Hire the best Email Freelancers in Dumaguete, PH
Check out Email Freelancers in Dumaguete, PH with the skills you need for your next job.
- $6 hourly
- 4.9/5
- (47 jobs)
Accepts any type of works, easy to train, can work under pressure and willing to contribute or share knowledge especially in writing and analytical thinking, responsible on the day to day task and takes full accountability. Proficient in Microsoft Word, excel, Powerpoint.. Integrity is the most important core value.EmailProject Management SupportTask CoordinationInstagramRecruitingSocial Media PluginGoogle WorkspaceDraft CorrespondenceFile MaintenanceLight Project ManagementSocial Media WebsiteAdministrative SupportFile ManagementEmail CommunicationMicrosoft OfficeWord Processing - $7 hourly
- 5.0/5
- (2 jobs)
Hello! I am a seasoned customer representative passionate about providing exceptional service through email and chat support channels. With years of experience in customer service, I bring a wealth of expertise and a commitment to delivering great assistance to every customer interaction. I specialize in email and chat support, where I thrive in creating personalized experiences tailored to meet each customer's unique needs. I am very keen and have strong attention to detail. Also, I am a fast learner, resourceful, and very open to constructive criticism.EmailMicrosoft OfficeProduct KnowledgeProofreadingCommunication EtiquetteConsumer ReviewCustomer SupportEmail CommunicationCopy EditingEmail SupportOnline Chat SupportZendesk - $10 hourly
- 5.0/5
- (5 jobs)
I take great satisfaction in being a committed, independent, and trustworthy individual. I give it my all when I establish a goal, investing the time, energy, and tenacity required to achieve it. This everlasting dedication motivates me to continuously push my boundaries and fulfill my goals. Independence is the cornerstone of my way of life. I have faith in my independence to make wise judgments, and I cherish the freedom to pursue novel directions and concepts on my own. This independence gives me the ability to face problems head-on and come up with original solutions that are a reflection of my own viewpoint.EmailEmail CommunicationCustomer ServiceGeneral TranscriptionFood PhotographyPhoto RetouchingPhotographyPhoto EditingGeneral AvailabilityVideographySocial Customer ServiceVideo EditingPhoto Slideshow - $5 hourly
- 5.0/5
- (8 jobs)
Hello. It's Charryfe Cornelia. I have become an effective and efficient customer service representative as I have been working with several BPO companies for 7 years already. Throughout all these precious years, I only got better with hard work and patience. I am a self-motivated person who is very responsible for every work I undertake. I hold a Bachelor's Degree in Human Resource Development Management. Surely, my educational background helps me a lot with it. Moreover, I am deft in Excel, Open Office, PowerPoint, CRM and other software knowledge. I am handy in both soft and hard skills. I always ensure the quick turnaround of my job as I never disappoint my clients. I am clever enough to handle an odd situation by using my multitasking efficiency.EmailCustomer Relationship ManagementProduct KnowledgeCommunication EtiquetteCustomer ServiceTechnical SupportCommunication SkillsEmail CommunicationAdministrative SupportData EntryCommunicationsEmail SupportOnline Chat Support - $7 hourly
- 5.0/5
- (4 jobs)
I'm Nick! I'm a Profesional Customer Service Representative experienced in chat/email/phone support specializing in technical, billing, and order management tasks for 5 years. I’m a fast learner, possess excellent problem-solving capabilities and I’m a very flexible individual who can work with less supervision. I have excellent verbal and written English communication skills and I’m a detail orientated person. My advantages: - Highly organized, responsible, fast-paced, learn really quick - Friendly, positive, great communication, and endless patience - Love to help people, solve problems, and create empathy - Flexible hours, schedules, shifts Core Competence • Customer Satisfaction Advocate • Billing, Technical, General Inquiries • One Call Resolution • NPS/CSAT Goal-oriented • Team player • Can work with minimum supervision • Fast learner • Can adapt quickly • Fast Typing skills • Strong verbal and written communication skills • Excellent troubleshooting and problem-solving skills Experienced tools Shopify, Magento, Cin7, Shipwire Slack, Zoom, Zendesk Avaya ViciDial Throughout the years of being a customer service representative, I will make sure to apply all the experience I have to provide excellent service for your company. I will give the total energy and experiences I’ve learned in my previous jobs and ensure that you will quickly see a positive return on your investment. I’m confident enough that my skills and abilities will surely contribute. Let me know and I will be happy to be part of your team!EmailOrder ManagementProduct KnowledgeTechnical SupportShopify PlusEmail CommunicationData EntryCustomer ServiceCustomer SupportCommunication EtiquettePhone SupportOnline Chat SupportEmail SupportEnglishZendesk - $19 hourly
