Hire the best Email Communication Freelancers in Mandaue City, PH

Check out Email Communication Freelancers in Mandaue City, PH with the skills you need for your next job.
Clients rate Email Communication professionals
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based on 17,069 client reviews
  • $5 hourly
    I bring a diverse set of skills and a track record of accomplishments to meet your needs: Skills and Strengths: 1. Technical Troubleshooting: Proficient in diagnosing and resolving technical issues, ensuring uninterrupted service delivery. 2. Order Management: Experienced in monitoring and processing sales orders with precision, ensuring customer satisfaction. 3. Utilization Management: Adept at assessing medical procedures for insurance coverage, optimizing healthcare resources. 4. Expertise: Skilled in overseeing communication systems, resolving customer complaints, and maintaining network integrity. 5. Fraud Analysis: Proven ability to identify and prevent fraudulent activities, safeguarding financial interests. 6. Teaching Excellence: Conducted 1:1 English classes, tailoring instruction to individual needs. 7. Lead Generation: Successful in recruiting candidates through targeted outreach and guiding them to sign up for job opportunities. 8. Virtual Assistance: Proficient in order fulfillment, data entry, and monitoring supplier pricing for a dropshipping company. Accomplishments: **Resolved numerous technical issues and ensured seamless VOIP communication for clients. **Successfully processed a high volume of sales orders with minimal errors, resulting in satisfied customers. **Contributed to cost-effective healthcare decisions by reviewing and approving necessary medical procedures. **Maintained and optimized telecommunications systems, reducing downtime and improving customer satisfaction. **Protected ecommerce businesses by identifying and preventing fraudulent transactions. **Enhanced language skills and cultural understanding through 1:1 ESL teaching. **Generated a steady stream of qualified candidates for job opportunities through effective lead generation. **Supported a dropshipping company's operations, delivering on-time orders and optimizing profitability. Education: Bachelor's of Science in Nursing In summary, my skills, experience, and accomplishments make me a valuable asset for your project. I am committed to delivering error-free and efficient solutions to meet your unique requirements.
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    Virtual Assistance
    Data Entry
    Fraud Detection
    ESL Teaching
    Customer Service
    Technical Support
    Transaction Data Entry
    Order Management
    Online Chat Support
  • $10 hourly
    I have been working as a Virtual Assistant since 2012. I manage client's email, calendar, research needs. On top of that, I have several years of experience in business outsource process involving data conversion and customer service. I am seeking employment in customer service, data entry, administrative tasks. My skills and experiences include: - MS Office - Google Spreadsheet, Google Docs, Google Forms, Google Maps - PDF Conversion - Calendar Management - Email Management - Social Media Management - Administrative support - Customer Service - Web Research - Data Entry - Transcription - PDF Conversion - CRM (Updating and Clean Up) - Shopify (Data Entry) - Squarespace (Updating) - Wordpress (Updating)
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    Light Bookkeeping
    Administrative Support
    Customer Relationship Management
    Customer Service
    Bookkeeping
    Xero
    Data Entry
    Medical Transcription
  • $10 hourly
    While you focus on business development, I contribute my strong work ethic to facilitate the growth of your business. I am willing to work beyond my comfort zone to become better version of myself. I am highly versatile and can tackle various tasks with ease. My specialties include Customer Service (Chat/Email support), Administrative Assistance, Data Entry, Social Media Support, and Property Management Assistance. Nevertheless, I am open to taking on any task that is assigned to me, as I am highly versatile. - Proficient in written and spoken English. - Quick to grasp new concepts and able to work autonomously. - Deliver prompt and high-quality results to clients. - Easily acclimate to new technologies, software, and business procedures. - Eager to expand knowledge and skills through continuous learning. I can support you with various tasks like: - Product Listing - Web Scraping - Web Research - Manual Copy & Paste Task - Prepare, Sort & Compile Documents ( Google Sheet, MS Excel