish ●Regular communication is important to me, so let’s keep in touch
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Technical Project Management
    Tech & IT
    Phone Communication
    Computer
    Technical Support
    Computer Science
    Adobe Photoshop
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I am a PhD student in water science. I can help anything you need related to research in science field including literature review, paper review and correction. I am also native Indonesian, I can help with translation to Bahasa Indonesia.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Online Research
    Research Summary
    Research Papers
    Research Paper Writing
    Literature Review
    English to Indonesian Translation
    Indonesian to English Translation
    Translation
    General Transcription
    Data Entry
    Academic Research
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