Hire the best Email Communication Freelancers in Maracay, VE
Check out Email Communication Freelancers in Maracay, VE with the skills you need for your next job.
- $11 hourly
- 5.0/5
- (15 jobs)
Hello! I'm Rasiel, a seasoned customer service professional with a wealth of experience spanning over 3 years. My passion lies in providing top-tier customer support, managing eCommerce and Shopify-based stores, delivering virtual assistance, utilizing helpdesk tools and other media to communicate with users, crafting eye-catching designs, and bridging language gaps through English to Spanish translations. Let me help your business flourish. Shopify Mastery: 🛒 Shopify Operations: I excel in managing Shopify stores, handling order tracking, creating orders, processing refunds following precise Standard Operating Procedures (SOPs), and crafting enticing product listings. 💬 Shopify Customer Support: I'm adept at providing top-notch customer support within the Shopify ecosystem, ensuring a seamless shopping experience. Virtual Assistance Expertise: 🌟 Administrative Excellence: As a virtual assistant, I excel in various administrative tasks such as email management, calendar scheduling, data entry, and document organization. 💬 Client Communication: My strong communication skills ensure prompt and professional responses, fostering trust and enduring client relationships. Helpdesk Tool Proficiency: 🌐 Helpdesk Tools: I'm well-versed in using Georgias, Zendesk, Intercom, and various other helpdesk tools to streamline customer inquiries and support ticket management. Graphic Design Prowess: 🎨 Graphic Design: I have hands-on experience creating captivating graphics and posts using tools like Canvas, enhancing your brand's visual identity and online presence. Bilingual Capabilities: 🌎 Translation Services: Fluent in English and Spanish, I offer accurate and culturally sensitive English to Spanish translations, facilitating seamless communication with a broader audience. Why Choose Me: 🚀 Client-Centric Approach: My primary goal is to provide an exceptional customer experience, ensuring your customers remain satisfied and loyal. 🤝 Adaptability: I swiftly adapt to new challenges and environments, tailoring my services to meet your unique business requirements. Let's connect and explore how my versatile skill set can align with your specific goals. Send me a message, and let's embark on this journey together!Email CommunicationCreative WritingInbound InquiryEditorial WritingEmail SupportERP SoftwareVenezuelan Spanish DialectDrawingCustomer SupportCustomer ServiceSocial Customer ServicePaintingOnline Chat SupportCastilian Spanish - $10 hourly
- 5.0/5
- (2 jobs)
Do you want to achieve A GREAT CUSTOMER SERVICE EXPERIENCE of your project for your customers? Do you want to achieve higher rates of CUSTOMER HAPPINESS and CUSTOMER SATISFACTION?. My name is Milagros and I am a customer service representative who is passionate about understanding and resolving customer needs in a timely manner. If what you are looking for is a person who can help you with your project by serving clients, providing them with assistance with high-quality standards, and going much further breaking down language barriers, you are looking at the profile you need.That is where with my communication skills, attention to detail, and the ease of handling different software and platforms: ➡️ E-Commerce projects ➡️ Live chat ➡️ CRM Software ➡️ Ticket support systems ➡️ Google Docs/SuiteEmail CommunicationSocial Media DesignContent CreationCustomer ServiceTicketing SystemData AnalysisCRM SoftwareOnline HelpGoogle AssistantVirtual AssistanceTranslationEmail SupportSpanishOnline Chat SupportEnglish - $15 hourly
- 5.0/5
- (12 jobs)
I'm an Executive Assistant with over 3 years of experience supporting startups and executives. I excel at email management, online research, calendar management, data management, automation, and content development. My passion for automation drives me to streamline processes and increase efficiency. By actively monitoring workflows and identifying opportunities for improvement, we can automate repetitive tasks. I'm proficient in a wide range of tools, including: CRMs: Salesforce, HubSpot Project Management: Trello, Asana, Jira Communication & Collaboration: Google Apps, Zapier, Make.com, Office 365, WhatsApp, Slack Financial Management: QuickBooks Content Creation: Squarespace, WordPress, Canva I thrive on learning new tools and am always willing to take on new tasks. Please feel free to reach out to discuss your specific needs. I look forward to working with you very soon.Email CommunicationEnglishAsanaContent WritingExecutive SupportFile ManagementAdministrative SupportAirtableGoogle WorkspaceCanvaMicrosoft OfficeMicrosoft WordData Entry - $12 hourly
