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Hire the best Email Communication Freelancers in Alexandria, EG

Check out Email Communication Freelancers in Alexandria, EG with the skills you need for your next job.
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Clients rate Email Communication professionals
Rating is 4.8 out of 5.
4.8/5
based on 362 client reviews
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    Hi, I'm Abdelrahman Ahmed, I usually go by Oliver, I am a seasoned customer service representative and manager with over 8 years of experience. I've successfully led teams and optimized operations to ensure top-notch customer satisfaction. My expertise includes: - Exceptional customer support and problem-solving - Efficient team management and leadership - Proficiency in CRM systems like Slack and Zendesk - Strong communication skills in English and Arabic - Microsoft Office 365 and Google Suite expertise - Real-time management and executive assistance - Attention to detail and time management - Conflict resolution and adaptability I'm passionate about delivering outstanding service and fostering customer loyalty. Let's work together to exceed your customer service goals!
    Featured Skill Email Communication
    Team Management
    Email Support
    Online Chat Support
    Customer Care
    Customer Support
    Administrative Support
    Customer Service
    Data Entry
  • $10 hourly
    • 5.0/5
    • (26 jobs)
    I am an enthusiastic, hard working person. I have over 8 years experience in customer service field including 4 years as a customer service Supervisor/Team Manager. I am a graduate from Alexandria University, faculty of Commerce, Accounting Major. I have worked as a supervisor/Team Manager in Sutherland Global Services "AT&T" and The Book Depository Egypt "An Amazon Company".
    Featured Skill Email Communication
    Online Chat Support
    Email Support
    Communication Etiquette
    Customer Support
    Supervision
    Customer Service
    Management Skills
    Quality Assurance
    Microsoft Excel
    Data Entry
    Google Workspace
    Microsoft Office
  • $3 hourly
    • 4.9/5
    • (12 jobs)
    I never imagined I’d become a full-time freelancer working completely remotely — yet here I am, turning my home into a productive workspace and loving every step of the journey. Recently, I earned two badges on Upwork and achieved TOP_RATED STATUS with a 100% JOB SUCESS Score — a reflection of my commitment to delivering high-quality work and ensuring client satisfaction, whether the task is routine and repetitive or dynamic and business-critical. With a strong background in customer service, I’ve worked across various industries including e-commerce, banking, airlines, and telecommunications. I’m proficient with tools like Microsoft Office, Google Workspace, Zendesk, and more — always focused on efficiency, accuracy, and value. I'm confident in my ability to support and grow your business, and I’m happy to work free for the first week so you can see the quality of my service before committing. Let’s connect — I’d love to contribute to your success.
    Featured Skill Email Communication
    Medical Writing
    Investment Banking
    Client Interview
    Content Moderation
    English to Arabic Translation
    Arabic to English Translation
    Virtual Assistance
    Customer Support
    Product Knowledge
    General Transcription
    Travel & Hospitality
    Proofreading
    Online Chat Support
    Email Support
  • $50 hourly
    • 5.0/5
    • (1 job)
    Develop visually appealing, user-friendly websites using HTML, CSS, JavaScript, and other relevant programming languages. Collaborate with clients to understand their requirements, goals, and brand identity to create customized website designs. Utilize content management systems (CMS) like WordPress, Wix, or Squarespace to build and manage websites efficiently. Optimize websites for performance, responsiveness, and SEO best practices to improve user experience and search engine rankings. Test and troubleshoot websites across different browsers, devices, and operating systems to ensure functionality and compatibility.
