Name: Customer Service Representatives
Brand: Upwork
Rating: 4.9 (242 reviews)

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Clients rate Customer Service Representatives

4.9/5

based on 242 client reviews

$45 hourly
- 4.8/5
- (17 jobs)
**I am a Quickbooks ProAdvisor and reseller who can offer significant discounts on new Quickbooks Online accounts as well as multi-company discounts on new accounts! Discounts only apply to new Quickbooks accounts. -------------------------------------------------------------------------------------------------------------------- I am a certified Quickbooks ProAdvisor, with experience working for a CPA firm in Northern Virginia. Currently, I am accepting new clients as I grow my business founded in 2022, The Robinson VAST Company, LLC. I am currently assisting 12 clients, some with multiple Quickbooks companies, in 2024. Occasionally, I accept new clients as time allows. Please message me to find out if we would be the perfect match to work together! Are you constantly feeling overwhelmed and behind with the business side of your business? Are your bookkeeping and/or ongoing business tasks something that you would rather leave to someone else? Do you need more time to focus on the qualities of your business that make it unique, special and successful? If so, I can help! My passion is in supporting small to medium businesses to achieve their goals by providing a high level of professional bookkeeping services. One of my greatest hopes is that my assistance will help business owners free up time and space allowing them to focus on their top priorities. As I gained business and bookkeeping experience, I began to notice an important pattern with the clients that I assisted. In order to focus on the top priorities of their businesses, entrepreneurs and owners desperately needed bookkeeping and admin support just to be able to free up enough time to allow more focus on the work that made their businesses special, unique and most importantly, SUCCESSFUL! If you would like to find out how my assistance could elevate your business, please follow the clear and simple steps outlined below explaining how we can work together. 1. Contact me to set up an interview or free consultation. 2. Explain the pain points of your business and/or the help you are seeking that would provide the assistance to free up more time for you to focus on your core business offerings. 3. I will gather the information from our meeting and create a custom proposal inline with your business necessities and priorities. (No obligation and completely risk-free). 4. If you agree with my proposal and want to move forward in working together, hire me on Upwork. 5. I will get started managing your books right away. I look forward to working with you! Message me and let's chat! *Qualifications: Bachelor’s of Science degree in Business Administration, Quickbooks ProAdvisor, Wave Accounting experience, professional bookkeeper, business specialist with management and leadership experience gained through assisting diverse business types and structures.

