Hire the best Customer Service Representatives in Washington, D.C.
Check out Customer Service Representatives in Washington, D.C. with the skills you need for your next job.
- $50 hourly
- 4.9/5
- (17 jobs)
Hello, I'm Janae, a results-driven professional with a passion for HubSpot implementation, customer success and event sales management. With extensive experience in these fields, I have had the privilege of working for HubSpot, a renowned leader in customer relationship management and inbound marketing software. During my time at HubSpot, I played a pivotal role in the Customer Success team, where I excelled in building and nurturing strong relationships with clients. Leveraging my exceptional communication skills and deep understanding of customer needs, I provided tailored solutions that resulted in increased customer satisfaction and retention. Prior to my work at HubSpot, I showcased my expertise as an event sales manager for hotels in the DC area. As a detail-oriented professional, I successfully managed and executed a diverse range of events, from corporate conferences to weddings. My ability to understand clients' event requirements and offer creative solutions led to numerous successful events. With a proven track record in customer success and event sales management, I bring a unique blend of strategic thinking, relationship-building, and problem-solving skills to every professional endeavor. My dedication to exceeding client expectations and driving business growth makes me a valuable asset in any team or organization.Customer ServiceOrganizational DevelopmentCRM DevelopmentCRM AutomationProject ManagementSalesHubSpot - $150 hourly
- 5.0/5
- (5 jobs)
I have been in the project management, entrepreneurship and business world for more than 6+ years now. I have worked on several technical and non-technical projects. I have implemented workflows to full business systems and large scale projects. My background as an IT Support Specialist, Software Engineer and a seasoned Project Manager means that you benefit from a Consultant who can provide insight into the estimates and requirements definition. I can think in both, business and development aspect and have knowledge of creating appropriate project timelines and deadlines. I have experience implementing numerous software and hardware systems for various types of businesses and supervising operational workflow projects. I can provide insight into consulting, setting up and managing many different tools like Jira, Monday.com, Smartsheet, ServiceNow, Zendesk, Microsoft 365 Suite, G-Suite, Trello, Asana, AWS, Azure, Active Directories, and much more. These are just a few that I have recently worked on for clients. If you need someone who has a full expertise of tools and workflows and can set a project in motion and make sure it is not only completed on time, but in the most efficient and proper way then send me a message and let's chat! In addition to this, I have been in the small and mid-size business world for 4+ years including experience running my own successful consulting and staffing company. I have been a Business Consultant at a local Small Business Development Center office, which is run by the US Small Business Administration. I have helped companies grow 25x their current potential. Specifically, I consulted for a government contracting agency and grew them from $100k/year in revenue to $25million/year. If you need help with starting your company, advice on how to grow your company or just need a business advisor you can come to and pick their brain, Reach Out! I love what I do and I love helping others! I am here to help you achieve your project and company goals. Please feel free to let me know what that is and how I can help. I will respond within 24 hours and would be more than happy to get on a call to discuss more. To get started on the path to success, just click the invite button and let me know what I can do for you!Customer ServiceProject ManagementSupervisionProject Management ProfessionalApp DevelopmentEntrepreneurshipUI/UX PrototypingAdvertisementWeb DesignSales & Marketing - $43 hourly
- 5.0/5
- (4 jobs)
