Hire the best Customer Service Representatives in Paramaribo, SR

Check out Customer Service Representatives in Paramaribo, SR with the skills you need for your next job.
  • $10 hourly
    5 years of customer service experience, 5 years in junior Graphic Designing, designing logos, flyers, business cards, and posters. 2 years in junior Social Media marketing, and event planning. Technical support.
    Featured Skill Customer Service
    Ecommerce Support
    Customer Support
    Online Chat Support
    Phone Support
    Microsoft Office
    Event Planning
    Data Entry
    Email Support
    Hospitality & Tourism
    Graphic Design
    Adobe Illustrator
    Social Media Marketing
    Email Communication
    Adobe Photoshop
  • $14 hourly
    Hello there future cliënt, Thank you for checking out my profile. Here is a quick overview of my strengths and skills. I am wel organized, efficient, punctual, and self motivated. The key to my succes is learning quickly and to then reach for a higher personal and professional standard by seeking additonal responsibilities. I have worked in the customer care industry for over 11 years now as a call-agent, coach, team leader, and sales manager/director for companies such as Webhelp, Agni travel, Ziggo, Acer computers, Beliani, and MRO Supply. Skills as a customer care representative: -Inbound calling / outbound calling -Live chatting through websites or ticketing systems -responding to e-mails in a matter of 5 minutes -handling of tickets (not matter the amount, deadlines always reached) -SEO Skills as a (sales) manager, coach, team leader: -Overseeing targets and KPI's are being met by each individual agent and also by the whole team. -Identifying weaknesses, strengths, adherence in the team or individual agents and improving where needed. -providing communications training and phone etiquettes. -providing a daily report of the work done. -Creating ways to improve call quality. -Creating ways to improve sales count. -Translating websites from English to Dutch. -Managing websites. -Managing social media platforms. (responding on comments, dm's). -Screening Google reviews and keeping a positive company image at all cost. CRM and Other systems I have used to work and communicate with: -Zendesk -Salesforce -Trello -Django -Slack -Words -Excel Reason why I can be the perfect fit for your project: I have managed to cover the majority of calls per day and get the highest scores for surveys left behind by customers on nearly all the projects I have worked on. Consistency is key! I see customer care as more than just helping out a customer. An agent should feel and connect with the customer. Create a bond with each customer and still be a professional while you are at it that will keep their business recurring with the company. A positive mindset brings a positive outcome. I am also 24/7 available if you want to reach out to me. Favorite quote: "I have not failed 10.000 times, I've successfully found 10.000 ways that will not work" --- Thomas Edison
    Featured Skill Customer Service
    Online Chat Support
    Phone Support
    Dutch
    English
    Freshdesk
    Email Support
    Direct Sales
    Customer Support
    English to Dutch Translation
    Fraud Detection
    Email Communication
    Shopify
    Search Engine Optimization
  • $10 hourly
    As a dedicated customer service representative, I manage a range of customer interactions, from addressing complaints and inquiries to guiding customers through products, services, and troubleshooting. My role includes efficiently processing orders, handling returns, and maintaining up-to-date knowledge on our offerings to provide accurate information and support. With a focus on customer satisfaction, I actively listen to concerns and resolve issues promptly, while also identifying potential sales opportunities by understanding and addressing customer needs. I work to ensure that every customer interaction leaves a positive impression, which strengthens loyalty and supports the company’s growth. Additionally, I assist in documenting customer interactions for process improvement, coordinate with various departments when needed, and am well-versed in utilizing CRM systems to keep track of customer cases. Ik heb ruime ervaring in klantenservice, die ik de afgelopen vier jaar heb opgebouwd. Hieronder kun je mijn taken en verantwoordelijkheden in mijn vorige rol als Nederlands Klantenservice Medewerker voor een Shopify dropshipping winkel (e-commerce) teruglezen. Hier was ik verantwoordelijk voor: Het verwerken van klantemails Het controleren van bestelstatussen Het contacteren van leveranciers over klantbestellingen Het beheren van terugbetalingen en retourlabels Het toezicht houden op sociale mediapagina's (Facebook en Instagram) Het afhandelen van zowel inkomende als uitgaande telefoongesprekken Verkoopondersteuning Ik werk klantgericht, oplossingsgericht, open-minded en met veel empathie.
