Hire the best Customer Service Representatives in Philadelphia, PA
Check out Customer Service Representatives in Philadelphia, PA with the skills you need for your next job.
- $18 hourly
- 5.0/5
- (8 jobs)
Hello! My name is Emma and I am based in Philadelphia. I have a Bachelor's and Master's degree in Economics from Fordham University. I am a self starter who has professional experience in multiple client facing roles. I've worked in client services for a financial technology firm as a Technical Account Manager and I am an experienced nanny who has spent time doing assistant work for multiple clients. I am here to help with virtual assistant tasks, data entry, usability tests, customer service positions, and more! I am open to a variety of positions and short-term work including one time projects. I am always reliable and professional. I look forward to speaking with you! Skills: QA Testing Usability Testing Familiar with Microsoft Office Familiar with Google Workspace Customer Service (Phone and Email Inquiries) Market Research Proofreading and Editing Familiar with Slack and Zoom Efficient and Meticulous Communicative and ResponsiveCustomer ServiceClient ManagementReceptionist SkillsPhone CommunicationVirtual Assistance - $22 hourly
- 5.0/5
- (4 jobs)
I am a dedicated professional with a strong background in customer service, sales, and warehousing. My work is driven by a commitment to quality and efficiency, ensuring that every task I undertake meets high standards. I take pride in delivering exceptional results and building strong relationships with customers and colleagues. What I do best: • Customer Service: I excel in understanding customer needs and providing personalized support. My approach focuses on clear communication, patience, and problem-solving, ensuring a positive experience for everyone I interact with. • Sales: My ability to connect with people and understand their needs has helped me succeed in sales. I focus on building trust and offering solutions that truly benefit customers, leading to long-term relationships and positive results. • Warehousing: I bring organization and precision to warehouse operations, My goal is to be efficient and minimize errors.Customer ServiceRetailPhone Communication - $45 hourly
- 5.0/5
- (9 jobs)
I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!Customer ServiceTraining & DevelopmentZendeskMultitaskingCommunicationsGoogle Workspace AdministrationCustomer SupportEmployee OnboardingProduct KnowledgeProduct ManagementTechnical SupportPhone SupportEmail SupportFreshdeskOnline Chat Support - $60 hourly
- 5.0/5
- (50 jobs)
Hi there - I'm Holly! Bottom line: I am here to assist you in freeing up as much time as possible so that you can focus on those important tasks that are crucial to your business' success. With over 4 years of experience as a virtual assistant and project manager to many high-level, diverse business professionals, I know how to dive right into work and drive success with little direction. Let's Get to Work: - Project Management - Email Management & Correspondence - Data Entry - Internet Research - Travel Planning and Arrangements - Transcription - Professional Response Service (with team & customers) - Light Accounting If you need something you do not see on my list, remember that it is not exhaustive. I am incredibly tech-savvy and aim to provide as much assistance in my work as possible, so do not hesitate to ask!Customer ServiceWord ProcessingData EntrySocial Media Content CreationClerical ProceduresFile ManagementGoogle WorkspaceEmail Communication - $40 hourly
- 4.6/5
- (16 jobs)
Motivated young professional with experience working in a formal setting who is looking to gain real-world exposure and broaden my horizon in the work-field. Eager to be fully submerged in a position that provides overall growth. -I am an expert in using Google Docs, Sheets, Slides, WordPress, WebFlow, Powerpoint, Excel, Word, Adobe creative cloud programs and basically every main computer software -I am organized and can complete any task given to me at an effective speed, while also multi-tasking any additional tasks as well -I can easily find solutions to problems on my own, while also asking for help when necessaryCustomer ServiceAdministrative SupportData EntryVirtual AssistanceOrganizerGoogle WorkspaceSchedulingWeb DesignWordPressCSSWeb DevelopmentElementorWebflowSquarespace - $34 hourly
- 4.9/5
- (27 jobs)