An administrative expert with 13 years of experience coordinating and executing administrative and customer service duties in client-focused environments. Background in project and program management. Expertise in complex scheduling, calendar, and email inbox management. Experienced writer and editor with an exceptional ability to produce creative and technical deliverables. Strong ability to prioritize tasks independently, accurately complete work under tight deadlines, and promptly respond to requests. Demonstrates strategic and critical thinking skills needed to develop, communicate, and implement solutions for complex challenges. Creative with approach and ideas while being flexible and adaptable to a changing and demanding environment. Possesses project and task management capabilities. Experienced in social media management tools such as Hootsuite. Expert Microsoft Office user and quick in mastery of new applications and technologies.Customer ServiceWritingOffice AdministrationProcess ImprovementEditing & ProofreadingData EntryInventory ManagementFinancial ReportContent WritingDatabase ManagementBlog WritingClickUpMicrosoft Office - $35 hourly
- 5.0/5
- (2 jobs)
Client Success professional serving as a trusted advisor, driving a cross-functional, unified customer experience using technical, communication, and collaboration skills to help customers achieve their full potential!Customer ServiceSchedulingMarketing Operations & WorkflowBusiness OperationsCustomer SupportData CollectionDraft CorrespondenceInformation SecurityTravel PlanningInformation ManagementService Level ManagementIT Service ManagementProject DeliveryITIL - $45 hourly
- 5.0/5
- (1 job)
For 9 years I have dedicated my career to keeping Executives organized and productive. Drawing on my experience in various sectors, I practice a streamlined and intuitive approach to my role, and take pride in executing projects of all sizes.Customer ServiceJiraCalendarFundraisingMarketingBusiness ManagementTravel & HospitalityTravelBudget ProposalMeeting AgendasSchedulingGoogle WorkspaceMicrosoft Office - $48 hourly
- 5.0/5
- (1 job)
I have over a decade of experience in the Alcohol and Beverage sales industry in the USA. In my experience I have led a sales team, developed leadership models for future leaders, dealt with C-level clients, and participated in brand expansions and new brand acquisitions. I have most recently worked in SaaS sales to diversify my sales experience and I am looking to continue to use my skills and breadth of knowledge to work with new companies and be a positive contributor. If you are looking for a people leader, I can lead your team. If you are looking for a project manager, I can manager your project. If you are looking for a sales plan, I can organize a strategy for you. I am willing and eager to get started on my next project and cannot wait to meet you!Customer ServicePartnership DevelopmentSalesBusiness ManagementManagement SkillsSaaSPeople ManagementCustomer EngagementOutbound SalesSupplier Development - $50 hourly
- 5.0/5
- (2 jobs)
I’m a visual strategist, art director and designer from Washington, D.C. leveraging my experience across multiple industries to offer innovative solutions and produce creatively compelling outputs. My work focuses on developing brand-aligned visual, written, and audio materials that effectively convey the message and values of my clients. My style of art direction is informed by cultural understanding, expansive industry knowledge, and a natural ability to curate engaging brand experiences and interactions. In addition to my involvement in the creative industry, I am passionate about supporting social initiatives that center justice, liberatory practice, and building collective power. With a background in music and vocal performance, I have recently begun exploring freelance work as a voice actor. I have nurtured longstanding passion for using spoken language as a tool for shared expression and effective communication. As a passionate freelance professional, I am dedicated to delivering exceptional work through a people-centered and mindful approach to design and creation. I am committed to building strong and lasting partnerships with organizations that strive to make social and cultural impact in addition to succeeding as a business or entity.Customer ServiceArt DirectionVoice ActingUser Experience DesignStrategyBrandingFine ArtLogo DesignStrategic PlanningBrand ConsultingInterior DesignBrand IdentityCommunicationsCopywritingMarketing - $50 hourly
- 5.0/5
- (1 job)
