Hire the best Customer Support Representatives in Inverness, FL
Check out Customer Support Representatives in Inverness, FL with the skills you need for your next job.
- $30 hourly
- 5.0/5
- (4 jobs)
Hello, Thank you for viewing my profile. I became a freelancer because I wanted to have the freedom to provide a quality of service that is hard to find. I believe some of the essential qualities to have in an employee are communication skills, friendliness, effectiveness, common sense, positivity, motivation, the ability to listen and to anticipate the needs of others. If you hire me those are qualities I will bring to the team. I enjoy making your life easier by helping you accomplish the task that you don't have time to get to. I offer a 15+ year track record in office management and administrative support. You will benefit from my following key strengths: Computer expertise, with proficiency in all MS Office programs as well as Quickbooks, Amazon FBA, eBay expert, Social media, and Etsy. Broad-based experience in administrative duties; data entry, executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, travel/meeting coordination, and event planning. Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems. Please let me know if you have any questions, Thank you!
Customer Support
Phone SupportEnglishCustomer ServiceEmail CommunicationData Entry - $42 hourly
- 5.0/5
- (8 jobs)
Operations and customer management professional, developing and implementing customized solutions, attentive service, and fostering long-term client relationships. Accomplished at managing customer relationships with CRM software, KPIs, and metrics, increasing adoption rates, decreasing churn, and enhancing overall customer satisfaction. Executing astute management strategies and delivering effectual outcomes, resulting in elevated account retention, greater profits, and driving business success for both SMB's, and Fortune 500 companies. • Directed in-field and remote virtual auditing staff and was key to the development, delivery, and support of our SaaS, B2B, virtual auditing software, always striving for customer success and an exceptional customer experience. • Built close client relationships, providing end-to-end customer service, including product demos, onboarding, implementation, training, technical support, and account management, to ensure positive client relations, and to effectively increase sales, customer satisfaction, and retention. • Developed custom customer training and education materials which established a more seamless onboarding process, reducing learning curves and increasing customer loyalty. • Captured customer feedback to identify growth opportunities and inform product/service improvement initiatives. • Successfully fashioned and executed company strategies and initiatives to optimize productivity, minimize costs, and increase profits while maintaining a consistent and smooth flow of day-to-day operations. • Facilitated the implementation of a web-based Audit Platform and Mobile Application, collaborating, as the Product Owner and customer success manager, with internal and external stakeholders to ensure its successful adoption and customer satisfaction. • Created, designed, developed, and maintained the company's training and learning platform to create a greater learning strategy, and increase employee time efficiencies. • Established new virtual auditing staff, providing recruiting, onboarding, training, management, and mentorship, building a high-performing team, ensuring a positive employee experience, and increasing per-project profits by more than 20%.
Customer Support
SaaS DevelopmentTraining & DevelopmentPerformance OptimizationCustomer RetentionWordPress DevelopmentProject ManagementBusiness OperationsCustomer Relationship ManagementSalesforce CRMCustomer OnboardingPhone CommunicationTechnical SupportCustomer ServiceZendesk - $20 hourly
- 5.0/5
- (7 jobs)
Hello and welcome! I am a seasoned professional with 16 years of diverse experience, now seeking a role as a Multitalented Specialist. My background spans customer support, sales, and product design, with a knack for managing order fulfillment processes. I'm skilled at handling customer inquiries, designing innovative products, and streamlining operations to improve efficiency. WORK EXPERIENCE: 24K Gold Music Shows, Florida Sales/Data Entry/Customer Support | May 2005 - Mar 2015 In this role, I managed customer inquiries, processed ticket orders over the phone, and accurately entered sales and personal data into the tracking system. I also provided customer support by assisting with online purchases and resolving order-related issues. Morgan's Corner Shop, Florida Product Designer/Data Entry/Order Fulfillment | Oct 2015 - Apr 2022 I developed and launched weekly product designs, efficiently entered and processed data, effectively managed order processing, and executed packing and shipping tasks, contributing to a streamlined operational workflow. SKILLS Adaptability Problem-Solving Time Management Creative Thinking Software Proficiency Interpersonal Communication Data Analysis EDUCATION Penn Foster Woodworking & Cabinetry | Scranton, PA | May 2012 Thompson Education Online High School Diploma | Pennsylvania | Aug 2006 I look forward to bringing my skills and experience to a new opportunity where I can continue to grow and contribute effectively.
Customer Support
Phone CommunicationInventory PluginSales PresentationData ManagementFile ManagementCustomer ServiceData EntryCall Center Management - $20 hourly
- 3.5/5
- (1 job)
Let me introduce myself. I am an administrative assistant with over 20+ years of experience. I also have customer service experience both an office setting and retail. I have overseen employees as well as being part of the team. I am a quick learner and enjoy working on new projects. Skills include: * MS Word * MS Excel * Google Sheets and Docs * Customer Service * Familiar with Open Office Some previous responsibilities have included: * Scheduling * Online research * Purchasing and processing orders I am very hard working and dedicated in doing the work until the job is done!
Customer Support
Administrative SupportOffice 365General Office SkillsCustomer ServiceData EntrySchedulingMicrosoft Office Want to browse more freelancers?
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