Hire the best Customer Service Representatives in Midrand, ZA

Check out Customer Service Representatives in Midrand, ZA with the skills you need for your next job.
Clients rate Customer Service Representatives
Rating is 4.7 out of 5.
4.7/5
based on 122 client reviews
  • $10 hourly
    Dynamic and accomplished professional with a wealth of experience spanning Human Resource Management, Guest Relations, Operations, Revenue, and Account Management within the hospitality industry. Recognized for excellence in Senior Reservations Specialist roles, consistently delivering seamless guest experiences while optimizing revenue streams. Proficient in property management, adeptly handling operations, distributions, and cultivating robust client relationships. Possesses exceptional communication skills and a collaborative leadership approach, adept at driving cross-functional teams towards achieving organizational objectives. Proficient in Airbnb, B.com, Vrbo, Expedia , Pricelabs, Keynest, Bookingsync, IGMS, Front, Slack, Rightmove & Zoopla. My expertise and skills, Guest Relations & Customer Support Specialist - US & UK based experience Senior Reservations Specialist - US & UK based experience Operations, Distribution & Revenue _ US & UK based experience Property Management & Account Management - UK & SA based experience Realtor - SA based experience
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    English
    Slack
    Front
    Retail
    Human Resource Management
    Management Skills
    Food
    Teaching English as a Foreign Language Certification
    Time Management
    Packaging Design
    Covers & Packaging
    Retail & Consumer Goods
    Food & Beverage
  • $60 hourly
    OBJECTIVE Sales professional with 4+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Sales Associate role in your company.
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    Phone Communication
  • $65 hourly
    I’m an administrative professional with over 8 years of experience supporting small and medium-sized businesses. Whether you need help streamlining office operations, managing customer relations, or coordinating projects remotely, I’m here to assist. -Skilled in administrative support, virtual assistance, customer service, and content creation -Experienced in project management and meeting tight deadlines. -Clear communication is key to success, so let’s stay connected and bring your projects to life together.
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    Technology Management Solutions SIMS
    Driven
    Problem Solving
    Microsoft 365 Copilot
    Writing
    People Management
    Time Management
    Interpersonal Skills
    Sage
    CRM Software
    Telephone System
    Communication Skills
    Data Entry
    Virtual Assistance
  • $5 hourly
    If you need an experienced virtual assistant and administrative support, I'm here!💕 I have over 9 years of experience as a Medical Administrator, where I successfully managed appointments, calendars, diaries, provided customer support, invoicing, promptly handled and responded to emails, and consistently delivered outstanding assistance. Please check my testimonials below! WHAT I OFFER? Costumer service through email, chat, or phone Monitoring and responding to emails Calendar management Booking appointments Follow up with clients Sending claims to medical aids Managing clients accounts Answering calls Data entry Data entry and collection Managing clients accounts Send claims medical aid Invoicing WHY YOU SHOULD HIRE ME? I possess strong work ethics and possess excellent communication skills, ensuring clear and effective interactions. I am a self-sufficient individual who possesses the ability to collaborate effectively in a team setting. Maintaining the utmost confidentiality of both company and customer information is a priority for me. I also bring valuable experience in providing exceptional general assistance. WHAT NEXT? You can message me regarding the project / job and that's it. I am eagerly awaiting 😊 for your message and start working with you. Thank you for reading my profile and have a wonderful day.
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    Insurance Claim Submission
    Electronic Medical Record
    Insurance Verification
    File Management
    Google Calendar
    Personal Administration
    Problem Solving
    Administrative Support
    Typing
    Computer Skills
    Time Management
    Email Communication
    Bookkeeping
    Medical Billing & Coding
  • $10 hourly
    Hello, Thank you for checking out my profile , here is a quick overview of my skills and strenghts . I am well organized , efficient and self motivated. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. I have worked in a company in SOUTH AFRICA as a call agent , I have handled gold clients , Identify customers needs , clarify information research every issue and provide solutions . Seize opportunities to upsell products when they arise . I build sustainable realationships and engage customers by taking the exstra mile . I kept records of all conversations in our call centre database in a comprehensible way. I managed large amounts of inbound and outbound calls in a timely manner. I also worked for smartsetter company as a call center agent , i called clients and booked appointments. PROFESSIONAL SUMMARY I am a very motivated & focused individual able to work under pressure and can still be accurate at all times. I am a team player, I have initiative, I can maintain a professional image and I can keep confidential information. I am able to build strong relationships with individuals from all cultural and social backgrounds. I am a fast learner. I work from the heart with passion and creativity. My goal has always been to exceed the expectations of both my employer as well as my customer.