I'm a polymath who likes to travel the world and learn different things. There's no limit to learning! And one of the best ways to learn is to teach. Here are my services and areas of expertise: - Tutoring English, Tagalog, Math and STEM - I have over 9 years experience in teaching elementary, high school and adults - Tour Guiding - I can give you a private tour of the top 3 cities in the East Coast of the USA, Boston, New York, Washington, DC! As well as many other cities in the 31 countries I've visited - Part of my tour packages are outdoor activities which I like doing like hiking, rock climbing, swimming, scuba and free diving, snowboarding - Martial arts I've been training in Aikido, Kali, Kickboxing, Capoeira for over 24 years - Fitness coaching - I can design a custom fitness regimen to create a lifestyle of health and fitness for you - I was a certified physical training leader in the military - I also teach guitar and vocals - I can teach beginner to intermediate lessons where you will be able to sing and play your favorite pop, folk, blues, rock songs - I'm also into spirituality and meditation, I can coach you on how to make sound decisions, giving you my learnings and insights from my life experience whether spiritual, physical health, career, relationships, etc.Customer ServiceEvent PlanningLanguage InterpretationZoom Video ConferencingGoogle DocsGoogle SlidesGoogle SheetsCoachingMartial ArtsMusic & Art PerformanceHuman Resource ManagementHospitality & TourismTeachingTrainingEducation - $35 hourly
- 5.0/5
- (81 jobs)
With more than 20 years of experience as a professional writer, I have mastered the written word and am eager to help bring your vision to life. I have ghostwritten dozens of novels, including romance at all variety of heat levels and with as many kinks as you can count. I am also experienced in various YA and fantasy genres. My nonfiction writing carries across multiple fields. As a dual major in English and history, I love delving into the deepest research to create stories and explanations that inform readers without ever seeming dull. My specialty is in the medical field, but I have also written many entries for different reference collections put out by Salem Press. I also have experience with content creation, writing landing pages, blogs, and web page descriptions that meet SEO needs without sacrificing customer enjoyment. As an editor, I have three years of experience in editing academic articles, providing feedback on appropriateness for a given journal, overall structure and argument, and polishing writing. I am also well versed in various style guides, including CMOS 16 and 17, APA 6 and 7, AMA, and others. Whatever your next writing project, I am ready to support you at all phases, from concept development through writing and into editing. I can't wait to get started.Customer ServiceBlog WritingCreative WritingSearch Engine Optimization - $15 hourly
- 5.0/5
- (6 jobs)
Writing is my passion. Growing up soft spoken... I often ran to paper to express myself. This ability paid off. Receiving much recognition from professors and employers for my ability to cleverly piece words together, I pride myself on my analytical and composition skills. Graduating with a degree in Business Administration, I have extensive knowledge in business and financial managment. Previous to working for my self, I worked under the following employeers: FEMA (Federal Gov.), Mayor's Office (State Gov.), and Georgetown. Working with these organizations allowed me to obtain invaluable skills and tools I can continue to utilize. Please contact me via message if I can assist you in anyway!Customer ServicePersonal AdministrationArchivingProofreadingBookkeepingShareholder RelationshipData EntryFaxCommunity OutreachFinancial AuditWritingManagement SkillsAdministrative SupportTime Management - $35 hourly
- 5.0/5
- (3 jobs)
Experienced retail employee and photographer looking for a job that allows me to capitalize on my customer service expertise and photography.Customer ServiceVideographyMerchandise Graphic DesignAdobe Premiere ProFinal Cut ProMicrosoft OfficeAdobe LightroomAdobe PhotoshopPhotographyRetailSocial Media Management - $100 hourly
- 3.9/5
- (4 jobs)
My name is Jehoshua. And I am an Independent contractor. As a videographer, photographer, music video director and editor I have worked on various projects with DC Embassies, Evalaw, National Latino Farmers and Ranchers Association (NLRFA), Corporate events with brands such as Rolls Royce, Jovadi, TedEx etc. I have also covered several weddings and other celebratory events. . I am highly proficient in editing with Final cut pro, Adobe Lightroom for editing. I work well with both big and small sized video projects. I am very creative and work well with others. To me, Communication is key so I do my best to convey my thoughts and ideas with people i work with. Please feel free to send me a message to see more of my work as I have an extensive catalog.Customer ServiceVideo Post-EditingMusicSocial Media ManagementVideo Editing & ProductionPhotographyCameraAdobe Inc.Final Cut ProVideo EditingVideo ProductionMusic VideoWedding & Event VideoEvent PhotographyVideography - $25 hourly