and more!) - Data Transfer - Organize Database & Filling Systems - Importing / Uploading Products - Customer Support [TOOLS & SOFTWARES] -Salesforce -Buildium -Shopify -Dropbox -Multilogin -Canva -Konnektive, sublytic , Limelight and Layer2 -QuickBooks Desktop and Online -Microsoft Office (Microsoft Teams, Word, Excel, PowerPoint, Outlook, etc.) -Microsoft 365 -Google Workspace (Sheets, Docs, Drive, Calendar, Gmail, etc.) -Facebook, Insta, Slack, Skype, Discord, Telegram, WhatsApp and Wire I am willing to put in extra hours as needed and am open to both short and long-term projects. I strive for nothing less than excellence and my top priority is ensuring that you are completely satisfied with my work. Please feel free to message!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Scraping
    Email Support
    Data Mining
    Administrative Support
    Data Analysis
    Customer Service
    Lead Generation
    Email Marketing
    Product Listings
    Data Entry
  • $8 hourly
    I am an UPWORK TOP-RATED freelancer with more than 7 years of experience and I pride myself on the quality of the work that I do, my reliability, efficiency, and trustworthiness as a team member. Know that when you are working with me, you are working with the very best that Upwork can offer. Let's collaborate 🥳 My areas of expertise are: ⚡ Administrative Tasks ⚡ Inbound Telemarketing ⚡ Outbound Calls ⚡ Cold Calling ⚡ Answering and handling Emails ⚡ Live Chat & SMS Support ⚡ Calendar Management ⚡ Setup Business Meetings ⚡ Manage Social media accounts ⚡ Recruitment ⚡ Basic photo editing ⚡ Basic video editing ⚡ Invoicing ⚡ Facebook Management ⚡ Graphic Design ⚡ Web Research & Data Entry If you're feeling the vibe, 𝙨𝙝𝙤𝙤𝙩 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚, and let's get the ball rolling! Best, Jomaira
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    Customer Support
    Data Entry
    Online Chat Support
    Sales
    English
    Executive Support
    Administrative Support
    Virtual Assistance
    Outbound Call
    Social Media Content
    Email Support
    Cold Calling
    Graphic Design
    Customer Service
  • $12 hourly
    If you are looking for a dedicated and professional virtual assistant you have just found your guy. I have more than seven years of experience in this field. ⭐🥇11+ YEARS OF ACCOUNTING/BOOKKEEPING EXPERIENCE Expert in using: ✔QuickBooks Online ✔Quickbooks Online Payroll ✔Buildium ✔Slack ✔Salesforce ✔Proficient in MS Excel, Word and Power Point ✔Knowledgable in GSuite ✔Photoshop ✔Canva ✔Zoho CRM ✔Asana ✔Microsoft Productivity Tools- Excel, Word, OneDrive, etc. ✔Google Productivity Tools- Sheet, Drive, Word, etc. Soft skills: ✔Attention to Detail / High Level of Accuracy ✔Time Management / Team Player but also at ease working alone ✔7+ Years of Experience in This Field ✔Understand The Importance Of Good Customer Service And Technical Support ✔Business Minded ✔Solution-Driven ✔Prioritize Quality Work ✔High Job Success Score Rating ✔With Managerial Experience ✔High-level of Organizational Skill ✔Good Communication Skill Work with: ▪Intuit (Accounting and Payroll)- Team Supervisor/Customer Service ▪Buildium (Property Management Software) - Senior Support Rep ▪Out On Hire (Hiring Software) - Product Manager ▪Wellmade Manufacturing Corp (Automotive) - IT Head Manager
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    Scheduling
    Xero
    Social Media Marketing
    Buildium
    Accounting Software
    Bookkeeping
    Business Report
    Property Management
    Administrative Support
    Technical Support
    Bank Reconciliation
    Intuit QuickBooks
  • $10 hourly
    Hello there! I'm a Top Rated Email and Live Chat Customer Service Representative, and I'm confident in my ability to provide exceptional support to clients and customers alike. Whether it's answering inquiries or resolving complex issues, I've got it covered while maintaining the highest level of professionalism and courtesy. In addition to my experience in customer service, I also have extensive knowledge in Online Safety Moderation. With a focus on best practices, policies, and procedures, I ensure the safety of online communities by identifying potential risks, providing guidance and support, and creating a positive experience for all users. Furthermore, I'm an experienced influencer outreach specialist who's passionate about helping businesses grow their brand by connecting with the right influencers. If you're searching for a dependable, results-driven customer service representative, online community moderator, or influencer outreach marketer, look no further! I'm the perfect addition to your team.