    Featured Skill Customer Service
    Content Creation
    Shopify
    Dropshipping
    Customer Satisfaction
    Data Entry
    Review
    Email Communication
    Cold Calling
    Proofreading
    Administrative Support
    Phone Support
    Dutch
    Zendesk
    Order Tracking
  • $9 hourly
    With experience for more than 8 years, i have build an extensive profile as an Dutch/English customer agent. I am well trained in all the aspects of customer service , calling, emailing, chatting, and different crm systems like freshdesk, Jira, shopify and more. I have committed to be the best freelancer. So you can be assured that the job will be done. Don't be hesitant, just do it. Call me, invite me.!!!
    Featured Skill Customer Service
    Phone Support
    Customer Support
    Survey Data Analysis
    Economic Analysis
    Research Methods
  • $10 hourly
    Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Contact: +597 8910572 pletstefhanie@gmail.com paramaribo, suriname
    Featured Skill Customer Service
    Dutch to English Translation
    Translation
    Microsoft Office
    Data Entry
    Google Workspace
    English
    Dutch
  • $10 hourly
    As a financial controller in various companies, I have honed my skills in accounting, communication, financial assistance, and academic writing, which I believe make me a valuable asset to your organization. In addition to my professional experience, I am also a flexible, friendly, and helpful individual. I am confident that I would be able to contribute to the success of your organization.
    Featured Skill Customer Service
    Phone Support
    Copywriting
    English
    Data Entry
    Financial Modeling
    Writing
    Financial Analysis
    Intuit QuickBooks
  • $30 hourly
    ✅Top rated plus Freelancer ✅ 8+ years Technical Support multiple SMB's with different SaaS ⚙️ Microsoft 365 App/Services suite (Exchange Online, SharePoint Online, OneDrive and Teams) ⚙️ Insights and knowledge about CRM/CMS logic ⚙️ E-commerce shop management and support ⚙️ Google Workspace integrations and migrations to Microsoft 365 ⚙️ Communication skills in Dutch and English ⏱ Full-time Independent Freelancer 🏢 Supporting small to medium enterprise environments 🗣 Communication is key to any project which is why it will always be my #1 priority. I have extensive experience supporting and consulting on different SaaS applications. From leading a complete team and department in supporting thousands of end users to setting up complete IT infrastructures. I have also managed and supported different e-commerce shops from set up to product and order management.
    Featured Skill Customer Service
    Zendesk
    HubSpot
    Ticketing System
    Incident Management
    Email Security
    SaaS
    Helpdesk
    Customer Support
    Technical Support
    Google Workspace
    Learning Management System
    System Administration
    DNS
    Office 365
  • $10 hourly
    I am a Customer Service and Short Content writing specialist with over 5 years experience. I would like to kindly invite you to take a look into my specialized profile to have a better view of my work. Looking forward to a message from you, and share more details about my work experiences. P.S. Please note that the compensation is always negotiable, and that the indicated wage is always negotiable. With warm regards, Leumyrah. O.
    Featured Skill Customer Service
    Data Entry
    Website
    Advertisement
    Basecamp
    Salesforce
    SAP
    Content Writing
    Zendesk
  • $15 hourly
    Hi There, I am an IT Specialist specializing in Office 365 administration, Azure, SharePoint, and Helpdesk support. With 5 years of hands-on experience, I bring a wealth of expertise to the table. 💡 Key Strengths: Microsoft 365 App/Services suite mastery, including Exchange Online, SharePoint Online, OneDrive, and Teams. Proven track record of efficient Office 365 administration and Helpdesk support. 🚀 What Sets Me Apart: Forward-Thinking Approach: I stay ahead of the curve by incorporating the latest applications and security measures, including Fortinet. Client-Centric Solutions: I focus on delivering tailored solutions that align with your unique IT needs. If you're seeking an IT Specialist who combines technical prowess with a proactive mindset, look no further. Let's collaborate to elevate your IT infrastructure and drive success.
