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Hire the best Email Freelancers in Bacolod City, PH

Check out Email Freelancers in Bacolod City, PH with the skills you need for your next job.
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4.5/5
based on 17,069 client reviews
  2. Email Freelancers
  3. Philippines
  4. (Current) Bacolod City
  • $20 hourly

    • 5.0/5
    • (21 jobs)
    Before you can put a product in a customer’s hands, you’ve got to figure out how to get it there – seamlessly. About Me: 10+ years of experience working in the supply chain, logistics, and procurement for the healthcare, electrical and electronic, mechanical, aviation, and railway industries. What I can offer: - Source product manufacturers/ OEM - Direct communication with manufacturer - Technical specs requirement discussion - Price negotiation - Contract formation - Tarrifs/ HS Code classification - Incoterms - Custom documentation - Import/ Export Arrangements - Shipping certificates - Logistics Monitoring and Management PS: As a trader by experience, I deliver an average of $2M in value of products and goods quarterly from countries of USA, Europe, China and UK to Middle East. Highly knowledgeable with the trade business from sourcing and logistics to end-user delivery. Need some help? Let's chat! -- Bert
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    Graphic Design
    Product Sourcing
    WordPress
    Procurement
    Purchasing Management
    E-Sourcing Software
    Business Development
    Video Editing
    Website
    Technical Support
    Technical Documentation
    Product Management
    Email Communication
    Technical Review
    Market Research
    Lead Generation
    Supply Chain & Logistics
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    As a virtual assistant my strength is being attention to detail, always make sure everything falls in place. I can say I am trusthworthy. Even no one is looking around I am confident that I can deliver the task successfully. One of my weakness is being too detail oriented. Sometimes, I spent much time even after working hours to make sure everything is perfect. I easily got disappointed if I can't get all things done properly which I am working on right now. I am flexible and can work with different kind of tasks. I am open-minded and can be trained easily. I worked with GMB posts, medical lines of business, social media marketing, sales and even real-estate. I am a graduate of Bachelor of Science in Hotel and Restaurant Services, and being in a hospitality management helped me improve my customer skills and business mindset.
    vsuc_fltilesrefresh_TrophyIcon Email
    Phone Communication
    Scheduling
    File Management
    Customer Service
    Sales & Marketing Collateral
    Administrative Support
    Email Communication
    Online Market Research
    Real Estate Marketing
    Market Research
    Communications
    Email Marketing
    Lead Generation
    Data Entry
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    The best is yet to come! 🎵 🎶 Hello, I'm AA, a travel expert, title processor, and team leader. I’m well-versed with: ✨ Amadeus ✨ Sabre ✨ Qualia ✨ Team Management ✨ Title Preparation ✨ Curative Processing ✨ Legal Doc Prep ✨ RE Mortgage Closing ✨ RE Cash Closing ✨ Land Contract Closing ✨ Zendesk ✨ Microsoft Office ✨ Title Processing ✨ Email Management ✨ Appointment Scheduling ✨ Calendar Management ✨ Google Suite
    vsuc_fltilesrefresh_TrophyIcon Email
    Travel
    Legal Documentation
    Property Title
    Phone Communication
    Multiple Email Account Management
    Virtual Assistance
    Telemarketing
    Quality Assurance
    Email Communication
    Sabre
    Amadeus CRS
    Scheduling
    Travel & Hospitality
    Zendesk
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    Energetic Customer Service Specialist with 6+ years of experience resolving complex customer inquiries. Reliable customer service officer with extensive experience assisting in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Works great in both team settings and solo settings. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. I am a fast learner and very versatile. Thus, I can provide a service to almost any area of customer support.
    vsuc_fltilesrefresh_TrophyIcon Email
    Technical Support
    Email Communication
    Communication Etiquette
    Data Entry
    Microsoft Office
    Customer Retention
    Product Knowledge
    Customer Support
    Phone Support
    Online Chat Support
    Order Tracking
    Email Support
  • $12 hourly

