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Hire the best Email Communication Freelancers in Caloocan City, PH

Check out Email Communication Freelancers in Caloocan City, PH with the skills you need for your next job.
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4.5/5
based on 17,069 client reviews
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    A college graduate with a colorful academic background. Is flexible, passionate, detail oriented, creative and is a quick learner which allows for easy adaptability in a fast-paced, dynamic and demanding work environment. Possesses great work ethic, leadership, management and organizational skills acquired through several years of meticulous academic and professional training, which ensures that designated duties and responsibilities are met in a timely and efficient manner. Equipped with exceptional social, interpersonal and communication skills as well as patience and a pleasing personality which helps in dealing with a wide variety of clientele. Is proficient in basic computer applications (MS Word, Excel, PowerPoint etc). Takes constructive criticism well, and can work effectively alone or within a group. Experience in handling my own team for a year, and a consistent top performing agent prior to becoming a team manager.
    Featured Skill Email Communication
    Customer Service
    Online Chat Support
    Administrative Support
    Phone Support
  • $15 hourly
    • 4.7/5
    • (14 jobs)
    Do you want Top Quality Services? Well, you are on the right profile. I am a Video Editor and Front-End Developer with more than three years of experience. Here's my portfolio - bit.ly/3CGK5iO
    Featured Skill Email Communication
    API
    CRM Software
    Jira
    Bootstrap
    JavaScript
    HTML
    CSS
    HTML5
    Node.js
    React
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    With nearly 5 years of experience as a Virtual Assistant, I have successfully provided support to various clients, ensuring their satisfaction and building long-term professional relationships. I am passionate about my work and take pride in delivering results that exceed expectations. I am adaptable to different time zones and thrive in dynamic environments, always eager to learn and expand my skill set. Whether it's Administrative tasks, Customer support, or Human Resources, I am committed to providing reliable and high-quality assistance to help your business succeed. It is my goal to build a successful career in outsourced professional services by utilizing the skills and competencies I have acquired through years of experience. My extensive experience in various industries performing in various capacities makes me a preferred resource for businesses aiming to build scale. Let’s collaborate and achieve great results together! Services Offered: ✅ Customer Support: Providing exceptional service by addressing inquiries, resolving issues, offering product or service guidance, and maintaining positive customer relationships to ensure satisfaction and loyalty. ✅ General Virtual Assistance: Managing calendars, organizing meetings, handling emails, and taking care of administrative tasks, so you can focus on your core business activities. ✅ Data Entry: Ensuring your data is entered accurately and efficiently, whether it's updating databases, managing spreadsheets, or handling bulk data entry tasks. ✅ Admin Tasks: Efficiently managing administrative duties, including scheduling, organizing files, coordinating communications, and supporting office operations to ensure smooth and effective workflow. ✅ HR Assistant: Supporting human resources functions by maintaining employee records, assisting with recruitment, scheduling interviews, processing payroll, handling employee inquiries, and ensuring compliance with company policies and procedures. What separates me from most of the freelancers on Upwork? ▪️ Extremely fast, efficient, meticulous, hard worker ▪️ Excellent communication skills ▪️ 5+ years of Upwork experience ▪️ Excellent feedback from clients ▪️ Resourceful, Tech-Savvy ▪️ Driven by success, honest, and always on point ▪️ Going beyond client satisfaction ▪️ Quick learner ▪️ Fast project turnaround time ▪️ Can overcome any obstacles Experience: • 5 years Customer Support • 5 years Lead Qualification • 2 years Hiring and Staff Management • 2 years Admin Tasks • 1 year payroll Skills: • Customer Support Skills • Data entry • Problem Solving • Internet Research • Social media management • Multi-Tasking • Sales • Video Editing • Organizational Skills • Conflict Resolution • Recruitment & Talent Acquisition • Employee Relations • Payroll & Benefits Management • Compliance & Legal Knowledge • Problem-Solving • Confidentiality • Adaptability Strengths: • Excellent Communication, Interaction, and Collaboration • High motivation for success • Ability to work well with a team • Able to adapt to a fast-paced working environment • Good sense of responsibility • Able to work with minimum supervision • Creative • Strong commitment to accomplishing deliverables • Integrity and Loyalty • Resourceful Tools and Applications: • Salesforce • Calendly Communication: • Slack • Skype • Gmail • Google Meet • Whatsapp • Zoom • Useloom Video and Design: • YouTube • Canva • Powerpoint Social Media: • Facebook • Instagram • LinkedIn • Pinterest • Twitter • Google + Administrative Tasks: • Dropbox • Google Sheets • Google Docs • Google Drive • Google Forms I am a highly skilled and competent individual empowered by years of experience in various fields. I am a team player and demonstrate excellent communication, collaboration management, and customer service skills. I have an extreme drive for success, a strong sense of responsibility creativity, and resourcefulness. Most of all I am committed to achieving set targets and upholding Integrity in every work I do. I look forward to the opportunity to take part in making your business successful.