    Featured Skill Email Communication
    Data Collection
    Email
    Email Deliverability
    UX Research
    Google Blogger
    Email List
    Data Entry
  • $20 hourly
    • 5.0/5
    • (5 jobs)
    -Intermediate+ SQL queries -Basic knowledge of IT structures (networks, infrastructure, coding, frameworks) -ccboot diskless technical support -Experience troubleshooting and responding to routine customer inquiries with high-quality resolutions -Experience using Tidio, Freshdesk, Zendesk and Shopify. -iPhone App Development & Mobile UI Design -Experience delivering technical resolutions in a timely manner -Shopify, E-commerce Expert
    Featured Skill Email Communication
    Customer Service
    iOS Development
    Mobile UI Design
    General Transcription
    Social Customer Service
    Translation
    Technical Support
    Online Chat Support
  • $15 hourly
    • 4.9/5
    • (8 jobs)
    Hello future employer, My name is Farah and if you are looking for an all-round freelancer who can offer you a diverse experience that come with dedication, commitment, and top-notch customer satisfaction, all while working in a fast-paced environment, then you have reached your destination! Let me tell you more about myself, I’m a Top-Rated freelancer with extensive experience in Customer Satisfaction (5+ years), Virtual Assistance, and Sales! How did I gain all that knowledge and was able to over-deliver in all the jobs I’ve taken? Here’s a quick sum-up of some of my qualifications: 1- Starting out as a Sales Agent at FAS where I generated leads, followed them through, and closed many deals to end up being their all-time top achiever! 2- International Customer Service Representative at Vodafone UK where I handled thousands of customers in the UK and Ireland, managed to de-escalate situations, solve complaints & technical issues, and improve overall customer satisfaction rates within my team while helping new team members by giving them the proper training. I always strive to improve not only my numbers and performance but those of my teammates too! 3- Being a Customer Service Representative at Teleperformance where I was responsible for the Western Union account in which I handled all wire transfer requests through Phone, Email, and Chat. I also held another position where I was their interpreter as I helped Non-English speaking customers reach out to several companies with diverse requests and worked as a middleman between those companies and our customers. 4- E-Commerce extensive experience as I worked with: - GlobalGrow on many accounts like Zaful, DressLily, and Rosegal. I handled many aspects like shipments, billings and refunds, pre-sale queries, and general customer support. - WoodWatch as I dealt with many high-profile customers from all around the world and always delivered top-notch customer service experience even with very high numbers of queries (especially during Christmas). - iHerb, where I helped customers in the health niche by providing information, handling orders and shipping, billings and refunds, and sometimes sales too! 5- Virtual Assistant and Appointment Setter for IPO Architects. Handling high-profile businesses was my normal day as I conducted calls, asked business owners perfect questions, and finally convince them to schedule appointments with our managers to talk terms and do business! Lastly, I have a Bachelor of Business Administration which tells you I don't just have experience but also have the knowledge to back it up! Regarding technical skills, I have mastered many tools like: - Shopify - Zendesk - Freshdesk - Trengo - Notion - MS Suite - Trello - Slack - Lightspeed - Returnista - Openphone - HubSpot - Zoho CRM And I’m always ready to learn more! I’m a tech-savvy and I offer Bilingual services in both English and Arabic so I can help my customers better. I can’t wait to jump on a call with you to discuss further and start a new challenge where we can achieve so much together!
    Featured Skill Email Communication
    Product Knowledge
    Customer Satisfaction
    Customer Service
    Communications
    Management Skills
    Sales
    English
    Email Support
    Phone Support
    Social Media Management
    Complaint Management
    Online Chat Support
  • $25 hourly
    • 5.0/5
    • (13 jobs)
    Hi there, this is Tayam. I'm thrilled to have you here. With two years of experience as a procurement officer in Egypt, Saudi Arabia, and international markets, I've had the opportunity to dive into various industries and expand my expertise. Not only have I successfully handled all procurement activities in Egypt and KSA, but I've also ventured into foreign markets, adapting to different business environments along the way. Procurement is my passion, and I take immense pride in my knack for discovering new suppliers using diverse methods and sources, I consistently find reliable suppliers that perfectly match specific requirements. Navigating the procurement process is where I truly shine. From conducting supplier evaluations to negotiating contracts and managing relationships, I'm fully committed to optimizing operations and ensuring flawless project execution. My attention to detail and proactive approach allow me to meet project deadlines and exceed client expectations. If you're in search of a professional and dedicated procurement officer who can deliver exceptional results while maintaining a friendly and collaborative approach, you've come to the right place. Let's team up and achieve procurement excellence together! Feel free to reach out and discuss your unique procurement needs. I'm genuinely excited about contributing my expertise and supporting the growth of your business.
