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Hire the best Customer Service Representatives in Jersey City, NJ

Check out Customer Service Representatives in Jersey City, NJ with the skills you need for your next job.
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Clients rate Customer Service Representatives
Rating is 4.9 out of 5.
4.9/5
based on 220 client reviews
  • $70 hourly

    • 5.0/5
    • (3 jobs)
    I'm an operational expert with experience at small and medium-sized businesses. I specialize in building efficient processes that promote scalability. I'm advanced at Excel and Sheets and I have experience with most project management software. I have managed multiple teams across different departments simultaneously. I'm extremely proficient at multitasking and leveraging data and research to determine a recommendation or complete a task. I have a deep understanding of E2E supply chain management with over 7 years of experience in planning, sourcing, production, import, inventory, warehousing, and distribution. Heavily involved with brick & mortar and eCommerce distribution. Experience working with companies and eCommerce platforms such as Amazon (Vendor & Seller), Target, Walmart, Wayfair, Shopify, eBay, Etsy, and Home Depot.
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    Shopify
    Amazon
    Video Editing
    ERP Software
    Automation
    Sourcing
    Microsoft Excel
    Salesforce
    Product Development
    Production Planning
    Freight Forwarding
    Warehouse Management
    Management Consulting
  • $70 hourly

    • 5.0/5
    • (1 job)
    I am a Microsoft 365 and Azure IAM expert. Can help automate your compliance reporting. Also can help you manage and setup your Microsoft 365 and Azure tenants. Started my career in end-user support, and have transitioned to sysadmin and endpoint management roles throughout my career. Still love interacting with customers! Powershell, Windows Server, IT Troubleshooting, Intune
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    Troubleshooting
    Microsoft Outlook
    Microsoft Excel
    Microsoft Active Directory
    Microsoft Azure
    Office Administration
    Information Security
    Mobile Device
    Mobile Device Management
    Microsoft Intune
    Compliance
  • $15 hourly

    • 5.0/5
    • (20 jobs)
    A doctorate, writer, and inspirational woman with experience in senior roles for 7+ years’ experience in the large corporation of orthopedic industry. Combines my passion, rigor, and innovative thinking with a strong personal commitment and a deep respect for people to build powerful teams that deliver outstanding customer value and transformational results. SKILLS ▪ Highly Skilled in Business Planning, Sales, and International Exports ▪ Powerful Communication ▪ Tech Savvy ▪ Sales, Business Management, Mentor and Exceptional Leadership ▪ Client Relationships, Negotiation, and Sales Planning. ▪ Communication, Networking, Marketing Plans and social media ▪ Merchandising Knowledge ▪ Teamwork, Self-Management, Professionalism, Strong Work Ethic Customer service. TECHNICAL SKILLS ▪ QuickBooks Online/Desktop ▪ Microsoft Suite ▪ Asana ▪ Brand boom ▪ Amazon Online ▪ Ship Station ▪ Channel Advisor ▪ MS Office ▪ Spreadsheets and Excel ▪ Constant Contact Software ▪ Finance One ▪ Google Drive
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Administrative Support
    Writing
  • $30 hourly

    • 4.7/5
    • (2 jobs)
    I am a Freelance Virtual Meeting Moderator with years of experience in customer service. I am comfortable with working in high stress scenarios while maintaining an exceptional quality of service.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Zoom Video Conferencing
    Hosting Zoom Calls
    Stress Management
    Public Relations
    Critical Thinking Skills
    Twitch Interactive, Inc.
    Problem Solving
    Public Speaking
  • $25 hourly

    • 5.0/5
    • (1 job)
    Self-directed export and logistics coordinator with nearly 10 years of experience in the Paper Industry. Combines experience across project coordination, talent acquisition, client relations and operations, working closely with brokers, inspectors, paper mills and warehouses. Highly resourceful and capable of balancing multiple accounts and projects with keen attention to detail and maintaining high client satisfaction. Proficient in MS Office Suite, CieTrade, MAS 200, NetSuite. Fluent in English & Spanish.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Logistics Coordination
    Project Management
    Writing
    Travel Planning
    Receptionist Skills
    Microsoft Office
  • $60 hourly

