Hire the best Email Freelancers in Santo Domingo, DO

Check out Email Freelancers in Santo Domingo, DO with the skills you need for your next job.
  • $15 hourly
    Are you looking for a Virtual Assistant to assist you with your eCommerce business, coordination, or administration? You are in the right spot! These are the tasks I can help your business with: ➢Customer Support - Email (Zendesk and Reamaze, Zoho, Netsuite) -Chat (Talk to live chat) -Order fulfillment with supplies - Social Media engagement- messages, comments, and moderation -Digital Marketing ➢Admin Work -Collecting emails and contact information -Microsoft Office (Word, Excel, and Outlook) -Data Entry ➢Experience -Shopify -Printify -Etsy -Trello, Asana, Airtable
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    Chat & Messaging Software
    Spanish Tutoring
    Writing
    QA Management
    Community Moderation
    Tech & IT
    Real Estate
    Digital Marketing
    Web Development
    Technical Support
    Phone Communication
    Customer Satisfaction
    Administrative Support
    Email Communication
    Data Entry
  • $7 hourly
    Looking for an experienced and adaptable customer support and virtual assistant? You are on the right profile! I'm a Top Rated Customer Support specialist and Supervisor with over 4 years of experience. Here is a quick overview of my skills and strengths, I'm well organized, efficient and self-motivated. The key to my success has been to learn quickly and then reach a higher personal and professional level by seeking additional responsibilities, I have been playing a role in the call center industry as a CSR, SME and Team Leader for high profile US companies such as The New York Times and Altice USA. How can I help you: 🚀 Leadership, Training, and Management📝 • Quality Assurance • Product Training and Coaching • Process Docs Creation • Team Management 📧Customer support via email, social media, phone and live chat☎️ • Tech and Ecommerce Support • Order fulfillment • Processing Returns/Exchanges/Refunds in Shopify • Salesforce, Amazon Connect, ZenDesk, Re:Amaze, Live Person, Call Rail experience. • Calls and interviews • Content Moderation • Online Review Management ✍️Admin Work👩🏽‍💻 • Data Entry • G-suite (Google Docs, Google Sheet, etc.) • Microsoft Office (Word, Excel/CSV files, Outlook, etc.) • Payroll and Recruiting • Mail processing
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    Customer Support
    Product Knowledge
    Customer Service
    Phone Support
    Zendesk
    Answered Ticket
    Virtual Assistance
    Shopify
    Online Chat Support
    Administrative Support
    Spanish
    Office 365
    CRM Software
    Email Communication
    Data Entry
  • $23 hourly
    I specialize in providing administrative virtual assistant services that can help manage your office, implement projects, and design to support your team. With my expertise and skills, I can provide the support your business needs to succeed. Top Skills: Calendar Management Multiple Email inboxes Management Invoicing customers and billing vendors (QuickBooks) Presentations (Power Point) Project Management Phone/email client communications Light bookkeeping and spreadsheet management Travel management Dining reservations File management/organization Customer Service Social Media Management Report Generating Note taking and research Tech: ✓Advanced in Microsoft Office (Word, Excel, Powerpoint), ✓Google Suite ✓ QuickBooks ✓Zoho, Asana ✓ Canva ✓ Dropbox ✓ Slack ✓ Trello ✓ Loom ✓ Zoom/ Jitsee / Meet ✓ WordPress Industries Worked In: Telecommunications, Tourism, Government, Fashion, Sports, Events, Arts & Architecture Bilingual (English/Spanish) BA in Business Administration
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    Intuit QuickBooks
    Wave Accounting
    Slack
    English to Spanish Translation
    Proofreading
    Administrative Support
    Organizer
    Business Correspondence
    Microsoft Project
    Executive Support
    Personal Administration
    Asana
    Email Communication
    Light Bookkeeping
    Scheduling
  • $7 hourly
    I am a social communication professional, with experience in customer service, recruitment process, management of company special programs, I can help you in assistance with different tasks that you required. -I am experienced with back office work, such as emails and docummentation, I a also experienced with customer service such as inbound and outbound calls, chat and tickets, dealing with people, giving ideas, making interactions, creative process and activities.
