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Hire the best Customer Service Representatives in Castle Rock, CO

Check out Customer Service Representatives in Castle Rock, CO with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 212 client reviews
  • $50 hourly

    • 5.0/5
    • (84 jobs)
    I am a highly motivated and proactive professional with a strong team-oriented mindset. I always prioritize the best interests of my clients/providers and have a fully equipped home office to ensure I can provide top-notch service at all times. With 22 years of experience, I have successfully led and organized various women's organizations and managed my own business from home. My attention to detail and ability to multitask make me an asset to any project. I am fluent in both written and verbal English and am fully bilingual in English/Spanish. For the past eight years, I have focused on web design and have gained expertise with platforms such as WordPress, BigCommerce, Shopify, Plaudit Core, and Wix. I have a great eye for design and always strive for perfection. My schedule is flexible and I am available to work on projects of any size. No job is too big or too small for me, as I am always eager to assist.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Search Engine Optimization
    Word Processing
    English to Spanish Translation
    Product Listings
    WordPress
    BigCommerce
    Web Design
    Shopify
    WordPress Plugin
  • $45 hourly

    • 5.0/5
    • (1 job)
    Do you need help with your small business? I can move your business operations to Quick Books. Invoicing and bill paying will be less stressful and filing taxes much more timely. Experienced in Bookkeeping for small corporations or for individuals. Rates available hourly or monthly. In my current work experience, I maintain an exceedingly functional environment and professional environment while handling online bookkeeping for small businesses. I have a knack for problem solving and work well independently, constantly learning new areas to improve my skills. As requests come to me, I respond quickly and am adept at prioritizing multiple ongoing projects. Additionally, I am an expert in: • Maintaining diverse financial documentation in an organized fashion both on paper and electronically for easy reference. • Processing reconciliations and documents quickly to ensure system remains up to date. • Completing payroll accurately and on time. • Increasingly efficiency and improving workflow through creative process improvements. I am a self-starter and excel at account reconciliations, cost control, and payroll. I am also deeply familiar with Excel and Quick Books and adapt quickly to new programs and procedures. As a part of the part of the team, I will provide unparalleled accuracy and help you expand your business goals. TECHNICAL SKILLS Microsoft Office Suite Quick Books Enterprise Edition QuickBooks Online LICENSES Notary Public, State of Texas
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Business Analysis
    Financial Reporting
    Bookkeeping
    Microsoft Word
    Microsoft Excel
  • $50 hourly

    • 5.0/5
    • (1 job)
    Skilled and dedicated Marketing Project Coordinator with 4+ years' experience. Demonstrated capacity to provide comprehensive support for multiple project managers by coordinating, planning, and supporting daily operational and administrative functions. Proven track record of accurately completing research reporting and information management marketing support activities within demanding timeframes. Highly creative and multi-talented graphic designer with extensive experience in multimedia marketing and print design. Exceptional collaborative and interpersonal skills; dynamic team player with well developed written and communication abilities. Highly skilled in client and vendor relations and negotiations; talented at building and optimizing professional relationships. Passionate and inventive creator of innovative marketing strategies and campaigns; thrives at performing in deadline driven environments.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Print Production
    Sales
    Marketing
    Email Marketing
    Creative Direction
    Brand Development
    Graphic Design
    Microsoft Office
    Photography
    Social Media Design
    Training
    Adobe Creative Suite
  • $75 hourly

    • 0.0/5
    • (0 jobs)
    Hi! I'm an experienced Human Resources/People Operations professional. My jam is process improvement, performance management, high touch customer service and support. I have a keen eye for editing documents - it's a blessing and a curse! * Operations Support * Customer Support * Project Management * Talent Management * Coaching and Mentoring * Editing * Employee Relations * Performance Management * Process Improvement
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    Project Management
    People
    Continuous Improvement
    Human Resources
    HR & Business Services
    Process Improvement
  • $100 hourly

