Hire the best Email Freelancers in Dumaguete, PH

Check out Email Freelancers in Dumaguete, PH with the skills you need for your next job.
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based on 17,069 client reviews
  • $5 hourly
    I am a proficient, self-motivated, and well-rounded full-time freelancer with excellent skill and successful experience for a year. I value my client's trust and I commit myself to any job, taking full responsibility in providing 100% accuracy and completing projects on time. Furthermore, I am an expert on: - Data Entry - Administrative - Database Management - Social Media Management - Photo Editing - Reports - Typist - Finding Email Addresses - Data Mining - Email Management - Office Applications - Internet Research - Call Handling I am well versed in the following tools: - Google Docs - Linkedin - Social Media platforms (Facebook, Instagram, Twitter) - Microsoft Office Applications (Excel, Word, PowerPoint) - HubSpot I am looking forward to helping you grow your business by sharing my experiences and expertise and learn more in the process.
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    Email Communication
    Administrative Support
    HubSpot
    Personal Administration
    Lead Generation
    Database Management
    Database
    Social Media Management
    Photo Editing
    Google Docs
    Data Scraping
    Data Entry
    Microsoft Excel
    Accuracy Verification
    Data Mining
  • $7 hourly
    Accepts any type of works, easy to train, can work under pressure and willing to contribute or share knowledge especially in writing and analytical thinking, responsible on the day to day task and takes full accountability. Proficient in Microsoft Word, excel, Powerpoint.. Integrity is the most important core value.
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    Project Management Support
    Task Coordination
    Instagram
    Recruiting
    Social Media Plugin
    Email Communication
    Google Workspace
    Draft Correspondence
    File Maintenance
    Light Project Management
    Social Media Website
    Administrative Support
    File Management
    Microsoft Office
    Word Processing
  • $15 hourly
    👋 My expertise as an Email Marketing Specialist and Executive Assistant has helped my clients increase customer retention and lessen their workload for day-to-day administrative transactions. 💪 4 years total work experience as an accounting bookkeeper in my corporate job and as a virtual assistant. 🥇 Top-rated freelancer on Upwork. ⭐ My clients are looking for a freelancer who can lessen the workload, and I can help them. ◾️ Set up email flows/automation to generate leads, and create pop-up designs that could potentially find leads. ◾️ Manage your email marketing campaigns, can set up the flows in Klaviyo, Mailchimp, or other CRM platforms. ◾️ Provide Data Entry and Lead generation ◾️ Handles a team of graphic designers & copywriter via Clickup and Slack ◾️ Project Management (ClickUp, Notion, Trello, Asana, Basecamp) ◾️ Microsoft Office (All Apps especially Excel, Powerpoint, OneDrive and Outlook) ◾️ E-Mail Management ◾️ Calendar Management /Appointment Scheduling (Calendly, Zoom, MS Teams, Slack) ◾️ Google Apps (Google Docs, Google Sheets, Google Drive, and Google Suite) ◾️ Internet Research & Customer Service ◾️ Light Bookkeeping skills ◾️ Make travel orders, invoices, purchase orders, and payments ◾️ Make outbound calls to clients and assist them with their orders. Answer questions and resolve problems with their orders (e.g. delivery, payment, refund, etc). ◾️ Have an organized and maintained online company files, invoices, and other digital documentation ◾️ SAP system, Microsoft Office, Google Suites, Stripe, Kajabi, Slack, Asana, and Dropbox ◾️ I use the Boolean method in Lead Generation ◾️ Highly trainable and flexible to learn new applications ⚡ What my clients say about me: ✅ Raul was very efficient in getting the assigned tasks done. I have no doubt about recommending him for projects similar to the one he works on for my company. ✅ Raul is an absolute superstar! After reviewing multiple other applications, I went ahead with Raul. He knows his stuff. You'll find a lot of other writers who don't exactly understand the work or make way too many grammatical mistakes. ✅ Raul is better at English than most people I know with English degrees! Fantastic copywriter who understands how to communicate with high-profile individuals effectively over email and online. Out of the five copywriters I hired, Raul was comfortably the most competent and I would happily recommend him to anyone looking for one. ⭐ What I look for in a new client: ✅ Open mind, relaxed attitude ✅ Values integrity & and relationship with its freelancers ✅ Focused on improving, lets their actions speak louder than words ✅ Willing to help and answer any questions/queries Your business is my PRIORITY! ✨💰 Tech - Savvy & Efficient ⛔🙎🏼‍♂️ Data Privacy and Security ⚡💻 High-Speed Internet & Equipment 🙎🏼‍♂️ Sounds like a great fit? 💬 Write me a message and let's talk about how we can help each other!
