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Hire the best Customer Service Representatives in Jacksonville, FL

Check out Customer Service Representatives in Jacksonville, FL with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 863 client reviews
  • $25 hourly

    • 5.0/5
    • (8 jobs)
    Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication Plan, coordinate, and finalize details for travel arrangements and business development events Spearhead training and development program for new employees Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns
    Featured Skill Customer Service
    Office Administration
    Medical Billing & Coding
    Data Entry
    Microsoft Office
  • $20 hourly

    • 5.0/5
    • (4 jobs)
    Seasoned customer service professional with strong communication, problem-solving, and multitasking skills. I’m excited to transition into a virtual assistant role, leveraging my customer-centric approach, attention to detail, and adaptability to provide efficient administrative support in a virtual environment. Proficient in Microsoft Office, Front End Web Development, and Data Management.
    Featured Skill Customer Service
    Administrative Support
    Project Management
    Data Management
    Phone Communication
    Technical Support
  • $47 hourly

    • 5.0/5
    • (15 jobs)
    I identify, develop, streamline, and manage your operational processes so that you can reclaim valuable hours each day. My name is Daphne, and my background is in operations management, process development, optimizing productivity, daily workflows, SOPs, and motivating teams to achieve consistent shift metrics. My passion is winning by helping you win. When I work with clients, I am dedicated to developing creative solutions, improving systems, implementing automations, and identifying business opportunities. ➡️ 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐚𝐜𝐡𝐢𝐞𝐯𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐨𝐚𝐥𝐬 𝐛𝐲 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠: ✅ Your Process and Task Management System; Streamlining Workflows ✅ Project Management and Product Launches ✅ Strategic Planning and Growth Initiative Development ✅ SOP Development to Stabilize Inconsistent Processes ✅ Service Offering and Revenue Stream Development ✅ Creation of Meaningful Metrics to Track Your Productivity and Results Over Time ✅ Structuring Effective Client Relationship Management and Customer Experience ➡️ 𝐀𝐧𝐝 𝐨𝐟 𝐜𝐨𝐮𝐫𝐬𝐞 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤𝐬 𝐭𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐚𝐥𝐥𝐨𝐰 𝐲𝐨𝐮 𝐭𝐨 𝐫𝐞𝐠𝐚𝐢𝐧 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 𝐨𝐯𝐞𝐫 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞! 𝐈𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠: ⭐ Zoom Meeting Management ⭐ Calendar Management ⭐ Email Management ⭐ WordPress Site Dev or Edits - Elementor ⭐ Data Entry ⭐ Meeting Minutes ⭐ Project Management ⭐ Social Media Digital Content Creation (posts, cover photos, etc.) ⭐ Client Support ⭐ Primary Source Research ⭐ Market Research ⭐ Lead Generation Strategy ⭐ Reservations and Travel Itineraries ⭐ Word Processing and Formatting ⭐ Excel Data Presentation (reports, functions, pivot tables, etc.) ⭐ General Virtual Assistant, Executive Virtual Assistant ⭐ PowerPoint Presentations ⭐ Course Development ⭐ Google Drive ⭐ Microsoft 365 I’m all about leveraging the right tech solutions, strategic planning, and development expertise to streamline operations and automate wherever possible. From project management and growth initiatives to refining day-to-day processes, setting meaningful metrics, and system management. I deploy a range of tools to help you reclaim valuable hours, optimize processes, and achieve tangible growth in your business. 𝐋𝐞𝐭’𝐬 𝐠𝐞𝐭 𝐨𝐧 𝐚 𝐜𝐚𝐥𝐥 𝐚𝐧𝐝 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐰𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐝𝐨 𝐭𝐨 𝐦𝐚𝐧𝐚𝐠𝐞 𝐭𝐡𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐫 𝐍𝐏𝐎 𝐭𝐨 𝐟𝐫𝐞𝐞 𝐮𝐩 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 𝐭𝐨𝐝𝐚𝐲!
    Featured Skill Customer Service
    Elementor
    WordPress
    Writing
    English
    Customer Relationship Management
    Article Writing
    Data Entry
    Communications
    Database Report
    Email Support
    Blog Writing
    Microsoft Office
    Web Development
    Online Research
  • $35 hourly

