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Hire the best Email Freelancers in Bacolod City, PH

Check out Email Freelancers in Bacolod City, PH with the skills you need for your next job.
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4.5/5
based on 17,069 client reviews
  • $12 hourly
    • 5.0/5
    • (5 jobs)
    Looking for a customer service pro who can deliver exceptional support and turn inquiries into lasting customer relationships? Let’s make your customers smile!😊 🔹 Why Work With Me? With 8 years of experience in customer service, BPO, and e-commerce, I specialize in providing top-notch support across various industries. Whether it's email, live chat, or phone support, I ensure fast, friendly, and solution-driven interactions. ✅ 5-Star Client Satisfaction ✅ Experience Assisting US Customers ✅ Flexible to Work in Your Time Zone 📌 My Expertise: ✔ Customer Support (Email, Live Chat, Inbound & Outbound Calls) ✔ Order Management (Refunds, Tracking, Product Inquiries) ✔ Lead Generation & Pre-Qualifying Leads ✔ Web Research & Data Entry ✔ Team Collaboration & Process Improvement 🛠️ Tools & Platforms I Use: 💻 Helpdesk & CRM: Zendesk, Zoho,Gorgias, Shopify, Kajabi 📊 Project Management: Asana, Slack, Zoom 📩 Communication: Microsoft Outlook, Google Docs, Excel 🚀 What You Can Expect From Me: ⭐ Fast & Friendly Customer Support – No long wait times, just solutions! ⭐ High Customer Satisfaction – Keeping your customers happy and engaged. ⭐ Proactive Problem-Solving – Resolving issues with efficiency and care. ⭐ Personalized Approach – Every customer gets the attention they deserve. 📩 Let’s Work Together! I’d love to discuss how I can contribute to your team’s success. Send me a message, and let’s create an outstanding customer experience!🚀
    Featured Skill Email
    Zoho Desk
    Email Communication
    Social Customer Service
    Customer Transaction Email
    Customer Care
    Data Entry
    Gorgias
    Shopify
    Virtual Assistance
    Customer Support
    Customer Service
    Order Tracking
    Ecommerce Support
    Online Chat Support
    Email Support
  • $10 hourly
    • 5.0/5
    • (41 jobs)
    Highly capable, experienced administrative professional and customer service provider. For over a decade, I have developed a wide range of both written and verbal skills. I am multi-skilled, with a lot of integrity and a willingness to go the extra mile to satisfy my client. I am experienced in handling sales and billing complaints as I have worked with some of the top US, UK, and Australian-based companies as Operations Supervisor. My top skills are Customer service through phone, email, and chat. I’m also skilled and expert in Administrative work, Online Research, Social Media Management, and Data management. I am reliable and can handle a great deal of pressure and given a chance, I will exceed your expectations. I am skilled, expert, and knowledgeable in the following: * MS Office * G Suite * Salesforce * Stripe * Shopify * Zopim * Zendesk * Siebel * Ring Central * Talk Desk * LimeLight * Dropshipping
    Featured Skill Email
    Email Communication
    Calendar Management
    Campaign Management
    Customer Satisfaction
    Order Management
    Ticketing System
    Order Fulfillment
    Virtual Assistance
    Dropshipping
    Shopify
    Customer Service
    Team Management
    Online Chat Support
    Email Support
    Zendesk
  • $7 hourly
    • 5.0/5
    • (10 jobs)
    I am proud to say that I am experienced technical support representative for more than 11 years of tenure. In every calls I receive I make sure that I provide quality assurance and excellent customer satisfaction that their issues will have a resolution. Mastered multi tasking under pressure, reliable and committed to finish tasks provided in a given time.
