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Hire the best Customer Service Representatives in Montevideo, UY

Check out Customer Service Representatives in Montevideo, UY with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (13 jobs)
    I live in Uruguay, South America but I grew up in Sweden. I speak spanish, english and swedish and have customer support experience in all three languages both by e-mail and phone. At this moment I am looking for a change in my career towards becoming a Virtual Assistant. I have the skills needed and some experience since I acted as supervisor several times in my previous job performing several administrative tasks such as calendar and mail management. I am organized, proactive and resourceful and always willing to learn. I know I can be a value asset for your company and help you in your daily tasks.
    Featured Skill Customer Service
    Administrative Support
    Google Sheets
    Amadeus CRS
    Sabre
    Travel Planning
    Email Communication
    Scheduling
    Salesforce
    Microsoft Outlook
    Phone Communication
    Microsoft Teams
    Google Calendar
    Microsoft Excel
  • $7 hourly
    • 5.0/5
    • (8 jobs)
    Hello, everyone! I am Lara, I am your next Virtual Assistant for your short-term rental business. I'm an experienced in Property Management. I am the right choice if you work in the short term rental market because I speak fluently English, French and Spanish. I offer seamless communication with clients, guests, and stakeholders. My multilingual abilities ensure clear, effective communication, increasing customer satisfaction. With more than 12 years as an Airbnb host, I understand the unique needs of the short rental industry. I can help your business grow with -Maintenance & housekeeping management -Reservation systems -Guest Relations: deliver memorable guest experiences and handle urgent inquiries -Problem Resolution: swiftly address issues to maintain guest satisfaction -Listing optimization I look forward to working together to elevate your short-term rental endeavors. Thank you for your time and consideration.
    Featured Skill Customer Service
    Content Calendar
    G-Cloud
    Calendar Management
    Event Planning
    Price & Quote Negotiation
    Budget
    Central Reservation Systems
    Email Communication
    Phone Communication
    Property Management
    Photo Editing
    Business Management
    Management Skills
    Canva
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    I am an accomplished Customer Care Service and marketing assistant, fluent in German, English and Spanish; with over 15 years of experience across various european industries, including cosmetics, solar panels and sound system manufacturers. Throughout my career, I have excelled in multiple areas, including Markeitng, Quality Assurance, Translation Tasks and Team Supervision. I know the importance of building and maintaining strong client relationships, providing effective solutions that ensure their satisfaction. I am proud to be a certified lactation consultant, reflecting my passion for providing care and support to those in need.
    Featured Skill Customer Service
    Translation
    Customer Satisfaction
    Customer Support
    Quality Assurance
    German
    Email Support
    Call Center Management
    Spanish
    English
    Customer Feedback Documentation
  • $11 hourly
    • 5.0/5
    • (12 jobs)
    I am a creative, analytical, proactive, empathetic, with good communications skills person, with a great adaptability to change and ability to work as a team. My professional goal is to expand my knowledge and develop in a company where innovation, teamwork and constant personal and professional growth are promoted.
    Featured Skill Customer Service
    Emotional Tone
    Translation
    Communication Skills
    Customer Support
    Castilian Spanish
    Zendesk
    English
    Spanish
    Swedish
  • $25 hourly
    • 5.0/5
    • (5 jobs)
    🌟 Home Health Scheduler. *** VESTA, HHA Exchange, WellSky and AxisCare experience 🌟 3 yr experience in the US Home Health Industry ✅Bilingual professional with expertise in home health scheduling, customer service, and technical support. Fluent in English, and native Spanish, ensuring effective communication with diverse clients (phone, chat, and email). I have interpreted roles as Virtual Assistant. I am very creative and attentive to detail, eager to continue learning.
    Featured Skill Customer Service
    VoIP
    Ticketing System
    Microsoft Excel
    Scheduling
    Translation
    Microsoft Office
    Phone Communication
    Spanish English Accent
    Email Communication
    Social Media Plugin
    Technical Support
    Sales
    Data Entry
    Central Reservation Systems
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    As a Data Processing Specialist, I excel at transforming data into actionable insights, leading to optimized workflows and improved outcomes. My passion for active listening allows me to deeply understand client needs and develop data-driven solutions that exceed expectations. I'm driven to leverage my expertise to lead data-centric projects that deliver tangible value and push the boundaries of innovation. I'm confident my skills and dedication will make me a valuable asset to your team, ready to tackle any data challenge you throw my way.
