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Hire the best Email Communication Freelancers in Paranaque City, PH

Check out Email Communication Freelancers in Paranaque City, PH with the skills you need for your next job.
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4.5/5
based on 17,069 client reviews
  2. Email Communication Freelancers
  3. Philippines
  4. (Current) Paranaque City
  • $8 hourly

    • 5.0/5
    • (9 jobs)
    I have been working as a Customer Service Representative for more than 8 years and I have handled telecommunication and e-commerce accounts. My extensive background in customer support allowed me to develop the necessary skills needed in providing impeccable and world-class customer service. I am highly skilled in using tools such as Shopify, Zendesk, Gorgias, Amazon Seller Central, and Google Express. I can handle chat, email, and phone support. Work Experience: -Technical Support (Internet, Phone, and TV) -Lead Generation -Amazon Chargebacks and Claims -Email Handling -Refunds -eBay Cases and Returns -Shopify Chargebacks -Data Entry
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Shopify
    Technical Support
    eBay PPC
    Customer Service
    Gorgias
    Email Support
    Etsy
    Amazon
    Lead Generation
    Zendesk
    Data Entry
  • $10 hourly

    • 4.9/5
    • (3 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙋𝙍𝙊 𝙩𝙝𝙖𝙩 𝙘𝙖𝙣 𝙝𝙞𝙩 𝙩𝙝𝙚 𝙜𝙧𝙤𝙪𝙣𝙙 𝙧𝙪𝙣𝙣𝙞𝙣𝙜? 🦄 The Virtual Assistant Unicorn 🏆 5+ Years Customer Service PRO 🥇 Top 10% on Upwork Talent Here's how I excel in customer service 👇👇👇 📩 𝗘𝗠𝗔𝗜𝗟 & 𝗖𝗛𝗔𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ✦ Boosting satisfaction with timely, thoughtful email and chat responses, making sure customers feel valued in their interactions with your brand. 🔃 𝗖𝗛𝗔𝗥𝗚𝗘𝗕𝗔𝗖𝗞 𝗖𝗟𝗔𝗜𝗠𝗦 ✦ Expertly resolving disputes for the benefit of both your business and customers. 📲 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗘𝗡𝗚𝗔𝗚𝗘𝗠𝗘𝗡𝗧 & 𝗠𝗢𝗗𝗘𝗥𝗔𝗧𝗜𝗢𝗡 ✦ Elevating your brand's reputation by actively moderating customer comments and messages on social media, building trust and relatability. ⭐ 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 (𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 & 𝗥𝗲𝘃𝗶𝗲𝘄𝘀) ✦ Fostering customer loyalty by actively seeking feedback, valuing opinions, and gaining a competitive edge through positive reviews. 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗧𝗼𝗼𝗹𝘀 𝗜'𝗺 𝗣𝗥𝗢 𝗜𝗻: ✦ Shopify, Amazon Seller Center, Walmart Seller Center, DSers, Ecom Circles, OAGenius, and more. ✦ Zendesk, Gorgias, FreshDesk, HelpScout, Intercom, LiveAgent, ManyChat, Teamwork Desk, Teamwork LiveChat, CallRail, and more. ✦ Slack, Discord, Whatsapp, Skype, Google Chat, Telegram, Zoom, and more. 𝗧𝗼𝗹𝗱 𝘆𝗼𝘂 𝗜'𝗺 𝘁𝗵𝗲 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗣𝗥𝗢 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱! *wink* 🟢 If you're sold and think we're a good fit 💬 Drop a personalized message and let me know 📞 When would the best time be for a Discovery Call Talk Soon, Cha
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    English
    Ecommerce Support
    Virtual Assistance
    Administrative Support
    Communication Etiquette
    Customer Satisfaction
    Customer Support
    Online Chat Support
    Amazon
    Gorgias
    Zendesk
    Shopify
    Email Support
    Customer Service
  • $10 hourly