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    Forum Moderation
    Answered Ticket
    Social Customer Service
    Community Moderation
    Incident Management
    Commenting
    Communication Skills
    Community Management
    Customer Support
    Chat & Messaging Software
    Customer Service
    Email Support
    Freshdesk
    Online Chat Support
  • $5 hourly
    JP Morgan Chase: Telephone banking - Provide service to customers who need assistance regarding their accounts *Received awards for Top performer every month *promoted to Peer Coach (coaches newly hired agents) Fraud Analyst - Review checks deposited on both business and personal accounts to prevent fraud on customer’s accounts *Awardee Specialist BDO Life Assurance Company : *Traditional and RPVUL licensed agent *Top 2 Financial Advisor in APE (Actual Premium Equivalent for 2nd Quarter of 2016) *Visayas champion in APE (Actual Premium Equivalent) for the month of MAY 2016 w/ Php 1.2M closed APE *Run Awardee – Annual Bancassurance Awards 2016 (50 and above-booked cases for the whole year) *Altitude Awardee – Annual Bancassurance Awards 2016 (8 Months with Variable Pay for the whole year Clear Captions: passed all metrics every month
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    Phone Communication
    Caption
    Critical Thinking Skills
    Answered Ticket
    Decision Making
    BPO Call Center
    Customer Service
    Technical Support
    Active Listening
    Multitasking
    Insurance Consulting
    Ticketing System
    Email Support
    Online Chat Support
  • $10 hourly
    If you are looking for someone to make your life easier, then you found my profile on purpose! ‎️‍🔥 I can help you with: * Administrative Assistance 💻 * Social Media Management 📱 * Mystery Shopping 👓 The most recent role that I took is as a construction virtual admin assistant of a US-based company but in the past, I've also had experience with project coordination activities and administrative tasks, especially in construction. Here are some of my tasks: *Directly reports to the Owner and VP-Operations *Close coordinations with Project Managers and Site Men for project-related items *Leads other Remote Admin Assistants to ensure company processes are implemented correctly *Helps in decision-making and implementing new systems in the company *Creates and maintains company's process / procedure documents *Monitoring project accomplishments, schedule and records *Process payments for supplier invoices through Bill.com *Prepare pay application for projects (new and completed) through different merchant portal *Monitors and maintains employee records *Monitors and reviews employee and contractors time tracking through Homebase *Process payroll for on-site employees and contractors through Gusto app *Issues invoices and processes payments for each contracted projects through QuickBooks Online *Monitoring and updating project and internal operations data through the CRM Monday.com *Ensures all files are managed in a timely manner through the company's shared online folder through Microsoft Tools *Attends to customer needs, requirements and inquiries through email, phone calls and messages I am also loving the creatives world - graphic design through Canva and some short-form video editing for social media content. I am actively looking for someone who needs an associate and someone to grow with in this field. I can also help you with your needs on Cebu on-site liaison duties, process documentation, file organization and even up to events planning, trip planning, hotel, and restaurant bookings. Message me now & let's discuss!