    Featured Skill Email Communication
    Email Support
    Virtual Assistance
    Administrative Support
    Customer Service
    Customer Support
    Human Resource Management
    Google Docs
    Data Entry
    Front
    Salesforce
    Slack
    HR & Business Services
  • $9 hourly
    • 4.5/5
    • (3 jobs)
    Hey there! Thank you for visiting my profile! I'm Pauline Lovely R. Pacapac, and I'm thrilled at the thought of bringing my talents and versatile skill set to your company. With a mix of experience that spans from tech support to social media management, I know how to juggle challenges with a smile, keep conversations engaging, and solve problems like a pro. In my career journey, I've worn many hats: Sales Phone Consultant at LawnStarter, Email Support Agent at Acquire BPO, and even Escalation Desk Specialist at Teleperformance, where I became the go-to person for turning stressful situations into smooth, positive outcomes. My most recent role as a Data Entry and Document Transcription Specialist at Lease Track showcased my knack for details and my love for finding order in chaos (trust me, spreadsheets and I are great friends). Here’s what makes me a great fit: Email Ninja: Whether it's marketing campaigns or inbox management, I know how to craft messages that resonate and get results. Social Media Enthusiast: I've managed and grown accounts on Facebook, Instagram, LinkedIn, and more—I get what makes people tick online. Creative Problem Solver: Need someone who can troubleshoot tech issues one moment and whip up a Canva graphic the next? That’s me. Adaptable and Fun: I’ve mastered platforms like WordPress and MailChimp and learned to keep things lively and engaging, whether on a team or solo. I’m passionate about connecting with people, building relationships, and making sure customers and teammates alike feel valued and supported. At the heart of it all, I thrive in environments where I can learn, contribute ideas, and make the day brighter for everyone around me. I’d love the chance to chat more about how I can bring my outgoing personality, skills, and dedication to the team. Let’s make things happen! Thank you for considering my application. I look forward to the possibility of joining forces with your awesome team.
    Featured Skill Email Communication
    Document Translation
    Data Entry
    Zendesk
    Email Support
    Online Chat Support
    Communication Skills
    Technical Support
    CRM Software
    Sales Management
    Microsoft Excel
    Customer Support
    LinkedIn
    Facebook
    Microsoft Word
  • $10 hourly
    • 4.9/5
    • (9 jobs)
    Are You Feeling Overwhelmed with All the Tasks and Responsibilities? You're on the right profile. I work and strive hard to be better all the time. If you need help in any of these platforms, then send me a message :). - Google Workspace - MS office - Canva - Mailchimp, Active Campaign, Convertkit, - Wordpress, Squarespace, Builderall , GrooveCm, Click Funnels, Systeme io, Kajabi, SamCart and similar platforms - Zapier, Trello, ClickUp, Slack I also do Email Marketing, Social Media Management, Data Entry, Research. Landing pages, Funnel Building, Websites. I’m very much dedicated to my work, and I have a good internet speed rest assured that my work will not be interfered. Let me be your Rockstar VA so you can focus on more important things. 😊
    Featured Skill Email Communication
    Scheduling
    Task Coordination
    Social Media Marketing
    Form Completion
    Inventory Management
    Email Marketing
    Light Project Management
    Product Listings
    Microsoft Excel
    Google Docs
  • $6 hourly
    • 5.0/5
    • (7 jobs)
    I'm your customer care specialist, has over eight years of expertise managing phone, live chats, and email assistance. Self-motivated and able to work well with others. I'm excited to share, work, collaborate with, and contribute to your team's success. I can help you with the following: - Answering customer inquiries through phone, live chat, and email follow-up support - Customer retention service - Entering Data - Research - Create training materials, documents, and modules - Conducting training for newly hired employees - Providing upskilling training to current employees Proud achievements that I can share with you: - Customer Satisfaction Rate of 96% - Consistently hits monthly sales goals - Top 2 agents in May 2018 scored 106.23% - Top 1 agent in August 2018 scores 105.44% - Top Alpha Support in March 2019 scores 105.50% - Received an Awesome Award in August of 2019 given to the top 10 highest rate agents who passed all metrics for 6 consecutive months. - Consistently have my own team on Top 10 in all teams in the line of business for 7 consecutive months. - Constantly hits team monthly sales goals. Looking forward to chatting or having a call with you so I would know what I can do for you and for your business. 
