Hire the best Email Handlers in Cotonou, BJ

Check out Email Handlers in Cotonou, BJ with the skills you need for your next job.
  • $10 hourly
    Welcome, you're in the right place! TOP-RATED (⭐️⭐️⭐️⭐️⭐️) freelancer on Upwork with 6 years of work experience, I'm consistently looking for continuous improvement. I am highly proactive and committed to maximizing every opportunity that I get. ✅ I’m capable of working in any kind of jobs due to my quick learning ability and sharp intellect. In 6 years as a French and English Freelancer, I worked on multiple projects in several industries, with companies in France, Canada, UK, Belgium, Denmark, and the USA. That made me more experienced and skilled with : ✔️ Customer service/Support ✔️ Customer satisfaction (being empathetic, turning customer anger into joy) ✔️ Zendesk, Loop, Trengo, Zoho, Gorgias, Magento, Intercom, Freshdesk, HubSpot, Shopify, and Gmail. ✔️ Email Handling ✔️ Phone based support ✔️ Technical Support ✔️ Email support ✔️ Handling inbound and outbound calls ✔️ Live Chat ✔️ Chat support ✔️ Administrative Support ✔️ Email communication ✔️ Customer care ✔️ Moderating social media comments ✔️ Managing disputes on Shopify, stripe, and PayPal ✔️ E-commerce/ Dropshipping (order processing, refunds, cancellations, and order tracking) ✔️ Airbnb back officer (answering customers' requests about booking, cleaning, and deposit) ✔️ Product Knowledge ✔️ Data Entry ✔️ Written and verbal communication ✔️ Virtual Assistance ✅ Please note: I'm also familiar with Microsoft Office, WordPress, WooCommerce, Google spreadsheet, Docs, Slack, Skype, and ClickUp. I am a multidisciplinary, fast learner, always willing to learn new skills, reliable, honest, and paying attention to detail. I have strong verbal and written communication skills and a decent work ethic. Feel free to contact me to discuss your project's details! In French 🔊 Je suis un spécialiste bilingue Français et Anglais de service client, support client et service après-vente. Avec 6 années d'experience, je suis en mesure de vous aider dans la gestion éfficace de votre Service Apres-Vente. Je peux également vous assistez dans la traduction de l'anglais en français de vos documents et contenus avec une excellent base en réferencement natural, la saisie de données, et de l'assistance virtuelle. Je suis disponible pour une aventure exceptionnelle avec vous. Cordialement, Valentin :)
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Virtual Assistance
    Technical Support
    Data Entry
    Email Communication
    Telemarketing
    Online Research
    Prospect List
    Data Scraping
    English to French Translation
    Email Support
    Customer Satisfaction
    English
    Customer Support
    Customer Service
    French
  • $10 hourly
    Greetings! Are you looking for a patient, organized, reliable and fast learning freelancer who will provide you with high quality work and who will follow your requirements accurately and professionally? You knock at the right door. I am a native and privately educated French speaker and have been completely bilingual and highly proficient in English. With 10+ years experience in translation/copywriting, I am graduated both in English Applied Linguistics and International Trade. My Skills: ✅ Translation (English to French & French to English) ✅ Admin support ✅ Email support ✅ Virtual or personal assistance ✅ Administrative tasks ✅ Market research (Market analysis, Internet research competition analysis,...) ✅ Virtual Assistance ✅ Data entry (Excel, Google Sheets, Company and personal information, ...) ✅ Customer Service Support Please do not hesitate to contact me; I would love to discuss how I can be of assistance to you and your project. Cordially
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Blog Writing
    Journalism Writing
    Newsletter Writing
    Editing & Proofreading
    English to French Translation
    SEO Writing
    Online Writing
    Creative Writing
    Microsoft Excel
    Content Writing
    Translation
    Email Communication
    French
  • $8 hourly
    Every company is looking for adequate, highly skilled personnel who adapt quickly to a new environment. These staff qualities guarantee good maintenance and follow-up of the customers. Therefore, the company will grow day by day. The wish of every company is the expansion of its activities and income. I am Edouarda from Benin. I'm bilingual and very good at English and French, a member who will make your staff more profitable. My goal is to help your company achieve these goals in a short time. The customer base is also essential to achieve your goals. My role is to establish a good relationship between you and your customers. Working with you will be a different and very profitable experience for both of us. Negotiation is one of my qualities. I am an expert in mind education, which justifies that I am very patient, very motivated for what I do and proactive. Above all, I do the job I have been entrusted with carefully and quickly. I master several areas, including the following . Zendesk .email management .Voice call management .Ticketage .Transcript .Translation .Web Writing .Content writing .Chat management .Rewriting .Corrections I think we'll have a great time working together. Contact me here at Upwork. Sincerely
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    General Transcription
    Article Spinning
    Phone Communication
    Data Entry
    Product Page
    Product Description
    Email Etiquette
    Following Procedures
    Email Marketing
    Legal Assistance
    Article Writing
    Ticketing System
    Email Support
    Email Communication
    Zendesk
  • $6 hourly
    Hello, I am Accomplie, an expert in online store management. If you own an e-commerce store or drophipping in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress, Airtable, Trello, Asana, Gorgias). I am available immediately and can work around your needs. If you have any questions, please feel free to contact me. DOVONOU Accomplie
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Ecommerce
    French to English Translation
    Customer Service
    Shopify
    Data Entry
    Facebook
    French English Accent
    Customer Support Plugin
    Email Communication
    French
    Social Media Management
    Online Chat Support
    Order Tracking
    Freshdesk
    Zendesk
  • $5 hourly