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    Customer Satisfaction
    BPO Call Center
    Gorgias
    Phone Communication
    Ticketing System
    Administrative Support
    Virtual Assistance
    Email Communication
    Forum Moderation
    Social Customer Service
    Customer Service
    Spanish
    Email Support
    Zendesk
    Online Chat Support
  • $7 hourly
    Hey there! I'm really pumped to chat with you and tell you a bit more about what I bring to the table as a freelancer. So, here's the scoop! For the last 3 years, I've been diving deep into the world of customer service and virtual assistance. You know, dealing with all sorts of stuff to make sure things run smoothly. I've worked with big names like SimmondMed, Amazon, Fiserv, and Pscu, where I've picked up some pretty cool skills. I'm not just about getting tasks done; I'm all about finding smart solutions, building solid connections, and making sure every project rocks. Whether it's helping out SimmondMed or contributing to the Amazon hustle, I'm on it. I'm the kind of freelancer who's into making things easy and stress-free. I love jumping into different challenges, learning on the go, and paying attention to the little details. Let's not just get things done; let's team up on a mission to make your project stand out. I'm all about bringing my passion and skills to the table to make your thing shine. Excited to make something awesome with you! What services do I offer as a virtual assistant?📝 •Agenda management •Email administration •Online Shopping •Travel reservations •Customer service through different channels such as phone, email, chat and social media •Appointment Confirmation for Events and Meetings •Database Management •Creation of presentations •Social media management •Quickbooks
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    Spanish
    Administrative Support
    Ticketing System
    Zendesk
    Phone Support
    Email Communication
    Online Chat Support
    Data Entry
    Customer Satisfaction
    Appointment Setting
    Appointment Scheduling
    Customer Service
    Email Support
    Customer Support
    Virtual Assistance
  • $6 hourly
    I am an all-around office, dedicated caring, and task-focused person. Spanish native speaker with a Business Administration degree and some Tourism background. I am currently studying Marketing to diversify my experience and knowledge. If I could describe myself in three words professionally speaking, those would be: Proactive, Communicative and Resilient towards challenging situations. I prefer clients who are professional (they don't ghost or disappear and they communicate when something is wrong or even if they don't hire, they appreciate my application time). I prefer if they are understanding and empathetic, open to new ideas, and receive constructive feedback besides being resourceful, and that goes both ways. Responsibilities you can expect from me, but not limited to just these: *General Research, Translation and report creation. *Accounting and Quotation. *Budget creation and management. *Social media and live monitoring. *Administrative support. * Assisting with project management tasks. *Email and phone management *Data Entry and General Backoffice Support. *Scheduling events and meetings. *Managing CRM. *Backoffice and Clerical Tasks. and more! Let's collaborate and start a productive journey and collaboration! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖ Hola, Soy Jarlina, gracias por tomarte el tiempo de visitar mi perfil. Actualmente ofrezco mis servicios en Español e Inglés. Me encuentro estudiando mercadeo (Marketing), pero ya habia culminado mi carrera en administración de empresas y también realizado algo de carrera en turismo, al igual que uno que otra capacitación en contabilidad. Me interesa diversificar mi experiencia y conocimientos ya que el mercado actual sigue y continuará siendo muy cambiante y competitivo. Si pudiera describirme en pocas palabras, me definiria como una persona Proactiva, Resiliente y comunicativa ante los desafios diarios. Prefiero trabajar con clientes profesionales y comunicativos, que no teman recibir ideas y soluciones creativas, que puedan dar y recibir críticas constructivas y que no desaparezcan en medio de un trabajo o de un proceso de aplicación, y que si al menos eso pasa, pueden comunicarse y dejarlo saber. Te puedo asistir en una cantidad inmensa de tareas administrativas y en otras áreas, que hasta creo que me quedaré corta en la lista, pero aquí te indico unas cuantas: -Investigaciones, encuestas, verificación, Traducción General y búsqueda de información. - Monitoreo y moderación de medios digitales. - Servicio al cliente y asistencia virtual. -Soporte Administrativo. -Manejo de correo electrónico. -Agenda de reuniones, eventos y actividades presenciales y virtuales. -Realizacion de reportes y diapositivas para presentaciones. Y más! Siéntete en toda confianza de escribirme y hagamos de este contacto una posible alianza futura a largo plazo!
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    Contact List
    Lead Generation
    Company Research
    Hospitality & Tourism
    Scheduling
    Executive Support
    Google Slides
    Email Communication
    Data Entry
    Real Estate Virtual Assistance
    Accounting
    Market Research
    Media Monitoring
    Administrative Support
    Virtual Assistance
  • $12 hourly
    Self-motivated, well-organized individual with exceptional problem-solving skills, and powerful abilities, able to identify conditions and take quick independent action based on the situation at hand. Languages: Bilingual Fluent in both (Spanish, and English)
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    Product Knowledge
    Scheduling
    Answered Ticket
    Email Communication
    Microsoft Office
    Slack
    Customer Relationship Management
    Data Entry
    Quality Assurance
    Zoho CRM
    Zendesk
    Phone Support
    Email Support
  • $15 hourly
    Are you in need of a skilled virtual assistant or proficient translator in English, Italian, or Spanish? Look no further, as you've found the right profile! I possess expertise as a virtual assistant, translator, and revenue manager, having successfully assisted hotel consulting firms in the US, online stores, and various companies in the Dominican Republic. With a focus on results and customer service, I bring six years of experience in the Hospitality industry. If you're interested in my services, kindly send me a note with details about your company, track record, and project. If it seems like a good fit, we can schedule a call to discuss further. ✅ My areas of specialization include: - Leadership, Training, and Management - Quality Assurance - Revenue Management - Customer Service ✅ I can provide customer support for the E-commerce and Hospitality Industry through: - Email - Chat - Social Media management/moderation (Instagram, Facebook, etc.) ✅ Additionally, I am adept at various administrative tasks: - Data Entry - G-suite (Gmail, Google Docs, Google Sheets, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) ✅ Moreover, I am familiar with the following software applications: - OTAs management (Booking, Airbnb, Hotel Tonight, Expedia, Maxiroom, Dayuse) - ASI FrontDesk - InnRoad - NewHotel - DacEasy - Concord Interlink - Zoom - Asana - Trello - Zendesk Feel free to reach out, and let's explore how I can support your needs!