    Featured Skill Email Communication
    Shopify
    Phone Communication
    Customer Support
    Troubleshooting
    Communication Etiquette
    Shipping Labels
    Customer Service Training
    Shipping Plugin
    Product Knowledge
    Order Tracking
    Alternative Dispute Resolution
    Time Management
    Data Entry
  • $25 hourly
    • 4.9/5
    • (88 jobs)
    Are you ready to take your business to the NEXT LEVEL? I know it's not easy being an entrepreneur, I can HELP you out! Let me help FREE up some of your TIME, so you can use it on other IMPORTANT things. Sounds like a PLAN? Contact me to outsource some of your tasks! Why HIRE me? ✭ Over 15k+ Upwork Hours ✭ 5-star rated Freelancer ✭ Consistent 100% Job Success ✭ Over 13 years of experience working as Independent Contractor ✭ Over 13 years doing Virtual Assistant & Project Management tasks ✭ 70+ successful all-time jobs and counting! ✭ Acquired comprehensive experience on digital marketing & course launches SOME of the platforms and tools I know: ✭ Kajabi ✭ FG Funnels ✭ GoHighLevel ✭ LeadPages ✭ ConvertKit ✭ GSuite ✭ WordPress ✭ Shopify ✭ Trello ✭ Canva ✭ HelpScout ✭ Buffer ✭ HootSuite ✭ MailChimp
    Featured Skill Email Communication
    Social Media Marketing
    Helpdesk
    Customer Support
    Brand Management
    English
    Customer Service
    Email Marketing
    Internet Marketing
    WordPress
    Digital Marketing
    Data Entry
  • $10 hourly
    • 5.0/5
    • (33 jobs)
    A CONSISTENT TOP RATED FREELANCER A MEMBER OF UPWORK PRO CUSTOMER SERVICE, CUSTOMER SERVICE TEAM BUILDER GROUP AND ADMIN & CUSTOMER SERVICE (PREMIUM) My main objective is employer satisfaction by giving 110% effort in every task assigned to me. I go for quality work first before quantity but I believe that quality and quantity of work may be achieved through patience, hard work, and continuous practice. I am a very hardworking person, love challenges, willing to be trained should the need arise. I am also a fast learner. I also love learning new things for I believe that it will not only help me as a contractor but as a person as well.
    Featured Skill Email Communication
    Order Entry
    Customer Service
    Order Processing
    Customer Support
    Inventory Management
    Data Entry
  • $5 hourly
    • 5.0/5
    • (16 jobs)
    I've been working as a Customer Service support since 2012. Mostly answering email inquiries. This also includes fulfilling orders (dropshipping) and other related tasks. I started working as a freelancer in 2016. My dropshipping experience is mostly Amazon but also has experience with Shopify and Walmargt
    Featured Skill Email Communication
    PDF Conversion
    Content Moderation
    Microsoft Word
    Data Entry
    Dropshipping
    Amazon Webstore
    Microsoft Excel
    Email Support
  • $10 hourly
    • 4.9/5
    • (22 jobs)
    A proactive and resourceful team player that is keen to detail, learns efficiently and rapidly, and has the ability to multitask and produce desirable outcomes and results. A problem-solver full of enthusiasm that is also capable of forming positive and fun relationships with clients, co-workers and associates. I have been working in the BPO industry for 8 years, with expertise in technical support and specialization in escalations and retention. I have handled escalations from multiple teams taking supervisor calls managing daily and month-to-date reports on agents' metrics. To efficiently train agents for improvement, I conduct one on one coaching with close monitoring of their average monthly metrics as well as call listening to carry out root cause analysis. In my years working in the BPO industry, I have been trained in multiple tools utilization. I also do video editing for podcast, YouTube videos and even on Spotify using video editing tools.
    Featured Skill Email Communication
    Advertising
    Research & Strategy
    File Management
    Logistics Management
    Customer Service
    Google Web Toolkit
    Canva
    Ecommerce
    Social Media Marketing
    Supply Chain & Logistics
    Microsoft Office
    Email Support
    Real Estate
    Data Entry
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Highly motivated and results-oriented customer service professional with 7+ years of experience in diverse industries, including telecommunications, healthcare, and finance. Proven ability to resolve complex customer issues, provide technical support, and build strong customer relationships. Seeking a challenging role in a customer-focused environment where I can leverage my communication and problem-solving skills to contribute to organizational success. Key Skills * Customer Service * Technical Support * Problem-Solving * Communication * De-escalation * Time Management * Organization * Multitasking * Customer Relationship Building. I am a highly skilled and experienced customer service professional with a proven track record of success. I am eager to contribute my skills and experience to a dynamic and growing organization. I am confident that I can quickly become a valuable asset to your team.