    Featured Skill Customer Service
    Data Processing
    Microsoft Excel PowerPivot
    Data Entry
    Excel Formula
    Microsoft Excel
    VLOOKUP
    Product Knowledge
    Customer Satisfaction
    Communication Etiquette
    Customer Support
    Email Support
    Order Tracking
    English
    Spanish
  • $16 hourly
    • 5.0/5
    • (3 jobs)
    ▪︎Throughout my work experiences I have focused my attention on matters of public relations,customer service, data accuracy, and office workspace management. ▪︎I have managed office inventories and supplier accounts in various business types. ▪︎I am fluent in English, both oral and written. ▪︎I am confident when interacting with people and competent at solving business challenges as they arise.
    Featured Skill Customer Service
    English
    Customer Support
    Administrative Support
    Spanish
    Data Entry
  • $5 hourly
    • 5.0/5
    • (12 jobs)
    Excel, Word, Google Docs and Google Sheets. Experience in typing transcription and English to Spanish translation. Customer service through calls, chats, emails and social networks. Voice recording. Proofreading. Spanish as a first language.
    Featured Skill Customer Service
    Customer Support
    Virtual Assistance
    Google Sheets
    Email Support
    English to Spanish Translation
    Proofreading
    Castilian Spanish
    Spanish
    Accuracy Verification
    Microsoft Excel
    Google Docs
    Microsoft Word
    General Transcription
    Data Entry
  • $13 hourly
    • 5.0/5
    • (2 jobs)
    * Keen eye to spot talent * Prioritization, organization, and coordination skills * Attention to detail in research and fact-checking * Data accuracy in record keeping * Process flows creation * Proficient in MS Office Suite, Google Suite, Acuity, Asana, Zoom, Ring Central, Westlaw Form Builder, Textexpander, and Adobe Acrobat.
    Featured Skill Customer Service
    Real Estate
    Real Estate Transaction Standard
    Real Estate Listing
    Administrative Support
    File Documentation
    Data Entry
  • $50 hourly
    • 5.0/5
    • (2 jobs)
    As a Digital Marketing Consultant, I aim to help you establish a meaningful connection with your clients. I understand that clients may have preconceived notions about digital marketing, and hence, I challenge these notions by introducing my perspective instead. My value proposition is simple: I can help you enhance your digital presence and differentiate yourself in a crowded market. Whether you need an intelligent chatbot, a digital marketing strategy, or a user-centric website, I possess the skills and expertise to deliver results. I am committed to quality at every stage of the process, and I tailor my strategies to match the unique requirements of your business. I focus on luxury and comfort, ensuring that I create eye-catching posts and craft SEO-optimized content to enhance your Google visibility and drive high-value traffic to your website. Therefore, if you are searching for a digital marketing consultant to help you establish a meaningful connection with your clients, look no further. Let's collaborate and take your business to the next level! TESTIMONIALS AND REFERRALS: Gerardo Escudero Technical Product Support Specialist III On March 9, 2023, Gerardo managed María Noel directly.""Highly recommended"" Michael Diaz Inbound Commercial Air Manager at DHL Express On September 25, 2022, Michael collaborated with María Noel at different companies."I had the chance to work with María Noel at Carrasco Airport. She was always an exemplary employee and colleague, always ready to help others, and able to maintain composure in any situation." Irina Cardoso Mag. Finanzas | Public Accountant | Educator On September 20, 2022, Irina was MaríaNoel'ss instructor.""María Noel stood out for her continuous improvement, willingness to learn, and interpersonal relationships with peers and educators." Martín Westerfeld Master in Sustainable Air Transport Management (United Nations - ITAérea) - Ticket Sales Agent at American Airlines - University Technician in Business Administration (FCEA/Udelar) On September 17, 2022, Martín reported directly to María Noel."María Noel was my supervisor at Carrasco Airport, specifically in the Preferential Services area. From day one, it was a pleasure working alongside her. She was always ready to teach and support us, motivating us. She is a great leader and an excellent colleague." ANA MARIA PIANA CIURLANTI Pharmaceutical Chemist at Standardization and Quality Control Committee On September 16, 2022, ANA MARIA collaborated with María Noel in the same team.""María Noel Fernández Raymondo performed very satisfactorily in customer service during the annual Cecc meetings." Fernanda Coutinho Medical Director - Medicinal Cannabis Program at Asociación Española Primera de Socorros Mutuos On September 16, 2022, Fernanda collaborated with María Noel at different companies."María Noel is exceptionally kind and dedicated, showing charisma in public relations, and has experience in various companies." Mikaela Mia Dragonetti Gómez Treasury Analyst On September 16, 2022, Mikaela Mia reported directly to María Noel."Maria Noel is very professional with great human warmth. She is organized, responsible, and a good leader"" Paula Serrón Specialist in