Customer Service
Airtable
Mailchimp
Google Workspace
Microsoft Word
Google Slides
Canva
Microsoft Office
Google Docs
Microsoft PowerPoint
Google Sheets
Intuit QuickBooks
Bookkeeping
Data Entry
Microsoft Excel
$32 hourly
- 4.9/5
- (15 jobs)
I offer operational and administrational support as well as Course and Website design and building for businesses and entreprenuers. My speciality is to do those everyday tasks so your time is freed up to do what matters most for your business. I also love helping new businesses get set up and running online! With over 10 years working remotely as an Independent Contractor I know how to manage my time and get the job done. My core values are trustworthiness combined with strong work ethic. Hard Skills: Website Design - Build: Duda preferred can build on other platforms - Edit - Review & Recommend Administration Tasks (including but not limited to) - Email build & Scheduling - PDF, logo, report, memes & other graphic design - CRM systems - Data entry - System Set up - Troubleshooting and problem solving - Inbox Management - GSuite aka Google Workplace skills Customer Service - CX at a Manager level with over 22k emails responded to, I often solved complex tickets that required knowledge of CRMs and Payment system to resolve. I know the importance of being that representative for your company and making feel people heard. It's the heart of client acquistion and retention! Donor Mangement- This includes troubleshooting payment issues, problems with memberships, navigational issues, etc. An extension of customer service, but dealing with more technical issues as well as building those relationships. Give Cloud, Donor Manager, etc. - I navigated donor issues and maintained accuracy in the CRM for donors and network alike. Course Developer & Community Membership Management Systems such as Kajabi, Mighty Networks, etc. This includes moderation and tending to support type questions within the community areas. Podcast - audio editing & guest management - I ran my own podcast for 4 years Transcription & proofreading. Soft Skills: - Emotional intelligence and inclusion communication skills - Attention to detail and responsibility - Trustworthiness combined with strong work ethic - Creativity and Flexiability - Problem solving and critical thinking - Both a solo worker and a team player Work Values - I love working and helping others - Disciplined self-starter with creative energy who love learning new skills and ways to improve - Trusted and reliable with major systems including multiple finance and HR ones - Able to handle emergent tasks and get urgent things done - Very comfortable with systems including learning new ones and troubleshooting, maintaining them - Able to work independently and excel as part of a team balancing multiple priorities - Possess good time-management and self-management skills and detail oriented. - Worked remotely for over 9 years as a contractor and 14 years as an ecommerce seller. Systems - Includes ZenDesk (Admin level), Freshdesk, Paypal, Stripe (Credit Card processor), Paysafe (credit card processor), GiveCloud (website and donation system), Donation Manager, Infusionsoft/Keap, Microsoft Office, Google Suite aka Google Drive, Canva, Wix, Audacity, Filmora, Leadpages, Zoom, Instant Teleseminar, YouTube, Soundcloud, Otter i.e., Vimeo, Airtable, Calendly, OnceHub, Shift4Shop, Wordpress, Lightcast, Subsplash, Etsy, Ebay, ClickUp, Shopify and more. - Administrator on Slack, Toggle, Google Drive, Dashlane *Other systems experience available on request

Customer Service
Etsy
Google
Duda
Community Moderation
Content Creation
Web Design
Editing & Proofreading
Audio Editing
Audio Transcription
Community Management
Virtual Assistance
Course Creation
Website Builder
Administrative Support
$30 hourly
- 4.9/5
- (81 jobs)
I have over 10 years of experience as a HR Generalist in the military. I also hold a BBA with a concentration in HR Management. In addition to my HR experience within the military, I have been freelancing for over 4 years as a HR Consultant and CSM. I truly enjoy helping others and pride myself on being hard-working, detail-oriented, and reliable. I am self-motivated, tech-savvy, and determined to deliver the highest quality work. You can count on me to complete the job at hand with the utmost professionalism and friendliness!

Customer Service
Shopify
Proofreading
UX Research
Data Entry
CRM Software
ClickUp
Slack
Gorgias
Project Management
Social Media Management
Communication Skills
Human Resources
$25 hourly
- 5.0/5
- (2 jobs)
A customer service expert willing to go above and beyond to help any situation be resolved. I’m friendly efficient and helpful.

Customer Service
Receptionist Skills
Project Management
Multitasking
Organizer
Social Media Advertising
Data Entry
Customer Service Training
$17 hourly
- 5.0/5
- (8 jobs)
Highly motivated individual with 10+ years of customer service experience. Very people-oriented and organized with precise attention to detail. (Clinical) RMA with 8+ years of experience in the medical field with almost 2 years of experience in an Administrative Medical Assistant position. I am highly skilled in customer service and clinical office work. With my extensive professional administrative experience, as well as my mentioned medical experience, I am qualified to work for just about any company. I would be a great asset.