    Featured Skill Email Communication
    Scheduling
    Online Chat Support
    QuickBooks Online
    Tax Preparation
    Taxation
    Accounting Basics
    Accounting Report
    Financial Report
    Bookkeeping
    Customer Support
    Phone Communication
    Technical Support
    Customer Service
    Ticketing System
  • $10 hourly
    • 4.8/5
    • (12 jobs)
    My name is Rosalinda Tabianan, but you can call me Rose. I have over 11 years of experience in customer service, including 3 years as a customer service representative at a call center in the Philippines and 11 years on Upwork. During my time in the call center, I was trained to handle seven different queues within the same campaign, demonstrating my ability to manage multiple tasks efficiently. In addition to my customer service experience, I also gained valuable back-office and data entry skills. I was trained to perform various back-office tasks when there was a shortage of manpower in that department, which further broadened my skill set. Over my three years as a call center agent, I developed and enhanced key skills such as communication, multitasking, typing, problem-solving, and call handling. I am a fast learner, easy to work with, and a strong team player, consistently striving to contribute positively to the success of the team and the organization.
    Featured Skill Email Communication
    Order Processing
    Online Chat Support
    Phone Support
    Email Support
    Communication Etiquette
    Virtual Assistance
    Answered Ticket
    Product Knowledge
    Oberlo
    Customer Service
    Social Media Marketing
    Product Listings
  • $8 hourly
    • 0.0/5
    • (4 jobs)
    Are you looking for a professional expert who can assist with Digital and marketing, manage different platforms such as Amazon, find specific client leads, or provide excellent service through calls, chats, or messages? Look no further! As an experienced professional in these areas, I offer top-notch services tailored to meet your specific needs. Here's what I bring to the table: Digital Marketing: I specialize in crafting tailored digital marketing strategies that maximize visibility and engagement. Whether it's social media marketing, search engine optimization (SEO), or email campaigns, I focus on increasing your brand’s reach and engagement while driving conversions. I handled engagement on LinkedIn, Facebook, and even on Instagram. My approach is data-driven, ensuring that every decision is backed by insights and focused on delivering a solid return on investment (ROI). Amazon Management: As an Amazon expert, I understand the platform inside and out. From handling Amazon wholesale and Online Arbitrage to Amazon Private Label, I ensure your products stand out and perform well. Amazon Wholesale and Online Arbitrage I make sure to find profitable products on your wholesale account. I can reach and find wholesale suppliers and create an account with them. I am proficient in using Keepa, Revseller, Jungle Scout, Azinsight and even Smart Scout. Amazon Private Label Finding profitable items on Alibaba. Analyzing the sales with the help of Helium 10. Amazon Seller Central Management Helping with listing optimization to A+ content Uploading A+ content and editing listings Handled shipments and inventories Creating MFS orders and handled orders Auditing brand's performance Uploading products. Creating templates. Develop growth strategies that increase visibility and sales on Amazon, whether you're selling FBA or FBM. Lead Generation: I am passionate about identifying and capturing high-quality leads. Using cutting-edge tools and techniques, I develop lead generation strategies that provide you with qualified prospects. From email campaigns to LinkedIn outreach and landing page optimization, I focus on creating a pipeline that converts leads into loyal customers. Finance-Related Tasks: With a solid understanding of financial management and analysis, I can assist with accounts payable and account receivable, financial reporting, and bookkeeping tasks. I’m skilled in tools like QuickBooks and Excel, ensuring that your finances are organized, accurate, and optimized for growth. Why Choose Me: Results-Driven: I focus on outcomes, ensuring that every strategy is aligned with your business goals. Experience: I have a proven track record of delivering success across various industries, helping businesses scale both online and offline. Reliable: I pride myself on communication and meeting deadlines, ensuring a smooth collaboration from start to finish. Let’s connect! I’m excited to help you achieve your business goals with my expertise in digital marketing, Amazon management, lead generation, and finance. Feel free to reach out, and let's discuss how we can take your business to the next level.
