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Hire the best Email Communication Freelancers in Paranaque City, PH

Check out Email Communication Freelancers in Paranaque City, PH with the skills you need for your next job.
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Clients rate Email Communication professionals
Rating is 4.5 out of 5.
4.5/5
based on 17,069 client reviews
  2. Email Communication Freelancers
  3. Philippines
  4. (Current) Paranaque City
  • $7 hourly

    • 5.0/5
    • (8 jobs)
    I have been working as a Customer Service Representative for more than 8 years and I have handled telecommunication and e-commerce accounts. My extensive background in customer support allowed me to develop the necessary skills needed in providing impeccable and world-class customer service. I am highly skilled in using tools such as Shopify, Zendesk, Gorgias, Amazon Seller Central, and Google Express. I can handle chat, email, and phone support. Work Experience: -Technical Support (Internet, Phone, and TV) -Lead Generation -Amazon Chargebacks and Claims -Email Handling -Refunds -eBay Cases and Returns -Shopify Chargebacks -Data Entry
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Shopify
    Technical Support
    eBay PPC
    Customer Service
    Gorgias
    Email Support
    Etsy
    Amazon
    Lead Generation
    Zendesk
    Data Entry
  • $7 hourly

    • 4.8/5
    • (9 jobs)
    Hello there! Thank you for taking the time to review my profile. I have a 5-year track record of experience, having worked as customer support, content creator, logistic, e-commerce, and virtual assistant for multinational companies. I also have experience as a social media marketer. I helped with generating marketing ideas, content creation, purchasing, build brand and boosting sales. I am a skilled, ambitious, self-driven customer support and virtual assistant with outstanding skills. My goal is to provide all clients extra time to focus more on the things that are most important to them while I take care of the tasks they don't have time for. I constantly work hard to give my clients professionalism, integrity, and exceptional service. I genuinely enjoy what I do and am passionate about providing assistance. I can assist with a variety of customer service tasks and serve as a virtual administrative assistant. I work with clients from all over the world and have a solid command of the English language. I am adaptable, versatile, aspirational, detail-and goal-oriented, and hardworking. I've accumulated enough knowledge to suit your requirements. I am confident that we will produce excellent results together. I specialize in providing professional virtual assistance for a variety of any given tasks, including: Customer Service Email, Call & Chat Support Virtual Administration Assistant Operational Email Management Logistic & Shipping Management Document creation + organization E-Commerce (Shopify, Shopee, Lazada, Facebook, Twitter, Instagram Page, Etsy, Ebay & Amazon) Content Writing/Creator Generating Social Media Marketing Ideas Basic to intermediate photo and video editing skills Programs efficient in: Canva Capcut RingCentral G-Suite Microsoft Team/Office Slack Helpscout Gorgias Zendesk Help Staff Signal Shopboxo Zoom TimeTree Cognito Form Sonetel Call Hippo Google Voice Airtable Trello Calendly
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Order Processing
    Customer Service
    Administrative Support
    Order Fulfillment
    Logistics Management
    Online Sales Management
    Social Media Strategy
    eCommerce
    Customer Support
    Social Media Marketing
    Social Media Management
    Sales & Marketing
  • $10 hourly

    • 4.7/5
    • (61 jobs)
    I have solid years of experience as an email, chat, Facebook moderator and virtual assistant in the e-commerce industry. Experienced in handling Shopify, Wordpress, Oberlo, Alliexpress, Zendesk, Freshdesk, Tidios, CRM, Conversocial, and Agora. I am fluent in English and Writing English as well as Speaking. I am honest, trustworthy, respectful, and work at a fast pace. I have a personal laptop and windows 10 desktop and a 50 Mbps plan with a PLDT internet service provider. I also have a backup internet with Smart Broadband company. I also worked in the BPO industry and 6 years as a community health nurse. I also do part-time jobs such as part-time clinical instructor and health event nurse. I take care of my client's business and you can trust that I will do the best I can in order to have growth in my client's business. I can also confidently say that with my previous work experiences, I can join your team and do the job effectively. I am hardworking, patient, motivated, flexible, and willing to render overtime all the time and with proper training, I can efficiently perform the tasks needed. Strengths: Strong communicator, written and verbal - Fluent in English. Computer literate, proficient in Microsoft Office and others. Excellent team leadership skills - Capable problem solver - Work well under pressure. Honest, trustworthy, responsible, respectful, and working at a fast pace.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Dropshipping
    Purchase Orders
    Shopify
    Office Administration
    Amazon
    WordPress e-Commerce
    Manage Etsy Site
    Customer Service
    Gorgias
    WooCommerce
    Online Chat Support
    Zendesk
    Zoho CRM
  • $12 hourly