    • 4.8/5
    • (65 jobs)
    I have solid years of experience as an email, chat, Facebook moderator and virtual assistant in the e-commerce industry. Experienced in handling Shopify, Wordpress, Oberlo, Alliexpress, Zendesk, Freshdesk, Tidios, CRM, Conversocial, and Agora. I am fluent in English and Writing English as well as Speaking. I am honest, trustworthy, respectful, and work at a fast pace. I have a personal laptop and windows 10 desktop and a 50 Mbps plan with a PLDT internet service provider. I also have a backup internet with Smart Broadband company. I also worked in the BPO industry and 6 years as a community health nurse. I also do part-time jobs such as part-time clinical instructor and health event nurse. I take care of my client's business and you can trust that I will do the best I can in order to have growth in my client's business. I can also confidently say that with my previous work experiences, I can join your team and do the job effectively. I am hardworking, patient, motivated, flexible, and willing to render overtime all the time and with proper training, I can efficiently perform the tasks needed. Strengths: Strong communicator, written and verbal - Fluent in English. Computer literate, proficient in Microsoft Office and others. Excellent team leadership skills - Capable problem solver - Work well under pressure. Honest, trustworthy, responsible, respectful, and working at a fast pace.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Dropshipping
    Purchase Orders
    Shopify
    Office Administration
    Amazon
    WordPress e-Commerce
    Manage Etsy Site
    Customer Service
    Gorgias
    WooCommerce
    Online Chat Support
    Zendesk
    Zoho CRM
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    GOOGLE SUITE | XERO | ZOHO | WAVE | MICROSOFT OFFICE APPLICATIONS | FOCUS ERP | EMAIL CORRESPONDENCE | DATA ENTRY | BOOKKEEPING | ACCOUNTING | AUDITING | ACCOUNT ANALYSIS | EDITOR AND PROOFREADER | I have a long standing quick and detail-oriented experience in data entry in either XERO, QB, Zoho, Google Suite or Microsoft Office for the large business firms that I've worked with in the past. I guarantee timely and accurate work on your accounting books, financial statements, project proposals, or any written piece of literature! Email correspondence with multi-national clients is also one of my expertise.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Intuit QuickBooks
    QuickBooks Online
    Xero
    Account Reconciliation
    Accounting
    Email Copywriting
    Editing & Proofreading
    Balance Sheet
    Accounting Software
    Bookkeeping
    Data Entry
    Zoho Books
    Microsoft Office
    Accounting Basics
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Are you a business owner who... - Struggling to keep up with all your business deadlines and feeling you can't finish them all... - Feeling overwhelmed with so many things on my mind and have no time for personal needs.. - Having a lot of ideas to grow more your business, yet you don't know how to do it... Real talk, friend You can't do it all alone. Focus on what you do best and find the right person who can help you finish all those tasks. That's why I'm here! Hi, I'm Milagros I help entrepreneurs and business owners with their everyday tasks such as admin tasks, social media management, calendar management, email management, website management, internet research, and any other ad-hoc duties by a virtual assistant. I used to be an engineer by profession, but when motherhood called me, I gave it up. However, I didn't regret it. Why? Because it has opened me to opportunities online wherein I could still work while attending and taking good care of my kids. For almost a year of being a virtual assistant, I have helped several business owners build landing pages and update websites, create social media posts, write sales and Ecom emails, do Google research, and automate WordPress to Mailchimp. However, I have many things to learn, from tools to skills-wise. So, I have invested myself in learning Virtual Assistance through paid and unpaid courses. And just recently attended a paid course in email copywriting and eCommerce email marketing wherein I've learned conversion-focused emails to add to the service I can provide to my clients. I will be delighted to be working more with business-minded people. Through working with them, I can enhance my skills as a VA. Also, it excites me when I have helped other people succeed in their business and have reached their targets and goals through my service. My ultimate goal is to be the person who could help you achieve your business success through my service while living happily with my loved ones and giving them a comfortable life. Check out my previous experience here on Upwork and if we are a good fit, just message me here and let's talk about your needs.
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    WordPress
    Virtual Assistance
    Landing Page
    Trello
    Wix
    Social Media Management
    Mailchimp
    Email Marketing
    Copywriting
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    Hey there! I’m a VA focused on helping busy entrepreneurs streamline their tasks to improve their productivity. Most of my clients are individuals that have an online presence and I support them with back-end and front-end work. My administration skills are built by my 5-year experience in a corporate company. It has helped me enhance my fluency in English, be detail-oriented with work, and have overall flexibility with ad hoc tasks. I am familiar with a range of tools used for collaboration (Asana, Notion, Drive), design (Canva), SMM (Hootsuite, ActiveCampaign), video editing (Windows Video Editor, Movie Maker), and most social media apps. I love learning more tools, and if I don't know them today, I'll learn them quickly so you can hire me tomorrow. I pride myself on being professional and aim to deliver a task well done. You can always expect a reply from me within 24 hours. I look forward to working with you!
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    Notion
    General Office Skills
    ActiveCampaign
    Communications
    Data Entry
    Social Media Plugin
    Google Workspace
  • $15 hourly