    Featured Skill Email Communication
    Sourcing
    Alibaba Sourcing
    Business Development
    Supplier Search
    General Transcription
    Microsoft Word
    Quality Assurance
    Product Research
    Translation
    Procurement
  • $20 hourly
    • 5.0/5
    • (8 jobs)
    Reliable, dedicated, approachable, motivated, and personable. I have 4 years of experience working as a Virtual Admin Assistant. I created multiple tools and means that ease my employer's day-to-day tasks and duties and make their workflow better. On Upwork, I have been working on social media and Facebook Ads. I can help with data entry, creating ads, and general administrative tasks. I'm also willing to teach myself new skills depending on the job. I got the time :)
    Featured Skill Email Communication
    Social Media Management
    Facebook Ads Manager
    Media Buying
    Shopify
    Product Sourcing
    Google Sheets
    Microsoft Excel
    Data Entry
    Google Docs
  • $18 hourly
    • 5.0/5
    • (7 jobs)
    Hey! Thank you for taking the time to check out my profile. For the last 8 years, I have been working as a freelancer online and onsite. While my work covered a wide array of tasks and skills, what remains a common factor is how I’m always striving to learn more and my drive to consistently provide my clients with quality work. Although I graduated with a bachelor’s degree in electronics and communication engineering, I soon realized that I needed to get out of the routine work and have the flexibility of being a freelancer. I ventured into translation, writing, customer support, marketing, VA, email marketing, editing, and several other tasks. I worked for several companies at their location at the beginning, then I joined a translation and research company for three years. After leaving the company, I briefly worked individually on another freelancing platform, before joining a team of online freelancers from many parts of the world for two and a half years. Chasing even more flexibility and freedom, here I am on Upwork! My current focus is on tasks that I enjoy the most and excel at, like: - Research (lead generation research, market research, legal research, real estate research, etc.) - Data management (data entry, database, contact list building, manual data scraping, etc.) - CRM management (Salesforce, Zoho, HubSpot, or the client’s proprietary in-house system) - Admin support (project management, calendar management, email handling, etc.) - I’m also highly experienced in growing your LinkedIn or Social Media network through finding the right leads, reaching out to them, and following up. As for my working hours and availability, I’m always very flexible and happy to work according to the schedule that best suits my clients. While I’m looking to fill my 40+ hours of weekly work, and I do prefer long-term work, I never give less attention nor care to shorter projects. Thank you very much for making it this far. I appreciate your time and interest :-) Please feel free to contact me at any time. I will be happy to discuss your vision and project no matter what it entails. ~Sherif
    Featured Skill Email Communication
    LinkedIn
    Communications
    Google Workspace
    Social Media Marketing
    B2B Marketing
    Markdown
    Critical Thinking Skills
    Contact List
    Google Sheets
    Project Management
    Lead Generation
    Data Entry
  • $20 hourly
    • 5.0/5
    • (1 job)
    Are you seeking a skilled professional who can elevate your business operations, train your team, enhance customer satisfaction, and drive sales growth? Look no further. With over 5 years of experience at top-tier companies like Amazon and Vodafone, I offer a unique combination of expertise in customer service, sales, social media marketing, and e-commerce management. Key Strengths: ✅ Trilingual Proficiency: in Arabic, English and German, enabling seamless communication with diverse clients. ✅ Customer Service Expertise: Proven track record in delivering exceptional customer service, enhancing customer satisfaction, and training teams to perform at their best. ✅ Sales Acumen: Proven ability in identifying potential clients, engaging prospects, and building strong relationships to drive sales. Experienced in utilizing AI tools to enhance sales processes and outcomes. ✅ Quality Assurance Management: Adept at leading teams and optimizing processes to ensure high-quality customer service. Improved retention rates by 12% and maintained a 90%+ customer satisfaction score at Xceed through targeted training, one-on-one coaching, and streamlined workflows. ✅ Training and Team Development: Skilled in designing and delivering training programs to enhance team performance. At Majorel, trained and mentored 29+ newcomers, conducted call evaluations, and provided ongoing coaching to over 90 agents, ensuring seamless onboarding and continuous improvement. ✅Recruiting and Talent Acquisition: Experienced in connecting companies with top talent through data-driven recruitment strategies. As a Freelance Recruiter, successfully matched 10+ companies with hundreds of call center talents, leveraging tools like LinkedIn and Salesforce to optimize the hiring process. Achievements: 💥Customer Satisfaction: Increased customer satisfaction scores by improving quality management and training programs, resulting in a 12% increase in retention rates. Maintained a satisfaction score above 90% for three consecutive months, managed a team of 23 agents, and successfully helped 10 team members complete their on-job training at Xceed. 