HR, Recruitment, Staff Selection On September 16, 2022, Paula and María Noel were classmates.""María Noel is decisive, with the experience and training that make her a highly versatile professional capable of effectively carrying out various tasks. She has excellent interpersonal skills, is articulate, and warm." Ignacio Gazzano Supervisor of Passenger Experience at Carrasco Airport / Spanish as a Foreign Language (ELE) Instructor On September 16, 2022, Ignacio collaborated with María Noel in the same team."I had the pleasure of working with María Noel at Carrasco Airport. She trained me and introduced me to the airport world. When I was promoted to supervisor, I could rely on her when making operations and team management decisions. I highlight her fluent English and organizational skills, especially during month-end account closures, and especially her composure during any client incidents. Undoubtedly, María Noel is an outstanding professional." Andrea Defeo Graduate in Business Management - Advanced Student of Medical Cosmetology On September 16, 2022, Andrea and María Noel were classmates."María Noel is a responsible, dedicated, honest, and trustworthy professional. She's always willing to help and possesses commendable values. Her training and relentless desire to continue learning make her a valuable asset. I had the opportunity to study with her, and we worked on multiple projects together, including our final degree project. She a great teammate."
    Featured Skill Customer Service
    Chatbot Development
    Web Development
    Lead Generation
    Graphic Design
    Social Media Strategy
    Advertisement
    Administrative Support
    Supervision
    Content Creation
    Email Marketing
    Copywriting
    Social Media Management
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    👋 Greetings! If you are looking for versatile assistance, that offers you the solution to your problems from a professional with knowledge in different fields, I can help you. 🔸I am detail-oriented, proactive, and always committed to delivering quality results. My goal is to provide comprehensive solutions and help you achieve your goals. 🔸I am a Venezuelan ⚖️ lawyer ⚖️ with a solid background in technical and creative writing. My passion for writing has led me to specialize in writing blogs, articles, and web content of the highest quality. My goal is to communicate ideas in a clear, persuasive, and effective way, always adapting to the needs of each project. 🔸In addition to my skills as a copywriter, I also have extensive experience as a virtual assistant. I can keep agendas, manage emails, and provide exceptional customer service. I am very skilled in the use of software such as Team, Google Calendar, Slack, Asana, Google Meet, and Zoom which allows me to be efficient in organizing and tracking projects. 🔸I am also familiar with social media management, which allows me to help you increase your online presence and interact with your audience effectively. I can create content and posts that generate engagement and increase the visibility of your business. ⚠️If you are looking for excellence and positive results, 😏 don't hesitate to contact me! I'll be happy to help you with your projects. ⚠
    Featured Skill Customer Service
    Uruguayan Spanish Dialect
    Data Entry
    Email Communication
    Blog
    Spanish
    Proofreading
    Content Writing
    Creative Writing
    Writing
    Copywriting
    Scheduling
    Community Engagement
    Administrative Support
    Virtual Assistance
  • $6 hourly
    • 5.0/5
    • (1 job)
    Hi, I’m Paola Piani, a dedicated Virtual Assistant with a strong background in social media management, content creation, and customer support. With experience in photography, blogging, and video editing. I specialize in: ➡️ Social media management (content scheduling, engagement, and growth strategies) ➡️ Email handling & customer support ➡️ Data entry & research ➡️ Content creation (graphics, captions, blog posts) ➡️ Administrative support to keep your business organized I am proactive, highly organized, and committed to delivering quality work on time. Let’s connect and discuss how I can support your business needs!
    Featured Skill Customer Service
    Upwork
    Company Research
    Research Documentation
    Marketing Management
    Ecommerce
    Community Engagement
    Project Management
    Content Writing
    Email Campaign
    Customer Support
  • $800 hourly
    • 0.0/5
    • (0 jobs)
    El motivo del presente es postularme como candidata a ocupar puesto vacante que oportunamente permita desempeñar mis conocimientos y experiencia laboral. Poseo buena formación en el área Secretarial, así como en Logística y Comercio Exterior (Importación y Exportación). Tengo experiencia práctica de 15 años realizando tareas de gran responsabilidad en dichas áreas (que detallo en mi currículum adjunto), así como también en tareas secretariales, las cuales desempeñé con honestidad, iniciativa, dinamismo y responsabilidad. Estoy acostumbrada a tratar con clientes, proveedores, despachantes, agencias aéreas, marítimas y de seguros, profesionales, oficinas públicas y público en general, así como a trabajar en equipo por lo que creo seré útil en  la empresa donde colaboraré entusiastamente con mi trabajo. 