    • 4.7/5
    • (50 jobs)
    Greetings! I am a professional with 20 years of experience as a legal assistant/secretary to the Managing Partner and over 3 years of experience as a Virtual Legal Assistant in different states in the U.S.. Supporting lawyers with various tasks, including drafting and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, scheduling/coordinating depositions, and organizing and maintaining virtual files. I have over two years of experience as an office/administrative manager in a law firm, handling day-to-day operations and ensuring that I keep up with the business and client needs. Work Experience: Family Law Personal Injury Workers Compensation Intellectual Property Immigration Corporate Law Tools: MS Office Google Workspace Microsoft Outlook Dropbox Adobe Acrobat Slack MyCase Clio Management MerusCase Practice Panther Zoom Monday.com ClickUp Ring Central Dialpad LetterStream HelloSign DocuSign LastPass 1Pass ProLaw Otter I am passionate about working as a Virtual Assistant and always remain alert to learn the newest and updated materials. I give my best to improve my skills and my work. Also, I have a full personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection (600mbps), a land phone, printer, and so on to ensure my 24 hours available to the customers, which are very important for a Virtual Assistant.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Virtual Case Management VCM
    File Maintenance
    PDF Conversion
    Scheduling
    Meeting Notes
    Draft Documentation
    Themis Solutions Clio
    File Documentation
    Administrative Support
    Intellectual Property Protection
    Draft Correspondence
    Legal Assistance
  • $20 hourly