💥High Conversion Rate: Achieved a high conversion rate above 16%, leading to an internal promotion after just one month. Successfully reached out to high-end companies in Europe with an annual profit exceeding 25 million euros, informing them about Amazon services, building long-term relationships with decision-makers, and convincing them to work with Amazon. 💥Successfully managed and grew my own business for over 3 years, overseeing all aspects of operations, from strategic planning and marketing to customer engagement and financial management. Demonstrated ability to drive growth, optimize processes, and deliver exceptional customer experiences, resulting in a strong online presence in different social media pages. 📬 Let's Connect: I'm eager to discuss how my skills and expertise can contribute to your success. Feel free to reach out to start a conversation and explore how we can collaborate to achieve your goals. Customer Success | Quality Assurance Manager | Team Trainer & Recruiter | Trilingual | Project Manager & Business Developer | Sales Closer | Customer Service | Customer Relationship Management | Team Manager | Recruiting and Talent Acquisition | Team Training | Salesforce | Business Plan | Market Research | Lead Generation.
    Featured Skill Email Communication
    Social Media Marketing
    Quality Assurance
    Customer Relationship Management
    Storytelling
    Market Research
    Team Training
    Communication Skills
    Coaching
    Management Skills
    Lead Generation
    Sales Strategy
    Sales
    Customer Experience
    Customer Service
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    I'm strong believer in hard work, efficiency and a positive attitude. My education and background is designed based. I'm Ambitious, Optimistic, Well spoken, Public speaking, Customer service & problem solving. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfullly meets the challenges of a fast-paced enivronment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Professional with the Microsoft office. Customer service and sales expert with 2+ years of experience who identifies customer needs and delivers effective solutions to problem. Can work with less supervision while being committed to providing high-quality service with a positive experience. Resolving complex inquiries and always get my targets. Passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement. Personable and professional under pressure with motivated and energetic nature. I have experience as Sales agent, Data entry and Quality assurance. I can help in: ✏️Managing calenders and email correspondence. 🖊lead generation and get qualified leads. 🔍Market Research, Competitive Analysis, Product Comparison, Web Research. 🔗Content Research, Strategic Planning, Insight Analysis, Working with different post scheduling tools. 📝Booking and arranging travel transport and accommodation. 🗞Managing company communications, Research projects. 📬Clean up e-mails. 📊Creating a professional reports.
    Featured Skill Email Communication
    Phone Communication
    Customer Service
    Telemarketing
    Multitasking
    Sales Presentation
    Lead Generation
    Cold Calling
    Microsoft Excel
    Data Entry
  • $15 hourly
    • 4.6/5
    • (7 jobs)
    I am a native English speaker graduated from business school Alexandria University 2014-2018 I have been working as a cold caller and lead manager for 4 years for different companies and industries I have experience with: Health care Customer support B2B telemarketing Real Estate acquisition manager Real Estate lead manager Commercial Real Estate advisor. I have lived in the US for a couple of years and i have a netural Eastern accent.
    Featured Skill Email Communication
    Lead Generation Analysis
    Customer Support
    Phone Support
    Customer Relationship Management
    Phone Communication
    Marketing
    Customer Service
    Sales
    List Building
    Outbound Sales
    B2B Marketing
    Cold Calling
    Lead Generation
  • $10 hourly
    • 4.8/5
    • (6 jobs)
    Results-driven Business Development Specialist with over 4 years of experience in sales and business development. Proven track record of driving revenue growth, forging strategic partnerships, and expanding client base. Looking to leverage my experience and skills to drive business growth and contribute to the success of a forward-thinking organization with wide knowledge in the US Market & KSA Market.
