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  • $40 hourly

    • 4.8/5
    • (85 jobs)
    I am a Professional Accountant and Finance Manager with over 8 years experience in the UK and USA Accounting system. I have vast knowledge and experience in Accounting, Finance Management, Payroll/PAYE, Bookkeeping, Preparation and Submission of Year End Accounts to Companies House and HMRC, Self Assessment Preparation and Filing, VAT Returns Preparation and Filing, Company Registration as well as dealing with HMRC in resolving various Employees and Companies queries which involves Tax Codes, P45s, P60s among many others, Statement of Activity Preparation for Non-Profit Organisations, Dissolving UK and USA Companies, USA Corporate Tax Filing. I use accounting softwares such as Xero, Quickbooks, Sage 50 Cloud, BrightPay, IRIS12 Pay, Kashflow, MoneySoft among many others, I also have experience in Digital and Email Marketing such as Clients Onboarding, Setting up Email Flow Series and Campaigns using Klaviyo, A/B Testing, Campaign Calendar Creation, SMSBump Flows, using Shopify to create discount codes, Marketing Automation,Content Writing and social media management. I am hardworking and organised with excellent communication skills, great multitasking capabilities, Genuine, Confident with ability to work in any demanding environment and meet deadlines.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    QuickBooks Online
    Content Writing
    Social Media Management
    Financial Reporting
    Intuit QuickBooks
    Payroll Accounting
    Microsoft Word
    Bookkeeping
    Xero
    Email Marketing
    Klaviyo
  • $15 hourly

    • 5.0/5
    • (27 jobs)
    As a dynamic professional with a multifaceted skill set, I bring a wealth of experience in Data Entry, Virtual Assistance, Digital Marketing, Project Management, and Customer Service. My career journey has equipped me with the agility to seamlessly navigate diverse roles and deliver impactful results. Data Entry and VA Expertise: Precision and efficiency define my approach to Data Entry and Virtual Assistance. With meticulous attention to detail, I excel in managing and organizing data, ensuring accuracy and confidentiality. As a Virtual Assistant, I thrive in providing administrative support, managing schedules, and enhancing operational efficiency. Digital Marketing Strategist: In the digital landscape, I've proven my prowess as a Digital Marketing Strategist. From developing comprehensive marketing plans to executing targeted campaigns, I leverage my creativity and analytical skills to drive brand visibility, engagement, and conversions. Project Management Proficiency: Adept at juggling multiple projects, I bring strong Project Management skills to the table. I've successfully led cross-functional teams, ensuring timely project delivery and alignment with strategic goals. My knack for problem-solving and resource optimization contributes to project success. Customer Service Excellence: Recognizing the pivotal role of customer satisfaction, I have honed my Customer Service skills to deliver exceptional experiences. My interpersonal skills and commitment to addressing customer needs contribute to fostering positive client relationships. Adaptable and Results-Driven: Whether immersed in data-driven tasks, orchestrating marketing initiatives, managing projects, or engaging with clients, my adaptability and results-driven mindset consistently propel me towards achieving organizational objectives. In every role I undertake, I strive for excellence, combining technical expertise with a customer-centric approach. I am eager to contribute my diverse skill set to dynamic teams and projects, embracing new challenges and driving success across various domains.
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    Canva
    Spreadsheet Software
    Research Methods
    Social Media Management
    Data Analysis
    Administrative Support
    Data Collection
    Time Management
    List Building
    Google Docs
    Accuracy Verification
    Data Entry
    Microsoft Excel
    Microsoft Office
  • $30 hourly

    • 5.0/5
    • (6 jobs)
    At Prontus, we want our clients to do more with their business and we're here to fully support you from bookkeeping to remote virtual assistance and marketing support. *Prontus is a partnership between Gwyneth G. and Rhian S.*
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    Xero
    Copywriting
    Freshdesk
    English
    Phone Communication
    Shopify
    WordPress
    Scheduling
    Content Writing
    Bookkeeping
    Intuit QuickBooks
  • $25 hourly