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    Hospitality & Tourism
    English to Spanish Translation
    English to Italian Translation
    Administrative Support
    Italian
    Customer Relationship Management
    Spanish
    Client Management
    Revenue Management
    Translation
    English
    Customer Service
    Email Communication
  • $15 hourly
    "I have over seven years of valuable experience in the call center industry, where I've worn multiple hats: 🤝 Customer Service Representative: I've had the pleasure of assisting countless customers, resolving their queries, and ensuring their satisfaction. 🤝 Legal Receptionist: I have had the privilege of being the first point of contact for our clients, handling legal inquiries with professionalism and efficiency. My goal has been to ensure clear communication, coordinate appointments, and maintain a welcoming environment that guarantees client satisfaction and trust. 🏅 Team Lead: I've also had the opportunity to lead and motivate a team, helping them achieve their goals and deliver exceptional service. 🧐 Quality Assurance (QA): Ensuring quality is essential, and I've played a key role in maintaining high standards through QA processes. 👥 Assistant Manager: As an assistant manager, I've supported the management team in various operational aspects." 🤝 Sales Department Manager: I have had the pleasure of leading a dedicated team to drive sales, optimize strategies, and ensure customer satisfaction. My focus has been on resolving inquiries, providing exceptional service, and fostering the continuous growth of our business relationships. Feel free to ask if you'd like more information or have any other questions! 😊👍
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    Customer Service
    BPO Call Center
    Email Communication
    Gorgias
    Ticketing System
    Phone Communication
    Call Scheduling
    Supervision
    Quality Assurance
    Customer Support
    Spanish
    Online Chat Support
    Zendesk
    Phone Support
    Email Support
  • $20 hourly
    Hi, I'm Keisy, a passionate coffee lover and a seasoned Ninja VA! ☕ With over three years of proven track record providing top-tier admin support with passion and understanding of the digital landscape. I bring a combination of linguistic proficiency and hands-on experience in supporting digital businesses. My fluency in both English and Spanish [my main language] equips me with the ability to seamlessly communicate and collaborate with clients and team members. I'm here to be your growth partner, ready to push your business to a new level! 🚀 Here's what I can bring to the table ⬇️ Administrative Support: - Email and calendar management. - Data entry and organization. - Operations: Processes & SOP's Virtual Meeting Support: - Scheduling and managing virtual meetings. - Assisting with video conferencing tools. - Preparing meeting agendas and minutes. Customer Support: - Managing customer databases and CRM systems. Project Management (my favorite): - Light project management to ensure tasks are completed on time. - Tracking project progress and milestones. - Collaboration with team members to meet project goals. Online Marketing: - Basic email marketing campaigns. Website Management: - Basic blog posts and listings Here are some of the tools I have in my backpack 🛠️: - My dedicated home office, a hub of productivity. - ClickUp, Asana, Trello, and Slack to streamline project management. - The Google Suite for seamless collaboration. - Meilerlite to manage your email marketing. - Zoom for crystal-clear virtual meetings. - ChatGPT and Gamma AI for intelligent insights. - Zapier to automate routine tasks. - Calendly to simplify scheduling. - Hubspot for a comprehensive CRM experience. - Loom and Vimeo for video training and to avoid unnecessary meetings - Zoho for business operations. - A bit of Notion for streamlined note-taking - Teams for seamless team communication. - Plus, I'm always ready to master any tool required to get the job done. I'm genuinely excited to connect with you and explore how my expertise can fuel your business's growth and success 😊
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    Administrative Support
    Latin American Spanish Accent
    Customer Service
    English
    Email Campaign Setup
    Asana
    Google Docs
    Canva
    Email Communication
    Data Entry
    Scheduling
    Google Workspace
  • $12 hourly