    Featured Skill Email Communication
    Customer Feedback Documentation
    Email Marketing
    Customer Service
    Creative Direction
    Scheduling & Assisting Chatbot
    Multi-Factor Authentication
    Communication Skills
    Business Development
    Business
    B2B Marketing
    Sales & Marketing
  • $13 hourly
    • 5.0/5
    • (16 jobs)
    Reliable, success-driven and competent professional with 9+ years’ hands-on experience in clerical and executive support tasks. Well versed in performing a variety of administrative tasks; data entry, web research, maintaining and updating records and translation from Arabic to English or vice versa. I am also a well experienced expert in Travel Planning. Utterly dedicated to utilize earned skills in the field of administration by working effectively and consistently.
    Featured Skill Email Communication
    Data Analysis
    Customer Service
    Travel Planning
    Arabic to English Translation
    English to Arabic Translation
    Data Entry
    Arabic
    Microsoft Excel
    Microsoft Word
    Microsoft Office
  • $4 hourly
    • 5.0/5
    • (2 jobs)
    Hello! If you are reading this then you must be looking for a remote trusted Data entry operator / customer service agent, so let me give you a brief introduction about my capabilities. I have enjoyed my +5 years of experience as CSR & Data Entry positions, and developed the following: ✔ Database & Web Scrapping. ✔ Finding email address for Companies or Professionals. ✔ Amazon & Shopify Data Entry. ✔ Offline/Online Data Entry. ✔ Data Enrichment. ✔ CRM Contacts & Clean up & Update. ✔ List Building. ✔ Accuracy Verification. ✔ Contact Research. ✔ Web Research. ✔ Excellent Written & Verbal communication skills. ✔ Proficient in customer relationship management (CRM) software. ✔ Strong problem-solving and decision-making abilities. ✔ Active listening and empathy. ✔ Multitasking and time management. ✔ Adaptability in fast-paced environments.
    Featured Skill Email Communication
    Native Fluency
    Problem Solving
    Data Entry
    Customer Relationship Management
    Multitasking
    Communication Skills
    Customer Service
  • $12 hourly
    • 4.4/5
    • (11 jobs)
    - Hello this is mariam professional cold caller , appointment setter and mainly an acquisition/closer. I have managed varies projects for client such as managing their team , monitoring , closing deals as well as being a virtual assistant ! Summarizing my experience : - worked as a web chatting agent for a telecom company for Fenix application for UAE. - worked as a telesales agent in cold call advantage for real estate and as an acquisition manager in call magician company . - Worked for EVO company as cold caller -I have 2 year of previous experience being a real estate aquisition manager for call magician - Worked as a personalized ad assisor for Telus international. Previously worked as a disposition manager for one of the client of prima company I have a strong desire to learn as well as participating with the team to grow ! I ALSO PROVIDE PROFESSIONAL COLD CALLERS FOR YOUR COMPANY !
    Featured Skill Email Communication
    Communications
    Virtual Assistance
    Outbound Sales
    Appointment Scheduling
    Lead Generation
    Customer Service
    Customer Support Plugin
    Appointment Setting
    Real Estate Cold Calling
    Sales
    Real Estate Acquisition
    Cold Calling
    Real Estate
  • $10 hourly
    • 4.8/5
    • (11 jobs)
    🌟 Your Trusted Sales, LinkedIn, & Administrative Partner 🌟 Are you seeking a dynamic freelancer with a proven track record in sales, a mastery of LinkedIn strategies, and impeccable administrative skills? Look no further! With over five years of experience in sales, I've honed the art of persuasion and relationship-building, consistently exceeding targets and driving revenue growth for my clients. My strategic approach, coupled with a keen understanding of market dynamics, ensures results that elevate businesses to new heights. In today's digital age, LinkedIn has emerged as a powerhouse for networking and lead generation. As a perfect LinkedIn specialist, I leverage cutting-edge tactics to optimize profiles, expand networks, and generate high-quality leads. Whether it's crafting engaging content, initiating meaningful connections, or implementing targeted advertising campaigns, I have the expertise to maximize your presence on this platform and unlock its full potential for your business. Behind every successful operation lies seamless administration. With my meticulous attention to detail and organizational prowess, I streamline processes, manage tasks, and maintain meticulous records, allowing you to focus on what truly matters – growing your business. My commitment to excellence, coupled with a client-centric approach, ensures that your objectives are not only met but exceeded. Let's collaborate to propel your business forward and achieve unparalleled success. Reach out today, and let's make magic happen together! Specialties: - Lead Generation - LinkedIn Prospecting - Email Management - Appointment Setting - Communication - LinkedIn Sales Navigator - Administrative Support - Social Media Management - CRM - Sales - Marketing
