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Hire the best Email Freelancers in Caloocan City, PH

Check out Email Freelancers in Caloocan City, PH with the skills you need for your next job.
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Clients rate Email professionals
Rating is 4.5 out of 5.
4.5/5
based on 17,069 client reviews
  2. Email Freelancers
  3. Philippines
  4. (Current) Caloocan City
  • $10 hourly

    • 4.7/5
    • (12 jobs)
    Do you want Top Quality Services? Well, you are on the right profile. I am a Video Editor and Graphic designer with more than three years of experience. Here's my portfolio - bit.ly/3CGK5iO I initially started video editing and graphic designing as a hobby, but I soon became interested in it that I wanted to explore and learn more about it. It became my passion as I go along, and I discovered that I really enjoy creating videos for other people, including weddings, short films, montages, and even on digital platforms like Youtube and Tiktok which are very popular right now. I can guarantee you that I'm a hard worker, flexible, able to work under pressure, and always willing to finish the project as early as possible SKILLS: Adobe Premiere Pro Adobe After Effects Photoshop Illustrator Canva Capcut
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Communication
    API
    CRM Software
    Jira
    Bootstrap
    JavaScript
    HTML
    CSS
    HTML5
    Node.js
    React
  • $9 hourly

    • 5.0/5
    • (2 jobs)
    Expert in Financial Services | Skilled in Virtual Administrative Tasks I take pride in having more than ten years of professional experience working in the financial industry. I worked as a Loan Processing Officer with LJ Hooker Home Loans providing assistance to the Mortgage Brokers with loan applications from pre-submission through to post settlement. Other responsibilities include: Liaise between the borrower, underwriter, loan originator, and lender Compile documents for customer files and meticulously enter them into CRM for processing and assessment Prepare and submit Servicing Calculator, order Valuation, conduct title searches, credit analysis report, and documents Provide customers with updates on their loan application Ensuring adherence to the mandatory credit and lender policies at all times
    vsuc_fltilesrefresh_TrophyIcon Email
    CRM Software
    Personal Finance & Wealth Management
    Credit Report
    Loan Processing
    Microsoft Outlook
    Credit Repair
    Data Collection
    Insurance Policy Analysis
    Document Management System
    Customer Support Plugin
    Credit Scoring
    Email Communication
    Data Entry
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    𝗜 𝗽𝗿𝗼𝘂𝗱𝗹𝘆 𝘀𝗲𝗿𝘃𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗳𝗼𝗿 𝟭𝟭 𝘆𝗲𝗮𝗿𝘀 𝗮𝗻𝗱 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗺𝗮𝗻𝘆 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝘄𝗼𝗿𝗸/𝗹𝗶𝗳𝗲 𝗹𝗲𝘀𝘀𝗼𝗻𝘀. 🏆 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗙𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲𝗿 𝘄𝗶𝘁𝗵 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝗰𝗼𝗿𝗲 ✅ 𝟰 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝗮 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗮𝗰𝗵/𝗦𝘂𝗯𝗷𝗲𝗰𝘁 𝗠𝗮𝘁𝘁𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝘁 ✅ 𝟮 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝗮 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 🎖️𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙍𝙊 • Excellent Communication Skills • With Empathy and Patience • Active Listening • Team Player • Positive Issue Resolution • Time Management • Professional and Friendly 🏅𝘾𝙤𝙖𝙘𝙝/𝙎𝙪𝙗𝙟𝙚𝙘𝙩 𝙈𝙖𝙩𝙩𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙩 • Leadership and Credibility • Extensive Understanding of 3Ps (Products, Processes, and Policies) • Vast Experience • Critical Thinking • Specialization 💯𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝘼𝙨𝙨𝙪𝙧𝙖𝙣𝙘𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 • Strong Attention to Detail • With Analytical Skills • Has Technical Proficiency • Integrity • Documentation Skills • Perfectionist yet Realistic Be assured that my experience-based passion for customer service, task management, people management, and quality assurance will help you with your business. 𝗜𝗳 𝘆𝗼𝘂 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝘁𝗵𝗮𝘁 𝗜'𝗺 𝘁𝗵𝗲 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗳𝗶𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗷𝗼𝗯, 📩𝘀𝗶𝗺𝗽𝗹𝘆 𝘀𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱. 𝗜'𝗺 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂!
    vsuc_fltilesrefresh_TrophyIcon Email
    Social Customer Service
    Quality Audit
    Quality Assurance
    Ecommerce
    Virtual Assistance
    Customer Engagement
    Sales
    Customer Experience
    Customer Satisfaction
    Email Communication
    Customer Support
    Customer Service
    Zendesk
    Online Chat Support
    Email Support
  • $10 hourly

    • 4.8/5
    • (6 jobs)
    I can provide insightful suggestions to help your company with my business mindset. My specialties are: Project management Critical thinking. I can work with no supervision. Coordination and organizational skills Calendar and email management Professional email composition Fluent English language skills Impeccable Customer Service Skills High attention to detail. Easily trained and adaptable to new tools.
    vsuc_fltilesrefresh_TrophyIcon Email
    Order Entry
    Light Project Management
    Real Estate Listing
    File Management
    Google Workspace
    Scheduling
    Virtual Assistance
    Administrative Support
    Email Communication
    Customer Support
    Task Coordination
    Real Estate
  • $6 hourly

