Hire the best Email Communication Freelancers in Wilmington, DE

Check out Email Communication Freelancers in Wilmington, DE with the skills you need for your next job.
Clients rate Email Communication professionals
Rating is 4.8 out of 5.
based on 9,775 client reviews
  • $25 hourly
    Hi there! I currently work as a Supplier Quality Specialist for an ice cream company. My hours are flexible, so I am always looking for extra side gigs for extra cash. I am open to any job and will turn down jobs if it is in a field I'm unfamiliar with. I have worked in Quality Assurance since graduating college, so I'm very comfortable in that field. Right now, I am open to customer service, transcribing, social media help, odd jobs that you may need help with.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Voice-Over Recording
    Customer Support
    Social Media Website
    Microsoft Word
    Quality Assurance
    Product Knowledge
    Time Management
    Quality Control
    Email Support
    Order Tracking
  • $65 hourly
    My background in communications planning, leading a complete overhaul of communications, marketing, and operations processes. I have a passion for big-picture planning, daily operational management, engaging content, and harnessing the power of evolving technologies to make life simpler for everyone involved. What does that mean exactly? I can turn a laundry list of critical reminders, announcements, and complex explanations into compelling and manageable content. I analyze data and know what works with my audiences. A few accomplishments: ► Enhanced engagement with key constituents with 4,500 intranet content postings and 600+ segmented e-marketing campaigns created annually. 2020 metrics featured 92% of workgroups and customers reporting “engagement,” a 13% increase from 2018. ►Delivered on 2021 engagement goals with 86% email open rate and 32% content click rate, 70%+ and 29% above industry average, respectively. ►Development of emerging solutions with launch of chatbot, decreasing response rate by 90 minutes with 85% user satisfaction rating. ►Launched a 56-page quarterly magazine, leading all aspects of production from editorial to collaboration with agency publishing team. Published over 10,000+ magazines a quarter. ►Coordinated events for audiences of up to 5000 attendees, with accountability for all contracts, logistics, and scheduling. When I'm not working you can find me studying for both my commercial pilots license and my Crossfit L1 certification in addition to geeking out over airline industry news and trends. PROFICIENCIES: Enterprise CRM Platforms, Web Authoring Tools, MailChimp, Zapier, Database Management, Photoshop, InDesign, Illustrator, Final Cut Pro, MS Office Suite, G-Suite, Google Analytics and AdWords. AREAS OF EMPHASIS Project Management | Communications | Engagement | Marketing | Operations | Strategic Planning | Social Media
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Internal Communications
    Event Marketing
    Event Planning
    Communication Strategy
    Email Technical Support
    Social Media Marketing
    Customer Relationship Management
    Project Management
  • $55 hourly
    As a freelancer I do strategic planning for customer relationship management databases and e-mail marketing programs, shepherding growth by developing your audience for engagement & loyalty. I A/B test your e-mails. I build and launch automated email series for new supporters, and sunset inactive supporters. I train, coach & support your digital junior staff, answer your tech-averse staff's questions, and make your customer relationship management a success. I'm currently in graduate school doing social science research.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Relationship Management
    CRM Software
    Email Marketing
    Email Marketing Strategy
  • $35 hourly
    Dear Sir/Madam My name is Whitney Coffee, currently I am looking for freelance work in the customer service field, The attached resume contains a complete look at my experience and training but here is a brief look at what I have to offer your Team. Currently I am a Research and Adjustment Rep within the Estate Servicing Operations Division at Bank of America, there I assist the families of our deceased Clients by placing notifications on their love ones accounts informing the Bank that they have passed. I also review case notes and explain the ESO process to ensure that the families have an adequate understanding of the ESO process. On the daily basis I work with, Checking and Savings Accounts, Trust Accounts, Mortgage, Safe-box, and CD’s Accounts Just to name a few. I also review court documents ensuring accuracy per state guidelines. I adjust and closeout accounts per the ESO Process. In the past I have worked as a Client Service Representative within the Small Business Division of Bank of America where I assisted small business clients with everyday maintenance on their accounts and also troubleshoot online banking for our deposits and credit card accounts. I have over 10 years of customer services experience; this includes face to face customer service, Virtual Customer service as well as working in a call center. Eight of those years I spent working for the State of Delaware with Delaware EzPass. There I started out as a customer service representative where I assisted with account enrollments, online troubleshooting and routine maintenance; however after only a year I was promoted to a Violation specialist. As a Violation specialist I researched and adjusted numerous of accounts and violations; I was the go to for escalated cases where I de-escalated calls from irate customer, I also researched customer complaints and resolved cases in record time. Lastly, I trained and supported newly hired specialist. I have an upbeat and friendly personality and excellent communication skills with the ability to provide exceptional customer service by communicating with a smile, answering questions and helping to make sure all of our clients’ needs are taken care of in a timely fashion. Self-motivation, time management, Problem Solving skills, organizational and multitasking abilities are some of the personal skills that I have to offer your team. Others include the ability to pay close attention to details, I adapt to change very well and I take pride in maintaining complete confidentiality to keep clients’ accounts safe and secure. I am dedicated, dependable and have the skills and ability to work independently as well as part of a group. I am requesting an interview, so that I can better describe my qualifications and explain to you why I am the best person for this position. I am very passionate about helping people; I know that I would be a great addition to your team. Sincerely, Whitney N Coffee
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Customer Care
    Customer Support
    Administrative Support
    Order Processing
    Customer Service Training
    Customer Satisfaction
    Data Entry
    Accounting Basics
    Spreadsheet Skills
    Management Skills
    Phone Communication
    Technical Support
    Customer Service
  • $16 hourly
    Welcome, I'm new to Upwork but very experienced in my field! I give 100% of myself to any task I'm committed to and will not stop until the client is satisfied, your team/ company NEEDS me! I've always had a passion for helping people and getting their issues resolved. I am an easy learner, great with technology and multi- tasking. I've handle sales transaction for customers and I work effectively with no supervision needed.
    vsuc_fltilesrefresh_TrophyIcon Email Communication
    Data Entry
    Problem Solving
    Interpersonal Skills
    Customer Support
    Social Media Plugin
    Email Support
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