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    Transaction Data Entry
    Online Research
    Email Communication
    Email Deliverability
    Google Sheets
    Marketing Strategy
    Google Workspace
    Microsoft Excel
    Email Marketing Strategy
    Klaviyo
    Marketing Automation
    Email Copywriting
    Email Campaign Setup
    Email Design
    Email Marketing
  • $7 hourly
    I have experiences working as a customer service representative and a 2-year experience as a copy editor. I graduated with a bachelor's degree in Mass Communications. I am very keen and have strong attention to detail. Also, I am a fast learner, resourceful, and very open to constructive criticisms.
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    Microsoft Office
    Product Knowledge
    Proofreading
    Communication Etiquette
    Consumer Review
    Customer Support
    Email Communication
    Copy Editing
    Email Support
    Online Chat Support
    Zendesk
  • $5 hourly
    I'm Nick! I'm a Profesional Customer Service Representative experienced in chat/email/phone support specializing in technical, billing, and order management tasks for 5 years. I’m a fast learner, possess excellent problem-solving capabilities and I’m a very flexible individual who can work with less supervision. I have excellent verbal and written English communication skills and I’m a detail orientated person. My advantages: - Highly organized, responsible, fast-paced, learn really quick - Friendly, positive, great communication, and endless patience - Love to help people, solve problems, and create empathy - Flexible hours, schedules, shifts Core Competence • Customer Satisfaction Advocate • Billing, Technical, General Inquiries • One Call Resolution • NPS/CSAT Goal-oriented • Team player • Can work with minimum supervision • Fast learner • Can adapt quickly • Fast Typing skills • Strong verbal and written communication skills • Excellent troubleshooting and problem-solving skills Experienced tools Shopify, Magento, Cin7, Shipwire Slack, Zoom, Zendesk Avaya ViciDial Throughout the years of being a customer service representative, I will make sure to apply all the experience I have to provide excellent service for your company. I will give the total energy and experiences I’ve learned in my previous jobs and ensure that you will quickly see a positive return on your investment. I’m confident enough that my skills and abilities will surely contribute. Let me know and I will be happy to be part of your team!
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    Order Management
    Product Knowledge
    Technical Support
    Shopify Plus
    Email Communication
    Data Entry
    Customer Service
    Customer Support
    Communication Etiquette
    Phone Support
    Online Chat Support
    Email Support
    English
    Zendesk
  • $8 hourly
    As we transitioned into normalizing remote work, I am taking the initiative to explore the freelancing industry as part of my career development goals. I have been assisting various clients for almost a decade now in different disciplines. My primary focus is to provide and deliver high-quality and excellent outputs to clients within the shortest time, with utmost sincerity and professionalism. Listed below are my qualifications as an Executive Assistant and Real Estate Sales and Marketing Expert, to wit: EXECUTIVE ASSISTANT • Data Entry • Microsoft Office Applications (Word, Excel, PowerPoint) • Google Drive, Google Docs, Google Sheets, Google Slides, Google Forms, Google Calendar • Mailchimp and WordPress • Customer Service Representative/ Email Management (responding to phones and emails; creating presentation; answering customer’s queries; and making daily schedules and reports) • Digital and Social Media Marketing and Product and Content Uploading • Graphic Arts (Canva) • Editing and Product and Content Uploading • e-Commerce, Researching and Content Writing • Organizing, Planning, Communicating and Generating Ideas • Social Media Manager (Facebook, Instagram, LinkedIn, Twitter, Hootsuite, Buffer) • Project Manager • FreeConference Calling • Bookkeeping • Procore • Monday.com CRM • HubSpot CRM REAL ESTATE SALES AND MARKETING EXPERT • Skilled in developing and implementing marketing plans • Promoting brand awareness through marketing efforts • Digital and Social Media Marketing • Customer Service Representative • Project Coordinator (in a real estate industry) • Marketing Head (mass housing project) Overall, I am very passionate when it comes to my job and I wish to learn more as I progress along. I am very flexible and willing to be taught and be trained.