    • 4.9/5
    • (9 jobs)
    I worked for various companies for 9 years, then I switched to Freelancing. My knowledge and skills include: •Email Management and Marketing •Social Media Management •Calendar Management •Canva Creative •Gsuite Professional •WordPress Management •Accounting and Bookkeeping •Real Estate •Lead Generation •Basic Payroll •Basic Video Editing Tools that I am experienced with include but are not limited to: •Canva •WordPress •Quickbooks •Xero •Google Suite •MS Office •Mailchimp & Mailerlite •Trello •Buffer •DocHub •Zoho CRM •Keap •Payworks I am flexible and can work under pressure to meet deadlines with accuracy and efficiency. I am also organized and reliable. I have a strong desire to learn and work hard to attain my client's satisfaction. If you think we're a good fit, please message me. I am excited to use all this knowledge and skills to help you with your business needs.
    vsuc_fltilesrefresh_TrophyIcon Email
    Mailchimp
    File Management
    Canva
    WordPress
    Social Media Management
    Email Communication
    eCommerce
    Social Media Marketing
    Account Reconciliation
    Organizer
    Lead Generation
    Bookkeeping
    Accounts Receivable
  • $18 hourly

    • 5.0/5
    • (11 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙋𝙍𝙊 𝙩𝙝𝙖𝙣 𝙘𝙖𝙣 𝙝𝙞𝙩 𝙩𝙝𝙚 𝙜𝙧𝙤𝙪𝙣𝙙 𝙧𝙪𝙣𝙣𝙞𝙣𝙜? Let me show you why your search stops here - WITH ME. Here are a few, among other things, or stuff I have rich experience with, that I will surely make your business grow efficiently, effectively, and successfully! My Expertise ⚡Cleaning Business General Admin Task ⚡Phone Support (Inbound, Outbound, Cold Calling) ⚡Email Support & Live Chat ⚡Sales (Upselling, Marketing) ⚡General Administrative Task ⚡Cleaning Business Appointment Setting ⚡Solar, Insurance, and Real Estate Closer Apps and Tools ⚡Excel ⚡Powerpoint ⚡Microsoft Word ⚡CRM ⚡SalesForce ⚡Asana ⚡Chiirp ⚡Go HighLevel ⚡Go Solo ⚡Maidily ⚡ModernMaids ⚡House Call Pro ⚡ClickUps ⚡CallTools Dialer ⚡MoJo ⚡RingCentral ⚡PhoneBurner ⚡XenCall ⚡Call Rail ⚡3CX ⚡Genesys ⚡MailChimp ⚡Slack ⚡Discord ⚡Reamaze ⚡Shopify I can say I'm your Virtually Complete Person for your business. So Yeah! Let's start chatting now to GROW your business 😉.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Management
    Canva
    Email Communication
    Answered Ticket
    Personal Administration
    Phone Communication
    Task Coordination
    Customer Support
    Virtual Assistance
    Customer Service
    Administrative Support
    Appointment Setting
    Ecommerce Support
    Online Chat Support
    Social Media Management
  • $6 hourly

    • 5.0/5
    • (6 jobs)
    Hi! I have eight years of experience working in customer service relations, during which I handled many calls, chats, and emails. These days, I spend my days as a quality assurance inspector and chief trainer for a customer service group. I'm both self-motivated and able to work well with others. I'm excited to share what I've learned and help others advance in their careers. I can help you with the following: - Answering customer inquiries through phone, live chat, and email follow-up support - Customer retention service - Entering Data - Research - Create training materials, documents, and modules - Conducting training for newly hired employees - Providing upskilling training to current employees Proud achievements that I can share with you: - Customer Satisfaction Rate of 96% - Consistently hits monthly sales goals - Top 2 agents in May 2018 scored 106.23% - Top 1 agent in August 2018 scores 105.44% - Top Alpha Support in March 2019 scores 105.50% - Received an Awesome Award in August of 2019 given to the top 10 highest rate agents who passed all metrics for 6 consecutive months. - Consistently have my own team on Top 10 in all teams in the line of business for 7 consecutive months. - Constantly hits team monthly sales goals. Looking forward to chatting or having a call with you so I would know what I can do for you and for your business. 
    vsuc_fltilesrefresh_TrophyIcon Email
    Shopify
    Email Communication
    Phone Communication
    Customer Support
    Troubleshooting
    Communication Etiquette
    Shipping Labels
    Customer Service Training
    Shipping Plugin
    Product Knowledge
    Order Tracking
    Alternative Dispute Resolution
    Data Entry
    Time Management
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    📌 6 years of experience 📌 Top Rated 📌 100% Job Success ✅ 6+ years of proven expertise in delivering exceptional customer service and support. ✅ Proficient in utilizing industry-leading CRM systems to streamline workflows and enhance efficiency. ✅ Skilled in resolving complex customer inquiries and issues promptly and effectively. ✅ Demonstrated ability to build strong client relationships and foster positive interactions. ✅ Expertise in managing escalations and ensuring customer satisfaction at every touchpoint. ✅ Fluent in English, enabling seamless communication and support for international clients. ✅ Excellent at active listening, empathetic problem-solving, and providing personalized solutions. ✅ Extensive experience in diverse industries, including Telecommunications, Gaming, and Hospitality. ✅ Strong communication skills, both written and verbal, for clear and concise customer interactions. ✅ Committed to delivering exceptional customer experiences and exceeding client expectations. ✅ Inbound calls ✅ Outbound calls ✅ Email Support ✅ Email Management ✅ CRM handling ✅ Payment Collection ✅ Resolving Concerns ✅ Fluent English Speaker ✅ Google Suite Experience ✅ Zendesk Customer Service
    vsuc_fltilesrefresh_TrophyIcon Email
    Sales & Inventory Entries
    Time Management
    Hospitality
    Communication Skills
    Administrative Support
    Customer Satisfaction
    Ticketing System
    Technical Support
    Email Communication
    Social Customer Service
    Customer Support
    Customer Service
    Online Chat Support
    Phone Support
    Zendesk
  • $25 hourly