    • 5.0/5
    • (7 jobs)
    Let me help you increase your sales and productivity. I am a self-motivated professional who thrives on excellence and client success. I pay close attention to the details. I love challenges and strive to overcome them. I specialize in appointment setting and bookkeeping and have helped start-up businesses run smoothly. I worked in the call center industry for over 14 years. I have a robust experience in cold calling, outbound sales marketing, appointment setting, and business development. For 3 years, I have been a product trainer and a QA specialist. Please send me some information about your goals and your need for help. We can then discuss your project in detail, and I can address any questions you may have.
    vsuc_fltilesrefresh_TrophyIcon Email
    Podio
    Transportation
    Cold Call
    Virtual Assistance
    Health & Wellness
    Customer Relationship Management
    Sales Call
    B2B Marketing
    BPO Call Center
    Email Communication
    Business Development
    Cold Calling
    Real Estate Marketing
    Customer Service
    Bookkeeping
  • $4 hourly

    • 4.9/5
    • (35 jobs)
    through all the years of my working experiences, I was able to handle many task and able to succeed them in an exact time. I am a productive and understandable provider with a great heart to fulfill my duties and task in order to make my customer contented and satisfied to my work. I want to prove on my self that beyond on my age, I can still manage to work easily and accurately.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Data Entry
    Email Communication
  • $15 hourly

    • 4.9/5
    • (17 jobs)
    I've been in the BPO industry for more than 10 years. I've worked as a Customer Service Representative for a cable account handling billing for cable and internet connection. I also had an experience in lead generation and sales, wherein I provided the scripts and perform sample calls for the clients. I have also worked as a Customer Service Representative for an online booking account and as a Technical Support Representative for AT&T. I've also been a Trainer and a Team leader handling more than 10 agents. Worked as a Chat/Text Support Representative for Thumbtack. I am well-versed in Zendesk, Salesforce, Freshdesk and Gorgias Ticketing Platform. Typing speed of 52wpm with 98% accuracy. Currently, I'm working for an e-commerce business as a Customer Relations Supervisor, assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Amazon. Platforms used are Freshdesk, Bitrix, Shopify, Mailchimp, Gorgias, Asana, Shipmonk. I also keep track of shipping information for customers. I have several Data Entry experiences and had also performed some VA tasks. I am a person who can always work under pressure, is detail-oriented, a team player and excels in multi-tasking. In addition, I had a project wherein I was also trained to use Wordpress and handle Pipedrive tickets.
    vsuc_fltilesrefresh_TrophyIcon Email
    Salesforce CRM
    Amazon Plugin
    Customer Support
    eCommerce
    Gorgias
    Social Media Marketing
    Shopify
    Email Communication
    Amazon FBA
    WordPress
    Online Chat Support
    Zendesk
    Freshdesk
  • $18 hourly

    • 4.9/5
    • (41 jobs)
    Passionate. Motivated. Resourceful. Reliable. For the past seven years, I have been providing invaluable administrative support to various clients. Collaborating closely with business owners and CEOs, my role revolves around alleviating their workload across different areas, including operations, marketing and human resource. This enables them to focus on their core responsibilities, maximizing their productivity and overall efficiency. My knowledge and skills, which I give credit to the amazing clients I have worked for, are as follows: PROJECT MANAGEMENT - Handle a team of VAs, Web Developers and Writers - Organize the setup and SEO of lead gen sites ECOMMERCE & SOCIAL MEDIA - Build and design websites using Shopify and Woocommerce - Process and fulfill orders - Research products - Handle customer inquiries via helpdesk and direct messages - Manage, design and create social media content - Setup basic facebook ad campaigns SEO - Perform keyword research - Carry out on-page and offsite optimization strategies - Set up PBNs and link building strategies ADMIN & OPERATIONS SUPPORT - Perform web research - Prepare reports - Handle bookkeeping - Document processes
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    Administrative Support
    Project Management
    SEO Keyword Research
    Social Media Marketing
    WordPress
    Customer Service
    Bookkeeping
    Ecommerce Website Development
    Email Communication
  • $7 hourly

