Hire the best Customer Service Representatives in Philadelphia, PA

Check out Customer Service Representatives in Philadelphia, PA with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 276 client reviews
  • $18 hourly
    Hello! My name is Emma and I am based in Philadelphia. I have a Bachelor's and Master's degree in Economics from Fordham University. I am a self starter who has professional experience in multiple client facing roles. I've worked in client services for a financial technology firm as a Technical Account Manager and I am an experienced nanny who has spent time doing assistant work for multiple clients. I am here to help with virtual assistant tasks, data entry, usability tests, customer service positions, and more! I am open to a variety of positions and short-term work including one time projects. I am always reliable and professional. I look forward to speaking with you! Skills: QA Testing Usability Testing Familiar with Microsoft Office Familiar with Google Workspace Customer Service (Phone and Email Inquiries) Market Research Proofreading and Editing Familiar with Slack and Zoom Efficient and Meticulous Communicative and Responsive
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    Client Management
    Receptionist Skills
    Phone Communication
    Virtual Assistance
  • $22 hourly
    I am a dedicated professional with a strong background in customer service, sales, and warehousing. My work is driven by a commitment to quality and efficiency, ensuring that every task I undertake meets high standards. I take pride in delivering exceptional results and building strong relationships with customers and colleagues. What I do best: • Customer Service: I excel in understanding customer needs and providing personalized support. My approach focuses on clear communication, patience, and problem-solving, ensuring a positive experience for everyone I interact with. • Sales: My ability to connect with people and understand their needs has helped me succeed in sales. I focus on building trust and offering solutions that truly benefit customers, leading to long-term relationships and positive results. • Warehousing: I bring organization and precision to warehouse operations, My goal is to be efficient and minimize errors.
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    Retail
    Phone Communication
  • $45 hourly
    I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!
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    Training & Development
    Zendesk
    Multitasking
    Communications
    Google Workspace Administration
    Customer Support
    Employee Onboarding
    Product Knowledge
    Product Management
    Technical Support
    Phone Support
    Email Support
    Freshdesk
    Online Chat Support
  • $60 hourly
    Hi there - I'm Holly! Bottom line: I am here to assist you in freeing up as much time as possible so that you can focus on those important tasks that are crucial to your business' success. With over 4 years of experience as a virtual assistant and project manager to many high-level, diverse business professionals, I know how to dive right into work and drive success with little direction. Let's Get to Work: - Project Management - Email Management & Correspondence - Data Entry - Internet Research - Travel Planning and Arrangements - Transcription - Professional Response Service (with team & customers) - Light Accounting If you need something you do not see on my list, remember that it is not exhaustive. I am incredibly tech-savvy and aim to provide as much assistance in my work as possible, so do not hesitate to ask!
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    Word Processing
    Data Entry
    Social Media Content Creation
    Clerical Procedures
    File Management
    Google Workspace
    Email Communication
  • $40 hourly
    Motivated young professional with experience working in a formal setting who is looking to gain real-world exposure and broaden my horizon in the work-field. Eager to be fully submerged in a position that provides overall growth. -I am an expert in using Google Docs, Sheets, Slides, WordPress, WebFlow, Powerpoint, Excel, Word, Adobe creative cloud programs and basically every main computer software -I am organized and can complete any task given to me at an effective speed, while also multi-tasking any additional tasks as well -I can easily find solutions to problems on my own, while also asking for help when necessary
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    Administrative Support
    Data Entry
    Virtual Assistance
    Organizer
    Google Workspace
    Scheduling
    Web Design
    WordPress
    CSS
    Web Development
    Elementor
    Webflow
    Squarespace
  • $34 hourly
    I'm a customer service rep with extensive experience in commercial and Medicare insurance. As well as online support and website navigation.
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    Data Entry
    Insurance Verification
    Prescription Refills
    Sales
    Typing
    English
    Online Chat Support
  • $60 hourly
    I’m an expert copywriter, brand director, and marketing manager, with experience serving a variety of businesses from all kinds of backgrounds. Have a look at my resume and let’s work together!
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    Virtual Assistance
    Hospitality & Tourism
    Business Development
    Event Management
    Brand Consulting
    Management Skills
    Squarespace
    Freelance Marketing
    Copywriting
    Social Media Content
    Content Creation
    Digital Marketing
    Community Management
    Travel & Hospitality
  • $35 hourly
    Objective Experienced Business Professional offering dynamic customer service skills with previous sales and retention experience.
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    Customer Service Chatbot
    Customer Service Analytics
  • $110 hourly
    Self taught Jack of all trades. Certified cyber security specialist, architect, programmer. I take pride in my work and the services I provide. Open to helping small and large businesses alike with full scale projects start to end.
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    Data Entry
    Bookkeeping
    Video Editing
    Romance Writing
    Novel Writing
    Writing
    Technical Project Management
    Server
    Adobe Inc.