    Featured Skill Email Communication
    B2B Lead Generation
    Amazon Dropshipping
    Amazon FBA
    Product Research
    Sourcing
    Sales
    Cold Calling
    Debt Collection
    Data Collection
    Telemarketing
    Customer Service
    Lead Generation Analysis
  • $11 hourly
    • 4.3/5
    • (13 jobs)
    As a seasoned Virtual Assistant with over 𝒇𝒐𝒖𝒓 𝒚𝒆𝒂𝒓𝒔 of experience, I specialize in helping clients streamline their workload and boost productivity. My expertise covers a wide range of services, including 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲, 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐯𝐢𝐝𝐞𝐨 𝐞𝐝𝐢𝐭𝐢𝐧𝐠, 𝐛𝐥𝐨𝐠/𝐰𝐞𝐛𝐬𝐢𝐭𝐞 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞! I am dedicated to delivering high-quality work tailored to meet your specific needs. 🌟 I pride myself on my ability to quickly adapt to new tools and technologies, ensuring that I can provide the most efficient solutions for your projects. Whether you need meticulous data research, engaging social media content, eye-catching graphics, or seamless website updates, I am here to assist you every step of the way. 🚀 𝐓𝐨𝐩 5 𝐖𝐨𝐫𝐤 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: 𝙀𝙣𝙝𝙖𝙣𝙘𝙚𝙙 𝙏𝙚𝙖𝙢 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝘾𝙡𝙞𝙚𝙣𝙩 𝙊𝙪𝙩𝙧𝙚𝙖𝙘𝙝 - Collaborated with a large team to enhance communication and project outcomes. - Conducted outreach to potential clients, expanding the client base and improving networking skills. - Identified and resolved website errors, redesigned multiple websites using WordPress, enhancing problem-solving capabilities. 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙂𝙧𝙖𝙥𝙝𝙞𝙘 𝘿𝙚𝙨𝙞𝙜𝙣 - Managed and enhanced social media presence on platforms like Facebook and Instagram, significantly increasing audience engagement. - Designed graphic content for various online channels, including social media and podcasts, aligning with brand aesthetics. - Coordinated operations for two separate business entities, streamlining processes and improving operational efficiency. 𝙒𝙚𝙗𝙨𝙞𝙩𝙚 𝘿𝙚𝙨𝙞𝙜𝙣 𝙖𝙣𝙙 𝙎𝙀𝙊 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣 - Designed and managed a client’s website using Divhunt, improving functionality and user experience. - Regularly updated website content to ensure all information was current and engaging. - Authored SEO-optimized blog posts, increasing web traffic and visibility. - Created visually appealing social media graphics for Pinterest, supporting online marketing efforts. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙖𝙣𝙙 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙂𝙧𝙖𝙥𝙝𝙞𝙘𝙨 - Answered customer inquiries through email promptly within 48 hours. - Processed customer refund requests efficiently. - Designed social media graphics for Pinterest and Instagram, aligning with client brand guidelines. 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙩𝙮 𝙀𝙣𝙜𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙒𝙚𝙗 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 - Grew a client's Facebook Group by identifying and reaching out to the target audience. - Managed community engagement by liking, replying to comments, and answering inquiries. - Tagged 500 people daily in a post to remind them about upcoming live videos. - Conducted research on topics for seminars, providing valuable references and insights. 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐎𝐟𝐟𝐞𝐫𝐞𝐝: 🔍 Data Entry & Research - Online research on relevant topics - Data gathering and analysis for blog posts - Report generation and summary reports 📱 Social Media Management - Strategy development and trend analysis - Managing platforms: Facebook, YouTube, Instagram, LinkedIn, Pinterest - Writing captions, scheduling posts, community engagement, creating events 🎨 Graphic Design - Creating social media graphics, blog post visuals, ads, YouTube thumbnails, banners 🎥 Video Editing - Creating subtitles, dropshipping ads, video ads, intros and outros, transitions, background music 🖥️ Blog/Website Administration - Content updates, blog posting, article rewriting ✉️ Email Support & Management - Answering inquiries, processing refunds 𝗧𝗼𝗼𝗹𝘀 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Project Management: Asana, Trello, Monday.com, Zoho, Notion Design: Adobe Photoshop, Illustrator, Canva Video Editing: Adobe Premiere Pro, Filmora, Sony Vegas Pro Productivity: Google Apps, Dropbox, Onedrive Social Media: Hootsuite, Tailwind, Sprout Social, Later Web Development: Elementor Pro, WordPress, Wix, Squarespace, Weebly, Shopify Ready to elevate your business operations and boost productivity? Let's chat! 💬 𝑴𝒆𝒔𝒔𝒂𝒈𝒆 𝒎𝒆 𝒏𝒐𝒘 to discuss how I can help you achieve your goals efficiently and effectively.