    Featured Skill Customer Service
    Phone Communication
  • $45 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I’m Camila, a skilled Community Manager with a passion for leveraging AI-driven tools like Jasper, ChatGPT, and MidJourney to create impactful content and manage dynamic online communities. I specialize in: Content Creation: I use Jasper AI to produce high-quality, SEO-optimized articles, blog posts, and social media content that resonate with audiences. Social Media Management: I craft engaging posts and strategies using the latest AI tools, ensuring your brand stays connected with its community and attracts the right followers. AI-Powered Copywriting: From catchy captions to persuasive ads and email campaigns, I harness ChatGPT to craft compelling and conversion-driven content. Visual Content Creation: With MidJourney, I generate unique and stunning visuals, from illustrations to graphics, that elevate your brand’s online presence. If you’re looking to enhance your online presence with innovative, AI-driven strategies, let’s connect! I’m here to help you build and maintain an active, engaged community around your brand.
    Featured Skill Customer Service
    Writing
    Phone Communication
    Community Management
    Technical Project Management
    ChatGPT
    Midjourney AI
    Jasper AI
  • $20 hourly
    • 5.0/5
    • (7 jobs)
    Welcome! My name is Rolando. I have had more than 14 years worth of experience working in every aspect of customer service. I speak both English and Spanish and have had work experience in both languages. During this time I have also performed a lot of administrative tasks such as English/Spanish translations and revisions, data processing, invoicing, training of new employees, social networking, online research and creating documentation as needed. Additionally, I've managed my own personal ecommerce for years and I'm very familiar with the workflow. Including uploading photos, creating descriptions, improving SEO, and customer interaction. Lastly, I've worked for years as a freelance Graphic Designer, Digital Artist and Video Editor for a variety of tasks such as photo manipulation, logo design, YouTube and social media content creation, and many more. Thanks in advance for taking me into consideration!
    Featured Skill Customer Service
    Content Creation
    Social Media Management
    Manage Ecommerce Site
    Ecommerce Support
    Customer Satisfaction
    Video Editing
    Administrative Support
    Virtual Assistance
    Adobe Premiere Pro
    Computer Skills
    Customer Support
    Microsoft Office
    Graphic Design
    Adobe Photoshop
  • $3 hourly
    • 5.0/5
    • (1 job)
    Cuento con más de 5 años de experiencia en atención al cliente y me caracterizo por ser una persona responsable, comprometida, capacidad de adaptación ya que aprendo rápido y con buena dinámica en trabajo en equipo
    Featured Skill Customer Service
    Sales & Inventory Entries
    Microsoft Office
    Complaint Management
  • $15 hourly
    • 0.0/5
    • (3 jobs)
    🚀 Automation Specialist | Software Developer | Workflow Architect 🚀 I specialize in transforming complex business processes into seamless, efficient workflows tailored to your unique needs. With +1 Years of hands-on experience leading automation projects for law firms and businesses, I create high-impact automation and software solutions that save time, cut costs, and boost productivity. Core Skills: 🌟 Custom Automation Solutions: Skilled in tools like n8n, Zapier, and Make.com to build workflows that are both scalable and tailored to each client’s needs. 🌟 Workflow Implementation: Experienced in setting up and optimizing work management solutions with Monday.com and HubSpot for streamlined project and client management. 🌟 API Integrations: Proficient in integrating multiple platforms, including HubSpot, AirTable, Google Workspace, Goto Connect, Aircall and Slack ensuring seamless, cross-platform automation. 🌟 AI Agents & Data Management: Developed AI-driven agents that enhance data management, elevate automation capabilities, and deliver efficient web scraping solutions. 🌟 Web Development: Built websites on Framer and worked with React and Tailwind to create responsive, scalable applications. Service Highlights: ✅ Workflow & Process Automation ✅ Migrate Make and Zapier automations to N8N ✅ Web/Data Scraping ✅ Custom AI Agents ✅ API Integrations ✅ Work Management Solutions ✅ Web Development (Landing Pages, Blogs, Dashboards) with Framer I am committed to delivering solutions that streamline operations and adapt to diverse business needs. Let's work together to elevate your business with efficient, cutting-edge automation. Connect and get started! 🚀
    Featured Skill Customer Service
    Business Development
    Cold Calling
    Web Design
    Communication Skills
    Sales & Marketing
    Brand Identity & Guidelines
    Virtual Assistance
    Sales Presentation
  • $8 hourly
    • 5.0/5
    • (1 job)
    Hello! I’m a Customer Support Specialist with over 12 years of experience dedicated to helping businesses build strong, positive relationships with their customers. Throughout my career, I have honed my skills in delivering exceptional customer experiences, resolving issues efficiently, and turning challenging situations into opportunities to win customer loyalty. I’m skilled in both written and verbal communication, and I excel in de-escalating issues, troubleshooting problems, and proactively finding ways to improve customer satisfaction. My experience spans multiple industries, where I have collaborated with cross-functional teams to enhance processes and ensure seamless customer interactions.