    Hello, my name is Appoline Rolande D. Thank you for visiting my profile. I am an experienced web writer and social media expert with a degree in audio visual, communication and management administration. I have 4 years of relevant experience in creating web content. My goal is to help businesses and freelance professionals get quality work at an affordable price. Currently, I am working in a Coaching based organization as a content creator and freelancer at the same time. I have worked in the development of several companies, brands and projects through the creation of an active community on social networks, increasing their followers, creating brand content and content that drives engagement and increasing their revenue through brand awareness and a great e-reputation. My core competencies: 🎯 Video creation 🎯 Social media strategies 🎯 Community management 🎯 Web writing and content editing 🎯 Content strategy for social media 🎯 Graphic and brand design 🎯 Social media reporting and analysis You will benefit from a service that offers exceptional values of professionalism, creative leadership, entrepreneurial spirit, smart work with great attention to detail, and a great ability and flexibility to adapt to your team and any situation. These are the qualities and skills I've acquired in my years of experience serving noble projects and companies like yours. Additional skills: ✅ French Transcriber ✅ English to French translator You will enjoy flexible hours and complete adaptability to your schedule when working with me 💫✨💱. I also understand that you want something that is a perfect match for your business, and I am eager to work with you for your 100% satisfaction. 📩 Please feel free to leave me a message. We will call to discuss your project in more detail.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Video Post-Editing
    Translation
    Shopify
    Article
    Blog Writing
    Data Entry
    Content Writing
    Creative Writing
    Customer Service
    Website Copywriting
    Editing & Proofreading
    Adobe After Effects
    Graphic Design
    Adobe Photoshop
    Email Communication
  • $20 hourly
    💼💡 Je suis une assistante virtuelle polyvalente et expérimentée, passionnée par l'efficacité opérationnelle et la satisfaction client. Compétente dans le soutien administratif et financier, la gestion des communications, du service client, de la facturation, et de la coordination de projets. Je suis experte dans la création de contenu visuel et la gestion des réseaux sociaux. Orientée résultats, avec une grande capacité à travailler de manière autonome et à respecter les échéances, je m'efforce d'apporter une valeur ajoutée à chaque mission qui m'est confiée. 📑💻
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Bookkeeping
    Virtual Assistance
    Accounting
    Copywriting
    Microsoft Excel
    Executive Support
    Email Communication
    Google Docs
    Communications
    Social Media Marketing
    Administrative Support
    Article Writing
    General Transcription
    French
  • $20 hourly
    Who am I? My name is Rita SOSSA, I'm a customer service specialist and digital marketer. Why use my services? I take care of the tasks that contribute to the development of your business and your company, efficiently and professionally. What can I do for you? 1- Customer Service - Email support : (Gmail, Outlook, MailChimp and Zendesk) - Chat Support : Customer support on LinkedIn, Facebook, WhatsApp, Messenger, Instagram, Tik Tok, ...) - E-commerce support : Tracking, management and modification of orders on Shopify and CJ Dropshipping 2- Community Management ( Facebook, Instagram, LinkedIn, TikTok, Whatsapp, Twitter, Messenger...) - I develop and maintain the notoriety of your brand, company or organization on the web - I animate and strengthen the cohesion of your community on the web - I increase the engagement of your community, I build customer loyalty and I participate in the technical and functional development of the platform. - I set up, monitor, analyze and improve the satisfaction indicators. 3- Creation of SEO optimized web content (content marketing) - Writing of SEO optimized blog articles - Description of products - SEO optimization of your website - Creation of banners, logo, flyers, images and videos. - Photo-video editing 4 - Email marketing( Gmail, Outlook, Mailchimp) 5 - Social media marketing - Lead generation - Paid or unpaid advertising on Google and social networks This list is not exhaustive, I am open to any type of collaboration. What do you gain from working with me? An assiduous, organized, dedicated and attentive collaborator to effectively meet your expectations. Available and flexible, I can adapt quickly to any situation. I'm a quick learner, quick-witted and efficient even under pressure. I can work in a team or on my own without constant supervision. Proactive, fast and efficient, I put precision and rigor into everything I do. Social networks mastered: Facebook, LinkedIn, Instagram, TikTok, Twitter, Pinterest... Tools mastered : - Pack Office: Word, Excel, PowerPoint, Outlook - Google Suite: Gmail, Google Docs, Google Sheets, Google Drive, Google Meet. - Customer Service and CRM : Zendesk, MailChimp - Google Ads: Display, Measurement, Video, Shopping, Apps, Search Network...) - E-commerce : Shopify, CJ Dropshipping - Assana - Slack - Houtsuite - Canva - Photoshop Skype : Rita SOSSA (live :.cid.8b7479b8440a2c76) Email : sossarita0@gmail.com My goal is to provide you and your business with a professional quality service.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Shopify
    Ecommerce Support
    Online Chat Support
    Translation
    Email Communication
    Order Tracking
    Social Media Management
    Email Support
    Content Writing
    Article Writing
    Customer Satisfaction
    Customer Service
    Administrative Support
    French
  • $10 hourly
