Name: Customer Service Representatives
Brand: Upwork
Rating: 4.8 (172 reviews)

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Clients rate Customer Service Representatives

4.8/5

based on 172 client reviews

$45 hourly
- 4.8/5
- (17 jobs)
I have vast and extensive experience supporting web, software and mobile applications in the past. A well experienced specialist in the fields of Technical Support and Customer Service, I’m a former employee of droidbox, G2 Crowd ( a Chicago based start up tech company), Acompli email app (now Outlook in iOS Appstore/Google Playstore), delivrd.com and LastPass (by Logmein), world’s leading password manager as of today with 30 million subscribers. I have also experienced supporting small to medium sized tech companies on Amazon, eBay., Shopify and Magento ( 4-5 yrs). Slack, Helpshift, XSellco/ Reply manager, Zendesk/ Zopim chat, Drift, LiveAgent, Linnworks, Teamviewer, Netsuite and Salesforce are some of the web platforms that I have used in the past. I can help you in providing your clients and customers with the help and assistance that they need. Contact me if you're looking for an employee that fits the skills and the services that I offer.

Customer Service
Live Chat Software
iOS
Technical Support
NetSuite Administration
Android App
Troubleshooting
Technical Analysis
Salesforce
Information Technology Operations
Google Docs
Intercom
Zendesk
Online Chat Support
$25 hourly
- 5.0/5
- (16 jobs)
Hello! Need help with back-office administrative tasks? Consider me to help keep your books organized and up to date. The tone of one voice is essential. I have an upbeat, friendly, and professional manner that will make any customer/client comfortable interacting with me. If communications are primarily in email, I am excellent at responding promptly to clients/customers. I have administrative support skills, and back office skills. I use Microsoft 365 on the daily and consider myself intermediate and gaining. I use software such as Slack, DropBox and Asana, to keep things organize and stay on top of communication. If it is a software I have not worked with, I can quickly learn. I input data and provide an Excel spreadsheet for my colleagues when needed. I can meet deadlines. Working in different environments, from a lay-back RV park to a hectic Emergency Room, has given me the skills to work under pressure. We are a military family that moves every few years, the reason for my long work history. I know it is a big pool of freelancers out there, and I hope to get the opportunity to work with you fabulous folks! I am currently available to work for 0-15 hours a week. Thank you for your consideration. Get back the time YOU need to run your business!

Customer Service
Online Chat Support
General Transcription
Administrative Support
Email Etiquette
Phone Communication
Email Communication
Data Entry
$25 hourly
- 4.8/5
- (11 jobs)
Hello, welcome to my profile! I’m a Top-Rated Plus freelancer on Upwork and I represent the top 3% of talent on the platform. I specialize in customer service, virtual assistance, and data entry. What do I have to offer? -Exceptional communication skills for effective customer support and satisfaction. -Proactive virtual assistant proficient in schedule management, email correspondence, and administrative tasks. -Meticulous data entry specialist ensuring accuracy and data confidentiality. -Track record of exceeding client expectations and delivering outstanding results. -Expert in resolving complex customer issues and streamlining workflows. -Highly organized and detail-oriented freelancer for efficient task management. -Trusted by clients for top-quality work and receiving glowing testimonials. -Dedicated to client satisfaction and committed to achieving success together. Opt for a Top-Rated Plus freelancer, adept in the domains of customer service, virtual assistance, and data entry. Make the choice to connect with me today and let's delve into a conversation about how I can leverage my exceptional skills to elevate and amplify your projects. Together, we can achieve remarkable results and drive success.

Customer Service
Microsoft Windows
Online Chat Support
Microsoft Teams
Administrative Support
Product Review
Virtual Assistance
Social Media Website
Inbound Inquiry
Interpersonal Skills
Health & Wellness
Zoho CRM
Zendesk
Data Entry
$22 hourly
- 4.9/5
- (69 jobs)
Hi, my name is Darlan and I have a diverse and extensive background in administrative and healthcare support. My 13 years of experience as an administrative/virtual assistant, coupled with my past medical roles as a medical assistant, lab assistant, and phlebotomist showcase a well-rounded skill set. I thrive in customer service roles, demonstrating a keen understanding of the importance of providing solutions to people's problems, especially in healthcare settings. I’m proficient in inbound call handling, email management, and chat support, along with familiarity with various tools such as Shopify, Zendesk, Slack, and Stride, positions me as a versatile and adaptable professional. My experience with Authorize.net, Help Scout, Dropbox, and Google Docs further adds to my robust skill set. My enthusiasm for answering emails and chats reflects my dedication to excellent communication and support. Overall, my background and skills make me a valuable asset in the dynamic and evolving landscape of virtual assistance and healthcare support.