- 4.8/5
- (35 jobs)
Jobs/projects that I can do for you: - complex Excel reports (macros and pivot tables) - web design (Dreamweaver, HTML, CSS) - graphics (Photoshop CS3, Illustrator CS6) - email marketing (ConstantContact, Robly and MailChimp) - technical support (non-voice) - system administration (Windows AD environment) - managing a team of IT support agents - establish processes Technology that I am highly proficient in: - ConnectWise (config and admin) - CarbonBlack (config and admin) - Google Workspace (config and admin) - FreshService / FreshDesk (config and admin) - Adobe Photoshop / Illustrator / Dreamweaver - LDAP using Apache - Wordpress, CSS and HTML - Windows Server (2003 and up) - Windows OS (98 and up) - MS Office (advanced proficiency in Excel) - PBX VOIP (Digium Switchvox and inContact) - Sabre Red Workspace - ConstantContact, Robly and MailChimp I am a technical person who maintains an excellent work ethic with clients regardless of the setting, may it be within or outside Upwork. I set expectations on what I believe I can achieve in the timeframe given and what I cannot. I like learning new things, keeping an organized environment and I work best when under pressure. I have a varied skill set. I've managed the Systems team for a BPO for over 10 years. The job entails ensuring the smooth flow of the network operations of the company which includes email, VOIP and other servers as well as the management of the rest of members of the Systems team. When I am not managing the team, I am a graphic artist and web designer, proficient in SEO which is very critical in web marketing. My knowledge in graphics design started 13 years ago with Adobe Photoshop. I have designed logos, banners and invitations for various clients over the years. I have the same number of years of experience with web design, from using only notepad down to using Dreamweaver CS5. I usually incorporate Java along with some PHP and CSS to exceed the expectations of the clients. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My experience with technical support includes more than 4 years as a software/hardware level 3 support (phone and email) for a well known computer manufacturer. I am a Dell Certified System Expert for over 5 years. I have more than 5 years of experience as a systems and network administrator for one of the most well-known online travel agency in the US.EmailCustomer ServiceinContactMicrosoft ExcelHelpdeskEmail MarketingSabreEmail CommunicationAdobe PhotoshopCustomer SupportCall Center Management - $6 hourly
- 4.8/5
- (37 jobs)
Looking for a Data Entry job and other computer related works. I decided to work in upwork for personal growth while at home attending to my family's needs. To share my skills and knowledge, enhance my capabilities in your company and be responsible and productive citizen.EmailLead GenerationEmail CommunicationData EntryMicrosoft ExcelMicrosoft Word - $20 hourly
- 4.8/5
- (41 jobs)
A Virtual Assistant mostly experienced with podcast editing, creating show notes and transcriptions, ID3 tagging, social media management. I am proficient with Adobe Photoshop, Adobe Acrobat DC, Adobe Premiere Pro, Adobe Audition and Audacity for audio clean up, etc. E-Commerce business, Real Estate, and WordPress and many more. I am a licensed Civil Engineer by profession too so I can do any engineering related jobs like quantity surveying/ estimating, etc. for you! Feel free to get in touch and experience EFFICIENT and ACCURATE results of my service! Cheers ;)EmailAudio Post ProductionVideo EditingPDF ConversionPodcast ProductionWordPress e-CommerceEmail CommunicationAdobe PhotoshopAudio EditingPodcastMicrosoft OfficeQuantity SurveyingConstruction EstimatingCivil Engineering - $6 hourly
- 5.0/5
- (25 jobs)
