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Hire the best Email Communication Freelancers in Kuala Lumpur, MY

Check out Email Communication Freelancers in Kuala Lumpur, MY with the skills you need for your next job.
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Rating is 4.8 out of 5.
4.8/5
based on 200 client reviews
  2. Email Communication Freelancers
  3. Malaysia
  4. (Current) Kuala Lumpur
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Hello and warm greetings to all, I am a Malaysian and I am happy to be part of this freelancing community. Any projects are welcome as long as I am able to contribute to your request. I am fluent in English and Bahasa Malaysia, Feel free to ask me any details regarding work. I will be glad to be able to help you! Looking forward to work with you. Thank you :D
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Administrative Support
    Malay to English Translation
    Data Mining
    English to Malay Translation
    Proofreading
    Translation
    Data Entry
  • $30 hourly

    • 5.0/5
    • (1 job)
    Graduated from japanese university in mechanical engineering. Latest employment as Key account manager cum Project Manager for a japanese MNC company. Actively communicate in japanese language on business planning, technical, contract and project update.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Project Engineering
    Business Development
    Japanese
    Contract Management
    Business Translation
    Malay
    Technical Translation
    Project Management
    Business Transcription
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Save time, receive quality results and get the value of your money by hiring me. My primary objective is to seek for opportunities in which I can use my skills and experience. My top priority is to provide the best result that will translate to the client's satisfaction with my work. I am a freelance administrative support and data entry specialist with over 10 years of experience. Through the years, my work consistently meets and often surpasses my clients' expectations within budget and timeline constraints. I specialize in data entry, internet research, article review, content and photo moderation, data tagging or labeling, product categorization, quality assurance, billing, creating reports, email handling, coupon testing, Amazon product research, Shopify, PDF conversion, Microsoft Office applications (Excel, Word, PowerPoint, and Outlook), Google Docs (Spreadsheet, Document, Form, and Presentation), Asana, and other administrative tasks.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    eCommerce
    Customer Support
    Product Description
    Amazon Listing Optimization
    Customer Support Plugin
    Administrative Support
    Amazon Plugin
    Amazon Webstore
    Data Entry
    Customer Satisfaction
    SEO Writing
    Online Chat Support
    Zendesk
  • $25 hourly

    • 5.0/5
    • (2 jobs)
    I would like to work in a team that follows coding guidelines, methodologies and patterns of web development. It would be ideal to work on the long-term projects and to get an assistance in learning Javascript. I develop interfaces, HTML emails, cross-browser, mobile first, adaptive layout, use CSS animations, Flexbox, CSS Grid. I always try to create semantic and accessible markup. My skills: HTML5 | CSS3 Pug | SCSS | Grunt | Parcel | Webpack | Git Boostrap | Materialize | Material-UI | BEM | Zurb Foundation
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Materialize
    Email Design
    BEM
    styled-components
    HTML5
    CSS 3
    Bootstrap
    Responsive Design
    Landing Page
    Zurb Foundation
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I'm a customer service specialist with over 3 years of experience who is obsessed with my customer's satisfaction and happiness because I believe customer support is the face of every brand. I'm willing to go above and beyond for my clients just to make sure I put a smile on their faces. I've worked with multiple startups and large companies and Achieved a 20% above average customer retention rate on cancellation calls by utilizing active listening techniques. What I have done for my clients?! . Provided quality customer service to 50+ customers daily to build brand loyalty. . Received a positive feedback rating of 96% based on customer satisfaction surveys. . Maintained a positive attitude at all times in a fast-paced environment. . Offered advice and guidance bilingually in English and Farsi. My skills . Excellent communication skills . Familiar with Shopify . Worked on zendedk . Worked with hubspot to manage CRM . Email designing . Complaint Resolution .Time management and adherence to schedules . Building Customer Loyalty . Positivity . Strong memory
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Support
    Slack
    HubSpot
    Online Chat Support
    Social Media Account Setup
    Shopify
    Administrative Support
    Google Sheets
    Email Support
    Zendesk
    Data Entry
    CRM Software
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I am a highly skilled worker with 11 years of experience in the BPO and Freelance industry. I also have extensive knowledge and experience working as a Freelance Proctor, Content Review Analyst and Quality Assurance Specialist in one of the biggest Search Engines, Human Resource Payroll Specialist, Customer Service Representative and currently a Project Quality Analyst in one of the Social Media platforms. As a PQA, I am knowledgeable and trained to do training for the trainers and agents of the 3rd party vendors and to facilitate calibration to ensure that the vendors are reaching their goals and target for their clients. I also handled customers and clients via phone calls, chat, or email whatever platform is available and needed for the specific job from my previous job. I also have vast experience in doing Virtual Assistant tasks such as travel, calendar and inbox/ e-mail management. Aside from that I also know using different systems and tools such as CRM, Hubspot, Peoplesoft, Amazon Workspace, VMware, Slack, Lark and all MS Applications and G-Suites. I am a graduate of Bachelor of Science in Psychology in 2014 at Far Eastern University, Manila Philippines. With all the work experience that I have, I believe I can meet medium-sized projects. Regards, Hazel
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Quality Assurance
    Zendesk
    Data Entry
    Technical Support
    Microsoft Office
    PeopleSoft
    Online Chat Support
    Customer Support Plugin
  • $12 hourly