Customer Service
Electronic Medical Record
Medical Referrals
Medical Translation
Electronics
Healthcare Management
EMR Data Entry
Compliance
Medical Records Research
Life Science
Data Entry
Medical Records Software
Microsoft Excel
Typing
Microsoft Word
$25 hourly
- 4.8/5
- (48 jobs)
Are you looking for a TOP-RATED customer service ROCKSTAR who understands how to meet your customers where they are while providing each with a WORLD-CLASS experience? Well, look no further! I am THE go-to guy for all things customer service and technical support related. I am currently ONLY accepting invitations to email-based or live-chat projects at this time. I currently have over 20 years of customer/technical support experience working outside the home for companies like Tesla (Inside Delivery Advisor), Geico (Licensed Sales Specialist), Capital One (Online Banker CSR2), and Wells Fargo (Online Banker CSR). I was able to utilize this same WORLD-CLASS experience to work remotely from the comfort of my own home with several companies such as Hammer (Automotive Leads), Udemy, (Tier 1 Technical Support), and CSGOLOTTO (Tier 2 Technical Support Specialist), LoveVera (Customer Service Manager), KeeperTax (Payment Dispute Coordinator) to name a few. I am very confident that my overall customer service skills will help your business continue its growing success. I have knowledge and experience working with the following systems: *𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝘆𝘀𝘁𝗲𝗺 *𝗧𝗿𝗲𝗹𝗹𝗼 *𝗗𝗲𝘀𝗸.𝗰𝗼𝗺 *𝗭𝗲𝗻𝗱𝗲𝘀𝗸 *𝗙𝗿𝗲𝘀𝗵𝗱𝗲𝘀𝗸 *𝗛𝗲𝗹𝗽𝗦𝗰𝗼𝘂𝘁 *𝗜𝗻𝗳𝘂𝘀𝗶𝗼𝗻𝗦𝗼𝗳𝘁 *𝗜𝗻𝘁𝗲𝗿𝗰𝗼𝗺 *𝗛𝗶𝗽𝗖𝗵𝗮𝘁 *𝗦𝗹𝗮𝗰𝗸 𝗖𝗵𝗮𝘁 *𝗦𝘁𝗲𝗮𝗺 *𝗚𝗼𝗼𝗴𝗹𝗲 𝗗𝗼𝗰𝘀 *𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝘂𝗶𝘁𝗲 *𝗧𝗲𝗮𝗰𝗵𝗮𝗯𝗹𝗲 *𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 *𝗦𝗸𝘆𝗽𝗲 *𝗙𝗿𝗼𝗻𝘁 Contact me today so we can discuss how I can improve your overall virtual office experience!

Customer Service
Sales
Data Entry
Communication Etiquette
Zendesk
Online Chat Support
$30 hourly
- 4.8/5
- (57 jobs)
Are you spending too much time handling administrative tasks? Would you like to free yourself from tedious detail work so you can focus on building your business? If the answer is yes, then we should speak. I offer a twenty-year track record in data entry and administrative support. You will benefit from my following key strengths: •Computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook, and Access). •Broad-based experience covering a full spectrum of administrative duties, including executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, and project/program support. •Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems. •60+ WPM, Alpha-numeric: 13,501 keystrokes, 10-key: 13,760 keystrokes. I am confident that if you hire me for your project, you will have more time and energy to concentrate on growing your business. (I may change my rate based on the job itself. My rate is always negotiable, so please feel free to reach out to me.) 🙂

Customer Service
Administrative Support
Contact List
Salesforce CRM
Bank Reconciliation
Research Methods
Spreadsheet Software
Slack
HubSpot
Microsoft Office
Accuracy Verification
CRM Software
ERP Software
Data Entry
$20 hourly
- 0.0/5
- (5 jobs)
Hello, Saw your ad on Indeed in need of assistance here at Upwork. Would love to help out and learn more about what you need. My name is Asayehene Daniel & I'm a 30 year-old Full Sail University graduate from two degree programs (Ass. Degree in Audio/Video Engineering & Bach. Degree in Business). I came across your request for a possible position as an Assistant for your business affairs. I am confident I could provide such services for you all. From working with Google Maps in helping them introduce their new street view technology called "Google Business View" which are 360 degree panoramic virtual tours of businesses embedded in the three major Google platforms (Search Engine, Maps, and Google Plus) to working with MHz Networks to help bring international news stations into America by selling premium television and mobile smartphone packages for companies like Al Jazeera, I feel your company would be right up my ally in becoming an employee to grow within. I also worked for Washington Post as a Video Journalist, The Kennedy Center as a Multimedia Broadcaster, and a variety of other jobs including the Fairfax County Public School System as a Teacher's Assistant, so I have plenty of experience in many areas in the workforce in general. I am told I have a great personality, strive to be a diligent worker, and most importantly to me at least, I never stop learning. If you have any questions or concerns feel free to contact me back and send a message here on Upwork. Thank You, Asayehene Daniel