As I embarked on this professional journey with determination, encountering challenges that would shape my character and work ethic. From the very beginning, I have faced obstacles at the company I initially joined, which proved to be valuable learning experiences. Through the mistakes made during this period, I have tested my capabilities and working skills, emerging as a better and more improved worker as a result. Throughout my career, I have been deeply involved in data management, accumulating a wealth of experience in this field. I also have exceptional professionalism and unwavering attention to detail that are evident in every task I undertake. Clients can trust me to handle their data with precision and accuracy. Furthermore, I possess a unique ability to follow instructions meticulously and work efficiently with minimal supervision. By joining Upwork, I will enhance the skills that I've acquired to help my clients reach their goals and at the same time allow me to develop and grow. I'm always open to learning something new and improving it. Areas of Expertise: ☑️ Image Editing ☑️ Brochure Design ☑️ Real Estate Photo Editing ☑️ Lead Generation ☑️ Email Research ☑️ Data Entry ☑️ E-commerce ☑️ WordPress ☑️ LinkedInEmailSocial Network AdministrationFile MaintenanceAccuracy VerificationMicrosoft PowerPointAdministrative SupportGoogle DocsWeb DevelopmentMicrosoft ExcelWordPressEmail CommunicationMicrosoft WordAdobe Photoshop - $15 hourly
- 5.0/5
- (21 jobs)
* 7 years experience as an administrative secretary in one of Dubai's freight forwarding company * 3 years + experience in the Call center industry in the Philippines for customer service & technical support * Teacher by profession If you are looking for someone who's efficient, hardworking, responsible, knowledgeable, honest, reliable, flexible, has keen insights and ability to listen to other people and identify their needs, I believe I can fit the shoes. I believe that customer satisfaction is more rewarding than the pay and I always strive to provide my best.EmailData EntryEmail CommunicationLogistics ManagementSchedulingCustomer ServiceAdministrative Support - $15 hourly
- 5.0/5
- (11 jobs)
🔍 Looking for a 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 to manage and optimize your website's performance? ✔️ Content Management: Expert in content uploading and maintenance on 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬 platforms. ✔️ SEO Specialist: Proficient in enhancing site and article visibility through 𝐒𝐄𝐎 techniques. ✔️ Image Curation: Skilled in sourcing copyright-free, high-quality images for engaging 𝐛𝐥𝐨𝐠 𝐩𝐨𝐬𝐭𝐬. 👨💻 Skills & Expertise: 💼 5 years in Content Publishing: Extensive experience in WordPress, particularly within the travel niche. 💼 Article Management: Specialized in maintaining and managing website articles. ✍️ Travel Planning & Writing: Passionate about travel planning and adept at crafting compelling travel content. 🚀 𝙎𝙚𝙖𝙧𝙘𝙝 𝙀𝙣𝙜𝙞𝙣𝙚 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣 (𝙎𝙀𝙊) 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨: ⚈ SEO-optimized content creation and article writing. ⚈ Efficient content uploading and product management on WordPress. ⚈ Comprehensive image research, editing, and formatting with SEO-friendly alt texts. ⚈ Thorough keyword research and Google Analytics reporting. 🚀 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨: ⚈ Content creation, repurposing, and captivating caption writing. ⚈ Blog writing and editing to engage your audience effectively. ⚈ Community and audience engagement strategies. ⚈ Proficient in hashtag research for maximum social reach. 🚀 Other Skills & Expertise: ⚈ Email and customer service management. ⚈ Reliable data management and entry with a focus on accuracy. ⚈ Detailed travel planning services. 🛠️ Technical Skills: ⚙️ Proficient in WordPress CMS (𝐄𝐥𝐞𝐦𝐞𝐧𝐭𝐨𝐫, 𝐘𝐨𝐚𝐬𝐭, 𝐊𝐚𝐝𝐞𝐧𝐜𝐞 𝐁𝐥𝐨𝐜𝐤𝐬, 𝐀𝐯𝐚𝐝𝐚 𝐭𝐡𝐞𝐦𝐞). ⚙️ Proficient in Umbraco CMS ⚙️ Skilled in using SEO tools like 𝐀𝐡𝐫𝐞𝐟𝐬 for enhanced optimization. ⚙️ Experienced with 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐮𝐢𝐭𝐞 (𝐒𝐡𝐞𝐞𝐭𝐬, 𝐃𝐨𝐜𝐬, 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬, 𝐚𝐧𝐝 𝐒𝐞𝐚𝐫𝐜𝐡 𝐂𝐨𝐧𝐬𝐨𝐥𝐞). ⚙️ Proficient in 𝐂𝐚𝐧𝐯𝐚 for image editing and design needs. 📈 Experience in Using Tools: 🔧 𝐒𝐥𝐚𝐜𝐤, 𝐙𝐨𝐨𝐦, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐌𝐞𝐞𝐭 for efficient communication. 🔧 Project management tools like 𝐉𝐢𝐫𝐚, 𝐀𝐬𝐚𝐧𝐚, 𝐓𝐫𝐞𝐥𝐥𝐨, and 𝐌𝐨𝐧𝐝𝐚𝐲 for organized task management. Feel free to reach out for further discussion or assistance!EmailBlog ContentGoogle SheetsGoogle DocsEmail CommunicationContent UploadData EntryVirtual AssistanceBlog WritingSEO ContentCanvaWordPressWebsite ContentOn-Page SEOSEO Keyword ResearchSEO Writing - $6 hourly
