Hire the best Customer Service Representatives in Washington, D.C.

Check out Customer Service Representatives in Washington, D.C. with the skills you need for your next job.
  • $50 hourly
    Hello, I'm Janae, a results-driven professional with a passion for HubSpot implementation, customer success and event sales management. With extensive experience in these fields, I have had the privilege of working for HubSpot, a renowned leader in customer relationship management and inbound marketing software. During my time at HubSpot, I played a pivotal role in the Customer Success team, where I excelled in building and nurturing strong relationships with clients. Leveraging my exceptional communication skills and deep understanding of customer needs, I provided tailored solutions that resulted in increased customer satisfaction and retention. Prior to my work at HubSpot, I showcased my expertise as an event sales manager for hotels in the DC area. As a detail-oriented professional, I successfully managed and executed a diverse range of events, from corporate conferences to weddings. My ability to understand clients' event requirements and offer creative solutions led to numerous successful events. With a proven track record in customer success and event sales management, I bring a unique blend of strategic thinking, relationship-building, and problem-solving skills to every professional endeavor. My dedication to exceeding client expectations and driving business growth makes me a valuable asset in any team or organization.
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    Organizational Development
    CRM Development
    CRM Automation
    Project Management
    Sales
    HubSpot
  • $150 hourly
    I have been in the project management, entrepreneurship and business world for more than 6+ years now. I have worked on several technical and non-technical projects. I have implemented workflows to full business systems and large scale projects. My background as an IT Support Specialist, Software Engineer and a seasoned Project Manager means that you benefit from a Consultant who can provide insight into the estimates and requirements definition. I can think in both, business and development aspect and have knowledge of creating appropriate project timelines and deadlines. I have experience implementing numerous software and hardware systems for various types of businesses and supervising operational workflow projects. I can provide insight into consulting, setting up and managing many different tools like Jira, Monday.com, Smartsheet, ServiceNow, Zendesk, Microsoft 365 Suite, G-Suite, Trello, Asana, AWS, Azure, Active Directories, and much more. These are just a few that I have recently worked on for clients. If you need someone who has a full expertise of tools and workflows and can set a project in motion and make sure it is not only completed on time, but in the most efficient and proper way then send me a message and let's chat! In addition to this, I have been in the small and mid-size business world for 4+ years including experience running my own successful consulting and staffing company. I have been a Business Consultant at a local Small Business Development Center office, which is run by the US Small Business Administration. I have helped companies grow 25x their current potential. Specifically, I consulted for a government contracting agency and grew them from $100k/year in revenue to $25million/year. If you need help with starting your company, advice on how to grow your company or just need a business advisor you can come to and pick their brain, Reach Out! I love what I do and I love helping others! I am here to help you achieve your project and company goals. Please feel free to let me know what that is and how I can help. I will respond within 24 hours and would be more than happy to get on a call to discuss more. To get started on the path to success, just click the invite button and let me know what I can do for you!
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    Project Management
    Supervision
    Project Management Professional
    App Development
    Entrepreneurship
    UI/UX Prototyping
    Advertisement
    Web Design
    Sales & Marketing
  • $43 hourly
    An administrative expert with 13 years of experience coordinating and executing administrative and customer service duties in client-focused environments. Background in project and program management. Expertise in complex scheduling, calendar, and email inbox management. Experienced writer and editor with an exceptional ability to produce creative and technical deliverables. Strong ability to prioritize tasks independently, accurately complete work under tight deadlines, and promptly respond to requests. Demonstrates strategic and critical thinking skills needed to develop, communicate, and implement solutions for complex challenges. Creative with approach and ideas while being flexible and adaptable to a changing and demanding environment. Possesses project and task management capabilities. Experienced in social media management tools such as Hootsuite. Expert Microsoft Office user and quick in mastery of new applications and technologies.
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    Writing
    Office Administration
    Process Improvement
    Editing & Proofreading
    Data Entry
    Inventory Management
    Financial Report
    Content Writing
    Database Management
    Blog Writing
    ClickUp
    Microsoft Office
  • $35 hourly
    Client Success professional serving as a trusted advisor, driving a cross-functional, unified customer experience using technical, communication, and collaboration skills to help customers achieve their full potential!
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    Scheduling
    Marketing Operations & Workflow
    Business Operations
    Customer Support
    Data Collection
    Draft Correspondence
    Information Security
    Travel Planning
    Information Management
    Service Level Management
    IT Service Management
    Project Delivery
    ITIL
  • $45 hourly
    For 9 years I have dedicated my career to keeping Executives organized and productive. Drawing on my experience in various sectors, I practice a streamlined and intuitive approach to my role, and take pride in executing projects of all sizes.