    • 4.8/5
    • (12 jobs)
    I am a seasoned Talent Acquisition Professional with over 10 years of full-cycle recruitment experience and proven history of successfully placing rockstar candidates for entry-level to high management and executive roles across different industries. Sourcing | Inbound and Outbound Recruitment | Creating Job Posts | Screening | Scheduling | Interviewing | Creating Tests | Building Pipelines | Managing Candidates | Creating Resumes | Building LinkedIn Profile and Online Presence | Candidate Submissions | Business Development | Client Relations, | Contract Drafting | Process Development | On-Boarding | and a lot more. In my ten years of working in different industries, I can say that I've learned and experienced so many things, which I believe made me a lot stronger and wiser. I enjoy meeting new people I can easily adapt to change. I try to minimize the learning curve/ adjustment period since I understand how precious time and productivity are for businesses/ business owners. I want to be as efficient and as helpful as possible. I enjoy challenges, and I'm proud to say that I don't go down that easily. Once I put my mind into doing something, I make sure to do it to the best of my ability, and I ensure full commitment and accountability in everything I do.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Scheduling
    Project Management
    LinkedIn Recruiting
    Task Coordination
    Communication Skills
    Recruiting
    Management Skills
    Virtual Assistance
    Administrative Support
    Business Operations
    Team Management
    Leadership Skills
    Staff Recruitment & Management
    Lead Generation
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    👩🏻‍🎓Bachelor’s Degree - Psychology 👩🏻‍💻2+ years experience as HR/Administrative Assistant 👩🏻‍💻2+ years experience as Virtual Assistant I can provide assistance in; Data Entry and File Management Email Management Schedule Management Social Media Management General Administrative Tasks Recruitment Proficient in; Gsuite Microsoft Application
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Virtual Assistance
    Photo Editing
    PDF Conversion
    Video Editing
    Google Sheets
    Google Forms
    Social Media Management
    General Transcription
    Data Entry
    Word Processing
    Microsoft Excel
    Microsoft Word
    Google Docs
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    As a customer service professional with the strong ability to multi-task, prioritize and manage time effectively—offering the ability to handle customer complaints professionally, and also experienced the ability to adopt different personalities with a friendly positive attitude. I can work under pressure and do it professionally. Willing to learn and to be trained. Also, I have knowledge in basic computer.
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    Customer Support
    Data Entry
    Online Chat Support
    Email Support
    Order Tracking
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    I am a VA who specializes in property management, bookkeeping, and customer service. I've been a part of the freelance industry for almost two years now, and my previous project was as a virtual property manager for a US-based rental property management company. I possess a strong work ethics, dedication, and diligence towards each project and I always ensure that I put my best effort into everything I do. I am a quick learner who easily adapts to new technologies and methods, which makes me a reliable and flexible freelancer. Furthermore, building and maintaining strong relationships with clients is essential to me, and I always ensure to communicate professionally and effectively to understand and fulfill their needs.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    QuickBooks Online
    Property Management
    PDF Conversion
    Management Accounting
    Critical Thinking Skills
    Consumer Review
    Microsoft Word
    Online Research
    Company Research
    Accounting Software
    Accounting Basics
    Payroll Accounting
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Hi, my name is Lindy. I've been in the BPO industry for 5 years now. I first started working as an Appointment Setter or Telemarketer with E-Teleconnect for two years where our goal is to set up an appointment with our customers. After two years of handling outbound sales campaigns, I've decided to transition from being an outbound sales agent to a customer service representative with Afni and Teletech for 3 years. I've been also a part of the Trainer Build Program for the Trainer Position and part of the Email LOB back in Teletech. As a virtual assistant, I bring 2 years of experience in providing administrative support to busy professionals, entrepreneurs, and small business owners. I am confident that I have the skills, experience, and attitude required to excel in this role. My expertise includes managing calendars, scheduling appointments, handling email correspondence, and conducting research. I am proficient in Microsoft Office Suite, Google Suite, and communication tools such as Zoom, Slack, and Skype. I am a highly organized, detail-oriented, and proactive professional who can work independently or as part of a team. I have excellent communication skills, and I am comfortable working with clients from different industries and backgrounds. As a virtual assistant, I understand the importance of confidentiality and professionalism. I am committed to providing high-quality services that meet or exceed your expectations. Thank you for considering my application. I look forward to the opportunity to discuss how I can support your business and help you achieve your goals as a virtual assistant.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    CRM Software
    Appointment Setting
    Data Collection
    Customer Support
    Telemarketing
    Cold Calling
    Social Media Management
    Email Support
  • $7 hourly

