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Hire the best Email Communication Freelancers in Montego Bay, JM

Check out Email Communication Freelancers in Montego Bay, JM with the skills you need for your next job.
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  2. Email Communication Freelancers
  3. Jamaica
  4. (Current) Montego Bay
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    Are you looking for someone to help build your Customer Service Team for your E-commerce company? Is customer satisfaction one of your pain points as a company? If your answer is 'yes', then you are viewing the correct profile. I have over 6 years of experience as a customer service agent which was gained from working in the BPO industry and freelancing on Upwork.com. I am a quick thinker, a good listener and I have a knack for details. This means that I have the ability to properly assist your customers with their concerns/ issues related to your company and the services that you offer. Customer satisfaction is one of my strong suits along with being a great communicator, if you hire me for your project, your customer will never leave a conversation with me disappointed. I have the ability to adapt to my work environment and always grasp the opportunity to learn something new. I can assure you that you will not regret hiring me to work on your project.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Time Management
    Customer Service
    Order Fulfillment
    Problem Resolution
    Phone Communication
    Communication Etiquette
    Customer Service Training
    Zendesk
    Order Tracking
  • $12 hourly

    • 5.0/5
    • (1 job)
    The field of customer service has been my passion for 10 years as a 30-year-old creative. Project coordination, digital marketing, and client relations via phone and chat support are among my services. With experience in these fields, I maintain a Customer Satisfaction rate of over 95% each month. I embrace challenges and changes with priority, providing significant results with high accuracy. Dedicated to teamwork, working cooperatively with others to achieve common goals, and effectively communicating both verbally and in writing.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Phone Communication
    Zendesk
    Microsoft Office
  • $6 hourly

    • 4.6/5
    • (7 jobs)
    I'm a flexible agent who know how to work well under pressure. I'm highly energetic and know how to deliver my service well to the customers. I also portray a good interpersonal skills and know how to solve any problem.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Sales
    Data Entry
    Customer Service
    Order Tracking
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (1 job)
    Legal Assistant with 3+ years of experience in dealing with general office procedures, court procedures and legal correspondence. Proficient in drafting and revising legal documents along with maintaining office and client records. Possesses a Bachelor of Laws. Reliable and motivated team player who is able to significantly contribute to the overall success of reputable organizations.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Administrative Support
    Legal
    Legal Assistance
    Legal Research
    Customer Support
    Email Support
    Typing
  • $11 hourly

    • 5.0/5
    • (1 job)
    Human resource and administrative support on a virtual platform. Interested in reading and networking.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Training & Development
    Microsoft Word
    Writing
    General Transcription
    Customer Support
    Communication Skills
    Virtual Assistance
    New Member Onboarding
    Data Entry
    Microsoft Excel
    Administrative Support
    Communication Etiquette
    Phone Communication
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    OBJECTIVE To continue to obtain knowledge and experience geared to transforming me into a customer service guru so that I can take advantage of the experience and learning opportunities offered in customer relations and develop my ability to provide quality service that meet the high standards of our profession.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Technical Support
    Intercom
    Customer Service
    Customer Satisfaction
    Customer Support
    Communication Etiquette
    Product Knowledge
    Online Chat Support
    Phone Support
    Zendesk
  • $13 hourly

    • 5.0/5
    • (3 jobs)
    100% efficient work that gives you the confidence the production time is effectively being used to provide the prospect of achieving monthly goals and targets
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Entry
    Customer Service
    Sales
  • $7 hourly