    • 5.0/5
    • (9 jobs)
    Build excellent rapport Enhance customer experience Upsell Complaints resolution UGC Voice Over Musician
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Customer Engagement
    British English Accent
    Customer Experience
    Voice Recording
    Music
    Complaint Management
  • $25 hourly

    • 4.9/5
    • (12 jobs)
    Project Management | Systems Management Looking for someone to take your projects to the next level? As a highly skilled project manager, I can help you achieve your goals efficiently and effectively. ---------- What I can do ---------- ⭐ Add structure to your business ⭐ Advice on which tools to use for your projects ⭐ Takes ownership of the tasks and projects ⭐ Follows framework/blueprint ⭐ Creates progress reports for you and the clients ⭐ Mitigate risks ⭐ Develops Standard Operation Procedures ⭐ Take over tasks, so you can focus on things that matter to you most ---------- Soft Skills ---------- 🚀 Leadership; 📣 Communication with team and Stakeholders; 🧑‍💻 Team management; 📄 Negotiation; 🧠 Personal organization; ⏱ Scheduling; 🤝 Meetings management; 🔨 User Experience; 🌪 Testing. ---------- Tools ---------- ✅ ClickUp ✅ Zendesk ✅ Slack ✅ Zoom ✅ Office 365 ✅ G Suite ---------- Feedback ---------- “Being professional and friendly is a balance most people find hard to maintain, I am pleased to say that this is not the case with Joe, who managed to do this effortlessly working well on his own or within a team.”
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Office Administration
    Team Alignment
    Zapier
    Slack
    Google Workspace
    Zendesk
    Project Management
    ClickUp
    Microsoft Office
  • $30 hourly

    • 5.0/5
    • (1 job)
    Howdy! My name is Halimat and I'm a customer support specialist with experience in providing top-notch support to clients across various industries. I am passionate about helping customers resolve their issues efficiently and effectively. My expertise includes: Email Support: I can handle large volumes of email inquiries and respond promptly, accurately, and professionally to all customer inquiries. Chat Support: I am skilled in providing live chat support, able to handle multiple chats simultaneously while maintaining a high level of accuracy and efficiency. Knowledge Management: I have a strong understanding of various industries and can easily navigate and utilize support databases to provide accurate and up-to-date information to customers. Problem Solving: I have a keen eye for detail and the ability to quickly identify and resolve customer issues. I am available to work flexible hours and have a strong work ethic, with a commitment to providing outstanding customer service. I am also proficient in Zendesk, Freshdesk, and other customer support tools. I am confident that my experience, skills, and passion for customer support will make me a valuable asset to your team. If you're looking for a reliable and experienced customer support specialist, I would love the opportunity to work with you. Let's connect and see how I can help improve your customer support experience!
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    Legal Research
    Customer Engagement
    Legal Applications & Registration
    Customer Relationship Management
    Legal Documentation
    Customer Satisfaction
    Customer Experience
    Customer Service Analytics
    Customer Support
    Customer Analysis
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    Creative Advertiser with 3+ years of experience working within London's West End theatre scene, and contributing towards various successful marketing campaigns for 'The Lion King', 'Wicked', '& Juliet', and many more. I have vast experience in Writing, Copywriting, and Content Management. Some of my previous work has entailed: • Copywriting advertorials for print and online content. • Organising and publishing print and online competitions. • Scheduling and uploading social media posts on various platforms. I have also played a key role in: • Transforming Kings Cross into ‘Lion Kings Cross’ for the show’s 25th Birthday. • Canadian Musical ‘Come From Away’ performing in Tottenham Court Road. • ‘&Juliet The Musical’ performance at the Trafford Centre in Manchester.
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    Brand Development
    Brand Management
    Advertisement
    Asana
    Microsoft Excel
    Microsoft Outlook
    Microsoft Word
    Microsoft Outlook Development
    Press Advertising
    Branding & Marketing
    Microsoft Office
    Copywriting
    Content Writing
    Advertising
  • $20 hourly