- 5.0/5
- (1 job)
Hard-working individual with previous retail experience. Proven to be a responsible and dedicated person with excellent communication and management skills, and the ability to learn quickly. Aiming to bring these qualities to any role in your company. Authorized to work in the US for any employerCustomer ServiceInternet MarketingSocial Media MarketingInstagramTikTokInfluencer MarketingSocial Media Content CreationRetailContent CreationContent EditingProduct DevelopmentBeautyBusiness ManagementBeauty & Personal CareSocial Media Management - $45 hourly
- 4.5/5
- (2 jobs)
I help businesses 2.5x 📈 their revenues earned from outbound outreach through my battle-tested and consistently repeatable process. Wondering how to work together? Schedule an interview to figure out if you would be a good fit to work with me. This is what sets me apart from my competition: As of November of 2022 I have closed over $1.5M in recurring revenue achieving over 121% to plan. Communication is key for me. I pride myself on consistently ensuring that my clients are up to date on all progress that is made. My results don’t stop when our project is finished. My main goal is to provide you with an extensive playbook so that your staff is equipped with the keys for consistent success. Like what you are hearing? Schedule an interview to figure out if you would be a good fit to work with me. My process (SPIN Selling) is focused around 3 key skills that top-performing sales teams in any niche do better than their competition. I can help you do the same. Effective questioning techniques that motivate prospective buyers to pin point their paint points that are crucial to their operations Diligent planning to ensure that we are being efficient with the time of our prospects High-volume outreach to amplify the quantity of qualified buyers that are introduced to your product Thank you for learning about me! I can’t wait to learn more about you and empower you with the ability to put your business development and digital marketing into overdrive. Invite me to your job on Upwork to find out if you’re a good fit to work with me.Customer ServiceAccount ManagementOutbound SalesBusinessCustomer Relationship ManagementKey Account ManagementCRM SoftwareFinanceSellingClient ManagementSales & MarketingRelationship ManagementSales - $39 hourly
- 5.0/5
- (1 job)
Professional Summary Enthusiastic professional with more than 17 years of design, deliver, and leadership experience focused on the overall customer's interaction. Professionally translate business objectives to internal clients into tangible actions with goals to drive measurable results with external customers. Adept at organizing and facilitating management and team building training programs and activities. Detail oriented, motivated and adaptive professional with a proven track record to coach and inspire both peers and leaders to success, by developing engaging curricula and persuasive presentations that exceeds expectations.Customer ServiceElearningAdobe InDesignAdult EducationSociologySystem AutomationTraining DesignContinuous ImprovementMicrosoft OutlookOffice DesignInstructional DesignAdobe PhotoshopMicrosoft Office - $42 hourly
- 0.0/5
- (1 job)
I am a 26-year-old Ecuadorian doctor. I speak my native language which is Spanish, I'm fluent in English and a little German. Being a doctor implies that you must be multifunctional, work well under pressure, be organized and systematic but also you must be able to think outside the box if it is needed. Being a doctor means that you are responsible of the life of your patients and in some cases that requires for you to think and act fast in life or dead circumstances. I've worked as a culinary assistant in a specialized nutritional restaurant that used only natural ingredients and was responsible of the nutrition of costumers that suffered from diabetes, hypertension, obesity, and other conditions that required a special diet. I´ve also worked as a sales assistant and in customer service, in which I learned how to deal with exigent costumers and to solve adverse situations.Customer ServiceAdobe PhotoshopPresentationsHealthSalesMedicineMicrosoft WordMicrosoft Excel - $40 hourly
- 0.0/5
- (0 jobs)