    • 0.0/5
    • (1 job)
    My passion for Customer Success began before I even knew what that was. I've always loved helping people to achieve their goals since for me it's the most rewarding feeling ever. Through every step of my professional growth, I found new opportunities to do exactly that. When I started my career in tech in 2013 as an Account Manager, I realized how important it is for many businesses to build long-lasting relationships with customers and ensure that they thrive with the provided product. As I needed to build and train my first team, I was looking for the right approach to customer service. I discovered Customer Success and introduced it to the company executives and was tasked to implement it.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Care
    Relationship Management
    Project Management
    Customer Onboarding
    Customer Retention
    Customer Experience
    Customer Support
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    I am a detail-oriented and results-driven project coordinator with a strong background in analytics, global project management, and relationship development. Proven ability to deliver insightful analyses and effectively manage challenges, demonstrating exceptional problem solving skills and interpersonal communication. Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook), Wall Street Analytics, and Salesforce (CRM), with experience in MS Project and Asana.
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    Expense Reporting
    Project Analysis
    Customer Support
    Event Planning
    Data Management
    Customer Onboarding
    Presentations
    Data Cleaning
    Sales Analytics
    Travel Planning
    Email Management
    Administrative Support
    Project Management
    Virtual Assistance
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    "I’m an undergraduate nursing student with a minor in psychology, working toward becoming a Registered Nurse (RN). My diverse experiences as a pharmacy technician and at UPS have equipped me with excellent customer service, communication skills, and attention to detail. I’m also deeply committed to giving back, having participated in college organizations focused on fundraising, donations, and community service. Eager to learn, I’m excited to meet new people and embrace opportunities that allow me to grow and make a positive impact."
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    Technical Support
    Phone Communication
  • $150 hourly

    • 0.0/5
    • (0 jobs)
    With over 10 years of combined service industry experience and three years of experience specializing in personalized butler and concierge services, including hands-on training and education at the British Butler Institute, I am transitioning my career into public and private services. As a dedicated and detailed-oriented professional, I make sure the needs of my employer are met and tasks are handled with expediency, care, and the utmost privacy. With proven abilities as a self-directed problem-solver within fast-paced environments, I am skilled in anticipating needs and adjusting my service style to fit the employer's desired outcomes and comfort level. As I develop additional hospitality skills, I look to progress in the mastery of staff management, formal event planning, vendor management, budget oversight, and project management. KEY SKILLS | TRAINING * Valet Services * Household Manual Management * Basic Laundry Care * Schedule Management
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    Phone Communication
    Server
  • $17 hourly

    • 5.0/5
    • (1 job)
    I am a professional in the field of business writings and development. I specialize in the area of business consultancy which includes Sales, marketing and product promotion. I have put together a number of business plans and proposals for clients over my four years of experience in business writing. I am able to give you a professional work within your time limit.
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    Management Consulting
    Management Skills
    Poster Design
    Analytics
    Content Creation
    Creative Writing
    Social Media Management
    Sales & Marketing
    Microsoft Word
  • $24 hourly

    • 0.0/5
    • (0 jobs)
    I’m energetic and fast learner with a solid background as a medical assistant. My experience encompasses both clinical and administrative duties, allowing me to thrive in fast-paced environments. I excel in multitasking, effectively managing patient care while handling office responsibilities. My proactive approach and adaptability make me a valuable asset .
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    Data Analysis Expressions
    Phone Communication
  • $19 hourly

    • 0.0/5
    • (1 job)
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Phone Communication
    Mobile App
    Smartphone
  • $14 hourly

    • 5.0/5
    • (0 jobs)
    Hi! My name is Isabela and I am currently majoring in Biology in Hudson Community College in Jersey City. Currently planning to move to Computer Science.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    CSS
    HTML
  • $15 hourly

    • 5.0/5
    • (1 job)
    Resourceful and organized individual with a passion for managing teams and providing excellent customer service. Enthusiastic team player with years of result-driven experience in customer service, sales, graphic designing and administration. Proven track record of success in developing and delivering customer service initiatives and strategies to improve satisfaction and retention. Possessing strong communication and interpersonal skills, as well as a passion for creating a positive customer experience.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Business Card Design
    Logo Design
    Receptionist Skills
    Finance & Accounting
    Office Administration
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE Currently pursuing a bachelor's degree in human resource management, with over 20 years' experience in Customer Service and Administration. I am looking to work for a company where I can excel and display the knowledge and skills I have gained over the years.
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    Human Resource Management
    Human Resources
    HR & Business Services
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Bilingual customer service professional with over 5 years of experience in fast-paced retail and service environments, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in providing friendly, efficient, and personalized service for the customer satisfaction. Proven ability to handle cash transactions acurrately, resolve customers inquiries, and maintain a possite attitude under pressure. Fluent in both English and Spanish, with strong communication and problem solving
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Entry
    Time Management
  • $30 hourly