    Featured Skill Email
    Email Communication
    Data Entry
    Customer Service
    Online Chat Support
  • $7 hourly
    • 4.9/5
    • (18 jobs)
    1. I offer the best customer service like handling difficult customers, solving technical issues, also managing a team, answering email inquiries and other customer support services. 2. I had more than 8 years of experience in customer service both in a call center and homebased. 3. I had worked with specific platforms Trello, Slack, Shopify, Olark, Sugar CRM, Maps, Zoho, wordpress, click2mail, and Podio. 4. I am proficient in writing and oral English. 5. I had used Ringcentral, Whatsapp, Mojo and Skype for inbound and outbound calls. 6. I had knowledge in sales, customer and technical support because I have been professionally trained in a call center. For the past 11 years of experience in of customer, technical and sales support to call centers and also home-based, I may say that I am becoming an expert to these field. My main competencies is to handle good customer support and make good sales, give assistance to technical issues to the customer and give empathy and connection to my customers. Recently, I had worked with a Sales Campaign for almost 2 years.I was able to close sales prospects for the given goal each month. I also did tech support on the said project.
    Featured Skill Email
    Customer Support
    Sales
    Microsoft Excel
    Lead Generation
    Communications
    Data Entry
    Administrative Support
    Technical Support
    Email Communication
    Search Engine Optimization
    Email Support
    Online Chat Support
  • $12 hourly
    • 5.0/5
    • (30 jobs)
    If you're looking for someone to take the loads of communicating with your LEADs and spend more time dealing with important matters. Then I can help you in doing so. I am a detail-oriented professional with more than eight years of dedicated experience as a customer service representative, coupled with six years of successfully serving as a virtual assistant for diverse clients. My skills encompass a range of tasks, including lead generation, appointment setting, cold calling, and various administrative responsibilities. Let me do the action and be delighted with the great results.
    Featured Skill Email
    Email Communication
    Customer Service
    Adobe Photoshop
    Scheduling
    Technical Support
    Outbound Sales
    Video Editing
    Cold Calling
    Microsoft Excel
    Sales
    WordPress e-Commerce
    Telemarketing
  • $6 hourly
    • 5.0/5
    • (6 jobs)
    I am a seasoned customer support and virtual assistant. Have a passion for learning more. I have handled various tasks related to e-commerce brands such as order entry, tracking delivery and fulfilment follow-up, social media moderation, disputes and complaints. Ensuring customer satisfaction and retention. Here are some of the tools that I have used: Gorgias, Reamaze, Zendesk, Helpscout, Asana, Monday.com, Shopify, Amazon Seller Central, and Edge.
    Featured Skill Email
    Customer Retention
    Customer Support
    Shopify
    Customer Service
    Gorgias
    Google Sheets
    Online Chat Support
    Customer Satisfaction
    Re:amaze
    Email Communication
    Zendesk
    Microsoft Excel
    Lead Generation
    Data Entry
  • $12 hourly
    • 4.6/5
    • (8 jobs)
    Substantial experience and outstanding skills in customer service and e-commerce for 8 years. Experienced in using and navigating different platforms such as Zendesk, Salesforce, Freshdesk, Gorgias, Konnektive, Shopify, LiveChat, and Shipstation. Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle different types of clients. Outstanding skills in both oral and written communication. Excellent interpersonal skills and a team player.
    Featured Skill Email
    Email Communication
    Shopify
    Customer Service
    Administrative Support
    Online Chat Support
    Customer Support
  • $15 hourly
    • 5.0/5
    • (17 jobs)
    I Got You 👊 Apps and Tools: ★Netsuite ★Go High Level ★Asana ★Ontraport ★Canva ★Google Suite ★Adobe Photoshop ★Adobe Illustrator ★MS Office Experiences in: ⚡Sales ⚡Customer Service ⚡Lead Generation ⚡Technical Support ⚡Appointment Setting ⚡Recruitment Specialist ⚡Insurance Fronter ⚡Social Media Management ⚡Business to Business Sales ⚡Dental VA ⚡investment Qualifier ⚡Sales Assistant
    Featured Skill Email
    Video Editing
    Sales
    Customer Support
    CRM Automation
    Social Media Marketing
    Social Media Management
    Social Media Management Tracking
    Social Media Management Analytics
    Social Media Imagery
    CapCut
    DaVinci Resolve
    HighLevel
    Canva
    Email Communication
    Data Entry
  • $8 hourly
    • 0.0/5
    • (4 jobs)