Customer Service
Social Media Management
Sales
Data Entry
$26 hourly
- 2.2/5
- (9 jobs)
Coordinates the expedient handling of the credentialing and re-credentialing process according to regulatory and accreditation standards, where required. Performs updates to physician, institution and ancillary provider credentialing files. Compiles all relevant information(eg.member/healthcare provider complaints, utilization management findings,licensing issues,sanctions,malpractice cases)and ensures inclusion in the credentialing and re-credentialing file. Reviews and prepares all final credentialing and re-credentialing files prior to submission to the insurance carriers to ensure all required elements are present. Create letters to ensure notification to healthcare professionals of timely licensure and certification. Oversees that departmental records and files are maintained. Files, scans, data enters, organizes and verifies documents within the unit. Updates provider’s files and notifies billing departments when necessary. Completes other assigned functions as requested by management.

Customer Service
Administrative Support
Microsoft Word
Microsoft Excel
Microsoft Office
Medical Records Software
Data Entry
Google Docs
$35 hourly
- 5.0/5
- (9 jobs)
Web Design expert working in the Washington, DC Metro area. I have worked as a contractor with clients that range from start-up nonprofits to well-established companies. Specializing in designing a digital experiences and solving complex UX problems for IT consulting companies. My passion for staying current and putting designs online keeps me looking for new projects. SKILLS: Go HIgh Level Click Funnels Samcart Figma Adobe XD Photoshop Indesign Social Media Posts Infographics Front End Development Wix Hootsuite certified Mailchimp Phone communications, Email communications

Customer Service
HootSuite
Mailchimp
Social Media Marketing
Data Entry
Shopify
Figma
Adobe XD
Wix
Webflow
Web Development
WordPress
Adobe Photoshop
$50 hourly
- 4.9/5
- (17 jobs)
I have over 20 years of extensive Credit and Debt Collection experience. Including, but not limited to: filing court documents, working with attorneys in coordinating states, extensive research, returned checks, and credit card charge backs. Also have a great deal of experience with abandoned titles and working with DMV to obtain new titles. I have experience in Business Office Consolidations with primary focus on reducing company expenses and A/R Balances. In my previous role I was able to reduce the past due A/R balance by 20% in the first year. I am very detailed in all aspects of Accounts Receivables with extreme focus on Account Reconciliation and posting Journal Entries.