    • 0.0/5
    • (0 jobs)
    Supports Homeownership Director in executing housing programs and formation of operational goals. Skilled in Business Process Design, Government, IT Strategy, Business Transformation, and Management. Strong support professional with an MS in Management and Big Four Consulting Experience.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Infographic
    Technical Project Management
    Phone Communication
    Process Infographics
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I'm a customer success professional with expertise in overseeing AI-based SaaS platforms. I lead customer initiatives to drive client satisfaction and foster trust and long-term relationships. With over 15 years of proven success in exceeding customer satisfaction at each phase of the client lifecycle, I maximize product value, utilize data-driven insights, identify opportunities for improvement, implement best practices, enhance customer retention, increase product adoption, and drive revenue growth. I'm the active voice of the customer, capable of building strong relationships with C-level decision makers and key influencers, providing thought leadership, and navigating challenges to guarantee customer success.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Engagement
    Customer Analysis
    Customer Feedback Documentation
    Customer Experience Research
    Customer Retention Strategy
    Customer Retention
    Customer Relationship Management
    Customer Portal
    Customer Onboarding
    Customer Lifecycle Messaging
    Customer Experience
    Customer Development
    Customer Data Platform
    Customer Care
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    CUSTOMER SERVICE SPECIALIST Detail-oriented and organized call center specialist with a strong track record of providing excellent customer service and exceeding performance metrics. Dedicated and motivated professional with a strong background in healthcare advocacy, customer service, and community engagement. Excellent communication and interpersonal skills, with a proven ability to build relationships and influence positive change. Skilled problem-solver with a background in handling high call volumes and managing customer inquiries in a fast-paced call center environment. EXPERIENCE CUSTOMER SERVICE/SALES Dish Network. Englewood, CO Worked in a call center with team members to create tailored solutions for customer needs in a fast-paced environment. Answered inbound calls, Email and live chat. Achieved sales targets and exceeded customer expectations through excellent communication and problem-solving skills. Utilized CRM software to track customer interactions and maintain accurate records for follow-up communication. Trained new team members on product knowledge, sales techniques, and customer service best practices. CALL CENTER REP/RETIREMENT SPECIALIST Janus Financial. Denver, CO Achieved sales targets and exceeded customer expectations through excellent communication and problem-solving skills. Handled customer complaints with empathy and professionalism, turning potentially negative experiences into positive outcomes. Trained new team members on product knowledge, sales techniques, and customer service best practices. Inbound and outbound telephone calls, facsimile, emails, Live Chat and more. Credit Analyst / Customer Service Representative / Fraud Detection Specialist American Express- Phoenix, Arizona Conducted thorough credit analysis for customer applications, ensuring compliance with company policies and industry regulations. Provided exceptional customer service in a high-volume call center, handling inquiries, resolving issues, and promoting customer satisfaction. Identified and investigated fraudulent activities through proactive monitoring and analysis of transaction patterns. Utilized [specific fraud detection tools/software] to mitigate risks and protect financial assets. Collaborated with cross-functional teams to implement effective fraud prevention strategies. Recognized for achieving [specific achievement or recognition], contributing to the company’s success in maintaining high standards of service and security. Other Lifetime Career Experiences Aurora Loan Services- Mortgage Loan Purchaser Country Financial- Retirement Specialist, Insurance Agent American Express-Credit Analyst, Fraud Detector, Customer Service Lead, AT&T-Cell Phone Directory Assistance Operator EDUCATION Platte Canyon High School-Diploma 1991 Concorde- Certified Nursing Assistant, QMAP, Practical Nurse Prerequisite Program Ball State University- General Studies Kaplan University- Finance & Retirement
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Entry
    Customer Satisfaction
    Social Media Marketing
    Affiliate Marketing
    Content Writing
    iPhone & iPad Apps
    Messaging System
    Customer Care
    Virtual Assistance
    Community Moderation
    Forum Moderation
    Customer Retention
    Social Media Account Setup
    Online Chat Support
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m Jacky, an eager and highly motivated entry-level Virtual Assistant ready to support your business with a wide range of administrative tasks. While I may be new to the field, I bring strong organizational skills, a keen attention to detail, and a commitment to delivering quality work. I’m passionate about helping busy professionals manage their daily tasks more efficiently, allowing them to focus on growth and core business activities.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Education
    Organizational Background
    Project Management
    Virtual Assistance
    Microsoft Office
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    I am a creative building a portfolio in freelance creative and business writing. My honors level education at Temple University prepared me for proofreading tasks and freelance editing services. I also offer experience as a personal assistant, where I can contribute my skills learned in my various customer service roles. - Knows Word, Excel, and Quickbooks - Skilled communicator, organizer, and editor
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Content Writing
    Proofreading
    Academic Editing
    Writing
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