You're looking at the profile of one of the 2010 Asian-Oceanian Computing Industry Organization (ASOCIO) ICT Best Practices awardee, having attained extraordinary results from the innovative use of ICT in the Asia-Oceania region. I played a vital role in the design, development, and implementation of the client’s online content moderation and skills validation best practice.
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Over the last 10 years of being a freelancer here in Upwork and 10 years of working as a customer service agent in a leading internet service provider, I have developed a vast experience in:
- being a virtual assistant, appointment setter, calendar management
- Wordpress (basic, Avada and Genesis themes, Yoast SEO, pages/posts, member mouse)
- Newsletters: Mailchimp, Sendy, GMass
- Social media: Buffer, Edgar, Slideshare, Contentstudio.io
- Youtube Optimization, Youtube Manager, Youtube transcripts
- Facebook groups, Facebook page manager
- Lead Generation: Guest posts, contact finding, email responses, link building, guest post follow-ups
- Google spreadsheets/documents/slides,
- Basecamp, Trello
- Auphonic, Libsyn
- HARO hunting for links
- Content Moderation and Enforcement on user profiles, images, videos, animated gifs, screen names, ratings/comments/game reviews, texts, chat messages, instant messages, emails, message boards, comments, applications, and others
- Email response handling and live chat
- World class customer service
- Yahoo Answers and other answer sites
- Web research/data mining/contact finding and data entry
- SEO, Broken link building
- Link Building and Reputation Management via forum and blog comments
- Google Play review replies
- Managing phpBB forums
- Directory Submission
- Linkvana
- America Online (AOL) software and application
- Multiple accounts research and evaluation
- Zendesk and Salesforce
- Tweetdeck/Twitter
- Admin assistance
- MS Office(Word/Excel/Powerpoint), PDF files
- Article writing
- Recipe writing, baking, and cake/cupcake designing
In 2008, I took the International English Language Testing System (IELTS), an English Proficiency exam, and garnered an overall band score of 7.0.
Listening – 7.0
Reading – 7.0
Writing – 7.5
Speaking – 7.0
In September 2017, I passed the Licensure Examination For Teachers.
I am confident that my honed skills and experience are the best fit for your requirements. Given this expertise, I am a good team player and still eager to learn new things.
My objective is to give you, my employer, fast and 100% quality of work at a reasonable cost. I am looking forward to fostering an excellent working relationship with you. Please feel free to take a look at my full profile.