    • 5.0/5
    • (3 jobs)
    Monica Howard Experienced Content Writer, Copywriter, Recruitment and Management Professional: Achieving Corporate Goals through Creative Content Writing With over 17 years of experience in the recruitment industry, I am a self-motivated and dynamic professional who excels in both recruitment and management roles. My diverse credentials include tactical leadership, human resource expertise, and a strong commitment to achieving corporate objectives. As a creative and innovative Recruiter, I possess in-depth knowledge and skills in various areas such as sourcing, recruiting, hiring, applicant tracking systems (ATS), HR information systems (HRIS), and onboarding protocols. My proficiency extends to utilizing LinkedIn Recruiter seat, high-volume recruiting, digital interviewing platforms like HireVue, social media sourcing and recruitment, developing effective recruitment strategies, managing recruitment advertising, training staff, organizing hiring events, and maintaining positive vendor relations. One of my key strengths lies in my ability to motivate personnel, empowering them to reach individual and company-specific goals. By maximizing profits and reducing turnover, I have consistently demonstrated my dedication to driving organizational success. Additionally, my expertise extends to content writing, enabling me to effectively craft compelling and engaging materials that resonate with target audiences. Whether it's creating job descriptions, crafting recruitment campaigns, or developing employer branding content, I leverage my writing skills to attract top talent and enhance brand reputation. In summary, my extensive experience, combined with my strategic mindset, collaborative approach, and expertise in content writing, positions me as a valuable asset in achieving recruitment objectives while fostering a positive organizational culture.
    Featured Skill Customer Service
    Freelance Marketing
    Healthcare
    Administrate
    Human Resources Compliance
    Business
    Marketing
    Health
    Human Resources Consulting
    Applicant Tracking Systems
    Benefits
    Candidate Interviewing
    Human Resource Management
    Staff Recruitment & Management
    HR & Business Services
  • $70 hourly

    • 5.0/5
    • (1 job)
    Progressive and innovative leader with more than 15 years of diversified experience in managing business operations and providing administrative support. Enthusiastic leader dedicated to cultivating and enhancing the customer experience. Solutions oriented-recognizing the importance of customer education and brand management. Conscientious and efficient in strategic planning for client satisfaction. Areas of Expertise Office Organization & Support * Calendar Management * Project Coordination * Report Tracking * File Management Human Resources * Staff Training and Facilitation * Recruitment * Employee Development * Policy Interpretation Customer Service * Effective Communication * Product Knowledge * Complaint Resolution * Bilingual Customer Support
    Featured Skill Customer Service
    Administrate
    Logo Design
    Meeting Agendas
    Human Resource Management
    Administrative Support
    Management Skills
    Brand Management
    Business Management
    Customer Experience Research
    Business
    Business Operations
    Branding & Marketing
    Customer Experience
    Brand Consulting
  • $40 hourly

    • 3.4/5
    • (7 jobs)
    I am a highly adaptable, motivated, and organized certified paralegal with over eight years of experience in litigation at a general practice law firm. I specialize in family, criminal, probate, contract, and personal injury law. I hold a Juris Doctorate from Florida Coastal School of Law and possess extensive trial experience. As an unlicensed law graduate, I seek to provide expert assistance in legal research, drafting legal documents, customer service, and trial preparation. Known for being personable and easy to work with, I am dedicated to delivering professional and reliable support in all legal matters.
    Featured Skill Customer Service
    Real Estate Investment Assistance
    Family Law
    Estate Planning
    Real Estate Law
    Technical Writing
    Legal Assistance
    Legal Writing
    Contract Drafting
    Legal Research
  • $18 hourly