    • 5.0/5
    • (1 job)
    Results-driven, customer-centric professional with 3+ years in customer service and technical support. Demonstrated ability to manage multi-channel communications, resolve issues efficiently, and ensure customer satisfaction. Strong problem solver with a proven ability to multitask in dynamic work environments while maintaining a positive attitude. Proficient in CRM, including Zendesk and Salesforce, with a proven track record of engaging customers and addressing their concerns while providing top-notch service. Experience includes managing customer inquiries, troubleshooting technical issues, and upselling products or services to boost customer experience and retention. Passionate about offering superior client service and contributing productive value to the workforce while fostering positive working relationships. Key Skills: - Customer Support & Service Excellence: Experienced in handling customer problems, resolving issues, and satisfying them. - CRM Tools: Having experience with Zendesk & Salesforce for tracking customer interactions or service metrics. - Multitasking & Time Management: Skilled at maintaining multiple tasks across different lines of communication – phone, email, and live chat while providing quality service. - Problem Resolution & Troubleshooting: Proficient in identifying issues and providing timely solutions, often in high-pressure situations. - Sales & Client Engagement: Experienced in sales and engaging customers to retain clients and develop an improved customer journey. - Communication (Written & Verbal): Excellent verbal and written communication to pass accurate information to customers, who should feel important. - Technical Support: Troubleshooting problems and helping customers through difficult processes. - Adaptability & Positive Attitude: Able to work in dynamic environments while sustaining a professional attitude and a positive outlook at all times.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Telemarketing
    Marketing Strategy
    Outbound Sales
    Business Development
    Call Center Management
    Lead Generation
    HubSpot
    Data Entry
    High-Ticket Closing
    Relationship Management
    Appointment Setting
    Cold Calling
    Email Marketing
    Sales
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY OF QUALIFICATIONS Proven ability to build rapport with clients, resolve issues efficiently, and ensure high levels of customer satisfaction. Exceptional verbal and written communication skills with a focus on active listening and clear, concise responses. Ability to remain calm and professional under pressure, addressing diverse customer concerns effectively. Excellent time management and organizational skills.
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    Python
    Tech & IT
    Phone Communication
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Why should you hire me to be your career counselor, trauma coach, essay writer, virtual assistant, etc.? I’m a skilled writer who received graduate acceptance letters to every school that I applied to with admission results within 2-3 weeks. This includes the #1 School of Social Work and other top MSW programs resulting in a $50,000 scholarship. What are my skills and how I may be useful to you? 1. I am a skilled ghostwriter and essay writer. I have written graduate school personal statements (acceptances within 1-2 weeks), college essays, 20-page literature reviews, and an organizational protocol for a non-profit focused on exploitation in Southeast Asia. 2. I am experienced in working within the mental health field (private practices, runaway and homeless youth shelter, non-profit/non-governmental agencies, developmentally disabled programs, etc). 3. I was a research fellow for the National Science Foundation for over a year. I have expert experience with APA Format and a typing speed of about 80 WPM. I can make your resumé brand new and re-vamp your Linked-In page! I am flexible and looking to advance individuals and professionals in great need. Let’s keep in touch!
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    Case Management
    Academic Research
    Retail & Consumer Goods
    Fundraising
    Health
    International Development
    Social Work
    Research Methods
    DocuSign
    Microsoft Office
  • $10 hourly

    • 0.0/5
    • (1 job)
    Experience on the following list below is what i have to offer to my clients, •Logistics shipping coordinator •Virtual Assistant •Customer Service •Social Media Manager •E-commerce / Dropshipping •esports news writer Eager to create a simultaneously working but friendly relationships with clients to build a commitment to be trusted in my professional career here in Upwork.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Logistics Management
    Search Engine Optimization
    Administrative Support
    Dropshipping
    Ecommerce Website Development
    Shopify
    Microsoft Excel
    Email Communication
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    . Looking to expand my knowledge and networking skills online .Looking for fun and interesting new projects and developments .Priorities are clarity and maintaining the intention of the client.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Data Analysis
    Data Entry
    Copywriting
    Video Narration
  • $25 hourly

    • 4.2/5
    • (25 jobs)
    Throughout my 20-year career, I have consistently demonstrated exceptional sales performance and a deep understanding of the technology landscape. I have successfully built and maintained strong relationships with clients, resulting in a substantial increase in sales revenue year after year. My knowledge of cutting-edge technologies and my passion for delivering tailored solutions to meet customer needs has allowed me to exceed sales targets consistently. My expertise lies in identifying new business opportunities, nurturing leads, and closing deals with a consultative sales approach. Additionally, my experience managing DJ Babydoll Radio which airs 24/7 via LIve356, iHeart Radio Apple Music and TuneIn, has provided me with a unique perspective on brand positioning, digital marketing, and audience loyalty, which I believe can bring value to your team. .
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Airtable
    Google Workspace Administration
    Administrative Support
    Sales Development
    Salesforce CRM
    Canva
    Scheduling
    Order Tracking
    Order Management
    CRM Software
    Pipedrive
    Order Entry
    Sales Management
    Appointment Scheduling
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