    Hello! Thanks for visiting my profile,I am Habibou Zibo, a native French speaker, completely fluent in English. I have 5 years of experience in Virtual Assistant Administative Tasks,Here’s a brief overview of how I can assist in : 1. Administrative Support: o Document Management: Organizing and maintaining files, both physical and digital, ensuring easy access and security. o Scheduling & Calendar Management: Coordinating meetings, appointments, and travel arrangements to maximize productivity. o Office Organization: Streamlining office procedures and managing correspondence to enhance workflow. 2. Virtual Assistant Services: o Email Management: Handling incoming and outgoing emails, prioritizing correspondence, and drafting responses. o Data Entry & Research: Conducting research, compiling data, and entering information into systems accurately and efficiently. o Task Management: Managing daily tasks and projects, ensuring deadlines are met and priorities are addressed. 3. Customer Service: o Support Channels: Providing support via phone, email, and live chat, ensuring timely and professional responses to customer inquiries. o Issue Resolution: Addressing and resolving customer issues promptly, aiming for high satisfaction rates and positive experiences. o Feedback Collection: Gathering and analyzing customer feedback to help you improve your services and products. Why Choose Me? • Expertise: I have extensive experience in administrative support, virtual assistance, and customer service. • Flexibility: I offer customizable service packages designed to fit your specific needs and budget. • Reliability: My commitment to quality ensures that your tasks are handled efficiently, allowing you to focus on strategic priorities. Try me out and you will be satisfied beyond your expectations. I am ready to work on short projects as well as on long term contracts. I am looking forwards to working with you as part of your top employees. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    B2B Marketing
    Medical Translation
    SEO Backlinking
    Customer Support Plugin
    General Transcription
    Online Sales Management
    Telemarketing
    Sales
    Product Support
    Live Interpretation
    Email Communication
    Subtitles
  • $5 hourly
    I'm a native French speaker and since I graduated from university with my master’s degree in English, I have been offering professional customer support in French and English. I have performed inbound and outbound calls for many companies.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    General Transcription
    Administrative Support
    Virtual Assistance
    Teaching French
    Phone Communication
    Teaching English
    Data Entry
    English to French Translation
    French to English Translation
    Email Communication
  • $10 hourly
    Hello! Welcome to my Professional Profile. Multi-skilled Administrative and Web Management Specialist Skills : * Email Management: Optimising and organising your mailbox for greater productivity. * WordPress: Creating, managing and updating high-performance, attractive websites. * Administrative Support: Complete administrative assistance to free up your time. * Data Entry: Accurate and efficient data entry and management. - Why choose me? With a wealth of experience and an approach focused on quality and efficiency, I'm dedicated to providing you with a high-level professional service. Whether you need to organise your emails, create or manage your WordPress site, or administrative support, I'm here to help you achieve your goals. What I offer: * Responsiveness and Communication: Constant availability and communication to meet your needs. * Satisfaction Guaranteed: Meticulous work and a commitment to exceeding your expectations. * Adaptability and Versatility: Ability to handle various types of tasks with the same rigour and efficiency. - Contact me today to discuss your project and find out how I can help you make it a success! Yours sincerely Benjamin .....................................................................................................................
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Facebook Shops
    Shopify Templates
    Shopify Theme
    Customer Service
    Administrative Support
    Google Sheets
    WordPress
    Email Communication
    Data Entry
    Google Docs
  • $10 hourly
    Hello! I'm an experienced creative graphic designer, specializing in innovative and aesthetically appealing designs. My skills are distinguished by the creation of professional and singular designs, carefully tailored to the specific requirements of my clients. Using my creative skills, I'm committed to creating attention-grabbing designs that help your business grow. ✅ My services: ✔ Graphic design ✔ Logo design ✔ Brand identity ✔ Packaging design ✔ Business card design ✔ Flyer design ✔ Brochure design ✔ Image retouching ✔ Banner design ✔ Social network banners ✅ Tools I master ✔ Adobe Photoshop ✔ Adobe Illustrator ✔ Adobe InDesign I'm ready for any long-term collaboration in providing you with quality designs. Thank you for reaching out to me to better discuss your project. Sincerely, Désiré
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Adobe InDesign
    Administrative Support
    Adobe Illustrator
    Customer Service
    Adobe Photoshop
    Microsoft PowerPoint
    Google Sheets
    Email Communication
    Data Entry
    Microsoft Excel
    French
    Computer Skills
  • $10 hourly
    Hello! I'm a dedicated and results-driven marketing and e-commerce specialist with a strong background in dropshipping, email & live chat support, and virtual assistance. With 5 years of experience in the industry, native French with a strong command of English (spoken and written), I have developed a deep understanding of the intricacies of online businesses and a passion for delivering exceptional customer service. As a marketing expert, I have successfully implemented strategies to drive traffic, increase conversions, and boost sales for various e-commerce brands. I specialize in leveraging social media platforms, content marketing, and email campaigns to reach target audiences and engage them effectively. My goal is to create impactful marketing campaigns that not only drive revenue but also build long-lasting customer relationships. In addition to my marketing skills, I have extensive experience in providing top-notch customer support. I excel in handling customer inquiries, resolving issues promptly, and ensuring a seamless customer experience. I am adept at managing email communication and live chat support platforms, utilizing my strong written and verbal communication skills to deliver clear and concise responses. My ability to empathize with customers and provide personalized assistance has consistently resulted in high customer satisfaction rates. As a virtual assistant, I am highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. I excel in administrative tasks such as data entry, scheduling, and document management. My proficiency in using productivity tools and platforms allows me to streamline processes and optimize efficiency. Throughout my career, I have worked with various e-commerce platforms, including Shopify, WooCommerce, and Magento, and I am well-versed in the latest trends and best practices in the industry. I am constantly staying updated with emerging technologies and marketing strategies to ensure I deliver the highest level of service to my clients. If you are looking for a versatile and reliable marketing and e-commerce professional who can provide exceptional support and contribute to the growth of your business, I am here to help. Let's connect and discuss how I can be an asset to your team! Skills: -Software Platforms (Shopify, ClickFunnels, Slack, Google Workspace) - Dispute management (Paypal, Stripe) - Clickfunnel - Marketing Strategy - Social Media Management - Content Creation - Email Marketing - Dropshipping - E-commerce Platforms (Shopify, WooCommerce, Magento, Clickfunnel) - Customer Support (Email & Live Chat) - Virtual Assistance - Customer Messaging Platforms (Intercom, Gorgias, Zendesk, ManyChat, Freshdesk) - Data Entry - Administrative Tasks Let's collaborate and achieve success!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Live Interpretation