    • 5.0/5
    • (4 jobs)
    I have more than 10 years of experience in Business Process Outsourcing which provided me with an extensive understanding of customer service, training, and quality assurance. My most recent work was as a customer experience team manager where I was responsible for making sure that my team of agents will be able to provide a great customer experience while in compliance with the set guidelines and procedures. Before that, I have been involved with performance improvement projects wherein we observe, analyze, and identify agents' behaviors that would help achieve customer satisfaction. I oversaw training wherein I make sure that everything is prepared for the upcoming classes. I created training materials and a roadmap to keep us on track with the training. These helped me develop my skills in working and communicating with different kinds of people. With these experiences, I can say that I am passionate about performance, quality, and training.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Experience
    Training Presentation
    Training Materials
    Customer Satisfaction
    Customer Service
    Quality Assurance
    Communication Skills
    Customer Support
    Quality Control
    Employee Training
    Employee Onboarding
    Training Plan
    Administrative Support
    Online Chat Support
    Team Management
  • $25 hourly

    • 5.0/5
    • (2 jobs)
    Do you need help in expanding your reach on social media platforms through influencer marketing? Have you struggled to generate User Generated Content through your influencers in the past? Are you also struggling to create engaging content for your social media and paid advertising? If so, you've come to the right place. I'm Mylyn a ⭐️Influencer Marketing Specialist who is a goal-oriented professional with a Bachelors Degree in Marketing. I'm a digital marketing specialist with experience in creating effective affiliate marketing, UGC and paid campaigns for businesses. I can help you overcome your challenges by utilizing various marketing techniques to promote your e-commerce store on a large scale. Whether you're looking to increase your social media following, grow your business revenue, or boost brand awareness, I can help you achieve your goals. With my expertise in influencer marketing, I can help you identify and partner with the most suitable influencers to generate engaging content that aligns with your brand. I can also assist you in creating high-quality content for your social media and paid advertising campaigns that are tailored to your target audience. Let's work together to create the most effective affiliate marketing campaigns for your business and grow your online presence. Contact me today to learn more about how I can help you achieve your digital marketing goals!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Sales & Marketing
    Instagram Marketing
    Influencer Shoutout
    Digital Marketing Strategy
    TikTok
    Affiliate Marketing
    Organic Traffic Growth
    YouTube Marketing
    Influencer Report
    TikTok Marketing
    Influencer Research
    Influencer Marketing
    Administrative Support
    Virtual Assistance
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    Having more than 4 years of Data Entry intense experience, I have completed 300+ projects. I went on to experience more through projects outside the platform and can do more projects here at Upwork. I completed all tasks efficiently and with very good ratings and built a foundation with repeat clients whether meeting huge or medium-sized projects. I must say that I am an expert in sorting thorough research and extracting ideas into data and I am committed to providing consumers and client satisfaction. Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Scan documents and print files, when needed Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies Ensure proper use of office equipment and address any malfunctions
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    Fraud Analysis
    Email Support
    Customer Support
    iOS Development
    Administrative Support
    Mobile UI Design
    Customer Satisfaction
    Graphic Design
    Technical Support
    Google
    Communications
    Data Entry
  • $10 hourly

