Hire the best Email Communication Freelancers in Marikina City, PH

Check out Email Communication Freelancers in Marikina City, PH with the skills you need for your next job.
Clients rate Email Communication professionals
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based on 17,069 client reviews
  • $12 hourly
    Microsoft Office 365 Specialist and dedicated to work with business clients managing and creating system through Office 365 services. I also had certifications provided by my school that I was able to finish 4 sets of learning for Oracle Database. I can make sure to accomplish any tasks provided with less supervision and always more than willing to learn new knowledge that will help to become more successful in this IT path career.
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    Technical Support
    Mobile UI Design
    Microsoft Office
    Customer Support
    Office 365
    Data Entry
  • $8 hourly
    I've been with this industry for 5 years now and I wanted to showcase my skills to my future clients and deliver them great services with great results.
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    Email Etiquette
    Customer Service
    Telemarketing
    Product Knowledge
    Cold Calling
    Customer Support
    Data Mining
    Data Entry
    Email Support
    Phone Support
    Inbound Inquiry
  • $7 hourly
    One of my strong points is my ability to adapt to change.I am committed and diligent, valuing honesty and positive working relationships. My track record demonstrates my ability to meet demands effectively. Tools that I've used: CRM- Salesforce/HubSpot/Zoho CRM/trello/Vonage Email- doing it manually by google, using mass emailing Lead tools- Linkedin Dialer- softphone, Avaya, X-lite, Zoiper, Textnow, Line2, Voxer Equipment: *4 desktop (LG)(DELL) *USB headset (for calls) *PLDT Fiber Line (10 Mbps) *Own office, no annoying sounds. Why should you hire me? *I have 3 years working experience in Business Processing Outsourcing with a solid background in Business Development. --Collection Support Associates As a collection specialist, we ensure payments are made, and to ensure any overdue debts are eventually paid. Our responsibilities include sorting out payment plans, chasing debtors and late payments. This isn't a heart-less job that's all about money. First and foremost we are trying to get people out of debt. By offering payment plans that fit with their circumstances, our job actually involves helping others. --Technical Support As a technical support representative, we answer incoming phone calls and troubleshoot customer tech problems and provide support to callers experiencing computer problems in all kinds. We listen to descriptions of customer issues and determine how and if they can be fixed. We use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems. We also scheduled a repair crew to fix problems on-site. --Cruise Reservation Specialist Hotels, airlines, car rental facilities, resorts, and travel agencies all employ reservation agents. We assist customers with the planning and booking aspect of their vacation or stay. We support customers on the phone. We answer customer's questions, make travel suggestions and book rooms and tickets. We also process payments and send the details and confirmation to the guest. As a reservation agent, we must be very knowledgeable about the services we are selling or promoting. Customers will often have questions throughout the booking process and we are expected to answer them. --Outbound Sales Representative *cold calling people using a given phone directory to sell or offer products. We are responsible for influencing existing or potential customers to buy products or services. As a sales representative, we must be friendly and persuasive. We must be able to understand the customer's requirements in a short time and present solutions that meet their needs. We ask pertinent questions to understand the customer's requirements. We record customer's personal information accurately in our system we go the extra mile to meet sales quota and facilitate future sales. --Account Executive (auto dialer) We are calling a list of customers and try to sell our product. We offer health products to the customer and give them a free trial for 14 days. We also process refunds and payments. --Alibaba (Home-based) My role is to Upload Products in Alibaba which is China's biggest online commerce company. --Appointment Setter (Home-based) Cold Calling e-commerce store to be able to set an appointment for Facebook and Instagram advertising. --Sales & Marketing / Lead Generation Follow up on new leads developed by our Marketing methods Perform online product demonstrations to key stakeholders Maintain and expand the database of prospects Understand and analyze a prospect’s challenges and how our solutions can meet their business needs Drive deals from qualifying to close Continue to grow and increase product --VA in Cn2 Realty Group calling home sellers, gathering information from them then setting up an appointment. *I can work with less supervision. *Has the right attitude towards work. *Committed and 100% reliable. Want to know more about me? Please send an invite so we can discuss your project. Thanks:)
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    Chat & Messaging Software
    Cold Calling
    Customer Support
    Sales
    Social Media Marketing
    Scheduling
    Customer Service
    Administrative Support
    Real Estate
    Market Research
    Telemarketing
    Data Entry
  • $6 hourly
    With over five years of dedicated experience in customer support and virtual assistance within the e-commerce sector, coupled with a decade-long tenure in Business Process Outsourcing (BPO), I bring a wealth of expertise in delivering exceptional service and operational efficiency.