Customer Service
Accounts Receivable
Bookkeeping
Debt Collection
Accounting
Account Reconciliation
Bank Reconciliation
Accounting Basics
Bankruptcy
Microsoft Access
Account Management
Microsoft Excel
Microsoft Word
Data Entry
$65 hourly
- 4.9/5
- (192 jobs)
Hi, We are D Foster Consulting LLC! We are a boutique outsourcing company that consists of military, veteran, and first responder spouses here in the United States. What really sets DFC apart is that we aren’t your average “Appointment Setting, Sales, Lead Generation, or Answering Service.” We are a well seasoned group of professionals that have tons of experience industry wide. We pride ourselves on Quality over Quantity, and have figured out an approach to help the average conversion rate of lower than 1 % for qualified appointments be 3% & higher :). Appointment Setting: Let’s face it you need qualified appointments to increase your sales. D Foster Consulting’s team serves as the crucial touch point with prospective clients. Let us take this busy work off your hands so you can focus on closing the sale! Our team is a group of seasoned appointment setters that are ready to take you to the next level! Our Sales & Business Development: DFC dedicated representatives will help build relationships with your new or existing clients. Our goal is to help find you new opportunities through outbound calls, email follow-up, lead generation, networking, and social selling. We can help build new relationships or touch base with your current or previous clients to ensure a high satisfaction and retention rate! We go the extra mile and give the very best impression of your company, ensuring we stay on brand and consistent with any previous conversations you may have had. Our Answering Service: We get it. Outsourcing your calls can be intimidating. After all, who knows your business better than you? Here at DFC with our exceptional team you can be assured that your calls are always answered in a crisp, friendly, professional, and timely manner. We strive to treat your business as our business. With customer service being the top priority for us, saving you money is just an added bonus. Our Speed to Lead Services: Following up with clients in a couple days is hard, imagine getting a lead and not following up in the first 10 minutes. Research has proven that if you wait over 5 minutes to touch a fresh lead, someone else is likely to gain that business. So we make sure to get to it as fast as possible, for a higher conversion rate. From there we would then take care of the pre-qualifying and booking process as well. Other services we offer: Manual email marketing, Manual lead list building, Business & Sales Consulting, Virtual Assisting, Event coordinating, White labeling, and CRM maintenance. You can check our website out by searching D Foster Consulting! We hope to help your business grow and succeed in 2024! We currently are not taking on commission based projects due to demand and expertise thank you!

Customer Service
Online Chat Support
Cold Calling
Hospitality
Customer Relationship Management
Business Consulting
Recruiting
Telemarketing
Lead Generation
Email Marketing
Appointment Setting
Market Research
Data Entry
$55 hourly
- 5.0/5
- (7 jobs)
Hello and thank you for considering me for your project! I have two goals for any client I work with: • I want to free up your time. • And reduce the stress in your life! With nearly 20 years experience in various administrative positions, I have developed a few skills & strengths along the way. If you need someone who is: • a strong organizer • detail oriented/methodical • self motivated • a top notch communicator • able to "work the problem" With experience in: • Data entry • Excel/Microsoft Office • Customer Service • Drafting Communications • Scheduling • QuickBooks Online Let me organize the details so you don't have to! Testimonials: "Erin was my full time personal secretary and book keeper for 12 years. I can not say enough good things about her. If I was asked to give her a personal or professional reference, I would give her an A+ in every area! Her character and work ethic are top notch and she is extremely organized, quick to respond to calls/e-mails, a very good communicator and proactive "to get the job done"." D.J. Hammond Owner/Integrity Installations "Erin has always been very prompt and responsive to any request or need. She also is very detail, organized, accurate and delivers high quality work." Jessica Goad Practice Manager/Simpson Clinic LLC

Customer Service
Scheduling
QuickBooks Online
Intuit QuickBooks
Editing & Proofreading
Bookkeeping
Administrative Support
Data Entry
Email Support
Communications
$50 hourly
- 5.0/5
- (2 jobs)
I am a producer, songwriter, mix/mastering engineer, and vocalist. I've been making music for 7 years, and I've been releasing music since 2019. A small mix (<10 tracks) will take me 2 hours min. ($100) A full mix (maybe 30+ tracks) will take 10 hours min. ($500) Budget plans are workable, esp. for multi-song projects and/or consistent work.

Customer Service
File Management
Creative Writing
Music Composition
Data Entry
Sound Mixing
Music Arrangement
Music Production
Copywriting
Music
Audio Effects
Music & Sound Design
Singing
Alternative Rock
$50 hourly
- 5.0/5
- (4 jobs)
A driven woman with a love for organization, numbers, and communication. I have many years of customer service, accounting, and personal/virtual assistant. Need something done, but don't have the time to do it? Reach out! I would love to help!

