Hire the best Customer Service Representatives in San Francisco, CA
Check out Customer Service Representatives in San Francisco, CA with the skills you need for your next job.
- $28 hourly
- 5.0/5
- (15 jobs)
4-year experience as a freelancer and a Marketing degree. Knowledge and experience in digital content and involvement in other branches of marketing such as eCommerce and digital marketing. I have also been part of translation projects; I am a native English and Spanish speaker. I am an easy-to-work-with, outgoing person and I have always had the ability to be a persuasive sales representative. Customer service has also been present in my past work history, so I know how to speak to different clients depending on the situation and deal with problem-solving.
Customer Service
General TranscriptionEssay WritingSales & Marketing CollateralCommunity EngagementWeb DevelopmentCSSMarketingCustomer ExperienceGoogle AdsGoogle AnalyticsHTMLDigital MarketingEmail CommunicationProofreadingTranslationSubtitles - $30 hourly
- 4.7/5
- (10 jobs)
As a seasoned BPO Professional for more than 18 years, I have been an efficient and confident Customer Service Support, Team Lead and Quality Specialist with demonstrated experience working in the telecom. software, sales, corporate health and food. I have gained vast knowledge and skills in Customer Support and Administrative Support. My work experiences has equipped me to be a leader, a follower and an effective communicator with a keen ability to listen and react to diverse customers. I thrive on challenges and am capable of responding to your needs as they change. I thrive on interacting with people and can build strong relationships in the workplace where I can give and receive guidance from other successful members Please see projects and portfolios handled outside Upwork: • T-Mobile USA – Customer Service and Quality Assurance for Telecommunications • T-Mobile USA - Team Lead - Financial and Collections Inbound • AT&T SE and DirecTV - Inbound Customer Service and Sales, Subject Matter Expert • Satoyu Trading Singapore - Sales, Trading and Merchandising - Field and Clerical • Microsoft – Customer Service and Quality Specialist -Technical Support Inbound and Chat •Fitness Passport Australia- Customer Service Account Management - Corporate Health Service
Customer Service
Google CalendarBPO Call CenterCustomer SupportAdministrative SupportOnline Chat SupportEmail SupportTechnical SupportMultitaskingPhone SupportDebt CollectionQuality AssuranceTime Management - $30 hourly
- 5.0/5
- (15 jobs)
Native Spanish speaker that has lived in continental United States for over a decade now. I have experience translating between English and Spanish, which include : translating medical documents, technical documents, websites, educational brochures, and social media posts, among others.
Customer Service
EnglishTranslationCastilian SpanishEnglish to Spanish TranslationSpanish to English TranslationData EntryGISReal Estate - $40 hourly
- 5.0/5
- (12 jobs)
Results-driven Virtual Assistant and Operational Business Manager with a comprehensive background in providing administrative support and managing key operational functions. Adept at overseeing day-to-day business operations, streamlining processes, and implementing strategies to enhance organizational efficiency. Proven ability to handle diverse tasks, including administrative duties, project management, and operational oversight. Possessing excellent communication and leadership skills, I am committed to optimizing business processes and contributing to the success of dynamic teams. Key Skills: - Operational Management: Proven expertise in overseeing and optimizing business operations to drive efficiency. Skilled in identifying process gaps, implementing improvements, and ensuring seamless day-to-day operations. - Administrative Support: Extensive experience in providing comprehensive administrative assistance, including calendar management, email correspondence, and document organization. Proficient in managing executive tasks to facilitate smooth business operations. - Project Management: Strong project management skills with a track record of successfully coordinating and executing projects. Capable of handling multiple tasks simultaneously and ensuring projects are completed on time and within budget. - Strategic Planning: Proficient in contributing to strategic planning initiatives, including goal setting, resource allocation, and performance analysis. Skilled in aligning operational activities with broader business objectives. - Communication and Leadership: Excellent communication skills, both written and verbal, coupled with effective leadership abilities. Experienced in fostering collaboration among team members and promoting a positive and productive work environment. - Problem-Solving: Resourceful problem solver with the ability to analyze complex issues and develop practical solutions. Proactive in addressing challenges and implementing process improvements. Example of Services: - Email & Calendar management - Employee management & support - Organize files via Dropbox, Google Cloud, or preferred platform - Data Reporting - Project research, coordination, and management - CRM management (i.e. HubSpot, Insightly, Dubsado, Tutorbird) - Customer service management - Instagram and Facebook Social Media Support - Graphic Design - PowerPoint, Word, Ecel - GSuite - Website website management and support