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    Ecommerce Order Fulfillment
    Online Chat Support
    Re:amaze
    Gorgias
    Customer Service
    Administrative Support
    Shopify
    Data Entry
    Microsoft Office
    Technical Support
  • $7 hourly
    Hi, I'm Andy I am a very patient person capable of dealing with irate and demanding customers. I can think out of the box, so I have exceptional problem-solving skills. I have good communications skills, and I can learn how to operate new computer programs very fast, I am a team player, and I get along with people very well. Those are my strengths. As for my weaknesses, I guess my biggest weakness is working too much and not knowing when to stop. I would say that this is my weakness because sometimes, I would render too much over time that it becomes detrimental to my health. I am punctual, disciplined, patient, and flexible, and organized. You won't have any problems with me when it comes to my behavior and attendance. I have good communication skills, multi-tasking skills, and I am a fast learner. I can guarantee you that I will be able to deliver what is being asked of me, and I will always give my one hundred percent for any jobs. I am also well versed in the specialties below that I have developed through my daily work experience: -Customer Service and Technical Support -Proficient in MS Office such as Microsoft Word, Excel and Powerpoint -Committed to professional and personal excellence -Ability to work with minimal supervision -Good determination and knows the value of teamwork -Resourcefulness and taking command responsibility -Fluent in English (written & verbal) -Ability to play any kind of online games -Ability to follow instructions -Ability to quickly learn new tasks -Ethical and trustworthy -Comfortable learning new software programs -Excellent project management skills and the ability to handle multiple projects at once - Able to speak fluent English for mandatory video call - Proficient with Gmail, Google Sheets google voice, google drive - Fast and reliable internet connection I am currently working as a Virtual Assistant - Property Manager, and Customer Service Technical Support which gives me an advantage to Ring Central, Zillow, Airbnb, Zumper, Cozy, Craiglist, Getdigsy, Spacelist, Brevitas, Realnex, Inventoryreal.massive, Cimls, Marketpier, diggz.co spareroom.com Re-Leased, WhatsApp, Facebook Marketing spacelist.co, brevitas, and many more. YOU would love working with me because you value a result-oriented, flexible, and a customer-driven professional that can deliver. Spare some time for an interview and let's discuss possibilities where I can be of assistance. I am pretty flexible with respect to working hours. Deadlines are sacred for me and I will review your instructions as it takes for it to exceed your expectations! :) Let me know please if you have further questions. Cheers, Andy Alaer
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    Google Workspace
    Technical Support
    Virtual Assistance
    Product Knowledge
    Customer Support
    Data Entry
    Customer Service
    Email Support
    Microsoft Office
    Online Chat Support
    Social Media Management
    Customer Service Training
  • $10 hourly
    Customer Service Representative who maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.  Inbound & Outbound calling to existing or new customers  Social Media Management  Providing Estimates on shipping container prices  Customer Service support  Sales  Outbound calling to heating oil companies to gather current heating oil prices.  Updated the company website with the current prices and adding details of each company.  Creating brief description of each company for customers to have a better understanding of it.  Checking of serviceability of an oil company’s address to the range of the customer’s home address.  Coordinating with other VA’s to update company website to make it more user-friendly for customers.  Outbound calling to clinics and hospital to request medical records.  Updating Hospital or clinic information on the tool called OPM.  Coordinating with hospital and clinical staff in making follow ups on previously requested medical charts.  Assisted in new hires on how to navigate through the tool of OPM.  Keeping track on daily and weekly medical records requested and received by receiving department
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    Voice Recording
    Voice-Over
    Female Voice
    Customer Support
    Voice Acting
    Product Knowledge
    English
    Email Support
    Online Chat Support
  • $9 hourly
    I am a 3 year veteran in LiveChat and Zendesk. I am proud to say that I am one of the top sales people in the brands I have worked for, namely Carbon Coco and ThinTea. I used to be a marketing manager before my freelance career but fell in love in hands on customer experience. I am an avid fan of learning and managing, I am used to reporting to people in the executive positions as I update them with critical customer feedback regarding their business.
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    Customer Service
    Market Research
    Lead Generation
    Sales Promotion
    Administrative Support
    English
    Email Support
    Online Chat Support
    Zendesk
  • $8 hourly
    I bring over 15 years of extensive experience in providing exceptional customer support across diverse channels, including phone, live chat, email, and social media. Throughout my career, I have consistently demonstrated top performance in numerous sales campaigns, earning a commendable reputation for excellence. I have had the privilege of contributing to the success of renowned organizations such as AT&T, TPG, Sandisk, Microsoft, and Vosker. My expertise lies in effectively merging customer service excellence with strong sales skills, ensuring both customer satisfaction and fostering business growth.