Customer Service
Accounting
Executive Support
Data Entry
Form Completion
Form Development
Task Coordination
Light Project Management
Staffing Needs
$50 hourly
- 5.0/5
- (8 jobs)
Development professional with over 10 years experience in project management, internal & external communication, reporting, data analysis & budgeting, and policy development for international agencies. Afghanistan expert with a focus on political system, elections, civil society organizations, IDPs, and higher education sector. Over six years of experience as a translation and capacity development consultant serving international and government agencies. Key Skills: • Project Management, Data Analysis & Reporting, and Budgeting • Translation And Interpretation (Persian/Dari, Pashto to English, and vice versa) • Expert on Afghanistan’s Humanitarian Work, Higher Education Sector, Elections, and Politics • Capacity Building and Policy Development • Social Media Marketing, Microsoft Office Suite, Google Suite

Customer Service
Google Apps Script
Communication Strategy
Budget Management
Social Media Website
Digital Marketing
Government Reporting Compliance
Project Management
Microsoft Office
Fundraising
Language Interpretation
Pashto
Translation
$111 hourly
- 5.0/5
- (1 job)
With a diverse background and a passion for holistic well-being, I bring a unique blend of skills to my role as a Holistic Life Coach and Energy Healing Practitioner. My experience in compassionate patient care as a CNA and ER Patient Registrar, coupled with my creative work as a Florist and organizational skills in office administration, has equipped me with the empathy, attention to detail, and resourcefulness essential for guiding others. I am dedicated to helping individuals navigate life's transitions, transform their mindset, and uncover their true purpose. My holistic approach ensures personalized support tailored to your unique journey. Together, we can create meaningful and lasting change, one step at a time, like an artist crafting a masterpiece. Let's embark on this transformative journey and unlock your full potential.

Customer Service
Writing
Organizational Background
Appointment Scheduling
Sales & Marketing
Computer Skills
Creative Writing
Emotion Recognition
Children's Writing
Patient Care
Health & Wellness
Coaching Session
Life Coaching
Mental Health
$40 hourly
- 5.0/5
- (1 job)
As a versatile and experienced freelance writer, I have a passion for crafting compelling and engaging content that resonates with audiences and achieves results. With a background in marketing and communications, I specialize in creating effective email and social media campaigns that grab attention and drive action. In addition to my expertise in email and social media writing, I also offer a range of other writing and editing services, including customer service, professional and business writing, and sales and marketing copywriting. I am highly skilled in editing and proofreading, ensuring that all of my writing is clear, concise, and error-free. Whether you need to improve your email open rates, increase your social media following, or create persuasive copy for your website, I have the skills and creativity to deliver high-quality, impactful writing that aligns with your business goals and brand voice. I am detail-oriented, reliable, and committed to meeting deadlines, and I have a proven track record of working with clients from various industries to deliver exceptional writing services. Let's work together to elevate your written communication and drive success for your business.

Customer Service
Social Media Copy
Customer Relationship Management
Writing
Copywriting
Client Management
Facebook
Email Copywriting
$50 hourly
- 5.0/5
- (1 job)
My name is Merina, and I am EXCITED to help you and your business grow! I am excited to help authors, students, and businesses develop captivating stories to grab their audience's attention! I will help by reducing mistakes and errors that may impact the clarity and consistency of their writing. I have experience in an HR position with scheduling, data entry, document review, interviews, recruiting, and so much more!

Customer Service
Mental Health
Editing & Proofreading
Proofreading
Creative Writing
Academic Proofreading
Blog Writing
Writing Critique
Writing
Scheduling
Communications
Data Collection
Patient Care
Data Entry
Microsoft Office
$45 hourly
- 5.0/5
- (1 job)
Entrepreneur, leader and team builder with a record of providing effective solutions in a timely manner. Subject Matter Expert: Management Training Tax Customer Service Finance Banking Accounting Data Analyst