    • 0.0/5
    • (1 job)
    A former VP of Customer Success in a fully remote tech startup that is no longer around. Since leaving that role, I've taken up roles in digital marketing instead. However, I would like to polish up my skills in Customer Success or Customer Support hence why I'm seeking opportunities in that department. As the VP of Customer Success, I proactively reached out to customers to provide best practices so they can succeed using our software. On top of that, I provided tech support via email, Intercom, and phone. I also managed customer subscriptions such as giving the correct discounts, refunds, and upgrading or downgrading subscription plans. Being able to solve a problem for customers is gratifying and I enjoy taking up different challenges. Of course, there were times when customers were being difficult, but I saw those times as opportunities to improve my communication skills. Having a background in Psychology gave me the skills needed to effectively de-escalate conflicts with customers. Currently, I'm working as a part-time clerk for a local business specializing in the construction of telecommunications towers and running two dropshipping websites to improve my digital marketing skills as well. I'm a fast learner and a motivated versatile worker. I'm proficient in Microsoft Office Suites, Google Suites, and iWork. Additionally, I have experience with Wordpress, Shopify, Wix, Canva, Camtasia, Hootsuite, Hubspot, and project management tools like Monday.com, Asana, and Trello. My unofficial skill is travel planning event planning. Having lived as a digital nomad for 3 years and worked in a Hotel, I am pretty well versed in hotel bookings, air ticket bookings, activities planning, among others. I'm open to any tasks in the fields of customer support, data entry, travel planning, and virtual assistance. My availability is 20-30 hours a week, but I'm open to full-time contract positions too.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Instagram Plugin
    Facebook Ads Manager
    Data Entry
    Social Media Website
    Travel Planning
    Social Media Advertising
    HootSuite
    Customer Support
    Facebook Advertising
    Email Support
    Zendesk
  • $20 hourly

    • 5.0/5
    • (1 job)
    I am a dynamic and highly-driven person hoping to apply my skills and experiences to organizations that prioritizes personal and career growth in a challenging and rewarding setting.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Interpersonal Skills
    Customer Support
    Time Management
    Product Knowledge
    Communication Etiquette
    Email Support
  • $8 hourly

    • 4.4/5
    • (1 job)
    A seasoned Sales Consultant with 8 years of expertise in Automotive, Banking and Finance, Insurance and Healthcare Industry. I offer efficient and reliable services. I am an MDRT awardee and have been consistent in achieving my target. Licensed Financial Advisor with Traditional and Non-Traditional License.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Phone Support
    B2B Marketing
    Customer Discovery
    Marketing Strategy
    Customer Service
    Scheduling
    Financial Management
    Outbound Sales
    Financial Presentation
    Sales
    Cold Calling
    Sales & Marketing
    Lead Generation
    Automotive
  • $5 hourly