    Featured Skill Customer Service
    Customer Support
    Online Research
    Email Support
    Social Media Marketing
    Helpdesk
    In-App Support
    Data Entry
    Customer Satisfaction
    Product Knowledge
    Risk Analysis
    ITIL
  • $5 hourly
    I am looking to offer my services as an experienced customer service employee. I am looking forward to working on helping improve your customer rating and improving my skills.
    Featured Skill Customer Service
    Data Entry
    Online Research
    3D Drawing
    Google Docs
    2D Design & Drawings
    Microsoft Excel
    Sales
    Arts & Crafts
    Microsoft Word
    English
    Architectural Design
    Dutch
    SketchUp
  • $9 hourly
    😀💚💚💚I AM EXCITED ABOUT CONTRIBUTING TO THE EFFICIENT AND SMOOTH RUNNING OF YOUR BUSINESS🤝💯 Hi there! Thank you for taking the time to view my profile. My name is Bibi and I am a self-motivated employee who is passionate about making your business run smoothly and efficiently. With my strong work ethic, I am always willing to go the extra mile to ensure that your projects are completed in a timely manner, no matter how long or complex they may be. My previous work experience as a call center agent, front desk assistant, financial assistant, customer service assistant, and in secretarial positions have provided me with the knowledge and skills necessary to handle various office administrative duties, computer applications, research, customer concerns, and phone skills. Trustworthiness, efficiency, reliability, and quality work are some of the key attributes I bring to the table. I am an organized and flexible individual, always ready to learn new things and solve problems. I am accustomed to working with deadlines and am a great team player. My excellent communication skills and attention to detail make me stand out among other candidates. My skills and expertise include: • Organizational skills • Adaptability • Quick learning ability • Outstanding customer service • Problem-solving skills • Working under deadlines • Team player • Excellent communication skills • Attention to detail • Product knowledge • Executive Assistance • Data entry • Email communication • Administrative support • Office administration • Email support • Familiarity with Microsoft Office • Web research • Familiarity with Zoom My ultimate goal is to exceed the expectations of both my employer and their customers I WOULD LOVE TO HEAR FROM YOU!
    Featured Skill Customer Service
    Dutch Tutoring
    English to Dutch Translation
    Translation
    Administrative Support
    Product Knowledge
    English
    Email Support
    Customer Support
    Office Administration
    Time Management
    Email Communication
    Data Entry
  • $10 hourly
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    Featured Skill Customer Service
    Data Mining
    Data Scraping
    Online Chat Support
    Organizer
    Management Skills
    Proposal Writing
    Dutch
    Business Plan
    Translation
    Transcription Software
    Quantitative Finance
    Online Research
    Data Entry
  • $10 hourly
    Entrepreneur/ Youth Leader/ An ambassador for a better future. During my studies and work I developed a passion for organizational theory and management in the public and private sector. I like to look for (complex) issues and gather knowledge. In my approach I work planned and purposeful. I like variety in tasks and I remain naturally calm, multitasking is not a problem. My background is technical in the field of IT and Management and supplemented with 8 years’ experience of my part-time and full-time jobs. My main goal is to make sure that my contribution is marked by the excellent work which I conduct. My contribution to the organization will be that I have enough intelligence to complete tasks quickly and function with good quality.