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    Mailchimp
    Staffing Needs
    Task Coordination
    Email Campaign Setup
    Email Communication
    Digital Project Management
    Mail Merge
    Inventory Management
    Real Estate Marketing
    Virtual Assistance
    Bookkeeping
    Executive Support
    Procore
    Data Entry
    Social Media Marketing
  • $12 hourly
    Hello there! I'm Mae, the Marvelous Assistant to Extraordinary clients like you, and I'm thrilled to be your dedicated Virtual Assistant, committed to empowering your success with top-notch support and meticulous organization. Together, we'll conquer tasks and achieve milestones, leaving you with more time to focus on what truly matters. 💼 How I Can Help: ✅ Efficient Administrative Support: As your reliable ally, I'll handle scheduling, email management, and other administrative tasks, ensuring your day flows smoothly. ✅ Streamlined File & Data Management: Whether it's Dropbox or Google Drive, organizing data is my specialty, helping you access critical information at your fingertips. ✅ Elevate Your E-commerce Game: While I might not be an A to Z expert, I'll handle the nitty-gritty of eBay, Shopify, Etsy, Amazon, and more, enabling you to shine in the marketplace. ✅ Research Maven & Lead Generation: Unearthing valuable insights and potential leads is my knack, providing you with valuable data for informed decisions. ✅ Accurate Data Entry & Organization: From Google Docs to spreadsheets, I ensure that your data is meticulously managed, saving you time and headaches. ✅ Flodesk & Dubsado Enthusiast: Proficient in streamlining email marketing and client workflows. ✅ Jack of all Trades, Master of Making Things Happen: Whether it's calendar and schedule management, light bookkeeping, or file organization, I'll tackle them all! 💕 Your Success is My Mission: I take immense pride in contributing to your success. As your dedicated assistant, I'll give my all to help you achieve your goals. 💡 Adaptable & Eager to Learn: While I may not know it all, my thirst for knowledge knows no bounds. I'm excited to explore new challenges and grow alongside your business. 🤝 Building Lasting Partnerships: I'm not just looking for a one-off project; I want to be your long-term partner, fostering a relationship built on trust and mutual success. ✨ Let's Explore Possibilities: If you think I could be the right fit for your support needs, let's connect and discuss how we can work together seamlessly. Looking forward to assisting you in your journey to success! Let's make it happen! Warm regards, Mae ❣️
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    Personal Administration
    Ecommerce Support
    Administrative Support
    Virtual Assistance
    Ecommerce
    File Management
    Email Communication
    Scheduling
    Accounting Basics
    Shopify
    Light Bookkeeping
    Accuracy Verification
    Critical Thinking Skills
    Microsoft Excel
    Data Entry
  • $19 hourly
    Jobs/projects that I can do for you: - complex Excel reports (macros and pivot tables) - web design (Dreamweaver, HTML, CSS) - graphics (Photoshop CS3, Illustrator CS6) - email marketing (ConstantContact, Robly and MailChimp) - technical support (non-voice) - system administration (Windows AD environment) - managing a team of IT support agents - establish processes Technology that I am highly proficient in: - ConnectWise (config and admin) - CarbonBlack (config and admin) - Google Workspace (config and admin) - FreshService / FreshDesk (config and admin) - Adobe Photoshop / Illustrator / Dreamweaver - LDAP using Apache - Wordpress, CSS and HTML - Windows Server (2003 and up) - Windows OS (98 and up) - MS Office (advanced proficiency in Excel) - PBX VOIP (Digium Switchvox and inContact) - Sabre Red Workspace - ConstantContact, Robly and MailChimp I am a technical person who maintains an excellent work ethic with clients regardless of the setting, may it be within or outside Upwork. I set expectations on what I believe I can achieve in the timeframe given and what I cannot. I like learning new things, keeping an organized environment and I work best when under pressure. I have a varied skill set. I've managed the Systems team for a BPO for over 10 years. The job entails ensuring the smooth flow of the network operations of the company which includes email, VOIP and other servers as well as the management of the rest of members of the Systems team. When I am not managing the team, I am a graphic artist and web designer, proficient in SEO which is very critical in web marketing. My knowledge in graphics design started 13 years ago with Adobe Photoshop. I have designed logos, banners and invitations for various clients over the years. I have the same number of years of experience with web design, from using only notepad down to using Dreamweaver CS5. I usually incorporate Java along with some PHP and CSS to exceed the expectations of the clients. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My experience with technical support includes more than 4 years as a software/hardware level 3 support (phone and email) for a well known computer manufacturer. I am a Dell Certified System Expert for over 5 years. I have more than 5 years of experience as a systems and network administrator for one of the most well-known online travel agency in the US.