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    Technical Support
    Customer Satisfaction
    Helpdesk
    Wireless Network Implementation
    Email Support
    Customer Support
    Online Chat Support
    Computer Network
    Internet of Things
    Customer Service
    Phone Support
    Hardware Troubleshooting
  • $4 hourly
    With 10 years of experience in freelance industry. I had the opportunity to learn and grow my skills and expertise including, Virtual Assistant, Web Research, I have a technical background and skilled as a Admin VA, SEO Works, Ecommerce VA, Real Estate VA and Shopify VA. I am always eager to learn and take on new challenges, offering utmost honesty and responsibility in completing any task given to me. I am skilled in: ✅SEO Optimization ✅ChatGPT ✅Grammarly Checker ✅Shopify ✅Google Chrome ✅Canva Design ✅Adobe Photoshop ✅Calendly ✅Buffer ✅Sierra Interactive CRM ✅SkuGrid ✅Zik Analytics ✅Ebay ✅Amazon ✅Facebook Marketplace ✅Social Media Posting ✅Pinterest ✅LinkedIn ✅Google Sheets ✅Google Docs ✅Gmail ✅Slacks ✅TimeDoctor ✅Admin Tasks ✅Ecommerce Tasks ✅Research Works ✅Dropshipping ✅Etsy I believe in the hard-work and honesty. I am always interested in making long term professional relationships with my clients to ensure that every project becomes successful.
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    SEO Keyword Research
    eBay
    Facebook Marketplace
    Lead Generation
    Data Analysis
    Dropshipping
    Amazon
    SEO Writing
    Product Research
    Data Scraping
    Microsoft Excel
    Microsoft Word
    Google Docs
    Data Entry
  • $8 hourly
    Hi! I work as People Success Manager, we are catering offshore workforce all over the globe. My expertise is to boost up business sales profitability and revenues. I manage 300 agents and I guaranteed that they are all well-calibrated, match your requirements, have correct profiling, are well mannered, and have a high level of professionalism. My tasks involves reviewing the customer requirement, understanding their needs and work processes, and building trust, among other tools and techniques. Success requires a balance, where skills to understand the agents and customer's desired touch level. SKILLS: - Interpersonal skills. - Communication and motivation. - Organisation and delegation. - Forward planning and strategic thinking. - Problem solving and decision-making. - Commercial awareness. - Mentoring. - Developing Management. Best regards, Adelyn
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    Document Control
    Personal Administration
    Clerical Skills
    CRM Software
    Email Support
    Document Review
    Communications
    Customer Relationship Management
    Customer Support
    Google Workspace
    System Analysis
    Customer Service
    Microsoft Office
    File Management
  • $5 hourly
    With over five years of experience working with customers in different settings, I believe that I have excellent communication skills. Mostly handled calls, e-mails, admin work and back office tasks. Also having experience with day to day interactions with customers through the nature of my business before. I'm a very hardworking and motivated person who works in an organized environment, following strict procedures and ensuring that nothing gets missed on the required setting. I enjoy new challenges and I'm always keen on details. Open to diversity and always willing to help anyone.
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    Customer Service
    Telemarketing
    Customer Support
    Data Analysis
    Data Entry
    Microsoft Excel
    Zendesk
  • $11 hourly
    I'm a multi-talented freelancer with 10 years of experience in Customer Service, where I have gained extensive knowledge in various areas such as order processing, payroll, and invoicing. Additionally, I have served as a virtual assistant for multiple e-commerce industries and have a broad skillset in administrative tasks, management, sales, and marketing. I have experience as a Shopify VA, which mainly focuses on handling daily order fulfillment, responding to customer emails & texts, managing & grow social media accounts using Canva, compile daily performance reports. I also have experience as a Lead Generation Specialist for two years and Administrative Assistance. I am tech-savvy, can learn any application quickly, and am organized and detail-oriented. I can learn fast and work with minimal supervision. I value quality and integrity in everything that I do. I can do multi-tasking, and I am very patient. Want to
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    Google Sheets
    Dropshipping
    WordPress
    eBay Marketing
    Google
    File Management
    Online Chat Support
    Email Support
    Canva
    Administrative Support
    Zendesk
  • $7 hourly