Customer Service
PresentationsEmail CommunicationInvoicingCustomer Relationship ManagementTravel PlanningMeeting AgendasPresentation DesignSchedulingBudget ProposalProject ManagementMeeting Notes - $34 hourly
- 5.0/5
- (2 jobs)
💻Tech Stack •AI tools - Gemini Bard, Bing Co-Pilot, Phind ChatGPT-4 •Loom, Zoom, Around, Discord, Slack •Google Workspace, Microsoft Office 365 •Moodle, DocuSign, SignNow, Last Pass, OneNote, Canva, Dropbox, Envoy, LG Pass •PhantomBuster, Airtable, Notion, Trello, Freshworks CRM, Qwilr •Sage, QuickBooks, ADP, PeopleSoft, Ellucian Banner ERP, Aeries, SEIS, Tyler Munis 📚Soft Skills Communication ✨ Organized✨ Time Management✨ Adaptability✨ Problem-Solver ✨ Empathizer ✨ Critical Thinker✨Creative ✨Collaborator ✨ Client Focused✨ Negotiation Skills ✨ Sourcing My work approach showcases my ability to operate with an entrepreneurial mindset. Smooth in bringing the teams, processes, resources and business goals in alignment. Relationship builder, cross functional collaborator and effective communicator. Always working toward the end goal of the stakeholders to meet project timelines and deliverables within budget. 📌Proven ability to manage competing priorities in a busy environment. 📌Proficient in using AI tools (i.e. ChatGPT, Bard) for customer interactions, and business process optimization 📌Possess tech savviness, known as being organized while excelling at multitasking. 📌Collaborative communicator, quick learner on new platforms, stickler for details. 📌Proficient in ghostwriting, crafting content in various styles and tones. 📌Proficient in designing engaging slide decks/powerpoint presentations. 📌Competent in creating visual elements using Canva for presentations and marketing materials. 📌Experienced in event management, coordinating logistics and ensuring smooth execution. 📌Effective organizer, adept at structuring tasks and information logically. 📌Skilled in scheduling and calendaring, managing appointments and events efficiently. 📌Ability to download a password keeper for shared account information. 📌Capable of inbox management, maintaining organized and efficient communication.
Customer Service
Business DevelopmentAdministrative SupportRelationship ManagementEmail & NewsletterContent WritingCalendar ManagementEmail SupportZoom Video ConferencingEmail TemplateTechnical WritingCRM SoftwareGhostwritingCanvaMicrosoft PowerPoint - $33 hourly
- 5.0/5
- (9 jobs)
I am a veteran Executive and Personal Assistant who has supported high achievers in Government, Medicine, Business, Law, Nonprofits, Arts & Entertainment, and Technology while making significant impressions in Publishing. I have carved a highly specialized niche parachuting into organizations during difficult transitions and supporting leadership at the highest levels. I have gained a lot of experience across many different sectors and among diverse groups of people due to a combination of personal attributes and skills: excellent organizational and time management abilities, the ability to communicate effectively, and being curious enough, by nature, to keep learning, growing, and getting better. CEOs and senior leadership of today need higher caliber assistants who really know them and the mission of their organization and/or groups in order to strategically manage their calendar, and expenses, and to communicate on their behalf. I take great pride in putting the "executive" in Executive Assistance! Writing/Publishing As an undergraduate, I completed a two-year internship in medical science writing and editing at the Enders Research Division of Children’s Hospital (Boston), an affiliate of Harvard Medical School, and got my first taste of publicity and my first byline! This experience has served me in all facets of my work history and in launching my consultancy, Eleventh Hour Publishing. From a Pulitzer Prize-winning journalist and Harvard professor to those who struggle with literacy (but find themselves in the spotlight), I have over 15 years of experience in editing (substantive and copyediting) manuscripts, managing and promoting book events, and providing niche support for authors.
