15 Best Customer Support Freelancers For Hire In California

Check out Customer Support Freelancers in California with the skills you need for your next job.

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$60 hourly
- 5.0/5
- (10 jobs)
I have 20 + years of experience in customer service operations for small startups as well as large enterprise companies in the Silicon Valley. My background is in customer support and customer service management and service delivery. I also ventured into the booming eCommerce industry a couple of years ago and I managed customer service operations as well as back office operations for eCommerce businesses. My blended experience with customer service operations and eCommerce allows me to help businesses with everything from strategy to hands-on execution.

Customer Support
Gorgias
Customer Service
CRM Software
Management Skills
Business Operations
Team Building
Trello
Customer Support Plugin
Customer Service Training
Freshdesk
$60 hourly
- 5.0/5
- (14 jobs)
If you're looking for a resourceful and communicative assistant/collaborator, please connect with me. I love learning about my client's business and helping them achieve their goals. I've worked on a lot of different projects and my approach is always to listen and learn as much as possible first so that I can contribute by quickly making notes (80 wpm) and organizing ideas to develop a plan that will streamline your process. I understand that developing a strategy to achieve your goals is essential to helping you successfully complete your project. With experience working as the Director of Marketing and creating my own Shopify store, I've used a variety of software and quickly adapted to and learned new tech as needed, including: - Salesforce CRM - ACT CRM - Microsoft Suite - PowerPoint, Word, Excel - Facebook's Creator Studio - Animoto - created short Facebook ads - Shopify - Constant Contact - MailChimp - Hootsuite - Monday - Project Management Software - eSpatial - Google Maps - Google Earth - InDesign - Canva - Venngage - PicMonkey - WordPress - Squarespace - Wix - Weebly I also have experience in hiring and working with freelancers and agencies to help us promote our company. I was able to learn from the consultants we worked with and apply their techniques that helped us minimize costs moving forward. I've worked with the following groups: - Web Design Agency - Our website was outdated and needed a complete update, so I coordinated and organized all of our content and hired a web designer to create a custom template. Moving forward, I learned how to edit and add content to WordPress and SEO techniques to apply to our blog posts and pages moving forward. This experience also taught me how to create a professional website. - Marketing Consultant - I learned how to analyze a company's value proposition and identify and create customer personas to appeal to target audience when creating content/pitching our services. I also learned how to create a content calendar to stay consistent online. - Presentation Creation Company - Learned how to repurpose our content and edit templates to develop content/imagery that conveyed our value proposition. - Videographer - Learned about developing a script and organizing the order of content. I look forward to applying everything I've learned to help you complete your project and help your business grow! If you have any questions at all, please don't hesitate to reach out.

Customer Support
Website Content
Blog Writing
Data Entry
Video Advertising
Google Workspace
Social Media Content
Copywriting
Customer Support Plugin
Microsoft Excel
$45 hourly
- 4.8/5
- (7 jobs)
• Healthcare Recruitment (8 years) • Digital Marketing and IT Support (4 years) • Management (7 years) • ACCOUNTS PAYABLE (3 years) • Recruiting (8 years) • Client Retention & Relationship Development (7 Years)

Customer Support
Customer Support Plugin
Social Customer Service
$10 hourly
- 5.0/5
- (6 jobs)
Looking for someone to entrust your tedious tasks so you can save your resources for more important matters? You're in the right place! From simple grunt work to high-value tasks, I can be your all around Virtual Assistant! ✨ Here are some of the things that I can do for you which I have experience on: - Quality writing, editing, and proofreading - Email management/handling - Data entry - Web research - Admin support - Scheduling/Calendar - File organization - Customer service/processing - Recruiting/Sourcing - Social media management: Facebook/Twitter/Youtube/Instagram/LinkedIn Here are also some of the tools I use but I will ALWAYS be willing to learn more: - Google Suite: Gmail, Gdocs, Gsheets, Gslides, Gcalendar, Gdrive, etc. - Microsoft Office 365: Word, Excel, PowerPoint, Outlook, Publisher, etc. - Telegram, Slack, Discord, etc. - Canva, Adobe Photoshop - ZipRecruiter, LinkedIn Recruiter, STARsource, HubSpot, Indeed, etc. If you have any questions, feel free to reach out to me. I look forward to providing you with the best services!

Customer Support
Academic Editing
Video Editing
Critical Thinking Skills
Writing
Academic Proofreading
English
Multitasking
Customer Support Plugin
Photo Editing
Customer Service
$20 hourly
- 4.4/5
- (2 jobs)
I am passionate about my work and hold myself to high standards to ensure I am doing everything I can to be a positive member of my team. But beyond success is the way in which you achieve it. In any line of work we are in a business of relationships. I find it critical that we achieve success in a reputable manner, with our peers best interests in mind. We must brand ourselves as professionals of high moral fiber.

Customer Support
Customer Support Plugin
Article Writing
Order Processing
Technical Support
General Transcription
Email Copywriting
Customer Service
Proofreading
Data Entry
$30 hourly
- 4.9/5
- (7 jobs)
30 years of experience supporting a high-level director/manager. Intermediate level in Microsoft Office. Heavy scheduling and fast-paced environment. Experience with medical terminology and ICD-9 coding. I have worked in a high-volume call center and. I tracked and placed orders, issued refunds, shipping ,post office runs. Managed over 22 employees. Worked as an Office Manager and Bookkeeper, handling all AR/AP, balancing ledgers, bank deposits, and more. Some payroll experience. Strong Data Entry skills at 13,000 kph and typing skills over 40 wpm.