    Featured Skill Email Communication
    ChatGPT
    Digital Marketing
    Market Research
    Website
    Pinterest
    Slack
    Administrative Support
    Scheduling
    WordPress
    Customer Support
    Data Entry
    Communications
    Executive Support
    Virtual Assistance
  • $8 hourly
    • 0.0/5
    • (2 jobs)
    Graduated from TOP UNIVERSITY Have a DEGREE IN PSYCHOLOGY I can guarantee professional results Here's what I can offer: Data Entry help - Fast and Accurate Social Media Managing Facebook / Instagram / Other Social Media • Generate, edit, publish and share engaing content daily • Monitor SEO • Communicate with followers, respond to queries in a timely manner and monitor customer reviews I want to contribute my skills and talents by delivering quality services to my clients and let them feel my passion, loyalty, sincerity and hardwork. Skills I developed working as Human Resource Associate: Adminstrative Skills - Email management/organization - Data Entry jobs - Transcription - Simple online research - Follow up and scheduling meetings - Recruitment - Photo and video editing - File management - Good eye for detail - Lead generation Communication Skills - Proficient in English - Ability to communicate clearly in writing, by phone or in person Social Skills - Can comfortably deal with other people of different cultures - Can easily adapt to new working environment Project Management Skills - Can work under pressure - High productivity - Hardworking and Highly motivated - Can perform work with no mininum to no supervision
    Featured Skill Email Communication
    Virtual Assistance
    Online Research
    Google Sheets
    Human Resources Consulting
    Ad Posting
    Data Entry
    Google Docs
    Human Resources Compliance
    Customer Support
    Purchase Orders
    Microsoft Excel
    Microsoft Word
  • $9 hourly
    • 4.4/5
    • (12 jobs)
    Hello, My name is Mark and I am an experienced General Virtual Assistant with a proven track record of success. I am skilled in a wide range of areas, including email customer service, content creation for Facebook and Instagram pages, and graphic design using Canva. As a content manager for Facebook pages, I am responsible for creating and curating a substantial volume of content using Canva. Additionally, I prioritize fostering engagement with followers through the content I produce. I have a deep understanding of social media management and am proficient in scheduling, posting content, and engaging with audiences across various social media platforms. I am familiar with software such as Active Campaign, Click Funnels, OneStream, Xero, Quickbooks, Asana, Monday, and Trello, making me a versatile assistant who can handle a variety of administrative tasks such as invoicing, bill payment, calendar management, and bookkeeping. As a professional who takes pride in my work, I always go above and beyond to ensure that my clients are satisfied with my services. I possess a strong work ethic and am committed to delivering quality work that meets your expectations. I am always eager to learn and adapt to new challenges, and I am dedicated to building a long-term working relationship with my clients. If you are looking for an experienced and professional General Virtual Assistant who can handle a wide range of tasks, look no further. I am confident that my skills and experience make me the ideal candidate for any job in which a General Virtual Assistant is required. Thank you for considering me, and I look forward to working with you to help your business grow.
    Featured Skill Email Communication
    Email Support
    Communications
    Social Media Management
    Facebook Page
    Social Media Content Creation
    Customer Service
    Administrative Support
    Shopify
    Canva
    Data Entry
    Form Completion
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    I have been working in the customer service field for 4-5 years now and have assisted customers from the US, Australia and UK. I trained and worked for direct and indirect large Business Process Outsourcing companies giving me enough experience to enhance my skills. With my stay in this industry, I am well-equipped with skills to attend customers' needs through phone, chat or e-mail. My patience, multi-tasking, empathy, attention to details, comprehension, positive attitude, time-management and professionalism are my keys to provide excellent and quality customer service experience. I strongly believe that putting passion to whatever you're doing is the best motivator of all as you won't need to drag and force yourself to work on something. Having the right attitude and passion brings success not only to you but also to the people you're working for. I am so willing and open to learn new things which will help me a lot and I can dedicate myself to work full-time as a freelancer.
    Featured Skill Email Communication
    General Transcription
    Technical Support
    Social Customer Service
    Online Chat Support
    Data Entry
  • $12 hourly
    • 4.4/5
    • (3 jobs)
    🌟𝗬𝗼𝘂𝗿 𝗗𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁!🌟 👩‍💻 Friendly, Dedicated, and Always Available ⚡️ Quick Learner with Extensive Customer Service Experience 🌐 Reliable Internet with 100 Mbps Speed 📌Services I can offer to your soon to be ⚡️ 7 - digit -figure - business? 💬 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 𝗔𝗡𝗗 𝗔𝗗𝗠𝗜𝗡𝗜𝗦𝗧𝗥𝗔𝗧𝗜𝗩𝗘 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗖𝗘 Efficiently manage tasks and ensure seamless client interactions. 🔑 Live Chat Support 🔑 Email Support 🔑 Phone Support 🔑 Resolving Issues Promptly and Professionally 💡 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗦𝗞𝗜𝗟𝗟𝗦 Proficient in essential tools for customer service and administrative tasks. 🔑 Google Docs, Sheets, and Gmail 🔑 Microsoft Excel and Word 🔑 Familiar with Zoho CRM 🔑Zendesk 🔑Freshdesk 🔑FreshCaller 🔑Shopify 🔑BrightPearl 💬 𝗖𝗟𝗜𝗘𝗡𝗧 𝗥𝗘𝗟𝗔𝗧𝗜𝗢𝗡𝗦 Skilled in building strong client relationships to drive satisfaction and retention. Tired of unreliable freelancers? Experience prompt, high-quality service that exceeds your expectations. Let me handle your customer support needs so you can focus on growing your business stress-free. Ready to elevate your customer service? Let's connect and discuss how I can support your business goals effectively. 💌 Reach out today and start transforming your customer support experience! Best regards, Benshir L.