Customer Service
Administrative SupportWritingCopywritingTravel PlanningOnline ResearchContent CreationContent EditingRecruitingEditing & ProofreadingEnglishTravelGrammar & Syntax ReviewExecutive SupportStaffing Needs - $40 hourly
- 5.0/5
- (3 jobs)
I'm a jack of all trades and a fast learner with excellent written and verbal communication skills. I have experience in several fields, with a focus on mental health. --Will take ownership over projects from start to finish --Frequent and clear communication is important to me!
Customer Service
Mental HealthTeachingGrant WritingDocumentationDocument ReviewWritingPhone CommunicationTechnical SupportInformation AnalysisData Analysis - $30 hourly
- 5.0/5
- (4 jobs)
You are probably reading this page because you are having issues with Facebook Ads or you want to increase traffic to your website. The mistake that most business owners make is that they are not using the full capabilities of Facebook ads to target the right demographic and their ad isn’t driving the customer to action. Or you find the whole tool so confusing you don’t even know where to start. I help business owners increase their sales by putting irresistible offers in front of the right audience. This approach is custom to your business and products. I will develop a unique Facebook ads strategy that will work for YOU. Do you have a long-term need or do you want to start with a short-term project to see the results? Either way, send me a proposal and we'll get started.
Customer Service
Content WritingBlog WritingMarketingCreative WritingSocial Media ManagementFacebookSocial Media MarketingInstagram - $100 hourly
- 0.0/5
- (0 jobs)
I am a Growth, RevOps and GTM specialist with experience in building lead gen and CRM strategies, implementing sales and marketing ops tools, and managing databases from scratch. I have worked in various environments from early-stage startups to billion-dollar revenue companies. Willing to scale your Demand Generation? Setting up your sales and marketing tech stack? Let's get in touch! > Ran lead generation automated campaigns for 30+ companies generating hundreds of meetings > Experience in handling CRM SaaS tools (Salesforce, Hubspot) and a variety of email providers > Strong experience with lead gen tools suite (LinkedIn Sales Navigator, Apollo, Clay, Lemlist...) and exploiting the power of AI to reduce cost and time of running campaigns > 360° project management trained both for multinational and cross-functional teams with a background in product ownership.
Customer Service
Community StrategySearch Engine OptimizationCustomer Relationship ManagementDigital MarketingInternational DevelopmentDatabaseBusiness DevelopmentSalesforceEntrepreneurshipProduct ManagementMarketing AutomationMarketing Automation StrategyHubSpot - $20 hourly
- 5.0/5
- (2 jobs)
I am a dedicated and detail-oriented remote freelancer with experience in product testing, beta testing, and data entry. As a current university student studying Business Administration, I have developed skills that translate well to contract work including time management, meticulous attention to detail, and the ability to provide thorough and thoughtful feedback. My past product testing roles have enabled me to efficiently discover issues, clearly communicate findings, and propose practical suggestions for improvements. Through beta testing, I have helped refine software, websites, and apps prior to public release by identifying bugs, unexpected behaviors, and areas for optimization. My data entry work has demonstrated my accuracy, speed, and commitment to quality control. Based in San Francisco, I have a proven track record of completing remote contract roles on schedule and to the high standards of clients. Technology savvy and a fast learner, I embrace new systems and software without difficulty. I excel at identifying gaps, faults, or deficiencies and proposing practical, constructive recommendations backed by evidence and examples. My education, work ethic, and demonstrated abilities make me an ideal remote contract candidate for your rigorous testing, data entry, or related roles.
Customer Service
Smart Home FrameworkContent EditingQuality AssuranceCommunication SkillsMicrosoft OfficeContent WritingProduct DevelopmentData AnalysisBeta TestingProduct TestingData EntryMultitaskingTime ManagementComputer Skills - $40 hourly
- 5.0/5
- (1 job)
Full-cycle recruiter with 5 years of experience hiring the best talent across Product, Design, Technical, Marketing, Creative and Sales departments.