- 0.0/5
- (4 jobs)
I am highly experienced in Customer Support and Data Entry. I consistently maintained an overall performance score ranging from 95% to 100% in my prior work experience outside this platform. This encompassed areas such as Quality Assurance, adherence to Client Standards, and Attendance. 3 months of experience in Lead Generation 4 years of experience in Customer Service Almost 3 years of experience in Inbound customer support 2 years of experience in Outbound customer support 2 years of experience in Email support 8 months of experience in Chat support 6 month of experience in Cold CallingEmailAdministrative SupportEmail CommunicationOnline Chat SupportEmail SupportPhone SupportCold CallingSalesforce LightningCustomer ServiceBooking ServicesZoho CRMZendeskLead GenerationData Entry - $25 hourly
- 4.9/5
- (12 jobs)
To find a job that fits my skills and abilities. Over the past 10 years, I have worked on one of the biggest Call Centers in my country (Qualfon) serving PREPAID clients for the biggest telcos in America (Verizon, Tmobile, ATT, and Sprint). I have been to several posts that requires leadership and excellent analytical skills. I am also well decorated with awards and certificates as proof. Over time I have acquired a few skills that have helped me grow to be able to compete effectively. - Excellent knowledge in Computer Technology - Very fluent in the English language and can use word applications ( Microsoft word, excel, PowerPoint etc.) - Can type 60-90 words per minute - Can work with less supervision - Can troubleshoot technical issues - Knows how to handle customers with confidence - Responsible and very hardworking - Most of all, I am sincere, honest and very dedicated - Experience in offline/online chat support using Tawkto, MyLiveChat, intercom and Freshdesk Softwares. - Basic SEO understanding. Took courses using LYNDA.com. - Blogger and main editor of website "iPlayGalaxyY". - Experience as an ESL online teacher, teaching Chinese kids (51talk) - Experience in using Citrix, QQ, Freshdesk, and other online customer support tools. - Experience using FastrackExpress, WooCommerce and Shopify. - Experience in importing items using Oberlo from AliExpress. - Password management using LastPass. - E-commerce management, order processing and customer service - Amazon Customer service support and inventory management - Always willing to be trained. Have a team of 5 ready to handle client work. I am always ready to learn and tackle challenges. Hopefully, I'll be able to show my skills and abilities that will surely make myself grow as an individual and help your business grow as well.EmailESL TeachingEmail CommunicationAdministrative SupportCustomer ServiceEmail EtiquetteSlackSalesSearch Engine OptimizationIntercomOnline Chat SupportFreshdesk - $10 hourly
- 3.4/5
- (13 jobs)
I have 14 years of experience in assisting customers with both technical and customer service aspects. I was trained at a large Call Center in the Philippines which supports a Telecommunications company. I can provide e-mail, ticket, and phone support and will do everything I can to satisfy customers. Communication is very vital and I strongly believe that my skills are more than enough to provide customer satisfaction. Rest assured that I can be an asset in this field and will do my very best in whatever work is assigned to me. Nonetheless, with my 5 years of experience in home-based, I have had a wonderful experience and have handled different tasks from various clients. That said, I also have experience in content moderation, web research, email marketing, and also Real Estate Support. I know am capable of being an asset in one's company as I believe that credibility is important in this working environment.EmailEmail SupportOnline Chat SupportEmail CommunicationEmail EtiquetteData EntryAdministrative SupportSocial Customer ServiceCustomer ServiceCustomer Support - $6 hourly
- 5.0/5
- (10 jobs)