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    Google Sheets
    File Management
    Graphic Design
    Topic Research
    Layout Design
    Administrative Support
    Google Calendar
    Data Analysis
    Data Entry
    Microsoft Excel
    Google Docs
  • $7 hourly
    I have been working in the Business Processed Outsourcing for more than 11 years. I have been through technical support, customer service to leading and supervising a team of 100 members. My work experience is focused on people management, client communication and administrative tasks. I understand that every businessmen needs to unload some of their task to focus on the more important goal and I am very much delighted to showcase my skills and be of service for the company's best interest. 1. ADMINISTRATIVE TASKS • Calendar Management • Administrative work • Personal tasks • Email management • Data Entry • Internet Research 2. CUSTOMER SERVICE/TECHNICAL SUPPORT • Answer phones • Troubleshoot • Submit service requests • Maintain database • Log calls • Respond to help requests Feel free to contact me anytime. It will be my pleasure to be of service. Regards, Anna Marie
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    Virtual Assistance
    BPO Call Center
    Administrative Support
    Technical Support
    Social Media Marketing
    Customer Service
    Customer Support
    Data Entry
    English
    Online Chat Support
    Email Support
    Communications
  • $15 hourly
    Hello, Thank you for visiting my profile! I have been with the BPO industry for roughly 9 years with 7 years of solid Team Lead experience. I have handled Healthcare insurance (Verification of eligibility and benefits, claims), also handled Technical account (cable, internet, phone, email, home security) and General VA/Executive Assistant who manages calendar and emails, enter billing notes to the system, generate leads and set appointments. Exceeding client goals and expectations is always a top priority, and I am always looking for the best interests of the company. I have a strong work ethic. I'm very optimistic, goal oriented and data driven. My experience in coaching people on how to deliver excellent customer service would be a significant asset. Knowledge and Skills: * MS Office * Word * Excel * PowerPoint * Google Docs * Google Suites * Google Sheets * Outlook * MS Teams * Logo Making and Basic Graphic Designing * Basic Photo Editing * Zendesk I am very excited and looking forward to be working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Email Support
    Communication Etiquette
    Customer Support
    Data Entry
    Technical Support
    Hardware Troubleshooting
    Customer Service
    Medical Billing & Coding
    Product Knowledge
  • $8 hourly
    Dianna Jane is a virtual assistant who believes in the power of communication. She began her journey in freelancing as a cold setter in a Real Estate company. She knows how important a home is for long-term happiness and has invested her career in putting people in the house they’ve always dreamed of.
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    Administrative Support
    Data Entry
    Product Knowledge
    Customer Service
    Customer Support
    Appointment Scheduling
    Real Estate
    Order Tracking
    Email Support
    Zendesk
  • $5 hourly
    I have over 13 years of experience in the call center industry and have worked as a freelancer, particularly during the pandemic when most individuals choose to stay at home and spend time with their families. I'm currently attempting to accept the new normal of working from home while still meeting the company's expectations with less oversight. Since I've lived on my own since high school, my perseverance and capacity for self-motivation will come in very handy in my new position as a freelancer. I had an Airbnb account for over two years prior. As an escalation tier 2 account manager, I manage both hosts and guests, taking care of matters from front desk to tier 2 and ultimately escalations 2, which is the third or last tier of assistance within the Airbnb community. I have also been a property manager for rentals, familiar with VRBO, Guesty, Hospitable, Airbnb and lot more. I am eager to impart the knowledge I have gained from my past encounters and remain open to more training. Give me the opportunity to succeed and impart my knowledge on the service I can offer you, drawing from my prior experience as a customer care representative, technical support specialist, and tier 2 escalation representative. Respectfully, Jona
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    Sales
    B2B Marketing
    In-App Support
    BPO Call Center
    Call Center Management
    Customer Support
    Phone Communication
    Price & Quote Negotiation
    Customer Service