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    Database Management System
    Business
    Economics
    Call Center Management
    Database
    BPO Call Center
  • $10 hourly
    Technical support I am always eager to learn and will always go an agent extra mile to ensure that the work is completed on time and accurately. I am capable of working under pressure and multitask without supervision Skills. Hard working, articulate and detail oriented. Empathetic, friendly and customer focused. Excellent probing and troubleshooting skills. Knowledge of ISP networks. Microsoft and technical support. Conflict resolution, multitasking and problem solving Customer service. Vuma Core and Reach support
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    DSL Troubleshooting
    Troubleshooting
    Communication Skills
    Time Management
    Team Alignment
    Phone Communication
    Router
    Technical Support
    Resolves Conflict
  • $10 hourly
    PROFESSIONAL PROFILE An accomplished and dynamic professional with over 8 years working experience. Well known for my ability to meet, achieve and exceed company objectives. Successfully completed a Higher Certificate in Business Principles and Practices through Varsity College and I am currently completing my BBA.
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    Typing
    Sales & Marketing
    Administrative Support
    Administrate
    Web Application
    Freelance Marketing
    Analytics
    Marketing
  • $6 hourly
    PROFESSIONAL PROFILE I am a self-motivated person, responsible, team worker, always working hard, willing to learn more and be useful in growth expanding of the company. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
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    Phone Communication
  • $11 hourly
    OBJECTIVE To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
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    Literacy
    Computer
    Phone Communication
    Computer Skills
  • $15 hourly
    I am a skilled IT Specialist and Network Engineer with a proven track record of designing and implementing scalable, secure, and reliable network infrastructures. I specialize in configuring and managing Cisco, MikroTik, and PLANET switches while optimizing network performance and automating tasks for greater efficiency using NX-OS and Cisco IOS. My qualifications are backed by a Diploma in Information Technology (Network Management), and I am currently preparing for the CCNA certification to further enhance my skills. In a recent project, I designed and implemented a comprehensive network infrastructure for a corporate client, including four key segments: Management, Corporate, ISP Customer Network, and ISP Internal Network. The network was built to be secure, scalable, and optimized for performance using technologies such as VLAN, VRF, BGP, OSPF, and MPLS. If you need a reliable and experienced professional to design, secure, or manage your network infrastructure, let’s connect and discuss how I can help you achieve your goals. Skills: Network Design & Architecture: Expert in planning and building complex networks, including management, corporate, and ISP networks. Routing & Switching: Proven experience with BGP, OSPF, and MPLS to optimize routing and traffic control. Network Security: Implementing firewalls, VPNs, and access control for secure communication and isolation. Network Segmentation: Proficient in configuring VLANs and VRFs to ensure traffic isolation and efficient network operation. Quality of Service (QoS): Expertise in traffic prioritization and optimization for critical services. Troubleshooting & Optimization: Skilled in identifying and resolving network issues to ensure optimal performance. Documentation & Testing: Delivering detailed network diagrams, configuration files, and comprehensive test results.
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    Proxmox VE
    Web Design
    Web Development
    Helpdesk
    Architecture
    Problem Solving
    Information Security
    Prometheus
    Grafana
    Network Engineering
    Computing & Networking
    Computer Network
  • $30 hourly
    I am a hard worker, dedicated and loyal. I am presentable and cheerful. I do everything with enthusiasm and to the best of my ability. I am a dynamic and results driven individual, and I believe that change is not always easy to deal with but in order to succeed in life, one must learn to adapt to it. I love learning new skills and making an impactful change where I can. I have 7 years of customer service experience. Fundamentals of digital marketing certificate.
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    Coaching Session
    Computer Skills
    Multitasking
    Active Listening
    Decision Making
    Interpersonal Skills
    Technical Support
    Phone Communication
  • $5 hourly
    PERSONAL STRENGTHS I have good persuasive skills, strong communication skills as well as organisational skills. I work efficiently and effectively in a team. I've acquired good knowledge of customer service.