I am a proficient, self-motivated, and well-rounded full-time freelancer with excellent skill and successful experience for a year. I value my client's trust and I commit myself to any job, taking full responsibility in providing 100% accuracy and completing projects on time. Furthermore, I am an expert on: - Data Entry - Administrative - Database Management - Social Media Management - Photo Editing - Reports - Typist - Finding Email Addresses - Data Mining - Email Management - Office Applications - Internet Research - Call Handling I am well versed in the following tools: - Google Docs - Linkedin - Social Media platforms (Facebook, Instagram, Twitter) - Microsoft Office Applications (Excel, Word, PowerPoint) - HubSpot I am looking forward to helping you grow your business by sharing my experiences and expertise and learn more in the process.EmailAdministrative SupportHubSpotPersonal AdministrationDatabase ManagementDatabaseSocial Media ManagementPhoto EditingEmail CommunicationLead GenerationGoogle DocsData ScrapingData EntryMicrosoft ExcelAccuracy VerificationData Mining - $5 hourly
- 5.0/5
- (5 jobs)
Recognize the demanding nature of day-to-day business management and the extensive tasks it involves? You've landed in the right place! I'm your collaborative partner, taking charge of the administrative tasks that might divert your focus from the crucial aspects of growing and steering your business. Whether it's handling Accounting responsibilities, generating leads for sales and marketing campaigns, conducting telemarketing, configuring your emails, or managing CSV file conversions, I've got you covered. My consistent goal is to surpass client expectations, ensuring they extract optimal value from their business. I thrive on challenges and eagerly embrace new opportunities. If you're aiming to boost your administrative efficiency and ensure seamless business management, MESSAGE ME or.....INVITE ME TO YOUR PROJECT!!! :)EmailMicrosoft WordProblem SolvingBookkeepingMicrosoft PowerPointAdministrative SupportPDF ConversionTelemarketingMicrosoft ExcelFreshworks CRMData EntryEmail CommunicationCustomer ServiceLead Generation - $10 hourly
- 4.9/5
- (11 jobs)
I have a 12-year Customer Service work experience wherein my English communication, interpersonal and skills are fully developed and I have mastered multitasking. I have been into 2 major BPO companies and worked in a home-based voice and non-voice jobs. Customer Service, Technical Support, Sales, Email handling, Chat Support, Appointment Setting, Data Entry are a few of the fields I am an expert in. My first call center experience was as a Customer Service Representative handling inbound calls, resolving customers’ billing charges, at the same time doing basic troubleshooting on their cable and internet services. And then I transferred to an online Travel Agency in which I was employed for 10 years as a Travel Consultant. I’ve started as a Customer Service Agent doing inbound and outbound calls to passengers addressing their concerns on their flight itineraries. Then I was moved to Queue Management in which we contact passengers and airlines regarding the schedule changes of flights, Chat Support where I was one of the pioneers and was awarded the team’s top agent in the year 2016, Frauds where we investigate if payment information is legit and valid, Ticketing where we issue flight tickets for flights' passengers booked or any modification made to their flights and Finance in which we verify the validity of account discrepancies and resolve collections from customer payment, sales, and trade promotions. I must say that my 10 years of experience have molded my skills, helped me acquire new ones, and mastered multi-tasking. I am an expert in Sabre GDS(Global Distribution System) and Microsoft Office like Word, Excel, and PowerPoint. I also have worked part-time as an appointment setter (work from home set-up) for an SEO company for six months. The job focused on outbound calls for potential clients offering SEO services, and when the client took the offer, we would plot the schedule at their most convenient time. While on it, I also joggled with annotation tasks that are purely non-voice. Two years ago, I transitioned to home-based for various reasons. I started with data entry tasks and then got offers for different roles and positions. I was once a customer support agent of a tour company based in Germany where my tasks included answering chat and emails from customers, responding to customers' reviews on the website and social media accounts, tracking product issues, handling cancellations, and processing new orders, and updating stock levels. I also was a Customer service representative of a cleaning agency wherein my main role was to assist both clients and cleaners with their needs, make it easy for both parties to connect, and