    Greetings! I am pleased to introduce myself as a seasoned Customer Support professional with seven years of experience. My career began as a restaurant staff, followed by a tenure as a call center agent, which helped me sharpen my skills and eventually transition into a Virtual Assistant role. Throughout my career, I have had the privilege of working with reputable companies such as eBay, Mediacom, and Sprint, where I have provided exceptional support to customers in various capacities, including phone customer service, sales, and technical support. My expertise extends to email and social media support, remote assistance, and decision-making on a case-by-case basis. In addition, I have experience working as a back-office team member for a bank holding company, where I was responsible for resolving card disputes. As a Virtual Assistant, I have gained experience in data entry, application processing, lease renewals, call and email management, job request follow-ups, and more. I am highly proficient in working under pressure during peak hours, managing customer queues, and multitasking while maintaining a professional demeanor. My commitment to providing 100% dedication and high-quality support is a guarantee that I take pride in. I am comfortable working independently or as part of a team and believe that my loyalty, honest performance, and strong process improvement orientation will be valuable to any organization. Open communication is essential in any business relationship, and I have excellent communication skills that enable me to engage effectively with clients and colleagues. Thank you for considering my application. If you have any business opportunities that align with my skills and experience, please do not hesitate to connect with me. Best regards, Jerah
    Featured Skill Email
    Notion
    Gorgias
    Slack
    Shopify
    Technical Support
    Customer Satisfaction
    Customer Engagement
    eBay Listing
    Customer Service
    Lead Generation
    eBay
    Email Communication
    Google Docs
    Data Entry
    Microsoft Excel
  • $9 hourly
    • 4.4/5
    • (59 jobs)
    Do you need help with your e-commerce business? I can help. I have been working here at Upwork for premium clients for 10+years now and I have worked as a Customer Support Manager and Virtual Assistant to many clients who started their e-commerce business here in Upwork, so this only means that I am well-versed in handling your e-commerce store and other tasks that you as a client needs in your business. However, I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, can be left with less supervision, I work on the job efficiently, and can speak and write English correctly. Skills that I am well versed in: Adding Products to eCommerce website eCommerce Management Answering emails via Zendesk Answering emails via Freshdesk Answering emails via Gorgias Outlook Shopify Shipstation ShipBob DeepL Kopy Aliexpress Basic Editing Skills Order Fulfillment Magento Zoho Social Media Management Responding to Facebook and Instagram messages and comments moderation Google Apps (Google Sheets, Google Docs, Google Drive) Todoist Slack Canva ChatGPT
    Featured Skill Email
    Order Fulfillment
    Dropshipping
    Ecommerce
    US English Dialect
    Customer Service
    Email Communication
    Customer Support
    Shopify
    Intercom
    Order Processing
    Zendesk
    Inbound Inquiry
    Freshdesk
  • $8 hourly
    • 4.0/5
    • (2 jobs)
    I am an Accounting graduate with a QuickBooks certification and a background in customer support, data entry, and e-commerce operations. Recently, I worked with a t-shirt company, managing product listings and addressing customer concerns on Shopify and other fashion platforms. Highly motivated and detail-oriented, I am committed to delivering accurate and organized reports while continuously expanding my skill set. With a strong ability to adapt and problem-solve, I ensure efficiency and professionalism in every task I undertake.
    Featured Skill Email
    Transaction Data Entry
    Data Entry
    Shopify
    Graphic Design
    Product Listings
    Email Communication
    Intuit QuickBooks
    Bookkeeping
    Customer Support
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    I have been in the customer service industry for more than 15 years. I am self-driven and results-oriented, with a positive outlook and a clear focus on high quality. I am currently residing in Veracruz, Mexico, and can work during the US timezone. I value my flexibility in comcommunication well as my wide range of acquired knowledge. I believe that this will help in meeting the needs and providing satisfaction to my clients. Skills include but are not limited to: - Email, -Skype - Slack - Chat - Asana - Google Drive - Freshdesk - Intercom - Shopify - Amazon - Gorgias - Zendesk - AirBnb My goal is to obtain a position that allows me to gain additional skills as well as utilize my current skills that will help to contribute to my work. I am looking for a part-time or full-time and long-term position. I am a fast learner, eager to learn, motivated, well organized, and open to work in any other area.