    Featured Skill Email Communication
    Communications
    Marketing
    Google Workspace
    Data Scraping
    Social Media Management
    Customer Service
    Administrative Support
    Sales
    Relationship Management
    Email Marketing
    Lead Generation
  • $10 hourly
    • 3.9/5
    • (3 jobs)
    I’m a results-driven professional with over 5 years of experience in customer service, call center operations, and short-term rental management. I’ve worked with leading global companies like Hilton, Booking.com, and Agoda, where I developed strong skills in guest communication, problem resolution, and CRM system management. I also specialize in managing and optimizing vacation rental listings on Airbnb, Booking.com, VRBO, and Agoda, helping property owners increase occupancy and maximize revenue. With hands-on experience in tools like Power BI, Excel, and various CRM platforms, I combine data analysis with practical strategies to deliver consistent results. I’m fluent in Arabic and English, thrive under pressure, and committed to providing exceptional service and support. 🔧 Key Skills & Experience 5+ years in customer service & call center roles, including high-volume environments. Former agent at Hilton, handling guest bookings, service issues, and upselling. Experience with Booking.com and Agoda in guest and property support roles. Managed listings across Airbnb, Booking.com, VRBO, and other OTAs. Strong background in handling guest escalations, refunds, and review recovery. Proficient in CRM tools like Salesforce, Zendesk, Freshdesk, and Notion. Skilled in Power BI, Excel, and Google Sheets for data tracking and reporting. Fluent in English and Arabic, with excellent written and verbal communication. Experienced in remote work, virtual collaboration, and high-standard professionalism.
    Featured Skill Email Communication
    Hospitality & Tourism
    Virtual Assistance
    Booking Services
    Booking Management System
    Online Chat Support
    Data Entry
    Communications
    Administrative Support
    Customer Service
    Data Analysis
    Microsoft Excel
  • $6 hourly
    • 0.0/5
    • (1 job)
    Hello, I'm Ibrahim Rifai, a results-driven sales professional with over 10 years of experience in various industries, including education, hospitality, and logistics. Throughout my career, I have gained expertise in sales, data entry, operations, logistics, and management. Currently, I am working as a Sales Representative at englease, where I am responsible for identifying new business opportunities and delivering exceptional customer service. Prior to this, I held managerial positions at Agyal Hotel and Cinderella palace hall, where I successfully led teams and achieved company objectives. With my excellent communication skills and a strong background in customer service, I am confident in my ability to build and maintain relationships with clients. Additionally, I am proficient in various software and tools, including Microsoft Office, Excel, and CRM. I hold a Bachelor's Degree in Law from Alexandria University and am fluent in Arabic and advanced in English, with intermediate proficiency in French. I am dedicated, reliable, and always eager to learn and grow. If you are looking for a skilled and committed professional to support your business needs, please don't hesitate to contact me.
    Featured Skill Email Communication
    Email Support
    Customer Service
    Data Entry
    Product Knowledge
    Order Tracking
    Interpersonal Skills
    Sales Call
    Customer Support
    Outbound Sales
    Data Visualization
    Tableau
  • $15 hourly
    • 5.0/5
    • (1 job)
    Hello! If you are reading this then you must be looking for a remote trusted customer service agent or Data entry operator, so let me give you a brief of what you came looking for ! I was born and grew up in Egypt. I am an engineer who graduated in 2020 and decided to try something new and different , something that can top up my communication skills. We have millions of things going on in our lives, and changing jobs is ALWAYS a big decision. Since call center jobs are so underestimated worldwide , I decided to give it a different meaning. I started encouraging friends and some family members to enter this field , and they still thank me till today. I have enjoyed many CSR positions , with my ability to build strong relationships, great communication skills, and years of experience. My personal and professional experiences have taught me the following about myself: - I educate, refine and drive myself to be a better person - I am constantly learning because I never settle - I stay calm when faced with adversity and accept diversity. - I focus on making high-quality decisions and provide top service for customers. - I seek out opportunities, whether or not they are risky. I enjoy meeting new people and hearing new perspectives. so feel free to reach out.