provide/receive cleaning services. I have 2 years of experience as an appointment setter of an insurance agency in which the main task is to contact leads and offer a free quote. The last role that I have practiced was as a lead generation specialist of a local tour company based in New York City and I reach out to leads (travel advisors) via phone and email. I am hardworking, honest, intelligent, energetic, creative, dynamic, and reliable and I know how to value my job. I can work with zero supervision and under pressure. I am a very good employee and will promptly do what is being asked. I am a team player and I am eager to learn new things. These qualities are the most effective and efficient ways to be successful which makes me qualified for this position. I am looking forward to working with you. Please advise if interviews and/or exams are needed. Thank you and hoping to be considered.EmailData EntryEmail CommunicationTechnical SupportCustomer ServiceCustomer SupportCold Calling - $8 hourly
- 4.6/5
- (19 jobs)
As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. During my previous role as appointment setter, I was in charge of calling potential customers and screen them if they are qualified to avail our insurances in a professional manner. I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. At my previous company, I was consistently one of the agents with high transfer rate. I will be committed to continuously learning, growing, and applying my skills to support the team and engage our community.EmailEmail CommunicationReal Estate Investment AssistanceData EntryCold CallingCommunication Skills - $10 hourly
- 4.8/5
- (24 jobs)
I have had more than 10 years experience in project management, particularly in customer service. I can offer the following expertise in managing customer relations: 1. Chat support 2. Email support and management 3. Managing customer ticket resolution 4. Order processing and management 5. Billing and refund processing and management 6. Records management 7. Google spreadsheet, spreadsheet, Excel 8. Corporate communications 9. Client-centered communications 10. Excellent written and spoken English Over the years, I have also mastered the following skills: 1. Overall operations and project management - timelines, achieve deadlines, staff communications, client management, financial and sales management, marketing and sales 2. Sales and marketing management - finding leads, email marketing, online advertisements, managing cold call agents, creating scripts 3. Web content management - managing writers, production of articles, blogs, news bits, product descriptions, social media content, newsletters, emailers, etc. 4. Social media management - Facebook, Instagram, LinkedIn, etc. 5. Customer service management - managing chat, call, technical and email support, customer complaint ticketing management 6. Bookkeeping, invoicing and financial management - Quickbooks, Wave Accounting, Amazon 7. eCommerce Management - Amazon, Shopify and Oberlo, Etsy 8. Simple website creation - using website template such as GoDaddy, Wix, Webs, etc. 9. Administrative skills - encoding, writing and editing, transcription, translation 10. Financial and wealth management consultant 11. Estate planning consultant 12. Real Estate tasks managementEmailCustomer ServiceMarketingAdministrative SupporteBay ListingSocial Media WebsiteCommunicationsDropshippingDigital MarketingEmail CommunicationShopifySearch Engine OptimizationPhone SupportOnline Chat Support - $6 hourly
- 5.0/5
- (4 jobs)
I had worked as a Customer Service Representative for a healthcare insurance (Wellpoint) and a flower company (TeleFlora) in the United States. Did survey calls for Infofox. I had also worked at Thumbtack.com through Upwork as a Request and Contact Verification Expert and as an SEO Content Writer and at Badger Mapping and Peak Support as an online email and chat support specialist, executive assistant and Facebook manager. For a housecleaning company as an administrative assistant handling email support, sales and scheduling appointments. As a general Virtual Assistant where I handle different tasks from clients. I had also worked as a listing coordinator for a real estate consultant from Keller Williams. My recent job was as a customer support officer and virtual assistant for a glazing company based in Australia. I am fluent in spoken and written english and have great listening skills. I am excellent in accessing Google Calendar, Drive, and