Customer Service
Business Management
Property Management
Management Skills
Amazon Web Services
Accounting Basics
Tax Theory
Accounting
Tax Preparation Software
Tax Preparation
Training
Call Center Management
Administrate
HR & Business Services
$40 hourly
- 5.0/5
- (1 job)
Willing to relocate to: Africa, Middle East Authorized to work in the US for any employer Skills * Risk Analysis and Management (10+ years) * Budgeting and Forecasting (10+ years) * Product and Service Sales (10+ years) * Merchandising (10+ years) * Team Leadership and Coaching (10+ years) * Opening and Closing Procedures (10+ years) * Payroll Management (10+ years) * Scheduling Experience (10+ years) * Web Technologies and Services (10+ years) * Cost Reduction Strategies (10+ years) * Microsoft Applications (10+ years) * Vendor Management (10+ years) * Training and Development (10+ years) * Strategic Planning (7 years) * Profit & Loss (7 years) * P&L Management (9 years) * Business Development (10+ years) * Product Development (10+ years) Assessments Management & Leadership Skills: Impact & Influence - Highly Proficient July 2019 Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Customer Service
Human Resources
Helpdesk
Supply Chain & Logistics
Management Skills
Business
Budget
Tech & IT
Leadership Skills
Coaching
Technical Project Management
Business Development
Logistics Coordination
Business Coaching
Business Management
$50 hourly
- 5.0/5
- (3 jobs)
Hello! I am a US-based educator and experienced professional with a diverse background seeking to provide high quality services remotely on a freelance or project basis. I am a native English speaker, flexible and adaptable, responsible and accurate. I have spent years in the field of elementary education with a Master's degree, an active teaching license and dual certification as an English as a second language teacher. I have written curriculum to specification as well as produced content about the experience of educators and students with special needs. Before becoming a teacher, I owned and operated my own wedding and special event company, and I am able to quickly acquire knowledge about many different topics. I have written custom copy for everything from spray foam installation to premium honeymoon destination services, and have a natural curiosity about new topics. I am committed to superior customer service and am skilled in both sales and presentation. Your experience matters to me, and I will go to great lengths to meet and exceed your expectations. If you are looking for someone to execute any of the following, or you have a need for something new and unique that might fit in my wheelhouse, I encourage you to consider me for your next project: - Accurate data entry and transcription - Content review and editing - Customer service and customer database management - Content moderation - Forum moderation - Project management - Education-related content production and editing - Curriculum writing - New employee on-boarding and training - Administrative support - Professional communication - Search testing - Game testing - Social media content production and management I am proficient at using Google productivity software including Docs, Sheets, Slides, Classroom and Translate, as well as Microsoft Word, Excel and PowerPoint. Additionally, I have experience using other data management software and sharing platforms such as DropBox and Google Drive to complete remote work. My interests include crafting, reading historical fiction, romance, sci-fi and fantasy genre novels, and playing online hybrid puzzle games. I hope to have an opportunity to work with you. Thank you for taking time to review my profile!

Customer Service
Copywriting
Copy Editing
Editing & Proofreading
Content Moderation
Forum Moderation
Data Management
Data Entry
Artificial Intelligence
Writing
Freelance Marketing
Video Transcription
Audio Transcription
Education Presentation
Education
$40 hourly
- 5.0/5
- (11 jobs)
Christine is looking for part-time contract work to supplement her income while the startup company that she works for is gaining traction in the marketplace. As she is looking to supplement her income, she is open to a variety of opportunities, both within and outside of the CX realm, including, but not limited to Research Design, Implementation, and Reporting, SaaS customer success and implementation, administrative, project management, sales, travel planning, and writing opportunities. She is a Certified Customer Experience Professional (CCXP) and a charter member of WageUp Inc., a leading provider of AI-powered SaaS solutions that help business leaders boost growth by improving the performance and retention of frontline workers. With over 20 years of experience in Customer and Employee Experience (CX & EX) consulting and research, she has worked with numerous companies across various industries to design, implement, and manage their CX & EX programs and measure their impact and ROI. Christine firmly believes that "Customers will never love a company until the employees love it first" and that employees must be a focus for organizational success. In her free time, Christine loves to travel internationally with her husband and three children. She has recently planned and taken trips to Costa Rica, Greece, and Italy and has extensive experience planning family vacations. She is interested in Travel Planning opportunities to supplement her income as well.

