Do you need help in Customer Service? Need someone to take care of the processes and improvement of your business when it comes to Customer Service? Need an expert in providing the best customer service experience for your clients? Your search is over, I got your back. With over 10 years of experience in Customer Service as a Customer Service Representative, Team Lead to being a Customer Service Manager, let's get the work done and provide the best customer service experience for your clients.
🏆 I generated over $100,000 USD sales from cold outreach for my clients.
🏆 Top Rated Plus Freelancer - Belongs to the Top 3% Performers on Upwork
🏆 Terrific Upwork History with 2700+ Hours & Counting
If you're looking for someone who possess the qualities below, let's chat.
✔ Has the skill that you need
✔ Has a reliable internet speed
✔ Has a Lead Generation experience
✔ Knows the importance of giving value to your business
✔ Fast learner
✔ Motivated
✔ Attentive to Detail
✔ Customer-focused
✔ Responsive
I'm a result-oriented person but I do not guarantee results. I believe that success is earned by giving your best and that's what I...
Seasoned and well-rounded Customer Service Team Leader specializing in customer service, order placement, replacement, and resolutions for B2C and B2B.
My goal is to complete tasks efficiently that will help your business succeed; manage your day-to-day operations according to your goals, and create opportunities that get you closer to your vision. I am highly trainable, quick to pick up new skills, and obsessed with growth.
Core Competencies:
+ Experienced in recruitment, development, and discipline of a highly engaged team.
+ Project Management- responsible in planning and overseeing a project to ensure they are completed successfully...
Hi! I am Krishia, a data entry specialist. I have broad professional experience (4.5 years) in using Microsoft tools such as Excel, PowerPoint and Word. Fluent in spoken and written English.
The following are the services that I can provide:
✔Data Entry
✔Web and Data Research
✔List Building
✔Lead Generation
✔PDF to MS Word or Excel conversion and vice versa
✔Manual Typing (current speed = 76wpm)
✔Copy/Paste Tasks
✔Web Scraping (name, email, phone numbers, website links)
✔Google Documents and Sheets
Why should you hire me?
I used to be a Structural Engineer by profession wherein I have developed my skills in problem solving, critical...
Experienced Recruiter with a demonstrated history of full-cycle recruiting to support various industries such as RPO, BPO, Corporate, Pharma, and Healthcare. Strong HR professional with a Bachelor's degree in Business Administration focused in Human Resource Development Management.
Graduate of B.S. Engineering
Pre-opened hotel properties in the Philippines :
3 Citadines
1 Somerset
Has good leadership and can work with minimum supervision. Has been in the IT industry for more than 15 years.
As your All-Around Virtual Assistant and Social Media Manager, I am here to comply with everything you might need. I am always here to connect and give my utmost advice. I commit my hundred percent assurance that you'll get what you truly deserve. I am Michael Ross Solano, and I am here ready to serve you.
OVER 9 YEARS OF WORK EXPERIENCE / DETAIL ORIENTED / PROACTIVE
My name is Pamela and I’m a seasoned Virtual Assistant with more than 9 years of working with different international companies related to my experience. I'm highly motivated, highly organized, responsible, hardworking, honest and consistently produce good quality of work.
With exceptional 9 years of experience working in administration industry, I understand the importance of being proactive. I have crafted the ability to anticipate roadblocks and create effective alternative plans. My greatest value to any client is my ability to work independently, freeing up their time to...
Hi! If you're looking for a virtual assistant that will meet your expectations at a lower rate, you're in the right profile.
Here's my work experience as a Project Coordinator for 9 years :
- Helping with the documentation of each phase of the project, as well as making summary reports to the organization’s management team.
- Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
- Managing emails using Outlook
- Enthusiastic and with good organizational and communication skills
- Coordination: Communication with Customer, Setting Meetings and Project Update
- Can make reports using Microsoft...
I started working in 2015, sorting, organizing, processing, and maintaining data with precision and safety. I am confident with my speed and accuracy.
I also do Data Collection where I am capable of providing General Research Services to obtain information for incomplete documents and materials. I have a strong organizational skill and I am able to work independently with minimal supervision.