    • 4.8/5
    • (54 jobs)
    ✅ TOP RATED ELITE Advanced Virtual Assistant specializing in Social Media Management and Graphic design. 🤔 Do you find it difficult to create consistent content because it consumes too much of your time? 🤔 Do you feel stuck when designing graphics, brochures, etc., and that your creativity isn't enough? 🤔 Do you spend a lot of time engaging with your followers but no one engages with you? If so, then you've visited the right profile! I'm Gladies, and I'm one of Upwork's highest-rated Social Media managers and Graphic Designers as well. You're 2 in 1 provider who will solve your problem. I've been doing Social Media for almost 8 years, and in the last 8 years alone, I have helped multiple clients in 10 different niches manage and grow their Social Media, leading to more revenue. In terms of providing the best social media service, I can help you with: 🎯 Social Media Engagement 🎯 Social Media Content 🎯 Social Media Optimization 🎯 Social Media Scheduling 🎯 Twitter Growth Followers 🎯 Instagram Growth Followers 🎯 Linkedin Growth Connection 🎯 Create Banner designs for Promotions, Discounts, Events and Holidays, etc. 🎯 Analytics 🎯 Any Social Media Projects Related (e.g. Add title and subtitles to video) Don't hesitate to hire me and let's LEVERAGE your business on social media!
    vsuc_fltilesrefresh_TrophyIcon Email
    Social Media Content
    Branding
    Social Media Design
    Social Media Content Creation
    Administrative Support
    Data Entry
    Content Management
    Branding & Marketing
    Social Media Marketing
    Graphic Design
    Adobe Photoshop
    Email Communication
    Canva
  • $25 hourly

    • 5.0/5
    • (13 jobs)
    Want to advance your business through Social Media but don't have the time or don't know how? If so, you aren’t alone. The problem that most business owners have with Social Media marketing is targeting the right audience and posting engaging and relevant content. This makes it difficult to reach the right demographic, especially if they have limited resources. Luckily, this is exactly what I do for clients. I help eCommerce businesses establish and promote their brand through Social Media so you can focus on other important aspects of your business, like product development or increasing profits. And unlike some "experts", I don't use a cookie-cutter approach… I learn about your business and your clients, and develop a Social Media Management strategy that will work for YOU. And if you need help in that department… Let's have a chat and get started. Now, if you’re still not 100% convinced this will be worth your investment, I understand. We could always start off with a small project with shared risk and then keep going if you're happy with my work. Chances are that you'll be more than happy. We can schedule a FREE consultation call. Looking forward to hearing from you!
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    General Transcription
    Online Chat Support
    Content Creation
    English
    Email Communication
    AliExpress
    Shopify
    Data Entry
    Order Processing
    Social Media Content Creation
    Social Media Marketing
    Social Media Management
    Canva
  • $10 hourly

    • 5.0/5
    • (30 jobs)
    A CONSISTENT TOP RATED FREELANCER A MEMBER OF UPWORK PRO CUSTOMER SERVICE, CUSTOMER SERVICE TEAM BUILDER GROUP AND ADMIN & CUSTOMER SERVICE (PREMIUM) My main objective is employer satisfaction by giving my 110% effort in every task assigned to me. I go for quality work first before quantity but I believe that quality and quantity of work may be achieved through patience, hard work and continuous practice. I am a very hardworking person, loves challenges, willing to be trained should the need arose and I am also a fast learner. I also love learning new things for I believe that it will not only help me as a contractor but as a person as well.
    vsuc_fltilesrefresh_TrophyIcon Email
    Order Entry
    Customer Service
    Order Processing
    Customer Support
    Inventory Management
    Email Communication
    Data Entry
  • $10 hourly