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    Customer Service
    inContact
    Microsoft Excel
    Helpdesk
    Email Marketing
    Sabre
    Email Communication
    Adobe Photoshop
    Customer Support
    Call Center Management
  • $6 hourly
    Looking for a Data Entry job and other computer related works. I decided to work in upwork for personal growth while at home attending to my family's needs. To share my skills and knowledge, enhance my capabilities in your company and be responsible and productive citizen.
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    Email Communication
    Lead Generation
    Data Entry
    Microsoft Excel
    Microsoft Word
  • $10 hourly
    As I embarked on this professional journey with determination, encountering challenges that would shape my character and work ethic. From the very beginning, I have faced obstacles at the company I initially joined, which proved to be valuable learning experiences. Through the mistakes made during this period, I have tested my capabilities and working skills, emerging as a better and more improved worker as a result. Throughout my career, I have been deeply involved in data management, accumulating a wealth of experience in this field. I also have exceptional professionalism and unwavering attention to detail that are evident in every task I undertake. Clients can trust me to handle their data with precision and accuracy. Furthermore, I possess a unique ability to follow instructions meticulously and work efficiently with minimal supervision. By joining Upwork, I will enhance the skills that I've acquired to help my clients reach their goals and at the same time allow me to develop and grow. I'm always open to learning something new and improving it. Areas of Expertise: ☑️ Image Editing ☑️ Brochure Design ☑️ Real Estate Photo Editing ☑️ Lead Generation ☑️ Email Research ☑️ Data Entry ☑️ E-commerce ☑️ WordPress ☑️ LinkedIn
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    Social Network Administration
    File Maintenance
    Accuracy Verification
    Microsoft PowerPoint
    Administrative Support
    Google Docs
    Web Development
    Microsoft Excel
    WordPress
    Email Communication
    Microsoft Word
    Adobe Photoshop
  • $10 hourly
    * 7 years experience as an administrative secretary in one of Dubai's freight forwarding company * 3 years + experience in the Call center industry in the Philippines for customer service & technical support * Teacher by profession If you are looking for someone who's efficient, hardworking, responsible, knowledgeable, honest, reliable, flexible, has keen insights and ability to listen to other people and identify their needs, I believe I can fit the shoes. I believe that customer satisfaction is more rewarding than the pay and I always strive to provide my best.
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    Data Entry
    Email Communication
    Logistics Management
    Scheduling
    Customer Service
    Administrative Support
  • $4 hourly
    Hello. It's Charryfe Cornelia. I have become an effective and efficient customer service representative as I have been working with several BPO companies for 7 years already. Througout all these precious years, I only got better with the hard work and patience. I am a self-motivated person who is very responsible for every work I undertake. I hold a Bachelor's Degree in Human Resource Development Management. Surely, my educational background helps me a lot to it. Moreover, I am deft in excel, open office, powerpoint and other software knowlegde. I am handy in both soft and hard skills. I always make sure of the quick turnaround of my job as I never disappoint my clients. I am clever enough to handle and odd situation by coming up with my multitasking efficiency. Since I am really looking forward working with you, I am bound to make you not regret choosing me. Hope to have a voice from you soon. Thank you.
