Hire the best Email Handlers in Medellin, CO

Check out Email Handlers in Medellin, CO with the skills you need for your next job.
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based on 291 client reviews
  • $12 hourly
    Welcome to my profile! I'm Paulina, a dedicated professional with a passion for delivering top-notch technical and helpdesk support. I specialize in resolving technical issues efficiently and ensuring a seamless user experience. Whether it's troubleshooting, guiding end users through complex software, or escalating cases to specialized teams, Fluent in English, Spanish, and French, I excel in communicating with diverse audiences, ensuring that every user feels heard and supported. Proficient in using industry-leading tools like Zendesk, Salesforce, Zoho, Freshdesk, Shopify, LiveChat, LiveAgent, Hubspot, Shopify, Intercom, and Shipstation. Let’s work together to keep your IT systems running smoothly! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Management Skills
    Salesforce
    Inbound Inquiry
    Email Support
    Online Chat Support
    Technical Support
    Healthcare
    Customer Support
    Order Tracking
    Zendesk
    Live Chat Software
    Email Communication
  • $22 hourly
    Hi, I'm Valeria, a pleasure to meet you! Are you on the lookout for a bilingual virtual assistant with a strong focus on technology and organization? You've arrived at the right profile! My priority is to offer you unparalleled support for your project, freeing you up to concentrate on other critical areas. With a rich background in e-commerce and digital content management, I'm here to streamline your operations and enhance your project's success. Here’s a snapshot of what I bring to the table: ✅ E-commerce Support: - Customer Service Excellence: Specializing in customer support for e-commerce stores, adept at managing social interactions, product research, and ensuring a seamless order fulfillment process. - Multilingual Communication: Fluent in English, Spanish, and Colombian Sign Language, enabling me to effectively cater to a diverse customer base. - Creative Design: Skilled in creating compelling graphics that engage and convert, using Canva. ✅ Administrative Mastery: - Organizational Wizard: Excelling in organizing data and processes, making your workflows smooth and efficient. - Tech Savvy: Handling data entry, file conversions, and creating insightful reports with a deep understanding of various digital tools. - Cultural Bridge: Offering translation skills in English and Spanish to ensure clear and effective communication across your operations. ✅ Platforms Expertise: - E-commerce & Customer Service Platforms: - Shopify - Etsy - Aliexpress - Oberlo - Zendesk - Gorgias - Reamaze - Design & Creative Tools: - Canva - Capcut - Printify - Productivity & Organization Tools: - Notion - Trello - Asana - Airtable - Office & Collaboration Suites: - Microsoft Office (Word, Excel, Outlook) - G-Suite (Google Docs, Google Sheets) - Digital Marketing & Content Creation: - Tailwind (for Pinterest) - Video Editing: - Capcut (for TikTok, Reels, and YouTube shorts editing and subtitles) ✅ Video Editing Prowess: Crafting engaging videos with subtitles in both English and Spanish, perfect for platforms like TikTok, Reels, and YouTube shorts. Experience Highlights: My trilingual abilities and adept use of key platforms have significantly enhanced customer experience and operational efficiency in e-commerce ventures. From content creation to e-commerce setup and social media management, my broad skill set in technology and digital tools has driven project success. I’ve streamlined processes and boosted productivity with a strategic approach to systems and automation. Collaborating closely with professionals to increase online visibility and create engaging content, I’ve showcased my versatility and creative talents. My organizational skills and proficiency in communication have contributed to enhanced business operations, from customer interactions to financial management. My career is a testament to my dedication to excellence, continuous learning, and leveraging technology to achieve results. I’m excited about the possibility of discussing your project or company's goals in more detail. Known for my quick learning ability and passion for the projects I take on, I’m ready to provide comprehensive support and drive positive outcomes for your business.
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    ChatGPT
    Customer Satisfaction
    Personal Administration
    TikTok
    Video Editing
    Zendesk
    Order Fulfillment
    Shopify
    Document Translation
    Oberlo
    Ecommerce
    Canva
    Notion
    Email Communication
    Data Entry
  • $7 hourly
    Professional specialized in administrative processes. Recursive, with good attention to detail and research skills. Industrial Engineer. Attention to detail. Excel proficiency. Use of Canva, Wordpress, Photoshop, ClimpChamp, Capcut, ChatGPT, Bing Chat, among others. Linkbuilding assistance. Quality Systems Management. Auditor of ISO 9001, ISO 14001 and ISO 45001 standards. Writing and editing academic and business research texts in Spanish. Administrative, HR and financial processes. Team coordination.