    • 4.9/5
    • (22 jobs)
    A proactive and resourceful team player that is keen to detail, learns efficiently and rapidly, and has the ability to multitask and produce desirable outcomes and results. A problem-solver full of enthusiasm that is also capable of forming positive and fun relationships with clients, co-workers and associates. I have been working in the BPO industry for 8 years, with expertise in technical support and specialization in escalations and retention. I have handled escalations from multiple teams taking supervisor calls managing daily and month-to-date reports on agents' metrics. To efficiently train agents for improvement, I conduct one on one coaching with close monitoring of their average monthly metrics as well as call listening to carry out root cause analysis. In my years working in the BPO industry, I have been trained in multiple tools utilization.
    vsuc_fltilesrefresh_TrophyIcon Email
    Advertising
    Research & Strategy
    Email Communication
    File Management
    Logistics Management
    Customer Service
    Google Web Toolkit
    Canva
    Ecommerce
    Social Media Marketing
    Supply Chain & Logistics
    Microsoft Office
    Email Support
    Real Estate
    Data Entry
  • $6 hourly

    • 4.7/5
    • (12 jobs)
    I have been 5 years in Product research. I have an experienced Data Entry Professional with strong Internet Research capabilities. I have experience also in Lead generation. I am very familiar with all the Office applications particularly Word and Excel, PowerPoint, and basic photo editing. I’m Knowledgeable in Google Apps Docs, Spreadsheets and in the conversion of files like PDF, Excel, and Image. I can adapt easily to the changes that may occur and I have a positive attitude and positive reinforcement. I must be able to follow instructions well and able to meet deadlines. I am detailed oriented, organized, and hard-working. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Email
    Form Completion
    Virtual Assistance
    Online Research
    Email Communication
    Data Mining
    Data Scraping
    Administrative Support
    Accuracy Verification
    Market Research
    Data Entry
    Microsoft Excel
    Lead Generation
  • $5 hourly

    • 4.8/5
    • (11 jobs)
    Whatever goals I set, I ensure to complete them within the stipulated time. I am a hardworking, dedicated and productive service provider that can be an asset to your team. As an E-commerce Virtual Assistant, I strive to deliver top quality work to all my clients. Over the years, I have developed my skills as Customer Support, Facebook Moderator, Product Lister, Data entry and Order Fulfiller. In my years of experience, I have solved basic and complex issues, followed up with customers, provided profitable products with professional title, descriptions, and image, and been able to order 100-300 per day, submitted reports, updates and all while staying accurate and organized. I enjoy helping business grow and will make sure that I complete every position successfully.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Communication
    Dropshipping
    Administrative Support
    Answered Ticket
    Shopify
    Dropified App
    Email Support
    Lead Generation
    Multiple Email Account Management
    Zendesk
    Social Media Marketing
    Microsoft Office
  • $7 hourly

    • 0.0/5
    • (2 jobs)
    I am delighted to introduce myself as an experienced Shopify Virtual Assistant with a rich history of over six years in this role. Throughout this time, I have honed a diverse set of essential skills that have become second nature to me. Customer service has been my passion for more than half a decade, and I take immense pride in my exceptional emotional intelligence and proactive approach when dealing with customer inquiries and concerns. My guiding principle is centered on actively listening to our customers, enabling me to swiftly address issues and provide immediate support. I firmly believe in the importance of building a solid foundation of product knowledge to provide unmatched assistance, fostering customer loyalty and satisfaction. My unwavering commitment to delivering exceptional service is evident in my consistent track record of not just meeting but exceeding customer expectations. This has not only nurtured repeat business but also significantly amplified brand exposure and market presence. Beyond my proficiency in customer service, I possess a talent for crafting compelling product descriptions, meticulously curating product listings, and skillfully enhancing visuals with the use of tools like Canva Pro. My abilities extend to creating tailored and engaging content for a variety of social media platforms. Moreover, I am equally adept in the role of a Social Media Assistant. My deep understanding of branding empowers me to create content that not only fortifies brand awareness but also effectively captivates the target audience. My creative mindset keeps me attuned to customer trends and market dynamics, enabling me to curate captivating content that sustains interest. With my keen organizational skills, I consistently meet deadlines and execute strategies flawlessly, always aligned with marketing and business objectives. I have successfully managed various aspects of business social media accounts, from their initial design and development to their final implementation and execution. Order processing and fulfillment are also well within my expertise. I initially managed orders manually on AliExpress but quickly transitioned to utilizing Shopify for streamlined order processing. More recently, I've expertly employed tools like Dropified and Oberlo to optimize order management efficiency. My familiarity with CJ Dropshipping further enhances my capabilities in this area. With over six years of hands-on experience as a Shopify Virtual Assistant, I am confident that my skills and unwavering dedication will make me a valuable asset to your team. I am genuinely excited about the prospect of an interview and eagerly anticipate an opportunity that aligns with my qualifications and passion.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Satisfaction
    Order Processing
    Facebook Advertising
    Oberlo
    Order Fulfillment
    Shopify
    Customer Support
    Virtual Assistance
    Product Listings
    Email Communication
    Data Entry
    Photo Editing
    AliExpress
  • $7 hourly