Other things I can do:
•Graphic Illustrator (Vectors, LOGO, T-Shirt Design, Social Media Thumbnails)
• General Virtual Assistant
• Social Media Management
• Content Writing
• Transcription
My experiece is in training and development, I am a Customer Service/Products Trainer and I have 10+ years of customer service experience. I have 6+ years of exp working in a printing and packaging companies.
I teach and train mainly new hires about a company's products, services and processes. I also train them on how to use various tools such as CRM tools and provide excellent customer service across all channels such as phone call, chat and email.
I can also create training curriculums, training materials, and processes to help streamline or simplify workflow.
I am proficient/have experience with the following tools/websites:
• MS...
I have SOLID experience in customer service in the BPO industry, four years in online English teaching, several years in managing social media accounts for e-commerce, and creative writing for ghostwriters and for my passion as well. My skills include but not limited to the following:
-Email Support
-Phone Support
-Administrative Support
-Data Research
-Data Encoding
-Creative Writing
-Basic Photo and Video Editing in Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, and Canva
-Social Media Management
-Online English Teaching
I believe that quality customer experience is the priority of us here in this industry. If we are able to...
A reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe.
My profile won't demonstrate these skills that I can attribute to helping your business to be more successful; as a matter of fact, it doesn't prove anything much about me. That is why we should talk and allow ourselves to verify this for ourselves.
Sincerely,
Kim
Currently working as a chef, culinary consultant, entrepreneur and part time instructor in Manila. Looking for projects that need assistance with anything that is related to food/culinary arts.
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Graduated from De La Salle - College of Saint Benilde with a degree in Bachelor of Science in Hotel, Restaurant and Institution Management, majoring in Culinary Arts.
Works well under pressure, eager and willing to learn more about the industry. A fast learner, a team player and can easily adapt well and easily to change. Is goal oriented, passionate about the culinary arts.
Lived in San Sebastian, Spain for half a year to perform an...
Hello, I'm Iah.
I'm a product researcher specializing in manual researching on all e-commerce platforms and a product sourcing specialist located in the Philippines. I can help you grow your business by giving you potential suppliers with the lowest price and the best quality in the market. I have worked with a wide range of suppliers, mainly from Alibaba and 1688. I have experience in Product Searching, Negotiating, Private label, customization, and shipping arrangements.
I also write articles about my previous job experience in the hospitality and cruise industry. I worked in a luxury cruise ship in the Caribbean, in a 5-star hotel,...
Summary of Qualifications
I am an aspiring freelancer that is highly experienced in DATA ENTRY, ADMINISTRATIVE, WEB RESEARCH, ACCOUNTS, AND FINANCE related works in the commercial sector.
I enjoy project work, as well as routine administrative tasks and I would like the opportunity to support your business.
If you are looking for dynamic and flexible administrative assistance, someone with an eye for detail, enthusiasm, and who is self-motivated and highly professional, then I am the candidate for you.
- Data Entry Online/Offline
- Web Research
- Data Scraping or Web Scraping
- Data Collection from Website
- Excel Data Entry
- Word...
Customer satisfaction is my number one priority. I am a detailed and thorough professional who specializes customer service. I am an expert in handling customer inquiries , issues and concerns. Extremely reliable, dedicated and teachable.
Exceptional customer service means that you go above and beyond what the customer expects, you take that extra step to make them feel that you understand what they are going through and you want this to be the best experience they have ever had. I take pride in the services I provide. I have the passion, dedication, and determination to ensure the “Outstanding world-class" support that our customers...
Australian Accountant and Bookkeeper
Experienced in Australian accounting and bookkeeping
- Bookkeeping
- Payroll
- Superannuation
- Monthly Payroll Tax
- GST
- BAS preparation and lodgement
✅Accountancy graduate
✅ Experienced in e-commerce business
✅ 5 years experience as an Accountant/Bookkeeper
✅ I will assure you that I can provide quality work.