    • 4.9/5
    • (17 jobs)
    1. I offer the best customer service like handling difficult customers, solving technical issues, also managing a team, answering email inquiries and other customer support services. 2. I had more than 8 years of experience in customer service both in a call center and homebased. 3. I had worked with specific platforms Trello, Slack, Shopify, Olark, Sugar CRM, Maps, Zoho, wordpress, click2mail, and Podio. 4. I am proficient in writing and oral English. 5. I had used Ringcentral, Whatsapp, Mojo and Skype for inbound and outbound calls. 6. I had knowledge in sales, customer and technical support because I have been professionally trained in a call center. For the past 11 years of experience in of customer, technical and sales support to call centers and also home-based, I may say that I am becoming an expert to these field. My main competencies is to handle good customer support and make good sales, give assistance to technical issues to the customer and give empathy and connection to my customers. Recently, I had worked with a Sales Campaign for almost 2 years.I was able to close sales prospects for the given goal each month. I also did tech support on the said project.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Sales
    Microsoft Excel
    Lead Generation
    Communications
    Data Entry
    Administrative Support
    Technical Support
    Email Communication
    Search Engine Optimization
    Email Support
    Online Chat Support
  • $6 hourly

    • 5.0/5
    • (4 jobs)
    I am an experienced customer and technical support and virtual assistant. Have a passion for learning more. I have handled order entry, tracking delivery, social media moderation, disputes and complaints. Ensuring customer satisfaction and retention. Here are some of the tools that I have used: Gorgias, Reamaze, Zendesk, Asana, Shopify, Amazon seller central, and Edge.
    vsuc_fltilesrefresh_TrophyIcon Email
    Amazon Seller Central
    Customer Retention
    Customer Support
    Shopify
    Customer Service
    Gorgias
    Email Communication
    Google Sheets
    Online Chat Support
    Customer Satisfaction
    Re:amaze
    Zendesk
    Microsoft Excel
    Lead Generation
    Data Entry
  • $6 hourly

    • 5.0/5
    • (4 jobs)
    Hello! I am sure that you're looking for a reliable and efficient freelancer to work with you. My name is AJ and I am going to help you to the best of my abilities! Here are some of the things I can help you with: • Amazon Prime support • Order Tracking and Processing • Answering product inquiries • Making sure of your customer's satisfaction These are the tools that I have knowledge and proficiency in utilizing throughout the years of my experience as a customer service representative: *Shopify Other apps within Shopify that we utilize -Edit order by Cleverific -Loop Returns *Gorgias *ShipStation *Google Docs/Spreadsheets *Slack *Microsoft Excel *Reply Manager *Zendesk *Reamaze
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    Ecommerce
    Data Entry
    Product Listings
    Facebook Marketplace
    Communication Etiquette
    Customer Service
    Microsoft Office
    Shopify
    AnyDesk Software
    Gorgias
    Email Communication
    Customer Support
    Order Processing
    Zendesk
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    I have a 10-year BPO experience both technical and customer support. Supporting customers over the phone regarding their issues about bills, cable tv, internet, modem and computers. I want to experience more through projects outside the company. I have the ability to resolve complicated issues or make customers understand what's really happening about their concern or what needs to be done. I can meet medium-to-large-sized projects. Regards, John
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    Ticketing System
    Technical Support
    Email Support
    Customer Service
    Online Chat Support
    Administrative Support
    Order Tracking
    Answered Ticket
    Customer Support
    Email Communication
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    I am a Mortgage Broking Virtual Assistant for more than a year. I can help you manage your CRMs, follow up clients and bank using VoIP, organized clients documents, help you with compliance, and other administrative task. I am a graduate of Bachelor of Science in Information Technology. I also worked at an outsourcing company for more than 3 years as a Team Leader. Through this experience I have learned a lot about how to work with client outside the country which is very similar to work from home. I am computer literate and can work under pressure, fast learner and can understand instructions that have been provided by clients. I am a hard worker, reliable and can give my customer the best product output based on what they want. I can also give my client/s an assurance that I can meet their expectations. I am really looking forward to work with you and rest assured to give my 100% best for you and not regret in choosing me as your freelance worker. Hope to hear from you soon. Thank you
    vsuc_fltilesrefresh_TrophyIcon Email
    English
    Clerical Procedures
    Administrative Support
    Email Communication
    Google Sheets
    Trello
    SEO Keyword Research
    Data Entry
    Computer Skills
    Google Docs
    Accuracy Verification
    Researcher
    Typing
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Apps and Tools: ★Netsuite ★Go High Level ★Asana ★Ontraport ★Canva ★Google Suite ★Adobe Photoshop ★Adobe Illustrator ★MS Office Experiences in: ⚡Sales ⚡Customer Service ⚡Lead Generation ⚡Technical Support ⚡Appointment Setting ⚡Recruitment Specialist ⚡Insurance Fronter ⚡Social Media Management ⚡Business to Business Sales ⚡Dental VA ⚡investment Qualifier ⚡Sales Assistant
    vsuc_fltilesrefresh_TrophyIcon Email
    Social Media Management Analytics
    Social Media Management Tracking
    Email Communication
    Cold Calling
    Online Chat Support
    Social Media Management
    Email Support
    User Technical Training
    Social Media Marketing
    Sales
    Telemarketing
    Customer Service
    Customer Support
    Technical Support
    Data Entry
  • $9 hourly

