Hire the best Customer Support Representatives in Wellington, NZ
Check out Customer Support Representatives in Wellington, NZ with the skills you need for your next job.
- $5 hourly
- 5.0/5
- (2 jobs)
Hello! I'm Adatinaa Geoffrey, a dedicated and experienced customer service specialist and virtual assistant with a passion for providing exceptional support to clients. With 4 years of experience in the field, I have developed a strong understanding of customer needs and a knack for resolving issues efficiently and effectively. In my role as a customer service specialist, I have honed my communication skills to ensure clear and concise interactions with clients. Whether it's via email, chat, or phone, I prioritize active listening and empathy to understand and address customer concerns promptly. My experience extends to a variety of industries, including e-commerce, technology, and hospitality, allowing me to adapt quickly to diverse client needs and requirements. I am proficient in utilizing customer service software and CRM systems to track interactions and maintain detailed records, ensuring a seamless customer experience. My key strengths include: • Excellent communication skills: I am adept at communicating complex information clearly and understandably, fostering positive relationships with clients. • Problem-solving abilities: I thrive in challenging situations and enjoy finding creative solutions to address customer issues and inquiries. • Time management: I understand the importance of prioritizing tasks and managing my workload effectively to meet tight deadlines and deliver exceptional service. • Customer Relationship Management • Excellent Communication Skills • Problem Solving and Conflict Resolution • Time Management and Prioritization • Administrative Support • Email and Calendar Management • Proficient in CRM Software (e.g., Zendesk, Freshdesk) • Data Entry and Record-Keeping • Multitasking and Adaptability
Customer Support
Customer Service ChatbotCustomer SatisfactionCustomer EngagementEmail ManagementAppointment SettingCalendar ManagementLead GenerationZendeskFreshworks CRMVirtual AssistanceRelationship ManagementTime ManagementEmail SupportCustomer Service - $15 hourly
- 4.9/5
- (21 jobs)
I have worked as a customer/technical support for US-Based telecommunications company for a few years providing phone support to customers with phone, cable and internet issues. After a few years working as a call center agent, I applied for jobs online and started with small fixed-rate contracts in Upwork. I have worked as a data entry specialist, social media manager, virtual assistant, and cold-caller and have excellent feedback from my previous employers. I have used different tools (CRM, WordPress, VPN tools, Canva, Trello, Later, Tailwind, Hootsuite, Slack, Amazon Vendor Central, ShipStation, Keepa, Helium 10, etc.) depending on the task, and I am proficient with Google Workspace and Microsoft Office. I am a visual learner and I can quickly learn new tools just by watching tutorial videos and presentations. I work fast and keen to details and I can easily adjust to new work environment and can work even without supervision.
Customer Support
Customer ServiceSalesTechnical SupportAdministrative SupportData EntryOrder ProcessingOnline Chat SupportZoho CRM Want to browse more freelancers?
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