Customer Service
Medical Terminology
Help Scout
Administrative Support
Zendesk
Email Etiquette
General Office Skills
Online Chat Support
Shopify
Microsoft Word
$30 hourly
- 5.0/5
- (13 jobs)
Experienced virtual admin/assistant with 10+ years remote experience, whose objective is to gain a virtual assistant/executive assistant, basic administrative duties, project management, or data entry role. • Articulate communicator excelling in presentation, negotiation, and customer service. • Strong relationship builder based on professionalism, support, and follow through. • Proficient in all Office and Adobe programs, as well as a variety of CRM's and other applications such as Trello, Slack, Calendly, and 1Password. • Highly organized, excellent at multitasking, and places importance on attention to detail. • Excel in tasks such as calendar in email management, record keeping, research, data entry, budget tracking and reconciliation. • Skilled at project management and event planner from concept to completion.

Customer Service
Calendar Management
Time Management
Bookkeeping
Data Entry
Virtual Assistance
Customer Relationship Management
Business Development
Scheduling
Office Administration
Sales Management
Microsoft Office
Account Management
Customer Support
$10 hourly
- 5.0/5
- (3 jobs)
Seeking to learn more about chat support jobs and get my foot in the door in the remote working environment.

Customer Service
Product Review
Review
Data Entry
Chat Plugin
Online Chat Support
$3 hourly
- 4.9/5
- (86 jobs)
I have over 15 years of experience in the medical billing (RCM) and coding field, including 7 years as an auditor. My multi-tasking abilities help me stay organized, and I pride myself on being dependable with strong customer service skills. I am recognized for my flexibility, self-motivation, and effective communication. My experience spans all aspects of the revenue cycle, including compliance, coding, auditing, physician education, credentialing, and billing. On the insurance side, I have worked with HCC coding, auditing, and educating physicians on denials, E/M coding, DME, COVID-19 reporting, and telehealth. Recently, I have been involved in developing an AI program for real-time physician coding. My responsibilities include applying comprehensive knowledge of industry-standard billing and coding rules to ensure accurate medical claims for services in multi-specialty clinics, urgent care, and outpatient settings. I conduct follow-ups and audits to analyze root causes of NCCI edits and denied claims, collaborating closely with the appeals and grievance department. I have coordinated RADV audits for Medicare and provided follow-up education for delegate groups. Additionally, I deliver team and physician training, webinars, and corporate-wide articles on auditing, billing, and coding. I also address patient inquiries regarding billing and coding by liaising with customer service, physician offices, and financial services teams. My work requires proficiency with coding resources such as ICD-9/10, CPT, and HCPCS Level II, along with software like Athena Health, Encoder Pro, Super Coder, ECW, Allscripts, CAC, 3M, IBM, NextGen, Centricity, Heartland, ICanotes, Office Ally, and Epic. I have developed and led training for providers and staff based on audit findings, CMS HCC coding requirements, and prospective health reviews. Recently, I authored a billing and coding course for Behavioral Health Providers with the American Physicians Institute. I hold certifications in ICD-10 Proficiency and CMRS from AMBA, and I have completed coursework in E/M Auditing through NAMAS and AAPC, as well as Denials Certification and Behavioral Health Certification through AAPC. Currently, I am working on short- and long-term contracts through Upwork. Additional documentation and references are available upon request.

Customer Service
Medical Records Research
Medical Procedure Coding
Microsoft Office
Electronic Medical Record
Medical Informatics
Medical Billing & Coding
Office Administration
Adult Education
Data Entry
ICD Coding
Epic Systems Medical Software
Medical Condition Coding
Compliance
$38 hourly
- 5.0/5
- (8 jobs)
Dedicated and results-driven professional with a proven track record in project management and IT & operations leadership. Seeking a challenging position where my strategic planning, operational optimization, and team collaboration skills can contribute to organizational success and drive efficiency. Adept at implementing innovative solutions to enhance project outcomes and streamline operations.