    Featured Skill Email
    Shopify
    Amazon
    Facebook
    Customer Support
    Slack
    Gorgias
    Ecommerce
    Answered Ticket
    Email Communication
    Property Management
    Intercom
    Freshdesk
    Online Chat Support
  • $15 hourly
    • 4.2/5
    • (7 jobs)
    A graduate of Bachelor of Science in Information Technology. Obtained extensive training program with a wealth of experience in Recruitment, Human Resources, and customer service background, proficient in Recruitment, TA, VA, MS Office application, ATS, Telemarketing, Sourcing, Sales Inventory management, organizing, planning, and product selling. Sr. Coordinator [Nov - Present] Sr. Recruiting Coordinator/Administrator/Project Manager [Nov - Present] Head Human Resources Administrative [Apr 2021 - Nov 2021] Admin VA (Home-based) [May 2021 - Jan 2022] Data Minning (Real Estate) Sr. Recruitment Specialist [Nov. 2012 - Feb. 2018] Manager [September 2011 – October 2012] Account Executive [August 01, 2010 – February 28, 2011] Technical Support Representative Admin Officer / Customer Loans Officer Sr. Coordinator [Nov - Present] Sr. Recruiting Coordinator/Administrator/Project Manager [Nov - Present] *Provide overall recruitment administration support for the recruitment function Partner with the recruiter to understand priorities *Open requisitions once fully approved; edit and post as required Interview scheduling Sourcing talent *Formatting resume before submitting to the client. *Project management of job pipelines to ensure no candidate falls through the cracks. *Schedule Interviews with the Hiring Manager and the Client if needed. *Job Posting in the ATS and help Building the Recruiter build the pipeline. *Sourcing open requirements using some Job portals. Head Human Resources Administrative [Apr 2021 - Nov 2021] *Hiring Caregiver/HHA/CNA/LPN *Forming and maintaining employee records. *Updating databases internally, such as sick and maternity leave. *Preparing and amending where necessary HR documents ADMIN VA (Home-based) [May 2021 - Jan 2022] Updating files and checking specific information for the Hiring Process *Inform various information Sr. RECRUITMENT SPECIALIST [Nov. 2012 - Feb. 2018] *Conduct end-to-end hiring process from sourcing to new hire onboarding *Deliver quality candidates to Operations and Hiring Managers *Real-time updating of recruitment database, trackers, and process documentation *Onboarding, process orientation, and knowledge transfer to new team members *Create and maintain report trackers and databases that would be used in recruitment reports and analyses *Provides Recruitment reports – DRU, sourcing reports, Cost Utilization, others *Understands and meets Recruitment KPIs by creating process improvements and hiring strategies *Implement the hiring process following the 4-Level Check and calibration sessions with the key stakeholders. MANAGER [September 2011 – October 2012] *Responsible for planning and directing the work of a group of individuals *Monitoring their work, and taking corrective action when necessary *Manage all Operation Processes *Initiates sales process, developing business proposals *Making reports, schedule of all employees, promoting & planning new strategies *Getting prospective clients ACCOUNT EXECUTIVE [August 01, 2010 – February 28, 2011] *Prepare sales proposals, contracts, and other supporting documents *Assist in the promotion campaign/events of the station *Updates the department regarding the development of assigned & prospective accounts *Regularly visit assigned clients to monitor the movement of accounts and present *New proposal or package *Initiates sales process by prospecting, scheduling appointments, and making initial *Accountable for customer satisfaction and providing high-quality service TECHNICAL SUPPORT REPRESENTATIVE *Perform help-desk such as Windows Installation *Basic troubleshooting *Responds to telephone inquiries for questions and answers technically *And support users by providing a convenient Network PC. *Provide and do technical troubleshooting to their phone lines *See to it that customers are well provided with the issues they have on hand Admin Officer / Customer Loans Officer *Responsible for handling accounts for Minor and major clients *Responsible for all promo and events *Deals with major and minor companies for marketing purposes. *Maintaining files of the clients *Collecting necessary documents of the clients *Evaluates applications for the loan process *Oversee office administration for Cebu sites *Responsible for email transaction *Process and coordinate permits *Manage incoming phone calls
    Featured Skill Email
    Virtual Assistance
    LinkedIn
    Computer Skills
    Candidate Evaluation
    Human Resource Management
    Candidate Sourcing
    Business Plan
    Recruiting
    Boolean Search
    Administrative Support
    Candidate Interviewing
    Candidate Management
    Product Marketing
    Email Communication
  • $5 hourly
    • 4.8/5
    • (27 jobs)
    Thank you for viewing my profile! An English Proficient Virtual Assistant with 4 years of experience in providing clerical and administrative support. Having worked with dynamic companies, I have acquired the skill of being able to learn new tools and systems quickly without sacrificing the quality of the output. I am now a Virtual Assistant available to help clients focus on the more important things by allowing me to help with the mundane tasks. Here is a list of skills that I can offer - Virtual Assistance & Data Entry - Web Research - Google Docs, Google Sheet, MS Word, MS Excel - Email Management - Schedule Management using Google Calendar - Transcription - Social Media Management - PDF Conversion I am detailed and thorough professional with over four years of administrative experience (Elance-oDesk) - data entry/mining/research environment. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with computer, copier/scanner/fax and color printer. I provide creative and detailed administrative writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I posses the self discipline and time management skills necessary to have served as a data employee for the past two years. I can bring value to your business and help solve your data issues, customer service need and research assignment on time. I have extensive experience in marketing, the health care field, advertising, real estate and small business management.
