Hire the best Customer Service Representatives in Victoria

Check out Customer Service Representatives in Victoria with the skills you need for your next job.
  • $30 hourly
    Are you seeking a blend of creativity and efficiency for your brand's digital presence? Read on! 👋 I'm Georgia and I have over five years of freelancing experience as a Social Media Manager, with a focus on Organic Marketing. My strengths are deeply rooted in all aspects of Social Media Management—from crafting content to building meaningful relationships with online communities. Beyond SMM, I support businesses in amplifying their digital presence through various Marketing Administrative tasks. I have experience in curating email newsletters, managing/uploading website content, and Shopify marketing support. Such as writing engaging blogs, hyperlinking collections and product listings to enhance on-page SEO, and effectively managing Linkpop to increase web traffic. My aim is to offer a holistic approach to elevating your brand's digital presence. I am proficient with the following tools: - Google Workspace (G Suite) - Meta Business Suite, Buffer, Later - Monday, Trello, Asana - Mailchimp, Mailerlite - Shopify, WordPress, Squarespace - Canva, CapCut - ChatGPT-4, Anyword, AI Writer 2.0 - Ubersuggest, Answer The Public - Kajabi Let's discuss how we can collaborate to refine your digital strategy and make your brand shine online.
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    Email Marketing
    Community Management
    Facebook
    Administrative Support
    Social Media Management
    Social Media Account Setup
    Data Entry
    Instagram
    LinkedIn
    Canva
    Content Creation
    Content Management
    Content Strategy
  • $13 hourly
    I am calm and intelligent postgraduate aviator with well-honed communication skills and proven leadership ability. I am very familiar with data entry, Microsoft office including Word, Excel, PowerPoint. Also, I hold translation certificate in English, Traditional Chinese (Cantonese) and Simplified Chinese (Mandarin), I am natively speaking, writing and reading in all these language.
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    Content Writing
    Cantonese
    Geographic Infographic
    Car
    Physics
    Microsoft Office
    Physics Tutoring
    Aviation
    Teaching
    Mathematics
    Science
    Office Design
  • $30 hourly
    Are you looking for a translator who can translate your website that is targeted to an Australian audience? Or perhaps a writer, or someone with experience in training AI, with a positive, detail oriented and professional attitude that can meet strict deadlines? Do you need someone that is affordable, yet produces top quality work? Then look no further! What I can do for you: ● Translate your website, articles, apps etc to Australian English ● Create upbeat, engaging content for your audience ● Add value to content by utilising my strong research skills, and creating SEO-friendly descriptions and titles ● Deliver efficient work within the given deadline ● Be adaptable in my writing style and tone ● Work in close communication, ensuring I meet all expectations and requirements As someone who is hardworking, self-motivated, and extremely meticulous with my work, I pride myself in delivering exceptional results. I look forward to working with you!
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    Copywriting
    Content Writing
    General Transcription
    Australian English Accent
    Administrative Support
    Medical Transcription
    Translation
    Voice Recording
    Email Support
    Editing & Proofreading
    Australian English Dialect
    Blog Content
    Proofreading
  • $40 hourly
    Hello there! My name is Georgia and if you are looking for a high quality professional who will enthusiastically add value to your life and take a load off your shoulder, you have found the right person! I will do this by asking the right questions, thinking creatively and outside the box, and going above and beyond what is asked to exceed your expectations. Organisation is my forte! I quickly and independently familiarise myself with new tasks and work situations. Through my six years of experience working in various fields of education, I have demonstrated excellent communication skills, both over phone or video calls and via email. I am a native English speaker and I have excellent technical writing, proofreading, and editing skills as I pay attention to details fiercely. Most importantly I am a genuine people person and I am passionate about helping people and completing tasks and projects, thus I excellent at customer service. I am able to work unsupervised and will always follow through with tasks. I have experience working with a vast range of different programs. I learn new skills rapidly and take full advantage of all available resources, in fact it is something I thoroughly enjoy and am constantly working to update my skillset. I can help you with: - virtual assistance - customer service and advice via phone, email, chat - general administrative work - Facebook/Instagram/Pinterest management - email marketing and management - project management - order processing - writing invoices - troubleshooting technical issues - data entry/collection - transcription - proof reading and editing - scheduling and calendar management - travel planning - internet research - Dropbox/Google Drive organisation - preparing Powerpoint/Keynote presentations I am always contactable via email and I look forward to discussing how my skills and experience can make your life easier. I am here to help!