    Email Communication
    Social Media Management
    Error Detection
    Customer Service
    General Transcription
    French to English Translation
    English to French Translation
    AliExpress
    Shopify
  • $5 hourly
    TRUSTED || PUNCTUAL || ADEPT Hello, Thank you for visiting my profile. I am a native French speaker and I speak fluent English. As a freelancer, I have been working since 2017 as a customer support agent, doing web research, data entry and support with G-suite and live chat. I look forward to learning how to use all the tools that get the job done accurately. I am an experienced Virtual Customer Support Agent who is experienced in outsourcing and the contact center industry. I was trained at two large contact centers in Benin. I am skilled in Customer Service ( chat and email support), Technical Support, Data Research, Word Processing and Data Entry. With that experience, I acquired a wealth of knowledge in different industries. These include Publishing, Insurance, Medical, and Loan Processing. I have gained a ton of experience in using Microsoft Word, Microsoft Excel, and Google Drive (specifically Google Docs when logging, saving, and getting across information to clients in real-time. ) I'm now looking for a new and challenging position, one which will make the best use of existing skills and experience. AREAS OF EXPERTISE : ✔ Virtual Assistant ✔ Customer service. ✔ Customer Support ✔ Administrative support. ✔ Phone. ✔ Shopify ✔ Zendesk ✔ Freshdesk ✔ WordPress ✔ Translation ✔ Order processing in various online shopping stores. ✔ Web Research. ✔ Data Entry. ✔ Facebook ✔ Instagram... ✔ Voice over Thanks, and I look forward to work with you. Votre succès est également le mien.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    English to French Translation
    Content Editing
    Community Management
    Dropshipping
    Instagram
    Customer Support
    Data Entry
    Facebook
    Email Communication
    French
    Zendesk
    Order Tracking
    Freshdesk
  • $20 hourly
    Hello and welcome to my profile! I'm passionate about the art of communication and persuasion, and I'm here to help you grow your business with my expertise in telemarketing, appointment setting, and customer service. With significant experience in the field, I am committed to providing you with top-notch service tailored to your specific needs. Whether you're looking to generate qualified leads, retain existing customers, or enhance your customer service, I'm here to assist you in achieving your goals. Skills Description: 1- Professional Telemarketing: Mastering persuasion and communication techniques, I specialize in lead generation and converting prospects into customers. I can identify the needs of your potential clients and present your products or services convincingly, while adhering to ethical best practices. 2- French Appointment Setting: With excellent proficiency in the French language, I can conduct effective appointment setting campaigns targeting your desired clientele. I know how to establish warm and professional contacts and schedule appointments that align with both your and your clients' availability. 3- Quality Customer Service: I firmly believe in the importance of delivering exceptional customer experiences. Whether it's answering questions, resolving issues, or gathering feedback, I am dedicated to ensuring customer satisfaction and loyalty. My ability to actively listen and communicate effectively enables me to handle the most delicate situations with empathy and professionalism. 4- Strategic Cold Calling: Through rigorous methodology and perseverance, I can identify new business opportunities and open doors where others see obstacles. I am adept at turning cold calls into tangible opportunities by developing strong relationships with key decision-makers. Feel free to reach out to discuss how I can contribute to your business's success. I'm excited to collaborate with you and tackle new challenges together!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Data Entry
    Translation
    Copywriting
    Email Support
    Zendesk
    Article Writing
    Virtual Assistance
    Customer Support
    Email Communication
    English to French Translation
    French
    Medical Transcription
    General Transcription
    Audio Transcription
  • $8 hourly
    🎯 Ambitious Entrepreneur Seeking Expert Virtual Assistance? You're in the right place. As a determined entrepreneur focused on growing your business, administrative tasks and customer service management can quickly become overwhelming, stealing precious time that could be dedicated to your development. I'm Stevie, a Freelancer ���� TOP RATED ������ and a creative multitasker. As a virtual assistant specializing in administration and customer service, I aim to simplify your professional life. My Services: ✅ Expert Administration: Efficiently manage your emails, obtain impeccable reports and professional documents, benefit from impactful blogs, maintain an organized schedule, and ensure impeccable secretarial work. My skills also include data entry, transcription, and customized CV design. ✅ Exceptional Customer Service: Respond professionally to customer questions, rigorously manage complaints to ensure satisfaction, and implement surveys to gather feedback, thereby improving your products and services. Why Collaborate With Me? ✅ Time Optimization: Benefit from optimal time management. ✅ Increased Productivity: Access increased productivity. ✅ Focus on Growth: Concentrate fully on the growth of your business. ✅ Potential Revenue Boost: Potentially increase your revenue. ✅ Dynamic, motivated, and equipped with an innovative sense of customer service, I'm ready to collaborate with you. Whether you're an entrepreneur, e-commerce professional, or information expert, entrust me with your administrative tasks, customer service, or even your social media management. Contact me today to discuss your specific needs, and together, let's complete your goals. I look forward to unlocking your full potential! 