I'm a customer service rep with extensive experience in commercial and Medicare insurance. As well as online support and website navigation.Customer ServiceData EntryInsurance VerificationPrescription RefillsSalesTypingEnglishOnline Chat Support - $60 hourly
- 4.8/5
- (8 jobs)
I’m an expert copywriter, brand director, and marketing manager, with experience serving a variety of businesses from all kinds of backgrounds. Have a look at my resume and let’s work together!Customer ServiceVirtual AssistanceHospitality & TourismBusiness DevelopmentEvent ManagementBrand ConsultingManagement SkillsSquarespaceFreelance MarketingCopywritingSocial Media ContentContent CreationDigital MarketingCommunity ManagementTravel & Hospitality - $35 hourly
- 5.0/5
- (3 jobs)
Objective Experienced Business Professional offering dynamic customer service skills with previous sales and retention experience.Customer ServiceCustomer Service ChatbotCustomer Service Analytics - $110 hourly
- 5.0/5
- (1 job)
Self taught Jack of all trades. Certified cyber security specialist, architect, programmer. I take pride in my work and the services I provide. Open to helping small and large businesses alike with full scale projects start to end.Customer ServiceData EntryBookkeepingVideo EditingRomance WritingNovel WritingWritingTechnical Project ManagementServerAdobe Inc.Technical SupportTech & IT - $20 hourly
- 5.0/5
- (7 jobs)
I have over 20 years of experience in this field and would love to work with entrepreneurs and businesses to provide the services they need. I can add a significant amount of value by providing the best customer and client care services that you need. I specialize in customer and client care support, administrative tasks, Virtual assistance, scheduling or setting of appointment, SMS, Chat and Email support, and other tasks that would help entrepreneurs and businesses manage their time and complete all tasks that need to be done. I am also experienced with Microsoft Office, Google Suites, Salesforce, Xero, Oracle, SAP, Asana and Trello.Customer ServiceGeneral TranscriptionGoogle WorkspaceAdministrative SupportMicrosoft OfficeData EntryGoogle DocsOnline ResearchTypingEmail CommunicationMicrosoft ExcelAccuracy VerificationMicrosoft Word - $30 hourly
- 5.0/5
- (2 jobs)
Hello! Based primarily in the United States and Morocco, I have an extensive amount of experience working in the publishing, marketing, design, and real estate industries - and by comprehensive, I mean it. I am a multidisciplinary creative specializing in leading businesses toward success, through strategic management, innovative branding, and establishing operational frameworks. With this, I can offer a unique combination of skills that offer a diverse range of services, from virtual assistance, operations management, and business advisory, to aesthetic guidance. With a keen eye for detail and a penchant for excellence, I excel in creating and managing authentic brand identities and orchestrating a seamless project management experience.Customer ServiceStartup CompanyEditorial DesignStartup ConsultingCreative DirectionSocial Media ManagementBusiness ManagementSocial Media ContentBrand ManagementFashion DesignAdministrative SupportBrand Identity - $125 hourly
- 0.0/5
- (0 jobs)
Hello! I am a freelancer with 5 years of experience in graphic design. I offer awesome services from exclusive logo designing for those who require a redesign of a current logo or strictly need a logo, brand identity for small businesses that are new and need branding that is effective and eye-catching to their target audiences, and day rates for those who only need basic design collateral (advertisements, posters, stationery, invitations, etc). I enjoy working with small business owners and content creators to enhance their businesses using design and problem-solving techniques to bring attention to their businesses. However, I am open to working with many different types of business owners and anyone who needs graphic design and many other things! To contact me please email me at gilliamd365@gmail.com! I would be happy to assist you.Customer ServiceElementorAdobe IllustratorUser ExperienceWireframingAdobe InDesignMicrosoft WordAdobe Inc.Microsoft PowerPointUser Experience DesignEditorial DesignWeb UIAdobe PhotoshopMagazine LayoutLogo Design - $20 hourly
- 5.0/5
- (1 job)
I learn very quickly, respond quickly and will work to gain experience. I will not turn in mediocre work. I will try my hardest go give you something that YOU will enjoy.Customer ServiceServerRetail Merchandising - $50 hourly