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    Asana
    Virtual Assistance
    Teaching English
    Social Media Management
    Organizer
    Google
    CRM Software
    Data Entry
    Email Communication
    Email Marketing
    Psychology
    Administrative Support
    Curriculum Development
    Editing & Proofreading
    Technical Writing
  • $65 hourly
    I am an experience general manager with strong operations and customer service experience in the mid-tier - luxury space. I enjoy interacting with people, customers, clients and thrive in fast-paced environments. I have experience managing change, as well as both small - large scale projects with multiple stakeholders.
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    Stakeholder Management
    Management Skills
    Sales Management
    Revenue Management
    Critical Thinking Skills
    Financial Management
    Business Operations
    Project Management
  • $50 hourly
    Look no further—you've found your expert. Highly experienced in website design, digital marketing, automation, and graphic design, I offer pure, straightforward solutions with no fluff. Trust in my ability to deliver effective and efficient results. Working together, you won’t regret choosing a professional dedicated to your success.
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    Web Accessibility
    Market Research
    Competitor Research
    Search Engine Optimization
    Ecommerce Website Development
    Ecommerce
    Advertisement
    Conversion Rate Optimization
    YouTube
    YouTube Automation
    Adobe Photoshop
    Graphic Design
    Shopify Website Design
    Website
  • $57 hourly
    Hey there! I'm Aleyna, a seasoned business and design expert with extensive knowledge and experience across multiple industries. Owning and successfully managing my own business, alongside running various other ventures, has provided me with a comprehensive understanding of what it takes to excel in diverse sectors. I treat my clients' businesses with the same care and dedication as my own, ensuring meticulous attention to detail and a commitment to excellence in every project. My diverse background and all encompassing business experience empowers me to offer unique insights and effective solutions tailored to your specific needs. I am passionate about delivering tangible results that elevate your businesses overall success and profitability.
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    Social Media Content
    Canva
    Content Strategy
    Graphic Design
    UGC
    Administrative Support
    Property Management
    Email & Newsletter
    AI Content Writing
    Virtual Assistance
    Social Media Management
    Social Media Content Creation
  • $55 hourly
    Hey there, I'm Jus, a Shopify expert who can help make your online store awesome! I've been working with online stores for 13 years, so I've seen all sorts of challenges – from clients who have lots of ideas to messy code that's hard to fix. You might be thinking, "Why should I choose Jus?" Well, here's the deal: I'm not just someone who watched a few videos and called myself an expert. I've actually worked for big companies like Jb-HiFi and FXD Workwear. I've met clients who think they know more about online shops than me (but they usually don't), and I've seen other developers who claim to be experts but struggle to write basic code without searching online. So, if you're tired of working with self-proclaimed "experts" who aren't really experts, talk to me – the real deal. I also offer Conversation Rate Optimisation Services to help improve your online store's sales and make sure more visitors become customers. By analysing your store's performance and making strategic changes, I can help you get the most out of your Shopify store and push your sales higher. I believe that a successful project makes both you and me happy, and I'll work hard to make that happen. If you want to chat about your Shopify project, click the "Hire now" or "Invite to Job" button. I'm always around to answer your questions, even if my badge says I'm not available at that moment! Let's work together to boost your online business!
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    Ecommerce Website Development
    Page Speed Optimization
    Shopify Templates
    HTML
    CSS 3
    Shopify
    HTML5
    CSS
  • $25 hourly
    I am a detail-oriented, responsible, and efficient customer service specialist and virtual assistant. Over the last 5 years I have worked in multiple domains. WHY CHOOSE ME? - Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. - I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner. - I’m efficient, honest, dedicated to my work, and always give more than 100% effort to make sure that the project become successful - I am quick to learn new systems, programs, and processes which means that I can work with minimal supervision Platforms and Skills: -Manage and help grow Discord Channels - Microsoft Office Word, Excel, and Spreadsheet - Asana, Trello, Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and descriptions, editing orders and refunds - Order Fulfillment in Shopify, DSERS, and Aliexpress, Lazada, Shopee I am also familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse, ✔️Streamline, ✔️Guesty and ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Your Porter, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Asana, ✔️Trello and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients. I am available for the short or long term and pride myself on delivering high-quality, fast and accurate services.