Customer Service
Problem Solving
Process Optimization
Sales Management
HR System Management
Documentation
System Analysis
Vendor Management
Change Management
Product Management
Project Management
Salesforce
Business Operations
IT Management
HR & Business Services
$190 hourly
- 5.0/5
- (1 job)
I am a very experienced civil litigator who is seeking to take a step back from the stress and instead, help other attorneys be successful by working behind the scenes. These are your clients and your cases, I work as your support like a paralegal (but with an enhanced skill set), not as an attorney. For example, I have strong legal research and writing skills. If you do not have time to get that trial brief done in between preparing witnesses, that is something I can help with. Or, if you are too busy meeting with clients to draft their complaints, petitions, responses, etc., allow me to help you with those. Need to bring a summary judgment motion but just do not have the time to draft it, I would love to help out. While an Associate Attorney at the Law Office of Robert Helland, I brought an appeal to Division II of the Washington State Court of Appeals, won the case, and created new caselaw when they published the opinion. In re the Marriage of Robertson, 113 Wn.App. 711, 54 P.3d 708 (2002) I can also review depositions and assist with discovery from conception to completion. While at the Law Offices of John Francis Kennedy, I spent a great deal of time handling and searching depositions. Investigating the worthiness of bringing a case can also be crucial, and I have a strong ability to spot potential pitfalls or avenues of success or do the investigative work necessary to be able to evaluate a case. In practice, I focused on family law, estate planning, domestic violence, personal injury, insurance defense, civil rights and governmental tort liability defense, and a few misdemeanors. I have experience in other areas as well; however, those are the areas I am strongest in. My time practicing was in Washington State (including the Western District of Washington); however, I am willing and even desire to learn other jurisdictions. If your case is in the Seattle/Tacoma/Everett area, I may even be available for off-line, in person work at your office or in court. In addition, I also have very strong administrative skills. I can type, have incredible organizational ability, and the nick-name given to me from my last employer is “details.” I am able to get along well with most people and have empathetic customer service/client skills. I am a very good listener, so if one of your clients just needs to feel heard on their case, a law firm quality that leads to long-term client retention or good reviews, I can sit on the phone with them taking notes for a much lower rate than you. If your case has a lot of witnesses and you do not have time to prepare them all for trial, I can certainly assist with that task. I am also experienced at putting trial binders together and preparing ER904s. Wherever you have a need for an extra set of hands and legal brain, whatever you find you just do not have the time to get to and keep your quality of life sane, whenever you just need a break and for someone else to jump in and do what you need them to do, I am who is ready and available to assist.

Customer Service
Legal Writing
Civil Law
Legal Transcription
Legal Assistance
Family Law
Typing
Estate Planning
Communication Skills
Legal Research
$65 hourly
- 5.0/5
- (17 jobs)
With over a decade of experience in leading and optimizing operations across various industries I offer comprehensive expertise in customer support management, operations management, project management, leadership training, and business consulting. My track record includes transforming struggling teams, implementing efficient workflows, and driving substantial cost savings while improving productivity and customer satisfaction. I excel in fostering collaboration, optimizing processes, and delivering results-driven solutions tailored to each client's unique needs. As a people manager, I am a human-centric leader with 10+ years of expertise in Relationship Management, Operations and the full Customer Experience Lifecycle. Proven track-record of leading large teams to identify, implement, and scale strategic customer-centric solutions and workflows aligned to customer and organizational objectives. History of identifying KPI's, creating SOP's, and providing internal and external guidance for Software as a Service (SaaS) solutions in both government and private sectors, for Startups to Fortune 500 companies. Services Offered: - Customer Support Management - Operations Management - Project Management - Leadership Training - Business Consulting Experience with and in the following: - HTML / CSS - Active Directory - Microsoft Office Suite & SharePoint - Auth0 - Citrix Console - Various CRM Platforms including: SalesForce, LinkedIn Sales Navigator, HubSpot, Asana, Monday, Oracle, Zoho, and more. - Various Support Platforms including: ZohoDesk, ZenDesk, Freshdesk, Intercom, JIRA, BMC Remedy, ServiceNow, Seibel, and more. Why Choose Me: - Proven track record of driving tangible results and exceeding expectations. - Strong analytical skills coupled with strategic thinking and problem-solving abilities. - Excellent communication and interpersonal skills for effective collaboration. - Committed to delivering high-quality work with attention to detail and professionalism. I look forward to our collaboration to elevate your business operations and achieve your goals effectively. Elizabeth ____________________________________________________________________________________________ PLEASE NOTE: I also run an agency with professionals with the same level of knowledge as myself with differing rates. Please visit: upwork.com/ag/elaitechnologies/ for more information.