    • 5.0/5
    • (25 jobs)
    A highly organized and customer service-oriented individual with experience in the hotel industry for (4) four years as a Senior Event Executive and (3) three years as an Executive Assistant. I was also an English tutor to individual and group classes at the elementary level with subjects in Reading, Writing, Grammar, Vocabulary, Listening, and Literary Works. I am proficient with Microsoft Office Tools (Word, Excel, Outlook, and Powerpoint), G Suite applications (Gmail, Drive, Calendar, and Sheets), and have a basic knowledge of WordPress.
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    Google Workspace
    Event Management
    Website Content
    Administrative Support
    Google Docs
    English Tutoring
  • $7 hourly

    • 5.0/5
    • (1 job)
    With 6 years and 5 months of experienced of being an email/chat support Advisor, I mastered the ability of resolving customer's issue regarding their billings, downloading their purchases and some technical issues with their devices without upholding the company’s rules and guidelines. I am well aware on how to handle different communication styles that really helps a lot. It also taught me how to improvise if my set of plan did not work. It is very important for a customer care agent to think fast and to make sure to adjust to our customer's ability to cope up. I can say that I also polished my ability to multitask without sacrificing the quality of my work since I have worked as a Document Analyst for almost 6 years. Lastly, I also experienced working as a Sales Associate/Clerk for multiple clothing lines. It taught me the value of knowing your customers by actively listening and asking the right question in order to deliver what they want and will cover their needs. I am very open in adjustments - be it scheduled or line of work. I am great with multitasking and I learn fast with minimal supervision. For questions, please feel free to shoot me a message and will get back to you right away.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Entry
    Data Analysis
    Order Fulfillment
    Customer Service
    Customer Support
    Product Knowledge
    Order Processing
    Online Chat Support
    Email Support
    Zendesk
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    GOOGLE SUITE | XERO | ZOHO | WAVE | MICROSOFT OFFICE APPLICATIONS | FOCUS ERP | EMAIL CORRESPONDENCE | DATA ENTRY | BOOKKEEPING | ACCOUNTING | AUDITING | ACCOUNT ANALYSIS | EDITOR AND PROOFREADER | I have a long standing quick and detail-oriented experience in data entry in either Google Suite or Microsoft Office for the large business firms that I've worked with in the past. I guarantee fast and accurate work on your accounting books, financial statements, project proposals, or any written piece of literature! Email correspondence with multi-national clients is also one of my expertise.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Account Reconciliation
    Accounting
    Email Copywriting
    Google Workspace
    Editing & Proofreading
    Balance Sheet
    Accounting Software
    Bookkeeping
    Data Entry
    Zoho Books
    Microsoft Office
    Accounting Basics
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Hello there! I am Erika, your reliable data analyst. Being an intellectual property data analyst for more than 7 years now has strengthened my keen eye for details and the ability for accurate and consistent data entry. I can accommodate your requests in a few hours of work without compromising its quality. P.S. I also do proofreading.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Writing
    Data Analysis
    Intellectual Property Law
    Trademark
    Translation
    Administrative Support
    Copywriting
    Email Copywriting
    Academic Proofreading
    Data Entry
    English
    Proofreading
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Are you a business owner who... - Struggling to keep up with all your business deadlines and feeling you can't finish them all... - Feeling overwhelmed with so many things on my mind and have no time for personal needs.. - Having a lot of ideas to grow more your business, yet you don't know how to do it... Real talk, friend You can't do it all alone. Focus on what you do best and find the right person who can help you finish all those tasks. That's why I'm here! Hi, I'm Milagros I help entrepreneurs and business owners with their everyday tasks such as admin tasks, social media management, calendar management, email management, website management, internet research, and any other ad-hoc duties by a virtual assistant. I used to be an engineer by profession, but when motherhood called me, I gave it up. However, I didn't regret it. Why? Because it has opened me to opportunities online wherein I could still work while attending and taking good care of my kids. For almost a year of being a virtual assistant, I have helped several business owners build landing pages and update websites, create social media posts, write sales and Ecom emails, do Google research, and automate WordPress to Mailchimp. However, I have many things to learn, from tools to skills-wise. So, I have invested myself in learning Virtual Assistance through paid and unpaid courses. And just recently attended a paid course in email copywriting and eCommerce email marketing wherein I've learned conversion-focused emails to add to the service I can provide to my clients. I will be delighted to be working more with business-minded people. Through working with them, I can enhance my skills as a VA. Also, it excites me when I have helped other people succeed in their business and have reached their targets and goals through my service. My ultimate goal is to be the person who could help you achieve your business success through my service while living happily with my loved ones and giving them a comfortable life. Check out my previous experience here on Upwork and if we are a good fit, just message me here and let's talk about your needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    WordPress
    Virtual Assistance
    Landing Page
    Trello
    Wix
    Social Media Management
    Mailchimp
    Email Marketing
    Copywriting
  • $12 hourly