    • 5.0/5
    • (9 jobs)
    Note: For CLIENTS who will hire me to do investigation work, please include the purpose of why do you want to conduct an investigation towards a certain person. This is so important for me to know. For payment, I wont do hour rate, fixed price only. This will benefit you since I will do my task more, outside of internet world. I'm also a virtual assistant and virtual travel agent who specializes in excellent customer service and proficiency in written and verbal communication. My initiative, organized approach, detail oriented and ability to prioritize tasks allow my clients to reach their objectives. All of my projects were 5 stars in rating so it means all of my tasks were done with my client's satisfaction. You can check it below. My Expertise: 1. English Fluent 2. Photoshop 3. MS Word, Excell, Powerpoint 4. Pages, Number, Keynote (MaCos) 5. AirBNB/VRBO Management 6. Travel Research and Planning 7. Email Management 8. Appointment scheduling/ Calendar Management 9. Data Entry, Data Management 10. Private Investigation( Background Checking, Pre- Employment Screening but not limited to ) I am flexible and very dedicated and give my best to every task that will be given to me. If your project is not listed just send me a message to see if it is something I can do. Hope to hear from you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Administrative Support
    Content Writing
    Calendar
    Resume Screening
    Travel
    Hospitality & Tourism
    Travel Planning
    Customer Service
    Scheduling
    Critical Thinking Skills
    Data Entry
    Word Processing
    Microsoft Excel
    Google Docs
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I have been with the BPO industry for more than five years and supported American and Australian account taking inbound, outbound, email, call quality assurance and managing the schedule and staffing requirements. I am highly organized, creative, detail-oriented, able to work independently, able to multi-task, self-manage, and prioritize task. With my experienced in this account, I've got the opportunity to hone my skills in: Customer Service ● With more than 3 years on this position I have established the passion of helping customers and building the trust from them to the company. ●Excellent and professional communication skills thru calls, chat or email. ●Doing extra mile to provide great satisfaction for our customers. Quality Assurance ●I have been in this position for more than 3 years. ●Call listening to make sure that every employee is providing a resolution in line with us and scope of procedure. ● Call listening that is mainly focused on the Sales Quality for us to make sure that consultants are providing service not just to sell but to provide. ●Collaborating with the team lead/ supervisors in regards of employee(s) performance. ● Proposed a process wherein a consultant will upsell a service as part of the resolution which is a win-win situation for both the company and the customer. ● Providing real time coaching to all consultants who are not able to meet the expectation upon assisting the customer regardless if the call is with sales or not. Subject Matter Expert** ●I have been with this position for almost 2 years. ●Production floor support specialist - supporting around 400 consultants on the production floor (Frequent ask questions and taking escalations) ●Substitute team leader dedicated for new hire to support them up until they are endorsed to production floor. ●Report analyst - collecting and sending an email to all the consultants, team leaders and managers about their primary metrics with percentage and ranks to provide them visibility about their performance. ●Data analyst - gathering all the secondary metrics (Pending order, cancelled order, order web form utilization and pending credits), analyze and figure out who are the outliers as this is customer impacting. And also figuring out why an order was left in pending, why it was cancelled, why order web form was not utilize and why the credit was not applied, this is to figured out the root cause what stopping consultant doing it from end to end. Complaints Manager in Billing** ●Exceptional customer handling skills for a customer who is already angry with what they have received on their bill ●New and existing consumer sales ●Upselling the service not just to sell but to provide a service base on what suit their needs ●Negotiating to the customers who already chose to switch provider I am a very positive person, I always show passion and care for what I do. I'm looking forward to jobs which I can showcase my skills.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Excel Formula
    Customer Satisfaction
    Customer Experience
    Transaction Data Entry
    Resource Allocation
    Data Analytics
    QA Management
    Customer Service
    Contingent Workforce Management
    Multitasking
    Communication Skills
    Microsoft Excel
    Data Entry
  • $7 hourly

    • 5.0/5
    • (1 job)
    To obtain a full-time position, which will give advancement opportunities at the same time to utilize attention to detail skills, communication, and administrative experience that is ready to assist in a manner that will help better meet the needs of patients and healthcare providers.
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    Document Management System
    Management Skills
    Scheduling
    Signage
    Medical Records Software
  • $5 hourly

    • 5.0/5
    • (1 job)
    An independent and responsible individual who is always open to ideas and ready to learn new things. Possesses outstanding interpersonal skills. detail-oriented, team-oriented, hardworking, and creative Has excellent written and verbal communication skills. Remains dedicates and committed to tasks, and flexible whenever there is an unexpected situation.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Technical Support
    Active Listening
    Critical Thinking Skills
    Email
    Phone Communication
    Copywriting
    Virtual Assistance
    Customer Service
    Microsoft Office
    Problem Solving
    Partnership Agreement
  • $10 hourly

    • 5.0/5
    • (1 job)
    Proficient in Microsoft Office and Google Workspace and backed by a training certificate in virtual assistance, I can help you with email management, file management, calendar management, travel management, and project management.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Scraping
    General Transcription
    Google Docs
    Online Research
    Customer Service
    Travel Planning
    Calendar Management
    File Management
    Administrative Support
    Virtual Assistance
    Data Visualization
    Data Analysis
    Data Entry
    Microsoft Excel
  • $10 hourly