Customer Service
Data Analytics
Service Level Management
BPO Call Center
SaaS
Customer Lifecycle Messaging
KPI Metric Development
Financial Analysis
Customer Experience
CRM Software
Quality Assurance
Project Management
Business Operations
Customer Support
Stakeholder Management
$45 hourly
- 5.0/5
- (14 jobs)
Looking for a detail-oriented and skilled virtual admin? Look no further! With extensive experience in human resources, I am an expert in benefits, employee relations, talent acquisition, and more. I have managed full-cycle recruitment needs, conducted new hire orientations, managed benefits administration, and developed and implemented training programs. Additionally, I have experience in reputation management, sales coordination, virtual assistant work and team management.

Customer Service
Customer Engagement
Human Resources Consulting
Transcription Software
Human Resource Management
Inventory Management
Sales & Inventory Entries
Zoom Video Conferencing
Business Management
Data Entry
English
Microsoft Office
$120 hourly
- 5.0/5
- (10 jobs)
Nice to meet you! I'm Robert and I'm a data & dashboarding professional based in the USA. I focus specifically on the following verticals: - Franchise (Multi-unit Franchisees & Franchisors) - Real Estate (Owners, Operators, Asset / Property Management) - Small Business (Financial & Operational Reporting) I've been working in the data analytics consulting space for the past several years, and am actively building my own freelance practice both in and outside of Upwork. I use a variety of tools depending on project requirements, but am most proficient with the Microsoft stack (Excel, Power BI, Azure, Fabric, etc.). Outside of work, I'm a CrossFit L1 instructor, love traveling, and spend a lot of time with my family. I am interested in learning about your business and helping you acheive your data / dashboarding goals!

Customer Service
Data Analytics
Analytics
Analytics Dashboard
Real Estate
Data Science
Data Analytics & Visualization Software
Microsoft Power BI Data Visualization
Microsoft Excel
Python
Microsoft Power BI
Data Visualization
Dashboard
$50 hourly
- 5.0/5
- (2 jobs)
Services Offered: HR Consultation, Transcription, Voiceover Work, Virtual Assistance Human Resources $75/hr Certified HR professional, skilled at setting strategic HR initiatives, advising management on personnel issues, streamlining administrative systems, drafting company handbooks/procedures and communicating with tact/professionalism. Experienced in benefit and leave administration, hiring, orientation, on-boarding, payroll, job descriptions/classifications and performance management. Transcription $50/hr (negotiable) Previously having worked for an online transcription site, I am experienced in transcribing audio files to text, and using online software to add subtitles to videos. At 60+ WPM with high accuracy, I can provide a quick turn-around on most transcription projects. Voiceover $35/hr or Fixed Rate Done primarily as a hobby, I was introduced to voiceover work when I did voiceovers for a series of training videos for my company. I enjoyed it so much, I began looking for opportunities to continue voiceover work as a freelancer. General Administrative Support $35/hr (negotiable) 15 years of office experience, including customer service, data entry, accounting and general office management and support.

Customer Service
Female Voice
General Transcription
Administrative Support
US English Dialect
Resume Screening
Voice-Over
Human Resources Strategy
Candidate Interviewing
Candidate Management
Human Resource Management
Office Administration
Benefits
Data Entry
$35 hourly
- 5.0/5
- (3 jobs)
Hi! I have a love for making the days of others easier, and I'm excited to have the chance to help with yours! I average a 95 WPM, get a deep satisfaction from making the perfect spreadsheet, and have exceptional organizational and planning skills to help make any event, soiree, or even challenging workday go swimmingly. I look forward to working with you!

Customer Service
Scheduling
Event Planning
Spreadsheet Software
Administrative Support
Illustration
Phone Communication
Typing
Email Communication
$60 hourly
- 4.7/5
- (1 job)
I am a licensed attorney always looking for opportunities to apply my skills and gain experience in business and commercial law. I have assisted in drafting hundreds of vendor contracts, including, MSAs, SOWs, NDAs, amendments, PSAs, and Terms of Service. I have advised business professionals on contractual matters, regulatory issues, and corporate governance. I am approachable, reliable, and determined to produce quality work and make your life easier!