    • 5.0/5
    • (2 jobs)
    Hi there! I'm Gen. I’m currently working as a full-time virtual assistant for an Estate Planning Attorney in Florida. Freelancing and working from home is very new to me but with the help of an Online Virtual Assistance Academy, I am equipped to offer you my skills in: • Email Handling and Marketing • Social Media Management and Marketing • Basic Graphic Design (Canva) • Mailchimp I am a highly motivated and versatile individual who never fails to show enthusiasm and initiative to drive excellence in the workplace. I am also very keen on details, hardworking and independent who can work at a minimum supervision. Good time management and organizational skills are also one of my main attributes. I am looking for a company that values performance, dedication and hard work of its employees. I am looking forward to be a part of your growing team. Send me a message to know what I can offer your business, and let’s see where we can go from there! Thank you and have a great day ahead!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Mailchimp
    Social Media Management
    eCommerce
    Canva
  • $10 hourly

    • 4.9/5
    • (21 jobs)
    Hi! My name is Ramona, I am a proficient Virtual Assistant, and rest assure that I can provide you with quality service in Data entry, Online research, Social media engagement and a lot more. I do not limit myself, and I am eager to learn and willing to be trained. I recently worked as a steward and as a card dealer in a casino. I am experienced and develop managing clients on the go and provide them with excellent quality customer service. I am highly dedicated, hard-working, a fast learner, loyal and reliable. I strive to be great in all aspects of my work, and rest assure that I can provide you with quality service. Below are my Hard skils: ✅Customer Care ✅Data Entry ✅Data Management ✅Online Research ✅30 WPM with 99% accuracy ✅I have an ultra fast internet speed with 90mpbs, a backup laptop, and internet so productivity is always on the go despite issues. Applications and Tools, websites I use: Google sheets Google Docs Microsoft Excel Microsoft Word Gmail, Outlook Amazon, Shopify, eBay, Alibaba, Facebook, Instagram, Pinterest. Linkedin If you are interested, drop an invitation and I will contact you as soon as possible.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Chat & Messaging Software
    Amazon FBA
    Lead Generation
    Administrative Support
    Spreadsheet Software
    Online Research
    Social Media Website
    Google Sheets
    Form Completion
    Data Entry
    Google Docs
    Microsoft Excel
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    Hey there! I’m a VA focused on helping busy entrepreneurs streamline their tasks to improve their productivity. Most of my clients are individuals that have an online presence and I support them with back-end and front-end work. My administration skills are built by my 5-year experience in a corporate company. It has helped me enhance my fluency in English, be detail-oriented with work, and have overall flexibility with ad hoc tasks. I am familiar with a range of tools used for collaboration (Asana, Notion, Drive), design (Canva), SMM (Hootsuite, ActiveCampaign), video editing (Windows Video Editor, Movie Maker), and most social media apps. I love learning more tools, and if I don't know them today, I'll learn them quickly so you can hire me tomorrow. I pride myself on being professional and aim to deliver a task well done. You can always expect a reply from me within 24 hours. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Notion
    General Office Skills
    ActiveCampaign
    Communications
    Data Entry
    Social Media Plugin
    Google Workspace
  • $13 hourly