    Virtual Assistant | ebay | Poshmark Lister | Vendoo | List Perfectly Seeking a high-quality listing service? Look no further! ✓ Top Rated Plus VA Product Lister on Upwork ✓ Over 9,000 hours worked on Upwork with a growing count ✓ 100% Job Success Rate Overview: I am your professional Virtual Assistant specializing in cross-listing services for your closet. Whether you're a fashion reseller or simply looking to declutter your wardrobe, I can help you effectively list your items on various online platforms to reach a wider audience and increase your chances of making sales using Vendoo and List Perfectly tools. ( eBay, Poshamrk, depop, kidizen, etsy, etc. ) As your virtual assistant, I will take care of the entire cross-listing process for you. Here's what I can assist you with: ▶ Price Research: I will conduct thorough research to determine the optimal pricing for your items. By considering factors such as market trends, competitor prices, brand value, and item condition, I will help you set competitive and realistic prices that attract buyers while maximizing your profit potential. ▶ Detailed Listing: I will create comprehensive listings for your items, including all the essential details such as size, condition, brand, and features. This information will provide potential buyers with a clear understanding of what they can expect from your products, increasing their confidence in making a purchase. ▶ Attention-Grabbing Tags: I will add relevant tags and keywords to your listings that will enhance their visibility and attract more attention from potential buyers. These tags will be carefully selected to optimize search engine discoverability and ensure your items appear in relevant search results. ▶ Engaging Descriptions: Your item descriptions will be crafted to be highly descriptive and compelling. I will showcase the unique qualities, benefits, and special features of your products in a way that captivates potential buyers. By painting a vivid picture of your items, I will generate interest and encourage potential buyers to make a purchase. ▶ Delist and Relist: I can help you tackle your backlog of unsold items on Poshmark by working on your stale listings and update them with compelling description, appealing visuals, attract potential buyers and generate more sales. ▶ Additionally, I can assist in finding stock photos that best represent your items and enhance their visual appeal. Areas of Expertise: ➡ Amazon, eBay Listing / Lister ➡ Vendoo ➡ List Perfectly ➡ Poshmark ➡ Depop ➡ Sellbrite ➡ Mercari ➡ Kidizen ➡ Depop ➡ Inkfrog ➡ Vintage Item Collection ➡ Basic Canva (Pro Account) ➡ Data Entry ➡ Inventory Management ➡ Chat Support ➡ Process Order / Order Fulfillment By providing these services, I aim to help you effectively market your items, increase their visibility, and ultimately drive sales. #virtualassistant #vendoo #listperfectly #ebay #poshmark #poshmarkcloset #depop #kidizen #vestiaire #sellbrite #woocommerce #vintage #accessories #fashionclothing #productupload #keywords #tags #SEO #staleitems #importing #crosslisting #import #dropshipping #lister #crossposting
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    Vendoo
    eBay Listing
    Transaction Data Entry
    Product Research
    Clerical Procedures
    Administrative Support
    SEO Keyword Research
    Data Entry
    Online Research
    Accuracy Verification
    Product Listings
  • $6 hourly
    With 10 years of customer service experience, I specialize in managing emails, particularly using Zendesk. I have handled various accounts, including those for telecom, satellite TV, e-commerce, and directory assistance. I am dedicated, hardworking, and motivated to work as a freelancer. Knowledge about: ✓ Zendesk ✓ Zendesk Chat ✓ Shopify ✓ FactBranch ✓ Shipmonk ✓ Flexport ✓ Calendly ✓ ChargeDesk ✓ Lokalise ✓ Zoom Cloud meetings ✓ Slack ✓ Google Drive ( Google docs, Google sheets) ✓ Microsoft Office ✓ Gmail ✓ Outlook
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    Customer Service
    Ticketing System
    Customer Support
    Email Etiquette
    Email Support
    English
    Order Tracking
    Zendesk
  • $8 hourly
    I'm an all around E-Commerce Manager with vast knowledge in Operations. I have 5 years of experience working in the industry with 100% Job Success. I help store owners handle their day to day operations so they can focus their energy and creativity to making kickass ads hence, gaining more orders. For Order processing, product research and operations, I've used: ✔️ DSers ✔️ Oberlo ✔️ Shopify ✔️ Dropified ✔️Aliexpress ✔️ Printful For Customer Service, I've used: ✔️ GoDaddy ✔️ Helpscout ✔️ Zendesk
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    Virtual Assistance
    Shopify Apps
    Research & Development
    Data Entry
    Administrative Support
    Airtable
    Amazon
    Order Processing
    Shopify
    Multiple Email Account Management
  • $8 hourly
    The following is a list of services clients usually hire me for in and out of Upwork for the past decade: Services: ✅ Customer Support ✅ Social Media Administration ✅ Data Entry Management ✅ Email Support ✅ Chat Support ✅ Community Moderation ✅ Application Product Support ✅ Incident Management ✅ Web Research ✅ Admin and Office Works ✅ Windows Server Administration ✅ Development Architecture ✅ Information Security and Management System (ISMS) ✅ Property Management ✅ Technical Audit ✅ Product Research ✅ Product Listing ✅ Photo Editing Tools: ✅ Google Suite ✅ Google Docs/Sheets ✅ Social Media (Facebook / Instagram) ✅ Microsoft Office ✅ Adobe Photoshop ✅ Canva ✅ Zendesk ✅ ClickUp ✅ Slack ✅ Discord ✅ Zoom ✅ Google Meet ✅ Skype ✅ Zik Analytics ✅ Terapeak Product Research Tool ✅ Microsoft SharePoint ✅ MySQL ✅ IBM Rational ClearCase ✅ BMC Remedy My goal is to be an outstanding contributor to my clients' success and to establish a great long-term work relationship with them. Hire me and let's get the job done!