    • 0.0/5
    • (1 job)
    I have done a lot of English related jobs in terms of Proofreading, Email Writing and Rephrasing ( Reducing Plagerism) Proof Reading -I proof reading various documents which include reaserch papers, short texts, essays, books and so on. -With proof reading I also check and ensure the content of the document is being presented in a professional written manner. Email Writing / Essay - Writing Emails for various purposes in terms for job applications, for formal request, inquires and also updates for process realted work. -Recently I worked on a email which inquired on why there are many discrepancies in relation to the information received for the problem faced. And I had to include various information which included a timeline of the events and how it happened as well as the people involved in this problem and how it can be solved. Rephrasing (Reducing Plagerism) - Check the current Plagerism rate in the document. -Rephrasing the relevant sentences to reduce the overall Plagerism of the document.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Writing
    Essay Writing
    Ad Copy
    Proofreading
    Translation
  • $10 hourly

    • 0.0/5
    • (1 job)
    Hi! I'm an expert on ecommerce management (marketplaces) and proficient in managing time, using Microsoft Office (excel, word, ppt), customer servicing and basic social media engagement and management. I can be a: - Ecommerce Consultant (Lazada & Shopee platforms) - Ecommerce Store Manager (part time basis) - Virtual Assistant (personal as well) - Data entry clerk - Social Media Engager (Managing enquiries, engaging followers) - Customer Service Personally, I love managing/solving problems and am quite resourceful (Google is my best friend!). All my experiences are gained through my corporate jobs, advertently and inadvertently :)
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Business Management
    Customer Service
    Social Media Engagement
    Management Skills
    Ecommerce
    Data Entry
  • $18 hourly

    • 5.0/5
    • (1 job)
    A passionate person who always tend to self improvement with professional attitude and various experience in working large corporate & GLC organisations. Also a trilingual speaker with language proficiency of English, Mandarin and Bahasa Malaysia.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Management Skills
    Social Media Marketing Automation
    Google Ad Manager
    Project Management
    Business Management
    YouTube Ad
    Logistics Management
    Google Ads
    Google Docs
    Search Engine Optimization
    Data Entry
    Translation
    Project Planning
    Public Relations
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Hi! I am an account specialist with experiences as fraud analyst, payroll accounting and customer service representative. List your services and I am here to help • I can determine if the ID's or documents are fraud or not. I can do all the research to check the business existence • I have a full experience in handling customer service. Processing payments, troubleshooting and activating the device • I still know the process checking payroll, and computing benifits like sickness and maternity leave • Communication is really important to me, so let's keep in touch!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Fraud Analysis
    Payroll Accounting
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Over 11 years of extensive experience in the BPO industry and 7 years of function as a Quality Analyst Coordinator, with an in-depth knowledge of product standards and a keen eye for details and problem-solving skills. Dedicated to driving continuous improvement and delivering excellent service while meeting deadlines. Worked with cross-functional teams to improve processes and drive product quality. Well-versed in policy development and staff management procedures positively impacting overall morale and productivity. Excellent skills in report writing and operational improvements. Developed multiple Training Materials, MS Excel reports and PBI dashboards utilized by the senior management. Experienced in working with Agile Scrum methodology with hands-on involvement in manual software testing for web-based applications. Drive compliance and make modifications based on different business needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Presentations
    Analytics
    Microsoft Office
    Microsoft Excel
    Microsoft Word
    Microsoft Outlook
    Computer Science
    Database
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I'm an accounting and finance undergraduate with experience in writing and all things creative. I write professional emails and know how to reach people through the jobs I've done before.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Script
    Writing
    Product Description
    Description
    Accounting Basics
    Graphic Design
    Presentation Design
    Essay Writing
    Article Writing
    Email Subject Line
    Email Etiquette
    Email Copywriting
    Email
    Accounting
  • $11 hourly