Customer Service
Copy EditingResume WritingProject ManagementGreenhouse SoftwareLeverSourcingCandidate RecommendationCandidate InterviewingResume ScreeningCandidate ManagementCandidate EvaluationCandidate SourcingRecruiting - $25 hourly
- 4.8/5
- (9 jobs)
Highly motivated and formally trained professional with demonstrated ability to exceed goals. I have developed and executed strategies that I believe will bring value to the Company. I handled various responsibilities in my previous marketing & sales management position and quickly established talents in prioritizing tasks, meeting deadlines and finding solutions to eliminate obstacles. My career has enabled me to develop and establish skills in such key areas: Social media marketing Social media Ads Google & Pinterest Ads PR services Maintaining appointment schedules and calendars Planning and scheduling meetings, conferences, and travel Maximizing the executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls on their behalf Managing multiple email inboxes for executives Managing expenses Providing customer/supplier support Other executive admin responsibilities as needed Website Developer I am grateful for the opportunities afforded me in my prior position, and I'm ready to put those skills to use for your company. I am looking forward to new challenges, collaborating with a fresh team of talented professionals.
Customer Service
Administrative SupportVirtual AssistanceSocial Media MarketingSalesforce CRMData AnalysisBusiness DevelopmentHootSuiteGoogle DocsSales ManagementSalesforceBranding & MarketingBrandingData EntryWeb Development - $22 hourly
- 5.0/5
- (1 job)
I am an up and coming stylist looking to broaden my portfolio and help people with styling for events, dinners, parties etc. I am also looking to help people find their personal style, closet organize, or personal shopping! I worked as a visual merchandiser styling mannequins for 3 years, and have plenty of experience and knowledge in the fashion industry. My linkedin has my portfolio with some of my work.
Customer Service
Fashion & ApparelRetailQuality ControlSocial Media ContentPersonal StylingRetail MerchandisingVisual MerchandisingFashion & Beauty - $10 hourly
- 5.0/5
- (2 jobs)
Let’s partner so we can take some things off your plate! Services Available: - Recruitment/Hiring - Candidate Screening & Interviewing - Calendar Management - Data Entry - Email Management - Resume Review & LinkedIn Profile Optimization - Property Management & Rental Property Support - Customer Support - Receptionist Support Hello Hello! I'm a skilled virtual assistant based in beautiful San Francisco. With 9 years of experience in providing high-touch customer service, administrative and operational support, I’m dedicated to partnering with you to maximize productivity and achieve your goals. As a tech-savvy professional who has worked in and out of the tech industry, property management, and travel, I am well-versed in utilizing a variety of digital tools and platforms that are integral to today's fast-paced and innovative environment. Whether it's managing calendars, coordinating meetings, handling email correspondence, or screening candidates, I excel at seamlessly organizing schedules and ensuring efficient communication, transparency, and organization. Living in the heart of Silicon Valley, I am immersed in the tech culture, staying up to date with the latest industry trends and tools. I pride myself on being a proactive problem solver, always striving to streamline processes and improve efficiency. I understand that everyone's needs and goals are unique, and I take the time to understand my clients' needs and objectives. With excellent attention to detail and strong communication skills, I ensure that projects are completed to the highest standards, consistently meeting deadlines and exceeding expectations. I want to partner with you to ensure your goals are met with the highest degree of excellence. If you're seeking a reliable and versatile virtual assistant, I'm here to help! Let's team up to drive your goals to completion
Customer Service
Virtual AssistanceData EntryReceptionist SkillsCalendar ManagementResume ScreeningGeneral TranscriptionRecruitingResume WritingProperty ManagementSchedulingMicrosoft OfficeFiling - $65 hourly
- 0.0/5
- (0 jobs)
.I’m a developer with experience in building websites for small and medium sized businesses. Whether you’re trying to win work, list your services or even create a whole online store – I can help!