    • 5.0/5
    • (5 jobs)
    Hi! I am a virtual assistant looking to use my unique experience to better your life! With 10 years in customer service, 6 years in administrative assistance and proficiency in communication and organization; I will hone my skills to make your work flow seamlessly!
    Featured Skill Customer Service
    Active Listening
    Social Media Account Integration
    Customer Relationship Management
    CRM Software
    Resolves Conflict
    CRM Automation
    Purchasing Management
    System Maintenance
    Sales
    Hospitality
    Email Communication
    Phone Communication
  • $15 hourly

    • 5.0/5
    • (1 job)
    Highly motivated Self-Employed/Customer Service Associate. Committed to providing high-quality customer service. Energetic and professional under pressure. Excellent organization skills. Basic data entry and computer skills. Authorized to work in the US for any employer Skills * Inventory * Inventory control * Time management * Stocking * Logging * Osha * Detailing * Order Picking * Hair Styling * Laundry * Food Safety * Food Preparation * Food Service * Packaging * Cleaning Experience * Cashiering (10+ years) * Food Handling * Customer service * Communication skills * Computer literacy * Computer skills * Data entry Assessments Filing & organization - Familiar April 2021 Arranging and managing information or materials using a set of rules Full results: Familiar Home health aide skills - Familiar April 2021 Providing care to patients in a home setting Full results: Familiar Nursing assistant skills - Expert April 2021
    Featured Skill Customer Service
    Business
    Food
    Health
    Cooking
    Filing
    Data Entry
    Customer Satisfaction
    Administrate
    Fashion & Beauty
    Computer Skills
    Mathematics
  • $50 hourly

    • 0.0/5
    • (1 job)
    Liliya is a creative specialist with 5 years of experience in freelance photography and videography and 10 years of experience in the US and Australian modeling industry working with clients such as Nike, Adidas, Columbia, Merrell, Cue and Veronika Maine. Her background in psychology and personal training has developed a drive to maximize every project she takes on.
    Featured Skill Customer Service
    Content Creation
    Modeling
    Video Editing
    Videography
    Photo Editing
    Photography
    Canva
    Squarespace
    Digital Marketing Materials
    Adobe Lightroom
    Adobe Premiere Pro
  • $40 hourly

    • 5.0/5
    • (1 job)
    Objective Senior Recruiter with recruiting capabilities in the following sectors - Corporate Professionals, Admin/Clerical, Information Technology, Healthcare, Insurance, Scientific, Engineering & Industrial. Looking to provide my expertise in this field and expand my skillset in resume writing. Want to help individuals land the roles of their dreams.
    Featured Skill Customer Service
    Resume Writing
    Cold Calling
    Applicant Tracking Systems
    Business Presentation
    Bullhorn
  • $50 hourly

    • 5.0/5
    • (3 jobs)
    I am interested in all things involving data analytics. I can clean up and transform data into visualizations that make it easy for my stakeholders to digest and understand. I have built fluid data dashboards using Microsoft Excel and Microsoft Power BI Desktop. I am also an avid learner who enjoys taking on new projects and finding ways to make my processes even fast and more proficient.
    Featured Skill Customer Service
    Data Analytics & Visualization Software
    Microsoft Power BI Data Visualization
    Microsoft Excel
    Microsoft Excel PowerPivot
    Data Entry
    Microsoft Power BI
  • $30 hourly

    • 5.0/5
    • (10 jobs)
    Hello, I’m Stephanie, currently, I am an Executive Assistant with a knack for organization and efficiency. I have a strong background working with various professionals and businesses for more than 10 years. From planning and hosting meetings and events, to managing confidential information with discretion and integrity. Even conducting online research and initiatives with ease. I love what I do and I always strive to deliver high-quality results and exceed expectations.
    Featured Skill Customer Service
    Microsoft Office
    Business Management
    Google Workspace
    Accounts Receivable Management
    Accounting Basics
    Scheduling
    Sales
    Meeting Agendas
    Management Skills
    Account Management
    Project Scheduling
    Financial Report
    Accounts Receivable
    Invoicing
  • $30 hourly