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    Email Etiquette
    Chat & Messaging Software
    Cold Calling
    Google Sheets
    Phone Communication
    Email Copywriting
    Ticketing System
    Customer Support
    Email Support
    Online Chat Support
    Phone Support
    Zendesk
  • $20 hourly
    As a seasoned entrepreneur and Etsy store owner, I bring a wealth of experience and expertise to the table. With a proven track record of running my own successful Etsy store, I understand the intricacies of the platform and the dynamics of the online marketplace. I have honed my skills in product selection, listing optimization, marketing strategies, and customer engagement. Now, I am passionate about sharing my knowledge and empowering fellow Etsy sellers to elevate their businesses. Whether you're just starting out or looking to enhance your existing shop, I offer tailored guidance and proven strategies to help you achieve your goals and thrive in the competitive world of Etsy. Let's collaborate and take your Etsy business to new heights.
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    Logo Design
    Photo Editing
    Adobe Photoshop
    Set Up Etsy Site
    Manage Etsy Site
    Etsy Listing
    Optimize Etsy Site
    Advertising Management
    SEO Keyword Research
    SEO Content
    Product Description
    Product Photography
  • $15 hourly
    I am a well-presented and well-spoken individual, with a professional manner and cheerful disposition. I am organized and hardworking with the ability to learn new tasks quickly and manage my own time. With good written and verbal communication skills, I provide an outstanding level of support to clients and suppliers alike. I have worked with several clients across the globelike Africa, Canada, India, France, America, etc. I have learnt how to deal with strict deadlines throughout my career. I can also assure you a high level of accuracy, honesty, and discretion in my job.
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    Leadership Skills
    Time Management
    Computer Skills
    Bilingual Education
    Problem Solving
    Management Skills
    Active Listening
    Communications
    Team Building
  • $20 hourly
    Hi! I'm Jasmine and I have experience as a Customer Support Representative and Virtual Executive Assistant (with Social Media Management). My role as a Customer Support Representative mostly included handling tickets and email, managing various customer issues depending on account assignment; transactions can be related to billing, client inquiries, product support, or technical issues (using Intercom, Jira, Salesforce, Notion). My role as a Virtual Executive Admin included e-mail and calendar management, social media management (Facebook, Instagram, TikTok, LinkedIn and Youtube), edited content using Canva, updated customer spreadsheets and keeping online records, and more! If there is any specific task you might want me to do, just let me know and I will work on it! I am passionate, dedicated and diligent especially when it comes to working. I am very organized and I am always looking for opportunities to learn new things! ✔️ MS Office, Excel, Powerpoint ✔️ Google Docs, Slides, and Sheets ✔️ G-Suite ✔️ Intercom ✔️ Slack ✔️ Notion ✔️ Jira ✔️ Salesforce ✔️ Canva
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    Problem Solving
    Data Entry
    Executive Support
    Product Development
    Notion
    Canva
    Slack
    Salesforce
    Instagram
    Administrative Support
    Social Media Management
    Jira
  • $23 hourly
    Hi I'm Hannah a professional, proactive and highly organised Virtual Assistant offering over 5 years of experience with providing top level client support through efficiency, accuracy and reliability. My goal is to make your life easier and to save you time, so you can get on with doing the most important job like running your business. I have a can do attitude and I love a challenge! For the past 7 years I have been working within the B2B wholesale industry of gift and homewares. I have worked closely with different departments from Operations, Accounts, Buyers, Marketing and Customer Service. I understand all process and the flow of a running a business and I can help support you and all departments. Other areas of my experience include CRM implementation and management, data entry, social media and digital marketing. I am looking for long and short term projects to keep branching out, improving, learning and helping my clients' business grow.
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    Travel
    Google
    Organizational Structure
    Email Support
    Bookkeeping
    Time Management
    Sales & Marketing
    Canva
    Data Entry
    Microsoft Excel
  • $35 hourly
    Hi! I am Lena, I am an administrative worker with experience in virtual admin and design. I am a creative and apply this passion in every role I work on, I consider myself a very responsible and organised person, which I think It's a must when managing the logistics of any business.
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    Adobe InDesign
    Arts & Culture
    Adobe Premiere Pro
    Presentation Design
    Adobe Inc.