    • 4.5/5
    • (8 jobs)
    I am Rosalinda Tabianan and you can call me Rose for short. I previously worked as a customer service representative in one of the call center companies here in the Philippines for 4 years and 7 years here in upwork. I was trained to handle 7 other queues under the same campaign. I also have some back-office or data entry experience because I was also trained to do some back-office tasks when my previous company lacked the manpower and in their back-office department. In 3 years of working as a call center agent, I developed and improved lots of skills such as communication skills, multi-tasking skills, typing skills, problem-solving skills, call handling skills, etc. I am a fast learner, easy to work with, and a team player.
    vsuc_fltilesrefresh_TrophyIcon Email
    Order Processing
    Online Chat Support
    Phone Support
    Email Support
    Communication Etiquette
    Email Communication
    Virtual Assistance
    Answered Ticket
    Product Knowledge
    Oberlo
    Customer Service
    Social Media Marketing
    Product Listings
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Looking for a 𝘿𝙀𝘿𝙄𝘾𝘼𝙏𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏? Cost Effective & Tech-savvy High-Speed Internet and Equipment 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 Experience in problem-solving, handling difficult situations, managing complaints, multitasking, and documentation. knowledgeable with Zendesk, Wave Accounting, and Microsoft Office. 🔥𝙎𝙀𝙊 experience in keyword research, image resizing, generating meta description, and uploading images. knowledgeable with WordPress, Yoast SEO, Google Search Console, and Semrush. Services: 📞 Customer support (chat, email) ✍🏻 Data Entry (encoding, copy typing) 🔎 Data Research 📝 Administrative task 📑 Data Scrape 🎧 Audio Editing (cut, trim) 🎶 Audio annotation 🗣️ Subtitles Creation 📝 Conversion of PDF, photo, to word Other Experienced Software/Tools: ⚡ Adobe Photoshop ⚡ Microsoft Word/Google Docs (Data Entry) ⚡ Microsoft Excell/Google Sheets (Data Entry) ⚡ Canva (Image Editing, SEO) ⚡ Adobe Photoshop (Image Editing, SEO) ⚡ Web scraper, Phantombuster (Data scrape) ⚡ Audacity (Audio Editing) Skills: ⚡ Can work with minimal supervision ⚡Attention to detail ⚡ Fast typist with high accuracy ⚡ Able to complete the task on or before its deadline. ⚡ Customer service skills (empathy, problem-solving) ⚡ Able to follow simple and complex instructions. ⚡ Tech-savvy Let's talk about how I can help you ;)
    vsuc_fltilesrefresh_TrophyIcon Email
    Administrative Support
    Customer Satisfaction
    ChatGPT
    WordPress
    Canva
    Email Support
    Email Communication
    Virtual Assistance
    Wave Accounting
    Audio Editing
    Data Entry
    Customer Service
    Online Chat Support
    SEMrush
    SEO Keyword Research
  • $7 hourly

    • 3.7/5
    • (5 jobs)
    Throughout my career, I worked as a customer support representative and technical support representative at a BPO company in the United States, the United Kingdom, Canada, Australia and Ireland. Experienced working with tools such as: Shopify (Order status, refund, replacement, discounts, tracking numbers and Shopify chat) Magento (Order status, refund, replacement, discounts, tracking numbers and Shopify chat) Freshdesk (Email ticketing) Freshchats (Chat) Zendesk (Email) Hubspot (Email) Salesforce (Live chat) Aircall (Inbound and outbound call) Kixie (Phone) Dialoga (Inbound and outbound call) Wheelzy (Inbound and outbound call) Etsy Slack SIIAM Klarna Asana Social media (FB, IG, Pinterest) DeepL As a hard worker, goal-oriented, quick learner, and reliable employee, I am capable of not only meeting but exceeding employer goals. As a customer-focused professional, I respect my clients' trust, and I commit myself to every job, taking full responsibility for the completion of projects on time. I will show you dedication, and I will give OUR customers satisfaction regardless of what channel they're in. Let's talk!
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    Customer Experience
    Canva
    Email Communication
    Technical Support
    Customer Support
    Customer Service
    Customer Satisfaction
    Customer Development
    Facebook
    Business with 1-9 Employees
    Online Chat Support
    Zendesk
    English
    Email Support
    Freshdesk
  • $6 hourly