    • 5.0/5
    • (1 job)
    PROFESSIONAL SUMMARY I am a seasoned customer service professional, with experience in administrative duties. I possess excellent communication skills, tenacity and initiative to complete my tasks and provide service to exceed expectations. I aim to be an invaluable part of your organization, by using and sharpening my skills to contribute to the company's operations and growth.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Task Coordination
    Management Skills
    Administrative Support
    Office Administration
    Customer Service
    Customer Support
    Zendesk
    Complaint Management
    English
    Email Support
    Online Chat Support
    Ecommerce Support
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Hello there 👋🏽😊 ⭐️Thank you for taking the time to visit my account.⭐️ ✨WHY WORK WITH ME? ✨ I’m an enthusiastic customer service and virtual assistant professional with 3 years of experience working as a liaison between consumers and corporations. I’m also a skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for the effective delivery of outstanding service. I maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organization.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Phone Support
    Project Management
    Communication Skills
    Multitasking
    Active Listening
    Time Management
    Computer Skills
    Typing
    Creative Writing
    English
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    I am a driven individual who strives for excellence in all aspects of my professional life. I possess a bachelors degree in business administration, where I also undertook the task of international business as a part of my studies. I am a freelancer that specializes in data entry, virtual assistance, administrative assistance, executive administrative assistance and customer service. I have extensive experience as a Payroll Administrator for 5+ years working with a Fortune 500 Company. During this time my skill sets have grown tremendously with a positive attitude that will allow me to achieve company targets. I have as an excellent background as an Administrator that takes pride in doing her work efficiently and effectively. Providing the best service is what I am in the business to do. I have been a part of a team that has a proven track record of excellent administrative and customer service reputation with clients. I am knowledgeable in: -QuickBooks Online - Customer Service - Training and coaching - Email Support - Microsoft Office (Words, Excel, Outlook) - Google (sheets, email, docs, drive) - Data Entry - ADP Payroll With my years of experience I can assure you I will be an asset to your business. I am eager to work with you to provide a reliable and consistent service to your business. Please contact me, so we can discuss how best I can fully meet your needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Bookkeeping
    Recruiting
    Candidate Management
    Light Bookkeeping
    Candidate Interviewing
    Customer Support
    Customer Service
    Administrative Support
    Microsoft Office
    Data Entry
    Google Docs
  • $15 hourly

    • 5.0/5
    • (1 job)
    I am a reliable, hardworking and dedicated individual who always does the best at my endeavours. I am also a proactive team player and a very sociable individual who will try my very best to fortify and uplift the company. I am well knowledgeable of business relationships and will excel at providing excellent service. With almost 10 years of CSR experience I have been able to grow and understand that one of the most important assets in this line of work is active listening, also one should be attentive and upbeat and ensure customer queries and issues are resolved in a timely manner. I have worked with international companies such as: Humana Pharmacy, Bankers Life and Casualty and National Pen and locally in the tourism sector with VIP Attractions.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Computer Skills
    Receptionist Skills
    Customer Service
    Technical Support
    Data Entry
    Data Collection
  • $12 hourly

    • 5.0/5
    • (14 jobs)
    Behind every successful business owner, there is a hardworking team.Let me be that for you! I am a hardworking, organized, highly motivated woman who always put both feet ahead to ensure that I produce results that will not just be satisfactory to you but exceptional. I believe that for any business to be successful, I must be dedicated and strive for success. With 2 years experience in Administration and Payroll as well as more than 4 years in Customer Service as well as Support, I have always strived to offer professionalism and my own touch of creativity thus leaving every client happy once I am well knowledgeable of what I am doing. Not just persistent, but with a keen eye for errors and knowledgeable of what I do, I always aim to deliver only my best, because though everyone can be the best in what they do, it is the work that is put in, the results that reflects the work and a lasting impression on everyone that was apart of the journey. Fluent in Spanish with a drive for success, let us be a team and together as a force we will exceed all expectations!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Dropbox API
    Shopify
    Payroll Accounting
    Data Entry
    Problem Solving
    Zendesk
    Zoho CRM
  • $12 hourly

    • 4.5/5
    • (2 jobs)
    Greetings! I'm Brooke Hall, a seasoned customer service representative with a decade of experience under my belt. Over the years, I've had the privilege of working on various projects in the United States, acquiring valuable insights and mastering the techniques necessary to excel in the field. Throughout my career, I've spent two years specializing in sales, collections, and providing support. As a professional, I pride myself on being a team player, adaptable, and skilled at multitasking. I understand the importance of time management and consistently strive to deliver efficient results. I have extensive experience in chat and email support, and I'm always eager to expand my knowledge and learn new skills to enhance customer service experiences. One aspect that truly motivates me is the opportunity to face new challenges and help people overcome their issues. I find fulfillment in resolving problems and ensuring customer satisfaction. To facilitate seamless communication, I have a high-speed fiber optic internet connection, noise-canceling headsets, and a quiet work environment that allows me to make and receive calls without distractions. If you'd like to connect or discuss potential collaborations, please feel free to message me on Upwork. I'm excited about the prospect of leveraging my expertise to contribute to your projects and assist customers in the best possible way.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Appointment Setting
    Sales
    Accounting Basics
    Bookkeeping
    Intuit QuickBooks
    Scheduling
    Administrative Support
    Data Entry
    Product Knowledge
    Customer Support
    Grand Central Dispatch
    Email Support
    Phone Support
    Inbound Inquiry
  • $30 hourly