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    Customer Relationship Management
    Product Knowledge
    Communication Etiquette
    Customer Service
    Technical Support
    Communication Skills
    Email Communication
    Administrative Support
    Typing
    Data Entry
    Communications
    Email Support
    Online Chat Support
  • $5 hourly
    I have a solid foundation in sales development and customer service and I am able to generate qualified leads to potential customers and converting them into revenue and able to provide product information and services offered in the company. I am good at reaching out to potential clients and do follow up calls as needed. I am able to exceed expectations when it comes to specific revenues and being consistent in reaching specific targets ahead of time.
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    Sabre
    Data Scraping
    Email Automation
    Email Communication
    Customer Service
    Sales Promotion
    Technical Support
    Email Support
  • $25 hourly
    To find a job that fits my skills and abilities. Over the past 10 years, I have worked on one of the biggest Call Centers in my country (Qualfon) serving PREPAID clients for the biggest telcos in America (Verizon, Tmobile, ATT, and Sprint). I have been to several posts that requires leadership and excellent analytical skills. I am also well decorated with awards and certificates as proof. Over time I have acquired a few skills that have helped me grow to be able to compete effectively. - Excellent knowledge in Computer Technology - Very fluent in the English language and can use word applications ( Microsoft word, excel, PowerPoint etc.) - Can type 60-90 words per minute - Can work with less supervision - Can troubleshoot technical issues - Knows how to handle customers with confidence - Responsible and very hardworking - Most of all, I am sincere, honest and very dedicated - Experience in offline/online chat support using Tawkto, MyLiveChat, intercom and Freshdesk Softwares. - Basic SEO understanding. Took courses using LYNDA.com. - Blogger and main editor of website "iPlayGalaxyY". - Experience as an ESL online teacher, teaching Chinese kids (51talk) - Experience in using Citrix, QQ, Freshdesk, and other online customer support tools. - Experience using FastrackExpress, WooCommerce and Shopify. - Experience in importing items using Oberlo from AliExpress. - Password management using LastPass. - E-commerce management, order processing and customer service - Amazon Customer service support and inventory management - Always willing to be trained. Have a team of 5 ready to handle client work. I am always ready to learn and tackle challenges. Hopefully, I'll be able to show my skills and abilities that will surely make myself grow as an individual and help your business grow as well.
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    ESL Teaching
    Email Communication
    Intercom
    Administrative Support
    Customer Service
    Email Etiquette
    Slack
    Sales
    Search Engine Optimization
    Online Chat Support
    Freshdesk
  • $20 hourly
    My name is Argedel Arrieta. I have been with Upwork for over 6 years now and have been in the Customer Service industry for more than 14 years. I have a real desire to work, enthusiastic and self-starter with a “can-do” attitude on the scope of a job. I also have good organizational skills, interpersonal abilities and able to make reasonable and sensible decisions. I am also able to demonstrate integrity, reliability and maintain a high level of work ethics and moral values. I also possess strong analytical and problem-solving skills. I am quick-witted, resourceful and flexible. Also able to categorize and manage work priorities to fulfill with target dates. I am able to efficiently and effectively communicate with individuals from diverse personality and culture. I am also able to competently and professionally present ideas and information. I have excellent written and verbal communication skills, hands-on and take an eye for details. I am adaptable to an extremely productive in a highly voluminous task and stressful working environment. The approach to my work goes past the expected set of responsibilities as I am continually searching for approaches to improve results. My general attitude has served me in my past undertakings which have formed me into an excellent representative.
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    Microsoft PowerPoint
    Copy Editing
    Email Communication
    Technical Support
    Communication Etiquette
    Customer Service
    Microsoft Word
    Microsoft Excel
    Customer Support
    Interpersonal Skills
    English
    Online Chat Support
    Email Support
  • $4 hourly
    Hello my name is Sheila but I can go by Elah. I am a dedicated and hardworking person who beliefs in honesty and good working relation. Though I am new to this sector of job I have certain qualities which makes me good at this. With my 7 years of experience, I am very good at identifying and solving problems. I can multi task and can do my task with less supervision. I am a flexible and fast learner and I love doing research.