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    Administrative Support
    Spreadsheet Software
    Customer Support
    Academic Writing
    Microsoft Power BI
    Virtual Assistance
    Spanish
    ISO 9001
    ISO 14001
    Business Management
    Email Communication
    Microsoft Excel
    Google Docs
    Accuracy Verification
    Data Entry
  • $15 hourly
    ¡Gracias por visitar mi perfil, te hago un resumen!: Más de 3 años de experiencia como Coordinadora de Mercadeo, especializada en Marketing Digital. Me encanta brindar apoyo y crear estrategias de marketing en pro de garantizar los objetivos de la compañía y lograr un ROI positivo de la inversión. También me encargo de ejecutar las acciones tácticas requeridas para el cumplimiento de la estrategia, tales como gestión de sitios web, redes sociales, plataformas de email marketing, CRM, Google Adwords, Google Analytics y gestión de proveedores. Además mis habilidades blandas me permiten tener una estrecha relación entre el equipo comercial y mercadeo a fin de que la fuerza de ventas de cada empresa demuestre lo mejor de sí mismo y con el trabajo en equipo se logre cumplir la misión y visión de la compañía. ¡Si deseas saber más, contáctame ahora!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    CRM Software
    Marketing Consulting
    Google Analytics
    Customer Relationship Management
    Email Communication
    Marketing
    Marketing Advertising
    Google Ads
    Analytics
    Facebook Ads Manager
    Email Marketing Strategy
    Social Media Ad Campaign
    Client Management
    Marketing Strategy
    Email Marketing
  • $12 hourly
    Hola, bienvenidos! I'm a charismatic Spanish tutor :) Teaching Spanish is my strength and passion and I would love to share my knowledge of this beautiful language with you and recognize the immense value and opportunities that Spanish offers in the world and expand you to a universe of job opportunities, travel or just for fun!! I'm also a Spanish/English translator. Other technical skills: * Data entry * Excel * Canva * Marketing (social networking platform) Colombian spanish dialect and excellent command of English. So whatever I can help you with, I'm happy to! :)
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Data Entry
    Spanish Tutoring
    Canva
    Testing
    Voice Recording
    Transcript
    Colombian Spanish Dialect
    Email Support
    Customer Service
    Proofreading
    Copywriting
    Email Communication
    Translation
    English
    Teaching Spanish
  • $7 hourly
    Soy profesional en Psicología y Mercadeo, tengo experiencia como Asistente Virtual, apoyando diferentes procesos administrativos, comerciales/ventas, servicio al cliente, call center, cierre de negocios, transcripción e ingreso de datos en diferentes sistemas, apoyo en la estructuración del área Gestión de la Calidad y Recursos Humanos, Gestión de Proyectos, Líder de equipo, reclutamiento y selección de personal, Investigación de Mercado/Prospectos, entre otros. Disfruto trabajar de forma virtual, brindo resultados con calidad y excelencia. Soy una persona responsable, autónoma, con capacidad de planeación, organización y ejecución, cumplo puntualmente las tareas asignadas y aprendo fácilmente. Poseo habilidades humanas y profesionales útiles para el progreso y crecimiento de cualquier empresa que requiera mis servicios. Mi nivel de inglés es básico, puedo escribirlo y leerlo, pero no hablo inglés. I am a professional in Psychology and Marketing, I have experience as a Virtual Assistant, supporting different administrative processes, commercial/sales, customer service, call center, business closing, transcription and data entry in different systems, support in the structuring of the area Quality Management and Human Resources, Project Management, Team Leader, recruitment and selection of personnel, Market Research / Prospects, among others. I enjoy working virtually, I deliver results with quality and excellence. I am a responsible person, autonomous, with capacity for planning, organization and execution, I fulfill assigned tasks punctually and I learn easily. I possess human and professional skills useful for the progress and growth of any company that requires my services. My English level is basic, I can write and read English, but I do not speak English.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Staff Recruitment & Management
    Data Entry
    Customer Satisfaction
    Email Communication
    Administrative Support
    Psychology
    Market Research Interview
    Recruiting
    Communication Strategy
    Business Planning & Strategy
    Marketing Management
    Phone Communication
    Marketing
    Customer Service
    Spanish
  • $20 hourly