    Featured Skill Email Communication
    Multitasking
    Zoho CRM
    Google Docs
    Microsoft Word
    Microsoft Excel
    Time Management
    Phone Communication
    Customer Service
    Online Chat Support
    Administrative Support
    Email Support
    Customer Support
    Phone Support
    Data Entry
  • $13 hourly
    • 5.0/5
    • (9 jobs)
    Hi there, my name is Rammil Jeremiah Dela Cuesta, you can call me RJ! I am deeply passionate about delivering exceptional customer service, both to clients and for the business. With almost 10 years of experience in the BPO industry, I have successfully managed a diverse range of accounts in customer service, including billing, retention, sales, technical support, collections, and escalations. This extensive background will serve as a solid foundation as I embark on my freelancing career. Why freelancing? The answer is simple: it allows me to work from the comfort of my home while continuing to provide outstanding support to clients and customers. I thrive in fast-paced environments, adapting quickly and learning efficiently under time constraints. With that being said, I have spent the past five years as a freelancer, working with various clients mainly focusing on lead generation, proofreading, document processing, video analysis, quality assurance, team management, email marketing, and project management, among others. ALMOST everything under the administrative tasks umbrella. I am eager to continue expanding my expertise and embracing new opportunities within this dynamic industry.
    Featured Skill Email Communication
    Financial Reporting
    Project Management
    Notion
    Customer Support
    Virtual Assistance
    Executive Support
    Customer Service
    Administrative Support
    Email Support
    Order Processing
    Online Chat Support
    Zendesk
    Email Marketing
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Hello, I'm a seasoned recruiter with a robust background in diverse roles across the recruitment spectrum. With solid experience in managing the full recruitment cycle, I have successfully sourced, screened, and onboarded top talent for various industries. Throughout my career, I have honed my skills in: - Identifying and attracting high-caliber candidates - Conducting comprehensive interviews - Coordinating seamlessly with hiring managers - Negotiating offers - Ensuring a smooth onboarding process My expertise extends to technical and non-technical requisitions, enabling me to adapt effectively to different hiring needs. I am passionate about matching the right candidates with the right opportunities, ensuring a perfect fit for the company and the individual. Let's connect to discuss how I can contribute to your recruitment goals. Best regards, Cris
    Featured Skill Email Communication
    Outreach Strategy
    Virtual Assistance
    Staff Recruitment & Management
    Administrative Support
    Personal Administration
    Social Media Management
    Social Media Marketing
    Email Support
    LinkedIn Recruiting
    Communication Skills
    Instagram
    LinkedIn
    Lead Generation
    Data Entry
  • $10 hourly
    • 5.0/5
    • (19 jobs)
    I am looking for long-term projects (5 months and more) where I can apply my skills and experiences while also learning new things. I am a multi tasker who's up for challenges. I can work with minimum supervision, trustworthy, and dependable. I treat my client's business/ job as my own and it's my personal goal to exceed my client's expectations. I have various skills and expertise including office/ admin management, lead research, social media marketing, business development, Email handling, Amazon/Ebay Listing and researching. I know a lot programs and software namely: Asana, Zoho, Wrike, Quickbooks, Freshbooks, pipedrive, Trello, Top producer, Google Docs, Podio, Hootsuite, Microsoft Office Suite and a lot more. Learning is a continuous process and I embrace learning new things with the tasks I am assigned to.
    Featured Skill Email Communication
    Amazon PPC
    Social Media Marketing
    Real Estate
    Market Research
    Data Entry
  • $8 hourly
    • 5.0/5
    • (1 job)
    Customer Service representative for 4 years. I have worked with Technical support department as a tier 1 specialist. I have background with billing and sales. I have worked as a Cold-caller for a Real Estate company. I have been a General Virtual Professional. I help my client manage contracts, Emails and Calendars. I build contact list for leads. I have knowledge using MLS Websites, Docusign, Canva, Microsoft Office tools and basic knowledge with WordPress. I am highly-driven. I don't have problem working alone without any supervision or working with a team, I can easily able to fit in.
    Featured Skill Email Communication
    Scheduling
    Technical Support
    Email Marketing
    Lead Generation
    Communication Skills
    Administrative Support
    Data Entry
    Cold Calling
    Email Support
  • $9 hourly
    • 5.0/5
    • (1 job)
    10 years in Customer Service Industry. Email support for Gaming Company. Processing of payments and also verification of customers account. KYC process. Prepared SOP for start-up company and all work flow. Handled Recruitment Process.
    Featured Skill Email Communication
    Accuracy Verification
    Management Skills
    Payment Processing
    Email Support
    Online Chat Support
    Lead Generation
    Zendesk
  • $6 hourly
    • 4.8/5
    • (4 jobs)
    Hi there! I specialize in providing dependable administrative and e-commerce support to streamline your business operations and enhance your online presence. Here’s how I can assist you: Data Entry: Accurate and efficient data management. Chat & Email Support: Prompt and professional customer service. Order Management: Smooth and reliable order tracking and processing. Account Management: Keeping your accounts updated and organized. I’m proficient in tools like Excel, Google Sheets, and Gmail. If you’re looking for a professional to support your administrative and e-commerce needs, let’s connect and get started. Looking forward to working together.