Customer Service
- $10 hourly
- 5.0/5
- (8 jobs)
Current college student looking for a part-time job. A committed and hardworking person with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Additionally, has experience in areas such as childcare and cleaning. Authorized to work in the US for any employer Assessments Food service fit: Crew member - Proficient August 2020 Measures the traits that are important for successful food service crew members Full results: Proficient Customer service - Proficient September 2019 Identifying and resolving common customer issues. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Customer Service
ServerMicrosoft ExcelResolves Conflict - $25 hourly
- 5.0/5
- (1 job)
Freelance Writer with graduate level education in the fields of social and health psychology, counseling, organizational development and leadership, business grants, and business administration.
Customer Service
Phone CommunicationPresentation SlideData AnalysisWriting - $70 hourly
- 0.0/5
- (0 jobs)
I’m a classical musician and producer who has experience in leadership roles, creative thinking and outside the box solutions. Whether you need a musician, social media planner, jobs that involve speaking Spanish and English, and any people involvement job, I can help
Customer Service
Creative StrategyEnglishSpanishLeadership SkillsTutoringSocial Media ContentWebsite ContentProblem Resolution - $25 hourly
- 5.0/5
- (1 job)
Hi there! I’m Kat, a versatile writer with a knack for creating engaging and expressive content. My writing style is informal, conversational, and deeply expressive, perfect for those looking for a genuine and relatable voice. Whether it’s crafting compelling blog posts, heartfelt poetry, or dynamic articles, I bring a unique perspective and a touch of creativity to every project. I’ve written on a variety of topics, but my strengths lie in exploring themes of mental health, personal growth, and the arts. My experience as a songwriter and abstract artist enriches my writing with vivid imagery and emotional depth, making my content resonate with readers. What I Offer: • Blog Posts & Articles • Poetry & Creative Writing • Content Creation • Copywriting • Editing & Proofreading • Graphic Design Let’s collaborate and bring your ideas to life with words that captivate and inspire!
Customer Service
CanvaWriting CritiqueProofreadingWritingPhone CommunicationPhotography - $100 hourly
- 0.0/5
- (0 jobs)
With over a decade in customer success (at companies like LinkedIn, Salesforce, and Gainsight), I now partner with clients to help drive customer success strategies across industries and across customer type. I specialize in optimizing customer outcomes, experience, and growth strategies. -CUSTOMER RETENTION: I can help you define your customer retention strategies and increase your customer retention/decrease churn. I do this through a proven methodology that I'm happy to share more with you on a call. -CUSTOMER EXPANSION: I can help you find areas of opportunity within your customer base to help grow your customers. -NPS: I can help build and deploy NPS surveys to ascertain customer sentiment quickly. -CUSTOMER JOURNEY MAPPING: I can help define the lifecycle of a customer at your company and help you understand which touchpoints we should act on. -CUSTOMER SEGMENTATION: I can help segment your customers (often a critical challenge!) based on region, logo, size, business unit, product, etc. The way we segment is dependent on your industry and customer base, and I can help you understand the best way to go. -CUSTOMER SYSTEMS/TOOLING IMPLEMENTATION: I can help you evaluate which tools you need for your customer success team and then do the implementation for you. Often, my implementation prices are far less expensive than most vendors, and I'll be happy to work with you to build a custom strategy! -HIRING PLANS/ORG STRATEGY: I can help you understand how to structure your customer success organization (where should you start? CSMs? Support? Services? When do you hire in Ops?) and build the hiring profiles for your net new hires. I can even participate in interview cycles if you'd find that helpful. -PROCESS DEFINITION AND BUILDOUT: I can help define key processes you'll need (executive alignment, risk management, cadence calls, business reviews, etc) and build them. -ENABLEMENT: I can do enablement trainings for your individual contributors and management team to understand how they should be focusing, impart best practices, and take feedback that we should be aware of as a company. I can also do trainings for your customer base on product roadmaps and other relevant company updates that your customer base should be aware of. -CHANGE MANAGEMENT: I can work with your company to drive change management both internally and across your customer base (one of the most effective ways of driving increased customer retention). And everything else related to customer success. If you have a project, please let me know and I'd be happy to offer a free consultation to see if we're a fit!