🚀 💼 Vous êtes un entrepreneure ambitieux Cherchant une Assistance Virtuelle Expertisée ? Vous êtes au bon endroit. Vous êtes un entrepreneur résolu à concentrer vos énergies sur la croissance de votre entreprise. Pourtant, les tâches administratives et la gestion du service client peuvent rapidement devenir écrasantes, volant le temps précieux qui pourrait être consacré à votre développement. Je suis Stevie, une Freelancer ���� TOP RATED ������ et une professionnelle multitâche créative. En tant qu'assistante virtuelle spécialisée dans l'administratif et le service client, ma mission est de simplifier votre vie professionnelle. Mes Services : ✅ Administration Expertisée : Gérez efficacement vos courriels, obtenez des rapports et des documents professionnels impeccables, bénéficiez de blogs percutants, maintenez un agenda organisé, et assurez-vous d'un travail de secrétariat impeccable. Mes compétences comprennent également la saisie de données, la transcription, et la conception de CV personnalisés. ✅ Service à la Clientèle Exceptionnel : Répondez professionnellement aux questions des clients, gérez les réclamations avec rigueur pour garantir leur satisfaction, et mettez en place des enquêtes pour recueillir leurs commentaires, améliorant ainsi vos produits et services. Pourquoi Collaborer Avec Moi ? ✅ Optimisation du Temps : Bénéficiez d'une gestion du temps optimale. ✅ Productivité Accrue : Accédez à une productivité accrue. ✅ Concentration sur la Croissance : Concentrez-vous pleinement sur la croissance de votre entreprise. ✅ Potentiel de Chiffre d'Affaires Augmenté : Augmentez potentiellement votre chiffre d'affaires. ✅ Dynamique, motivée, et dotée d'un sens innovant du service client, je suis prête à collaborer avec vous. Que vous soyez entrepreneur, e-commerçant, ou professionnel de l'information, confiez-moi vos tâches administratives, le service client, voire même la gestion de vos réseaux sociaux. Contactez-moi dès aujourd'hui pour discuter de vos besoins spécifiques, et ensemble, atteignons vos objectifs. J'ai hâte de libérer tout votre potentiel ! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    PDF Conversion
    PowerPoint Presentation
    Pitch Deck
    YouTube Video
    Customer Support
    Phone Communication
    French
    Administrative Support
    General Transcription
    Virtual Assistance
    Content Writing
    Customer Service
    Email Communication
    Proofreading
    Data Entry
  • $15 hourly
    With over 9 years of commendable work experience, my goal is to assist you to manage your tasks and time to achieve optimal productivity. I am highly organized, meticulous, computer savvy with proven ability to maintain customer satisfaction and contribute to business success. I am reliable and will perform your job efficiently with speed and accuracy. I am ready to assist you virtually, whether it is for your business, academic or personal purposes. I am your go-to person when you need support or assistance with: • Executive Assistance/Support for Large Companies, Entrepreneurs and Individuals. • Heavy Calendar Management & Scheduling Appointments (Google Calendar, Outlook, Calendly) • Project Management (Asana, ClickUp, Notion and Monday.com) • Web/Online Research • Data Entry (Merge, Cleanup and Organization) • Email/File Management & Organization (Gmail, Google Drive, Dropbox, OneDrive) • Microsoft Office Suite (Word, Excel, PowerPoint, One Drive, Outlook etc.) • Google Suite (Calendar, Docs, Sheet, Slides, Forms etc.) • List Building (Gathering information online and populating spreadsheets with them) • Video Conferencing Administrator (Zoom, Google Meet, Microsoft Teams) • PDF Conversion and Editing • Market Research • Travel Arrangements and Logistics • Virtual Assistance/Admin Support • All forms of Administrative tasks Core Competencies: • Excellent in email management, appointment setting, phone handling, calendar management, data entry & analysis, online/web research and other administrative tasks. • Managed a team of over 10 people and created work schedules and tasks. • Proficient with Microsoft Office Suite, Google Suite, Slack, Asana, ClickUp, Monday.com, Shift etc. It's important to me to build long term work relationships with clients, so I always try to give legendary service to everyone I work with. Contact me to discuss your specific needs, I am sure I will find the right solution for your project because I love what I do and I do it with passion. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Executive Support
    Virtual Assistance
    Calendar Management
    Microsoft Outlook
    Administrative Support
    Google Workspace
    Scheduling
    Customer Support
    Task Coordination
    Interpersonal Skills
    Project Management
    File Management
    Email Communication
    Online Research
    Data Entry
  • $8 hourly
    With 6 years of experience as an SEO content writer, blog writer and article rewriter, I can help you write content on any niche. I am also an excellent candidate for English to French translation. Including: ☑ Home Improvement ☑ Digital Marketing ☑ Automotive ☑ Cryptocurrency and NFTs ☑ Pet ☑ Law ☑ Finance ☑ Cigar Industry ☑ CBD ☑ Book Summaries Or any other niche you can count. My Expertise: 📢 SEO Content Writing 📢 SEO Article Writing 📢 SEO Blog Post Writing 📢 SEO Copywriting 📢 White Paper Writing 📢 Ad Copywriting 📢 Long-form Blog Writing 📢 Keyword Research 📢 On-page SEO Optimization My Experience: ⭐ Written 10,000+ articles ⭐ Written 20,00000+ words ⭐ Helped 295+ websites Deliverables: ✔️ SEO content writing ✔️ Keyword research (Using Ahrefs and MOZ) ✔️ In-depth research from authoritative sources ✔️ Extensive SEO optimization ✔️ 100% original content ✔️ All articles run through Grammarly Premium. (Screenshot will be sent) ✔️ Direct delivery to your CMS. (Upon request) ✔️ On-time delivery Want to discuss your project OR want a quotation for bulk content? Please feel free to inbox me. I usually respond within 1 hour. 🙂 Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Commenting
    Online Chat Support
    WordPress Development
    WordPress Plugin
    English to French Translation
    Email Communication
    Translation & Localization Software
    Customer Service