    • 4.9/5
    • (27 jobs)
    Greetings! I am a professional with 20 years of experience as a legal assistant/secretary to the Managing Partner. Supporting lawyers with various tasks, including drafting and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, scheduling/coordinating depositions, and organizing and maintaining virtual files. And with over two years of experience as an Office/Administrative Manager in a law firm, handling day-to-day operations and ensuring to keep up with the business and client needs. I have a great passion for working as a Virtual Assistant, and I always remain alert to learn all the newest and updated materials. I give my best to improve my skills and my work. Also, I have a full personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection (600mbps), a land phone, printer, and so on to ensure my 24 hours available to the customers, which are very important for a Virtual Assistant. Tools: MS Office Google Workspace Microsoft Outlook Dropbox Adobe Acrobat Slack MyCase Clio Management MerusCase Practice Panther Zoom Monday.com Ring Central Nextiva Dialpad GoTo Connect LetterStream HelloSign DocuSign LastPass 1Pass ProLaw Otter
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Virtual Case Management VCM
    File Maintenance
    PDF Conversion
    Scheduling
    Meeting Notes
    Draft Documentation
    Themis Solutions Clio
    File Documentation
    Administrative Support
    Intellectual Property Protection
    Draft Correspondence
    Legal Assistance
  • $20 hourly

    • 4.8/5
    • (10 jobs)
    I am a seasoned Talent Acquisition Professional with over 10 years of full-cycle recruitment experience and proven history of successfully placing rockstar candidates for entry-level to high management and executive roles across different industries. Sourcing | Inbound and Outbound Recruitment | Creating Job Posts | Screening | Scheduling | Interviewing | Creating Tests | Building Pipelines | Managing Candidates | Creating Resumes | Building LinkedIn Profile and Online Presence | Candidate Submissions | Business Development | Client Relations, | Contract Drafting | Process Development | On-Boarding | and a lot more. In my ten years of working in different industries, I can say that I've learned and experienced so many things, which I believe made me a lot stronger and wiser. I enjoy meeting new people I can easily adapt to change. I try to minimize the learning curve/ adjustment period since I understand how precious time and productivity are for businesses/ business owners. I want to be as efficient and as helpful as possible. I enjoy challenges, and I'm proud to say that I don't go down that easily. Once I put my mind into doing something, I make sure to do it to the best of my ability, and I ensure full commitment and accountability in everything I do.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Scheduling
    Project Management
    LinkedIn Recruiting
    Task Coordination
    Communication Skills
    Recruiting
    Management Skills
    Virtual Assistance
    Administrative Support
    Business Operations
    Team Management
    Leadership Skills
    Staff Recruitment & Management
    Lead Generation
  • $7 hourly

    • 5.0/5
    • (1 job)
    Hello! I am offering the service of General Virtual Assistant with a background in accounting. I've been an Accounting Associate for a decade now. I would say I can positively help you with your bookkeeping records such as journalizing your transactions and preparing your book of accounts for reference, reconciliation of your expenses and income through QuickBooks, Xero, MYOB, or any software you prepared to use to store your accounting books or records. Having an organized book of accounts will help you to understand how much your business doing, whether will it be generating enough income, or you are just generating break-even income. Hire me! I will help you with your accounting reports. Hoping to meet you soon. I have a set of skills that are available to help you. ✅#Skilled collaborator ✅#Rapid and adaptive ✅# Solution-Oriented Professional ✅#High Achiever ✅#Email and Chart support ✅#Effective cross-functional communicator ✅#Stress manage ✅#QuickBooks ✅#Bookkeeping ✅#Data Entry ✅#Online Research ✅#40 WPM with 99% accuracy ✅#Canva ✅#Snov.io ✅#Linkend Sales Navigator ✅# Salesforce ✅#Hubspot ✅#Monday.com ✅# Asana ✅#MYOB If my profile is fit for the job, I am just one invitation away. Best Regards, Estella O.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Accounting
    Xero
    Accounts Receivable
    Bank Reconciliation
    Personal Administration
    Accounts Payable
    Inventory Management
    Account Reconciliation
    Accounting Basics
    Microsoft Office
    Lead Generation
    Data Entry
    Microsoft Excel
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    👩🏻‍🎓Bachelor’s Degree - Psychology 👩🏻‍💻2 years experience as HR/Administrative Assistant 👩🏻‍💻2 years experience as Virtual Assistant I can provide assistance in; Data Entry and File Management Email Management Schedule Management Social Media Management General Administrative Tasks Recruitment Proficient in; Gsuite Microsoft Application Photoshop Canva
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Word Processing
    Virtual Assistance
    Internet Research
    PDF Conversion
    Social Media Management
    Google Forms
    Google Sheets
    Microsoft Excel
    Photo Editing
    Video Editing
    General Transcription
    Google Docs
    Data Entry
    Microsoft Word
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    A licensed professional teacher with five years of experience in the field, I have developed a diverse skill set that extends beyond the classroom. In addition to my teaching expertise, I have a proven track record in data entry using Google Sheets and Docs, as well as designing Canva and PowerPoint templates, and transcription services. As an effective communicator, team player, and someone who thrives under pressure, I am confident that I can contribute to the success of your organization.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Content Writing
    Zoom Video Conferencing
    Google Sheets
    Email
    Tutoring
    Mathematics
    Chemistry
    Biology
    Canva
    Presentation Slide
    Google Slides
    Audio Transcription
    Data Entry
    Google Docs
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    As a customer service professional with the strong ability to multi-task, prioritize and manage time effectively—offering the ability to handle customer complaints professionally, and also experienced the ability to adopt different personalities with a friendly positive attitude. I can work under pressure and do it professionally. Willing to learn and to be trained. Also, I have knowledge in basic computer.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Support
    Answering Product Questions
    Data Entry
    Online Chat Support
    Email Support
    Order Tracking
  • $15 hourly