    ✳️TOP-RATED BILINGUAL CUSTOMER SERVICE EXPERT on Upwork. I am independent customer service Expert with 15+ years in customer Service/ Tech support and sales support for a variety of branded name companies and products. With a guarantee of more than 90% Quality of Service, more than 87% of First Call Resolution, your customers will receive a genuine customer service experience . I love customer service because I love dealing with people, connecting with customer, solving issues and providing high rate at all time. ✔️Expert in Email Handling/Chat & Phone Support/Quality Analyst/IT Support ✔️Fully Bilingual (Native English, Français Européen, Français Canadien) fluency in Spanish ✔️5+ years of experience using Zendesk, Shopify, Desk.com and other CRM tools ✔️10+ years of experience in Customer Service, Customer Support, Sales Support, and management for a variety of branded name companies and products, with skills in coaching, developing and supervising team individuals to drive them to success. Skills Experience : Caribbean Calling Center, Santo Domingo, Dominican Republic Team Leader August 2010 - April 2014 Caribbean Calling Center is an innovator in money transfer. Providing money transfer service in some countries like: Haiti, Jamaica, USA, and Dominican Republic. I worked as a Team leader and belief in providing Excellent Customer Satisfaction. Caribbean Calling Center, this is where I get promoted the first time. Manage and resolve customer complaint, created ticket. I have worked as a trainer as well, where I have to train people that want to become an agent for CAM. Alorica, Santo Domingo, Dominican Republic Team leader June 13 - July 14 Alorica Incorporated is a call center company with more than 73 locations worldwide. Established in 1999, the company has grown to over 48,000 employees. Currently, the company is headquartered in Irvine, California. I have worked as a Team leader for Verizon client, one of largest telecommunication company of united state, providing telecommunication services. Manage and troubleshoot cell phone device and network system. Assist a team of 12 customer service´s agent. Xerox, Santo Domingo, Dominican Republic Tech Support September 2015- June 2016 Xerox is a call center company with more than 50 location worldwide. I have worked as a floor support for Sprint client, providing telecommunication services. Manage and troubleshoot cell phone and Network system. Assist a team of 12 customer service´s agent. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to resolve my customer's situations. I can assure you that I will be able to assist you in your task with quality work, great performance, and guaranteed satisfaction. I'm available on Email and Skype, and ready to have a voice or video interview if necessary. Looking forward to an interview with you!
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    Haitian Creole
    Scheduling
    Customer Service
    Sales
    Multitasking
    Data Entry
    Latin American Spanish Accent
    Email Communication
    French English Accent
    Customer Support
    Technical Support
    Online Chat Support
    Inbound Inquiry
    French
  • $20 hourly
    🌟Experience Bilingual Customer Service Specialist/Chat Support and email handling ✔️Top-Rated Customer Service Specialist on Upwork. Hard-working professional with a strong work ethic. ✔️Expert in Email Handling/Chat Support/Phone Support ✔️Fully Bilingual(English, French) + Spanish fluency ✔️7+ years of experience in Customer Service/Technical Support and Sales support and management for a variety of branded name companies and products, with skills in coaching, developing, and supervising team individuals to drive them to success. With a guarantee of more than 95% in QoS (Quality of Service), and more than 85% in FCR (First Call Resolution), your customers will receive a genuine customer service experience. From customer service representative promoted to Quality Analyst, then later to Product/Language trainer, followed by a Supervisor promotion, and so on, I can definitely guarantee that my skills and experience to be the best are there. l have worked with Samsung Canada for more than 2 years, I was in charge of the Remote Access Support Department, and Samsung Smart Support which provides technical support for devices such as Phones, Tablets, Laptops, Printers, and Smart TVs, later on, I was promoted as Supervisor for that department a position that I've occupied for 2 years and plus. I've also worked for CCs as a Sales Agent and worked for the Hard Rock Cafe Hotel taking care of customer service and reservation agents. Within the Upwork Platform, I've worked with one of the major clients 5CA, providing tech support for Activision (Gaming Industry) Black Ops III. I've also worked with Microsoft Quality Analyst, with Zazeen TV providing sales support and customer service. I cover all Computer skills requirements (Word, Excel, PowerPoint) and also most of the systems (Zendesk, Desk.com, Salesforce, and any CRM ) I also provided Salesforce's support by creating reports using Pardot etc. As per language, I speak English, French, Spanish, and Haitian Creole and as well looking for a full-time position. Feel free to reach out to me, contact me, or send me a message. Thank you.
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    Email Communication
    Customer Support
    Castilian Spanish
    Customer Service
    Online Chat Support
    Technical Support
  • $40 hourly
    I am very adaptable, a quick learner, I have very strong communication skills, and speak fluent English and Spanish. I'm highly skilled, organized, detail-oriented and focused. I am capable of completing tasks quickly as well as efficiently, so I can manage to be in a fast paced environment.