    Featured Skill Email
    Customer Support
    Administrative Support
    General Transcription
    Customer Service
    Email Communication
    Data Entry
  • $6 hourly
    • 3.0/5
    • (2 jobs)
    A College Graduate with A Bachelor's degree in Marketing. Dependable and responsible in any given task. Delivers task promptly and correctly. Have an extensive knowledge in Data Entry and Research jobs. Knows how to use Microsoft word and Microsoft Excel.
    Featured Skill Email
    Content Management
    Email Communication
    Data Entry
  • $15 hourly
    • 4.9/5
    • (11 jobs)
    As a highly accomplished customer service and sales support specialist, I have extensive experience in leading and motivating top-performing service teams to provide exceptional customer care. My knowledge and skills enable me to contribute to the success of your company. Throughout my career, I have demonstrated my leadership and managerial abilities by coordinating and leading various teams and processes to achieve organizational goals. From assigning tasks and training team members to preparing reports and coordinating meetings, I excel in establishing objectives, collaborating with cross-functional departments, and inspiring teams to exceed personal and corporate objectives. My skill set includes leadership, problem-solving, computer competencies, creativity, excellent communication, and interpersonal skills, decision-making, time management, organization, and understanding of performance indicators. I have experience in hiring, training, and preparing representatives to handle customer inquiries and complaints and troubleshoot problems with services or products. I ensure that agents understand and comply with all company objectives, performance standards, and policies. I also answer agent questions regarding best practices or difficult calls, identify operational issues, and suggest possible improvements. Additionally, I monitor and evaluate agent performance, provide learning or coaching opportunities, and take corrective action when necessary. I am proficient in preparing reports and analyzing data to assist management in determining company goals. I work with other supervisors and management team members to support agents and maximize customer satisfaction. I am skilled in using various software tools, including Dashlane, Slack, Zapier, SurveyGizmo, Typeform, ClickFunnels, Trello, LastPass, Facebook and IG ads management, Hubstaff, Gsuite, GDrive, Dropbox, Google Calendar, Canva, Notion, Indify, Fitpro Tracker, Asana, Notion, Zillow, RedFin, and Airtable. I look forward to leveraging my skills and experience to help your company achieve its objectives.
    Featured Skill Email
    Status Reports
    Data Entry
    KPI Metric Development
    Management Skills
    Administrative Support
    Annual Report
    Google Workspace
    Community Goals & KPIs
    Email Communication
    Online Chat Support
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    I provide tools, support, and guidance to customers on their path to great product user experiences. Addressing questions and offering help to ensure their success and satisfaction.
    Featured Skill Email
    Magento
    WooCommerce
    Salesforce
    Customer Care
    Employee Training
    Training Plan
    Training Needs Analysis
    Training & Development
    Email Communication
    Product Knowledge
    Customer Support
    Email Support
    Zendesk
    Inbound Inquiry
  • $7 hourly
    • 5.0/5
    • (5 jobs)
    Hire me! I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best way to accomplish and get things done is to focus and manage my time in a given day.