- 0.0/5
- (0 jobs)
I am a digital marketing and media expert with experience helping small businesses and growing enterprises take advantage of internet marketing. My motto is Your Passion, + Your Clients problems= Profit! -Adobe suite experience -Social Media Ad Manager experience(Facebook, TikTok, Instagram, Linkedin etc)Customer ServiceAdobe Creative SuiteSocial Media Advertising AnalyticsCommunity OutreachDigital MarketingMarketingSocial Media Advertising Analytics ReportSocial Media Ad CampaignSocial Media Account IntegrationCanvaMedia & Entertainment - $25 hourly
- 5.0/5
- (1 job)
Friendly, customer service-oriented problem solver seeks to join a team of like-minded individuals with a primary goal of customer/client satisfaction.Customer ServiceFaxSocial Media MarketingMedical Records SoftwareEmail MarketingElectronic Medical RecordEcommerce WebsiteMachineryShopify - $36 hourly
- 0.0/5
- (1 job)
I'm a journalist getting back into the field. I have experience in blogging for small digital magazines and creating social media content for small businesses. Whether you're looking for someone long-term or short–I'd love to join, and help you and/or your team! I am experienced in: • UNUM, Later, Buffer, and Canva • Researching, pitching, and writing fashion and beauty posts for online publishing • Launching written content for a website via web design and content management systems In addition to seeking more writing positions, I am also available to virtual assisting jobs and adminstrative work. My diverse working background has prepared me for all types of professional settings, the ability to work under high pressure, tight deadlines; sharpened my attention to detail, and written and oral communication skills.Customer ServicePersonal BlogBlog WritingMagazineData EntryTravel WritingContent WritingSocial Customer ServiceContent ManagementSocial Media ContentFashion & BeautyClerical Skills - $15 hourly
- 5.0/5
- (2 jobs)
I am a highly skilled, top performing customer service professional with over twenty years of experience in the field. An individual that is aware of the key functions of helping a company achieve its goals.Customer ServiceAccounts PayableCustomer Feedback DocumentationSchedulingComputerComputer MaintenanceCustomer SatisfactionAppointment SchedulingAccounts ReceivablePayment ProcessingMicrosoft OfficeData Entry - $50 hourly
- 0.0/5
- (1 job)
CERTIFIED FINANCIAL PLANNER™ professional and Enrolled Agent. Tenacious and Passionate Financial planner with a demonstrated history of helping people build generational wealth. Employs a comprehensive financial planning method in order to get the full scope of a client’s financial picture, and create achievable SMART goals. Advanced level certified tax preparer with individual and corporate tax preparation experience. Skilled in credit counseling, Account Management, Problem Solving, Tax Preparation, and Customer Relationship Management (CRM). Strong community and social services professional.Customer ServiceCredit CounselingTax Planning & AdvisoryCertified Tax PreparerPhone CommunicationCall Center ManagementTax TheoryCertified Financial PlannerInvestment StrategySellingTax PreparationTax Return - $30 hourly
- 5.0/5
- (1 job)
I'm a detail-oriented, organized professional with experience in project management, administrative support, customer service, community management and community moderation.Customer ServiceContent ManagementProject ManagementContent AnalysisContent EditingAdministrative SupportContent WritingCommunity ManagementCommunity ModerationData Entry - $40 hourly
- 0.0/5
- (0 jobs)
I'm a freelance writer looking to keep myself busy and dive into new interests and topics! I love doing research and digging deep to discover interesting places, topics, and moreso people! My academic career was in pursuit of Disaster Planning until I began exploring the world of Anthropology. I am also a student of Urban Planning with special interests in sustainability and urban housing dilemmas. I love storytelling would be excited to help tell yours!Customer ServiceGeographyResearch MethodsLiterature ReviewUrban PlanningAnthropologyCreative Writing - $25 hourly
- 5.0/5
- (9 jobs)
Young Professional in the Food & Beverage Industry as a Restaurant Manager. Organized, detail oriented and result driven.Customer ServiceHospitalityEvent PlanningTravel & Hospitality - $17 hourly
- 5.0/5
- (1 job)