Customer Service
Customer Lifecycle MessagingCustomer Retention StrategyCustomer SegmentationCustomer SatisfactionCustomer RetentionCustomer OnboardingCustomer PortalCustomer Experience Management SoftwareCustomer ExperienceCustomer EngagementCustomer CareCustomer AnalysisCustomer Acquisition StrategyCommunity Management - $50 hourly
- 0.0/5
- (0 jobs)
Hi there! I’m a creative and resourceful professional with extensive experience in customer service, having worked as a restaurant server, bartender, and manager. Throughout my career, I’ve honed my skills in delivering exceptional service, managing customer relationships, and creating memorable experiences for guests. I thrive in fast-paced environments and always bring a friendly attitude to the table. I'm here to offer a wide range of services, whether you're planning your next event, managing a project, or need assistance with anything else. Let's collaborate to deliver exceptional service and creative solutions tailored to your needs!
Customer Service
Leadership SkillsSocial Media Content CreationEvent PlanningManagement SkillsPhone Communication - $45 hourly
- 0.0/5
- (0 jobs)
A dedicated individual who is Customer - service oriented with an eye for detail and friendly, personable team player that is able to multi task a variety of assignments. Looking to have a career with a company that promotes advancement and success.
Customer Service
Phone Communication - $50 hourly
- 0.0/5
- (0 jobs)
Brenda Rivera-Billings serves as the Executive Director and Principal Health Education Practitioner for ÖKOLOGIE.ORG is a San Francisco-based hybrid social enterprise that combines the benefits of a charitable-nonprofit 501(c)(3), with the social change aspect of a low-profit public benefit L3C. Our social and charitable mission is to democratize public health education while empowering those in underprivileged communities to overcome the debilitating health effects often associated with ageism, environmental racism, and discrimination based on sexual orientation. Prior to founding ÖKOLOGIE, Brenda was a co-founder, Chief Marketing Officer and content editor for DZineMedia, LLC., an entertainment and original content management company located in Silicon Valley. As principal, she also oversaw day to day management, marketing, and content procurement efforts for Erotique!, a literary webzine and pioneering female-centric, online
Customer Service
Phone Communication - $175 hourly
- 5.0/5
- (1 job)
Commercial Hair Stylist and Makeup Artist. Specializing in all forms of Media such as: Video, TV/Film, Commercial, High Profile C- Suite Executives, Corporate Headshots, Speakers, Authors, Bridal, Photography Special Events and more. Licensed California Cosmetologist. Professional Hair and Makeup Artist for over 20 years.
Customer Service
- $15 hourly
- 5.0/5
- (23 jobs)
Customer Service to enhance your business and Reputation Your Company hard-earned Reputation as a trustworthy product or service provider could be instantly tarnished in the eyes of your clients when your customers are tested poorly or in differently. My 15 plus years of working as an Customer Service Representative. Skilled in Cashiering, Valeting, Mail and File Clerk, and Reservation Clerk. Also Learned Spanish in High School and College. Let's Talk to further discuss your needs and the needs of your Customers.
Customer Service
Phone CommunicationFilingGardeningData EntryCentral Reservation SystemsCustomer SupportSpanish English AccentEmail CommunicationProofreadingCash Flow Software - $25 hourly
- 5.0/5
- (2 jobs)
Motivated with experience in data entry, resume building, customer service, contract creating and as a researcher . Independent enthusiastic worker with an emphasis on customer service and background in office administration and management. Skills: Salesforce, Microsoft 365, Adobe Illustrator, Photoshop, In design, Microsoft Word, Excel, PowerPoint, QuickBooks, Goggle Suites, PC, Mac, social media (Facebook, Twitter, Instagram, Tumbler, WordPress)
Customer Service
Salesforce LightningFile ManagementSalesforce CRMOffice AdministrationEvent PlanningTypingData EntryMicrosoft ExcelAccuracy Verification - $30 hourly
- 5.0/5
- (2 jobs)
I'm a recent grad with extensive knowledge in sustainable food systems, healthy soil and regenerative farming. I have experience with research, writing and editing, as well as passions for art, music, journalism and photography. Open to all types of work, let's chat!
Customer Service
Project ManagementCreative WritingBlog ContentAcademic WritingSocial Media ContentEditing & ProofreadingAdobe PhotoshopPhotographyMusicWritingInterpersonal Skills Want to browse more freelancers?
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