    • 5.0/5
    • (1 job)
    •Worked with multiple clients in Wealth Management •Continuously working on six sigma certification • Keen on social media presence, editing, monitoring interactions, etc.
    Featured Skill Customer Service
    CRM Software
    Wealth Management
    Budget
    Business Management
    System Maintenance
  • $20 hourly

    • 5.0/5
    • (1 job)
    I am seeking to apply the valuable in-person work experience I have had in an online setting. I love interacting with and learning from others and their work. I desire to work hard at whatever I do and to do it well. Customer service is an area that I have had experience with, and data entry is something new that I am eager to learn.
    Featured Skill Customer Service
    Receptionist Skills
    Data Entry
    Customer Support
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    Professional Summary Highly focused and dependable with an excellent customer service and solution adviser. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy. Able to work well independently with little to no supervision. Contribute to achieving goals by recommending products and services that meet customer needs. Solid knowledge of customer needs and service. recommending products to meet customer needs and expectations, entering customer orders into databases, investigating and resolving issues, and providing requested information to customers in a professional manner.
    Featured Skill Customer Service
    Phone Communication
    Database Management System
    Database
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    With a profound passion for photography, I believe in the power of images to tell stories and evoke emotions. My journey began with a simple love for capturing life's fleeting moments, but over the years, it has evolved into a professional pursuit of excellence and creativity. Each shutter click is an opportunity to seize the beauty and emotions that define our experiences. Whether you're looking to capture a personal milestone or showcase your products in the best possible light, I'm here to help. Let’s connect and create stunning visuals that tell your unique story. Get in touch today to discuss your project and find out how we can collaborate to make your vision a reality.
    Featured Skill Customer Service
    Customer Care
    Organizer
    English
    Russian
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
  • $20 hourly

    • 5.0/5
    • (7 jobs)
    I have a diverse skill set that encompasses several key areas: • Customer Service: I have extensive experience in providing excellent customer service, addressing customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. • Canva Design: Proficient in using Canva to create visually appealing designs for various purposes, including marketing materials, social media graphics, presentations, and more. • Social Media Promotions: Experienced in developing and executing effective social media promotion strategies to enhance brand visibility, engage audiences, and drive traffic and sales. • Fraud Analysis: Skilled in monitoring transactions, analyzing data, assessing risks, conducting investigations, and utilizing specialized tools to detect and prevent fraudulent activities.
    Featured Skill Customer Service
    JavaScript
    Website Builder
    Pinterest
    Blog Content
    Resin
    Microsoft 365 Copilot
    Microsoft PowerPoint
    Adobe Acrobat
    Instagram
    YouTube
    TikTok
    Canva
    Fraud Detection
    Data Entry
  • $40 hourly