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    Administrative Support
    Data Management
    Google Workspace
    Customer Service
    Customer Support
    Online Research
    Data Entry
    Online Chat Support
    Email Support
    Zendesk
  • $5 hourly
    Highly efficient and well established in fast-paced and challenging environments with a strong background in virtual assistance, data entry, and customer service. Seeking a challenging position to further enhance knowledge and skills in the field and contribute effectively to a dynamic company. Experienced working as a LiveChat Customer Service Representative (CSR) at Airbnb and became Subject Matter Expert (SME). I'm currently working with ING Hub Philippines as a Retail Operation Support.
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    Retail
    Lead Generation
    Data Collection
    Data Scraping
    Data Mining
    Personal Administration
    Email Support
    Online Chat Support
    Customer Service
    Customer Support
    Microsoft Office
  • $15 hourly
    Why should you hire me? Some of the traits that you need to make your business successful 🫠 Trustworthy 🫠 Tech Savvy 🫠 Highly Dependable 🫠 Resourceful 🫠 Quick Learner How I can help you with your business 😉 🔥 SOCIAL MEDIA SERVICES ☑ Social Media Management ☑ Social Media Graphics ☑Content Calendar ☑Content Creation 🔥CREDIT REPAIR ☑ Client Onboarding ☑ CRM Management ☑ Provide a credit audit to the customer ☑ Assisting in the preparation of the appropriate letters to the credit bureaus ☑ Reviewing full credit reports from all the three major credit bureaus 🔥 E-COMMERCE MANAGEMENT ☑ Shopify Management ☑ SEO Tracking ☑ Google Analytics Reports ☑ Other admin task 🔥OTHER SERVICES ☑ Podcast ☑ Calendar Management ☑ Website Management ☑ Email Management and Marketing ☑ Data Entry ☑ Basic Bookkeeping ☑ Research TOOLS I'm proficient 💪 🔥GRAPHIC CREATION TOOL ☑ Canva ☑ Capcut 🔥WEBSITE MANAGEMENT TOOL ☑ Kajabi 🔥CRM MANAGEMENT TOOL ☑Credit Repair Cloud ☑Dispute Fox ☑Dispute Panda ☑Prodigy Surge ☑GoHighLevel 🔥PROJECT MANAGEMENT TOOL ☑ Asana ☑ Trello ☑ Click Up ☑ Hubspot ☑ Clockify 🔥SCHEDULING TOOL ☑ Calendly ☑ Google Calendar ☑ Meta Business ☑ Buffer ☑ Later ☑ Canva ☑ Acuity Scheduling 🔥EMAIL MARKETING ☑ Mailchimp ☑ Hubspot ☑ GMail 🔥COMMUNICATION TOOL ☑ Zoom ☑ Skype ☑ Teams ☑ WhatsApp ☑ Calltools ☑ Slack ☑ Vonage 🔥OTHER TOOLS ☑ SalesForce ☑ NetSuite ☑ Microsoft Office ☑Quickbooks ☑Dropbox ☑ Drive Let's collaborate and unlock the full potential of your business. 😉 HIRE ME NOW!