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    Jira
    Calendar
    Fundraising
    Marketing
    Business Management
    Travel & Hospitality
    Travel
    Budget Proposal
    Meeting Agendas
    Scheduling
    Google Workspace
    Microsoft Office
  • $48 hourly
    I have over a decade of experience in the Alcohol and Beverage sales industry in the USA. In my experience I have led a sales team, developed leadership models for future leaders, dealt with C-level clients, and participated in brand expansions and new brand acquisitions. I have most recently worked in SaaS sales to diversify my sales experience and I am looking to continue to use my skills and breadth of knowledge to work with new companies and be a positive contributor. If you are looking for a people leader, I can lead your team. If you are looking for a project manager, I can manager your project. If you are looking for a sales plan, I can organize a strategy for you. I am willing and eager to get started on my next project and cannot wait to meet you!
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    Partnership Development
    Sales
    Business Management
    Management Skills
    SaaS
    People Management
    Customer Engagement
    Outbound Sales
    Supplier Development
  • $50 hourly
    I’m a visual strategist, art director and designer from Washington, D.C. leveraging my experience across multiple industries to offer innovative solutions and produce creatively compelling outputs. My work focuses on developing brand-aligned visual, written, and audio materials that effectively convey the message and values of my clients. My style of art direction is informed by cultural understanding, expansive industry knowledge, and a natural ability to curate engaging brand experiences and interactions. In addition to my involvement in the creative industry, I am passionate about supporting social initiatives that center justice, liberatory practice, and building collective power. With a background in music and vocal performance, I have recently begun exploring freelance work as a voice actor. I have nurtured longstanding passion for using spoken language as a tool for shared expression and effective communication. As a passionate freelance professional, I am dedicated to delivering exceptional work through a people-centered and mindful approach to design and creation. I am committed to building strong and lasting partnerships with organizations that strive to make social and cultural impact in addition to succeeding as a business or entity.
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    Art Direction
    Voice Acting
    User Experience Design
    Strategy
    Branding
    Fine Art
    Logo Design
    Strategic Planning
    Brand Consulting
    Interior Design
    Brand Identity
    Communications
    Copywriting
    Marketing
  • $50 hourly
    I'm a polymath who likes to travel the world and learn different things. There's no limit to learning! And one of the best ways to learn is to teach. Here are my services and areas of expertise: - Tutoring English, Tagalog, Math and STEM - I have over 9 years experience in teaching elementary, high school and adults - Tour Guiding - I can give you a private tour of the top 3 cities in the East Coast of the USA, Boston, New York, Washington, DC! As well as many other cities in the 31 countries I've visited - Part of my tour packages are outdoor activities which I like doing like hiking, rock climbing, swimming, scuba and free diving, snowboarding - Martial arts I've been training in Aikido, Kali, Kickboxing, Capoeira for over 24 years - Fitness coaching - I can design a custom fitness regimen to create a lifestyle of health and fitness for you - I was a certified physical training leader in the military - I also teach guitar and vocals - I can teach beginner to intermediate lessons where you will be able to sing and play your favorite pop, folk, blues, rock songs - I'm also into spirituality and meditation, I can coach you on how to make sound decisions, giving you my learnings and insights from my life experience whether spiritual, physical health, career, relationships, etc.
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    Event Planning
    Language Interpretation
    Zoom Video Conferencing
    Google Docs
    Google Slides
    Google Sheets
    Coaching
    Martial Arts
    Music & Art Performance
    Human Resource Management
    Hospitality & Tourism
    Teaching
    Training
    Education
  • $35 hourly
    With more than 20 years of experience as a professional writer, I have mastered the written word and am eager to help bring your vision to life. I have ghostwritten dozens of novels, including romance at all variety of heat levels and with as many kinks as you can count. I am also experienced in various YA and fantasy genres. My nonfiction writing carries across multiple fields. As a dual major in English and history, I love delving into the deepest research to create stories and explanations that inform readers without ever seeming dull. My specialty is in the medical field, but I have also written many entries for different reference collections put out by Salem Press. I also have experience with content creation, writing landing pages, blogs, and web page descriptions that meet SEO needs without sacrificing customer enjoyment. As an editor, I have three years of experience in editing academic articles, providing feedback on appropriateness for a given journal, overall structure and argument, and polishing writing. I am also well versed in various style guides, including CMOS 16 and 17, APA 6 and 7, AMA, and others. Whatever your next writing project, I am ready to support you at all phases, from concept development through writing and into editing. I can't wait to get started.