    • 5.0/5
    • (1 job)
    BUSINESS PROCESSES AND CHANGE MANAGEMENT I am Olumuyiwa,a self motivated individual with expertise in elicitation,analysis and . My skills are; Data Compiling Data Analysis Requirement Gathering Attention to details Great and effective communication Managing Teams Familiar with Microsoft office Suite Knowledge of MS Word,MS Excel,MS Project,Power BI Team Player Quick learner Problem Solver
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    Customer Retention
    Microsoft Word
    Strategic Plan
    Customer Retention Strategy
    Product Development
    Retail Sales Management
  • $20 hourly

    • 4.7/5
    • (3 jobs)
    Transcription of English files. Translation of French audio into English. Proofreading and editing of English texts. General office administration tasks.
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    Data Entry
    Lead Capture
    Email Communication
    Female Voice
    Voice Recording
    Editing & Proofreading
    ESL Teaching
    Receptionist Skills
    Office Administration
    Translation
    Language Studies
    Audio Transcription
  • $25 hourly

    • 5.0/5
    • (1 job)
    A versatile, successful and highly interpersonal Client Services and Sales Manager with excellent communication skills and a demonstrated history of working in the professional training & coaching industry. Almost 20 years Customer Satisfaction experience in various business sectors. As a leader of a Customer contact department previously, has taken a key role in improving Customer experience and satisfaction levels through mentoring, directing, providing personal interaction and resolving varied client queries and complex issues. A motivated, self-starter who is experienced in developing business; managing and leading teams, identifying opportunities, defining strategy and implementing process improvements. Commercially aware with strong analytical, problem-solving abilities. A 'hands on' leader with a proven record for increasing productivity and achieving outstanding Customer Satisfaction levels from employees through reward, recognition and building incentives for staff. With varied expertise in a diverse list of sectors including, Finance, HR, Health & Safety, Automotive & Counter Terrorism.
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    Data Analysis
    Process Improvement
    Staff Development
    Administrative Support
    Data Scraping
    Continuous Improvement
    Finance & Accounting
    Customer Satisfaction
    Spreadsheet Software
    Executive Support
    Microsoft Excel
    Data Entry
    Task Coordination
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    My name is Britni cater  I have owned a number of companies over the years  beauty training school for a good 10 years now and built this company from the ground up alongside a hair and beauty salon.  I have multiple offices and staff. running this company has taught me alot and gained me a lot of experience in  time management organisational skills people management staying motivated and focused multitasking  i have also created and sold a few different companies along the way such as a fish and chip shop  i am always looking for new and exciting career changes or challenges in life as it keeps me learning and adapting to the world around me.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Time Management
    Social Media Advertising
    Online Chat Support
    Product Knowledge
    Communications
    People Management
    Data Entry
    Sales
    Lead Generation
    Account Management
  • $15 hourly

    • 0.0/5
    • (1 job)
    Hi! I’m Dionne, a native English proofreader. I'm here to transform your text. I'll spot the errors you've missed and fix any inconsistencies throughout your text. I'll suggest improvements to word choice too, helping you put your best foot forward in writing. I have been teaching English as a foreign language for nearly 10 years. If you hire me, I will always communicate with you in a timely and friendly manner.
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    Teaching
    Editing & Proofreading
    Proofreading
    English
  • $25 hourly

    • 0.0/5
    • (1 job)
    I'm a New Zealander who has lived and worked in Europe for almost 30 years (currently based in Bulgaria). Travel, career diversity, and further education have provided me with a wide range of experiences. I am an outgoing communicator who is goal and solution-focused. My career so far has seen me involved in Sales/Marketing/Customer Service/Education/Media and Live Entertainment and I always strive to exceed expectations. I am looking for opportunities that will allow me to engage the talents I currently have while also developing new skills.
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    Scriptwriting
    Creative Writing
    Content Writing
    Copy Editing
    Media Relations
    News Media
    Social Media Content
    Social Media Management
    Brand Identity
    Branding
    Copywriting
    Music
    Blog Writing
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    SUMMARY Experienced Principal Research Officer with 13 years of experience in research and development in the industrial sector. In-depth knowledge of scientific theories, principles, and techniques. Track record of success in leading research projects and publications in top-tier scientific journals. Seeking a position that opens to new aspects of research initiatives.
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    Biotechnology
    Data Science
    GraphPad Prism
    Chromatography
    Presentation Design
    Microsoft Office
    Microsoft Excel
    Research Methods
    Information Analysis
    Data Analysis
    Phone Communication
    Conduct Research
    Analytical Presentation
    Academic Research
  • $14 hourly