    • 5.0/5
    • (17 jobs)
    With over 15 years experience in the Hospitality Industry in various capacities such as: Revenue Manager, Sales Manager, Customer Service Manager, Event Manager and Executive Manager, and over 5 years virtual experience working remotely, I have excellent time management skills, works well on own initiative, have an excellent command of the English Language (both written and oral) and superior customer service skills which often results in high customer retention rates, repeat clientele and customer loyalty. With a keen eye for, and a particular attention to detail, highly proficient with Microsoft and Google Applications, Slack, Freshdesk, Zendesk, Salesforce, Hubspot, and Asana, I am excellent at scheduling, organizing, planning, executing, following up and after sales services which are as important as lead generation. I am goal oriented, customer focused, meeting and exceeding financial goals as well as achieving high rates and levels of customer retention and increasing brand loyalty. With a hunger for learning and growth in a dynamic and changing global environment, I adapt and apply myself easily, and I am an asset to any organization.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Analysis
    Event Planning
    Customer Support
    Phone Communication
    Marketing Management
    Administrative Support
    Sales Management
    Event Marketing
    Customer Service
    Event Management
    Customer Retention
  • $10 hourly

    • 1.0/5
    • (1 job)
    I have accumulated over 4 years of experience in Customer Service, 8 months of experience as a Supervisor in a Customer Care environment and also a Quality Assurance Analyst in a customer care environment as well. I have over 4 years of experience in Chat Support. I have great typing skills, great literacy, and numeracy skills and also great customer retention skills.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Online Chat Support
    Email Support
    Customer Retention
    Customer Service
    Customer Support
    Problem Resolution
    Information Literacy
    Typing
  • $5 hourly

    • 3.8/5
    • (2 jobs)
    Objective: To input my passion, experience, and professionalism in order to provide unmatched productivity within your organization by ensuring all customers' expectations are met as well as meeting company goals and objectives.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Amazon FBA
    Amazon Vendor Central
    Customer Experience
    Quality Assurance
    Sales
    Microsoft Excel
    Communications
  • $5 hourly

    • 5.0/5
    • (1 job)
    If you are searching for a data entry assistant or customer service representative, look no further! I am an experienced customer service representative who has been in the B.P.O industry for over 2, going 3 years now. During my time I have also carried out different data entry projects. I love taking ownership of a problem and going above and beyond to solve them. While nobody is perfect, I always strive for perfection. You can count on me to get the job done. ✅Data entry assistant - File conversion (PDF, PNG to Word/Excel) - Internet Research - Collecting, entering emails and contact information in CRM tools ✅Customer Service Representative - Live chat - Email
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    BPO Call Center
    Ticketing System
    Customer Service
    Technical Support
    Product Knowledge
    Customer Support
    Data Entry
    Email Support
    English
    Microsoft Word
    Typing
    Microsoft Excel
  • $10 hourly

    • 0.0/5
    • (1 job)
    Experienced problem solver and risk taker with years of Customer Service, Accounting/ Bookkeeping, Event planning, Logistics and Project Management experience.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Bookkeeping
    Event Management
    Event Planning
    Accounting
    Bank Reconciliation
    Accounts Payable
    Administrative Support
    Accounts Receivable
    Logistics Coordination
    Phone Communication
    Business Management
    Wave Accounting
    Intuit QuickBooks
    Customer Experience
  • $15 hourly

    • 4.9/5
    • (2 jobs)
    Goal-oriented, focused, motivated, and diligent are just a few words used to describe me. The skills mentioned earlier are ones I possess through my ability to address public forums and meetings. I have enhanced these skills in my previous job title as an Employee Retention Specialist. In addition, I have excellent written and oral communication skills, strong leadership, and public speaking skills. I have acquired knowledge and hands-on training related to Oracle software and Salesforce as I used this to assist internal and external customers. Overall, I have consistently demonstrated communication, creative thinking, and critical thinking abilities in every aspect of my educational experience and previous employment.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Communications
    BPO Call Center
    Customer Support
    Customer Service
    Call Center Agent
    Oracle
    Recruiting
    Data Entry
    Product Knowledge
    Customer Satisfaction
    Insurance
    Salesforce
    Sales
    Phone Support
  • $16 hourly