    • 4.9/5
    • (2 jobs)
    I've been working as a Customer Service Rep for US based Companies for over 4 years now. I have acquired excellent skills that are important for this job and make me flexible to provide world-class services to customers/clients to help your business grow. I worked as a Case Manager (tier 3) at Airbnb in one of the call centers here in Manila from April 2022 until this year's same month. I was able to use my experience to apply for a property management position when I was still with Airbnb. I worked with Yoohaus company that manages properties in Canada, Vietnam, Indonesia and Korea through Airbnb, VRBO and Booking.com. I was a Virtual Assistant for the Korean branch manager who has at least 20 listings in his Airbnb account. I provided experience management services for guests. From responding to guest inquiries, making new reservations or modifications to existing reservations, processing background checks and payments, and coordinating with destination services and operations teams to facilitate check-ins, check-outs, pre arrival, in-house and post-departure guest communications, experience curation, quality control and issue resolution. I had to let go of this job I loved so much because my manager has decided to part ways with the company and so, I had to be laid off too. Additionally, I worked as a technical expert at Quickbooks specializing in bank feeds, invoices and reports. I can work both desktop and online version, and pretty much know how to work every single feature of the software. MY SKILL SETS: Customer Service: -ability to communicate clearly -problem solving skills -attentiveness -creativity and resourcefulness -emotional intelligence -excellent in communicating thru phone, chat or email -answering product inquiries Tools: - Google apps (docs,sheets,meet,slides) - MS word/excel/pivot - Zendesk - BigCommerce - Aliexpress, Shopify, Ebay, Amazon - Bookkeeping - Slack - Trello - Airbnb/VRBO/Booking.com - Quickbooks Administrative Work: -Typing, editing, proofreading -Typing speed of at least 65wph As a highly competent individual, I hope to bring first-rate customer service to your clients and support your business goals. I'm looking forward to be working with you and help your business grow.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    WordPress e-Commerce
    Email Support
    Customer Service
    Product Knowledge
    Customer Support
    Technical Support
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    I am a VA who specializes in property management, bookkeeping, and customer service. I've been a part of the freelance industry for almost two years now, and my previous project was as a virtual property manager for a US-based rental property management company. I possess a strong work ethics, dedication, and diligence towards each project and I always ensure that I put my best effort into everything I do. I am a quick learner who easily adapts to new technologies and methods, which makes me a reliable and flexible freelancer. Furthermore, building and maintaining strong relationships with clients is essential to me, and I always ensure to communicate professionally and effectively to understand and fulfill their needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    QuickBooks Online
    Property Management
    PDF Conversion
    Management Accounting
    Critical Thinking Skills
    Accounting
    Consumer Review
    Microsoft Word
    Online Research
    Company Research
    Accounting Software
    Accounting Basics
    Payroll Accounting
  • $7 hourly