    • 4.3/5
    • (5 jobs)
    I am a customer service professional with a decade of experience in Customer Service. I used to manage customer emails, calls, and chats, consistently delivering excellent service which resulted. in customer satisfaction. My attention to detail, multitasking abilities, and strong communication skills have contributed to my success in resolving queries. I am excited about the opportunity to contribute to your project and help drive the company's success.
    vsuc_fltilesrefresh_TrophyIcon Email
    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Troubleshooting
    Order Fulfillment
    Incident Management
    Technical Support
    eCommerce
    Email Communication
  • $8 hourly

    • 4.9/5
    • (13 jobs)
    Equipped with years of training and continuous work experiences in various areas such Data Entry Management, Technical Support, Email Support, and Customer Service. My fields of expertise are as follows : - Customer Service - Administrative Work - Social Media Management - Data Entry / Database Management / Data Scraping - Email, Phone and Chat Support - Technical Support - Lead Generation - Qualitative / Quantitative Research - Graphics and Logo Design - Image and Video Editing - MS Office and Applications
    vsuc_fltilesrefresh_TrophyIcon Email
    Technical Support
    Customer Acquisition
    US English Dialect
    Data Mining
    Data Labeling
    Email Communication
    Online Research
    Lead Generation
    Customer Support
    LinkedIn
    Social Media Marketing
    Email Support
    Online Chat Support
    Data Entry
  • $6 hourly

    • 0.0/5
    • (2 jobs)
    Greetings! I am pleased to introduce myself as a seasoned Customer Support professional with seven years of experience. My career began as a restaurant staff, followed by a tenure as a call center agent, which helped me sharpen my skills and eventually transition into a Virtual Assistant role. Throughout my career, I have had the privilege of working with reputable companies such as eBay, Mediacom, and Sprint, where I have provided exceptional support to customers in various capacities, including phone customer service, sales, and technical support. My expertise extends to email and social media support, remote assistance, and decision-making on a case-by-case basis. In addition, I have experience working as a back-office team member for a bank holding company, where I was responsible for resolving card disputes. As a Virtual Assistant, I have gained experience in data entry, application processing, lease renewals, call and email management, job request follow-ups, and more. I am highly proficient in working under pressure during peak hours, managing customer queues, and multitasking while maintaining a professional demeanor. My commitment to providing 100% dedication and high-quality support is a guarantee that I take pride in. I am comfortable working independently or as part of a team and believe that my loyalty, honest performance, and strong process improvement orientation will be valuable to any organization. Open communication is essential in any business relationship, and I have excellent communication skills that enable me to engage effectively with clients and colleagues. Thank you for considering my application. If you have any business opportunities that align with my skills and experience, please do not hesitate to connect with me. Best regards, Jerah
    vsuc_fltilesrefresh_TrophyIcon Email
    Notion
    Gorgias
    Slack
    Shopify
    Technical Support
    Customer Satisfaction
    Customer Engagement
    eBay Listing
    Customer Service
    Email Communication
    Lead Generation
    eBay
    Google Docs
    Data Entry
    Microsoft Excel
  • $6 hourly