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    Salesforce
    Graphic Design
    Shopify
    Canva
    Communications
    Social Media Management
    Digital Marketing
    Credit Repair
    Oracle NetSuite
    Data Entry
    Intuit QuickBooks
    Customer Service
    Bookkeeping
  • $12 hourly
    I am a proficient, self- motivated Virtual Assistant and customer service support with excellent skill and successful experience of 7 years. I have a great knowledge of virtual features as I have done a research on it along with my education. I have been working with a famous Multi- International Company as a Customer service associate for 6 years and currently I have the knowledge and understanding how this industry works. Furthermore, I am expert on- Scheduling appointments Creating Presentation Providing Customer Service Handling the rude customers easily Travel management Basic Photo Editing Organization Skill Updating Database Problem Solving Orientation Planning Computer Proficiency
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    Canva
    English to Tagalog Translation
    Administrative Support
    Social Media Account Setup
    Customer Service
    Photo Editing
    Google Docs
    Social Media Management
    English
  • $8 hourly
    Skills and Experience Technical Skills: ***Microsoft Office Suite Microsoft Excel Microsoft Word Basic PowerPoint ***Google Workspace Google Sheets Google Docs Google Calendar Google Drive Google Photo Basic Google Form ***Project Management Tools Basic Trello Basic Asana ***Design and Editing Canva Youcut Photoshop Express Basic knowledge on photo and video editing ***Email Management Gmail Yahoo mail Professional Experience: ***Administrative Experience General administration Office support ***Human Resources HR Assistant duties Payroll processing ***Accounting Accounts Receivable Billing management. ***Data Management Data entry Transcription Annotation of data ( image ) ***Social Media Platform Knowledge Facebook Instagram Tiktok Youtube Personal Attributes: Strong work ethic and commitment to quality Fast learner, capable of quickly acquiring new skills Ability to multitask effectively in a dynamic environment Flexible and adaptable to changing priorities
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    Procurement
    Google Sheets
    Google Docs
    Google Calendar
    Administrative Support
    Microsoft Word
    File Management
    Online Chat Support
    Data Entry
    Invoicing
    Payroll Accounting
    Microsoft Excel
  • $12 hourly
    Hey! I'm Mica. I help eCommerce businesses to increase brand awareness and strengthen brand image through influencer and affiliate marketing so they can generate more sales. I developed a step-by-step Influencer affiliate marketing blueprint that I can share with you to start your campaign. Here are some of the things that I can do for your brand: 👉 Source Influencers on Instagram, YouTube, and TikTok 👉 Influencer list building 👉 Reach out to Influencers via email communication or DM strategy 👉 Negotiate terms to Influencers 👉Create different types of Influencer marketing campaign 👉 Review your results I am looking forward to helping you!
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    Sourcing
    Data Entry
    Affiliate Marketing
    YouTube Plugin
    Facebook Plugin
    Database
    Outreach Strategy
    List Building
    TikTok
    Instagram
    Influencer Marketing
  • $5 hourly
    I am a goal-oriented, versatile, and energetic individual. I'm confident in my ability to make anything I put my mind to succeed. I work quickly and efficiently because I love what I do. I learn swiftly and I have strong analytical skills. Core competencies and Skill summary *Problem Solving, Time Management, Technical Skills, Organization Skills, Analytical Thinker *Proficiency in Microsoft Word and Microsoft Excel (word processing and spreadsheets) *Keen on details, goal and profit-oriented, expresses confidence and able to multitask *High moral standards, ie strong work ethic, confidentiality, honesty *Familiar with email and calendar software (Gmail, MS Outlook, and Calendar)
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    Instagram
    Form Completion
    Data Entry
    Virtual Assistance
    Google Workspace
  • $30 hourly
    Hello, my name is Rohjean but you can call me Rohj. It's a pleasure to e-meet you! For the past 9 years, I have been a Customer Service and Operations Manager for several top agencies and a Team Leader for international airlines across the US, Australia, and the UK. My main role evolves in providing excellent customer service, managing the day-to-day operations, administrative duties, arranging events and travel, organizing and filing the company files, and creating project SOPs to improve the workflow. I manage various communication channels, including email, chat, text, calls, video calls, and social media. My role involves assisting both the front and back office. I assist customers by addressing inquiries, resolving issues, tailoring services to meet their preferences, processing payments, and fulfilling requests. I also have in-depth knowledge of handling different customers, especially with de-escalating irate ones. I am used to using CRMs, multi-tasking, and ensuring all messages are acknowledged promptly. As for the back office, I interact with the vendors and suppliers, organizing documents, creating projects, and managing the team. I am a graduate of a Bachelor of Science in Travel Management at the University of Santo Tomas, one of the Top 5 universities in the Philippines. I am a Travel Agent and Event organizer by profession and create itineraries and programs, book flights, transportation, accommodations, activities, tours, and all the components needed in a tour and event package. I received an award for my research paper entitled "A Sensory Tour Package Experience for Sightless Individuals in the Philippines." My focus is researching reliable sources, verifying information, and research reports. I am also experienced in video editing such as cutting, adding music and visual effects, green screen, subtitles, and whatnot. I am computer-savvy, and also do blogging and vlogging as a hobby - Yes, I am Rohj of all trades! Systems I use/am familiar with: ✅Microsoft software (Outlook, Teams, SharePoint, etc.) ✅Microsoft Powerpoint, Excel, Word, Outlook, Google Sheet ✅Google applications (Google Voice, Gmail, Calendar, etc.) ✅Superhuman mail ✅Slack ✅Front ✅CRM: KEAP (Infusion) ✅Monday.com ✅DialPad ✅Nextiva ✅snov.io ✅OpenTable ✅Resy ✅Airtable ✅WordPress ✅LastPass ✅Loom ✅WordPress ✅Social Media Platforms ✅Notion ✅Asana To summarize, my specialties include: ✅In and out of Customer Service ✅Managing the day-to-day Operations ✅Travel and Tourism ✅Admin Support ✅General Virtual Assistance ✅Research reports ✅Social Media Management ✅Video Editing I have learned the value of delivering on time but not sacrificing quality. I also value a good working relationship. I always love to learn because I believe there is always room for improvement. I would really love to work with clients with the same concept. Another thing you should know about me is I always go beyond the mile for my clients. I am keen on details and tech-savvy. I am good at following instructions but also thinking outside the box. Plus, I'm fun to work with!