    • 5.0/5
    • (1 job)
    Hi there! I'm Ally, a highly skilled Injury Prevention Specialist and Certified Strength and Conditioning Coach with a doctorate in Athletic Training. I am dedicated to helping individuals recover from injuries, enhance their physical performance, and achieve long-term wellness through evidence-based strategies. Areas of Expertise: Rehabilitation Programs: I design customized, research-backed rehabilitation plans that support a seamless transition from physical therapy to full activity, addressing pain management and injury prevention. Tailored Fitness Plans: I create individualized workout programs for clients of all levels, focusing on strength, mobility, and athletic performance enhancement. Nutrition Education: I provide guidance on nutrition strategies that promote healing, energy optimization, and sustainable health. Content Development: I produce professional, engaging content such as fitness and rehabilitation video tutorials, educational materials, and structured workout programs. Why Choose Me? I combine a professional background in athletic training with years of experience working directly with clients to deliver results. My approach is client-focused, detail-oriented, and grounded in proven methodologies. Whether you're looking to improve your physical health or create impactful fitness content, I bring the expertise and professionalism to help you succeed. Let’s work together to achieve your goals!
    Featured Skill Customer Service
    Phone Communication
    Sports & Fitness
    Physical Fitness
    Physical Science
    Health & Fitness
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    Profile Knowledgeable and experienced Medical Assistant and Social Media Manager with a strong foundation in providing exceptional administrative, clerical, and patient care services. Adept at managing high-volume medical offices with efficiency and compassion. Skilled in maintaining HIPAA compliance, taking vitals, managing schedules, and delivering excellent patient experiences. Bilingual in English and Spanish, with additional proficiency in basic Sign Language.
    Featured Skill Customer Service
    Project Planning
    Event Planning
    Organizer
    Medical Billing & Coding
    Tutoring
    Data Entry
    Social Media Management
    Administrative Support
  • $400 hourly

    • 0.0/5
    • (0 jobs)
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    Featured Skill Customer Service
  • $18 hourly

    • 5.0/5
    • (24 jobs)
    🎮 Gaming Enthusiast Turned Virtual Assistant Greetings! I'm Michelle, and I've been deeply involved in the gaming industry for over a decade, starting as a volunteer back in 2010 and transitioning to Upwork in 2015. My journey through this vibrant world has equipped me with a versatile skill set that extends beyond just gaming. 🚀 A Diverse Skill Set to Power Your Projects Throughout my career, I've tackled a wide array of roles and responsibilities: 📅 Virtual Assistant: I excel at managing schedules and keeping things organized. 🎮 Project Management: Experience with mobile game development teams. 💼 HR Management: Skilled in recruiting and team coordination. 💬 Live Chats: Proficient in handling real-time customer interactions. 📧 Ticket and Email Handling: Ensuring prompt and effective communication. ⚙️ Game Admin Tasks: Including server monitoring and upkeep. 📱 Social Media Management: Crafting engaging online presences. 📊 Research and Data Entry: Gathering crucial contact information and statistics. 🌐 Community Management: Nurturing communities on platforms like Discord and forums. 🎯 In-Game Expertise: Offering services as a pilot for leveling or currency farming. 🎥 Content Creation: Crafting compelling social media promotions. 🔧 Tools of the Trade I'm proficient with a range of tools and platforms, including: 📊 Microsoft Office Suite (Word, Excel, PowerPoint) 📑 Google Docs and Sheets 📅 Asana, JIRA, Mantis ✉️ Mailchimp 📋 Trello 💬 Slack, QQ, Discord 🌟 Personal Interests Fueling My Passion Beyond work, my personal interests include: 🎮 Video Games/Online Games 📺 Anime 📚 Manga/Manhwa 🌎 Learning languages 💡 Eager to Learn and Adapt While I continue to broaden my horizons beyond gaming, I remain most comfortable with gaming-related tasks. I'm a fast learner, adaptable to new concepts, tasks, and teams, and I'm excited to take on new challenges in the year ahead. 🔗 Explore My Portfolio Please take your time to explore my work history and client feedback for more insights into my skill set and experiences. If you have a project that could benefit from my expertise, don't hesitate to reach out. Let's create something great together!
    Featured Skill Customer Service
    Email Support
    Game Testing
    Forum Moderation
    Microsoft Word
    Microsoft Excel
    Customer Support
  • $20 hourly

    • 5.0/5
    • (4 jobs)
    I am a dedicated individual who has 6 years customer service experience with answering phones, helping customers with various problems, and directing calls to where they need to go. I have had short projects that lasted a few weeks to longer 6 month projects. During these projects I have reached out to clients to update information, helped with ticket support, and handled upwards to 15,000 clients alone.
    Featured Skill Customer Service
    Microsoft Word
    Microsoft Excel
    Phone Support
  • $25 hourly