    • 4.9/5
    • (26 jobs)
    I work with a tenet borrowed from Churchill, "do what is required as your best might not be enough." It never fails to deliver top-notch work performance. I rate my English proficiency as 9.9 out of 10. I am a punchy personalized first-line writer for Email outreach. Your potential leads are already aware that you are offering products or services. With a brilliant subject line, you can pique their interest, but it's up to the Email opening line to persuade them to read up to your Call To Action. I can help you write your Email campaign successfully. I am worthy of trust, committed, and a fast learner. I have these skill sets: ✨Personalised First Line Writing for cold calls and Email outreach; ✨File conversion to Adobe, Adobe Forms Creation & Editing ✨ Withdrawal Processor/QA- online casino ✨Google Suite ✨Microsoft ✨Amazon ✨Product Sourcing ✨Product Description/Copywriting ✨Product Entries ✨Research ✨Communication ✨Correspondence ✨Customer Service ✨CANVA ✨Later ✨Helium 10 ✨Phone Communication ✨Proofreading ✨Editing ✨Appointment Setting ✨Survey Add this, to my years of experience in varied projects in different fields. Let me know your requirements. Best regards :)
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    Adobe Acrobat
    File Conversion
    Administrative Support
    Customer Service
    Communications
    LinkedIn
    Email Marketing
    Lead Generation
    Proposal Writing
    Executive Support
    Light Project Management
    Virtual Assistance
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    I've been working in the Philippine BPO industry for almost 8 years now. My growth in the industry has seen me exploring different aspects of it: - Sales and customer service calls for U.S based clients - outbound and inbound. - Sales verification for outbound sales. - Handling quality assurance - monitoring calls, analysis and tracking individual development and generating reports. - Training and Development work- coaching, monitoring individual development plans, OJT supervision, call escalation, development of new hire training materials Overall, my experience has been honed in providing extraordinary customer service. On the side I'm also passionate about writing and I am also wanting to explore adding my creative inputs and thoughts to the online community.
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    Administrative Support
    Customer Service
    Technical Support
    Online Chat Support
    Zendesk
  • $10 hourly

    • 4.7/5
    • (5 jobs)
    • I have more than 20 years of experience in the BPO industry • I've been with different campaigns- sales, billing, technical support, data entry, customer service, healthcare, and financial • During that time, I've worn many hats - agent, quality analyst, reports analyst, team maanger, operations manager, training and quality manager, and data science manager • Proficient in MS Office applications and their Google counterparts • Excellent grasp of the English language, both written and verbal • Strong people management skills
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Microsoft Excel
    General Transcription
    People Management
    Google Sheets
    Incident Management
    CRM Software
    Salesforce
    Typing
    Technical Support
    Customer Service
    Zendesk
    Online Chat Support
  • $9 hourly