    Featured Skill Customer Service
    Content Writing
    Data Entry
    IT Consultation
    Project Logistics
    General Transcription
    Web Design
    Testing
    SEO Writing
    Transcreation
    Translation
    Online Chat Support
    Dutch
    Email Support
    Website Translation
  • $10 hourly
    As an Virtual Assistant, I have worked in small and medium sized business, locally and internationally. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 10 years of experience providing quality administrative support to clients.Skills: • Flexible and Adaptable • Collaboration • Customer Service • Self-Motivated • Microsoft Office • Active Listening • Data Entry • Team building • Responsible
    Featured Skill Customer Service
    Administrative Support
    General Transcription
    Customer Support
    Linguistics
    Social Media Audience Research
    Social Customer Service
    Social Media Engagement
    Project Planning
    Video Transcription
    Audio Transcription
    Social Media Design
    English
    Dutch
  • $13 hourly
    Ervaring als accountant en ook in de Hotel industrie. Als accountant kan ik u assisteren met uw dagelijkse financiele administratie en heb ik ook ervaring met de volgende online programma's: Quickbooks, Rompslomp, Visma, Jortt, E-boekhouden en Exact online. Ik werk op dag basis in de programma's en kan van invoeren tot het maken van financiële rapporten. Voor bedrijven in Nederland kan ik er ook voor zorgen dat uw BTW op maand-, kwartaal- en/of jaarbasis wordt verzonden naar de belastingdienst. Experienced as accountant but also in the Hospitality Industry. As an accountant I can help you with daily financial administration and I'm experienced also in the following online programs: Quickbooks, Rompslomp, Visma, Jortt, E- accounting, Exact online. I do daily work in these programs from entering as information to making financial reports. For companies in the Netherlands I can also make sure your V.A.T is being send on either monthly, quarterly and/or yearly base.
    Featured Skill Customer Service
    Accounting
    Front Desk
    Hospitality & Tourism
    English to Dutch Translation
    Data Entry
    Management Skills
    Microsoft Office
    Microsoft Excel
  • $9 hourly
    Hey there! I’m Kesia — a creative and organized all-rounder who loves working on Business Marketing and Customer Service. I’m all about bringing ideas to life through promotion, design, and social media. As a business owner, I’ve been using my skills to connect with customers and grow my brand in fun and creative ways. Here’s what I’m good at: - Fluent in Dutch and English (hello, translations!). - Rocking tools like Excel, PowerPoint, Word and Access. - Always keeping it friendly and helpful with top-notch customer service (E-mail handling). - Data entry, data processing, and even audio recording. I’ve got my marketing diploma in hand, but I’m always hungry to learn and grow. People say I’m proactive, positive, and ready to roll — and I couldn’t agree more! Let’s connect and create something amazing. 😊
    Featured Skill Customer Service
    Translation
    Graphic Design
    Social Media Chatbot
    Social Media Account Setup
    Server
    Marketing
    Freelance Marketing
  • $10 hourly
    I am a motivated and enthusiastic young man, 24 years old, with a strong passion for customer service. My expertise lies in various aspects of customer support and call center management, where I have honed my skills and made a positive impact. In essence, my role in the customer service field revolves around enhancing call agent professionalism, ensuring high levels of customer satisfaction, and effectively addressing and resolving complaints. I am committed to contributing to agent development efforts, making a positive impact on both the team and the customers we serve.
    Featured Skill Customer Service
    Translation
    Data Entry
    Customer Care
  • $10 hourly
    I am a versatile professional with a diverse background in wedding and events planning, customer support, and data entry. With a passion for delivering exceptional experiences and over 7 years in customer service, I bring a blend of creativity, problem-solving, and attention to detail to every role I take on. I have extensive experience working with both B2B and B2C clients, which has honed my skills in communication, relationship-building, and project management. As a wedding and events planner, I excel at planning, coordinating, and executing memorable occasions, ensuring that every detail aligns with the client’s vision. In customer support and care, I am dedicated to providing personalized assistance and resolving inquiries efficiently, consistently achieving high satisfaction ratings. In addition, I have over 5 years of experience as a data entry associate, specializing in content editing, copywriting, proofreading, and translation. I take pride in delivering precise and engaging content that resonates with target audiences and adheres to quality standards. With a proven track record across multiple industries, I am committed to driving results, enhancing customer experiences, and continuously improving processes. I thrive in dynamic environments where my skills can be utilized to bring ideas to life and achieve outstanding outcomes. Are you looking for a passionate and dedicated professional? Feel free to connect!