Customer Service
Microsoft Outlook
Draft Documentation
Legal Research
Data Entry
File Documentation
Office 365
Microsoft Excel
Writing
Proofreading
English
$50 hourly
- 5.0/5
- (1 job)
Project management and Virtual Program Specialist with a deep knowledge of virtual platforms, programming, promotions, production, event planning, and budgeting with focus on currents resulting in strong ability to build a brand and implement philosophies. Exceptional interpersonal skills with an ability to foster positive relationships with all people including those requiring special and individual attention. Ability to maintain focus on primary assignments while accepting additional responsibilities.

Customer Service
Zoom Video Conferencing
Product Knowledge
Adobe Connect
Microsoft Outlook
Interpersonal Skills
Project Management
Citrix Systems GoToMeeting
Customer Support
$45 hourly
- 4.9/5
- (7 jobs)
I have a Certificate in Accounting where we exclusively utilized Quickbooks Online. As of January 2023, I became a certified Quickbooks Online Pro Advisor. My 12 years of bookkeeping experience has made me a lover of organization and clarity. Typing 100 WPM, my hyper attention to detail does not falter. Due to working in an administrative capacity for over 11 years, my most significant strength is multi-tasking and prioritization. This flexibility has made me a dependable team member as the needs of the day fluctuate. You may glean from my work history that I have done bookkeeping in the non-profit sector and Architectural and Engineering industry. This was completed through QuickBooks Desktop as well as Deltek's Ajera program. I am an avid user of Microsoft Excel and Google Sheets to supplement my organization. I firmly believe in maintaining the visibility of Bookkeeping processes and practices.

Customer Service
QuickBooks Online
Payment Processing
Daily Deposits
Bookkeeping
Invoicing
Account Reconciliation
Intuit QuickBooks
Bank Reconciliation
Accounts Receivable
Accounting Basics
Accounts Payable
Data Entry
$160 hourly
- 5.0/5
- (5 jobs)
Enablement Edge is a pioneer in the realm of sales enablement, boasting three decades of dedicated service to transforming sales teams and enhancing their performance. With an unwavering commitment to excellence, Enablement Edge has positioned itself as a leader in helping organizations achieve outstanding sales success through strategic enablement solutions. It is our mission to empower sales teams to exceed their goals through innovative training, effective tools, and a robust support system. We strive to bridge the gap between potential and performance, enabling sales professionals to unlock their true capabilities and drive unprecedented growth for their organizations. Our Experience With 30 years of experience in sales enablement, we have a proven track record of delivering impactful results. We have partnered with 100’s of companies across various industries, including technology, pharmaceuticals, finance, and manufacturing, tailoring our approaches to meet specific industry demands and challenges. Our long-standing history in the field has equipped us with unique insights and strategies, and our team consists of seasoned professionals with extensive backgrounds in sales management, marketing, technology, and corporate training. Each member brings a wealth of knowledge and experience, driving our mission forward with passion and expertise. Our Services We offers a comprehensive and custom suite of services designed to optimize every aspect of the sales process: - Sales Hiring, Training, and Coaching - Sales Process Optimization - Content and Messaging Strategy - Technology Integration - Performance Analysis - And Much more! Our Commitment to Innovation and staying ahead of industry trends is at the core of our business philosophy and ensures that our clients always have access to the most advanced tools and strategies. Connect with Us! Join us on our journey to redefine sales success and connect with Enablement Edge on how we can help your organization at: enablementedge.net

Customer Service
Sales Funnel Builder
Sales Lead Lists
Sales Management
Customer Support
Customer Relationship Management
Sales Promotion
Relationship Management
Outbound Sales
Telemarketing
Cold Calling
Sales
$40 hourly
- 5.0/5
- (4 jobs)
Hi there, my name is Elizabeth Ruby Castaneda and I am a certified medical assistant looking to work from home as a medical translator. I can efficiently translate medical terms as well as any documents. I’ve recently translated a campaign website for a client from English to Spanish. I am very eager to work and am happy to give you a quote.

Customer Service
Scheduling
Immigration Document Translation
Medical Device User Manual
Spanish to English Translation
Medical Translation
Immigration Law
Mexican Spanish Dialect
Data Entry
Contract Translation
Documentation
Document Translation
Website Translation
Translation
$35 hourly
- 5.0/5
- (4 jobs)
PROFILE Senior criminal defense paralegal in Tacoma, WA. Experience in legal procedure and writing, administration and clerical work, and personal assisting.