    Featured Skill Email
    Legal Assistance
    Customer Support
    Data Entry
    Technical Support
    Email Communication
    Online Help
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    I will be responsible for your day-to-day operations and ensuring everything is organized and on track. I worked with small business owners for four years providing them with projects that are precise, organized and submitted on a timely manner. I'm committed to working with precision. Here are the tasks I can do for you: -Schedule appointments -Conduct online research to find addresses and contact details for a given list of companies -Checking orders on Shopify and Amazon using ChannelGrabber -Create a marketing strategy to increase followers and revenue -Build good engagement with followers -Relevant hashtag research -Create graphics for social media platforms -Community management -Create branding for your business -Schedule posts on Buffer, Later, Hootsuite, Creator Studio, Preview and other related scheduling tool. -Basic video editing -Organize drive and email -Create email templates (MailChimp) -Design pdfs, e-book and presentation -Other administrative task Tools I use: Designing: Canva, Lightroom, Affinity Designer. Video editing: Filmora Scheduling tools: Buffer, Hootsuite, Later, Preview and Creator Studio Others: Calendly, Drive, MailChimp, WordPress, SEMrush, Asana, Monday, Trello, ChannelGrabber I hope to work with you!
    Featured Skill Email
    Video Editing
    Virtual Assistance
    Email Design
    Social Media Imagery
    Project Scheduling
    Administrative Support
    Graphic Design
    Brand Identity
    Canva
    Research Methods
    Email Communication
    Content Creation
    Social Media Management
    Community Engagement
  • $7 hourly
    • 4.9/5
    • (5 jobs)
    With nearly a decade of experience under my belt, I bring reliability, integrity, and honesty to every task. I specialize in e-commerce support, customer service, dropshipping, retention, and technical support, among other areas. I’m dedicated to providing exceptional service and am always ready to work beyond the standard hours to ensure that customer satisfaction is consistently achieved. Let's chat! Cheers!!
    Featured Skill Email
    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Troubleshooting
    Order Fulfillment
    Incident Management
    Technical Support
    Email Communication
  • $10 hourly
    • 5.0/5
    • (1 job)
    I am a passionate and experienced customer care representative. After seven years in the profession, I understand customer service best practices and have strong communication and problem-solving abilities. Here's how I can help you: Customer Support: I've handled client inquiries, complaints, and requests successfully. Email, live chat, and phone help are my strengths. I strive to resolve issues quickly and accurately for satisfied customers. Product Knowledge: I study your products and services to give customers accurate and helpful information. I quickly learn product specs, features, and upgrades to answer customers' queries confidently. Issue Resolution: I quickly detect and resolve customers' issues. I listen, sympathize, and work hard to solve customer issues. I fix problems to transform unhappy consumers into advocates. Time Management: Customer service requires excellent time management. I can prioritize tasks, handle several queries, and meet deadlines without sacrificing quality. Adaptability: I'm adaptable. I learn new systems, procedures, and technologies quickly. I can adapt to unexpected situations and provide excellent service under duress. Customer Retention: Businesses need long-term client relationships. I love customer loyalty and retention. I actively engage consumers, follow up on their experiences, and apply suggestions to improve service. I'll exceed your expectations and boost your customer service. Let's collaborate to improve customer service. Contact me to discuss your needs or questions. I am available to work 40 hours a week.
    Featured Skill Email
    Light Bookkeeping
    Email Communication
    Administrative Support
    Customer Retention
    Sales Promotion
    Email Support
    Phone Communication
    Customer Support
    Phone Support
    Data Entry
    Customer Satisfaction
  • $20 hourly
    • 5.0/5
    • (24 jobs)
    Unlocking Seamless Supply Chains: Over a decade of expertise in supply chain, logistics, and procurement across healthcare, electrical and electronic, mechanical, aviation, and railway industries. What I Bring to the Table: - Identifying product manufacturers/OEMs - Direct engagement with manufacturers - Technical specifications discussions - Proficient in price negotiation - Contract formation expertise - Tarrifs/HS Code classification proficiency - Incoterms familiarity - Expertise in custom documentation - Efficient import/export arrangements - Managing shipping certificates - Adept in logistics monitoring and management Note: With a trader's background, consistently delivering an average of $2M in product value quarterly from the USA, Europe, China, and the UK to the Middle East. Well-versed in the entire trade process, from sourcing and logistics to end-user delivery. Questions? Let's discuss!