    • 3.8/5
    • (10 jobs)
    - Top seller on all sales projects handled and rock star closer - 100% Job Success - 5 Stars feedback - Over 6 years experience working remotely for a US real estate firm as Acquisition/Disposition Specialist, Client Relations & Leads Manager and handled several Upwork projects. - 6 years as a consistent Top-Rated Customer Service Representative and Top Seller agent for a US- based cable, internet and telephone company as a billing specialist and sales coach. - Appointment Setting Pro - Proficient Medical background and degree holder as Nurse - 4 years experience as an Account/Sales Executive for Television company and instrumental in creating a marketing strategy that generated seven-figures revenue for the company. - Associate Producer for a Television variety show. - Television and production writer. - Up to 200 mbps wired and stable internet - Windows 10 desktop and noise cancelling headset - Multi-tasking pro - Project management - Has a quiet workplace and tools ready to start the job immediately.
    vsuc_fltilesrefresh_TrophyIcon Email
    Scheduling
    Customer Support
    Telemarketing
    Lead Generation
    Sales
    Cold Calling
    Customer Relationship Management
    Data Entry
    Customer Service
    Email Communication
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I have been with Customer service industry for 15 years. I am self-driven, results-oriented with a positive outlook, and a clear focus on high quality. I have 3 years of experience as Online Supervisor with Expedia.com, an International travel Agency. I am in-charge in taking escalated calls from irate customer and dealing with agent errors, I do chat, email and phone support. I also have 3 years of experience as Online Banker with Chase Bank, we help customer with Online Banking, Funds Transfer and account opening over the phone. Also, I have 5 years of experience managing/co-hosting virtually a Condotel through AirBnb and Booking.com. I have 3 years experience with Beach House group, a company that create and commercialize world-class brands handling email and chat support for 4 known brands. I value my flexibility in communication, as well as my wide range of acquired knowledge. I believe that this will help in meeting the needs and providing satisfaction to my clients. Skills include but are not limited to: - Email, Skype, or Slack - Chat - Asana - Google Drive - Freshdesk - Intercom - Shopify - Amazon - Gorgias - Zendesk -AirBnb My goal is to obtain a position that allows me to gain additional skills as well as utilize my current skills that will help to contribute to my work. I am looking for a part-time or full-time and long-term position. I am a fast learner, eager to learn, motivated, well organized, and open to work in any other area.
    vsuc_fltilesrefresh_TrophyIcon Email
    Shopify
    Amazon
    Facebook
    Customer Support
    Slack
    Gorgias
    Intercom
    Ecommerce
    Answered Ticket
    Email Communication
    Property Management
    Freshdesk
    Online Chat Support
  • $5 hourly

    • 4.8/5
    • (25 jobs)
    Thank you for viewing my profile! An English Proficient Virtual Assistant with 4 years of experience in providing clerical and administrative support. Having worked with dynamic companies, I have acquired the skill of being able to learn new tools and systems quickly without sacrificing the quality of the output. I am now a Virtual Assistant available to help clients focus on the more important things by allowing me to help with the mundane tasks. Here is a list of skills that I can offer - Virtual Assistance & Data Entry - Web Research - Google Docs, Google Sheet, MS Word, MS Excel - Email Management - Schedule Management using Google Calendar - Transcription - Social Media Management - PDF Conversion I am detailed and thorough professional with over four years of administrative experience (Elance-oDesk) - data entry/mining/research environment. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with computer, copier/scanner/fax and color printer. I provide creative and detailed administrative writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I posses the self discipline and time management skills necessary to have served as a data employee for the past two years. I can bring value to your business and help solve your data issues, customer service need and research assignment on time. I have extensive experience in marketing, the health care field, advertising, real estate and small business management.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Administrative Support
    General Transcription
    Customer Service
    Email Communication
    Data Entry
  • $4 hourly

    • 5.0/5
    • (9 jobs)
    I am flexible, dedicated to work. I am a quick learner, I have a Strong verbal and personal communication skills, Analytical thinking, planning, Accuracy and Attention to details, Organization and prioritization skills, Problem analysis, use of judgment and ability to solve problems efficiently. My end is my innate creativity in the field of Customer Service that does beyond ordinary. I mostly do Customer Support, but I am broadening my spectrum of work according to my skill base and knowledge. I am available not only for Customer Service via chat support or email support but also for data entry, virtual assistant work. I am always willing to learn new things to gain more skills in different areas of expertise I do not want to limit my self working to this kind of jobs only but I am also interested to learn other types of works to gain more skills, knowledge and experience. I have been working in a BPO Industry for total of 6 years. Specifically as Fraud Specialist for 2 years and Customer Service (inbound/outbound, chat and email ) for almost 4 years, I also have an experience working as a Recruitment Specialist for 1 year. And While I was working in A BPO I also had a partime job as Virtual Assistant. I am a net savvy. I have reliable internet speed and reliable personal laptop
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Service
    Email Communication
    Fraud Mitigation
    Data Entry
    Lead Generation
  • $20 hourly