    • 0.0/5
    • (1 job)
    I am a driven and dedicated individual with over 5 years of experience working as a virtual assistant, as a customer service representative and within marketing. I have a first class bachelors degree in law, a first class legal practice qualification and a first class masters degree in law. I specialise in trademark law infringement and have worked as a trademark law examiner. In addition, I have an excellent standard of written communication. This was developed in my work as a trade mark analyst communicating decisions to applicants. Furthermore, I have ample experience in content writing through my education and through working at a magazine.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Content Writing
    Writing
    Legal Writing
    Essay Writing
    Social Media Marketing Strategy
    Data Entry
    Social Media Marketing
    Trademark Registration
    Administrative Support
    Customer Care
    Receptionist Skills
    Freelance Marketing
    Digital Marketing
    Virtual Assistance
  • $5 hourly

    • 4.8/5
    • (1 job)
    PROFILE SUMMARY I am a virtual assistant and client service representative with experience in providing extensive administrative and personal assistance to both junior and senior-level executives. Extremely organized and detail-oriented, with a focus on delivering excellent customer service. Demonstrated effectiveness in optimizing administrative duties and procedures, as well as fostering efficient communication between executive staff members, customers, and suppliers. Excellent supervisory and project monitoring experience, interpersonal skills, and effective communication with stakeholders. A resourceful, adaptable, and efficient individual with improved leadership, time management, and team-building capacities.
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    Leadership Skills
    Data Entry
    General Transcription
    Virtual Assistance
    Front Desk
    Problem Resolution
    Documentation
    Communication Skills
    Administrative Support
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    A polished, motivated and extremely enthusiastic receptionist with almost 2 years of experience working in customer service. I have extensive knowledge and passion in delivering exceptional customer service in varied settings, and ability to resolve complaints promptly and effectively. I understand the importance of being customerorientated and the difference it can make to a business. As a wellversed individual, I am always ready to go the extra mile to provide a memorable experience.
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    Phone Communication
    Computer Basics
    Technical Project Management
    Front
    Technical Support
  • $15 hourly

    • 5.0/5
    • (1 job)
    Personal Profile My name is Shaun Dunsby, I am 29 years of age, and I am available to work time after 4 on weekdays and any time on weekends. I have many people skills and have experience working with customer service and general customer interaction. I have no problem doing facetime interactions or calls. I also have a lot of experience working with vulnerable people and mental health. I can also help with specific marketing and advertisement.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Review
    Advertisement
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    As a professional translator, I have developed a strong proficiency in the English and German languages and possess extensive experience in providing accurate and appropriate culturally translations. With a keen eye for detail and a deep understanding of the nuances of the English and German languages, I strive to deliver high-quality translations that effectively convey the intended meaning and tone.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Virtual Assistance
    Email Support
    Email Communication
    English to German Translation
    German to English Translation
    Editing & Proofreading
    Technical Editing
    Academic Editing
    Translation
    English
    German
    Proofreading
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    Personal statement Certified Banking Professional bringing forth 4+ years of top-notch professional experience across functional areas of banking operations including customer service, transactions and funds transfer, alternative channels and cards, and conflict resolution. Result-oriented and proactive personnel with a demonstrated track record of excellence in handling and resolving complex issues creatively, working with a diverse team, and maintaining the highest standard of customer service. Highly skilled in applying Microsoft Office, Google Suite, and banking applications to enhance seamless operations and accelerate deliverables leveraging an in-depth understanding of the bank service policies and government regulations.
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    Alternative Dispute Resolution
    Interpersonal Skills
    Resolves Conflict
    Desktop Application
    Persuasive Tone
    Technical Project Management
    Phone Communication
    Technical Support
    Complaint Management
    Tech & IT
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    I am a confident person and work well within a team and as an individual. I take change as an opportunity and show pride in all the work I do. I work well under pressure and love a challenge. I also work to deadlines and achieve the goals I am given. I like pushing myself so I can achieve my goals and better. I have very good customer service skills and was recognised for my service at a previous job. I am a fluent Welsh speaker and have been a primary school teacher in a Welsh school and I am currently doing supply work for the local Welsh and English schools. I work well as part of a team and am able to direct and lead the staff who I work with as well as promoting a positive working environment and fostering a positive team attitude. Skills - Time management - I ensure that all deadlines are met in plenty of time and I also ensure that I prioritise my workload by importance. - Highly motivated – I am highly driven to develop and adapt my skills to any working environment. I am keen to develop my professional practice in any way possible. - Technology skills – I have used a variety of different technology and apps from being a teacher as well as different software’s and programmes. - Problem Solving – I enjoy a challenge and can identify a problem and take effective actions. I can think creatively and abstractly about the problem and suggest a suitable solution
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    Elementary School
    Language Instruction
    Education
    Time Management
    Problem Solving
    Welsh
    Communications
    Translation
    English
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a Human Resources professional looking for activities around my current role. I have over 20 years admin and customer service experience. I have excellent customer Service and relationship management skills often praised for my friendly and helpful approach. I am a qualified life coach with skills to support others meet their goals,
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Career Coaching
    Life Coaching
    Coaching Session
    Coaching
    Relationship Management
    Relationship Building
    Communication Skills
    Human Resources
  • $28 hourly