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    Blog Writing
    Creative Writing
    Search Engine Optimization
  • $15 hourly
    Writing is my passion. Growing up soft spoken... I often ran to paper to express myself. This ability paid off. Receiving much recognition from professors and employers for my ability to cleverly piece words together, I pride myself on my analytical and composition skills. Graduating with a degree in Business Administration, I have extensive knowledge in business and financial managment. Previous to working for my self, I worked under the following employeers: FEMA (Federal Gov.), Mayor's Office (State Gov.), and Georgetown. Working with these organizations allowed me to obtain invaluable skills and tools I can continue to utilize. Please contact me via message if I can assist you in anyway!
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    Personal Administration
    Archiving
    Proofreading
    Bookkeeping
    Shareholder Relationship
    Data Entry
    Fax
    Community Outreach
    Financial Audit
    Writing
    Management Skills
    Administrative Support
    Time Management
  • $35 hourly
    Experienced retail employee and photographer looking for a job that allows me to capitalize on my customer service expertise and photography.
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    Videography
    Merchandise Graphic Design
    Adobe Premiere Pro
    Final Cut Pro
    Microsoft Office
    Adobe Lightroom
    Adobe Photoshop
    Photography
    Retail
    Social Media Management
  • $100 hourly
    My name is Jehoshua. And I am an Independent contractor. As a videographer, photographer, music video director and editor I have worked on various projects with DC Embassies, Evalaw, National Latino Farmers and Ranchers Association (NLRFA), Corporate events with brands such as Rolls Royce, Jovadi, TedEx etc. I have also covered several weddings and other celebratory events. . I am highly proficient in editing with Final cut pro, Adobe Lightroom for editing. I work well with both big and small sized video projects. I am very creative and work well with others. To me, Communication is key so I do my best to convey my thoughts and ideas with people i work with. Please feel free to send me a message to see more of my work as I have an extensive catalog.
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    Video Post-Editing
    Music
    Social Media Management
    Video Editing & Production
    Photography
    Camera
    Adobe Inc.
    Final Cut Pro
    Video Editing
    Video Production
    Music Video
    Wedding & Event Video
    Event Photography
    Videography
  • $25 hourly
    Hard-working individual with previous retail experience. Proven to be a responsible and dedicated person with excellent communication and management skills, and the ability to learn quickly. Aiming to bring these qualities to any role in your company. Authorized to work in the US for any employer
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    Internet Marketing
    Social Media Marketing
    Instagram
    TikTok
    Influencer Marketing
    Social Media Content Creation
    Retail
    Content Creation
    Content Editing
    Product Development
    Beauty
    Business Management
    Beauty & Personal Care
    Social Media Management
  • $45 hourly
    I help businesses 2.5x 📈 their revenues earned from outbound outreach through my battle-tested and consistently repeatable process. Wondering how to work together? Schedule an interview to figure out if you would be a good fit to work with me. This is what sets me apart from my competition:  As of November of 2022 I have closed over $1.5M in recurring revenue achieving over 121% to plan.  Communication is key for me. I pride myself on consistently ensuring that my clients are up to date on all progress that is made.  My results don’t stop when our project is finished. My main goal is to provide you with an extensive playbook so that your staff is equipped with the keys for consistent success. Like what you are hearing? Schedule an interview to figure out if you would be a good fit to work with me. My process (SPIN Selling) is focused around 3 key skills that top-performing sales teams in any niche do better than their competition. I can help you do the same.  Effective questioning techniques that motivate prospective buyers to pin point their paint points that are crucial to their operations  Diligent planning to ensure that we are being efficient with the time of our prospects  High-volume outreach to amplify the quantity of qualified buyers that are introduced to your product Thank you for learning about me! I can’t wait to learn more about you and empower you with the ability to put your business development and digital marketing into overdrive. Invite me to your job on Upwork to find out if you’re a good fit to work with me.
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    Account Management
    Outbound Sales
    Business
    Customer Relationship Management
    Key Account Management
    CRM Software
    Finance
    Selling
    Client Management
    Sales & Marketing
    Relationship Management
    Sales
  • $39 hourly
    Professional Summary Enthusiastic professional with more than 17 years of design, deliver, and leadership experience focused on the overall customer's interaction. Professionally translate business objectives to internal clients into tangible actions with goals to drive measurable results with external customers. Adept at organizing and facilitating management and team building training programs and activities. Detail oriented, motivated and adaptive professional with a proven track record to coach and inspire both peers and leaders to success, by developing engaging curricula and persuasive presentations that exceeds expectations.