I've always had a healthy obsession with learning. Last year I pivoted my career from sales toward IT after becoming a Salesforce Admin. My passion lies in leveraging technology to create processes that leverage data to optimize time, accuracy, and vanquish headaches. SALESFORCE SKILLS Security Specialist Sper badge Process Automation Specialist Super badge Business Administration Specialist Sper badge Lightning Experience Reports & Dashboards Specialist Super badge Heroku Salesforce connect Various Salesforce integration processes and usesCustomer ServiceSalesforce CRMInformation AnalysisGoogle WorkspaceSystem MaintenanceAnalytical PresentationEvent PlanningSystem AutomationData AnalysisAutomationRelationship ManagementAdministrateBusinessSalesforce - $20 hourly
- 5.0/5
- (1 job)
Skills * Administrative Support * Data Entry * Executive Administrative * Excel * Communications (2 years) * Investigative skill (1 year) * Resourceful (2 years) * Analyze (2 years) * Microsoft office (2 years) * Sales (2 years) * Human Resources (2 years) * Receptionist (2 years) * Team Building (2 years) * Teaching (1 year) * security * word * customer service skills * powerpoint * Administrative Assistant * MS Office * Scheduling * Filing * Manager (1 year) * Fast Food * Food Prep * Team Member * Customer Service * Office Experience (2 years) * Food Service * Food Preparation * Cash Handling (3 years) * Food Industry (3 years) * Serving Experience * Restaurant Experience * Cashiering * Time Management * POS * Busser * Restaurant Management * Food Safety * Merchandising * Cleaning Experience * Host/Hostess Assessments Call center customer service - Familiar June 2021Customer ServiceMicrosoft WordMicrosoft OfficeData EntryServerFast FoodAdministrative SupportFood & Beverage - $17 hourly
- 5.0/5
- (1 job)
I am a senior student studying Psychology & Political Science at American University with experience in writing and editing. I love writing for research purposes but especially creatively!Customer ServiceMicrosoft WordPublic AffairsPresentationsPolitical ScienceWritingPsychology - $35 hourly
- 0.0/5
- (0 jobs)
I’m an Experienced AV Technician with over 8yrs in the field. Starting my tech career in AV in 2014, I’ve found a passion and a calling for what I do. Anything I can add to get the job done effeciently I will do.Customer ServiceVideo LightingCameraNetwork EquipmentStructured CablingVideo Editing & ProductionAudio ProductionTechnical Project ManagementPhone CommunicationTechnical SupportTech & IT - $20 hourly
- 5.0/5
- (1 job)
I am an extremely efficient working professional. I am passionate about working diligently to get a great product for my clients and their customers. I have experience working in commercial and service functions. My focus is always ensuring that the customer leaves happy with the service they receive.Customer ServiceLead GenerationSalesforce LightningAdministrative SupportData Analytics - $20 hourly
- 5.0/5
- (24 jobs)
I'm a young professional in my 20s looking to further utilize and build on skills in administrative support, research, project management, and more. I freelanced during the pandemic and had major success, and I'm open to supporting clients in whatever way that's meaningful. Developing quality relationships with clients and delivering satisfactory results are a top priority of mine. I'm available 7 days a week, and looking to generate extra income to pay off student loans faster and to invest with. Please don't hesitate to reach out and let me know how I can be of assistance to you.Customer ServiceOnline Chat SupportPhone SupportEmail SupportProject ManagementWeb DesignSocial Media ContentData AnalysisHuman ResourcesCommunity ManagementAudio TranscriptionResearch & DevelopmentData EntryVirtual AssistanceAdministrative Support - $25 hourly
- 5.0/5
- (3 jobs)
I am a former business development representative with a background in political science, public health, and customer service; as well as extensive experience in digital outreach and organizing. I have a passion for helping build strong, resilient communities; and am especially interested in examining the intersections between health, power, and narrative.Customer ServiceDigital MediaEvents & WeddingsCommunicationsCommunity OutreachContent WritingBusiness Development - $40 hourly
- 0.0/5
- (0 jobs)