    • 5.0/5
    • (3 jobs)
    I believe that health is a gift and as such, we must make every effort to take care of it. My philosophy when it comes to health is that it is always better to focus on prevention. It is a passion and a priority to take care of one's health. I am a firm believer and passionate supporter for the use of Social Media in spreading advocacy for self-awareness, self-care, and accountability for one's own health. I am a Virtual Assistant with experience in managing social media accounts particularly for Health and Wellness and Fitness. I work with a growing Functional Medicine practice in the Philippines with a focus on nutrition and lifestyle/behavior change. I've been working in the field of social media marketing for 4 years. Some of the niches I have experience in are Travel and Food. I have experience with Statusbrew, Commun.it for social media accounts. I can do basic video editing using Shotcut and photo editing using Adobe Photoshop I am also skilled in using Canva for creating social media posts, banner, and other graphics. For Affiliate Marketing, I have used tools such as Pepperjam, Rakuten, Awin, Affili, Commissionfactory, Involve Asia and Avantlink. I've used WordPress with to update and maintain my clients' website. I've been using Emma for email marketing. I've also worked with my client in creating presentations and workbooks for group education and health coaching sessions. I am comfortable using Google Docs and Google Sheets. I have used Asana, VMWare, Teamviewer for task coordination and am comfortable with using similar applications. I work well under pressure and I am able to meet tight deadlines. I am attentive to details and am a highly motivated individual. I look forward to challenges and am always willing to learn new things as I continue to practice and enhance my current skillset. I can manage my work with minimal supervision but am also willing to work under direct supervision. I've taken on solo projects and have also worked well with other team members. I believe that behind a successful endeavor is a trustworthy, dedicated, and passionate virtual assistant. Your success is my personal mission.
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    Management Skills
    Adobe Photoshop
    Social Media Website
    Administrative Support
    Data Entry
    General Office Skills
    Search Engine Optimization
    Canva
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    I possess 7 years of experience in client support through e-mail, chat and phone, information analysis and data entry. As a reliable, self-motivated, and efficient individual with experience providing remote administrative and personal support to busy clients and co-workers across the globe, I am confident that I would be a valuable asset to you. Highlights of my experiences include: • Performing extensive support functions—including e-mail correspondence, communicating with teams regarding business decisions, sending daily reports, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. • Communicating consistently via phone, email, and Teams, ensuring reliable ongoing contact throughout the day. • Demonstrating proficiency in a wide array of software programs, including social media channels. • Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills. • Always ready to be trained and learn from my employers to be more effective. • Amenable to feedback for personal and professional improvement. With my proven commitment to delivering the highest level of customer service, I am well prepared to extend my record of exceptional service to your business, hence, I have set up a workstation for any home-based job or project. I am looking forward to working with a potential employers where I could utilize all the skills I have gained from my years of experience.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Service
    Administrative Support
    Zoom Video Conferencing
    Slack
    Data Manipulation Language
    Google Sheets
    Communications
    Online Chat Support
    Real Estate
    Phone Support
    English
  • $6 hourly

    • 4.8/5
    • (2 jobs)
    I help E-Commerce and start-up businesses with remote Admin tasks. Include but not limited to Dropshipping, Product Research, Order Fulfillment, Inventory Management, and Data Entry. Additional strengths include Schedule and Email management, Research and Data Entry, and Creative Content. ✅ Administrative Support ✅Google Support ✅Data Entry ✅AI Machine Learning ✅Computer Literacy ✅Social Media Manager ✅eCommerce General Support ✅Dropshipping ✅Order Fulfillment ✅Product Research ✅Inventory Management ✅Appointment & Calendar Setting ✅Microsoft Excel ✅Email Marketing ✅Schedule Management ✅Lead Generation ✅Project Management ✅Graphic Design and Photo Editing ✅Basic Video Editing and Creation
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Google Docs
    Microsoft Excel
    Data Entry
    Administrative Support
    Order Fulfillment
    Dropshipping
    Machine Learning
    Email Marketing Strategy
  • $7 hourly

    • 4.9/5
    • (2 jobs)
    🌟All-around employee you’ll want to hire!🌟 💁🏻‍♀️ 5+ years of experience in Customer Service 💁🏻‍♀️ 5+ years of experience in Admin 🗃️ Accounts/Companies I’ve worked with: 🛍️ E-commerce 🚗 Ride-sharing services 🖨️ Printing ⚙️ Manufacturing 🚚 Logistics 📦 Import/Export 🧰 Tools I have used: 🔘Google Workspace 🔘Microsoft Office 🔘Zendesk 🔘Calabrio Teleopti 🔘Twilio 🔘Canva 🔘Slack 🔘Zoom 🔘Skype 🔘Wordpress 🔘Shopify 🔘Meta Business Suite 💪🏼 Skills I have acquired in my years of working: 🧠 Effective Decision Making 🗂️ Highly Organized 🗣️ Good Oral and Written communication skills 🔎 Quality Assurance 🤝 Client Retention 💻 Research Skills 👩🏻‍💻 Customer Service (Chat & Email Support) ⌨️ Typing speed of 50-60 wpm Please don’t hesitate to message me should you have any other questions or if you find me qualified for what you are looking for. Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Virtual Assistance
    Travel Planning
    Customer Service
    Status Reports
    Twilio API
    Product Knowledge
    Data Entry
    Customer Support
    Purchase Orders
    Online Chat Support
    Order Tracking
    Email Support
    Zendesk
  • $12 hourly