    Customer Engagement
    Customer Relationship Management
    Relationship Management
    Hospitality
    Online Chat Support
    Technical Support
  • $10 hourly
    ADMINISTRATIVE ASSISTANT Highly organized, careful and reliable. I’ve developed a keen eye and have practiced precise, rule complying approach to any task that I undertake under any circumstances I am presented with. A graduate of Bachelor of Science in Psychology, excellent in working with others in achieving an objective on time and with excellence.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Email
    Business Management
    Management Skills
    Customer Service
    Bidding
    Calendar
    Meeting Agendas
    Calendar Management
    Scheduling
    Recruiting
  • $10 hourly
    With 7 years of experience as a BPO call center agent, I have honed my skills in customer service, problem-solving, customer retention and communication. I've consistently exceeded performance metrics and achieved high customer satisfaction ratings. My positive attitude, resilience, and ability to adapt to different situations make me a valuable asset to any team. Let me bring my expertise and enthusiasm to your organization and help take your customer service to the next level!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Retention
    Scheduling
    Microsoft Excel
    Technical Analysis
    Customer Service
    Windows 7 Administration
    Written Comprehension
    Problem Solving
    Problem Resolution
    CRM Software
    Google
    Email Support
  • $40 hourly
    I'm an Industrial Engineer with 8 years work experience in manufacturing and logistics company equipped in below. I can assist you on your daily tasks. I am willing to learn to other systems and skills needed. I am an enthusiastic self-motivated, reliable, responsible and hard-working person. I am able to work well under pressure and adhere to strict deadlines. I am goal-oriented with the ability to meet long-term goals through the daily organization. Dedicated to excellent customer service, client satisfaction, and team communications. I am a mature team worker and adaptable to all challenging situations. -Microsoft Access (Word, Excel, Ppt, & PDF) -Administrative Tasks -Documentation -Project Management -Email Management -Written & Verbal Communication -Data Entry/ Data Analysis/Data Quality -Customer Service
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    Email
    Management Skills
    Microsoft Office
    Email Management
  • $17 hourly
    I am seeking a challenging full-time/partime post suited to my skills, academic qualifications and personal qualities. I wish to continue learning and providing reliable, highly-motivated service as part of a team within a dynamic company which expects and rewards quality performance.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Microsoft Office
    Company Research
    SAP ERP
    LinkedIn Recruiting
    SAP SD
    HubSpot
    Online Research
    Lead Generation
    Communications
    Microsoft Word
    System Administration
    Shopify
    Google Docs
    Google Sheets
  • $15 hourly
    I am seeking opportunities in the field of data entry, research, virtual assistance, wordpress administration. I have designated skills which enables me to fulfill the needed service. These skills were acquired through different career experiences I got through. Looking forward to be employed here in Upwork!
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    Digital Project Management
    ActiveCampaign
    Social Media Marketing
    WordPress
    Canva
    Word Processing
    File Management
    Data Entry
    Task Coordination
  • $12 hourly
    I pride myself on being reliable, adaptable, and eager to learn. With the training I've received, I'm well-equipped to handle the tasks required for the job you're offering. I thrive in high-pressure situations and approach challenges with a positive attitude. My strong work ethic and passion for personal growth drive me to excel in my career. I believe I can bring value to your company and would welcome the opportunity to demonstrate my capabilities. On top of that, I don't just rush through tasks to meet deadlines; I invest my time and skills into everything I do at work. Throughout my career, I've consistently upheld high-performance standards across various administrative functions. My experience has taught me how to cultivate strong relationships with departments throughout an organization. As a result, I'm confident in my ability to collaborate effectively within and across teams.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Phone Communication
    Customer Support
    Data Entry
    Administrative Support
    Customer Service
    Order Tracking
    Email Support
    Phone Support
    Zoho CRM
  • $15 hourly