    • 5.0/5
    • (9 jobs)
    Note: For CLIENTS who will hire me to do investigation work, please include the purpose of why do you want to conduct an investigation towards a certain person. This is so important for me to know. For payment, I wont do hour rate, fixed price only. This will benefit you since I will do my task more, outside of internet world. I'm also a virtual assistant and virtual travel agent who specializes in excellent customer service and proficiency in written and verbal communication. My initiative, organized approach, detail oriented and ability to prioritize tasks allow my clients to reach their objectives. All of my projects were 5 stars in rating so it means all of my tasks were done with my client's satisfaction. You can check it below. My Expertise: 1. English Fluent 2. Photoshop 3. MS Word, Excell, Powerpoint 4. Pages, Number, Keynote (MaCos) 5. AirBNB/VRBO Management 6. Travel Research and Planning 7. Email Management 8. Appointment scheduling/ Calendar Management 9. Data Entry, Data Management 10. Private Investigation( Background Checking, Pre- Employment Screening but not limited to ) I am flexible and very dedicated and give my best to every task that will be given to me. If your project is not listed just send me a message to see if it is something I can do. Hope to hear from you soon.
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    Administrative Support
    Content Writing
    Calendar
    Resume Screening
    Travel
    Hospitality & Tourism
    Travel Planning
    Customer Service
    Scheduling
    Data Entry
    Word Processing
    Critical Thinking Skills
    Microsoft Excel
    Google Docs
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    I have been with the BPO industry for more than five years and supported American and Australian account taking inbound, outbound, email, call quality assurance and managing the schedule and staffing requirements. I am highly organized, creative, detail-oriented, able to work independently, able to multi-task, self-manage, and prioritize task. With my experienced in this account, I've got the opportunity to hone my skills in: Customer Service ● With more than 3 years on this position I have established the passion of helping customers and building the trust from them to the company. ●Excellent and professional communication skills thru calls, chat or email. ●Doing extra mile to provide great satisfaction for our customers. Quality Assurance ●I have been in this position for more than 2 years. ●Call listening to make sure that every employee is providing a resolution in line with us and scope of procedure. ●Outcome analyst - checking if the customer is happy with service that was provided by the consultant. ●Process lead - checking every process and the call at the same time to see if it needs to be revised or if there's need to improve. - Proposed a process wherein a consultant will upsell a service as part of the resolution which is a win-win situation for both the company and the customer. ●Data mining - collecting data via call listening base on the most significant demand we are getting. ●Root cause collector - collecting the top reasons why the customer is calling us back via call listening. Subject Matter Expert** ●I have been with this position for almost 2 years. ●Production floor support specialist - supporting around 400 consultants on the production floor (Frequent ask questions and taking escalations) ●Substitute team leader dedicated for new hire to support them up until they are endorsed to production floor. ●Report analyst - collecting and sending an email to all the consultants, team leaders and managers about their primary metrics with percentage and ranks to provide them visibility about their performance. ●Data analyst - gathering all the secondary metrics (Pending order, cancelled order, order web form utilization and pending credits), analyze and figure out who are the outliers as this is customer impacting. And also figuring out why an order was left in pending, why it was cancelled, why order web form was not utilize and why the credit was not applied, this is to figured out the root cause what stopping consultant doing it from end to end. Collections** ●I have been a collection specialist for a quite sometime collecting debts for my company dealing with both consumer and business account holders. Complaints Manager in Billing** ●Exceptional customer handling skills for a customer who is already angry with what they have received on their bill ●New and existing consumer sales ●Upselling the service not just to sell but to provide a service base on what suit their needs ●Negotiating to the customers who already chose to switch provider I am a very positive person, I always show passion and care for what I do. I'm looking forward to jobs which I can showcase my skills.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Excel Formula
    Customer Satisfaction
    Customer Experience
    Transaction Data Entry
    Resource Allocation
    Data Analytics
    QA Management
    Customer Service
    Contingent Workforce Management
    Multitasking
    Communication Skills
    Microsoft Excel
    Data Entry
  • $10 hourly