Spreadsheet, Office 365, among others. I also have extensive experience using Zendesk, Freshdesk, Agile CRM, Monday.com, Trello, Canva, Hootsuite, Slack, Skype, Salesforce, Podio, Nextdoor, Homeis, Homebot, Smrtphne, Xlite, Eyebeam, Panda Doc, LinkU, LinkU Realty, RPR, myKCM, AMcards, Microsoft Teams, Verizon Connect, Outlook, Optus Loop and more. I can type fast, pay attention to details and work with minimal supervision. I am available 40 hours per week and I can even extend or work overtime if needed. If given a chance, I can assure you that I will do the best I can and contribute to the company's success. Looking forward to working with you!EmailAdministrative SupportEmail CommunicationPhone SupportCustomer Support - $10 hourly
- 5.0/5
- (5 jobs)
Results-driven truck dispatcher with nearly four years of experience in the logistics industry. Dedicated to optimizing routes, coordinating shipments, and ensuring timely deliveries. Seeking opportunities to leverage my skills and expertise to streamline operations and contribute to the success of a reputable company.EmailLogistics ManagementSummary ReportDispatch & Tracking Solutions LETSExecutive SummaryTechnical SupportData AnnotationEmail CommunicationData EntrySales - $15 hourly
- 5.0/5
- (11 jobs)
I am a newbie in Upwork working as a data Entry Specialist. But that doesn't mean that I lack the skills required for this job. Been in the BPO Industry since I was 18 years old. Working at a young age, I've learned many things and gained a lot of experience in many fields, such as in real estate, customer service and data entry. I strongly believe that my skills will be useful in this industry and that I am ready to put all my efforts. I studied Bachelor in Elementary Education from Negros Oriental State University - Guihulngan Campus. I strongly believe that not being able to finished your studies is not the end for you, that this industry has a lot to offer and learn and definitely not a hindrance for success. I work to satisfy. Just give me the task and sit back on your chair. All I need is your support and cooperation. I am hoping for a chance to work with you. Thank you Summary of Qualifications -Good Written and Verbal Communication Skills -Proven ability to learn and adapt quickly -Able to work independently requiring minimal supervision -Competitive & Takes work Ownership -Critical Thinker & Innovative -Attention to Detail.EmailInterpersonal SkillsCustomer SupportOrder FulfillmentProduct KnowledgeEmail CommunicationData EntryEmail SupportOrder Tracking - $8 hourly
- 4.7/5
- (3 jobs)
Good Day! I am Suzette Vidal, 32 years of age. I am a goal-driven and motivated individual who has 11 years of experience in Customer Service. I have graduated in a Virtual Assistant online course and during the training, I have learned these skills that would help me grow as a Virtual Assistant such as: • E-mail Management • Social Management • Social Media Marketing • WordPress Management • Basic Graphic Design (Canva) • Mailchimp I am an honest and loyal person that you can trust when it comes to work. My work abilities are backed up with experience and knowledge. I assure you that I can successfully fulfill any obligations requiring any responsibilities upon your company. Thank you for taking time in reading my profile and hope to work with you soon.EmailMailchimpCustomer SupportSocial Media MarketingEmail CommunicationSocial Media ManagementWordPress - $9 hourly
- 5.0/5
- (4 jobs)
⭐⭐⭐⭐⭐⭐⭐Healthcare VA/CSR ⭐⭐⭐⭐⭐⭐⭐ I'm Paul, a dedicated Healthcare Virtual Assistant, Sales Representative, Healthcare Customer Service Representative, and English Tutor. For over five years, I've worked professionally with clients from a range of industries. I also received a Bachelor of Business Administration with a Major in Management and graduated as Class Cum Laude. I am a goal-oriented person, coachable, and can perform under pressure with less supervision. I valued time and output, which will help my client succeed. Skills: ✅Customer Care ✅Team Handling ✅Inbound/Outbound Calls ✅Appointment Scheduling ✅Data Entry ✅Doctor’s Pecos/Medicare Verifier ✅Genetic Test Qualifying (Cardiac, Cancer, Pharmacogenetic) ✅Background in Diagnostics Company in the US ✅Calling Doctor’s Offices ✅50 WPM with 99% accuracy ✅Email Management ✅Faxing Results ✅Calling Skilled Nursing Facilities ✅Insurance Verifier ✅Eligibity Checker ✅Pre-Authorization ✅Medical Billing Tools: ✅Google Sheets ✅Google Docs ✅Microsoft Excel ✅Microsoft Word ✅Microsoft Powerpoint ✅Freshdesk ✅Vonage Business ✅WEBEX CISCO ✅Slack ✅Google Hangout ✅GMAIL ✅Ring Central Call to action: If my profile satisfies your desire. I am available anytime for an interview.EmailCustomer ServicePhone CommunicationFront DeskMedical Billing & CodingElectronic Medical RecordReceptionist SkillsRevenue Cycle ManagementSchedulingCustomer SupportEmail CommunicationOnline Chat SupportMedical Records SoftwareData EntryMicrosoft ExcelAccuracy Verification - $7 hourly