    Featured Skill Customer Service
    Data Entry
    General Transcription
    Virtual Assistance
  • $15 hourly
    • 5.0/5
    • (1 job)
    Hi, I’m Carolina Zotta, a Project Manager with 8+ years of experience helping businesses thrive through strategic project management, seamless e-commerce operations, and purpose-driven social impact initiatives. I also specialize in Virtual Assistance, offering comprehensive support to streamline your daily tasks and keep your business running smoothly. My expertise includes: - Project Management: Agile methodologies (Scrum, Lean) and tools like Trello, Asana. - E-commerce Management: Managing Shopify and Tienda Nube stores, driving online sales growth. - Digital Marketing: Creating marketing strategies for your project. - Virtual Assistance: Calendar management, email correspondence, data organization, travel arrangements, and efficient task coordination. - Social Impact: Leading initiatives that combine business success with meaningful change. Whether you need a proactive Virtual Assistant, a strategic Project Manager, or someone to optimize your digital presence, I’m here to help you achieve your goals with clarity and efficiency. I am: - Organized and detail-oriented: I excel in managing schedules, handling correspondence, and ensuring no detail is overlooked. - Effective communicator: I simplify complex ideas and ensure smooth collaboration with your team. - Multitasker: I thrive on managing diverse responsibilities while maintaining high-quality results. Let’s collaborate =) !!
    Featured Skill Customer Service
    Customer Support
    Digital Project Management
    Project Management
    Online Store Customization
    Sales & Marketing
    Digital Marketing
    Marketing
    Receptionist Skills
    Education
    Virtual Assistance
  • $7 hourly
    • 4.0/5
    • (1 job)
    [ENG] I strive to contribute to a smooth and pleasant working environment by maintaining an excellent attitude towards clients and co-workers. Skilled in administrative work and the use of business tools. Fluent in English and native Spanish speaker. Always willing to learn in order to grow within the organization. Currently studying Business Management. *MS Office (Excel, Word, Power Point) *Photoshop *Social media management (content creation, post and messaging) *Ability to work under pressure and in fast-paced/ dynamic environments *Excellent verbal and written communication skills *Multitask, prioritize, and meet deadlines *Attention to detail, strong analytical skills and thinking outside the box to provide integral solutions to internal and external clients *Ease for administrative tasks like stock control, invoice ingress and data organization *Initiative to maintain accurate and up-to-date records from customers and employees using the provided tools
    Featured Skill Customer Service
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    ¡Hola! Soy Carolina, una secretaria administrativa con 28 años de experiencia brindando apoyo administrativo de alta calidad. A lo largo de mi carrera, he perfeccionado mis habilidades en la gestión de operaciones de oficina. Por qué elegirme? Con casi tres décadas de experiencia, aporto una vasta cantidad de conocimientos y un historial probado de fiabilidad, eficiencia y excelencia en el apoyo administrativo. Mi compromiso con la entrega de trabajo de alta calidad y mi enfoque proactivo para resolver problemas me convierten en la candidata ideal para tus necesidades administrativas. Espero tener la oportunidad de apoyar a tu negocio y contribuir a tu éxito. ¡Conectemos y discutamos cómo puedo asistirte con tus tareas administrativas!