    Business Presentation
    PPTX
    Adobe Illustrator
    Microsoft Word
    Adobe Photoshop
    Presentations
    Email Communication
  • $75 hourly
    As a keen, and quick learner I've filled many roles, including producing theatre performances and podcasts. I've a well rounded understanding of having a social media presence and fitting a brand with audience engagment. A smiley attitude serves me well in customer service roles, and I can handle conflicts with a calm attitude that leaves all parties happy. I'm always keen to work in a team enviroment, but as a remote worker, can work self-motivationally and efficiently. Dedicated and ready to work hard. Skills include: - Microsoft Office Suite - Face to Face customer contact - Adminstrative Support - Clear and fast emailing
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    Administrative Support
    Email Copywriting
    Video Editing & Production
    Arts & Culture
    Microsoft Office
    Podcast Production
    Media & Entertainment
    Social Media Management
    Retail & Consumer Goods
  • $35 hourly
    Passionate about Technology. Looking for exciting roles with digital companies to expand on IT background and work with cutting edge technology. Savvy with social media and providing the best customer support experience.
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    Australian English Dialect
    Voice-Over
    Voice Acting
    Writing
    Voice Recording
    Email Support
    Online Chat Support
  • $20 hourly
    Hello, and welcome to my page! My name's Kiara; I'm a native English speaker from Australia with experience in multiple skills, such as: - proofreading/editing - writing - book reviewing/beta reading - reviewing - customer service Whether you need someone to proofread a document for grammar and spelling mistakes, provide valuable feedback, edit a piece of writing for clarity and flow, or write something from scratch, I am confident I can deliver the assistance you need. As a writer, I can help you with any writing project you may have, from crafting a compelling email to creating content for your website, blog, letter, book, and much more. If you want to learn more about my services or discuss a specific project, please don't hesitate to contact me. I look forward to hearing from you soon!
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    Email Support
    Copywriting
    Email Copywriting
    Creative Writing
    Blog Writing
    Article Writing
    Audio Transcription
    Content Writing
    Writing
    Beta Reading
    Review or Feedback Collection
    Review
    English
    Proofreading
  • $10 hourly
    I am experienced in e-commerce site management, e-mail marketing and customer service. My passion lies in creative copywriting, engaging content and understanding your customer.
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    Task Creation
    Task Coordination
    Sales
    Management Skills
    Visual Merchandising
    Retail Merchandising
    Time Management
    Server
  • $38 hourly
    I am a customer service expert with years of experience in customer relations and satisfaction. I am a qualified Dental Technician, on my way to becoming an Oral Hygienist. I have worked in multiple businesses across a number of industries as a receptions, nurse, office manager, and more. I have extensive experience managing calls, clients, appointments, data entry, etc. I can help with any virtual assistance, reception or customer service, or data entry tasks. Please reach out if you have any questions!
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    Dental Technology
    Phone Support
    Customer Satisfaction
    Dental Care
    Booking Services
    Receptionist Skills
    Cold Calling
    Office Administration
    Google Sheets
    Microsoft Excel
    Phone Communication
    Microsoft Office
  • $15 hourly
    Hello there! I’m Bella and I enjoy “the world of the arts”! I am heavily experienced in many styles of dance such as Tap, Jazz, Ballet, Contemporary, Theatrical and Hiphop. I have taught and currently teach dance students of all ages ranging from 3-17. I also have an extreme interest in drama and acting, studying VCE Unit 3&4 Drama in 2022 creating performances including ensemble and solo from one source material. My time in this passion had started when I was around 13 and has continued to grow until now, as I have contributed in some productions and performances across Australia and other countries! I have an interest in voice acting, having attempted various voices in different productions with peers and companies but I am yet to expand my expertise in this area!