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    Executive Support
    Team Management
    Email Support
    Online Chat Support
    Travel
    Administrative Support
    Critical Thinking Skills
    Customer Support
    Hospitality & Tourism
    Travel Planning
    Customer Satisfaction
    Customer Service
  • $10 hourly
    OBJECTIVE I have over 14 years of work experience that has molded me into the person I am now - Virtual Assistant - 3 years - Quality Specialist - 7 years - Customer Service | Data Entry - 4 years - HR Recruitment - 1 year If you need someone who can work hard with little to no supervision, provide quality results, and meet your target deadlines, I'm the guy for you!
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    English
    Online Chat Support
    Email Support
    Customer Service
    Quality Assurance
    Management Skills
    Data Analysis
    Virtual Assistance
    Quality Control
    Data Entry
    Microsoft Excel
  • $7 hourly
    Too many administrative tasks upon waking up in the morning? Missed an important meeting? "You don't have to do it all by yourself." 💯 What can I do to help you? I'm willing to take on most of your responsibilities; let's talk !! Reliable and remarkable professional work is what you'll get. • As your VA/ Real Estate / Admin Asst., I'll handle the following responsibilities - E- Mail Management/ Communication - Data Entry/Typing - Data Scraping - Data Mining -Skip Tracing -Lead generation -Cold Calling - Web Researcher - Marketing - Respond to emails and phone calls - Schedule meetings - Book travel and accommodations - Manage a contact list - Prepare customer spreadsheets and keep online records - Organize managers’ calendars - Writes memo, letter, correspondence, e-mails, etc. - Perform market research - Create presentations, as assigned - Address employees administrative queries - Provide customer service as first point of contact - Process Payrolls - Update Personnel's Information Data -other assigned tasks • As your HR Assistant, I'll assist you with your payroll and recruitment process which include: - processing of payrolls (compensation and benefit) - search for local job listing site - scout for candidates online thru social media like linked in, facebook jobs, insta ram/twitter - job postings - conduct one on one interviews - formula google forms for questionnaires - facilitate seminars and lectures -other assigned tasks Web Apps/Tools/Softwares: - Google Suite, MS Office - Payroll - Canva - Mailchimp - Google drive - Google docs - Social media management (Facebook, Twitter, Instagram - Web Research, Data Entry, Transcription - Customer Service, Team management, Coordination - Administrative: Forms, Reports, Scheduling, Bookings, Etc. My goal is to provide quality and value, not just selling my services. No matter what tasks I'm into, I always go above and beyond with all my client's terms and requirements. Honesty, efficiency, and communication are top-notch! I am a prompt and punctual professional who always excels her clients' expectations, and is always eager to learn. I work well with others, detail oriented, a team player, have great organizational and interpersonal skills. I am highly skilled with exceptional reliability and honesty in every tasks and deliver a job well done on time. I am always committed to quality performance with an ability to learn new procedures quickly. In a nutshell: Here's why you should choose ME: ❖ I'm HUMAN: I am a compassionate, hard working, and reliable person that is also very down to earth. I am committed to being part of a work place (virtual or non virtual) that embodies a healthy, positive, and kind working style. ❖ I'm ON THE BALL: I don't let any tasks drop or any deadlines go past. My follow up skills are keen and helpful even when multitasking or under-pressure. ❖ I have INTEGRITY: Everyone's virtual now and there's so much uncertainty, but you can still count on me. I will always do my best and work with you until I have surpassed your expectations. ❖ My WORK ETHIC is STRONG: Completing tasks and checking boxes is my bread and butter. ❖ I'm PROFESSIONAL: I know when to keep things confidential, I have high standards for myself with both internal and external communication, and I take pride in doing it right. Qualifications: - Bachelor's Degree - BS in Commerce Major in Management - 15+ years' experience of working on an Admin. Assistant position - 3+ years' experience of working on a Real Estate Marketing/ HR Assistant position - Significant experience with current technologies - English proficiency in both writing and speaking - Adept in Microsoft Office & Google Suite - Strong organizational and time management skills - Can adjust to time difference Don't hesitate to contact me if you feel that we are a good match. I look forward to working with you soon. All the best, Lariz