    Think of me as what Jarvis is to Iron Man I help real estate investors and developers build a rental portfolio by helping them efficiently acquire marketable homes for sale and lease. I provide bookkeeping, marketing and leasing, administrative support and management so they can scale sustainably and consistently while keeping more of the money they make. * 15+ years of BPO and virtual assistance experience * Advanced Excel, Proficient in Podio & QuickBooks Online * Trained in REO Principles and Practices * B.Sc in Agricultural Business * Experience in: – Real Estate Bookkeeping – Property Management – Marketing and Leasing – Transactions Coordination – Building Excel / Google Spreadsheets – Telemarketing and appointment setting – Email Handling and other Back office tasks – Data Entry, Skiptracing & Collections – CRMs [Citrix, Salesforce, Siebel] and WFM softwares [CCMS, CMS Avaya, IEX, Aspect] Some of the Marketing and Leasing Tasks I perform on a daily basis: – Maintain property rentals by advertising and filling vacancies – Approve scheduling requests for self-shows and group showings – Set up weekly open houses – Answer Leasing / Viewing Inquiries – Maintain and secure premises by making sure alarms are armed during the night and disarmed when it's being shown – Establish rental rate by surveying local rental rates (MLS comps, rentometer.com) based on what the market will pay – Pay property expenses, including taxes, mortgages, insurance premiums and utilities – Work closely with a fellow local leasing agent in meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws – Screen tenants by running credit checks and checking references and/or proof of employment. – Coordinate with local property manager – Set up lease and forwards it to the local property manager for final draft – Write journal entry in QuickBooks Online when monthly rental income statement is generated I would love to learn more about your business and collaborate to complete your next project!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Accounts Receivable
    Accounts Payable
    Communications
    Bookkeeping
    Technical Support
    Online Chat Support
    Customer Service
    Intuit QuickBooks
    Administrative Support
    File Management
    Property Management
    Data Entry
    Real Estate
  • $5 hourly
    I am a skilled professional with 14 years of diverse experience in the Contact Centers and 1 year of experience as General Virtual assistant As a skilled professional, I have a demonstrated history of working in Administrative Support, Insurance Policy, Basic Invoicing (Accounts Payable), Data Entry, Call Handling, Email Management Reports Generations, Adhocs. Outbound Collection Call, Banking and Financial Support, Technical Support (ISP and Telco), Customer Support, E-Commerce (Amazon) and General Virtual Assistant. Amazon Virtual Assistant l Freelance l February 2021- July 2021 • Create a Daily Product Sourcing Plan/Strategy • Search, analyze, and evaluate online suppliers and their product categories, in line with the company’s profit and sales target and budget • Create product mix strategy, considering stock levels per peak seasons, special events, and supplier lead time • Analyze profit performance of products and evaluate profitability trends as well as pricing strategy, using various tools such as Keepa, FBA Multi-Tool, BuyBotPro, and SAS • Track and analyze trends on products consumption • Other related tasks in support of business operations General Virtual Assistant l Freelance l April 2020 – December 2020 • Managing emails – replying to messages in timely manner, sort email messages • Prepare client’s spreadsheets and keep online records/data entry tasks • Schedule meetings • Manage social media accounts – reply to comments and messages Insurance Policy and Underwriting Assistant l QBE Insurance Group l August 2014 – February 2021 • Provide customer support via phone email in relation to general administration support • Manage the underwriter's emails, files and maintain database for reports generation • Performs moderately complex clerical, administrative and general office duties • Follow established policies, procedures and guidelines for work requests, problem resolution and escalating inquiries to business leads • Enter data into system and make updates or corrections while adhering to guidelines • Evaluated new and existing policies to determine insurance risks and premiums. • Provides training of the process for new team members and assisted in cross-training of existing team members  Collections Officer/Retail Banker – JP Morgan Chase and Co.l (January 2011 to March 2014 • Attempt to locate and contact clients via the phone, in order to talk with them about their debts • Advise customers on their various payment options • Provided