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    Sales
    Sales & Marketing
    Optometry
    Computer
    Community Management
    Phone Communication
  • $7 hourly
    PROFESSIONAL SUMMARY Results-driven and detail-oriented professional with experience in debt collection and data capturing. Proven track record of successfully communicating with clients, negotiating settlements, and resolving overdue accounts. Skilled in documentation, research, and compliance, with a strong focus on customer service and data security. Proficient in data analysis, reporting, and quality control, with experience in maintaining accurate and complete records. Excellent communication and administrative skills, with the ability to work effectively in fast-paced environments.
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    Technical Support
    Administrative Support
    Debt Collection
    Microsoft Office
    Report Writing
    IT Support
    Data Management
    Customer Service Chatbot
    General Transcription
    Microsoft Project
    Project Management
    Virtual Assistance
    Data Entry
  • $14 hourly
    Results-driven leader with 6 years of experience in organizational management and customer-facing roles. *Leadership Experience:* President, [Castle Kyalami](3 years) - Spearheaded strategic planning and decision-making - Successfully led teams to achieve organizational goals - Developed and implemented policies to enhance operations Social Better Representative, [Castle Kyalami] (3 years) - Built strong relationships with clients and stakeholders - Resolved issues promptly, ensuring high customer satisfaction - Collaborated with teams to drive organizational growth *Entrepreneurial Ventures:* Cosmetics Artisan (6 months) - Created handmade cosmetics from scratch, honing attention to detail - Managed production, sales, and customer engagement Health and Wellness Entrepreneur (6 months) - Crafted artisanal juices and smoothies from scratch - Developed expertise in nutrition and customer wellness needs *Key Strengths:* - Strategic Leadership - Team Management - Customer Service Excellence - Administrative Efficiency - Entrepreneurial Spirit I'm confident in my ability to leverage my skills to drive success in future endeavors."
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    Phone Communication
    Community Management
  • $15 hourly
    I'm a multifaceted individual with expertise in various fields. As a skilled chef, actor, poet, and soccer player, I excel in all these areas. However, my culinary skills truly set me apart, as my dishes are renowned for their exquisite taste and consistently win accolades worldwide.
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    Technical Support
    Phone Communication
    Community Management
  • $12 hourly
    I am a dedicated professional with a background in customer service, financial planning, and regulatory compliance. I specialise in helping organisations navigate complex regulations, assess risks, and manage data privacy while enhancing customer satisfaction. Professional Skills Customer-Centric Problem Solver: Known for turning challenging situations into positive outcomes, I prioritise high customer satisfaction. Regulatory Interpretation: I excel at analysing and interpreting intricate regulations, ensuring organisational policies comply with both local and international laws. Data Privacy Management: With expertise in data protection, I ensure compliance with privacy regulations like POPIA and GDPR to protect sensitive information and minimise legal liabilities. Collaborative Team Player: I work effectively with cross-functional teams to resolve issues and improve user experiences. With a strong foundation in compliance and a customer-first approach, I’m excited to bring my skills to organisations that value both operational excellence and a positive customer experience.
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    Chat & Messaging Software
    Slack
    Intercom
    Drafting
    Technical Support
    Phone Communication
  • $10 hourly
    I'm Nomzamo,self motivated professional that thrives on innovation and overcoming challenges. I specialize in start-ups.My skills are customer service, attention to detail, flexible, problem solver ,Microsoft office suite, Canvas,Zoom and balancing multiple projects.
