➤ Do you need someone with excellent English communication skills? ➤ Do you need someone to handle Customer Service or Administrative Tasks or Business Support? ➤ Are you bogged down with repetitive, time-consuming tasks? ➤ Do you need someone who has a keen eye for details and is reliable? ➤ Are you looking for a Virtual Assistant who has a great set of soft skills and expertise in Digital Marketing, Email Marketing, Business Support, Office Management, & Personal Task Management?
I PROVIDE ALL OF THE ABOVE & MORE! PLEASE READ ON...
I have more than 15 years of experience in the services industry and worked extensively in Customer Service & Office Administration and I've had the opportunity to live and work in UAE, Pakistan & USA. Gained valuable experience interacting with people from all over the world and learned skills like customer service/handling, administration, email handling, web research and used different technology and software over the years.
LIST OF SALIENT SKILLS:
➤ Customer Service ➤ Customer Support ➤Proofreading ➤ Data Entry ➤ Microsoft Office ➤ Internet Research ➤ Live Chat Operator ➤ Transcription ➤ Virtual Assistance ➤ Business Services ➤ Admin Support ➤ Email Marketing ➤ Email Copywriting ➤ Lead Generation ➤ Scheduling ➤ Sales ➤ Digital Marketing ➤ Business Support ➤ Administrative Tasks ➤ Data Scraping ➤ Data Mining ➤ Project Management
PREVIOUS POSITIONS:
➤ Customer Service Executive ➤ Field Support Engineer ➤ Commercial Executive ➤ Relationship Officer ➤ Reservations Agent ➤ Tele Sales Representative ➤ Cold Emailer ➤ VA - Email Marketing / Lead Generation ➤ Virtual Assistant / Research ➤ Operations Coordinator ➤ Project Manager ➤ Data Analyst
Currently, I am using the experience I have gained outside Upwork to provide freelance Virtual Administrative and Virtual Assistance Services.
PROGRAMS I USE TO MANAGE TASKS:
➤ Google Suite / Microsoft Office
➤ Trello
➤ Calendly
➤ Canva
➤ Salesforce
➤ HelpScout
➤ Infusionsoft
➤ Slack
➤ Deskera
➤ Gmail, MS Outlook
➤ Zoom, Microsoft Teams
WHY YOU SHOULD HIRE ME:
➤ Excellent Customer Support and Business Support skills would HELP YOU manage your Inbox and manage Order Processing and Ticketing. I also Provide Document Management, Lead Sourcing, and Project Management, having routinely done these tasks in previous jobs.
➤ My excellent Communications Skills can HELP YOU in responding to Customer Queries, or to manage other projects where Collaboration/Coordination/Liaising is needed between different departments (Technical team, Management, Freelancers/Agencies). I have experience in being in a liaising position, and demonstrated the ability to keep track of tasks and ensure timely-completion and also to provide routine reports.
➤ Being Tech-Savvy I can learn most software easily with minimal training and self-learning. In addition, I am highly-trainable and always open to receive feedback to further tweak my work as per the needs of the client. So I can work with YOUR Proprietary software or application quite easily.
➤ Furthermore, I have a great knack for Web Research and can quickly fulfill any research needs that you might have. Some areas where I have provided Research Assistance are: Travel, Leisure, Transport, Hospitality, Budgeting, Purchasing, Sourcing Leads/Suppliers/Distributors for industrial products, mainstream products, raw materials and providing reports on ad hoc requests for information.
➤ Drafting Emails and professional responses: I could help you with writing email copy and managing your email outreach projects, or handle live chat or instant messaging projects for your e-commerce business.
➤ Since I am Detail-Oriented and work with accuracy, I can be relied on to complete Data Entry projects, combining my research skills to scrape or mine data from the internet and create and maintain Excel / Google spreadsheets or create documents in Word or Google Docs.
➤ In addition, I have worked as a Proofreader earlier in my career and have a great eye for spotting errors in copy material, so if you need a person to proofread and edit and make sure deliverables are error-free before submission I can provide these services.
➤ My skillset is also compatible for Digital Marketing businesses, and handling the administrative tasks related to them. Creating WordPress pages in Elementor, Creating Blog posts in WordPress, Creating PDF Pillar page versions of Blog posts, Basic graphic design in Canva and Photoshop, Downloading and editing images for website pages and blogs.
➤ I am a reliable, hardworking and detail-oriented person with a can-do attitude. I can learn what needs to be done quickly. If you are looking for someone to Manage your Day-to-Day tasks and to make your business/personal Schedule Run Smoothly, YOUR SEARCH ENDS HERE!
⧪ GO AHEAD AND SEND ME AN INVITE NOW! ⧪
THANK YOU IN ADVANCE!