Customer Service
Case Management
Filing
General Transcription
Legal
$40 hourly
- 5.0/5
- (1 job)
Bilingual Marketing Specialist with a BBA in Marketing (summa cum laude, GPA 4.0/4.0), ready to apply my knowledge in the working world. My interests include market research and digital media, as I have gained deep insights into developing, implementing and analyzing marketing strategies during my studies. In addition I recently earned the Facebook/Meta Social Media Marketing Professional Certificate and the Meta Certified Digital Marketing Associate Certificate.

Customer Service
Time Management
German
Advertisement
Marketing
Facebook Ads Manager
Market Research
Digital Media
Instagram
Microsoft Office
Office Administration
Facebook
Public Relations
Marketing Strategy
Social Media Marketing
$35 hourly
- 5.0/5
- (4 jobs)
As a dedicated digital marketing professional, my primary goal is to build strong customer relationships, drive brand loyalty, and enhance customer engagement. I have a deep passion for optimizing social media presence, constantly refining strategies, and implementing specific adjustments tailored to achieve outstanding results.

Customer Service
TikTok
Instagram
Community Management
Graphic Design
Social Media Marketing
Customer Engagement
Social Media Management
Canva
$40 hourly
- 4.7/5
- (3 jobs)
I am an enthusiastic and skilled creative with a collective 6 years of experience under my belt in Copywriting and Graphic Design. Over the years I have developed a compelling writing style that captivates any audience and a graphic design skill set that can achieve all of your marketing goals. My biggest asset is that my writing, editing and designing styles are adaptable and unique to the subject matter. My writing experience includes: • SEO writing • Content creation • Content editing • Business newsletter writing and editing • Business proposal writing and development • Website copy And my graphic design experience includes: •Print ad design • Logo design and branding • Web graphics and ads • Marketing collateral • Direct mail • Illustration and infographics using vector programs • Magazine layout I would love to hear more about your ideas for your business and how I can help take your content to the next level!

Customer Service
Blog Writing
Blog Content
Oracle Database
Adobe Creative Suite
Freelance Marketing
Copywriting
Visual Merchandising
Travel Photography
Photo Editing
Adobe Illustrator
Adobe Photoshop
Logo Design
Search Engine Optimization
Graphic Design
$39 hourly
- 5.0/5
- (3 jobs)
I am able to help work with patients with their visual muscular skills and help them improve their visual tracking through vision therapy.

Customer Service
Receptionist Skills
Microsoft Excel
Video Advertising
Microsoft Word
Website Builder
Video Editing
Voice Recording
$75 hourly
- 5.0/5
- (1 job)
Hello! As founder of Maypop Management, I am dedicated to streamlining operations for busy business professionals and entrepreneurs, helping them achieve their goals by providing support, managing administrative tasks, and facilitating growth in a professional and friendly manner.

Customer Service
Project Management
Task Coordination
Organizational Structure
Management Skills
Client Management
Process Improvement
System Automation
Entrepreneurship
Administrative Support
Email Support
Social Media Content
Social Media Management
Business Management
Task Creation
$50 hourly
- 5.0/5
- (1 job)
I'm a people person at heart, I have 5+ years of experience as a recruiter, specifically in tech recruiting. I've recruited for engineering (software, hardware, and mechanical) sales, finance, customer support, and HR. I'm looking for something to do in my spare time to help others grow their careers

Customer Service
Resume
Career Coaching
Interview Preparation
Interview Training
Resume Screening
Resume Writing
Contract Negotiation
Leadership Training
Candidate Sourcing
Google Workspace
Microsoft Office
Recruiting
Cold Calling
$35 hourly
- 4.9/5
- (1 job)
Relatable, responsible, positive, passionate, strategic, connector, leader and program manager with experience working in high growth, moderate to fast environments. I'm passionate about creating a stress-free project management style workflow for teams whether involved in a temporary manner or in the end-toend process. I am a support leader who is fervent about bringing vision to life and putting systems and processes in place that will cause it to thrive. It is my goal to serve and empower people to be leaders in their own right and managing work effectively and timely for every stakeholder involved. I love to strategize from big vision and streamline the puzzle pieces of work to increase efficiency for a culture of sustainability as a company or department scales. My experience as a HR Coordinator, Customer Service Account Manager, Project Based Learning Coordinator and now, Program Manager helps me to drive operational excellence and root out

Customer Service
Contract
Program Management
Business Management
Curriculum Design
Strategy
Ebook
Budget
Curriculum Development
Administrate
Academic Editing
Database
Microsoft Office
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