    Content Localization
    SEO Plugin
    SEO Audit
    SEO Strategy
    SEO Writing
    WordPress SEO Plugin
    SEO Keyword Research
  • $10 hourly
    Are you looking for an expert native English and French writer who can create captivating content? At Freelance Writing KCF Ltd, every client benefits from the expertise, experience and dedication needed to create content that gets the right results (SEO). You'll benefit from a writer who : ✅is consistently ranked number 1 on Upwork ✅ has a decade of experience serving customers on Upwork✅ ✅Over 2000 5-star ratings✅ ✅100% rating✅ ▲Professional, efficient service▲ Every aspect of my offering is underpinned by my passion for the English and French language. I've worked (expertly) on thousands of blogs and articles for a wide range of clients from all corners of the world, making me the ideal choice for creating unique, engaging content that meets your requirements without plagiarism. I'm convinced that offering a diverse and flexible service really makes the difference and my expertise. I've created content for almost every industry imaginable, so I'm always ready for the next job, whatever it may be. From the rail industry to the oil industry, from sports to medicine, I can guarantee that I'll create content that will reach your audience and work for your business. ▲Unique Content Created For You▲ Every piece of content I create is unique. All content is proofread, ensuring it's perfect in every way. Trust my service because I'm convinced that taking care of the smallest details makes for stunning content! From formatting to the insertion of SEO keywords and even images (if you need them), it's the complete service. ▲Competitive and affordable rates▲ I understand that simplicity is key when it comes to finding the right professional copywriter. So, for £20, I'll create an eye-catching 500-word piece of content. If you need revisions, you can leave them to me. My aim is to create content that will leave you satisfied with every aspect of my service, from start to finish. However, I can create blog posts or articles of various lengths and if you need 5k, 10k or even 20k words expertly written, then I can help you with that. ▲So, Get the Ball Rolling Now!!!▲ If you think I'm offering the right service for you, then go ahead and place your order, provide me with your details and sit back while I work, creating killer content that delivers the results you expect! I offer more than other top copywriters who charge €25 for 400 words. You'll get 500 words for €20 + VAT. That's a real bargain!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Facebook Games Development
    Blog Development
    Email Marketing Strategy
    Email Communication
    Advertisement
    Blog Writing
    Blog Commenting
    Email Marketing
    Facebook
    Press Advertising
    Paid Media
    Technical SEO
    Local SEO
    Shopify SEO
    Search Engine Optimization
  • $10 hourly
    Hello, my name is Bosco. I'm a freelancer from Cotonou, Benin, who is passionate about language. I've been working in several fields including customer service, translation and data entry. I am also a part-time Duolingo certified English teacher, and an experienced conference interpreter. I can speak French, English, and Spanish. As a hobby, I am a tour guide. In my free time I like to travel. I've been fortunate enough to work with many international businesses as customer service representative and for translation work. I'm committed to personal development and growth and I very much welcome all work experience. I have a keen understanding of the importance of good and efficient customer service to any company, as an essential part of sustainable growth. This has been my job for the past three years. I was able to demonstrate my skills assisting numerous companies that recognized my dedication to excellence. I would love to help you grow and sustain your business. Please contact me for any questions! Looking forward to hearing from you. Thank you,
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Social Media Management
    Email Support
    Subtitle Workshop
    Customer Service
    Legal Transcription
    Customer Support
    French to English Translation
    English to French Translation
    Ticketing System
    Email Communication
    French
    English
    Data Entry
  • $5 hourly
    Hello to all! I am Florence GBEDJI, graduate in human resources, digital marketing professional for almost three years. I work as a virtual assistant putting my varied skills in the field of digital, business communication and management at the service of growing companies, start-ups, small and medium-sized enterprises around the world with certain results. I specialize in customer relationship management and finding qualified leads for your business growth. I also specialize in transcription, an area I am very passionate about. With my acquired skills and professional experiences, I am able to efficiently handle your customer service. I will take care of the management of interactions and the resolution of any problems your customers may have by: Phone, Email, chat on any platform or social media such as Facebook, Instagram, LinkedIn, Tik tok, You Tube, Google my business etc. I also accompany you in: - Creative and structured writing in French with content addition to websites). - Managing your e-commerce business on Shopify - Aliexpress with efficient ticket processing. - Management of your e-commerce activity on Amazon eEbay: Stock management, claim management, dispute resolution. - Searching for leads and qualified profiles on LinkedIn, Facebook, Google. - Research and listing of winning products for your e-commerce store. - Product description with relevance. - Transcription of your audio or video files in French into text with speaker identification and time stamp. If you are looking for a customer service agent, a virtual assistant, a French transcriber, a French web editor, a web moderator, a teleoperator, you are at the right place. I am looking for opportunities to use my skills and experience, to work with clients who will give me the opportunity to continue my professional career by giving the best of myself by providing quantitative and qualitative added value while learning new things. Best regards.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Gorgias
    Lead Generation
    General Transcription
    Telemarketing
    Parisian French Accent
    Proofreading
    Customer Service
    Ticketing System
    Email Communication
    Social Customer Service
    Zendesk
    Zoho CRM