- 5.0/5
- (1 job)
Looking for a great experience for your customers? Do you want to take the customer service experience to the NEXT LEVEL? My name is Fabiana and I am a customer service representative who is passionate about understanding and resolving customer needs in a timely manner. If what you are looking for is a person who can help you with your project by serving clients, providing them with assistance with high-quality standards, and going much further in breaking down language barriers, you are looking at the profile you need. In my 5 years of experience working with large eCommerce companies, where I have learned that when clients find themselves dealing with problems on their own, they ask for help. That is where with my communication skills, attention to detail, and the ease of handling different software and platforms: ➡️ E-Commerce projects ➡️ Live chat ➡️ CRM Software ➡️ Ticket support systems ➡️ Google Docs/Suite I look forward to working with youEmail CommunicationAnswered TicketSTACK Takeoff & EstimatingCustomer ServiceCommunication SkillsProduct KnowledgeCRM SoftwareEcommercePhone CommunicationOnline Chat SupportFreshdeskZendesk - $6 hourly
- 5.0/5
- (1 job)
Looking for a professional Customer service rep? Do you want to achieve A GREAT CUSTOMER SERVICE EXPERIENCE of your project for your customers? Do you want to achieve higher rates of CUSTOMER HAPPINESS and CUSTOMER SATISFACTION?. My name is Anyely and I am a customer service representative who is passionate about understanding and resolving customer needs in a timely manner. If what you are looking for is a person who can help you with your project by serving clients, providing them with assistance with high-quality standards, and going much further to breaking down language barriers, you are looking at the profile you need. In my 2 years of experience working with large eCommerce companies, coupled with my 3 years in my own Fitness company, I have learned that when clients find themselves dealing with problems on their own, they ask for help. That is where with my communication skills, attention to detail, and ease of handling different software and platforms: ➡️ E-Commerce projects ➡️ Live chat ➡️ CRM Software ➡️ Ticket support systems ➡️ Google Docs/Suite I look forward to working with you!Email CommunicationCustomer SupportCommunication SkillsCustomer ServiceTicketing SystemEcommerceEmailCastilian SpanishOnline Chat SupportSpanishFreshdeskEnglishZendesk - $20 hourly
- 5.0/5
- (14 jobs)
I am a detail-oriented Customer Service Agent skilled in helping with all sorts of requests, from basic order questions (the classical 'where is my order?') to complex and less common issues. I have a lot of versatility in using any communication channel to provide top-notch support. I first started working for a call center where I was promoted to Lead with an HR approach after some months showing outstanding results; tasks were doing quality checks and general feedback to a team of over 20 agents. Afterward, I became part of the support team of a Shenzhen-based giant that sells electronics and gadgets, took care of over 80 customers daily via live chat, being among the top agents weekly and monthly basing on CSAT, goals, and quality. Later on, I took part in Shopify-based stores, taking again the mantle of Manager, overseeing a team of agents making sure that all their customers were satisfied, and structured SOPs aligned with the company's philosophy as part of my tasks, and I have had several other experiences ever since. At this moment of my life, I'm looking to be part of a company that wants to do the same that I do: CHANGING THE WORLD, or at least, making it a better place. Does that sound like your company? Don't hesitate in getting in touch with me, I'll be thrilled to meet you!Email CommunicationClient ManagementVenezuelan Spanish DialectCommunity ManagementTelemarketingCustomer SupportCRM SoftwareCommunity OutreachCustomer ServiceSocial Customer ServiceEnglishOnline Chat SupportEmail SupportTech & ITZendesk - $6 hourly
- 0.0/5
- (0 jobs)
Hello! I’m an enthusiastic and detail-oriented individual looking for my first opportunity as a Virtual Assistant. With a strong desire to support businesses in streamlining operations, I am eager to apply my skills and dedication, as well as to gain my first experience in any of these fields: administrative, customer service, data entry, and e-commerce. My goal is to grow and develop professionnally with a company that values dedication and provides a platform for advancement. Although I’m just a beginner on the website, I bring a strong work ethic, positive communication skills and a keen eye for detail. I’m a fast learner and embrace new opportunities to improve my skills and knowledge. I am committed to contributing positively to my workplace. I have experience with: Chat support Customer service Email Handling Microsoft Office Slack CRM Trello Google Docs Database management And more… I am excited to grow and develop my skills while contributing to the success of your business. Let's collaborate and make things happen!Email CommunicationCRM SoftwareCustomer ServiceMicrosoft OfficeEnglishSpanishProofreadingTime ManagementProblem SolvingManyChatTrelloSlackPhone Communication - $8 hourly