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    Outbound Sales
    Virtual Assistance
    Data Entry
    Customer Satisfaction
    Email Communication
    Customer Support
    Phone Communication
    Cold Calling
    Phone Support
    Online Chat Support
    Email Support
  • $5 hourly
    Do you see that the day-to-day management of your business requires a lot of work and who’s going to do it all? Then, you've come to the right place! I am your collaborative partner to take care of all those administrative tasks that distract you from your job of growing and running your business. Let's transform those websites into leads using CRM Tools and converts! I can help you with generating leads for sales marketing campaigns, telemarketing, setting up your emails, and CSV file conversion. My goal has always been to exceed the expectations of my clients and help them get the most out of their business. I love to be in a good challenge and new opportunities. So, if you want to increase your administrative productivity and manage your business smoothly, MESSAGE ME or..... INVITE ME TO YOUR PROJECT!!! :)
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    Microsoft Word
    Problem Solving
    Bookkeeping
    Microsoft PowerPoint
    Administrative Support
    PDF Conversion
    Telemarketing
    Microsoft Excel
    Freshworks CRM
    Data Entry
    Email Communication
    Customer Service
    Lead Generation
  • $10 hourly
    I have a 12-year Customer Service work experience wherein my English communication, interpersonal and skills are fully developed and I have mastered multitasking. I have been into 2 major BPO companies and worked in a home-based voice and non-voice jobs. Customer Service, Technical Support, Sales, Email handling, Chat Support, Appointment Setting, Data Entry are a few of the fields I am an expert in. My first call center experience was as a Customer Service Representative handling inbound calls, resolving customers’ billing charges, at the same time doing basic troubleshooting on their cable and internet services. And then I transferred to an online Travel Agency in which I was employed for 10 years as a Travel Consultant. I’ve started as a Customer Service Agent doing inbound and outbound calls to passengers addressing their concerns on their flight itineraries. Then I was moved to Queue Management in which we contact passengers and airlines regarding the schedule changes of flights, Chat Support where I was one of the pioneers and was awarded the team’s top agent in the year 2016, Frauds where we investigate if payment information is legit and valid, Ticketing where we issue flight tickets for flights' passengers booked or any modification made to their flights and Finance in which we verify the validity of account discrepancies and resolve collections from customer payment, sales, and trade promotions. I must say that my 10 years of experience have molded my skills, helped me acquire new ones, and mastered multi-tasking. I am an expert in Sabre GDS(Global Distribution System) and Microsoft Office like Word, Excel, and PowerPoint. I also have worked part-time as an appointment setter (work from home set-up) for an SEO company for six months. The job focused on outbound calls for potential clients offering SEO services, and when the client took the offer, we would plot the schedule at their most convenient time. While on it, I also joggled with annotation tasks that are purely non-voice. Two years ago, I transitioned to home-based for various reasons. I started with data entry tasks and then got offers for different roles and positions. I was once a customer support agent of a tour company based in Germany where my tasks included answering chat and emails from customers, responding to customers' reviews on the website and social media accounts, tracking product issues, handling cancellations, and processing new orders, and updating stock levels. I also was a Customer service representative of a cleaning agency wherein my main role was to assist both clients and cleaners with their needs, make it easy for both parties to connect, and provide/receive cleaning services. I have 2 years of experience as an appointment setter of an insurance agency in which the main task is to contact leads and offer a free quote. The last role that I have practiced was as a lead generation specialist of a local tour company based in New York City and I reach out to leads (travel advisors) via phone and email. I am hardworking, honest, intelligent, energetic, creative, dynamic, and reliable and I know how to value my job. I can work with zero supervision and under pressure. I am a very good employee and will promptly do what is being asked. I am a team player and I am eager to learn new things. These qualities are the most effective and efficient ways to be successful which makes me qualified for this position. I am looking forward to working with you. Please advise if interviews and/or exams are needed. Thank you and hoping to be considered.
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    Data Entry
    Email Communication
    Technical Support
    Customer Service
    Customer Support
    Cold Calling
  • $7 hourly
    Being a Virtual / Admin Assistant include data entry, making business phone calls, answering emails and managing your client’s schedule. Basically it is a personal assistant that provides aid to clients and assists with everything from administrative tasks to project management. This job is similar to customer service jobs except that instead of helping customers, you help a company, business or entrepreneur with daily tasks and projects.