    Featured Skill Email Communication
    Data Entry
    Product Knowledge
    Multitasking
    Problem Solving
    Customer Relationship Management
    Price & Quote Negotiation
    Communication Skills
    Customer Service
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    The ability to learn very quickly and adapt to changing situations, as well as dealing with pressure, are some of my key strengths. I can work independently, but I also function well in a team environment.I have passed the German B2 level at Goethe Institute and am currently pursuing C1. I have been working at Booking.com since 2021, mainly dealing with German customers, and sometimes we have English customers. We deal with customers by phone, chat and email, which is why I have great communication skills with all channels. I'm seeking a position where I can implement my knowledge and utilize the experience that I've acquired during my work life, academic studies and volunteer work. I am looking forward to a job that is challenging with the scope for continuous learning new things, which will help me build my future career. My previous employment gave me excellent working experience, which contributed to my skills to help achieve my success within the organization
    Featured Skill Email Communication
    Phone Communication
    Communication Skills
    Virtual Assistance
    Human Resources
    Customer Service
    Time Management
    Active Listening
    Problem Solving
    English
    German
    Communications
  • $5 hourly
    • 5.0/5
    • (1 job)
    I am highly experienced intermediate customer service representative with a proven track record in resolving diverse customer issues at Optimum USA . Currently thriving as a Logistics Operations Manager, overseeing logistics operations, coordinating pickups from pharmacies, and ensuring seamless supply chain management. Passionate about delivering exceptional service, adept in communication, critical thinking, and problem-solving. Seeking opportunities for further growth and leadership.
    Featured Skill Email Communication
    Customer Support
    Customer Service
    Fleet Management
    Team Management
    Data Analysis
    Logistics Management
    Customer Care
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Summary Highly accomplished and results-driven business development and operations professional with over 15 years of experience driving revenue growth, securing strategic partnerships, and optimizing operational efficiency across diverse industries. Proven ability to identify and capitalize on new market opportunities, cultivate key client relationships, and lead high-performing teams. Expertise in international business development, sales strategy, account management, and logistics. I can provide a free consultation and a sample of the required job to present my capability of delivering the job efficiently. ⚙️ My Working Tools: ☑️ LinkedIn Sales Navigator ☑️ LinkedIn ☑️ Zoominfo.com ☑️ Lusha ☑️ Alibaba ☑️ Cognito ☑️Facebook ☑️ Instagram ☑️ Apollo For Data Visualization, and to deliver projects I use ☑️ Google Spreadsheet ☑️ Microsoft Excel ☑️ Google Drive ☑️ CSV File For Virtual Meetings I Use:- ☑️ Zoom Meetings ☑️ Microsoft Meetings ☑️ Google Meetings My Goal & Main Service:- ☑️ 100% Quality Work ☑️ 100% Accuracy With Up-to-Date Valid information ☑️ Project delivery Before the Deadline ☑️ 100% Client Satisfaction. ☑️ Best Customer Service ☑️ 24/7 Available for any kind of work related to my skills A lot of thanks for giving me your valuable time. Best regards.
    Featured Skill Email Communication
    Local Operations
    Training Session
    International Business
    Sales
    Email Campaign
    Data Analysis
    Analytical Presentation
    Translation
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Eyad Zayed — a roofing cold caller who knows how to turn homeowners into booked appointments. I’ve worked directly with roofing clients, calling warm and cold leads, handling objections, and setting up inspections that lead to real sales. Whether you're targeting storm damage areas or simply want more qualified appointments, I can help. Why You’ll Want Me on Your Team: ✅ 3 months of roofing cold calling experience ✅ 6 months in real estate cold calling ✅ Skilled at grabbing attention fast and booking same-day or next-day slots ✅ Confident, calm tone that builds trust with homeowners ✅ Understands the full roofing sales cycle — not just the script I Can Help You With: 📞 Cold & warm outbound calling 📞 Inbound lead follow-up (within 1–2 minutes) 📞 Booking qualified roof inspection appointments 📞 Using your CRM or dialer — or learning it quickly 📞 Daily reporting and clean communication Tools I’ve Used or Am Comfortable With: GoHighLevel, Podio, HubSpot, CallTools, Mojo Dialer, PhoneBurner, ReadyMode, Google Sheets, Excel Availability: U.S. time zones, full-time, part-time, or hourly, ready to start immediately If you’re looking for someone who understands roofing, communicates clearly with homeowners, and consistently books appointments — let’s connect.