    • 0.0/5
    • (0 jobs)
    I am a seasoned Virtual Assistant with over a decade of experience in providing high-level administrative support. With a strong background in project management, customer relations, and office organisation, I have honed my skills to deliver efficient, detail-oriented service. My expertise spans various industries, making me a versatile asset capable of adapting to the unique needs of my clients. I specialise in: - Admin support (emails, call handling, data entry) - Bookkeeping (bank reconciliation, VAT returns) - Business Development (lead generation, cold calling, sales emails) - Customer service/escalation and client relationship management - HR and recruitment - Sales & Invoicing - Travel and Hospitality
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Recruiting
    HR & Business Services
    Xero
    Travel & Hospitality
    Marketing
    Email
    Cold Calling
    Bookkeeping
    Administrative Support
    Business Development
    General Transcription
    Data Entry
    Virtual Assistance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am a Financial Administrator with 5 years worth of experience in financial data analysis, data management, and reporting. I have a mature outlook, friendly demeanour and eagerness to learn and to work to the fullest of my abilities, and possess excellent verbal and written communication skills in three different languages. I have an open but logical approach to problem solving which I believe would provide me the skills required to work alongside clients to find solutions and opportunities for improvement in both the development and operation of systems, in addition to troubleshooting issues as they arise. I can work effectively and comfortably under my own initiative but am equally able to follow direction where required. I am a quick learner, am conscientious in my roles, and ensure that I produce a high quality of work in a timely manner. I am able to adapt to changing requirements and demands quickly, assessing and prioritising as required. I look forward to working with you and helping you streamline your tasks to improve your company's productivity.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Report
    Data Processing
    Problem Resolution
    Balance Sheet
    Bookkeeping
    Data Analysis
    Microsoft Excel
    Data Entry
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Professional Summary: Experienced professional with a strong track record in customer service and team leadership. Skilled in navigating complex inquiries and fostering team success in fast-paced environments. Currently expanding expertise in full stack development to enhance problem-solving capabilities. Eager to apply proven skills and contribute effectively to your organisation while continuously striving for personal and professional growth. Committed to delivering excellence and driving positive outcomes in every endeavour.
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    Technical Support
    Phone Communication
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE I am starting University at the end of September and am moving to Cardiff. I have previous experience in retail whilst working at Primark in Cwmbran. I worked well as part of a team and whilst in my role with Torfaen County Council I actively managed my time as I had several tasks that needed to be completed with a certain time limit. I am actively looking for a role to start when I move into Cardiff
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Multitasking
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a retail manager with over five years of experience in delivering exceptional support to customers across. Known for a strong ability to communicate effectively, resolve issues promptly, and enhance customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Customer Service
    Community Management
    Technical Support
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