    Technical Support
    Tech & IT
  • $20 hourly
    I have over 20 years of experience in this field and would love to work with entrepreneurs and businesses to provide the services they need. I can add a significant amount of value by providing the best customer and client care services that you need. I specialize in customer and client care support, administrative tasks, Virtual assistance, scheduling or setting of appointment, SMS, Chat and Email support, and other tasks that would help entrepreneurs and businesses manage their time and complete all tasks that need to be done. I am also experienced with Microsoft Office, Google Suites, Salesforce, Xero, Oracle, SAP, Asana and Trello.
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    General Transcription
    Google Workspace
    Administrative Support
    Microsoft Office
    Data Entry
    Google Docs
    Online Research
    Typing
    Email Communication
    Microsoft Excel
    Accuracy Verification
    Microsoft Word
  • $30 hourly
    Hello! Based primarily in the United States and Morocco, I have an extensive amount of experience working in the publishing, marketing, design, and real estate industries - and by comprehensive, I mean it. I am a multidisciplinary creative specializing in leading businesses toward success, through strategic management, innovative branding, and establishing operational frameworks. With this, I can offer a unique combination of skills that offer a diverse range of services, from virtual assistance, operations management, and business advisory, to aesthetic guidance. With a keen eye for detail and a penchant for excellence, I excel in creating and managing authentic brand identities and orchestrating a seamless project management experience.
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    Startup Company
    Editorial Design
    Startup Consulting
    Creative Direction
    Social Media Management
    Business Management
    Social Media Content
    Brand Management
    Fashion Design
    Administrative Support
    Brand Identity
  • $125 hourly
    Hello! I am a freelancer with 5 years of experience in graphic design. I offer awesome services from exclusive logo designing for those who require a redesign of a current logo or strictly need a logo, brand identity for small businesses that are new and need branding that is effective and eye-catching to their target audiences, and day rates for those who only need basic design collateral (advertisements, posters, stationery, invitations, etc). I enjoy working with small business owners and content creators to enhance their businesses using design and problem-solving techniques to bring attention to their businesses. However, I am open to working with many different types of business owners and anyone who needs graphic design and many other things! To contact me please email me at gilliamd365@gmail.com! I would be happy to assist you.
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    Elementor
    Adobe Illustrator
    User Experience
    Wireframing
    Adobe InDesign
    Microsoft Word
    Adobe Inc.
    Microsoft PowerPoint
    User Experience Design
    Editorial Design
    Web UI
    Adobe Photoshop
    Magazine Layout
    Logo Design
  • $20 hourly
    I learn very quickly, respond quickly and will work to gain experience. I will not turn in mediocre work. I will try my hardest go give you something that YOU will enjoy.
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    Server
    Retail Merchandising
  • $50 hourly
    I am a digital marketing and media expert with experience helping small businesses and growing enterprises take advantage of internet marketing. My motto is Your Passion, + Your Clients problems= Profit! -Adobe suite experience -Social Media Ad Manager experience(Facebook, TikTok, Instagram, Linkedin etc)
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    Adobe Creative Suite
    Social Media Advertising Analytics
    Community Outreach
    Digital Marketing
    Marketing
    Social Media Advertising Analytics Report
    Social Media Ad Campaign
    Social Media Account Integration
    Canva
    Media & Entertainment
  • $25 hourly
    Friendly, customer service-oriented problem solver seeks to join a team of like-minded individuals with a primary goal of customer/client satisfaction.
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    Fax
    Social Media Marketing
    Medical Records Software
    Email Marketing
    Electronic Medical Record
    Ecommerce Website
    Machinery
    Shopify
  • $36 hourly
    I'm a journalist getting back into the field. I have experience in blogging for small digital magazines and creating social media content for small businesses. Whether you're looking for someone long-term or short–I'd love to join, and help you and/or your team! I am experienced in: • UNUM, Later, Buffer, and Canva • Researching, pitching, and writing fashion and beauty posts for online publishing • Launching written content for a website via web design and content management systems In addition to seeking more writing positions, I am also available to virtual assisting jobs and adminstrative work. My diverse working background has prepared me for all types of professional settings, the ability to work under high pressure, tight deadlines; sharpened my attention to detail, and written and oral communication skills.
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    Personal Blog
    Blog Writing
    Magazine
    Data Entry
    Travel Writing
    Content Writing
    Social Customer Service
    Content Management
    Social Media Content
    Fashion & Beauty
    Clerical Skills
  • $15 hourly
    I am a highly skilled, top performing customer service professional with over twenty years of experience in the field. An individual that is aware of the key functions of helping a company achieve its goals.
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    Accounts Payable
    Customer Feedback Documentation
    Scheduling
    Computer
    Computer Maintenance
    Customer Satisfaction
    Appointment Scheduling
    Accounts Receivable
    Payment Processing
    Microsoft Office
    Data Entry
  • $50 hourly
    CERTIFIED FINANCIAL PLANNER™ professional and Enrolled Agent. Tenacious and Passionate Financial planner with a demonstrated history of helping people build generational wealth. Employs a comprehensive financial planning method in order to get the full scope of a client’s financial picture, and create achievable SMART goals. Advanced level certified tax preparer with individual and corporate tax preparation experience. Skilled in credit counseling, Account Management, Problem Solving, Tax Preparation, and Customer Relationship Management (CRM). Strong community and social services professional.