✅ Communicate promptly
Skills and tools:
👍 Microsoft Excel Efficient
👍 Preparing Financial Statements
👍 Bookkeeping
👍 Reconciliations
👍 Payroll
👍 Tax Preparation
👍 Quickbooks
👍 Xero
👍 XPM
👍 SAP
👍 Elavon
👍 Authorize
👍 Zendesk
👍 Finale
👍 Dext Prepare
I am improving my knowledge...
Hello and welcome! I’m Mark and it’s a pleasure to meet you!
Experienced as Marketing Manager and Key Account Manager with a demonstrated history of working in the consumer electronics industry, digital media and ecommerce . Skilled in research, advertising, marketing strategy, team development, and organizational leadership. Strong marketing and sales professional with a Bachelor's degree focused in BA - Communication.
⚡️Moving forward, I had a chance to be a full time freelancer as a general virtual assistant and a digital marketer wherein I share and give a 100% of my expertise for my client/s.⚡️
Here's what I can do for you :...
Veronica is a team player who is known for her friendly and approachable demeanor. She is always eager to help her colleagues succeed and is a valuable asset to the team. In addition to her work as an executive assistant, Veronica also enjoys dabbling in HR management, design, writing, and everything in between.
She is known for her strong sense of camaraderie and her willingness to go above and beyond to support her team members. Whether she's working on a project or lending a listening ear, Veronica is always there for her colleagues.
In her free time, Veronica enjoys spending time with her family and hitting the trails for a...
I am a freelance data entry clerk. Sometimes, I do other jobs on the side (please do pertain in my skills). I am willing to work and learn new things form this field. I am a hard working person and I always make sure that I finish my job right away. I have the ability to work under pressure and I am also a detail oriented person. This is the best opportunity to be productive even if we're facing a worldwide crisis. Hoping that you'll consider hiring me to you work.
God bless and thanks in advance!
Accountant / Bookkeeper Specialist, Certified Quickbooks Proadvisor / Data Entry / Virtual Assistant / Graphic Design
Here are my key highlights:
- Categorizing Transactions, journal entries, expenses
- Can Handle Bank Reconciliation, Recording of Invoices and Bills in Quickbooks
- Certified Quickbooks Proadvisor
- Excel Master - I can automate any accounting reports in Microsoft Excel.
- QuickBooks Setup
- Financial Statement Reporting
- Data Entry
- Can formulate and format excel spread sheet
- appointment setter / email management
I am a HR professional experienced in administrative task and data entry. I have an expertise in all aspects of human resource management from recruitment to payroll. I worked as a US recruiter for almost 3 years. If there is a need in assistance for sourcing and recruitment, I can lend a hand and offer a help.
- I'm tech savvy. I have advanced level in using Microsoft Suites such as Excel, Word, PowerPoint, and Outlook.
- I can do Boolean searches on different job boards; Google, LinkedIn, Bullhorn, Monster, CareerBuilder, etc.
- I have and excellent English fluency on both written and verbal
I have 8+ years experience on customer service, people management, marketing and admin works. I have 1 year experience as VA focusing on admin and researching.
I work with honesty, professionalism and dedication. I have a high attention to detail attitude and focus on solution as team player.
I am available and can work anytime you prefer. I can assure you that I can deliver and able to get your satiafaction.
Handling my client's concern is my top priority. My skills range from technical support, handling phone calls, navigating your account, passionately dedicated to producing excellent results through top performances, good peer feedbacks and above all else, great customer service. I've dealt with a lot of concerns in my life and this makes me get a competitive edge. All of this experience makes me grow as a specialist and growth is what I aim for.
Works with you to deliver your message clear, crisp, and error-free. Say goodbye to typos and misspellings.
I have five years of experience in editing texts made by learners of English as a Second Language (ESL), in language assessment, and in quality assurance in the English e-learning industry.
Why hire me?
-Keen attention to detail
-Native or bilingual English proficiency
-Quality check:
Essential errors in spelling, punctuation, capitalization, and grammar
Minor changes for sense
Author's original style retained
For editing, rephrasing to change the tone
-Interpersonal and communication skills in explaining the needed changes...
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2.
Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
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3.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
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4.
Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
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