    • 4.9/5
    • (3 jobs)
    I am goal-oriented, hard-working, and reliable who has over 7 years of experience in giving high-quality customer service and administrative backend support. I am skilled at communicating with clients over the phone, email, and chat. I always make sure that I meet the deadline ahead of time and finish the job well. I'll make sure to take 80% of your task so you can focus on your top 20%. I am knowledgeable in Zendesk, Google Suite, Photo Editing, Calendar Management, Email management, SEO, Social Media Management, and Customer Service.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    SaaS
    WordPress
    Technical Support
    Customer Service
    Search Engine Optimization
    Online Chat Support
    Phone Support
    Zendesk
  • $5 hourly

    • 0.0/5
    • (1 job)
    * Excellent in oral and written communication as well as conversational skills *Willing to undergo extensive training under less supervision *Able to remain patient and calm in frustrating situation *Upbeat and positive regardless of the type of conversation *Conflict resolution and customer service skills *Exceptional multi-tasking abilities *Creative problem solving and critical thinking skills *Friendly and engaging personality
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Support
    Customer Retention
    Customer Service
    Data Entry
    Online Chat Support
    Microsoft Word
    Microsoft Excel
  • $13 hourly

    • 4.6/5
    • (9 jobs)
    Professional Summary Customer-focused professional with over five years of experience in client support and operations across diverse industries. Proven track record of managing high-stress situations, resolving customer complaints, and improving service delivery. Adept at quickly adapting to new environments and technologies. Strong interpersonal skills and a dedication to fostering positive customer experiences. Skills Customer Support & Client Management: Client relations, escalation management, conflict resolution, end-to-end sales support, handling high-volume customer interactions across multiple communication channels. Technical Proficiency: Troubleshooting (PC, Mac, POS hardware), navigating complex systems (DOS-based, CRM tools), app support, and experience with platforms like Shopify and telecom systems. Quick to learn and adapt to new systems, programs, and UIs with ease. Communication: Strong verbal and written communication skills; experienced in live call support, real-time visual interpreting, live transcription, and support documentation. Capable of easily teaching ideas and processes to clients and coworkers. Easy to work with in a team, able to pick up on others' vibes, and collaborate smoothly with diverse personalities. Process Improvement & Compliance: Streamlining workflows, compliance review, optimization for legal and regulatory standards, and ensuring adherence to data privacy and organizational policies. Adaptability & Problem Solving: Effective in high-pressure environments, adept at learning new systems, applying feedback, generating solutions, and implementing decisions that benefit both the customer and organization. Strong critical thinking and comprehension skills, making it easy to tackle complex issues. Team Collaboration: Supportive team player, experienced in contributing to organizational growth, team cohesion, and participating in team-building exercises. Hello! My name is John Daniel, and I am a native English speaker from the Philippines. With extensive global customer service experience and excellent interpersonal skills, I excel at navigating and understanding new tools and platforms. My strong critical thinking, comprehension, and decision-making abilities make me well-suited for a variety of roles. I am committed to delivering high-quality work and am seeking a long-term opportunity with a company where I can contribute to growth and success. I approach tasks with an ownership mindset, constantly looking for ways to improve processes and drive efficiency. I value open communication and constructive feedback, ensuring mutual growth and success. If you have any questions or concerns, I am more than willing to address them during our interview. I am dedicated to transparency and honesty and look forward to the opportunity to work together.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Personal Administration
    Shopify
    Social Media Marketing
    English
    Virtual Assistance
    Email Support
    Social Media Management
    Leadership Skills
    Customer Support
    Critical Thinking Skills
    Problem Solving
    Communications
    Google Docs
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