    • 0.0/5
    • (1 job)
    Renee is a dynamic and professional Talent Acquisition Specialist with over 1 year and a half experience in Recruiting and over 5 years experience in Customer Service/ Chat and Email Support. . I'm also highly Skilled in Education/Teaching where I have achieved a Bachelors' Degree in Education. I am verse in multi tasking, detail and goal oriented, a big team player and also quick on my feet in learning new ideas and executing learnt data at a proficient level. I am able to type over 40 words per minute and I am highly skilled in English communication, verbally or written. I have sourced over 100 candidates for the day in order to fill projects with the best potential candidate and have interviewed over 11 candidates a day, providing them with jobs and changing lives. This way the client goal has been met and I am able to satisfy my candidate by giving them an opportunity of a fulfilling career. While interviewing, I incorporate my Customer Service Skills that I have learnt throughout my tenure in such field. For example, being Empathetic, Motivational, have a keen listening ability and probing the right questions in order to provide a correct resolution.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Chat & Messaging Software
    Administrative Support
    Interpersonal Skills
    Customer Satisfaction
    Microsoft Word
    Data Entry
    Teaching
    Customer Support
    Education
    Candidate Sourcing
    Resume Screening
    Email Support
    Recruiting
    Phone Support
  • $8 hourly

    • 2.8/5
    • (3 jobs)
    I am very conversational, great problem solving skills, able to operate under pressure. I have been in related fields for over 7 years where I gained my experiences as a admin/virtual assistant, collections,sales and customer service expert.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Communication Etiquette
    Appointment Scheduling
    Customer Service
    Debt Collection
    Data Collection
    Sales
    Cold Calling
    Customer Retention
    Scheduling
    Email Support
  • $15 hourly

    • 4.5/5
    • (2 jobs)
    I excel in customer support, ensuring exceptional experiences by addressing inquiries and resolving issues. I specialize in crafting account strategies that drive growth and improve client satisfaction. Data accuracy is my strength, and I cover everything from spreadsheets to databases. I'm a social media management expert, enhancing brand visibility and expanding follower bases in the digital age.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Quality Control
    Social Media Management Analytics
    Social Media Content Creation
    Data Entry
    Appointment Setting
    Appointment Scheduling
    Administrative Support
    Lead Generation
    Cold Calling
    Scheduling
    Sales
    Customer Support
    Phone Support
    English
  • $5 hourly

    • 5.0/5
    • (1 job)
    I am a fast learner who is willing to be an asset to your company in whatever feasible way possible. Flexible, equipped and easy to adapt are some of my skills that will help your business strive, be profitable and successful, Why choose me? I am; Good Listener Efficient Competent Knowledgeable Willing to adjust and be corrected if needs be. How soon can I start? As soon as you are ready for my expertise on your tasks.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Online Chat Support
    Canva
    Health Science
    Health & Wellness
    Nursing Management
    Nursing
    Typing
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I'm Shanice . A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I specialize in start-ups and have worked within the small business space and medical field for the past 5 years. No matter the length of the project my goal is to make your business run smoother, I always have my eyes open for ways to increase productivity and profit. When my clients win; I win. Let's chat about how I can level up your business My skills: Outstanding Customer Service Attention to Detail Meticulous Editing Organized • Great Communication * Creating Standard Operating Procedures Managing teams * Professional Voice • Excellent Written and Verbal Communication Skills Flexible Quick Learner * Problem Solver " Proficient with Shopify, Wix, Squarespace, Etsy, Poshmark, Ebay and Amazon * Familiar with Microsoft Office Suite * Familiar with Canva and Adobe Spark Familiar with G Suite Familiar with Slack and Zoom Accustomed to working with deadlines • Balances Multiple projects • Interpreting input from multiple sources Event Planning • Team Player " Web Research Pinterest Growth Rate is negotiable dependent on business needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Virtual Assistance
    Medical Translation
    Email Support
    Medical Billing & Coding
    Customer Service
    Telemedicine
    Phone Support
    Medical Editing
    Data Entry
    Typing
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I have a great knowledge of computers, as well as experience with Microsoft Office and Microsoft Excel. In addition to excellent typing skills, I am a hardworking and dedicated individual, who grasps new concepts quickly and is generally easy-going and amicable.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Email
    Information Technology
    Sales
    Cold Calling
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am highly flexible and an adaptable performer; Adept in performing multiple tasks and thriving. I work well in a fast-paced environment, I poses Exceptional motivational self-starter and creative problem solving skills. Proven performer who is skilled at working independently with minimal supervision, as well as contributing and collaborating as a productive team member. Excellent communication, presentation skills detailed and analytically inclined.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Appointment Scheduling
    Small Business Administration
    Google
    Clerical Skills
    Customer Experience
    Multitasking
    Microsoft Excel
    Computer Skills
    Data Entry
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    My aim is to make a valuable contribution to your organization by displaying excellent work ethics while increasing customer and company satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Information Technology
    CRM Software
    Computer
    Salesforce CRM
    Salesforce
    BPO Call Center
    Email
    Online Chat Support
    Call Center Management
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