- 4.3/5
- (5 jobs)
I am a positive individual eager to learn and committed to delivering my best in every task. I am highly dedicated to meeting deadlines and excel under pressure. As a freelancer on Upwork, I have extensive experience as a specialist in scheduling appointments and conversing with both clients and CEOs of healthcare service companies. Additionally, I have managed databases and collected patient data and documents. I have also overseen and supervised other agents to ensure they are collecting information efficiently, and I have been involved in data analysis. Microsoft 365: Proficient in using Microsoft 365 tools for productivity and collaboration. Excel: Advanced skills in Excel for data analysis and management.Email CommunicationZendeskWixCanvaGraphic DesignVirtual AssistanceAdobe PhotoshopGoogle SheetsWordPressMicrosoft ExcelMicrosoft OfficeData EntryGoogle DocsMicrosoft Word - $30 hourly
- 5.0/5
- (2 jobs)
Do you want to achieve a GREAT CUSTOMER SERVICE EXPERIENCE for your customers? Would you like to get GREAT SATISFACTION RATES AND SCORES from your clients? My name is Luis, and I am a passionate customer service representative with great talent to understand and solve customers' needs promptly. If what you are looking for is an experienced person who can go straight to the point and get things solved with high-quality standards and going much further than language barriers, you're looking at the right profile. In my 5+ years experience working with large e-Commerce companies, I've learned that there is a point where the clients find themselves in trouble, and they come to us asking for help; this is where my communication skills and attention to detail come in handy, as well as the ease of handling many different software and platforms. I have developed my experience in: ➡️ Freshdesk ➡️ Zendesk ➡️ CRM Software ➡️ Shopify ➡️ Google Docs/Suite I can provide concise answers, information, and solutions to solve simple and complex problems from "Where is my order?" or "my item is not working, what should I do?" To threats, defamation, and challenging clients. Easy to work with, can do my job with minimal supervision and with a high-stress level.Email CommunicationCustomer SupportTime ManagementOnline Chat SupportOrder TrackingEnglishEmail Support - $6 hourly
- 0.0/5
- (1 job)
Estimados clientes! Saludos cordiales. Soy Keylys Sequera, una apasionada asistente virtual con experiencia en la gestión de operaciones para tiendas en línea se combina con mi destreza en redacción, permitiéndome ofrecer soluciones integrales y efectivas para empresas que buscan destacarse en el ámbito digital. Mi formación especializada incluye mi primer curso como asistente virtual en E-commerce, consolidando mi conocimiento en las operaciones específicas de tiendas en línea. Además, he completado cursos en Community Management (manejo de redes sociales), diseño web en WordPress y copywriting para ventas, ampliando mis habilidades para brindar un servicio completo. Algunos aspectos destacados de mi experiencia incluyen: ✅Redacción ✅Copiwriting ✅Manejo de tienda online ✅Herramientas de organización: Trello, Notion, Asana, Airtable, Google keep. ✅Herramientas de comunicación: Gmail, Zendesk, Reamase, Gorgias. ✅Especialidad de E-commerce: Etsy, Shopify. Aliexpress + Oberlo, Printify, ✅Manejo de redes sociales: Pinterest , Facebook Business (moderacion de comentarios). Mi objetivo es potenciar la presencia en línea de las empresas mediante una combinación única de habilidades en E-commerce, redacción creativa, una formación en community manager y diseño web. Si buscan una colaboradora comprometida, organizada y apasionada por la creación de contenido, estaré encantada de formar parte de su equipo. Espero con entusiasmo la oportunidad de colaborar juntos y contribuir al éxito de su empresa. ¡Hagamos crecer su presencia digital de manera extraordinaria!Email CommunicationComicsEcommerce WebsiteAdministrative SupportMicrosoft ExcelGoogle CalendarInstagramGmailEmailSpanishWhatsAppFacebookData EntryCustomer ServiceVirtual Assistance - $10 hourly
- 4.8/5
- (2 jobs)