    • 3.5/5
    • (3 jobs)
    I have 17 years of call center experience in Technical, Customer Care, and Sales Account. Excellent communication skills in English and got promoted as an Operations Manager that handles 100-150 representatives. I can handle irate customer situations effectively and empathize with customers with a courteous voice tone. Ability to deliver information at the customer’s knowledge level in an understandable manner. Ability to apply a logical problem-solving approach to resolving customer problems and inquiries. Strong interpersonal skills and ability to think independently and follow through effectively. Keen on details and has strong customer service orientation—excellent computer and Internet skills with the ability to navigate multiple screens. Provide excellent customer satisfaction through effective handling of concerns. I eventually ventured to freelancing and was an appointment setter and a Solar Recruiter for multiple Solar companies. Got promoted as an Account Manager for a recruitment company and manage a team. I also took a role of Operations Advisor that manages UK Homeowner's utilities (Rent, Water, Gas, Internet connection, Taxes). I do many administrative tasks, expert on multitasking, meeting deadlines, and with customer satisfaction. I also used to be a Social Media comment moderator and a Social Media Manager for Uber, tiktok, Netflix, Mac, and a lot more for Facebook and Instagram. I have a lot of data entry experience, email management, customer support, sales, logistics and a lot more. I also have experience using Zendesk, Google Sheets/Suite, CRM, Go High Level, pipedrive, microsoft office, Vonage and a lot more when resolving tickets to the said clients, which I know will be my advantage. My work ethic has been consistently efficient by maintaining a timetable of my work schedule and sticking to it. I am equipped with a problem-solving approach to customer issues and inquiries and strong interpersonal skills, and the ability to think independently and follow through effectively. I am also keen on details and have a strong customer service orientation. I am easy to get along with, and what you see is what you get is the type of person I am and quickly adapt to a culture. I am confident of my skills to deliver the expectations of the role. Because not only do I provide what is expected of my position, I add value to all action items I take on. I make sure that they are accomplished according to standards and that they are of quality at all times.
    vsuc_fltilesrefresh_TrophyIcon Email
    Lists
    English
    Communication
    Email Communication
    Social Media Website
    Email Support
    Telemarketing
    Chat & Messaging Software
    Online Chat Support
    Data Entry
    Appointment Setting
    Customer Service
    Sales & Marketing Collateral
  • $6 hourly

    • 0.0/5
    • (3 jobs)
    Hello I'm Andrea, hard-working and motivated team player with proven communications skills seeking to grow my knowledge of customer service, technical support, debt collections, sales and amazon account management and use all of my skills for your company. My skills: * Excellent Customer Service (Order-taking, process returns and refunds and give information about products and services) * Passionate Technical Support (Creating ticket and giving tier 1 IT support to non-technical internal users through desk-side support services * Debt Collection (3rd Party Collections) * Outbound Sales (B2B/B2C Cold calling and Appointment Setting) * Email Management ( Handling inbound electronic mail) * Social Media Management (Creating Facebook Ads,schedule Facebook post, set up Auto-Reply and give Admin Access to Facebook Page Accept FB Admin Access) * Product Research in Amazon (Analyzing current market trends to choose “winning” items) * PPC Optimization in Amazon Other skills * Basic knowledge in Wordpress Website * Social Media Management * Computer skills (MS Office: Word, Excel, Outlook, PowerPoint, OneNote, Access Google Drive, Dropbox) * Graphics Design using Canva I am excited for the opportunity to join your team. My previous work experience includes innovation in many areas, including strategies for more effective teamwork. At my previous company, I devised strategies for improving teamwork and communication among members of team projects. I can bring to your organization not only my ideas from my previous job but my general passion for innovation too.
    vsuc_fltilesrefresh_TrophyIcon Email
    B2B Lead Generation
    Amazon Dropshipping
    Amazon FBA
    Product Research
    Sourcing
    Sales
    Cold Calling
    Debt Collection
    Data Collection
    Telemarketing
    Customer Service
    Lead Generation Analysis
    Email Communication
  • $12 hourly

    • 4.4/5
    • (13 jobs)
    My clients’ benefit is my first priority, with years of experience and professional expertise, I am offering one-to-one Virtual assistance in ONE-STOP. *wink* Let my knowledge, tools, and skills speak for me: 💚 Data Entry & Research ✨Google Map | Apollo | LinkedIn 💚 Bookkeeping ✅ QuickBooks | SAP | Xero 📗 Accounting graduate 💚 General Office and Google Suite Skills ✅ Outlook | Excel | Google Sheet | MS word | PowerPoint | Google drive | One Drive | Dropbox 💚Graphic Design & Basic Video Editing ✅ Canva Wizard - Canva Pro 💚Social Media Management ✅ Instagram | Facebook | Pinterest | LinkedIn 💚Content Creation ✅ Reels | TikTok | YouTube Short Videos | Carousel | Story 💚 Email Management ✅ Gmail | Outlook I'm committed to providing exceptional service and results-driven solutions that help my clients stand out in today's crowded marketplace. Help me, HELP YOU! 😉 📞📲💻 Let us know your thoughts, if you have any questions I am happy to answer them. Best regards, Your next Virtual Assistant Michele *wink
    vsuc_fltilesrefresh_TrophyIcon Email
    Bookkeeping
    Administrative Support
    Data Mining
    Lead Generation
    Company Research
    Translation
    LinkedIn Lead Generation
    Email Communication
    Canva
    Communication Skills
    Accounting Basics
    Management Skills
    Intuit QuickBooks
    Data Entry
    Financial Audit
  • $15 hourly

