Hire the best Customer Support Representatives in Wellington, NZ

Check out Customer Support Representatives in Wellington, NZ with the skills you need for your next job.
  • $5 hourly
    Hello! I'm Adatinaa Geoffrey, a dedicated and experienced customer service specialist and virtual assistant with a passion for providing exceptional support to clients. With 4 years of experience in the field, I have developed a strong understanding of customer needs and a knack for resolving issues efficiently and effectively. In my role as a customer service specialist, I have honed my communication skills to ensure clear and concise interactions with clients. Whether it's via email, chat, or phone, I prioritize active listening and empathy to understand and address customer concerns promptly. My experience extends to a variety of industries, including e-commerce, technology, and hospitality, allowing me to adapt quickly to diverse client needs and requirements. I am proficient in utilizing customer service software and CRM systems to track interactions and maintain detailed records, ensuring a seamless customer experience. My key strengths include: • Excellent communication skills: I am adept at communicating complex information clearly and understandably, fostering positive relationships with clients. • Problem-solving abilities: I thrive in challenging situations and enjoy finding creative solutions to address customer issues and inquiries. • Time management: I understand the importance of prioritizing tasks and managing my workload effectively to meet tight deadlines and deliver exceptional service. • Customer Relationship Management • Excellent Communication Skills • Problem Solving and Conflict Resolution • Time Management and Prioritization • Administrative Support • Email and Calendar Management • Proficient in CRM Software (e.g., Zendesk, Freshdesk) • Data Entry and Record-Keeping • Multitasking and Adaptability
    Featured Skill Customer Support
    Customer Service Chatbot
    Customer Satisfaction
    Customer Engagement
    Email Management
    Appointment Setting
    Calendar Management
    Lead Generation
    Zendesk
    Freshworks CRM
    Virtual Assistance
    Relationship Management
    Time Management
    Email Support
    Customer Service
  • $15 hourly
    I have worked as a customer/technical support for US-Based telecommunications company for a few years providing phone support to customers with phone, cable and internet issues. After a few years working as a call center agent, I applied for jobs online and started with small fixed-rate contracts in Upwork. I have worked as a data entry specialist, social media manager, virtual assistant, and cold-caller and have excellent feedback from my previous employers. I have used different tools (CRM, WordPress, VPN tools, Canva, Trello, Later, Tailwind, Hootsuite, Slack, Amazon Vendor Central, ShipStation, Keepa, Helium 10, etc.) depending on the task, and I am proficient with Google Workspace and Microsoft Office. I am a visual learner and I can quickly learn new tools just by watching tutorial videos and presentations. I work fast and keen to details and I can easily adjust to new work environment and can work even without supervision.
    Featured Skill Customer Support
    Customer Service
    Sales
    Technical Support
    Administrative Support
    Data Entry
    Order Processing
    Online Chat Support
    Zoho CRM
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