Virtual Assistant & Customer Service Expert | Data Steward Extraordinaire Hey there! I’m Diego, your go-to Virtual Assistant and Customer Service professional with a flair for making the complicated simple. With a solid track record as a Data Steward, I thrive on organizing chaos and turning data into actionable insights. Whether it's managing your inbox, handling customer inquiries, or ensuring your data is spotless, I'm here to keep your operations running smoothly. ➡️Bilingual Support: Fluent in English and Spanish, delivering exceptional service via chat, email, and phone. ➡️E-commerce Expertise: Skilled in managing orders, processing returns, and addressing customer inquiries in online retail. ➡️CRM Proficiency: Experienced with tools like Salesforce, Zendesk, and HubSpot for streamlined customer management. ➡️Efficient Ticket Handling: Quick and effective resolution of support tickets to enhance customer satisfaction. ➡️ Data Management: Strong data steward capabilities, ensuring accurate and organized information flow. When I'm not diving into spreadsheets or crafting the perfect email response, you’ll find me exploring the latest tech trends or perfecting my multitasking skills (I’ve almost mastered the art of being in two places at once!). Let’s work together to take your business to the next level!.Email CommunicationCRM SoftwareEcommerceTicketing SystemCustomer SupportVirtual AssistanceCommunication SkillsProduct KnowledgeAnswered TicketCastilian SpanishOnline Chat SupportEnglishFreshdeskZendesk - $8 hourly
- 0.0/5
- (4 jobs)
Hello! I’m Maria, and I’ve been an Administrative Assistant for the past seven and a half years. I help clients run things smoothly, and I’m here to take care of all areas of your business. I have experience supporting executives and teams in fast-paced corporate environments, especially in the manufacturing and financial industry. This has allowed me to develop organizational skills and attention to detail. My strong communication and problem-solving abilities enable me to anticipate needs and address challenges. With a proactive approach, I contribute to operational efficiency, allowing executives and teams to focus on strategies and achieve their goals. I’m also fluent in English and Spanish. I offer a range of services as a Virtual Assistant, including: • Administrative Assistance • Email Management • Calendar Management • Files and Folder Organization • Basic Social Media Management • Meeting Notetaking • Transcriptions and Translations in English and Spanish • Web Researching • Customer Support Previous Projects include: • Cold Caller (Lead Generation) I worked in the outsourcing industry, conducting around 300 outbound calls in Spanish and English daily, to introduce different campaigns across four projects. The tools I am proficient with are: Salesforce • Google Workspace • Microsoft Office • Notion • Zoom • VICIdial • Capcut • Canva • Social Media Platforms. So, why choose me? ✔ 7 years of Administrative and Customer Service experience and counting ✔ Highly organized ✔ Reliable, with a keen eye for details ✔ Transparent, constructive, and timely communication ✔ Your data and info will be handled with care and confidentiality ✔ I’m eager to learn new systems and processes Please feel free to reach out to me anytime! Let’s connect to explore how we can work together 😁💻Email CommunicationMultitaskingProblem SolvingPersonal AdministrationTask CoordinationGeneral Office SkillsPhone CommunicationCustomer ServiceMicrosoft OfficeGoogle WorkspaceCommunicationsSchedulingAdministrative SupportData EntryVirtual Assistance - $6 hourly
- 5.0/5
- (1 job)
Achieve consistent results for your company. Achieve higher rates of CUSTOMER HAPPINESS and CUSTOMER SATISFACTION. My name is Jairo and I am a customer service representative who is passionate about understanding and resolving customer needs in a timely manner, and data entry, involved in adding, verifying, and editing electronic data. I could help you with my experience in: ➡️ E-Commerce ➡️ Help Desk tools (Zendesk, Freshdesk) ➡️ CRM Software ➡️ Shopify ➡️ Google Docs/Suite ➡️ Data Entry I look forward to having a conversation with you. Best, Jairo PuenteEmail CommunicationEcommerceCustomer ServiceData EntryShopifyCastilian SpanishEnglishOnline Chat SupportZendeskFreshdeskOrder Tracking - $5 hourly
- 0.0/5
- (0 jobs)