- 4.9/5
- (6 jobs)
How about negotiating and talking about it through chat. So I could tell you directly all my skills to help you. Accept my proposal so we could start. ;)EmailCustomer SatisfactionOrder FulfillmentInterpersonal SkillsCustomer SupportEmail CommunicationSales PresentationProduct KnowledgeInbound InquiryOrder TrackingEmail SupportPhone SupportOnline Chat Support - $10 hourly
- 4.7/5
- (11 jobs)
Driven by a profound passion for my work, I am committed to continuous learning and growth. My adaptability and eagerness to learn make me a valuable asset, and I am always open to further training and development opportunities. Outlined below are my qualifications: GENERAL VIRTUAL ASSISTANT ✅ Versatile in providing comprehensive administrative support to individuals and businesses, including email management, calendar scheduling, travel arrangements, and data entry. ✅ Skilled in conducting research, preparing reports, and organizing documents to support decision-making and enhance productivity. ✅ Proficient in customer service in addressing customer concerns promptly and professionally. ✅ Experienced in managing online communications and correspondence, including drafting emails, composing social media posts, and responding to messages. ✅ Adaptable and quick to learn new tools, software, and processes to meet the evolving needs of clients and projects. PROJECT MANAGEMENT ✅ Proficient in initiating, planning, executing, monitoring, controlling, and closing projects to achieve specific goals and objectives within defined constraints. ✅ Skilled in creating project plans, defining scope, setting timelines, allocating resources, and managing budgets to ensure successful project delivery. ✅ Experienced in leading cross-functional teams, facilitating collaboration, and resolving conflicts to keep projects on track and within scope. ✅ Proficient in using project management tools and software such as Asana, Trello, Slack, and Microsoft Project to organize tasks, track progress, and communicate with stakeholders effectively. SOCIAL MEDIA MANAGEMENT ✅ Experienced in developing and implementing social media strategies to increase brand awareness, engagement, and conversion rates across various platforms including Facebook, Instagram, Twitter, LinkedIn, and Pinterest. ✅ Skilled in content and graphics creation and scheduling to maintain a consistent and engaging social media presence. ✅ Expert in social media management tools and platforms such as Hootsuite and Buffer scheduling posts, monitoring conversations, and analyzing insights. ✅ Knowledgeable in lead generation and community management, responding to comments and messages, and fostering meaningful interactions with followers and customers.EmailMailchimpStaffing NeedsTask CoordinationEmail Campaign SetupDigital Project ManagementMail MergeInventory ManagementReal Estate MarketingVirtual AssistanceBookkeepingExecutive SupportProcoreEmail CommunicationData EntrySocial Media Marketing - $5 hourly
- 4.8/5
- (3 jobs)
I have extensive experience working in customer service and as a virtual assistant. I'm leaning more toward customer support because it's one of my specialties, having worked as a customer support specialist for about 6 years. I started as a call center representative, processing inbound and outbound calls. Later on, I began working for several business outsourcing companies, where I learned a variety of skills that have served me well in my search for future career opportunities. As a virtual assistant and customer service representative, I obtained experience in sales, marketing, and medical services. These are only a few of the skills I've acquired, but I can guarantee you that I am well-seasoned when it comes to customer service.EmailEmail CommunicationMicrosoft ExcelOutbound SalesCustomer SupportSalesPresentation DesignCustomer ServicePPTXData EntryMicrosoft OfficeMicrosoft WordOnline Chat Support Want to browse more freelancers?
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