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    Executive Support
    Project Management
    Sales & Marketing
    Meeting Notes
    Slack
    Asana
    Email Management
    Calendar Management
    HubSpot
    Meeting Scheduling
    Copywriting
    File Management
    Microsoft Office
    Email Communication
    Data Entry
  • $6 hourly
    ○ Data entry. • Copying data from Pdf to Excel. • Copying data from Pdf to Word. • Copying data from Image file’s into Excel or MS Word. • Database creation via Excel ○ Administrative assistant • E-mail handling • Creating memos Skills: ✓ Inventory management and database creation via Excel. ✓ Excellent skills for data entry like PDF to Excel Sheet. ✓ Organization. ✓ Critical thinking.
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    Inventory Management
    Active Listening
    Keyboarding
    Visual Basic for Applications
    Email Communication
    Typing
    Communications
    Microsoft Excel
  • $20 hourly
    🌟 Welcome to my profile! 🌟 Are you seeking a versatile professional who can provide comprehensive support in market intelligence and financial planning? Look no further! I'm Kevin, and I specialize in offering holistic solutions to help businesses thrive in today's competitive landscape. 🔍 Market Intelligence Expertise: With a keen eye for market trends and consumer behavior, I excel in gathering, analyzing, and interpreting data to deliver actionable insights. Whether it's conducting competitor analysis, identifying emerging market opportunities, or assessing customer preferences, I'm dedicated to providing valuable intelligence to drive strategic decision-making. 💼 Financial Planning Proficiency: I bring Knowledge in developing financial plans, budgets, and forecasts tailored to meet clients' specific needs and goals. I thrive on optimizing resource allocation, identifying cost-saving opportunities, and guiding businesses toward sustainable financial growth. 🤝 Holistic Approach: What sets me apart is my holistic approach to problem-solving. I understand that success requires more than just numbers – it demands a deep understanding of the interconnectedness between market dynamics and financial strategies. By considering all relevant factors, I ensure that my recommendations are comprehensive, effective, and aligned with my clients' overarching objectives. 🚀 Why Choose Me: -Strong analytical skills combined with a creative mindset to uncover innovative solutions. -Excellent communication and collaboration abilities to work seamlessly with clients and stakeholders. Let's collaborate to unlock the full potential of your business. Whether you need market research insights, financial strategy development, or a blend of both, I'm here to help you succeed. Reach out today, and let's embark on a journey toward growth and prosperity together!
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    Real Estate
    Organizational Behavior
    Customer Support
    Google Workspace
    Gorgias
    Communication Skills
    Professional Tone
    Shopify
    Email Communication
  • $10 hourly
    Are you seeking an expert Customer Support Specialist? You are looking at the right profile! I am an experienced customer service specialist who has been supporting numerous BPO companies. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of cause and providing a quick and efficient resolution to the customer's situation. Engaging, patient, and highly motivated customer service professional with four years of experience in the business industry. I’m an enthusiastic, conscientious, hard worker with an eye for detail and a passion for language. Punctuality, as well as reliability, are my strengths. I strive to accomplish goal-oriented results. Customer Support for BPO Companies - Email (Zendesk) - Chat (LiveEngage) - Social Media Management & Moderation Admin Work - Data Entry - Collecting emails and contact information - G-suite (Google Docs, Google Sheet) - File Conversion (PDF to Excel/Word) - Microsoft Office (Word, Excel/ CSV files, Outlook) - Internet Research My work-from-home office is fully equipped with everything that I need to work from here. I am equipped with both a webcam and a USB headset. I have full video/audio teleconferencing capability, and I have used Slack, Skype, TeamViewer, Dropbox, WebEx, GoToMeeting, Google Hangouts, Google Calendar, Google Docs, and Google Drive.
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    Customer Support Plugin
    Data Entry
    BPO Call Center
    Technical Support
    Email Communication
    Customer Service
    Interpersonal Skills
    Product Knowledge
    Phone Communication
    Order Tracking
    Email Support
    English
    Zendesk
  • $13 hourly
    I am a native Japanese and a Upwork basis freelancer. I offer my service to do diverse tasks that require general knowledge of English, Spanish and Japanese, mostly I dedicated for a translation work. I love the works that add the business value to clients and contribute something good for a global society through my service. Please feel free to consult me without reserve. Thank you for looking my profile.