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Appointment Scheduling
    Data Mining
    Google Sheets
    Lead Generation Content Creation
    Data Scraping
    Real Estate
    Administrative Support
    Lead Generation
    Human Resource Management
    Data Entry
    Microsoft Office
    Accuracy Verification
  • $8 hourly
    Need help with 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 and delegating 𝒂𝒅𝒎𝒊𝒏 𝒕𝒂𝒔𝒌𝒔? 🦄 5 Years of Exemplary Customer Service ☀️ Spanning Healthcare, Wellness, and Finance 🎖️ Exceptional Administrative Support ⚡ Here are the things you can offload to me 👇 💎 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 Efficient and proficient virtual assistance services tailored to your needs. ◆ 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ◆ 𝘔𝘦𝘦𝘵𝘪𝘯𝘨 𝘚𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 ◆ 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘛𝘢𝘴𝘬𝘴 ◆ 𝘚𝘰𝘤𝘪𝘢𝘭 𝘔𝘦𝘥𝘪𝘢 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 Tailored customer service solutions to enhance client satisfaction. ◆ 𝘙𝘦𝘴𝘱𝘰𝘯𝘥 𝘐𝘯𝘲𝘶𝘪𝘳𝘪𝘦𝘴 ◆ 𝘏𝘢𝘯𝘥𝘭𝘦 𝘊𝘰𝘮𝘱𝘭𝘢𝘪𝘯𝘵𝘴 ◆ 𝘗𝘳𝘰𝘷𝘪𝘥𝘦 𝘚𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 💎 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 & 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 Cutting-edge solutions with proactive approaches. ◆ 𝘗𝘳𝘦𝘱𝘢𝘳𝘦 𝘙𝘦𝘱𝘰𝘳𝘵𝘴 ◆ 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘍𝘰𝘳𝘮𝘢𝘵𝘵𝘪𝘯𝘨 ◆ 𝘗𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘊𝘳𝘦𝘢𝘵𝘪𝘰𝘯 𝑻𝑶𝑶𝑳𝑺 𝑻𝑯𝑨𝑻 𝑰 𝑼𝑺𝑬 👇 📩 Communication ◆ Slack ◆ Discord ◆ Microsoft Teams ◆ Zoom ◆ Skype 📝 Project Management & Organization ◆ ChatGPT ◆ Basecamp ◆ Trello ◆ Asana ◆ Gemini Ready to Collaborate? 🚀 1️⃣ Connect via 𝑼𝒑𝒘𝒐𝒓𝒌 𝑴𝒆𝒔𝒔𝒂𝒈𝒆 🤳 2️⃣ Schedule our 𝑫𝒊𝒔𝒄𝒐𝒗𝒆𝒓𝒚 𝑪𝒂𝒍𝒍 📲 Let's craft some magic! 😉 Catch you later! Ardeniela 🌺
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Slack
    Data Extraction
    Virtual Assistance
    Electronic Health Record
    Customer Support
    ChatGPT
    Medical Terminology
    Finance
    Healthcare
    Administrative Support
    Communication Etiquette
    Email Management
    Customer Service
    Data Entry
  • $6 hourly
    I'm a bachelor of Science major in Industrial psychology graduate. My latest job is with ANZ Bank as an Wealth Operations Associate .I do research and data entry for Wealth. We also send emails to financial adviser. I've worked also at different bpo. I have been with the bpo industry for 11 yrs now. My first bpo job is with etelacare as technical support representative and my accounts are DELL and INTUIT beside from technical support I also handle customer service then I've worked at YBM as an english on line teacher then transferred to Sykes Asia as technical support Representative for AUSTAR which I fixed clients satellite dish issue and not only that I also handled their billings, dispatch,higher technical support and customer service. I've worked with different airline company like Jet star, Virgin Australia and Lufthansa. I'am sabre and Galileo trained. I do flight bookings and answers complains. I also worked as a collection officer with Westpac bank bank and with Pag ibig fund. I handle mortgage, personal loans and transactions. I also worked with Acquire Asia which I handle flexigroup account. I do outbound and inbound calling for retention. I also worked as Virtual Assistant. The best quality that I have is being a born again christian cause "In everything that I do I make sure that I will honor God even at work".
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Notion
    Canva
    Apollo.io
    Data Entry
    Sabre
    Social Media Website
    Multiple Email Account Management
    Intuit QuickBooks
    Customer Retention
    Email Support
    Zendesk
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