    • 4.9/5
    • (10 jobs)
    Dee Marling. That's me. I’m an enthusiastic, professional freelance admin consultant - I can wear many hats, or just one. I have advanced skills in bookkeeping, operations, general admin and executive level support, and customer-centric relations including nonprofit, government and private sectors. I'm a full-time mom and wife, and I freelance fulltime -- success is a must! My family counts on me. I have a diverse background! I'm a "Jill O'All-Trades." Here are a few of my top skills. If you don't see what you are looking for, ask! Full charge bookkeeping... QuickBooks Online / Desktop including payroll Invoicing, payables and receivables Reports Journal entries Federal and State Sales Tax filing 940/941s Software/Cloud... Microsoft Office 365 including Excel (geek level user), Word (nerd level user), and Publisher Adobe Suite Paychex, ADP, and Oasis payroll MailChimp Constant Contact eTapestry Marketing... Business presentations Brochures and campaigns Social media Mass emails/eBlasts Fundraising... Blackbaud eTapestry Nonprofit bookkeeping General support... Data entry Transcription Scheduling Coordination Internet research Skiptracing Customer service Over 20 Years experience... Leadership Attention to detail and solution oriented Project Management Problem Resolution Human Resources I listen. I ask questions. I find solutions.
    Featured Skill Customer Service
    Database Administration
    Administrative Support
    Database Management
    Invoicing
    Office Administration
    Nonprofit Organization
    Spreadsheet Software
    Intuit QuickBooks
  • $25 hourly

    • 0.0/5
    • (2 jobs)
    Hey there! I am an experienced Marketing professional who is inspired by creativity, innovation and results. I have over 6 years in the Marketing industry learning and developing relevant marketing skills such as social media marketing, marketing strategies & campaigns, graphic designing, copy writing, and project management. I like to take any challenge head on and work in a positive team environment.
    Featured Skill Customer Service
    Social Media Content
    Email Marketing
    Marketing Strategy
    Graphic Design
    Web Development
    Wix
    Social Media Marketing
    Web Design
    Email Marketing Strategy
    Instagram
    Facebook
    Google Ads
    Social Media Marketing Strategy
    Social Media Advertising
    Social Media Management
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    -Ambitious and Inquisitive - Proficient in Salesforce CRM - knowledgeable with D365 CRM - Experience in Microsoft Excel (Intermediate Level),Word and PowerPoint - Strategic learner - Persuasive Speaking Skill - Interpersonal Skill
    Featured Skill Customer Service
    Microsoft Excel
    Microsoft Dynamics CRM
  • $28 hourly

    • 0.0/5
    • (0 jobs)
    I'm an IT graduate with 8 years of work under my belt split between retail customer service, internal IT, and eventually to an MSP. I'm looking to spread out my skills and gain experience in other fields similar to the IT world or even a few steps away from it. - I'm very detailed oriented and enjoy problem solving. - I am quick to learn and easy to train on anything new to me. - I'm dedicated to getting a job done quickly and efficiently.
    Featured Skill Customer Service
    Virtual Machine
    System Maintenance
    Microsoft Active Directory
    Microsoft Windows
    Data Entry
    Typing
    Microsoft Office
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Innovative and participative team player with continuous positive attitude. Honest, trustworthy, empathetic, and self-motivated. Meets deadlines, always early, never late. Strong commitment to outstanding customer satisfaction, with cultural proficiency and excellent communication experience. Always meeting and surpassing company expectations. Dedication and determination for the job at hand.
    Featured Skill Customer Service
    Customer Satisfaction
    Active Listening
    Scheduling
    Communications
    Management Skills
    Microsoft Excel
    Resolves Conflict
    Case
    Microsoft Word
    Case Management
    Presentations
    Child
    Typing
    Microsoft Office
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