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    General Transcription
    Spanish to Japanese Translation
    Business Proposal
    Online Research
    English to Japanese Translation
    Japanese to Spanish Translation
    Business Translation
    Japanese
    CV/Resume Translation
    Spanish
    Proofreading
    English
    Email Communication
    Translation
  • $10 hourly
    I'm Adrian Vanderlinder, and my journey is a testament to versatility and continuous growth. My academic foundation lies in Tourism and Business Administration, setting the stage for a career marked by diverse experiences and unwavering dedication. I'm driven by a relentless pursuit of professional growth, continuously seeking new challenges and opportunities to expand my horizons. My adaptable skill set and results-oriented mindset position me to excel in any industry or role I embrace. As a Sales Manager's Assistant in the real estate sector, I thrived in a competitive landscape, consistently delivering outstanding results. Building trust and rapport with clients is second nature to me, and I pride myself on my ability to navigate the intricate nuances of the real estate market. In another pivotal role, I served as a Business Group President's Assistant, where I played a crucial part in supporting strategic initiatives. This experience sharpened my organizational and leadership skills, further fueling my passion for making a difference. My journey also includes a role as a Customer Service Representative for a leading American bank. In this capacity, I honed my commitment to delivering exceptional service and creating positive customer experiences. I'm a dynamic professional poised to make a significant impact across diverse industries, embodying the spirit of versatility and excellence.
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    Team Building
    Management Skills
    Sales
    Email Support
    Order Fulfillment
    Email Communication
    Customer Support
  • $20 hourly
    I help manage day-to-day business operations to achieve set goals within expectations. As a certified business manager, I focus on project and operations management, overseeing administrative processes and supporting internal tasks that ensure compliance with company regulations to adequately improve productivity and quality. Areas of Expertise: • Accounting reports. • Copywriting. • Copy editing. • Digital advertising. • Email marketing. • Operations management. • Payroll and billing management. • Project management. • Quality assurance. • Quality control. • Records management. Soft Skills: • Critical thinking. • Leadership & team work. • Problem solving. • Responsibility. • Team & client communication. • Team oversight. • Time management.
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    File Maintenance
    Time Management
    Administrative Support
    Virtual Assistance
    Email Communication
    Personnel Records
    Task Coordination
    Financial Reporting
    Records Management
    Problem Solving
    Data Entry
    Budget Management
    Invoicing
    Payroll Accounting
  • $5 hourly
    𝐇𝐞𝐥𝐥𝐨 𝐭𝐡𝐞𝐫𝐞❗, 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐯𝐢𝐬𝐢𝐭𝐢𝐧𝐠 𝐦𝐲 𝐩𝐫𝐨𝐟𝐢𝐥𝐞. Here are some of my best qualities: 🔵Data entry 🔵Email Handling 🔵Web Research 🔵Scan PDF to Excel 🔵Audio/Video/Podcast translation into text. 🔵Administrative Assistant ✔Capable of typing at a rate of 80 words per minute with a high level of accuracy. ✔Microsoft Office ✔Google Sheets ✔Excel Spreadsheets ✔The ability to spot errors ✔PowerPoint slides ✔Google Drive ✔Notion management ✔Ability to translate, especially English-Spanish and Spanish-English 🔴Availability 24/7 ▶𝗜 𝗵𝗮𝘃𝗲 𝘁𝗵𝗲 𝘀𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝘁𝗼 𝗯𝗲 𝗮 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗮𝘀𝘀𝗲𝘁 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗼𝗿 𝗻𝗲𝗲𝗱𝘀. My combination of technical expertise and strong work ethic make me an ideal candidate for any role. I'm confident that I can bring value to your organization and help you achieve your goals. ▶𝗜❜𝗺 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗯𝗿𝗶𝗻𝗴 𝗺𝘆 𝗸𝗲𝗲𝗻 𝗲𝘆𝗲 𝗳𝗼𝗿 𝗱𝗲𝘁𝗮𝗶𝗹 𝗮𝗻𝗱 𝘀𝘁𝗿𝗼𝗻𝗴 𝘄𝗼𝗿𝗸 𝗲𝘁𝗵𝗶𝗰 𝘁𝗼 𝗮 𝗻𝗲𝘄 𝗿𝗼𝗹𝗲, 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗮𝗻 𝘂𝘀𝗲 𝗺𝘆 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘁𝗵𝗲𝗶𝗿 𝗱𝗮𝘁𝗮 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗺𝗮𝗸𝗶𝗻𝗴 𝗽𝗿𝗼𝗰𝗲𝘀𝘀. I'm excited to make a positive impact and contribute to your company's success. ▶𝗜 𝗮𝗹𝘀𝗼 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝘁𝗵𝗮𝘁 𝗺𝘆 𝗺𝗮𝗶𝗻 𝗾𝘂𝗮𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗿𝗲 𝗺𝘆 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗹𝗶𝘀𝘁𝗲𝗻 𝗮𝗻𝗱 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘁𝗵𝗲 𝗰𝗹𝗶𝗲𝗻𝘁❜𝘀 𝗻𝗲𝗲𝗱𝘀, my willingness to help and my empathy with the client. Therefore, I work with the intention of providing an effective solution to your needs, always with good treatment. I'll make sure you won't regret hiring me.