    Featured Skill Customer Service
    Lead Generation
    Customer Support
    Data Entry
    Customer Care
    Editing & Proofreading
    Copywriting
    Content Rewriting
    Content Editing
    Administrative Support
    Event Planning
  • $10 hourly
    🎗Multitalented Freelancer Ready to Meet Your Needs Hello and welcome to my profile! I am a dedicated and versatile freelancer with a passion for delivering high-quality results across a variety of tasks. My adaptability and eagerness to learn make me an excellent choice for projects that require precision, creativity, and reliability. My Services: ✅ Audio Transcription: Providing accurate and efficient transcription services for interviews, podcasts, meetings, and more. ✅ Data Entry: Ensuring meticulous and organized data entry for your business needs. ✅ Dutch Translation: Offering precise Dutch to English and English to Dutch translations for documents, websites, and other materials. What Sets Me Apart: ✅ Adaptability: Ready to take on new challenges and expand my skill set to meet your project requirements. ✅ Commitment to Quality: Dedicated to delivering top-notch work that meets and exceeds your expectations. ✅ Effective Communication: Keeping clear and consistent communication to ensure your project's success. ✅ Enthusiastic Approach: Bringing a positive and proactive attitude to every task. Whether you need help with transcription, data entry, translation, or any other project, I am here to provide reliable and efficient support. Let's work together to achieve your goals! 📧 Email: xanegayr@gmail.com
    Featured Skill Customer Service
    Audio Recording
    Dutch
    Communications
    Administrative Support
    Testing
    Chemical Analysis
    Singing
    AI-Generated Voice-Over
    Translation
    Typing
  • $8 hourly
    I am an experienced customer service professional with extensive experience in helping international companies keep customers happy. My skills include communication, problem solving and working tools such as Gorgias, Zendesk and Salesforce
    Featured Skill Customer Service
  • $10 hourly
    AI reviewer/trainer for Dutch-English; seeking customer support roles. Ready to enhance user experience!
    Featured Skill Customer Service
    AI Bot
    AI Chatbot
    Translation & Localization Software
    Phone Communication
  • $75 hourly
    Kristel S. - Customer Service Specialist With extensive experience in customer service, I excel in clear communication, problem-solving, and building strong customer relationships. I am dedicated to delivering personalized support and ensuring customer satisfaction across various platforms—phone, email, live chat, and social media. Skills: • Excellent communication (fluent in both English and Dutch) • Strong problem-solving and conflict resolution abilities • Expertise in customer retention and building loyalty • Multitasking and time management proficiency I have experience working across diverse industries, and I’m passionate about staying ahead of trends in customer service to continuously improve the customer experience.
    Featured Skill Customer Service
    Community Management
    Phone Communication
  • $10 hourly
    I have been studying and working for 10 years in the medical industry. For about 5 years I worked for communication companies as a freelancer with roles that expose me to hundreds of Clients. I am a native Dutch speaker. I write/study in both Dutch and English on a daily basis. Furthermore, I am now upgrading my medical skills at the Anton de Kom University Of Suriname. Administrative Assistant - I have experience with all Microsoft Office Tools, and I am very proficient with: - Google services - Mailer rite - Canva. - Slack - Shopify - Freshdesk I am always ensuring my work is as efficient as possible. I am very passionate to deliver fast and accurate jobs because I absolutely understand time is money. Marketing/SEO/Social Media – making websites more attractive for customers, attracting customers, and making companies visible using SEO are some things I am specialized in. Create medical reports / create laboratory reports. As a medical lab technician and now a medical student, this is one of the things I do every month and much more. Content Writing- Writing general/medical content for your website. Working with deadlines is one of my strong points. I have done this for several years. Customer service- Working for great companies as PostNL, Coenenbranding and others helped me develop my skills over the years. I love connecting with clients and help searching for the best solutions. I am 24/7 available for questions, tasks, or long-term jobs.