    • 5.0/5
    • (1 job)
    Hey there! I’m Sophia and I’m a Freelance Social Media Manager and TikTok Content Creator. How long have I been in the industry? ❓ I’ve been in the industry for over a year now and have served multiple clients from the Philippines and other countries. What platforms do I manage? ✨ Facebook ✨ Instagram ✨ TikTok What can I do for your business? ✅ Build a personalized Social Media Strategy for your business that is specifically made to target the right audience ✅ Research not just marketing trends but also trends that more likely will bring your brand awareness ✅ Create content from start to finish which includes graphic design, video editing, caption writing/copywriting, and hashtag research ✅ Community management and nurturing your existing audience ✅ Make sure all your content are scheduled and published ✅ Track and monitor progress on a daily, weekly, and monthly basis ✅ Present a monthly analytics report to see where we’re at and how well we are performing What are the tools that I use to make these all possible? 💚 Notion - this acts as my second brain and it will be yours too 💚 Canva - for graphic designing 💚 CapCut - for video editing 💚 Gmail and Slack - for communication purposes 💚 Photoshop and Illustrator - for complex photo manipulation and basic illustrations 💚 Pinterest, AnswerThePublic, Quora, and Reddit - for content inspiration and ideas What other skills do you posses? 1️⃣ Organizational Skills 2️⃣ Time Management 3️⃣ Communication Skills (I speak Native Tagalog and Coversational English) 4️⃣ Ability to work under pressure
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Content Strategy
    Social Media Content Creation
    Community Engagement
    Canva
    Social Media Strategy
    Social Media Optimization
    Social Media Marketing
    Instagram
    Graphic Design
    Adobe Illustrator
    Social Media Engagement
    Social Media Content
    Google Sheets
    Social Media Management
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hi, My name is Kimberly Doncillo. I have been with the industry for 7 years now. I've handled different types of campaigns such as Customer Service, Sales, Technical, Email Support and Billing. I'm also a SME for 2 years now, part of my job is not just only coached the agents, but also making sure that my agents are aligned with the process updates and Metric Goals. I can easily adapt with the new environment. with the length of experience, skills and knowledge that I have, i know that I can be an asset to any other company or program. I'm really driven by results. I like it when I have a concrete goal to meet and enough time to figure out a strong strategy for accomplishing it. At my last job, our yearly goals were very aggressive, but I worked with my manager and the rest of my team to figure out a month-by-month strategy for meeting the year-end numbers. It was a real thrill to accomplish that. i focused on achievements and results.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Email Etiquette
    Subject-Matter Expertise
    Appointment Scheduling
    Scheduling
    Sales & Marketing
    Customer Service
    Fluent
    English
    Communications
  • $10 hourly

    • 4.9/5
    • (26 jobs)
    I work with a tenet borrowed from Churchill, "do what is required as your best might not be enough." It never fails to deliver top-notch work performance. I rate my English proficiency as 9.9 out of 10. I am a punchy personalized first-line writer for Email outreach. Your potential leads are already aware that you are offering products or services. With a brilliant subject line, you can pique their interest, but it's up to the Email opening line to persuade them to read up to your Call To Action. I can help you write your Email campaign successfully. I am worthy of trust, committed, and a fast learner. I have these skill sets: ✨Personalised First Line Writing for cold calls and Email outreach; ✨File conversion to Adobe, Adobe Forms Creation & Editing ✨Google Suite ✨Microsoft ✨Amazon ✨Product Sourcing ✨Product Description/Copywriting ✨Product Entries ✨Research ✨Communication ✨Correspondence ✨Customer Service ✨CANVA ✨Later ✨Helium 10 ✨Phone Communication ✨Proofreading ✨Editing ✨Appointment Setting ✨Survey Add this, to my years of experience in varied projects in different fields. Let me know your requirements. Best regards :)
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Adobe Acrobat
    File Conversion
    Administrative Support
    Customer Service
    Communications
    LinkedIn
    Email Marketing
    Lead Generation
    Proposal Writing
    Light Project Management
    Virtual Assistance
    Executive Support
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