    HubSpot
    Freshdesk
  • $10 hourly
    Hello!, Looking for a committed, goal-oriented and enthusiastic "all-rounder" virtual assistant? You have just come across the right profile. My name is Lazare, a professional virtual assistant, data entry specialist and web research enthusiast with over 5 years of experience. I have a penchant for helping business owners and busy professionals succeed by assisting with simple to complex data entry, slide/presentation design, website and graphics design, social media management , among other things, allowing them to focus on things that really matter. while transforming productivity into profit! I totally understand ; as an evolving brand, you need more time to think and do other things that can improve your brand and therefore you need more hands on your project to increase productivity and maximize profits. This is where I can help you, I really know what you want and deserve; from simple to complex data entry tasks, lead generation, compelling and engaging social media posts, creative graphic designs, landing pages, I take great pleasure in improving business productivity . I have a bachelor's degree in computer science, I'm currently in my masters program, and tons of certificates online to back up my claims. I have an impressive knowledge of various computer applications such as Microsoft Office, Google Sheets, Adobe Photoshop, Canva; Communication tools such as Slack and ClickUp; Google Suite and relevant applications. I also learn quickly and can jump on any skill that makes me more efficient. I am a bilingual French speaker and a self-taught Spanish beginner. I am driven, meticulous, analytical, committed, always on task and on time, self-taught, eager to learn and apply any new skills needed to perform a job effectively. I am empathetic and always ready to establish fees and conditions favorable to the client and to me. It's not just an ambiguous display of words, but you can only be sure when you message me and we start talking! I am delighted to meet you and look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Instagram
    Content Creation
    Content Writing
    Ecommerce
    Social Media Account Setup
    French
    Social Media Content Creation
    Social Media Content
    Google Sheets
    Online Research
    Email Communication
    Microsoft Office
    Product Listings
    Data Entry
    Accuracy Verification
  • $7 hourly
    Bonjour cher futur collaborateur, Êtes-vous à la recherche d'un rédacteur de contenu SEO ou d'un assistant virtuel qui peut transformer vos idées en succès en ligne ? Si oui, vous êtes au bon endroit. Je suis passionné par l'art de la communication et j'ai récemment pivoté ma carrière d'agent télévente vers la rédaction de contenu SEO et l'assistance virtuelle. Ma mission est d'allier créativité et pragmatisme pour vous proposer une solution globale répondant parfaitement à vos objectifs commerciaux. Voici ce que je peux vous offrir : 🔍 **Recherche de mots-clés SEO** : Je possède une expertise dans l'identification des termes les plus pertinents pour cibler efficacement votre audience. En utilisant des outils de recherche avancés, je suis en mesure de trouver les mots-clés les plus performants pour optimiser votre contenu et améliorer votre classement dans les moteurs de recherche. 📝 **Rédaction de contenu SEO** : Ma spécialité réside dans la création de contenu optimisé pour les moteurs de recherche. Je suis capable de produire des articles, des pages web et des descriptions de produits qui sont non seulement informatifs et engageants pour vos lecteurs, mais aussi parfaitement optimisés pour être bien référencés par les moteurs de recherche. ✉️ **Rédaction d'e-mails professionnels** : Je suis également compétent dans la rédaction d'e-mails professionnels percutants. Que ce soit pour des campagnes de marketing par e-mail, des communications internes ou des réponses aux clients, je peux vous fournir des e-mails bien rédigés qui captent l'attention et incitent à l'action. 🔧 **SEO on-page et off-page** : En ce qui concerne le SEO, je maîtrise à la fois l'optimisation on-page et off-page. Cela comprend l'optimisation des balises méta, des titres, des descriptions et des URL pour améliorer le classement de vos pages web, ainsi que la création de liens de qualité et d'une stratégie de contenu pour renforcer l'autorité de votre site dans les résultats de recherche. 🛠️ **SEO technique** : J'offre également des services de SEO technique, incluant l'optimisation de la vitesse de chargement des pages, la résolution des erreurs de crawl, l'amélioration de la structure du site. Ces optimisations techniques sont essentielles pour garantir que votre site est parfaitement accessible et compréhensible pour les moteurs de recherche, ce qui peut considérablement améliorer votre classement. Mes qualités incluent une adaptabilité rapide, une organisation impeccable et un dévouement absolu à fournir des résultats exceptionnels. Je suis prêt à m'investir pleinement dans votre succès. Ensemble, nous pouvons transformer vos objectifs en réalité et propulser votre entreprise vers de nouveaux sommets en ligne. N'hésitez pas à me contacter pour discuter de la manière dont nous pouvons collaborer pour atteindre vos objectifs. Cordialement, Wahidath
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Copywriting
    SEO Localization
    SEO Keyword Research
    Email Communication
    Off-Page SEO
    On-Page SEO
    Yoast SEO
    SEO Writing
  • $7 hourly
    I've been freelancer french writer in another website since august 2014, I've been also sales representative during 3 years and assistant of sales manager in a local company. I have also experience on virtual assistance, customer service support and many other tasks during 5 years. If my profile convince you; I'll be honored to work for you. Best Regards Isse ADJAGAN
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Forum Posting
    Google Docs
    Writing
    Email Communication
    Data Entry
    Administrative Support
    WordPress
    Digital Marketing Management
    Customer Service
    Product Listings
    Local SEO
    SEO Backlinking
  • $8 hourly