Customer Service
Project Management
Implementation
Survey Design
Focus Groups
Administrative Support
AI Writing Generator
Employee Feedback
Employee Engagement
Customer Engagement
Customer Care
$35 hourly
- 5.0/5
- (2 jobs)
As an entrepreneur with a varied professional background, my skills have come in handy for several fun freelance work positions in the past few years! I have developed small business websites, created company logos, lead brands through press releases, and so much more. My positive can-do attitude is sure to help your brand with whatever media, marketing and communications needs you have! - Proficient in Canva, Excel, SEO, and much more! - Experience leading a team, if necessary. - Very good communicator and values connections with those I work with. Let's chat!

Customer Service
Customer Acquisition
Writing
Press Distribution
Fundraising
Content Creation
Social Media Content Creation
Social Media Content
Logo Design
Freelance Marketing
Marketing
Public Relations
Press Release
$75 hourly
- 5.0/5
- (1 job)
For over two decades, I've directed digital media campaigns, designed multifaceted multimedia projects, and managed diverse initiatives spanning marketing, non-profit sectors, multimedia creation, customer relations, and leadership roles. Central to my approach is a keen ear for clients' aspirations, ensuring pivotal goals are met seamlessly. If you need a one-stop shop to help get your ideas off the ground, I can help. -Content Creation -Web Design -Video Creation -Social Media Content Creation -Full Project Management My technical understanding encompasses the Adobe Creative Suite, Microsoft Office Suite, and various web development languages. I have a refined touch in leveraging online and social media advertising strategies. My adeptness in SEO has generated millions of engagements across different digital platforms. My multimedia repertoire extends to articulate writing, compelling on-screen presentations, public communications, and in-depth proficiency in photography, animation, graphics, web design, filmmaking, and post-production tasks. I am an experienced digital expert with a diverse background spanning two decades in videography, photography, digital media management, marketing, operations, and production. I have proven success across various industries and business sectors. I thrive in dynamic settings, adeptly managing projects in fast-paced environments, collaborating within teams, or working autonomously. I'm committed to delivering efficient outcomes that align with stakeholder requirements and priorities.

Customer Service
Media & Entertainment
Communications
Project Management
WordPress
Multimedia Design
Audio Engineering
Adobe Creative Suite
Content Creation
Video Editing & Production
Videography
$45 hourly
- 5.0/5
- (2 jobs)
I have multiple skills involving customer service, student counseling and administration, editing and proofreading, financial and beyond. I am a flexible and fast learner, and I can quickly and efficiently help you complete your project. -Regular communication is important to get the job done; I am easy to communicate with. -Timely and efficient, let's get this done! -I am a fast learner. I can easily pick up on your system and best practices. -Flexible schedule.

Customer Service
Google
Canva
Microsoft Word
Microsoft Excel
Database Administration
WordPress
Moodle
Social Media Advertising
Editing & Proofreading
Management Skills
Receptionist Skills
Counseling
System Administration
Finance & Accounting
$40 hourly
- 4.8/5
- (6 jobs)
Detail-oriented, tenacious, and accomplished professional with extensive experience in all aspects of customer service, sales, and operations management. Recognized for impeccable work ethic, as well as proven ability to manage multiple priorities, adapt to challenging work environments, and meet strict deadlines. Known for analytical problem-solving and critical thinking aptitudes to keenly analyze situations, formulate strategic solutions, and resolve complex situations. Equipped with articulate communication and interpersonal skills essential to build positive and long-term business partnerships with professionals of all business levels and secure customer loyalty. Areas of expertise include: ~ Client Relations and Customer Service ~ Sales Strategies ~ Operations Management Cross-functional Team Leadership and Collaboration ~ Personnel Management

Customer Service
Helpdesk
Communication Etiquette
Email Communication
Quality Control
Technical Support
Customer Support
Email Support
Online Chat Support
Phone Support
Zendesk
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