Customer Support
Administrative Support
Accounts Payable
Customer Support Plugin
Customer Service
Accounts Receivable
Scheduling
Data Entry
Email Support
Online Chat Support
Microsoft Excel
Microsoft Word
Microsoft Office
Google Docs
$19 hourly
- 5.0/5
- (1 job)
Tech Support | Customer Service | Administrative duties | Virtual Assistant I am a customer service/technical support representative with 5 years of experience in providing in-person, chat, e-mail, and phone support. Other activities include administrative duties from doing timecard, accounting duties, HR process, troubleshooting, and other duties as assigned. I'm fun to work with that pay highly attention to details and a fast learner.

Customer Support
Google Workspace
Customer Service
Avaya
Administrative Support
Customer Support Plugin
Microsoft Office
Phone Support
Call Center Management
Email Support
Online Chat Support
$20 hourly
- 5.0/5
- (1 job)
• Taking, editing, and sales of photos • Daily opening and closing of photo department • Handle register and customer sales • Assist guest with questions regarding photo sales, in store or via online sales system, and with any other questions they may have regarding the ship * Loads, unloads and moves bulk mail inside the plant * Sort and move mail along side postal clerks. * Sort and pack mail for delivery to both district post offices and other processing points * unwrapping and sorting bundles of mass mailers into flat trays or tubs for district post offices * separating parcels from flats, moving mail from carts to sorting machinery * packing machinery-sorted mail into trays and then loading the trays for letter mail, flat mail and packages into the GPMCs that are sent to district post offices for local delivery • Daily opening and closing of store • Production of fruit baskets and other orders according to customer request • Preparation of fruits and various ingredients for use in production • Accurately taking customer orders via in person, by phone, or online • Ensure that store inventory was up to date and order more supplies as needed

Customer Support
Customer Experience Research
Consumer Research
Social Customer Service
Customer Satisfaction
Customer Information Control System
Customer Support Plugin
Customer Discovery
Customer Service
$25 hourly
- 5.0/5
- (3 jobs)
Experienced administrative support employee focusing on providing the best customer service. Trained in Microsoft Office and Salesforce, creating marketing and research documents for management within real estate, insurance, and non-profit companies.

Customer Support
Office 365
Salesforce CRM
Cold Calling
Customer Service
Data Entry
Telemarketing
Customer Support Plugin
$10 hourly
- 5.0/5
- (4 jobs)
My name is Desera Mack and I've been working in different fields over the past 11 years. I'm a hard worker and I give full dedication and effort into every job I do. I'm open minded, learn quickly, follow directions very well, and work well with others

Customer Support
Customer Support Plugin
Data Entry
Chat & Messaging Software
Customer Service
Email Support
$10 hourly
- 0.0/5
- (0 jobs)
Having more than 30 years of excellent customer service experience, I’ve worked in supportive services for all of those 30 years on and off. I have worked for the county in job readiness as an employment specialist through employment training resources. But I’ve also work with adults with disabilities in assisting them in acquiring the training and placement needed to find gainful employment. I’m certified to work with a ticket to work program to also assist ticket holders in obtaining gainful employment. But again my focus is Customer Service . I know firsthand the importance of excellent customer service and when excellent customer service is provided. Usually the customer is satisfied even if their need has not been met.

Customer Support
Customer Support Plugin
Customer Service
Customer Onboarding
Central Reservation Systems
Self-Help
Customer Experience Research
AirMAX System Airline Reservation System
Clerical Skills
Customer Relationship Management
Customer Service Training
$23 hourly
- 0.0/5
- (0 jobs)
Excell at typing and multi tasking, on the computer or not, Used to working in a fast paced environment, High empathy to be concerned with customer needs.

Customer Support
Customer Support Plugin
Entrepreneurship
Email Support
Customer Service
$13 hourly
- 5.0/5
- (1 job)
Being an automotive technician for the past 7 years has given me the ability to provide quality service it is our task to diagnose and give solutions to problems which I also apply in my part time Freelancing jobs. I have experience in Administrative support and Social media management and marketing for 2 years, I am an expert in Canva, Excel, Word and I am also a Web page designer, content writer, I thrive on being able to learn new things and am always willing to take on new tasks. I know my experience will be of great benefit to me and to those who employ me. I look forward to working with you very soon.

Customer Support
Automotive
General Transcription
Technical Support
Customer Support Plugin
Design Writing
Sales & Inventory Entries
Administrative Support
Transaction Data Entry
$30 hourly
- 0.0/5
- (0 jobs)
Creative and detail-oriented with an admirable background in project management, space planning and coordinating logistics. Consistently recognized for an exemplary work ethic, client relations, communication, and conceptual and analytical talents.

Customer Support
Scheduling
Social Media Plugin
Administrative Support
Computer Skills
Customer Support Plugin
Management Skills
Problem Resolution
$28 hourly
- 0.0/5
- (1 job)
With expertise as a customer support agent and office administrator, I provide excellent organizational and written communication proficiency to assist with your tasks. If you're looking for someone to help you respond to customer inquiries, craft canned email responses, take meeting minutes, organize files, or assist with scheduling needs, I am here to help so you can confidently focus on your other business or personal needs.

Customer Support
Graphic Design
Adobe Illustrator
Email Copywriting
Project Management
Scheduling
Shopify
WordPress
Google Docs
Customer Support Plugin
Email Support
Customer Service
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