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    Credit Counseling
    Tax Planning & Advisory
    Certified Tax Preparer
    Phone Communication
    Call Center Management
    Tax Theory
    Certified Financial Planner
    Investment Strategy
    Selling
    Tax Preparation
    Tax Return
  • $30 hourly
    I'm a detail-oriented, organized professional with experience in project management, administrative support, customer service, community management and community moderation.
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    Content Management
    Project Management
    Content Analysis
    Content Editing
    Administrative Support
    Content Writing
    Community Management
    Community Moderation
    Data Entry
  • $40 hourly
    I'm a freelance writer looking to keep myself busy and dive into new interests and topics! I love doing research and digging deep to discover interesting places, topics, and moreso people! My academic career was in pursuit of Disaster Planning until I began exploring the world of Anthropology. I am also a student of Urban Planning with special interests in sustainability and urban housing dilemmas. I love storytelling would be excited to help tell yours!
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    Geography
    Research Methods
    Literature Review
    Urban Planning
    Anthropology
    Creative Writing
  • $25 hourly
    Young Professional in the Food & Beverage Industry as a Restaurant Manager. Organized, detail oriented and result driven.
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    Hospitality
    Event Planning
    Travel & Hospitality
  • $17 hourly
    I’m a customer service representative who has a lot of experience dealing with communicating great with customers. All of my past jobs consisted of it and I am also great with dealing with tech.
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    Video Transcription
    Audio Transcription
    Sales
    Retail
    Technical Support
    Phone Communication
  • $40 hourly
    I am a virtual assistant who loves to help people with their daily tasks. I have been working for more than five years as a virtual assistant, and I love every second of it. I have experience working in a variety of different industries, including healthcare, finance, and education. I also have experience in office management, accounting, and customer service. My time management skills are excellent. I work on a project basis so that I can be flexible with my hours. In addition to helping people with their day-to-day tasks, I also offer one-on-one consultations to help with your career goals.
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    Editing & Proofreading
    Sales Funnel Builder
    Pharmaceutical Industry
    Technical Project Management
    Calendar Management
    Structural Detailing
    HIPAA
    EMR Data Entry
    Medical Billing & Coding
    Data Entry
    Bookkeeping
    Technical Support
    Phone Communication
    Customer Service Training
  • $30 hourly
    I'm a healthcare working looking for some additional work. As a worker in a clinical setting, I have a lot of experience with documentation. I have a college degree and am proficient in reading and writing. I have a basic knowledge of computers, such as using Microsoft Word & Excel.
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    Writing
    Communication Skills
    Typing
    Documentation
  • $200 hourly
    Hi. I have spent 34 years working in the retail industry. I have been a cashier, assistant store manager, customer service trainer and a store manager. I've worked from the front of the store to the back; and one skill among many helped me be successful - communication. My ability to give clear, concise instructions and information often resulted in swifter completion of projects, thus saving time. This ability also helped me to avoid and/or clear up customer issues. I now use this skill in my current job: driver licensing agent. I am also a Sunday School Teacher to children ages 5-12. The ability to communicate clearly is a very much needed skill is this area. Aside from my work, my time is spent: • Reading my Bible • Knitting and crocheting • Baking and canning • Crafting • Travelling • I am also currently learning Spanish
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    Leisure Travel
    Travel Planning
    Middle-Aged Adult
    Female Voice
    Gardening
    Knitting & Crochet
    Baking
    Teaching
    Server
    Licensing
  • $100 hourly
    I am a compassionate and empathetic individual who values connection and understanding in all my interactions. As a free spirit, I embrace the beauty of spontaneity and cherish my independence. I'm deeply attuned to the emotions and needs of others, often finding myself drawn to help and support those around me. My empathy allows me to listen with an open heart, offering a non-judgmental space for people to express their thoughts and feelings. I strive to create an atmosphere of trust and comfort, making it easier for others to share their joys, sorrows, and dreams. Being a free spirit means that I resist conforming to societal norms and restrictions. I crave adventure and novelty, seeking out new experiences and opportunities for personal growth. I'm unafraid to express my authentic self, embracing a life filled with creativity, exploration, and a sense of wonder. In my world, empathy and a free-spirited nature are harmoniously intertwined. I approach life with an open mind, a warm heart, and a willingness to connect deeply with both people and the world around me. My existence is a dance of empathy and freedom, fostering meaningful connections while living life to the fullest.
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    Data Analysis
    Data Entry
    Interpersonal Skills
    Spoken Communications Spoken
  • $22 hourly
    Graduate with a BA in business from Bryn Athyn College, with professional experience in customer service and business administration. Professional and academic resume demonstrates traits indicating a hard worker that will succeed in any setting. A very effective collaborator that works well with others. Completed final year of Undergraduate program as a Sigma Beta Delta International Honors Society member, Student Ambassador, and Valedictorian candidate.
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    Editing & Proofreading
    Narration
    Typing
    Microsoft Office
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