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    Drama
    Dancing
    Acting
    Choreography
    Teaching
    Retail
    Dramatic Tone
    Voice Acting
  • $10 hourly
    Profile Enthusiastic and passionate retail sales assistant with two years' experience working as a bakery assistant at Coles and three months as a sales consultant for Cue. I am looking for a career in fashion retail or administration as I am constantly looking to expand my knowledge of the fashion industry and am passionate about assisting people in expressing themselves through fashion. Equally I am extremely interested and eager to learn how to build my administrative skills and become an asset to a business through organization and administration. Skills One of my skills is communication which I demonstrate through my ability to listen to the desires of customers as well as employers and use strong speaking skills to respond and fulfil the needs of both customer and employer appropriately. My communication skills are extremely useful in assisting my critical thinking,
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    Administrate
    Time Management
    Fashion & Beauty
    Retail & Consumer Goods
    Fashion & Apparel
  • $35 hourly
    The best combo you will definitely can get. I have a Bachelor Degree in Communications & Journalism. Experience with over 5 years in video editing, production, photography, and social media content creation. Also, 2 years of bilingual customer service experience and business administration tasks. Here a list of my skills I would love to share with you, a business owner, entrepreneur, public figure, artist, and anyone with a business mindset that is looking for support. My CREATIVE areas of experience include: - Video Editing (Advertising, Social Media; Reels, TikTok, Facebook. Youtube, Music Video) - Video Production (Filmmaking, creative ideas) - Photography (Portrait, Lifestyle) - Photo retouching - Copywriting (Creative texts for social media & blogs) My ADMINISTRATIVE areas of experience include: - Customer Service Assistance - Consulting - Email Handling - Data Entry - Calendar Management - Scheduling/Setting Appointments - Travel Arrangements - CRM Softwares - Any document redaction Softwares, Platforms & Tools: Adobe Premiere Pro, Adobe Premiere Rush, Adobe Photoshop, Adobe Lightroom, Canva, Microsoft Suite, Google Suite, Behance, Teams, Notion (Project Management), Hootsuite, Collect. Why am I value for you and your business? I am responsible, reliable, hard worker, quick-learner, detail and bold-oriented, willing to learn new things, coachable. I always do my best on everything I do in my life.
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    Photo Color Correction
    Photography
    Calendar Management
    Content Strategy
    Copywriting
    Video Editing & Production
    Photo Retouching
    Social Media Content Creation
    Adobe Lightroom
    Adobe Photoshop
    Adobe Premiere Pro
    Video Editing
  • $38 hourly
    Skilled and highly motivated marketing and communications professional. I have a Bachelor's degree in media and communications, four years of professional experience, and a proven track record of effective campaigns. I have experience with copywriting, content creation, website maintenance, social media marketing, graphic design, customer support, change management, and other administrative skills.
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    Social Media Content
    Marketing
    Social Media Management
    Email
    Copywriting
    Employee Engagement
    Website Content
    Administrative Support
    Marketing Communications
    Nonprofit
    Canva
  • $25 hourly
    With over 6 years of Customer Service experience, I bring a genuine, friendly and helpful manner to my work. I like working in a busy environment and am accustomed to dealing with people from varied walks of life in a variety of circumstances. I strive to satisfy the needs of every customer, going the extra mile, to ensure they are happy and content with the end result. I love learning languages. I can speak fluent German, English and some Hindi. Travelling has exposed me to so many different people, environments and given me such great experiences that have helped me be the person I am.
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    Audio Transcription
    Language Interpretation
    Translation
    Computer Basics
    Interpersonal Skills
    Server
  • $15 hourly
    PROFESSIONAL SUMMARY Outgoing employee offering superb customer service proficiency and passion for exceeding all goals. Highly organized and independent; able to effectively coordinate tasks to accomplish projects within given timeframe. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic with a Passion for learning.
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    Time Management
    Administrate
    Accounts Receivable Management
    Microsoft Office
    Accounts Payable Management
    Accounts Payable
    Payment Processing
    Microsoft Word
    Invoicing
    Accounts Receivable
  • $30 hourly
    Objective With a background in sales and a bachelor's degree in chemical engineering, I have gained a solid foundation in both technical and interpersonal skills. While my experience may not specifically lie in the field of finance, I firmly believe that hard work is the key to success in any endeavor. My biggest strength is my unwavering determination to learn and put in the effort required to excel in any role I undertake. I am confident that my ability to adapt, learn quickly, and work diligently will enable me to contribute positively to any team or project, even in areas where I may not have direct experience. I am committed to continuously expanding my skill set and making valuable contributions to my team and organization.
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    Customer Relationship Management
    Chemical Engineering
    Outbound Sales
    Coaching
    Executive Coaching
    Relationship Management
    Sales
    Direct Sales
    Mathematics
  • $65 hourly
    With an extensive, international background in hospitality, I am keenly aware of the centrality of customer service to every business interaction and service. With my background as an Traditional East Asian Medicine Physician I hold sustainably and compassion as core principles in my approach to work. As a small business owner I have extensive experience in creating optimised custom websites to meet the unique requirements and demands of a small business. I understand the process of development and am here to support you with your projects to help you grow. I have worked with a range of copywriting requirements and can help you create and fine tune content to meet your business requirements
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    WordPress
    Health
    Elearning
    Page Speed Optimization
    Acupuncture
    Management Skills
    Copywriting
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