    • 4.9/5
    • (47 jobs)
    I have taken on four (4) major roles in the BPO / Customer Service structure - Customer Service Representative, Quality Assurance Specialist, Product-Specific and Customer Satisfaction Trainer, and Team Supervisor. For a little over ten (10) years, I worked my way through the corporate ladder by making sure all tasks and responsibilities are done with accuracy, efficiency, and integrity. I have worked with top companies in the US ranging from Banking and Finance, Travel and Hospitality, Telecommunications and Technology, eCommerce, and Insurance Providers - T-Mobile USA, Bank of America, Orbitz, CheapTickets, HotelClub, Microsoft, and Wish. As a CUSTOMER SERVICE REPRESENTATIVE, I have: - received numerous awards such as Top Performing Agent (for a number of months), Customer Satisfaction Superstar (2011), Most Consistent Performer (for a number of months), Top Sales Agent (2010) - been assigned to a variety of programs ranging from Banking and Finance, Travel and Hospitality, Telecommunications and IT, eCommerce, etc. - handled different Customer Service Channels such as Phone, Live Chat, Email/Ticket and Back Office. CRMs include Zendesk, HelpDesk, FreshDesk, Zopim, Live Agent, Velaro, Live Chat As a QUALITY ASSURANCE SPECIALIST, I have: - spearheaded Quality Team programs that focus on improvement and development to help CSRs achieve their quality goals - been assigned tasks to listen and evaluate calls based on a set guideline - provided various initiatives and recommendations on the call evaluation guidelines to better fit the current customer satisfaction goals As a PRODUCT-SPECIFIC and CUSTOMER SATISFACTION TRAINER, I have: - trained both new hires and tenured agents using both company-produced and self-produced materials such as Diffusing Angry Customers, Extreme Customer Connection, Empathy vs Sympathy, Delivering the Customer Experience, Moving Forward Attitude, and a lot more - facilitated a class of 25 to 40 agents to provide refresher courses to keep them updated on the latest about the products and processes - gone through the BLAST (Breakthrough Learning and Strategies in Training) certification to be able to handle class facilitation properly As a TEAM MANAGER, I have: - handled a team of 15 to 20 agents, coaching and mentoring them in achieving their individual goals (KPI - Key Performance Indicator) using various techniques such as Power of Coaching, The 5 WHYs, Root Cause Analysis (RCA), Trending Analysis, etc. - acted as a Senior Supervisor helping other Team Supervisors in bending their styles to efficiently and effectively manage their own teams - assisted the management team identify key factors affecting the entire production's stats and numbers With my vast experience, I am confident I can exceed your expectations while being open to improvement opportunities.
    vsuc_fltilesrefresh_TrophyIcon Email
    Supervised Learning
    Customer Support
    Supervision
    Email Communication
    Management Skills
    Customer Service
    Zendesk
  • $6 hourly

    • 3.9/5
    • (12 jobs)
    Hello, My name is Mark and I am an experienced General Virtual Assistant with a proven track record of success. I am skilled in a wide range of areas, including email customer service, content creation for Facebook and Instagram pages, and graphic design using Canva. As a content manager for Facebook pages, I am responsible for creating and curating a substantial volume of content using Canva. Additionally, I prioritize fostering engagement with followers through the content I produce. I have a deep understanding of social media management and am proficient in scheduling, posting content, and engaging with audiences across various social media platforms. I am familiar with software such as Active Campaign, Click Funnels, OneStream, Xero, Quickbooks, Asana, Monday, and Trello, making me a versatile assistant who can handle a variety of administrative tasks such as invoicing, bill payment, calendar management, and bookkeeping. As a professional who takes pride in my work, I always go above and beyond to ensure that my clients are satisfied with my services. I possess a strong work ethic and am committed to delivering quality work that meets your expectations. I am always eager to learn and adapt to new challenges, and I am dedicated to building a long-term working relationship with my clients. If you are looking for an experienced and professional General Virtual Assistant who can handle a wide range of tasks, look no further. I am confident that my skills and experience make me the ideal candidate for any job in which a General Virtual Assistant is required. Thank you for considering me, and I look forward to working with you to help your business grow.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Support
    Communications
    Social Media Management
    Facebook Page
    Social Media Content Creation
    Shopify
    Customer Service
    Administrative Support
    Canva
    Data Entry
    Form Completion
    Email Communication
  • $6 hourly