    Featured Skill Email Communication
    Customer Acquisition
    Outbound Sales
    Virtual Assistance
    Appointment Setting
    Customer Service
    Sales
    Data Entry
    Phone Communication
    B2C Marketing
    Communications
    Scheduling
    Telemarketing
    Cold Calling
    Lead Generation
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I’m a dedicated and detail-oriented Data Entry and Customer Support specialist with strong skills in Microsoft Excel and Google Sheets. I can help you with: - Accurate and fast data entry - Organizing and formatting Excel spreadsheets - Creating basic formulas and charts - Handling customer inquiries via email or chat - Bilingual communication: Arabic & English (B1 level) I always focus on accuracy, clear communication, and delivering on time. Available for both short-term and long-term projects. Let’s work together!
    Featured Skill Email Communication
    Customer Service
    Web Browser
    English
    Virtual Assistance
    Typing
    Customer Support
    Spreadsheet Skills
    Google Sheets
    Microsoft Excel
    Data Entry
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I’m Ahmed, a dedicated outbound sales professional specializing in high-conversion cold calling and qualified appointment setting for B2B and B2C businesses. My expertise lies in delivering measurable results through strategic outreach and CRM-optimized lead management. Core Competencies: ✅ Cold Calling Excellence – Proven track record of engaging decision-makers and securing quality meetings. ✅ Appointment Setting – Consistently deliver 15-20 booked appointments per week for clients. ✅ Lead Generation – Skilled in identifying and qualifying high-potential leads across industries. ✅ CRM & Dialer Proficiency – Experienced with Salesforce, HubSpot, Zoho CRM, ReadyMode, Mojo, and CallTools. Key Metrics: 📈 82% lead-to-meeting conversion rate (vs. industry average of 35-45%) 📅 50+ monthly appointments set for recent SaaS client. ⏳ 30% faster sales cycle achieved for 75% of my clients. Why Partner With Me: • Reliable Performance – 90% of clients report exceeding their pipeline goals • Process-Driven Approach – Meticulous tracking and optimization for continuous improvement. • Clear Communication – Timely updates and transparent reporting. I help businesses fill their pipelines with qualified opportunities through professional, persistent, and performance-driven outreach. Let’s connect to discuss how I can contribute to your sales goals. "Quality appointments start with strategic outreach." Professional Enhancements: Removed exaggerated claims while keeping impressive metrics. Structured for clarity with concise bullet points. Emphasized reliability and process orientation. Maintained professional tone while still being approachable. Included specific tools without over-promising.
    Featured Skill Email Communication
    Administrative Support
    Social Media Lead Generation
    Outbound Sales
    Customer Support
    Market Research
    Data Entry
    Virtual Assistance
    Appointment Setting
    Customer Relationship Management
    B2B Marketing
    Sales Lead Lists
    Lead Generation
    Telemarketing
    Cold Calling
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I'm Ganna, a highly motivated and detail-oriented tutor and virtual assistant from Egypt. 🧠 I specialize in: - Teaching Math for kids (Primary & Middle School) - English basics for children and non-native speakers - Typing, data entry, and online research - Admin tasks and email handling ✅ Why choose me? - Strong math and analytical skills - Fluent English (B1 level, easy to communicate) - Fast learner and dedicated to deadlines - Friendly and great with kids! I'm looking forward to helping your project succeed with speed and precision. Let's work together!
    Featured Skill Email Communication
    Microsoft Word
    Google Docs
    Online Research
    Typing
    Data Entry
    Google Assistant
    English Tutoring
    Mathematics Tutoring
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