optimum service to accountholders, negotiated fair settlements,identified fraudulent claims. • Provided confidential information to caller after properly authenticating in accordance to set policies • Assisted customers with their banking inquiries via phone Technical Support Officer – Convergys l January 2010 - January 2011 • Troubleshoot customer’s technical issues with their mobile phones and tablets • Upselling customer’s gadgets and plans • Provides first call resolution as fast as possible • Resolve customer’s issue as quick as possible • Provides best customer service experience to each customer’s Receptionist – Starcruises Pte Ltd l March 2007 – January 2009 • Responsible for the daily efficiency and smooth operation of front desk • Assist customers with enquiries of accommodations, cabin availability and facilities onboard • Handles telephone enquiries, foreign exchange and conversant with Fidelio system • Settle payments and assumes other duties when required Customer Service Representative – Sykes Asia Inc. l November 2003 – February 2007 • Troubleshoot customer’s technical issues with their mobile phones and tablets • Provides first call resolution as fast as possible • Resolve customer’s issue as quick as possible • Provides best customer service experience to each customer’s • Take Supervisory call’s and all complicated calls are routed to our department
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    Product Research
    Microsoft Outlook
    Email Support
    Insurance Document Production
    Canva
    Google Sheets
    Google Docs
    Data Entry
    Microsoft Office
  • $6 hourly
    I am an alumnus of the University of San Carlos - Philippines with a bachelors degree in Philosophy. I have a solid 10 years experience working in the Business Process Outsourcing Industry as a customer service associate, tech support, sales, chat and email services. Moreover, i have 5 years worth of team leading in the BPO industry
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    Data Entry
    Microsoft PowerPoint
    Stripe
    Customer Service
    Microsoft Word
    Microsoft Excel
    Product Knowledge
    Phone Support
    Freshdesk
  • $16 hourly
    I'm a fast learner, hard working, and a self motivated person with great communication skills. I always provide good quality service to my clients. I used to work as an appointment setter, a lead generation specialist, a web researcher, a virtual assistant, a customer service representative and a technical support representative to different call center companies here in the Philippines. Now, if you're looking for a quality service, then I am the best person that you need to work with!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Photo Editing
    Customer Service
    Online Research
    Email Design
    Microsoft Excel
    Lead Generation
    Social Media Management
    Online Chat Support
    Lead Nurturing
    Data Entry
    Email Marketing
  • $8 hourly
    I'm a well-trained Real Estate Virtual Assistant specializing on Property Management Companies as a Property Manager/Maintenance Coordinator/Marketing Assistant for 4 years. Works both for long term and short term rentals. I have experience using the software Propertyware, Buildium, Appfolio and Hostaway. Also have an experience in handling Airbnb and Booking.com bookings. I worked directly with tenants regarding their service requests. I call/email/text them to know more of the problem. I find the appropriate vendors to help the requests be addressed in a timely manner, and talked with owners regarding those requests. I have also been assisting processing invoices. Also assists with management agreements and vendor accreditation but minimal. I converse in English well and also been in the customer service industry for 2 years.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Project Management
    Software Maintenance
    Data Entry
    Computer Maintenance
    Customer Support
    PropertyWare
    Maintenance Management Software
    English to Tagalog Translation
    Multitasking
    Microsoft Excel
    Lead Generation
    Phone Support
    Online Chat Support
  • $9 hourly