I’m a customer service representative who has a lot of experience dealing with communicating great with customers. All of my past jobs consisted of it and I am also great with dealing with tech.Customer ServiceVideo TranscriptionAudio TranscriptionSalesRetailTechnical SupportPhone Communication - $40 hourly
- 5.0/5
- (1 job)
I am a virtual assistant who loves to help people with their daily tasks. I have been working for more than five years as a virtual assistant, and I love every second of it. I have experience working in a variety of different industries, including healthcare, finance, and education. I also have experience in office management, accounting, and customer service. My time management skills are excellent. I work on a project basis so that I can be flexible with my hours. In addition to helping people with their day-to-day tasks, I also offer one-on-one consultations to help with your career goals.Customer ServiceEditing & ProofreadingSales Funnel BuilderPharmaceutical IndustryTechnical Project ManagementCalendar ManagementStructural DetailingHIPAAEMR Data EntryMedical Billing & CodingData EntryBookkeepingTechnical SupportPhone CommunicationCustomer Service Training - $30 hourly
- 5.0/5
- (11 jobs)
I'm a healthcare working looking for some additional work. As a worker in a clinical setting, I have a lot of experience with documentation. I have a college degree and am proficient in reading and writing. I have a basic knowledge of computers, such as using Microsoft Word & Excel.Customer ServiceWritingCommunication SkillsTypingDocumentation - $200 hourly
- 0.0/5
- (1 job)
Hi. I have spent 34 years working in the retail industry. I have been a cashier, assistant store manager, customer service trainer and a store manager. I've worked from the front of the store to the back; and one skill among many helped me be successful - communication. My ability to give clear, concise instructions and information often resulted in swifter completion of projects, thus saving time. This ability also helped me to avoid and/or clear up customer issues. I now use this skill in my current job: driver licensing agent. I am also a Sunday School Teacher to children ages 5-12. The ability to communicate clearly is a very much needed skill is this area. Aside from my work, my time is spent: • Reading my Bible • Knitting and crocheting • Baking and canning • Crafting • Travelling • I am also currently learning SpanishCustomer ServiceLeisure TravelTravel PlanningMiddle-Aged AdultFemale VoiceGardeningKnitting & CrochetBakingTeachingServerLicensing - $100 hourly
- 0.0/5
- (0 jobs)
I am a compassionate and empathetic individual who values connection and understanding in all my interactions. As a free spirit, I embrace the beauty of spontaneity and cherish my independence. I'm deeply attuned to the emotions and needs of others, often finding myself drawn to help and support those around me. My empathy allows me to listen with an open heart, offering a non-judgmental space for people to express their thoughts and feelings. I strive to create an atmosphere of trust and comfort, making it easier for others to share their joys, sorrows, and dreams. Being a free spirit means that I resist conforming to societal norms and restrictions. I crave adventure and novelty, seeking out new experiences and opportunities for personal growth. I'm unafraid to express my authentic self, embracing a life filled with creativity, exploration, and a sense of wonder. In my world, empathy and a free-spirited nature are harmoniously intertwined. I approach life with an open mind, a warm heart, and a willingness to connect deeply with both people and the world around me. My existence is a dance of empathy and freedom, fostering meaningful connections while living life to the fullest.Customer ServiceData AnalysisData EntryInterpersonal SkillsSpoken Communications Spoken - $22 hourly
- 5.0/5
- (0 jobs)
Graduate with a BA in business from Bryn Athyn College, with professional experience in customer service and business administration. Professional and academic resume demonstrates traits indicating a hard worker that will succeed in any setting. A very effective collaborator that works well with others. Completed final year of Undergraduate program as a Sigma Beta Delta International Honors Society member, Student Ambassador, and Valedictorian candidate.Customer ServiceEditing & ProofreadingNarrationTypingMicrosoft Office Want to browse more freelancers?
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