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    Customer Service
    Email Support
    Administrative Support
    Search Engine Optimization
    Google Forms
    WordPress
    Email Communication
    Data Entry
    Product Listings
    Communications
    Google Docs
    Microsoft Office
  • $6 hourly
    I have had more than 10 years experience in project management, particularly in customer service. I can offer the following expertise in managing customer relations: 1. Chat support 2. Email support and management 3. Managing customer ticket resolution 4. Order processing and management 5. Billing and refund processing and management 6. Records management 7. Google spreadsheet, spreadsheet, Excel 8. Corporate communications 9. Client-centered communications 10. Excellent written and spoken English Over the years, I have also mastered the following skills: 1. Overall operations and project management - timelines, achieve deadlines, staff communications, client management, financial and sales management, marketing and sales 2. Sales and marketing management - finding leads, email marketing, online advertisements, managing cold call agents, creating scripts 3. Web content management - managing writers, production of articles, blogs, news bits, product descriptions, social media content, newsletters, emailers, etc. 4. Social media management - Facebook, Instagram, LinkedIn, etc. 5. Customer service management - managing chat, call, technical and email support, customer complaint ticketing management 6. Bookkeeping, invoicing and financial management - Quickbooks, Wave Accounting, Amazon 7. eCommerce Management - Amazon, Shopify and Oberlo, Etsy 8. Simple website creation - using website template such as GoDaddy, Wix, Webs, etc. 9. Administrative skills - encoding, writing and editing, transcription, translation 10. Financial and wealth management consultant 11. Estate planning consultant 12. Real Estate tasks management
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    Customer Service
    Marketing
    Administrative Support
    eBay Listing
    Social Media Website
    Communications
    Dropshipping
    Digital Marketing
    Email Communication
    Shopify
    Search Engine Optimization
    Phone Support
    Online Chat Support
  • $6 hourly
    I had worked as a Customer Service Representative for a healthcare insurance (Wellpoint) and a flower company (TeleFlora) in the United States. Did survey calls for Infofox. I had also worked at Thumbtack.com through Upwork as a Request and Contact Verification Expert and as an SEO Content Writer and at Badger Mapping and Peak Support as an online email and chat support specialist, executive assistant and Facebook manager. For a housecleaning company as an administrative assistant handling email support, sales and scheduling appointments. As a general Virtual Assistant where I handle different tasks from clients. I had also worked as a listing coordinator for a real estate consultant from Keller Williams. My recent job was as a customer support officer and virtual assistant for a glazing company based in Australia. I am fluent in spoken and written english and have great listening skills. I am excellent in accessing Google Calendar, Drive, and Spreadsheet, Office 365, among others. I also have extensive experience using Zendesk, Freshdesk, Agile CRM, Monday.com, Trello, Canva, Hootsuite, Slack, Skype, Salesforce, Podio, Nextdoor, Homeis, Homebot, Smrtphne, Xlite, Eyebeam, Panda Doc, LinkU, LinkU Realty, RPR, myKCM, AMcards, Microsoft Teams, Verizon Connect, Outlook, Optus Loop and more. I can type fast, pay attention to details and work with minimal supervision. I am available 40 hours per week and I can even extend or work overtime if needed. If given a chance, I can assure you that I will do the best I can and contribute to the company's success. Looking forward to working with you!
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    Email Communication
    Call Handling
    Administrative Support
    Customer Support
  • $15 hourly
    I am a newbie in Upwork working as a data Entry Specialist. But that doesn't mean that I lack the skills required for this job. Been in the BPO Industry since I was 18 years old. Working at a young age, I've learned many things and gained a lot of experience in many fields, such as in real estate, customer service and data entry. I strongly believe that my skills will be useful in this industry and that I am ready to put all my efforts. I studied Bachelor in Elementary Education from Negros Oriental State University - Guihulngan Campus. I strongly believe that not being able to finished your studies is not the end for you, that this industry has a lot to offer and learn and definitely not a hindrance for success. I work to satisfy. Just give me the task and sit back on your chair. All I need is your support and cooperation. I am hoping for a chance to work with you. Thank you Summary of Qualifications -Good Written and Verbal Communication Skills -Proven ability to learn and adapt quickly -Able to work independently requiring minimal supervision -Competitive & Takes work Ownership -Critical Thinker & Innovative -Attention to Detail.