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    Elearning
    Adobe InDesign
    Adult Education
    Sociology
    System Automation
    Training Design
    Continuous Improvement
    Microsoft Outlook
    Office Design
    Instructional Design
    Adobe Photoshop
    Microsoft Office
  • $42 hourly
    I am a 26-year-old Ecuadorian doctor. I speak my native language which is Spanish, I'm fluent in English and a little German. Being a doctor implies that you must be multifunctional, work well under pressure, be organized and systematic but also you must be able to think outside the box if it is needed. Being a doctor means that you are responsible of the life of your patients and in some cases that requires for you to think and act fast in life or dead circumstances. I've worked as a culinary assistant in a specialized nutritional restaurant that used only natural ingredients and was responsible of the nutrition of costumers that suffered from diabetes, hypertension, obesity, and other conditions that required a special diet. I´ve also worked as a sales assistant and in customer service, in which I learned how to deal with exigent costumers and to solve adverse situations.
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    Adobe Photoshop
    Presentations
    Health
    Sales
    Medicine
    Microsoft Word
    Microsoft Excel
  • $40 hourly
    I've always had a healthy obsession with learning. Last year I pivoted my career from sales toward IT after becoming a Salesforce Admin. My passion lies in leveraging technology to create processes that leverage data to optimize time, accuracy, and vanquish headaches. SALESFORCE SKILLS Security Specialist Sper badge Process Automation Specialist Super badge Business Administration Specialist Sper badge Lightning Experience Reports & Dashboards Specialist Super badge Heroku Salesforce connect Various Salesforce integration processes and uses
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    Salesforce CRM
    Information Analysis
    Google Workspace
    System Maintenance
    Analytical Presentation
    Event Planning
    System Automation
    Data Analysis
    Automation
    Relationship Management
    Administrate
    Business
    Salesforce
  • $20 hourly
    Skills * Administrative Support * Data Entry * Executive Administrative * Excel * Communications (2 years) * Investigative skill (1 year) * Resourceful (2 years) * Analyze (2 years) * Microsoft office (2 years) * Sales (2 years) * Human Resources (2 years) * Receptionist (2 years) * Team Building (2 years) * Teaching (1 year) * security * word * customer service skills * powerpoint * Administrative Assistant * MS Office * Scheduling * Filing * Manager (1 year) * Fast Food * Food Prep * Team Member * Customer Service * Office Experience (2 years) * Food Service * Food Preparation * Cash Handling (3 years) * Food Industry (3 years) * Serving Experience * Restaurant Experience * Cashiering * Time Management * POS * Busser * Restaurant Management * Food Safety * Merchandising * Cleaning Experience * Host/Hostess Assessments Call center customer service - Familiar June 2021
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    Microsoft Word
    Microsoft Office
    Data Entry
    Server
    Fast Food
    Administrative Support
    Food & Beverage
  • $17 hourly
    I am a senior student studying Psychology & Political Science at American University with experience in writing and editing. I love writing for research purposes but especially creatively!
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    Microsoft Word
    Public Affairs
    Presentations
    Political Science
    Writing
    Psychology
  • $35 hourly
    I’m an Experienced AV Technician with over 8yrs in the field. Starting my tech career in AV in 2014, I’ve found a passion and a calling for what I do. Anything I can add to get the job done effeciently I will do.
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    Video Lighting
    Camera
    Network Equipment
    Structured Cabling
    Video Editing & Production
    Audio Production
    Technical Project Management
    Phone Communication
    Technical Support
    Tech & IT
  • $20 hourly
    I am an extremely efficient working professional. I am passionate about working diligently to get a great product for my clients and their customers. I have experience working in commercial and service functions. My focus is always ensuring that the customer leaves happy with the service they receive.
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    Lead Generation
    Salesforce Lightning
    Administrative Support
    Data Analytics
  • $20 hourly
    I'm a young professional in my 20s looking to further utilize and build on skills in administrative support, research, project management, and more. I freelanced during the pandemic and had major success, and I'm open to supporting clients in whatever way that's meaningful. Developing quality relationships with clients and delivering satisfactory results are a top priority of mine. I'm available 7 days a week, and looking to generate extra income to pay off student loans faster and to invest with. Please don't hesitate to reach out and let me know how I can be of assistance to you.
