Hire the best Customer Service Representatives in Concord, NC

Check out Customer Service Representatives in Concord, NC with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 334 client reviews
  • $100 hourly
    Thank you for choosing Watch The Drone CLT! I'm Devin, a certified remote drone pilot, specializing in capturing both RAW and edited imagery/video in the Charlotte, NC market. I capture crisp, cinematic aerial content that elevates your brand, project, or moment. Whether you're a real estate agent looking to showcase a property, a couple planning a proposal, or a business ready to create head-turning content, we bring your vision to life — from above! My wife and I operate a DJI Mini Pro 4, delivering high-resolution footage in 4K with professional production. You'll get sharp visuals, smooth transitions, and a final product that feels like a cinematic treat! Please feel feel to reach out for any questions or concerns! #WatchTheDrone #DroninWithTheHomies
    Featured Skill Customer Service
    Event Photography
    Event Highlights Video
    Content Editing
    4K Ultra HD
    Photography
    Drone Videography
  • $35 hourly
    I am seeking a position in The Customer Service Industry where I can utilize my caring and compassionate personality. I am able to also use my Caregiving background as well as I contribute an excellent service to your clients. As you can see from my resume, I have many years in the medical field. With my experience I have been able to take on roles as a Supervisor/Trainee and also ultimately take on Self employment for families. I also have been able to, with my experience in Customer Service, take roles as a Service Leader roles for call centers that I have proven to excel in. I am a leader by nature but am also easy to manage with a friendly demeanor. I enjoy being a part of a team and contributing to the overall needs of the facility. I am loyal and fiercely dedicated to the wellness and care of the clientele that I interact with. I believe every interaction that we have with our clients in person and virtually is extremely important. To retaining them and protecting their rights as well as the business as a whole. Thank you for your time and I look forward to talking to you further about the suitable role that matches my background. Knowledge in Microsoft, Teams, Zoom, Word, Excel, Outlook, Powerpoint, Salesforce, 50 wpm, and probably more. Just jotting down off the top of my head.
    Featured Skill Customer Service
    Community Management
    Phone Communication
  • $35 hourly
    I am an office manager with experience in Quickbooks, Accounts Receivable & Payable. I have worked for a small-mid size company providing excelled customer service. Details and communication is important to me. Lets talk!
    Featured Skill Customer Service
    Phone Communication
    Bank Reconciliation
    Payroll Accounting
    Microsoft Access
    QuickBooks Online
  • $26 hourly
    For any needing Customer Service, Please refer to letter of thanks received from VPs of Allstate when I assumed role of Agent with this Company. My Creative Background in Art related works are created on an Organic, Creative, Eclectic, Alluring and Incising Manner. Productions ranging from Audio to Graphics and Video. Looking to expand portfolio on Small to Medium Projects. Ive Production Credits with Sony Label as Producer of 8 Tracks On Release titled Enter Thoughts with HipHop Artist Mic D On Sonic Wave International. BLAKLITE an Independent Release Gained Attention of HipHop ICON Doug E Fresh. I have 20 Years of experience in Customer Service via phone and face to face, Public Sales and Entrepreneurship. Well versed in use of current digital equipment, computers and office equipment. Exempilary Phone and Internet Application Experience as well as CRM systems and Integrated Systems. I can provide your company with skills that I have obtained over the years. These skills include but are not limited to: AUDIO PRODUCTION AUDIO MIXING AUDIO ENGINEERING VIDEO PRODUCTION GRAPHICS CUSTOMER SERVICE and SALES. Professional and Courteous Direct and Straightlaced. Able to multitask Operates well in fast paced roles Types 60+ wpm Attentive to detail All around team player but quite comfortable in Individual and Solo roles. I look forward to providing my skills to a company that I can grow with.
    Featured Skill Customer Service
    Sound Mixing
    Music Production
    Audio Editing
    Propellerhead Reason
    Video Editing
    Magix Sequoia
    Studio One
    Final Cut Pro
    Video Production
  • $20 hourly
    Versatile and results-driven Sales and Customer Service Representative with a proven track record in call center settings, live chat/email support, admissions, and sales. Seeking a dynamic position that allows me to leverage my diverse skill set to deliver exceptional customer service, drive admissions, and contribute to sales growth. Over 15 years experience in diverse industries. Skillsets include: Google Suite Microsoft Office Microsoft Teams SalesForce/CRM Adaptability Interpersonal communication Time Management Upbeat/positive demeanor Typing WPM 45+
    Featured Skill Customer Service
    Smartphone
    Sales
    Outbound Sales
    Data Entry
  • $30 hourly
    Are you looking for someone who can manage your inbox, support your customers, coordinate your operations, and handle the books—without ever dropping the ball? I’m Allison Brown, a seasoned remote office professional with over 15 years of experience in customer service, HR support, and administrative operations across industries like e-commerce, construction, retail, and hospitality. I specialize in delivering calm, organized, and effective support for business owners who need someone they can trust. My superpower? I handle chaos with grace. Whether it’s navigating a customer complaint, processing payroll, scheduling your calendar, or cleaning up financial records in QuickBooks—I bring professionalism, clarity, and heart to every task. 🛠 What I Can Help You With: • Customer service (email, chat, phone) • Office & executive admin support • HR & onboarding documentation • Bookkeeping & invoice management (QuickBooks, Gusto) • Calendar & inbox management • CRM and helpdesk tools (Zendesk, HubSpot, Shopify, etc.) • SOP development & team coordination • Virtual assistant tasks with a personal touch I’ve led admin and financial operations for a multi-location construction firm, supported e-commerce startups with fast-paced customer care, and helped entrepreneurs bring structure to their day-to-day workflows. My freelance clients value my reliability, discretion, and ability to take initiative—so they can focus on growth while I keep things running smoothly behind the scenes. I’m also a mom of five, which means multitasking is second nature—and deadlines don’t scare me. If you’re a busy founder, manager, or executive in need of a steady, skilled right-hand professional, let’s talk. I’m here to help you work smarter, reduce stress, and deliver a world-class experience to your team and customers.
    Featured Skill Customer Service
    Email Marketing
    Email Communication
    Relationship Management
    Relationship Building
    Customer Satisfaction
    Customer Retention
    Customer Relationship Management
    Customer Engagement
    Customer Care
    Server
    Phone Communication
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Customer Service Representative near Concord, NC on Upwork?

You can hire a Customer Service Representative near Concord, NC on Upwork in four simple steps:

  • Create a job post tailored to your Customer Service Representative project scope. We’ll walk you through the process step by step.
  • Browse top Customer Service Representative talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
  • Hire the right Customer Service Representative for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Service Representative?

Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Service Representative near Concord, NC on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.

Can I hire a Customer Service Representative near Concord, NC within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.