    Featured Skill Customer Service
    Multitasking
    Customer Support
    Administrative Support
    Medical Report
    Creative Writing
    Product Knowledge
    English to Dutch Translation
    Proofreading
    Email Support
    Data Entry
    Social Media Management
    English
  • $13 hourly
    I'm Enthusiastic and ambitious. I also connect with people and understand their wants, needs, desires and delivering service on every interaction. I also have typing, online research, data entry, transcription, shopify, customer service, dropshipping and many skillful areas. I can learn and do any type of job, and I adapt quickly. Hopefully you can work with my skills, know that you won't be disappointed. Kind regard, Rensch Joel
    Featured Skill Customer Service
    Data Scraping
    Outbound Sales
    Google Docs
    Ecommerce
    Dropshipping
    Computer Skills
    Chat & Messaging Software
    Shopify Apps
    Microsoft Office
    Inbound Inquiry
    Email Support
    Customer Feedback Documentation
    Dutch
  • $7 hourly
    Hello, I have 2 years experience with e-commerce. I have worked as a customer service representative. The functions included processing email, managing social media pages, checking order status, contacting the supplier, processing refunds, managing 3 webshops and much more. I am someone who is very customer-oriented and has a lot of empathy. Furthermore, my communication skills in both writing and speech are well developed and I am fluent in Dutch and English. I also have a great sense of responsibility and I am highly motivated. I also have functional Transcriber experienc. I am very detailed and a fast learner. I have interest in various topics and maintaining the utmost confidentiality. Kind regards, Rachel Simson
    Featured Skill Customer Service
    Outbound Call
    Customer Support
    Proofreading
    Administrative Support
    Dutch to English Translation
    Email Support
    Order Tracking
    Dutch
  • $15 hourly
    Hi. Shanice here. Not to overcomplicate but I will be straightforward with you as possible with the skills I have now to be helpfull to your project or business. I have 1 to 3 years experience as a personal assistent. Some of the task I had to do were: - Schedule meetings and dates in Calendar (Google Calendar etc..) - Helping to create financial budgets in spreadsheets (Excel, Google sheets etc..) - Copy writing documents from physical paper to Word format documents. - Doing occasional online research on subjects for the company I worked for. At SOW-Creative Digital Solutions I have gained the following skills. - Write post for clients to market their products on Social Media Networks (Facebook, Instagram etc..) - Helping to innovate with ideas on how to expand clients their business exposure on digital platforms As a plus I have completed my Bachelor of Science degree in Psychology in 2019 I hope that I have provided you with enough information. If you wish to know more on how I can help you with your project or business feel free to send a personal message.
    Featured Skill Customer Service
    Consumer Research
    Social Customer Service
    Customer Experience Research
    Counseling Psychology
    Computer Skills
    Customer Experience
    Customer Engagement
    Customer Support
  • $15 hourly
    I am a very good Customer Service Representative, Social Media Manager (answering emails, Facebook comments, messages, hide or ban negative comments). Programs: Shopify, Trengo, Gorgias, Freshdesk, WooCommerce, Sendcloud. Order processing (program Odoo).
    Featured Skill Customer Service
    Product Knowledge
    Customer Satisfaction
    Time Management
    Product Description
    Customer Support
    Following Procedures
    Dutch
    English
    Shopify
    Order Processing
    Email Support
    Online Chat Support
    Order Tracking
    Freshdesk
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