    Helping Business Owners! My name is Leydis Diana. Don't worry, it's not as scary as it sounds - it is pronounced "Lady's". If you are looking for someone proactive, organized, enthusiastic, and hard-working to join your organization...you found her. I will do everything I can to assist you in your organization's projects and goals while making your life easier so you can focus on what you love. I’m passionate about helping SMALL BUSINESS OWNERS and ENTREPRENEURS with all aspects of their businesses, from lead generation to email management, customer service, admin support, and more. 👩‍💻 I have a bachelor’s degree in Business Administration and speak English and Spanish. Over this time, some of my primary responsibilities have included administrative duties, online payments, inventory, managing calendars, End-to-End customer service, and follow-up internal projects. Proficient in: * Project management software (Click-up, Asana & Trello) * Content Manager (Scheduling blog posts, podcasts, social media posts, email, etc.) * Podcast management & outreach * Buffer, latter & Hootsuite * Canva graphic design * Market Research * Email Management/ Calander Management * Executive/personal/virtual assistant/ * Market research * Lead Generation The most important thing is that you will enjoy working with me, and I am quick to learn new skills and software to better serve your company. Click the hire button now, and I look forward to helping you grow your business and your organization achieves all of its goals.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Marketing Automation
    Canva
    Task Coordination
    Graphic Design
    Podcast Writing
    Influencer Marketing
    Podcast Production
    Content Management
    Social Media Management
    Email Communication
    Digital Project Management
  • $35 hourly
    1. I am detail oriented, time-efficient and a collaborative team player. 2. I'm not new to this and have 3+ years of experience in QA Testing for a fintech company - testing included user onboarding, registration as well as the end to end transaction experience. 3. I have a proven track record of testing user experience, functionality, api integration and ux/ui testing. 4. Laser focused on 1) identifying, 2) documenting (via screenshots and screen recordings) and 3) submitting bugs for your mobile app, website or user platform. 5. I love working with companies that are changing the way business happens online.
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    QA Testing
    Payment Functionality
    API Integration
    UserTesting
    User Experience
    Testing
    Quality Assurance
    Customer Relationship Management
    Data Entry
    Outbound Sales
    Email Communication
    Email Copywriting
    Lead Generation
    Cold Calling
    B2B Marketing
  • $8 hourly
    Engaging and upbeat customer care specialist with excellent verbal and written communication skills and over 5 years of experience working for call centers. Familiar with several CRM platforms and software applications for database management. Experienced handling complaints, providing technical support, and doing appointment setting, cross-sales, follow-up, and cold calling. Energetic and enthusiastic team worker. Proactive, attentive, polite, professional, and empathetic, with a good sense of humor that has let me achieve high customer satisfaction scores. Service is my passion. I enjoy helping others because it makes me feel important and valuable. As a self-learner and tech-savvy, it turns out truly rewarding when I accomplish the resolution of on-the-spot problems using my knowledge and expertise. I don't give up easily and am very self-dependent and goal-oriented.
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    JavaScript
    WordPress
    SCSS
    HTML5
    Online Research
    Customer Support
    Communication Etiquette
    Email Communication
    Cross-Selling
    Appointment Setting
    Microsoft Excel
    Cold Calling
    Active Listening
    Online Chat Support
  • $15 hourly
    With a proven track record in customer service, logistics, and billing, I offer a strong foundation in billing and operations. My experience includes: Streamlining billing processes: Optimizing procedures for efficiency and accuracy. Managing accounts receivable: Ensuring timely invoice processing and collections. Resolving billing inquiries: Providing exceptional customer service and support. Creating operational SOPs: Developing standardized guidelines for efficient workflows.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Accounting Software
    Accounts Receivable
    Bookkeeping
    Administrative Support
    Truck
    Transportation & Warehousing
    Supply Chain & Logistics
    Third-Party Logistics
    Virtual Assistance
    Email Support
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Email Communication
  • $11 hourly
    Experienced professional with a background in project management, operations analysis, customer relationship management, and quality assurance. Skilled in transcription and translation projects.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Data Entry
    Administrative Support
    Virtual Assistance
    Proofreading
    Audio Transcription
    English to Spanish Translation
    Medical Translation
    Quality Assurance
    Project Planning
    Microsoft Office
    Management Skills
    Document Management System
    Email Communication
    Customer Service
    Project Management Professional
  • $5 hourly
    Administrative Assistant, with 12 years of experience. Customer service. Knowledge in the accounting area. Experience in the real estate sector, the leader in the Administrative and Commercial area, telephone support, online chat support, ticket support, email communication, and personalized attention to customers.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    File Management
    Scheduling
    Phone Communication
    Customer Experience
    Order Fulfillment
    Email Communication
    Problem Solving
    Customer Service
