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At A Glance: Editing

Editors are an integral part of content generation at any level. A quality editor is responsible for the final, polished look and feel of any written content produced by a client. Freelance editors provide a flexible and talent-driven way to manage multiple products in a professional way. They can be used for a wide variety of projects, from editing for syntax and grammar on regular blog posts to providing structure, pacing, and style feedback for nearly finished novels.

Editors work in a highly collaborative way that brings out the best version of any project, large or small. It is important to note that editors are not only skilled in technical grammar rules but are also often well-versed and experienced with a wide variety of writing styles that can often bring valuable feedback and new perspectives to a written piece, enhancing its structural or creative clarity. Many editors in the modern work environment are also by nature talented communicators and can reshape any message into one that grabs readers’ attention and draws them into the content. Explore the multitude of freelance editors available on Upwork and find one that best fits your next project.

Customer Support

Customer Experience Trends to Look for in 2017

Customer experience (CX) refers to the interactions between a customer and an organization that occur for the duration of the business relationship. In recent years, customer experience has grown in value to supersede product quality, value, and customer service.

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March 23, 2017

Customer Support

How to Excel at Customer Support by Channel: Phone, Email & Live Chat

Every support channel is unique. Discover some top tips for how to do customer support the right way across three of the most popular channels: phone, email, and live chat.

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March 23, 2017

For Clients

Fixing Mobile Usability Issues in WordPress

If your WordPress site has received a Google Webmaster Tools notification that your site has mobile usability issues there are a couple of possible culprits.

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March 23, 2017

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