    Featured Skill Email Communication
    Salesforce
    Slack
    Administrative Support
    Order Tracking
    Ecommerce Order Fulfillment
    Ecommerce Support
    Google Sheets
    Microsoft Excel
    Technical Support
    Communication Etiquette
    Data Entry
    Online Chat Support
    Customer Service
    Customer Support
  • $6 hourly
    • 5.0/5
    • (1 job)
    - I am familiar with Data Entry jobs and managing emails. I worked as email support before and I am highly confident in communicating with customers/clients. - Fairly good in using different Google Platforms(Sheets, Slides, Docs, etc) since I worked as a Trainer before for a mobile phone company. - I have a mobile phone technical support background.
    Featured Skill Email Communication
    Customer Support
    Email Support
    Training
    Technical Support
    Data Entry
  • $9 hourly
    • 4.9/5
    • (10 jobs)
    Throughout my career as a customer support and technical support representative, I have gained expertise in providing top-notch customer service. I handle support inquiries through various channels, including phone, emails, and chats. My duties involved managing our website, monitoring customer orders, processing refunds, handling returns and replacements and resolving a variety of customer issues. I also coordinate with suppliers to monitor product inventory and keep order statuses up to date. Experienced working with tools such as: Aircall (Inbound and outbound call) Dialoga (Inbound and outbound call) Kixie (Inbound, Outbound call and Text) FreshDesk (Email ticketing) ZenDesk (Email) Hubspot (Email) Gorgias (Email) Salesforce (Live chat) Freshchats (Chat) Shopify (Order status, Refund, Replacement, Product listing) Magento (Order Status, Refund, Discount, Replacement) Shiphero (Order Status, Refund, Discount, Replacement) Klarna (Payment Installment) SIIAM (Account Status) ASANA (CX Task) Loop Returns (Return-refund, Return-exchange) Etsy (Product listing) Pinterest (Product listings) Canva (Product Design) Yotpo Reviews (Customer’s Reviews) Loox Reviews (Customer’s Reviews) Social media (Posting, Comments and Feedback) DeepL (Translator) As a customer-focused professional, I will show you dedication, and I will give OUR customers satisfaction regardless of what channel they're in. Let's talk!
    Featured Skill Email Communication
    Customer Experience
    Canva
    Technical Support
    Customer Support
    Customer Service
    Customer Satisfaction
    Customer Development
    Facebook
    Business with 1-9 Employees
    Online Chat Support
    Zendesk
    English
    Email Support
    Freshdesk
  • $5 hourly
    • 5.0/5
    • (1 job)
    Healthcare Virtual Assistant & Customer Service Specialist Hi there! I’m Junnella, and I’m excited to bring my experience as a Healthcare Virtual Assistant and Customer Service Representative to your project. With a background in benefits management, eligibility verification, prior authorization, and claim denials, I’m here to help streamline your healthcare processes and provide top-notch support. What I Can Do for You: Having spent years working in the healthcare field, I’ve developed a keen understanding of the complexities involved in managing claims and providing customer support. My goal is to ensure you receive the most accurate and efficient service possible. Why I’m the Right Fit:: Benefits Management: I’m skilled in managing and explaining benefits. Eligibility Verification: I can quickly verify patient eligibility and benefits. Prior Authorization: I handle prior authorization processes with ease. Claim Denials Management: I tackle claim denials and underpayments effectively. Appeal Processes: I prepare and submit appeals to ensure proper reimbursement. Rebilling: I handle rebills and follow up on claims with precision. Insurance Follow-Ups: I keep track of insurance claims and gather necessary information. Inbound Call Management: I’m experienced in answering calls and providing accurate information. Customer Service: I deliver high-quality service with a focus on client satisfaction. Claims Status Tracking: I monitor claim statuses and ensure issues are addressed promptly. Communication: I pride myself on clear, friendly, and effective communication. Problem-Solving: I enjoy tackling challenges and finding practical solutions. Attention to Detail: Precision is key—I make sure every detail is spot-on. Adaptability: I’m flexible and quick to embrace new tools and methods. Organization: I keep things running smoothly and manage priorities efficiently. Empathy: I approach every interaction with understanding and compassion. Time Management: I stay on top of deadlines and ensure timely delivery of tasks. Team Collaboration: I work well with others and value teamwork. Conflict Resolution: I handle difficult situations with care and professionalism. Client-Focused: Your satisfaction is my priority—I tailor my approach to your needs. Let’s Connect! If you’re looking for a dependable professional to manage your healthcare administrative tasks and provide exceptional customer service, I’m here to help. Let’s chat about how I can support your needs and contribute to your success. Feel free to reach out—I'm looking forward to working with you!
    Featured Skill Email Communication
    Insurance Verification
    Communication Skills
    Phone Communication
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