    • 0.0/5
    • (3 jobs)
    Enthusiastic, reliable, and hardworking individual who has over 10 years of experience giving professional, efficient, and high-quality service to various call centers. Skilled in communicating with clients over the phone, email, and chat, may it be sales, technical, or customer support. I have experience in live chat and email in Amazon, inbound, outbound, and escalation calls to telecom accounts, Insurance and Real Estate appointment setting, and B2B sales. And I am eager to learn to use any new tools that can get the job well done. Well-versed in the English language and a workhorse in terms of customer service, leadership, and discipline. I am also self-reliant, very keen on details, a great team player, and can easily find ways to motivate myself and my co-workers, I am also never absent from my work. And is AVAILABLE to work during weekends. My Skill sets are as follows: * Insurance and Real Estate Appointment Setter * Customer Service(phone, email, chat) * B2B Lead Generation * Amazon email and chat support * Graphics Design * Social Media Management * Web research Tools Used: * Shopify * Zendesk * Last pass * Sharepoint * Hubstaff * Time Doctor * Google Suite * Stripe * Zoom * Amazon Seller Central * Mailchimp * Canva * Adobe Photoshop * Dropbox * Docusign * Podio * Bright MLS * Dotloop * Xencall * Cinc * Vicidial * Clockify * Agent Locator * Broker Bay * REI * Grasshopper dialer * Phone.com dialer * Loopnet * Propstream I look forward to working with you in providing excellent customer service and anything else you may need help with!
    vsuc_fltilesrefresh_TrophyIcon Email
    Online Chat Support
    Order Tracking
    Email Communication
    General Transcription
    Canva
    Administrative Support
    Customer Support
    English Tutoring
    Real Estate
    Data Entry
  • $12 hourly

    • 4.9/5
    • (11 jobs)
    As a highly accomplished customer service and sales support specialist, I have extensive experience in leading and motivating top-performing service teams to provide exceptional customer care. My knowledge and skills enable me to contribute to the success of your company. Throughout my career, I have demonstrated my leadership and managerial abilities by coordinating and leading various teams and processes to achieve organizational goals. From assigning tasks and training team members to preparing reports and coordinating meetings, I excel in establishing objectives, collaborating with cross-functional departments, and inspiring teams to exceed personal and corporate objectives. My skill set includes leadership, problem-solving, computer competencies, creativity, excellent communication, and interpersonal skills, decision-making, time management, organization, and understanding of performance indicators. I have experience in hiring, training, and preparing representatives to handle customer inquiries and complaints and troubleshoot problems with services or products. I ensure that agents understand and comply with all company objectives, performance standards, and policies. I also answer agent questions regarding best practices or difficult calls, identify operational issues, and suggest possible improvements. Additionally, I monitor and evaluate agent performance, provide learning or coaching opportunities, and take corrective action when necessary. I am proficient in preparing reports and analyzing data to assist management in determining company goals. I work with other supervisors and management team members to support agents and maximize customer satisfaction. I am skilled in using various software tools, including Dashlane, Slack, Zapier, SurveyGizmo, Typeform, ClickFunnels, Trello, LastPass, Facebook and IG ads management, Hubstaff, Gsuite, GDrive, Dropbox, Google Calendar, Canva, Notion, Indify, Fitpro Tracker, Asana, Notion, Zillow, RedFin, and Airtable. I look forward to leveraging my skills and experience to help your company achieve its objectives.
    vsuc_fltilesrefresh_TrophyIcon Email
    Status Reports
    Data Entry
    KPI Metric Development
    Management Skills
    Administrative Support
    Annual Report
    Google Workspace
    Community Goals & KPIs
    Email Communication
    Online Chat Support
  • $15 hourly