    Featured Skill Email
    Graphic Design
    Product Sourcing
    WordPress
    Procurement
    Purchasing Management
    E-Sourcing Software
    Business Development
    Video Editing
    Website
    Technical Support
    Technical Documentation
    Product Management
    Email Communication
    Technical Review
    Market Research
    Lead Generation
    Supply Chain & Logistics
  • $10 hourly
    • 4.8/5
    • (4 jobs)
    As a virtual assistant my strength is being attention to detail, always make sure everything falls in place. I can say I am trusthworthy. Even no one is looking around I am confident that I can deliver the task successfully. One of my weakness is being too detail oriented. Sometimes, I spent much time even after working hours to make sure everything is perfect. I easily got disappointed if I can't get all things done properly which I am working on right now. I am flexible and can work with different kind of tasks. I am open-minded and can be trained easily. I worked with GMB posts, medical lines of business, social media marketing, sales and even real-estate. I am a graduate of Bachelor of Science in Hotel and Restaurant Services, and being in a hospitality management helped me improve my customer skills and business mindset.
    Featured Skill Email
    Phone Communication
    Scheduling
    File Management
    Customer Service
    Sales & Marketing Collateral
    Administrative Support
    Online Market Research
    Real Estate Marketing
    Email Communication
    Communications
    Email Marketing
    Lead Generation
    Data Entry
  • $6 hourly
    • 4.7/5
    • (3 jobs)
    * Excellent communication skills: be able to communicate effectively with customers through various channels (e.g. phone, email, chat). * Problem-solving skills: be able to quickly assess and resolve customer issues. * Attention to detail: be able to accurately record and enter customer information and orders. * Time management skills: be able to efficiently manage their time to handle multiple customer inquiries. * Empathy: be able to understand and empathize with the customer's situation. * Technical skills: I have a basic understanding of the company's e-commerce platform and be able to troubleshoot technical issues. * Multitasking skills: be able to manage multiple customer interactions at the same time. * Patience: I remain calm and professional, even when dealing with difficult or upset customers. * Sales skills: be able to identify customer needs and offer relevant products or services. * Teamwork skills: be able to work collaboratively with other team members, including managers and technical support staff. Throughout my career, As an E-commerce customer service representative, I have a wide range of responsibilities that include handling customer inquiries, resolving issues, and ensuring a positive customer experience. My main task is to assist customers with their orders, answer product-related questions and provide solutions to any concerns or complaints they might have. I possess excellent communication skills and a deep understanding of the company's e-commerce platform and products. I am proficient in recording and entering customer information and orders accurately and efficiently. I also have good problem-solving skills as I am able to identify customer issues quickly and provide solutions in a timely manner. My main goal is to ensure that customers get the help they need as quickly and efficiently as possible. I remain calm and professional regardless of how difficult or upset a customer may be. My empathy and patience help to build a positive rapport with customers, which in turn fosters brand loyalty. I am also able to identify customer needs and recommend relevant products or services, thereby contributing to the growth of my organization's sales. Ultimately, my job as a customer service support representative is to ensure that every customer interaction ends with a positive experience for the customer and enhances the company's reputation.
    Featured Skill Email
    Shopify
    Social Media Website
    Online Chat Support
    Email Support
    Email Communication
  • $8 hourly
    • 4.6/5
    • (20 jobs)
    Feel free to call it a day if you are looking for someone who can generate leads, set appointments, and manage operations because I am on standby to assist you. I focus on fundamental aspects to help businesses grow and automate administrative tasks that are often too important to ignore. My career has spanned more than a decade in B2B sales including target marketing, cold calling and even virtual assistance! 🚀 Sales and Lead Generation Skills: Cold Calling and Outreach- Proactively interacting with the gatekeepers and setting up appointments. Lead Generation and Prospecting- Skilled in discovering and validating relevant leads. CRM and Pipeline Management- Overseeing business sales funnels. Follow-Ups and Nurturing- Converting leads into clientele. 🖥 Virtual Assistant Services: Email and Calendar Management- Handling inbox and schedule with supreme control. Social Media Management and Content Scheduling- Interface Publishing and public relations activities. Document Creation and Data Entry- Composing reports, filing documents and maintaining spreadsheets. Customer Support and Administrative Duties- Handling queries, questions and making sure everything runs smoothly. 💡 I am dedicated and goal oriented. Personally, whether you are after a virtual assistant or looking to fill a gap in your sales team, I guarantee efficiency, professionalism and above all, growth.