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    Virtual Assistance
    Communication Skills
  • $15 hourly
    Hello! I'm Nyasha Ngara, a dynamic professional transitioning from a successful career in sales and customer engagement to a focus on market research and consultancy. Leveraging a robust background in lead generation, client relationship management, and strategic market analysis, I bring a unique blend of skills to help businesses thrive in competitive markets. What I Offer: 🔍 Research Consulting: In-Depth Analysis: Recently expanded into research consulting, specializing in market research, SWOT, and competitor analysis to support strategic business decisions. Insightful Reports: Providing detailed and insightful reports that help businesses understand their market landscape and identify growth opportunities. 📈 Sales Development & Lead Generation: Proven Expertise: Over 4 years of experience in sales roles, excelling in both inbound and outbound lead generation. CRM Proficiency: Skilled in using various CRM systems including ATL, Aircall, and Improvo Marketing to manage and nurture leads effectively. Customer Engagement: Adept at establishing and maintaining strong relationships with clients, ensuring high satisfaction and repeat business. 🤝 Communication & Content Creation: Clear & Persuasive: Exceptional verbal and written communication skills, capable of conveying complex ideas and engaging prospects through compelling messaging. Content Development: Proficient in creating engaging content for sales pitches, email campaigns, and social media to attract and retain customers. Why Choose Me? 1. Results-Driven: I have consistently exceeded sales targets and delivered high-quality research that drives business growth. 2. Adaptable & Reliable: Comfortable working in fast-paced, remote environments, and adapting to the unique needs of each client. 3. Client-Centric: Focused on building long-term relationships with clients through exceptional service and reliable support. Whether you're looking to boost your sales pipeline, gain deeper market insights, or enhance your brand's presence, I'm here to help. Let's connect and discuss how I can contribute to your success! Feel free to reach out for a consultation or to discuss your project needs. I'm excited to partner with you and help your business thrive.
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    Customer Relationship Management
    Customer Onboarding
    Virtual Assistance
    Research & Development
    SWOT Analysis
    Market Research
    Social Media Marketing
    Administrative Support
    Appointment Scheduling
    Sales
    Cold Calling
    Lead Qualification
    Training & Development
    Account Management
  • $5 hourly
    As a geoscientist, I am responsible for ensuring that projects are completed according to approved plans, specifications, and development codes/permits. Actively engage with various stakeholders to ensure that a good relationship is maintained. Be up to date with various environmental trends, laws and legislation.
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    Presentation Design
    Administrate
    Data Collection
    Environment
    Mobile App
    Geography
    Geology
    Environmental Law
    Business Management
    Web Application
    ArcGIS
    Project Management
    Geographic Infographic
    Presentations
  • $15 hourly
    Hello! I'm Owam, a detail-oriented and adaptable Virtual Assistant with a strong background in data entry, market research, and customer support. I am passionate about helping businesses streamline their operations and achieve their goals through effective administrative support. What I Do Best: Data Entry & Transcription: I excel in accurate data entry and transcription tasks, ensuring that information is meticulously organized and easily accessible. Virtual Assistance: I provide comprehensive administrative support, including email management, scheduling, and file organization, to help you focus on what matters most in your business. Market Research: I am skilled at conducting thorough research to gather insights and trends, enabling informed decision-making for businesses. Top Skills: Data Entry & Management Virtual Assistance Market Research & Analysis Customer Service Strong Communication & Interpersonal Skills Attention to Detail Time Management & Multitasking Relevant Experience: With experience as a Freelance Virtual Assistant and a background in research and customer service, I have developed a versatile skill set that allows me to adapt quickly to various tasks and challenges. My role as a Social Media Coordinator for a local non-profit organization helped me enhance my communication and content creation skills while increasing engagement with our audience. Interests: I am deeply interested in psychology, media studies, and research, and I continuously seek opportunities to learn and grow. I enjoy exploring new tools and technologies that enhance productivity and efficiency, making me a valuable asset to any team. With a background in psychology, media studies, and research design, I bring strong analytical and communication skills to every project. I am excited to collaborate with clients who share my commitment to excellence and efficiency. Let’s work together to achieve your goals!
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    Communication Skills
    Social Media Management
    File Management
    Internet Survey
    Time Management
    Google Sheets
    Microsoft Excel
    Email Management
    Typing
    General Transcription
    Market Research
    Data Entry
    Virtual Assistance
  • $9 hourly
    Capturing the essence of office discussions through meticulous transcription, I bring meetings to life on paper. As an experienced admin administrator, I thrive on organization and efficiency, making everyone's workday smoother. With a passion for perfection, I polish documents to shine with flawless proofreading. I’ve worked over 5 years collectively on admin tasks within both the private and public sector.
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    Editing & Proofreading
    Writing
    Microsoft Excel
    Receptionist Skills
    General Transcription
    Proofreading
    Virtual Assistance
  • $8 hourly
    I'm a newly qualified Virtual Assistant looking to create an outstanding career as a VA. Whether you're looking for a transcriber, a records keeper or to handle the small things to create more time on your schedule, I cane help.
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    Technical Support
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