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At a Glance: Data Entry

Data entry typically involves entering information, such as names, addresses, URLs, and other types of data into a file, database, or document. Data entry can include taking information from one format and converting into another format using software tools. For example, tasks might involve taking data from a medical record and entering into a spreadsheet or inputting information from a printed document into a database. Whether compiling information manually or by copy-and-pasting, it’s essential to have attention to detail and accuracy. Great typing skills are also important.

If you have a list of contacts you need built out, spreadsheets that need to be created, or information that needs to be entered into a database, a data entry expert can help you save time and increase efficiency. Data entry professionals on Upwork may have expertise in certain industries such as insurance or finance. A data entry specialist can help you tackle your tasks and get more work done faster.

Customer Support

Customer Experience Trends to Look for in 2017

Customer experience (CX) refers to the interactions between a customer and an organization that occur for the duration of the business relationship. In recent years, customer experience has grown in value to supersede product quality, value, and customer service.

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Customer Support

How to Excel at Customer Support by Channel: Phone, Email & Live Chat

Every support channel is unique. Discover some top tips for how to do customer support the right way across three of the most popular channels: phone, email, and live chat.

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For Clients

Fixing Mobile Usability Issues in WordPress

If your WordPress site has received a Google Webmaster Tools notification that your site has mobile usability issues there are a couple of possible culprits.

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