    Featured Skill Customer Service
    Social Media Replies
    Uruguayan Spanish Dialect
    Organizer
    Administrative Support
    Receptionist Skills
    Personnel Selection
    Computer Skills
    File Management
    Virtual Assistance
    Office Administration
    Communications
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    I am a seasoned Customer Experience Agent with a proven track record of delivering high-quality services in dynamic and challenging environments. I excel in building strong relationships with customers by thoroughly analyzing their needs and swiftly resolving any concerns or complaints. My skill set includes outstanding communication and problem-solving abilities. My specialization lies in ensuring top-notch quality, enhancing operational speed, and optimizing processes to achieve optimal efficiency. I am articulate, energetic, and results-oriented, driven by an exemplary passion for developing meaningful relationships, cultivating strategic partnerships, and contributing to the growth of businesses. With a keen focus on customer satisfaction and a commitment to continuous improvement, I bring a wealth of experience that aligns seamlessly with the demands of the ever-evolving customer service landscape. My dedication to excellence and proactive approach
    Featured Skill Customer Service
    Administrative Support
    Technical Support
    Virtual Assistance
    Multitasking
    Sales
    Quality Assurance
    Customer Satisfaction
    Time Management
    Problem Solving
  • $8 hourly
    • 0.0/5
    • (1 job)
    I am an English teacher with experience in course design, writing, proofreading and translating documents. I also have experience in IT support, customer service and coordinating work teams.
    Featured Skill Customer Service
    Resolves Conflict
    Virtual Desktop Infrastructure
    Citrix
    Teaching
    Writing
    US English Dialect
    Microsoft Windows
    Office 365
    Google APIs
    ServiceNow
    Information Technology
    Translation
    Proofreading
    English
  • $9 hourly
    • 5.0/5
    • (2 jobs)
    I'm a customer service representative with over two years experience at household brands in the U.S. market. * I average above 95% customer satisfaction * I provide exceptional service across phone, chat, and email * I'm fluent in English and Spanish
    Featured Skill Customer Service
    Helpdesk
    Virtual Assistance
    Tech & IT
    Technical Support
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    As a skilled Network Technician and Linux Administrator, I have extensive experience managing and optimizing network infrastructures and Linux-based systems. My expertise spans across configuring, troubleshooting, and maintaining various network devices and services, ensuring seamless communication and security within the network. I am proficient in system administration tasks, including installing, configuring, and maintaining Linux servers, as well as ensuring high availability and performance. Additionally, I am well-versed in handling network protocols, firewalls, and security measures to protect critical data. Fluent in both English and Spanish, I effectively collaborate with diverse teams, providing support and training in both languages to enhance productivity and resolve technical issues efficiently.
    Featured Skill Customer Service
    English
    ServiceNow
    Linux System Administration
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Apasionada por la tecnología y el servicio al cliente, con habilidades sólidas en el manejo de computadoras y herramientas digitales. Me destaco por mi capacidad de adaptación y aprendizaje rápido, lo que me permite desenvolverme con facilidad en entornos remotos.
    Featured Skill Customer Service
    PDF Conversion
    D Language
  • $12 hourly
    • 0.0/5
    • (5 jobs)
    I have a strong background in business operations, tech support, quality assurance, and medical administration. My experience spans multiple industries, allowing me to bring a strategic, customer-focused approach to every project. With a business background and ongoing medical studies, I have developed a deep understanding of operations, customer experience, and process optimization. At Amazon, I worked as a Tech Support Representative, troubleshooting technical issues before being promoted to Quality Analyst, where I ensured top-tier customer experiences through performance analysis and quality control. Beyond tech, I have managed business and medical administration, overseeing patient scheduling, billing, and customer support to optimize clinic operations. Additionally, I spent six months in Germany, where I developed strong cross-cultural communication skills while caring for children and teaching them English. I also have experience in digital creation and design, applying my analytical skills to creative problem-solving: Town of Ember – Developed a game using G Develop, designing maps in Tiled and Adobe Photoshop, and handling game mechanics and level design from the ground up. 3D Cards with Depth – Designed animated 3D cards in Adobe After Effects and Photoshop, layering elements to create a sense of movement and dimension. Pixel Art Character Animations – Created five unique pixel art characters for a company, animating walking cycles in Adobe Photoshop and exporting them as GIFs. Fluent in English and Spanish, highly organized, and detail-oriented, I combine business insight, customer experience, and technical expertise to drive efficiency and deliver high-quality results in every project I take on.
    Featured Skill Customer Service
    Adobe After Effects
    Business
    PDF
    Adobe Photoshop
    Video Editing
    Sales & Inventory Entries
    Troubleshooting
    Multilingual Translation
    Patient Care
    CRM Software
    Data Entry
    Resolves Conflict
    Bilingual Education
    Technical Support
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