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    Online Chat Support
    Phone Support
    Email Support
    Project Management
    Web Design
    Social Media Content
    Data Analysis
    Human Resources
    Community Management
    Audio Transcription
    Research & Development
    Data Entry
    Virtual Assistance
    Administrative Support
  • $25 hourly
    I am a former business development representative with a background in political science, public health, and customer service; as well as extensive experience in digital outreach and organizing. I have a passion for helping build strong, resilient communities; and am especially interested in examining the intersections between health, power, and narrative.
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    Digital Media
    Events & Weddings
    Communications
    Community Outreach
    Content Writing
    Business Development
  • $40 hourly
    As a dedicated and highly organized Executive Assistant, I bring a wealth of experience in supporting senior executives and ensuring the smooth operation of executive-level functions. My expertise lies in seamlessly managing complex schedules, coordinating high-profile meetings, and handling a wide range of administrative tasks with precision and efficiency. I excel in communication, both written and verbal, allowing me to confidently liaise with executives, clients, and stakeholders. My strong business acumen, combined with advanced proficiency in Microsoft Office Suite, enables me to prepare detailed reports, craft compelling presentations, and manage data with a keen eye for detail. I am known for my problem-solving abilities and adaptability, ensuring that challenges are met with practical solutions and that tasks are completed to the highest standard, even under tight deadlines. My experience in organizing events, managing projects, and juggling multiple priorities has honed my ability to maintain order and productivity in dynamic and fast-paced environments. Ultimately, my goal is to provide unwavering support to executives, allowing them to focus on strategic initiatives while I take care of the details. I am passionate about contributing to the success of the organization and am committed to continuous improvement and professional growth.
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    Communication Skills
    Patient Care
    Appointment Setting
    Appointment Scheduling
    Calendar Management
    Medical Billing
    Call Center Management
    Project Management
    Virtual Assistance
    Data Entry
  • $50 hourly
    PROFILE I'M a Mandela Washington Fellow 2024 at Clark Atlanta University USA and Hold a BSc in Electrical Engineering and a BA in Management, with enhanced expertise from ISS at Technical University of Munich German, I led as Co- Founder and CEO of Agelgil Eco-Packaging since 2021 G.C. My approach as a steward entrepreneur emphasizes innovation, environmental conservation, and the empowerment of the youth in the realm of green entrepreneurship.Recognized as Land Restoration Champion Africa 2023 and an Africa Prize Alumni (2022), grant winner, and winner of the Bruh Innovation Award, my journey illustrates the impact of pioneering solutions and collaborative efforts in the pursuit of sustainable development. Beyond steering Agelgil, I dedicate myself as a mentor, trainer, and volunteer, including in nurturing future women leaders in STEM across Africa, further solidifying my role as a catalyst for sustainability and gender equality in the Entrepreneurial landscape.
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    Social Media Management
    Data Entry
    Graphic Design
    Data Analysis
    Sustainability
    Management Skills
    Electrical Engineering
    Pitch Deck
    Startup Consulting
    Design Thinking
    STEM Tutoring
    Tutoring
    Training & Development
    Coaching
  • $100 hourly
    Conduct therapeutic individual and family therapy sessions.  Utilize variety of therapeutic interventions, including humanistic, person-centered, psychodynamic, CBT, DBT, solution-focused, trauma-informed, and family systems. Utilize motivational interview to facilitate client involvement.  Develop and implement culturally competent treatment plans from diagnosis and modify when needed.  Collaborate and consult with colleagues and multidisciplinary professionals (psychiatrists, etc.) Intake Coordinator 01/2024– Present  Conducted intake assessments and provided psychoeducation to clients and agency personnel.  Managed client communication, insurance paperwork and internal/external referrals.
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    Community Management
  • $45 hourly
    Hey there! I’m Evonne, your go-to Virtual Assistant based in the DC area. I’m all about making your life easier by handling the digital stuff that can feel overwhelming. From designing eye-catching flyers for clubs and parties to managing your digital content and running successful ad campaigns, I’ve got you covered. I’ve worked with a range of clients to help them boost their online presence and really connect with their audience. Whether you need someone to create killer visuals or keep your social media on point, I’m here to jump in and make things happen. Sure! Here’s the list in a copy-paste format with no details or bullet points: ✨General Administrative Services ✨Social Media Management ✨Content Creation ✨Email Marketing Management ✨Project Management ✨Event Planning Support If this gets your attention, I’m sure I can grow and catch more attention for your business!
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    Cultural Adaptation
    Problem Solving
    Research & Strategy
    Content Creation
    Graphic Design
    Data Entry
    Email Management
    Social Media Management
    Social Media Advertising
    Organizational Plan
    Communications
    Time Management
    Virtual Assistance
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