    • 0.0/5
    • (1 job)
    Hello, Thank you for checking out my profile. I help entrepreneurs to manage admin tasks, customer service and project management so they can free up their time and focus on growing their business. I am an efficient, responsible, well-organised and self-motivated virtual assistant with a passion for client success. I excel in tasks prioritisation and time management. With warm and attentive communication, I ensure your needs are met promptly and accurately. I am solution-oriented, aiming to make a positive impact and contribute to your business growth. I have worked in the airline industry for over 9 years as a Cabin Crew for airlines such as AirAsia, Emirates Airline, and AirAsia X. I have also founded and managed Preciouskids.co, an online shop on Shopify specialising in kids party dresses, for over 3 years. My goal has always been to surpass the expectations of both my employers and clients alike. Some main points about me: -Experience in Canva, Slack, Trello, Tilda, SamCart, Shopify, Microsoft Office -Always prioritise in delivering value to clients and committed to learning -Skilled in using different communication tools to ensure fast and effective communication -Dedicated in achieving excellent results and going the extra mile Maintaining regular communication through your preferred method, whether it's video calls or chat, is extremely important to me. Let's stay connected and keep our conversation going!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Shopify
    Tilda
    Canva
    Customer Service
    Management Skills
    Receptionist Skills
    Microsoft Office
    Executive Support
    Topic Research
    Project Management
    Social Media Management
    Social Media Account Setup
    Calendar Management
    Administrative Support
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I'm a highly motivated and proactive individual seeking a challenging role in a dynamic business environment. Committed to utilizing my skills in communication, time management, and leadership to contribute to the success of an organization.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Leadership Skills
    Communication Skills
    Data Entry
    Technical Support
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Passionate in analyzing the customer lifecycle and actively seeking for challenge to plan & execute performance based marketing activities within the technology ecosystem to grow & retain the customer base.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Consumer Profiling
    Marketing
    CRM Software
    Email
    Ad Copy
    Copywriting
    Email Marketing
    Email Marketing Strategy
    Social Media Advertising
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am very meticulous with my work, hardworking and punctual. I am always improving on my skills and am open to receiving constructive criticism. Administrative work and virtual assistance are 2 areas that I am very keen on working on, and am always ready to go the extra mile!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Administrative Support
    Document Formatting
    Data Entry
    Proofreading
    Virtual Assistance
    Canva
    Microsoft PowerPoint
    Email Signature
    Email Etiquette
    Science & Medicine
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    Dedicated Customer Support Expert | Team Leader | Impact-Driven Professional With over two years of invaluable experience at BigPay Sdn Bhd, I've honed my skills in customer support to an art. My forte lies in calmly guiding clients through their concerns, using effective communication and a genuine empathetic approach. I'm known for my keen attention to detail, ensuring every interaction leaves a lasting positive impression. Having led teams of support agents, I understand the intricate dynamics of providing exceptional customer service at scale. Handling up to 200 chats a day, I've developed an unrivaled ability to maintain composure under pressure, consistently leaving customers satisfied and heard. In addition to my support prowess, I've managed extensive data entry projects, streamlining processes for hundreds of users. My passion lies in facing challenges head-on, knowing that every issue can be resolved and every client assisted leaves satisfied. I find my greatest fulfillment in assisting others, and I am dedicated to leaving a tangible, positive mark on the lives of those I interact with.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Public Speaking
    Writing
    Training & Development
    Data Entry
    Email Support
    Customer Service
    Customer Support
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Just being honest..Im new to this field but im eager and willing to learn.. Im kinda adventurous and I want to explore different working ground..Im excited and looking forward to work under someones management and to showcase my knowledge and ability in this field. Right now, Im working as a Nanny in Malaysia. Im computer literate, Hardworking, can work under pressure and looking forward to be working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Conversational Fluency
    Email
  • $20 hourly