    Hello😊, welcome to my Profile. I am a top-tier⭐️ 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁👩‍💼 with over 10 years of experience. I have extensive and exciting 💥in 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹, 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹, 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁🗃️ to senior executives ️. My expertise includes 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗺𝗲𝗲𝘁𝗶𝗻𝗴 𝗱𝗲𝗮𝗱𝗹𝗶𝗻𝗲𝘀👩🏻‍💻 ️, 𝗮𝗴𝗲𝗻𝗱𝗮 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁🗓️, 𝗲𝗺𝗮𝗶𝗹 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 💻, 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗱𝗿𝗮𝗳𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗲𝗱𝗶𝘁𝗶𝗻𝗴✍️ , 𝗱𝗮𝘁𝗮 𝗲𝗻𝘁𝗿𝘆📈, 𝘁𝗿𝗮𝘃𝗲𝗹 𝗮𝗻𝗱 𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻🧳 , procurement and supply tracking, as well as 𝗽𝘂𝗯𝗹𝗶𝗰 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲📞. I a𝐦 𝐫e𝐚d𝐲 𝐭o p𝐫o𝐯i𝐝e t𝐚i𝐥o𝐫e𝐝 𝐯i𝐫t𝐮a𝐥 𝐚d𝐦i𝐧i𝐬t𝐫a𝐭i𝐯e s𝐨l𝐮t𝐢o𝐧s t𝐨 𝐬u𝐩p𝐨r𝐭 𝐭h𝐞 𝐠r𝐨w𝐭h o𝐟 𝐲o𝐮r b𝐮s𝐢n𝐞s𝐬🚀. 𝗦𝗸𝗶𝗹𝗹𝘀: ✅ Calendar Management (Google Calendar, Outlook, Calendly) ✅ Proficiency in computer and office software (Microsoft Suite, Google suite…) ✅ Organizing meetings (Zoom, Google Meet, Microsoft Team) ✅ Project Management (Trello, Slack, Asana, ClickUp, Notion and Monday.com) ✅ Handling electronic correspondence (GEC ; GED) ✅ Travels missions and events planning ✅ Tracking inventory and managing office supplies ✅ Management et customers services ✅ Excellent written and verbal communication skills 𝗗𝗲𝗴𝗿𝗲𝗲s 𝗮𝗻𝗱 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: ✅ Higher Technician Diploma (Bachelor's), General Administration with a focus on Diplomacy and International Relations, National School of Administration and Judiciary, Benin (2006 - 2009) ✅ Google Ateliers Numérique Certificate Online (2024) ✅ ICDL Certificate WIN AFRICA, Cotonou (2022) ✅ International Seminar on Management, Communication, and Time Management, Steeve Conseil, Lomé (August 2021) ✅ Process Communication Model (PCM) Certificate (2015) 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀: ✅ French (Fluente) ✅ English (Basic) 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: A𝐯a𝐢l𝐚b𝐥e f𝐨r f𝐮l𝐥-𝐭i𝐦e, 𝐩a𝐫t-t𝐢m𝐞, o𝐫 𝐩r𝐨j𝐞c𝐭-𝐛a𝐬e𝐝 𝐰o𝐫k. 𝐅l𝐞x𝐢b𝐥e t𝐨 𝐰o𝐫k a𝐜c𝐨r𝐝i𝐧g t𝐨 𝐲o𝐮r s𝐜h𝐞d𝐮l𝐞 𝐚n𝐝 𝐫e𝐪u𝐢r𝐞m𝐞n𝐭s. M𝐞́r𝐢k𝐞l𝐥e D.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    French
    Email Communication
    Phone Communication
    Technical Support
    Shopify
    Dropshipping
    Executive Support
    Scheduling
    Calendar Management
    Task Coordination
    Administrative Support
    Customer Service
    Project Management
    Virtual Assistance
    Data Entry
  • $10 hourly
    I am a Virtual Assistant with experience managing projects for individuals and businesses. I translate formal and informal documents, whether for personal use or otherwise, I can help. I am very passionate about helping people and I prioritize client's satisfaction. - Full Project Management from start to finish - Full proficiency in Google suites, Microsoft office, Project management tools, Slack, etc... - Attention to details and bookkeeping - Active listening and effective verbal and written communication skills - Upward management and proactiveness - High professionalism with regards sensitive and confidential information - Bilingual - Effective time management - Leadership skills - Strong Organizational skills If you need a Virtual Assistant to manage your tasks and projects, translate document etc... I am the one for the job.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Administrative Support
    Travel Itinerary
    Research & Development
    Document Translation
    French
    Calendar Management
    Email Management
    Email Communication
    Notion
    Trello
    Slack
    Microsoft Office
    Google Workspace
    Project Management
    Virtual Assistance
  • $15 hourly
    - Are you looking for a good virtual assistant who will assist you in your daily tasks? - Want to better manage your service and increase customer satisfaction? - Do you have e-commerce stores? - Would you like to target the French and English speaking market by translating your documents or websites? - Do you want to transcribe your videos and audios? - Computer, software user support ? - Or any other reason to increase the profitability of your store? Then you have come to the right place! Hello, my name is Florence, I have over 15 years in the IT development field and over 3 years experience in customer service management for online stores, translation , virtual assistance, community management. I also specialize in creating Shopify websites for dropshipping and related management. My clients are totally satisfied. I am available immediately and ready to work with you more than 40 hours per week. I will be very happy to cooperate with you. I obtained in 2020 the certificate attesting to my success in the examination "Fundamentals of Digital Marketing" from "Google the African Digital Workshop". Thank you for your time. Do not hesitate to contact me and together we will validate the eligibility of your project according to the types of projects on which I am working. Best Regards Florence
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Software Development
    Customer Support Plugin
    Content Writing
    Data Entry
    WordPress
    French
    Social Media Management
    Email Communication
  • $5 hourly
    Hello, Thank you for viewing my profile. My name is SOGNON Mahutin Anthelme (Freelancer on Upwork) and I am a native French speaker. I am a customer service representative specializing in all customer inquiries and managing all kinds of incoming emails, live chat, order processing, refunds, cancellations and litigation management . I am an available, serious and rigorous freelancer regarding the work and I have experience in digital marketing and French writing (an important asset to answer customers in quality French and without any spelling or grammar mistakes). I hope to be part of your team and increase your sales volume through quality customer service! I will manage your orders on the e-commerce website and I will also provide customer service via Gmail/Zendesk, Shopify, Customer Support, Email Support, live chat and comments on Facebook. I will respond to customers for their order requests and all related work. I am a successful freelancer. I have more experience in digital marketing. I have more than 2 years of experience in the Shopify platform, I can be an excellent virtual assistant for your business. I will also translate and proofread your texts from English to French and provide you with quality work at a reasonable price. Thank you for your time and please contact me for the success of your project less.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Facebook
    French to English Translation
    Mailchimp
    Customer Support Plugin
    Customer Service
    French
    Shopify
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