    Featured Skill Email
    Data Entry
    Virtual Assistance
    Product Knowledge
    Email Marketing
    Customer Support
    Lead Generation
    Telemarketing
    Customer Service
    Customer Satisfaction
    Administrative Support
    Cold Calling
    Email Communication
    Email Support
    Online Chat Support
  • $5 hourly
    • 4.6/5
    • (2 jobs)
    I don’t wanna sugarcoat my proposal like the others. Let me take this off your plate.I’ll make sure to deliver before the deadline. Let’s talk
    Featured Skill Email
    Customer Service
    Maintenance Connection
    Property Management
    Life Insurance
    Lead Generation
    Appointment Setting
    Cold Calling
    Administrative Support
    Scheduling
    Email Communication
    Real Estate
  • $12 hourly
    • 4.9/5
    • (28 jobs)
    Empowering Entrepreneurs: Your Trusted Partner in Growth Every entrepreneur needs a reliable partner to manage tasks with precision and efficiency, allowing them to focus on what matters most—growing their business. I am that partner, committed to providing proactive, detail-oriented support that drives your success. With a passion for excellence, I go beyond simply completing tasks—I help streamline operations, optimize productivity, and take your business to the next level. Why Work with Me? Let’s turn your vision into reality with dedicated, professional support tailored to your needs: ✔️Full-Time Availability: As a full-time Upwork professional, I am available daily to meet your needs. ✔️Independent & Team Player: Whether working solo or as part of a team, I deliver outstanding results. ✔️Confidentiality Guaranteed: Your information is safe and secure with me. ✔️Round-the-Clock Service: I work 24/7 to ensure timely delivery of your projects. ✔️Affordable Excellence: High-quality work without breaking the bank. Skills That Drive Results I specialize in: ➤Executive Support/Virtual Assistant ➤Data Entry/Administrative Assistance ➤Lead Generation ➤Basic Graphic Design/Social Media Management ➤Internet Research/Web Research/Market Research ➤Email Handling/Email Management/Email Communication/Customer Support/Customer Service ➤Tutoring ➤Linkedin Recruiting/Linkedin Messaging/Linkedin Outreach ➤VLOOKUP ➤Calendar Management, Appointment Setter/Client Onboarding ➤Data Mining, Contact List, Data Scraping, List Building, Prospect Listing ➤Cold Email Outreach ➤Facebook Groups Email Scraping ➤Transcribing Proficient in Leading Tools ➤Canva ➤Google Sheets/Excel ➤PDF Simpli, Dropbox, ➤Calendly, Google Calendar ➤Trello, Notion, Click up ➤Getemail.io, Email finder, Skrapp.io, Rocketreach, Apollo.io, Contactout, Seamless.AI, SignalHire, Email Extractor For FB Groups ➤Slack, Whats app, Zoom, Skype, ➤Breezy.hr, ➤Zoom info, Pitchbook, Crunchbase, Growmojo, D&B, Rocket Search, Signal Hire,Sales Navigator ➤Breadcrumbs, VerifyEmailAddress.org, Verifalia ➤Ulink, Dripify ➤Sales Navigator ➤Streak CRM ➤Auris AI, Good Tape Let’s collaborate to transform your vision into reality. Reach out, and let’s make your business soar! Excited to work with you, May
    Featured Skill Email
    Cold Email
    Administrative Support
    Executive Support
    Customer Support
    Prospect List
    Contact List
    Virtual Assistance
    Market Research
    List Building
    Lead Nurturing
    Email Communication
    Lead Generation Strategy
    Social Media Lead Generation
    Lead Generation
    Data Entry
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