    • 5.0/5
    • (29 jobs)
    Looking for a skilled and reliable freelancer who can handle a variety of tasks? Look no further! With over 2 years of experience in Live Chat handling and a Telco account US base, I ensure customer satisfaction and leave a smile on their faces. As an expert in Live Chat, I am confident in delivering exceptional customer service. With my 7 years of expertise in data entry, I can assist you with Administrative tasks, Order fulfillment, and Microsoft Suite. Furthermore, I have skills in photo editing using Canva, making me a well-rounded professional. Let's work together and achieve your business goals! Here's a brief overview of my expertise: 🟢Customer service | Chat support I have a proven track record of delivering exceptional customer service experiences across various industries. I am adept at handling customer inquiries, complaints, and feedback, and I always strive to exceed expectations. I am able to communicate clearly and professionally, and I can quickly resolve issues to ensure customer satisfaction. 🟢Admin assistant As an administrative assistant, I can help you manage your day-to-day operations by handling tasks such as scheduling, email management, and document preparation. I am highly organized, detail-oriented, and able to multitask effectively. 🟢Order fulfillment I understand the importance of timely and accurate order fulfillment in maintaining customer loyalty. I can assist you with tasks such as order processing, inventory management, and shipping coordination. 🟢Microsoft Suite I am proficient in Microsoft Suite applications such as Word to create and prepare documents and Excel, allows me to manage data and generate reports with ease. Furthermore, I have experience with photo editing in Canva and can create engaging and visually appealing graphics for social media, marketing materials, and other projects. Additionally, I am highly skilled in data entry tasks and can efficiently input data into databases, spreadsheets, and other systems.
    vsuc_fltilesrefresh_TrophyIcon Email
    Outbound Call
    Virtual Assistance
    Personal Administration
    Customer Service
    Email Communication
    Google Sheets
    Online Chat Support
    Social Media Management
    Microsoft Office
    Email Support
    Data Entry
    Microsoft Excel
  • $12 hourly

    • 4.1/5
    • (6 jobs)
    I am an experienced Virtual Assistant & Brand Marketing Officer specializing in data entry, calendar management, web research, brand awareness, and social media management. Highly developed knowledge in Project Management, Data Entry, and Social Media Marketing & Management. Admin: - Data Entry - Inbox & Calendar Management - Payment & Invoice Management - PDF creation & editing (Convert, merge, and split PDF files) - Internet Research - Video-Chat Tools : ZOOM, Google Meet, Skype, TeamViewer - GSuite : Spreadsheet, GDocs, GSlides, Gmail - Photo Editor : Canva, Adobe Illustrator, PicsArt, Adobe Lightroom Social Media & Marketing: - Ad Creation & Management - Social Media Account Creation & Set-Up - Content Calendar Creation & Management - Post scheduling - Reporting (Weekly/Monthly) - Community Management - Hashtag Research
    vsuc_fltilesrefresh_TrophyIcon Email
    Data Entry
    Online Market Research
    Email Marketing
    Newsletter Writing
    Scheduling
    Copy Editing
    Email Communication
    Content Writing
    Administrative Support
    Social Media Management
    Social Media Content Creation
  • $10 hourly

    • 3.7/5
    • (4 jobs)
    Diligence and hard work bring joy and satisfaction. I am Rowena Saplala, I worked as an Editorial Assistant for 14 years for medical journal publications. My tasks include the following: • Process Online Submissions of papers using the Open Journal System (OJS) • Screen manuscripts for submission metadata and compliance with the accepted editorial style/format and submission checklists based on the journal’s “Instructions to Authors”. • Assist editors in the editing and peer-review process. • Track manuscripts; remind/follow-up authors, editors, and peer reviewers about the status of manuscripts in the publication process • Proofread galley proofs prior to publication. • Upload electronic copies of articles to the journal’s official websites Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email
    Communications
    Data Management
    Electronic Publishing
    Email Communication
    File Management
    Online Research
    Data Entry
  • $8 hourly

    • 5.0/5
    • (7 jobs)
    A tourism graduate and virtual professional with exceptional skills in team and solo work, I prioritize client satisfaction, optimize resource utilization, and drive revenue growth. I am proactive, generating innovative ideas, and actively contributing to the company's goals and aspirations. I am a skilled social media manager, specializing in brand creation, identifying target groups, content ideas, and scheduling. I am skilled in training and guiding social media and marketing teams on effective practices, enhancing the company's online reputation. I am an experienced web researcher with a passion for discovering useful information and delivering accurate results. I am a diligent and organized Travel Planner, proficient in planning and personalizing travel itineraries, managing bookings, and providing customer service. I aim to utilize superior negotiation skills and global travel trends to increase customer satisfaction. I have gained valuable experience in customer service, excelling as a top specialist while gaining clients' loyalty. I have a proven track record of maintaining composure in challenging situations, increasing client satisfaction through plain communication, and providing valuable information. I am committed to leading clients to reach their desired short- or long-term goals, providing highly profitable sales, and exceeding their expectations. I’m committed to leading my clients to reach their desired short- or long-term goals, providing the most highly profitable sales, and exceeding their expectations.
    vsuc_fltilesrefresh_TrophyIcon Email
    Scheduling
    Personal Administration
    Email Communication
    Social Customer Service
    Administrate
    Virtual Assistance
    Administrative Support
    Data Entry
    English
    Social Media Management
    Communications
    Email Support
    Online Chat Support
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