Hire the best Customer Service Representatives in Inverness, FL

Check out Customer Service Representatives in Inverness, FL with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
based on 863 client reviews
  • $42 hourly
    Operations and customer management professional, developing and implementing customized solutions, attentive service, and fostering long-term client relationships. Accomplished at managing customer relationships with CRM software, KPIs, and metrics, increasing adoption rates, decreasing churn, and enhancing overall customer satisfaction. Executing astute management strategies and delivering effectual outcomes, resulting in elevated account retention, greater profits, and driving business success for both SMB's, and Fortune 500 companies. • Directed in-field and remote virtual auditing staff and was key to the development, delivery, and support of our SaaS, B2B, virtual auditing software, always striving for customer success and an exceptional customer experience. • Built close client relationships, providing end-to-end customer service, including product demos, onboarding, implementation, training, technical support, and account management, to ensure positive client relations, and to effectively increase sales, customer satisfaction, and retention. • Developed custom customer training and education materials which established a more seamless onboarding process, reducing learning curves and increasing customer loyalty. • Captured customer feedback to identify growth opportunities and inform product/service improvement initiatives. • Successfully fashioned and executed company strategies and initiatives to optimize productivity, minimize costs, and increase profits while maintaining a consistent and smooth flow of day-to-day operations. • Facilitated the implementation of a web-based Audit Platform and Mobile Application, collaborating, as the Product Owner and customer success manager, with internal and external stakeholders to ensure its successful adoption and customer satisfaction. • Created, designed, developed, and maintained the company's training and learning platform to create a greater learning strategy, and increase employee time efficiencies. • Established new virtual auditing staff, providing recruiting, onboarding, training, management, and mentorship, building a high-performing team, ensuring a positive employee experience, and increasing per-project profits by more than 20%.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Support
    SaaS Development
    Training & Development
    Performance Optimization
    Customer Retention
    WordPress Development
    Project Management
    Business Operations
    Customer Relationship Management
    Salesforce CRM
    Customer Onboarding
    Phone Communication
    Technical Support
  • $50 hourly
    Behind every well-delivered learning session, presentation and meeting is a great technical producer. My role as the producer is to support on-line classes, conferences and training events. I work behind the scene along side the presenter/facilitator to run a trouble-free virtual event. I have years of demonstrated professional experience and a thorough understanding of video conferencing and the ability to think ahead and be on top of a tight schedule. My job is to monitor the technical aspects of your virtual event, including launching polls and monitoring chats, which allows the presenter to focus on facilitating the content in an interactive and engaging format. I have working proficiency in the use of Zoom, WebEx,​ Airmeet, MS Teams, Google Meet and Adobe Connect. I would appreciate the opportunity to meet with you to discuss how my experience and background meets your needs. If you are seeking a freelancer who will engage and show authentic personality​ along with ​a real go-getter spirit​ then, lets connect. Regards, Jim Frey upwork.com/fl/jfrey   calendly.com/jimfrey
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    Adobe Connect
    Online Chat Support
    Employee Training
    Hosting Zoom Calls
    Screencasting Video
    Zoom Video Conferencing
  • $50 hourly
    Welcome!!! Thanks for dropping in :) With thousands of voices out there it really means a lot to me that you stopped in. Let me introduce myself. My name is Roxanna, my friends call me Rox, so you can too :) I have had several years of voice experience. I was in a traveling oldies show band for over 15 years. I am a singer/actor. I've had a lot of fun working with my voice in different ways. We did a lot of different era's/impersonations too. I've had a broad spectrum of voice styling and ranges that I got to use while having fun performing and recording with our show team. I also have 10+ years of experience in phone sales, voicemail recording, customer service and support, so I am familiar with using my voice in many different ways. I'm a firm believer in working hard and keeping good communication while I work on your project. I look forward to working with you and help your business grow Roxanna
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    Phone Communication
    Inventory Plugin
    Sales Presentation
    Data Management
    File Management
    Customer Support
    Data Entry
    Call Center Management
  • $25 hourly
    Hello there! I am an experienced and reliable professional with a strong commitment to learning and growth. With over 10 years of experience in customer service, lead generation, data mining, and other clerical duties, I am well-equipped to handle a range of tasks. I am proficient in a variety of programs including VOIP, Skype, X-Lite, Zoom, Microsoft Word, Excel, Slack, Asana, Hubspot, Telegram, Loom, and more. I am confident in my ability to communicate effectively with customers through various channels, including phone, email, and direct messaging. I am dedicated to delivering exceptional results and am always eager to learn in order to complete any project successfully. In my free time, I focus on enhancing my skills by learning new software and platforms to improve my expertise. When I'm not working, I enjoy engaging in crafting, listening to music, browsing Pinterest, and watching re-runs of classic TV shows. Thank you for taking the time to read my bio, and please don't hesitate to reach out to me. You can check out my feedback from several satisfied clients below.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Project Management
    Receptionist Skills
    Administrative Support
    Clerical Skills
    Social Media Management
    Lead Generation
    Data Entry
  • $14 hourly
    Hello, I think most of us despise having to describe ourselves, but if we didn't we wouldn't be very successful in the employment realm, so here I go... I have over 5 years experience in generating leads and providing excellent customer service. I am very knowledgeable with writing descriptive Ebay and Etsy listings, I am proficient in VoIP and Live chat/Skype. I have also been dabbling in social media marketing, photography, and photo editing. I am a focused, determined, open-minded, proactive, and efficient type of individual who enjoys a challenge. I feel that by working from home versus a brick and mortar establishment a person can develop and broaden their skills with endless opportunities and take advantage of having a flexible schedule. I work very well independently and as a team member, I am reliable, work well under pressure, and more than willing to learn and make improvements. When I'm not working I enjoy fitness and having a healthy lifestyle, DIY crafts, spending time with family, Pinterest, and chilling out with Netflix :-) Thank you for taking the time to view my profile and take care!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Entry
    Clerical Skills
    Microsoft Excel
    Receptionist Skills
    Graphic Design
    Management Skills
    eBay Listing
    Order Processing
  • $30 hourly
    Hello, Thank you for viewing my profile. I became a freelancer because I wanted to have the freedom to provide a quality of service that is hard to find. I believe some of the essential qualities to have in an employee are communication skills, friendliness, effectiveness, common sense, positivity, motivation, the ability to listen and to anticipate the needs of others. If you hire me those are qualities I will bring to the team. I enjoy making your life easier by helping you accomplish the task that you don't have time to get to. I offer a 15+ year track record in office management and administrative support. You will benefit from my following key strengths: Computer expertise, with proficiency in all MS Office programs as well as Quickbooks, Amazon FBA, eBay expert, Social media, and Etsy. Broad-based experience in administrative duties; data entry, executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, travel/meeting coordination, and event planning. Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems. Please let me know if you have any questions, Thank you!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Support
    Customer Support
    Email Communication
    Data Entry
  • $25 hourly
    Let me introduce myself. I am an administrative assistant with over 20+ years of experience. I also have customer service experience both an office setting and retail. I have overseen employees as well as being part of the team. I am a quick learner and enjoy working on new projects. Skills include: * MS Word * MS Excel * Google Sheets and Docs * Customer Service * Familiar with Open Office Some previous responsibilities have included: * Scheduling * Online research * Purchasing and processing orders I am very hard working and dedicated in doing the work until the job is done!
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Administrative Support
    Customer Support
    Office 365
    General Office Skills
    Data Entry
    Microsoft Office
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