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    Interpersonal Skills
    Customer Support
    Email Communication
    Order Fulfillment
    Product Knowledge
    Data Entry
    Email Support
    Order Tracking
  • $7 hourly
    Excellent in handling Customer Support and Data Entry. I am experienced in customer service and had worked with one of the telecommunications companies here in the Philippines. I have experience in Lidar | Remotask as an Image Annonator and previously worked as a Billing Specialist with one of the biggest logistics company in the US. I also have a year and 6 months of experience in managing a private construction company here in the Philippines which will help me deal with different type of people. I am very open to feedback and criticism. I worked with lesser supervision and always ensures to deliver what is expected from me. Working in the customer service industry, I have a deeper knowledge on how to empathize and understand the customer fully. In all aspect, excellent customer service should be provided with excellent service as we ourselves are customers wanting to get the best service there is. I can commit to providing the best of what I have learned from experience and I am willing to be trained and learn more as I grow in the industry. I am patient, reliable and have a positive and outgoing attitude that can easily blend with other people. I thirst for knowledge in whatever field I work for and accepts criticism positively. I am very excited to working and expanding my experience and share my knowledge in the best of my ability to help the company I will be working for in the future. I am looking forward for a stable and long term job that can help me grow my career.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Support
    Email Communication
    Product Knowledge
    Customer Support
  • $5 hourly
    How about negotiating and talking about it through chat. So I could tell you directly all my skills to help you. Accept my proposal so we could start. ;)
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Satisfaction
    Order Fulfillment
    Interpersonal Skills
    Customer Support
    Email Communication
    Sales Presentation
    Product Knowledge
    Inbound Inquiry
    Order Tracking
    Email Support
    Phone Support
    Online Chat Support
  • $5 hourly
    I am a Customer Service Specialist and I believe my experience can prove that. I am well seasoned with all-around work in relation to customer service and even as a Virtual assistant. I am leaning more toward customer support mainly because this is one of my strengths working as a customer support specialist for almost 5 years and counting. Initially, I started out as a call center agent handling inbound and outbound calls from the biggest cellular service providers in the US. As a fresh graduate who started in this industry, I've always thought that I can only limit myself to working as a call center agent which was not the case when I knew about freelancing. Later on, I began to work for multiple Business outsourcing companies in which I acquired multiple skills that have been my bread and butter in looking for potential job aspirations. I have gained experience relating to Sales, marketing, and medical services as a customer service representative and a Virtual assistant. These are just a few of the skills I have built but I can assure you I am a jack of all trades when it comes to customer support. I say this because I am willing to learn and be trained for whatever tasks' I am given, I want to be able to venture out and acquire skills I never knew I could do. This being said, I always persevere for the things I want and although there is no assurance that I can always get it I always believe that trying and putting in your best effort always counts as a win.
    vsuc_fltilesrefresh_TrophyIcon Email
    Email Communication
    Microsoft Excel
    Outbound Sales
    Customer Support
    Sales
    Presentation Design
    Customer Service
    PPTX
    Data Entry
    Microsoft Office
    Microsoft Word
    Online Chat Support
  • $7 hourly
    Appointment Setting, Medical Receptionist and Billing, HealthCare Processes are on top of the cake but I always want to add some flavor and discover more!
    vsuc_fltilesrefresh_TrophyIcon Email
    Healthcare
    Google
    Medical Billing & Coding
    Microsoft Outlook
    Invoicing
    Appointment Setting
    Vehicle Insurance
    Email Communication
    Document Analysis
    Management Skills
    Customer Service
    Draft Documentation
    Payment Processing
  • $7 hourly
    OBJECTIVE Secure a position that will enable me to use my strong communication and organizational skills,customer service skills and my ability to work well with people. Q U A L I F I C A T I O N S & S K I L L S Outstanding interpersonal skills and understands customer service needs. Active listener. Giving full attention to what other people are saying. Critical thinker. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Works under pressure.
    vsuc_fltilesrefresh_TrophyIcon Email
    Aviation
    Customer Service
    Digital Marketing Strategy
    Xero
    Digital Marketing Materials
    Email Marketing Strategy
    Computer
    Dropshipping
    Microsoft Outlook
    Freelance Marketing
    Travel
    Trello
    Email Communication
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