As a dedicated and highly organized Executive Assistant, I bring a wealth of experience in supporting senior executives and ensuring the smooth operation of executive-level functions. My expertise lies in seamlessly managing complex schedules, coordinating high-profile meetings, and handling a wide range of administrative tasks with precision and efficiency. I excel in communication, both written and verbal, allowing me to confidently liaise with executives, clients, and stakeholders. My strong business acumen, combined with advanced proficiency in Microsoft Office Suite, enables me to prepare detailed reports, craft compelling presentations, and manage data with a keen eye for detail. I am known for my problem-solving abilities and adaptability, ensuring that challenges are met with practical solutions and that tasks are completed to the highest standard, even under tight deadlines. My experience in organizing events, managing projects, and juggling multiple priorities has honed my ability to maintain order and productivity in dynamic and fast-paced environments. Ultimately, my goal is to provide unwavering support to executives, allowing them to focus on strategic initiatives while I take care of the details. I am passionate about contributing to the success of the organization and am committed to continuous improvement and professional growth.Customer ServiceCommunication SkillsPatient CareAppointment SettingAppointment SchedulingCalendar ManagementMedical BillingCall Center ManagementProject ManagementVirtual AssistanceData Entry - $50 hourly
- 0.0/5
- (0 jobs)
PROFILE I'M a Mandela Washington Fellow 2024 at Clark Atlanta University USA and Hold a BSc in Electrical Engineering and a BA in Management, with enhanced expertise from ISS at Technical University of Munich German, I led as Co- Founder and CEO of Agelgil Eco-Packaging since 2021 G.C. My approach as a steward entrepreneur emphasizes innovation, environmental conservation, and the empowerment of the youth in the realm of green entrepreneurship.Recognized as Land Restoration Champion Africa 2023 and an Africa Prize Alumni (2022), grant winner, and winner of the Bruh Innovation Award, my journey illustrates the impact of pioneering solutions and collaborative efforts in the pursuit of sustainable development. Beyond steering Agelgil, I dedicate myself as a mentor, trainer, and volunteer, including in nurturing future women leaders in STEM across Africa, further solidifying my role as a catalyst for sustainability and gender equality in the Entrepreneurial landscape.Customer ServiceSocial Media ManagementData EntryGraphic DesignData AnalysisSustainabilityManagement SkillsElectrical EngineeringPitch DeckStartup ConsultingDesign ThinkingSTEM TutoringTutoringTraining & DevelopmentCoaching - $100 hourly
- 0.0/5
- (0 jobs)
Conduct therapeutic individual and family therapy sessions. Utilize variety of therapeutic interventions, including humanistic, person-centered, psychodynamic, CBT, DBT, solution-focused, trauma-informed, and family systems. Utilize motivational interview to facilitate client involvement. Develop and implement culturally competent treatment plans from diagnosis and modify when needed. Collaborate and consult with colleagues and multidisciplinary professionals (psychiatrists, etc.) Intake Coordinator 01/2024– Present Conducted intake assessments and provided psychoeducation to clients and agency personnel. Managed client communication, insurance paperwork and internal/external referrals.Customer ServiceCommunity Management - $45 hourly
- 0.0/5
- (0 jobs)
Hey there! I’m Evonne, your go-to Virtual Assistant based in the DC area. I’m all about making your life easier by handling the digital stuff that can feel overwhelming. From designing eye-catching flyers for clubs and parties to managing your digital content and running successful ad campaigns, I’ve got you covered. I’ve worked with a range of clients to help them boost their online presence and really connect with their audience. Whether you need someone to create killer visuals or keep your social media on point, I’m here to jump in and make things happen. Sure! Here’s the list in a copy-paste format with no details or bullet points: ✨General Administrative Services ✨Social Media Management ✨Content Creation ✨Email Marketing Management ✨Project Management ✨Event Planning Support If this gets your attention, I’m sure I can grow and catch more attention for your business!Customer ServiceCultural AdaptationProblem SolvingResearch & StrategyContent CreationGraphic DesignData EntryEmail ManagementSocial Media ManagementSocial Media AdvertisingOrganizational PlanCommunicationsTime ManagementVirtual Assistance Want to browse more freelancers?
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