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    Document Translation
    Data Analysis
    Microsoft Word
    Microsoft Excel
    Communication Etiquette
    Email Communication
    Data Entry
    Interpersonal Skills
    Customer Support
    Email Support
  • $8 hourly
    Thank you for visiting my profile, I've been an experienced customer service representative,Back office, SME ( Subject matter expert),Team Leader at Concentrix, Interviewer for an immigration law firm I am organized, responsible and a fast learner. These are the services I can help your business with: ✅Personal assistant ✅ Virtual assistant ✅ Customer support through email, live chat, and phone. ✅ Order fulfillment. ✅ Processing returns/Exchanges/Refunds. ✅ Data entry. ✅ Proficiency Microsoft Office (Word, Excel, Outlook) ✅ Wordpress management ✅ Community manager ✅ Editing videos and post creation(Canva) ✅ Photoshop ✅ Copywriting ✅ Email marketing (using Sending blue *Brevo) ✅ Facebook ads ✅ Instagram ads ✅ Google Ads ✅ Chat GPT prompts specialist
    vsuc_fltilesrefresh_TrophyIcon Email
    Spanish
    HubSpot
    Sendinblue
    WordPress Website
    Community Management
    Content Moderation
    ChatGPT
    Online Chat Support
    Virtual Assistance
    Email Support
    Customer Experience
    Order Fulfillment
    Customer Support
    Email Communication
  • $15 hourly
    Hi! 👋 Seeking for an expert Virtual Assistant with web design and Marketing experience? You are looking at the right profile! With five years of assistant experience and a solid background in marketing, I am confident that I would be an ideal asset to your team. I have a proven track record of providing administrative and creative assistance to ensure that tasks are completed accurately and on time. I am knowledgeable with software applications such as: 💻 Webflow 🎨Figma 🖌Canva 📒 Teamwork Desk, Monday.com, ClickUp, Zoom, Slack and Asana. 📈 Office: Excel, Team, Teams, Outlook, OneDrive, Word, and Power Point. 🟢 Google Drive, Google Maps, Google Sheets, Google Meet, Gmail, and Google Ads 🖨 Adobe PDF 📦 Dropbox. 🛣 Global Mapper, Google Earth. 📐AutoCAD, AutoCAD LT, NanoCAD and Civil 3D My flexible yet organized approach will provide you with an excellent service experience from the first contact until completion. Let's get in touch. Send me a message! 🔔📬
    vsuc_fltilesrefresh_TrophyIcon Email
    WordPress
    Figma to Webflow Plugin
    Webflow
    Email Marketing
    Content Creation
    Packaging Design
    Canva
    Social Media Marketing
    Virtual Assistance
    Spanish
    Graphic Design
    Brand Marketing
    Marketing Consulting
    Marketing
    Email Communication
  • $6 hourly
    Hello, I am Oliver, a professional photographer, voice talent, social media content creator, and community manager. I have expertise in Adobe Photoshop, Premiere Pro, and Capture as my main editing tools. Also: Canva, ClickUp, Notion, and Metricool. I have been working diligently in these fields for two years. I am a hardworking and responsible person who is interested not only in building skills but also in learning new things. My native language is Spanish, and I have fluency in English.  My Specialties: ✅ Adobe Photoshop, Premiere Pro, or Capture ✅ ClickUp/Canva/Notion/Metricool/Microsoft Office ✅ Content Creation/Social Media Management ✅ Scheduling/Email Management/Data Entry ✅ Voice Over (Narration, Character, Commercials, Radio broadcast, Phone Message/IVR and Corporate) ✅ Translation Reasons to choose me: ✅ 100% satisfaction. Your satisfaction is my main focus. ✅ I will provide you with excellent service, starting from communication until delivery. ✅ I always look for originality and pure creativity in my work. Feel free to reach out if you have any questions. I look forward to a great relationship.
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    Microsoft Office
    Notion
    ClickUp
    Canva
    Social Media Content
    Community Management
    Translation
    Virtual Assistance
    Video Editing
    Scheduling
    Digital Photography & Cinematography
    Email Communication
    Data Entry
    Voice Acting
  • $10 hourly
    Do you want to bring exceptional customer service and personalized support to your business? As a detail-oriented, dynamic, and reliable professional with a passion for helping people, I have over 12 years of experience in the customer service industry and 4 years of experience in management and leadership. I understand that customers judge a business based on the service they receive, rather than just the quality of products and services. That's why I strive to make every customer feel important and valued by providing valuable advice, keeping them updated on progress, responding quickly to calls and emails, and being creative in finding ways to help them. I believe that building a personal relationship with customers is key to creating a successful and lasting business, and I am committed to finding alternative solutions and showing generosity to ensure that my clients are satisfied. In addition to my customer service expertise, I also have experience with eCommerce platforms such as Shopify. I am confident in my ability to bring value to any business and am excited to explore opportunities. I offer a range of services to help businesses improve their customer service and streamline their operations, including: ✅ Customer service 📧 Email support 💬 Live chat support 📞 Phone communication 📱 Social media moderation 🖥️ Tier 1 Technical Support 🌐 Ecommerce (Shopify, AliExpress, DSers) 📦 Order fulfillment ✅ CRMs: 💎 Zendesk 🔥 Salesforce ⚡️ Kustomer 🎯 Asana 🚀 HubSpot ✅ Administration work 📊 Data entry 📝 G-Suite (Google Docs, Google Sheets, etc.) 🗂️ Microsoft Office (Word, Excel/CSV files, Outlook, etc.) 🗓️ Calendars (Google Calendar, Doodle, Worldtimebuddy, Zcal, Notion) 📬 Email management 📢 Communication (Google Meet, Zoom, Slack, Jitsi, Skype, RingCentral, and more) 🔍 Advanced Web Research With my strong attention to detail, proactive problem-solving skills, and ability to adapt to changing needs, I am confident that I can bring value to any business. Whether you need support with customer service, administrative tasks, or translation services, I am here to help.