    Data Entry
    Administrative Support
    Mobile App Testing
    Email Copywriting
    Spanish
    Real Estate
  • $9 hourly
    I help small, medium businesses and entrepreneurs to increase their sales via email marketing, generating lead nurturing and recall to always be in the client's top of mind. Emailing is a system that helps save time and money in your business.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Branding
    Cold Email
    Community Management
    Marketing Strategy
    Content Creation
    Freelance Marketing
    Email
    Social Media Engagement
    Marketing
    Email Communication
    Lead Nurturing
    Mailchimp
    Email Marketing
    Email Marketing Strategy
  • $10 hourly
    Me gusta involucrarme altamente con las marcas, buscar las mejores estrategias, alianzas y poder posicionarlas en el mercado. Soy una persona muy proactiva, responsable, organizada, con alta atención al detalle. Manejo de herramientas de Google, Trello, redes sociales y demás herramientas para gestionar proyectos de la forma mas efectiva.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Community Management
    Communication Strategy
    Freelance Marketing
    Marketing
    Email Communication
    Social Media Marketing
    Email
    Email Marketing
    Email Marketing Strategy
    Inbound Marketing
  • $8 hourly
    I am an economist with an emphasis on project management. I have excellent skills in handling new technologies, communicating and possess good management abilities along with the development of soft skills. I am a professional individual and set ambitious goals for the accomplishment of my projects. I am an easygoing, fast learner and I can adapt to the needs you may have.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Translation
    Market Research
    Online Research
    Spanish
    Pricing Research
    Personal Administration
    Economic Analysis
    Microsoft Excel
    Virtual Assistance
    Business Management
    Data Entry
    Management Skills
    Project Management
    Real Estate
  • $5 hourly
    ¡Hello! I am Viviana, a native Colombian Spanish speaker, I wish with my experience and skills to contribute to the needs of your work team and help you meet the proposed goals. I am committed to every job I am part of, giving my best to provide excellent services and having the client's main interests as a priority. With my passion for accuracy and my keen eye for detail, I have carved out a unique niche in the professional world, perfectly combining the roles of a virtual assistant and data entry specialist. ❞𝐇𝐞 𝐰𝐡𝐨 𝐥𝐞𝐚𝐫𝐧𝐬 𝐟𝐫𝐨𝐦 𝐡𝐢𝐬 𝐦𝐢𝐬𝐭𝐚𝐤𝐞𝐬 𝐡𝐚𝐬𝐧❜𝐭 𝐦𝐚𝐝𝐞 𝐚 𝐦𝐢𝐬𝐭𝐚𝐤𝐞❞- 𝐂𝐡𝐚𝐦𝐚𝐥𝐮́
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Appointment Scheduling
    File Documentation
    Task Coordination
    Active Listening
    Management Skills
    Instagram
    File Management
    Email Communication
    Microsoft Word
    Spanish
    Microsoft PowerPoint
    Microsoft Excel
    Administrative Support
    Virtual Assistance
    Data Entry
  • $20 hourly
    Say hi, I would love to connect! This is Laura, your new Social Media Manager & Jack of All Trades. As we all know, Digital Marketing is an ever-evolving world, and if we work in the field, we must thrive in innovation all the time and constantly upgrade ourselves and our skill set. With a passion for social media and a knack for adaptability, I bring a wealth of experience in crafting effective strategies, creating engaging content, and delivering results. Whether it's managing your social media presence, developing winning campaigns, or wearing multiple hats to meet your unique needs, I'm here to help your brand shine in the digital landscape. WORK EXPERIENCE: Social Media at SuperFat & KetoBars.com | Remote | 2020-2023 - Planned content deck for both brands following the community interests and brand voice. - Implemented hashtag and keyword strategies. - Interacted through content with 13k and 63k follower communities to keep them engaged and generate brand awareness. - Coordinated content creation with micro-influencers on the the platform. - Designed informative graphics to provide education on the nutrition niche Emal Marketing at SuperFat & KetoBars.com | Remote | 2022-2023 - Generated around 1k revenue from each promotional email campagins. - Designed campaigns graphics from scratch. - Schedule emails on Klaviyo. - Monitored email performance and came up with other stategies as needed. Social Media at Golden Ratio Coffee | Remote | 2021-2022 Other Projects SuperFat | 2019 - 2021: Retail sales and affiliate marketing. Rankings.io, SEO | 2018 - 2019: SEO marketing assistance, administrative tasks and blog translations. Content Pros | 2018 - 2019: Sales development.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    WordPress
    Administrative Support
    Customer Support
    Project Management
    SEO Keyword Research
    Customer Relationship Management
    Email Communication
    Translation
  • $4 hourly
    Destacada en Servicio al cliente con ocho años de Experiencia en esta area, realice mis practicas como Secretaria General por seis meses, luego me llego la oportunidad de trabajar como Asesora Comercial, me desempeño en la capacidad de escuchar con atencion a los clientes, eficiente en el manejo de base datos me gusta tenerlo actualizado y organizado. Conocimientos basicos de informatica. Me destaco por ser una mujer emprendedora autosuficiente y con las ganas de aprender cada dia mas.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Microsoft Excel