    SENIOR CUSTOMER SUCCESS AND PROPERTY MANAGEMENT PROFESSIONAL With a wealth of 11 years of experience in the customer service industry, I bring a proven track record in providing top-notch and efficient services in customer success, team management, data entry, administration, property management and virtual assistance. My commitment to excellence is unwavering, ensuring that I consistently deliver the highest quality work to my clients. I approach your tasks with a sense of ownership, treating them as if they were my own, recognizing the importance of each project to your business or company. Specifically, within my 11 years of mixed experience in customer service, I have dedicated 8 years as a Property Manager. In this role, I specialized in a comprehensive range of tasks, including drafting, signing, and renewing leases on behalf of property owners, collecting rent, overseeing property maintenance, arranging necessary repairs, setting and adhering to budgets, managing delinquency, and ensuring compliance with state and national landlord-tenant laws and regulations. Here are some key highlights of my expertise: - Proficient in various ticketing systems and property management platforms, including AppFolio. - Exceptional verbal and written communication skills. - Meticulous in managing time and documents. - Strong work ethic with a belief that attitude towards work surpasses mere skills. - A people person, active listener, and highly attentive to detail, adept at picking up verbal cues during interactions. By leveraging my extensive background, I am poised to contribute effectively to your team and deliver results that exceed expectations. I look forward to the opportunity to bring my skills and dedication to further enhance your business operations.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Administrative Support
    B2B Marketing
    Online Chat Support
    Phone Support
    Scheduling
    Microsoft Office
  • $14 hourly
    I have been in different BPO Companies for almost 9 years. •Teleperformance Account: Orbitz - Travel - 1 year and 2 months We help customers change, cancel and confirm their flight, car, and hotel reservations. • Eperformax Account: Ebay NA - Buy account We assist buyers purchase and assist them if they need to buy something but they don't have any device to use on their end. •Optum Global Solutions formerly United Health Group - 2 years and 4 months Account: OptumRx - Pharmacy Benefits Manager - We help Pharmacists get approval for patients medication to be covered under their Insurance. •24/7 Direct - Home-based - 1 year + Quality Analyst We make sure that our agents are following correct company standards. •Executive Boutique Account: Health IQ - 1 year and 5 months Service Delivery Representative - Appointment Setter We do outbound calls. We confirm with our customers if they have requested to sign up for Life/Health Insurance. and if the Information they submitted online is also correct. And if they have not requested yet, we make sure that they set an appointment with us to get life insurance from us. •TDCX Account: Airbnb - Support Ambassador We help users with their accounts if they are getting an error. We also assist them with cancellations, changes, and refunds.
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    Communication Etiquette
    Product Knowledge
    Booking Management System
    Data Entry
    Customer Satisfaction
    Cold Calling
    Customer Service
    Inbound Inquiry
    Phone Support
    Email Support
    Online Chat Support
  • $10 hourly
    I have a decade of customer service experience; patient and diplomatic with all types of individuals. I am determined and highly organized with great attention to detail. I am flexible, willing to learn new things, can work under minimal supervision and can work under pressure. I'm a curious person and enjoy acquiring new skills and knowledge as I see this as a measure of growth professionally and otherwise. My goal is to gain long-term employment with a company that puts value on people and the products they are promoting. I aim to help my client achieve their business goals through efficient and quality service.
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    Customer Support
    Technical Support
    Helpdesk
    Online Chat Support
    Email Support
  • $3 hourly
    I'm part of the top 3% freelancers here on Upwork. 🔥🔥🔥🆂🅺🅸🅻🅻🆂🔥🔥🔥 ⭐ Shopify Store Management   ✔️Website Optimization   ✔️Product Listing   ✔️Customer Support   ✔️Product Fulfillment ⭐ Office & Admin⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀   ✔️ Personal Assistant   ✔️ Web Research   ✔️ Transcription ⭐ Customer Service   ✔️Customer Support (Zendesk, Freshdesk, Gorgias, Live Chat)   ✔️Email Support   ✔️Social Media Moderation   ✔️Content Moderation ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⭐ Marketing & Sales   ✔️ Facebook Marketing   ✔️ Instagram Marketing   ✔️ Social Media Marketing   ✔️ YouTube Marketing Are you looking for someone who can fill in the gaps between vision and execution? If so, then look no further.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Facebook Advertising
    Bookkeeping
    Shopify
    Customer Service
    Social Media Management
    Data Entry
    Google Calendar
    Digital Marketing
    Microsoft Excel
    Social Media Content
    Supply Chain & Logistics
    Video Editing
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