    • 4.0/5
    • (1 job)
    Hi, I am Rachel and I am from Malaysia. I am experienced in technical research and review on products. Since I have prior scientific and research experience (my master's degree was 100% research based), I am able to come up with detailed and concise information on a product or item or something relatively new in the market. I am able to write it up as a detailed write up or even in a form of presentation which outlined everything you and your audience needs to know (only the important points). These research and reviews might seem easy, but it is time consuming and I would know because I am doing it on a daily basis in my current work. I have won the Best Presenter Award during my Final Year Project and also the Best Poster Award during World Veterinary Conference in Incheon, Korea in 2015. Since I am also well verse in Bahasa Malaysia, I am able to do those write ups in Bahasa Malaysia also. If you are finding a person do help you do research, gather relevant information especially on the scientific side, please do reach out to me and we can further discuss in detail. Thank you coming over to my profile and I do hope you will consider hiring me :)
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Digital Marketing Materials
    Animal Welfare
    Technical Documentation
    Sales Copywriting
    Email Etiquette
    Customer Support Plugin
    Sales Presentation
    Sales Writing
    Technical Writing
  • $10 hourly

    • 0.0/5
    • (1 job)
    Skilled in communications and paying attention to details. Proficient in understanding clients' needs and scope of work. Translates client's requirements into neat and professional output. I am looking forward to expanding my freelancing career in the Upwork platform. I have completed many jobs successfully on other platforms and all clients I have dealt with have been very satisfied with the deliverable. Feel free to discuss hourly wage or the project budget at any time.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Operations Analytics
    Real Estate Listing
    Social Media Management
    Ecommerce
    English
    Email & Newsletter
    Product Listings
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $18 hourly

    • 0.0/5
    • (2 jobs)
    Experienced EA working across multiple timezones. Kick ass in organizing and being your Gatekeeper. Worked with multiple C-suites and Director roles. Able to multi-task and jump into different departments. Current goal is to work my way into becoming a Chief of Staff.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Project Management
    Administrative Support
    Management Skills
    Business Management
    Business
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Virtual assistant with 1 years of experience with proven organizational, communication, editing, and event planning skills. Looking to fulfill the role of a virtual assistant and maintain exceptional internal and external communication.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Support
    Administrative Support
    Microsoft 365 Copilot
    Canva
    Administrate
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    SYED MUHAMMAD MUNTAZIR MEHDI ZAIDI Experienced in nailing leads-to-connections, acing customer support, and driving seamless communication. From cold calls to warm leads, I've got it covered. Let's bring this winning combo to your team. Ready to dive in and make an impact.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Lead Generation
    Phone Communication
    Customer Service
    Technical Support
    Communications
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I’ve been a Customer Service Specialist taking inbound calls for more than 13 years now. After graduating in 2007, I’ve worked for Etelecare Global Solutions as a CSR for a US telecom company, we were assisting customers with their questions about their bills and also doing sales to provide additional features to improves their postpaid line, we also do a basic troubleshooting to fix their phones when they are having difficulties getting a service. My next job is with Accenture for a US mortgage company, its also inquiries in regards to their mortgage payments and assistance if they have difficulties in paying their monthly dues. I also worked with Citigroup Business Process Solutions as a Customer Service Analyst 1, assisting clients with credit card billing concerns, in this account we are only assisting customers from Singapore, we do answers questions from them in regards to their credit card bills, application, disputes, declined transactions, offers additional features for their accounts and basic troubleshooting if they are having difficulties with their online banking. Lastly, is with TDCX Malaysia as a Customer Service Specialist. My job was to assist clients via phone, chat, and email with their questions in regards to their service which is for an online payment processor globally, and we do assist users in regards to their questions about declined transactions, disputes, basic troubleshooting for their online accounts, and explain additional features and services that they can have to improve their experience.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Telephone
    Online Chat Support
    Email
    Phone Support
    Customer Support
    Customer Service
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