    vsuc_fltilesrefresh_TrophyIcon Email
    Ecommerce
    Quality Assurance
    Technical Support
    Shopify
    Zendesk
    Email Support
    Phone Support
    Communication Etiquette
    Online Chat Support
    Customer Satisfaction
    Customer Service
    Data Entry
    Email Communication
    English
    Spanish
  • $5 hourly
    Hi there! During my 4-year stint in the hotel industry, I've worn various hats in some fantastic tourist resorts. From ensuring top-notch guest service to managing the concierge desk and supervising the front desk operations, I've covered a lot of ground in delivering exceptional hospitality experiences. 🏨 But that's not all! I've also spent a solid 3 years navigating the fast-paced world of call centers. As a customer service representative, I honed my skills in effective communication and problem-solving over the phone. ☎️ Now, I'm thrilled at the prospect of merging these experiences and skills to contribute effectively to your team's success. Ready to bring my A-game and make a positive impact! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email
    Microsoft Excel
    Microsoft Word
    Administrative Support
    Virtual Assistance
    BPO Call Center
    Appointment Setting
    Sales Call
    Booking Services
    Email Communication
    Hospital Services
    Customer Satisfaction
    Customer Service
    Front Desk
    Phone Support
    Online Chat Support
    Email Support
    Travel & Hospitality
  • $25 hourly
    🚀 Experienced Virtual Assistant and E-commerce Specialist With a proven track over 8 years in Administrative Organization, 2 years in Customer Service, and another 2 years specializing in E-commerce, I bring a skill of expertise to support your business. Fluent in both English and Spanish, I am deeply passionate about e-commerce and dedicated to delivering top-notch service. Why Choose Me: 🎓 Holder of a degree in Business Administration. 🌟 Proactive, loyal, and a valuable team player. 🕵️ A problem solver with a keen eye for organization. 🤝 Honest, engaged, patient, and always eager to learn. Skills and Tools: 🤝 Proficient in Team Management | Customer Service 📊 Data Entry 🖥️ Google Workplace 🚚 Handling shipping information 🔄 Handling tracking and returns/refunds 🌐 Internet Research 📎 Microsoft Office (Word, PowerPoint, Excel, Outlook) 📦 Order Fulfillment 🗓️ Organize agenda and calendar 🛒 Experienced in Etsy Seller | Shopify | WooCommerce | WordPress | Aliexpress 🎨 Proficient in Canva | Printify 🚚 Well-versed in CJ Dropshipping | Dsers | Oberlo 💬 Proficient in Slack | Live Chats (Trengo | Gorgias) 📑 Experienced in Notion | Trello | Zoho | Asana (Tasks | Projects) ⏰ Time Tracker: Monitask | Top Tracker | Tmetric | Time Doctor If you're looking for someone meticulous, experienced, and committed to taking your e-commerce operations to the next level, I'm here to help. Let's make your business thrive!
    vsuc_fltilesrefresh_TrophyIcon Email
    WordPress
    WooCommerce
    English
    Spanish
    Gorgias
    Customer Support
    SEO Keyword Research
    AliExpress
    Customer Service
    Etsy Listing
    Manage Etsy Site
    Dropshipping
    Email Communication
    Data Entry
  • $10 hourly
    As a Customer Care Agent, I’ve gained extensive experience across several facets of customer service. During my time as a call center agent, I used Zendesk, Magento, Stripe, to pull up customer context to deliver more personalized support without requiring customers to repeat themselves. I’ve also demonstrated strong results through my work. Among my peers, I’m known as an approachable, personable, patient and driven agent. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Microsoft Excel
    Scheduling
    Slack
    Stripe
    Administrate
    Email Communication
    Data Entry
    Customer Satisfaction
    Video Game
    Microsoft Office
    Customer Service
    Accounting Basics
    Zendesk
    Phone Support
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