    • 4.9/5
    • (28 jobs)
    I am passionate with my work - a very competitive freelancer. My objective is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management, Email Handling, and other general administrative tasks. I can help you get organized and reach your goals. I have experience with Chat Support, Customer Service and Technical Support. I am a strong team leader and excellent team player. A good communicator, dependable, trustworthy and professional. Communication is not a problem. I am always ONLINE. I can work ON TIME, ANYTIME.
    vsuc_fltilesrefresh_TrophyIcon Email
    Social Media Management
    Online Chat Support
    Email Communication
    Lead Generation
    Customer Service
    Data Entry
    Microsoft Excel
  • $7 hourly

    • 5.0/5
    • (5 jobs)
    I've been working in a BPO company for over 10 years. 5 years as a technical support representative of a large telecommunications company and 5 years as a telephone banker. I pride myself on my customer service skills and my ability to resolve multiple issues. With my years in a call center, I have learned to effectively understand and provide quick efficient support to clients. I have also developed good interpersonal skills, poise and patience in dealing with clients. I have excellent command of the English language, both written and oral as this has been my medium in communicating results. And I am a results- driven person and the best way to accomplish and get things done is to focus and manage my time in a given day.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Etiquette
    Customer Support
    Data Entry
    Technical Support
    Email Communication
    Online Help
    Customer Service
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    ♦ TOP-RATED PLUS FREELANCER ON UPWORK I am a reliable, versatile, and an extremely efficient individual that has been in this industry for over 12 years. I have experience with more than a few CRMs under different clients/accounts. I work well with others as I have a very strong Team spirit but am also confident to work alone for I learn fast and need little to zero supervision as I am very proactive and transparent. Valuable skills I bring to the table include: - Extremely strong work ethic; always working and up for new challenges - Ability to learn fast and quickly adapt - Web and tech-savvy - Consistent top-performing agent (in multiple accounts) - Unique cold-caller - Can connect with C-Level decision-makers - Excellent speaking style and ability to mirror customers - Self-motivated and driven to always do my best   - Proactive - Efficient - Organized - Detail-oriented - Works well with others (TEAM PLAYER) but never afraid to work alone and need little to no supervision as I am always happy to report on the completion of tasks assigned to me. Previous Job Experiences: • Electric Energy Campaign (Telemarketing) • Educational Campaign (Telemarketing, Team Manager, Training Facilitator) • Comcast (Technical/Sales Representative, Chat Support, Billing) • CRI Naturals/Skin Research Institute/Digestive Center/Asox9/CRI Genetics - (Customer Service Representative -Inbound/Outbound calls, Email and Chat Support/Training Facilitator/Social Media Management/Operations Admin Specialist/Assistant Team Manager/QA and Fraud Analyst) • Eye Design New York (Social Media Management/Chat Support) • SamplePop (Virtual Assistant/Email Support) Services Offered: • Appointment Setting • Lead generation • Cold Calling • Outbound and Inbound calls • Email/Chat support • Customer Service • Google sheets and Excel File • Social Media Management • Content Posting • Virtual Assistance • Training Facilitator • Team Performance Management • Operations Administrative Tasks • QA/Fraud Analyst
    vsuc_fltilesrefresh_TrophyIcon Email
    Business Operations
    Online Chat Support
    Administrative Support
    Email Communication
    Data Entry
    Customer Service
  • $6 hourly

    • 5.0/5
    • (1 job)
    Worked as a Customer Support and Account Manager in an AU account for more than 6 years, I have gained lots of experience in the industry, so you have a peace of mind that you will get a good return on your investment. My strengths include the fact I am discplined, loyal and trustworthy. I focus on the tasks given to me and I plan to make sure they are always done to a high standard. I am loyal and trustworthy as I will take pride representing your business when dealing with customers/clients.
    vsuc_fltilesrefresh_TrophyIcon Email
    Account Management
    Trello
    Customer Service
    SaaS
    Digital Marketing
    System Administration
    Project Management
    Email Campaign Setup
    Technical Support
    Email Communication
    eCommerce
    Executive Support
    Cloud Management Software
    Zoho CRM
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