Actualmente estoy cursando la carrera de Ingeniería Aeronáutica en la Universidad Nacional Experimental de la Fuerza Armada (UNEFA), donde he adquirido sólidos conocimientos en el área. Mi formación académica comenzó en el Liceo José Luis Ramos de Maracay, Aragua, donde adquirí una base sólida en educación secundaria. Desde entonces, he mantenido un enfoque constante en mi desarrollo académico y profesional. Además de mis estudios, he desarrollado habilidades en diversas áreas, entre ellas, asistente virtual, freelance, community manager y e-commerce . Estas habilidades me han permitido desempeñarme de manera eficiente en diferentes entornos laborales, demostrando mi capacidad para adaptarme a nuevas tareas y desafíos. Estoy comprometida con el aprendizaje continuo y la mejora constante, y estoy segura de que mi experiencia y habilidades pueden ser de gran valor para cualquier equipo de trabajo. Agradezco su atención y quedo a disposición para ampliar cualquier información que considere necesaria. Espero tener la oportunidad de discutir cómo mis habilidades y experiencia pueden contribuir al éxito de su organización.Email CommunicationCommunity ManagementEcommerceEmail Marketing ConsultationSales & MarketingVirtual AssistanceEmail Marketing - $5 hourly
- 5.0/5
- (3 jobs)
Prioritize customer needs and issue solutions based on technical analysis and common sense, constantly keeping targets in mind, responsibility, ethics, and efficiency are the attributes that identify me in any project in which I am involved. I am a detail-oriented person who can readily connect with others, as well as a resourceful and capable researcher. I am meticulous when it comes to time and meeting deadlines. My skills include the following: Teamwork, Adaptability, Creativity, Problem resolution, Leadership, Organization, Decision making, Digital skills, Responsibility VA tasks handles: ✔Logo and Label design ✔Conceptual Art (Photoshop) ✔Ilustrations (Digital and Traditional) ✔Data Entry ✔Social Media Management I'm an expert in the following: ✔Adobe Photoshop ✔Adobe Ilustrator ✔Sony Vegas As a freelancer, my time and skills are flexible depending on the type of assignment the client has to offer. Thank you for taking the time to go over my profile.Email CommunicationSocial Networking ServiceData MiningKritaCharacter DesignAdobe PhotoshopIllustrationFreestyle DrawingAdobe IllustratorClip Studio PaintSocial Network AdministrationColorful StyleCryptocurrencyOnline ResearchData Entry - $7 hourly
- 4.7/5
- (33 jobs)
Detail-Oriented Medical Virtual Assistant | Bilingual (English/Spanish) | Multilingual Support Hello! My name is Dulce Delgado and I'm a highly skilled and dedicated Medical Virtual Assistant from Venezuela, with a strong background in healthcare support. I'm here to help streamline your medical practice or health-related projects with precision and professionalism. What I Offer: -Medical Expertise: Extensive experience in medical transcription, data entry, and administrative support. Familiar with medical terminology and healthcare documentation. -Bilingual Excellence: Native Spanish speaker with full command of English. I also offer translation and support in French, and Portuguese, ensuring clear communication with diverse patient populations. -Efficient Multitasking: Proven ability to manage multiple tasks simultaneously with a high level of accuracy. Whether it’s handling patient records, scheduling appointments, or managing correspondence, I’m equipped to handle it all. -Voice Over Skills: Exceptional voice over talent with the ability to deliver professional audio content in various accents and tones, ideal for patient communications or educational materials. I am committed to providing top-notch support and ensuring your operations run smoothly. If you’re looking for a reliable, versatile, and dedicated professional to assist with your medical and administrative needs, feel free to reach out. Let's collaborate to enhance your practice's efficiency and effectiveness. Contact me today!Email CommunicationTranslationMarket ResearchCustomer ServiceData EntryVoice ActingContent WritingContent CreationWritingSocial Media ManagementInstagramCommunity ManagementGeneral Transcription - $5 hourly
- 0.0/5
- (0 jobs)
👩💻Asistente virtual con +10 años de experiencia y una amplia gama de habilidades desarrolladas en Marketing y Ventas. 📌Mi formación académica en comunicación social, mi especialización y experiencia en marketing y ventas me permiten adaptarme a diferentes proyectos. 🎤Soy una profesional comunicativa, organizada, creativa y proactiva, enfocada en el detalle, siempre dispuesta a aprender, con gran capacidad para trabajar en equipo, analítica y estratégica, poseeo experiencia en la gestión de comunicades, manejo del tiempo, tareas administrativas, que me brindan un abanico de conocimientos que me permiten tener pensamiento crítico y habilidad para resolver problemas. Puedes saber mas de mi si abres mi portafolio.🌸 ¡Lista para asumir nuevos desafíos! 🔥Email CommunicationHealth & WellnessMarketingSalesSpanishSocial Media ManagementSchedulingCommunicationsCustomer ServiceCustomer SupportAdministrative SupportVirtual Assistance Want to browse more freelancers?
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