    Google
    Data Entry
  • $4 hourly
    I am Alex A. Restrepo I live in Medellin Colombia, I have been a virtual sales and collections assistant for more than 1 year of experience, I handle spelling very well by quickly writing many words per minute and with good spelling, I handle Word, Excel, PDF formats very well to the client's need. I have also translated text formats from English to Spanish with very good spelling, greetings and blessings. Soy Alex A. Restrepo vivo en Medellin Colombia, he sido asistente virtual de ventas y cobranza mas de 1 año de experiencia manejo muy bien la ortografia al escibir rapidamente muchas plabras por minuto y con buena ortografia,manejo los formatos de Word, Excel,Pdf muy bien a la necesidad del cliente. Tambien he Traducido formatos de textos en ingles al español con muy buena ortografia, saludos y bendiciones.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Virtual Assistance
    Voice Recording
    English to Spanish Translation
    Virtualization
    Email Communication
    Customer Service Training
    Online Chat Support
  • $8 hourly
    I am a person willing to put into practice my knowledge and enrich it every day with each new experience. I am characterized for having a great sense of responsibility, charisma and a high level of discretion. It facilitates teamwork and facilitates a good work environment. I perfectly handle the Spanish language and also English as a second language. I have skills on first aid, customer services, multi-tasking ability, computer experience (Word, Excel, Email) good listener and good outgoing and energetic attitude.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Castilian Spanish
    Customer Service
    Email Etiquette
    Spanish
    English
  • $20 hourly
    - I am a Business administration student with outstanding interpersonal, analytical, and critical thinking skills. Highly organized, poised to build valuable experience, fast learner and ready to contribute to team success with administrative and project management support. - Excellent Microsoft Office skills. - I am very responsible, proactive, and committed, these are skills that I have enhanced ever since I started my bachelor studies.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Colombian Spanish Dialect
    Latin American Spanish Accent
    2D Design
    Templates
    English Tutoring
    Canva
    Spanish to English Translation
    Microsoft Excel
    Translation
    Email Communication
  • $10 hourly
    Hello and welcome to my Upwork profile! If you are in need of a virtual assistant to help support your business, you have come to the right place. My analytical attitude and strong organisational skills allow me to thoroughly prepare for projects and execute them in an orderly and structured manner. With experience as a personal assistant, I am well-versed in general task management and HR support, including recruitment processes. As a virtual assistant, I understand the importance of staying organised and on top of tasks to help businesses run smoothly. With my analytical attitude and affinity for planning and organisation, I am well-equipped to assist you with your day-to-day tasks and help you focus on growing your business. I can assist with a variety of tasks, including email inquiries and customer support, handling tracking and returns/refunds, customer service, translation, scheduling appointments, and managing email and calendar, coordinating travel arrangements. Additionally, I have experience with recruitment processes and can assist with finding the right talent for your team. To provide you with excellent service, I am familiar with a range of tools, including Asana, Oberlo, Zendesk, Zoom, Skype, Slack, Microsoft Teams Google Docs, Dropbox, and OneDrive… Thank you for considering me as your virtual assistant. Let's work together to help your business succeed! ___________________________________________________________ ¡Hola y bienvenid@ a mi perfil de Upwork! Si necesitas un asistente virtual que te ayude en tu negocio, estás en el lugar adecuado. Mi actitud analítica y mi gran capacidad de organización me permiten preparar a conciencia los proyectos y ejecutarlos de forma ordenada y estructurada. Gracias a mi experiencia como asistente personal, conozco bien la gestión general de tareas y el apoyo en recursos humanos, incluidos los procesos de contratación. Como asistente virtual, entiendo la importancia de mantenerse organizado y al tanto de las tareas para ayudar a las empresas a funcionar sin problemas. Con mi actitud analítica y mi afinidad por la planificación y la organización, estoy bien equipada para ayudarle con sus tareas cotidianas y ayudarle a centrarse en el crecimiento de su negocio. Puedo ayudar con una variedad de tareas, incluyendo consultas por correo electrónico y atención al cliente, la gestión de seguimiento y devoluciones / reembolsos, servicio al cliente, traducción, programación de citas, y la gestión de correo electrónico y calendario, la coordinación de los arreglos de viaje. Además, tengo experiencia en procesos de contratación y puedo ayudar a encontrar el talento adecuado para su equipo. Para ofrecerle un servicio excelente, estoy familiarizada con una serie de herramientas, incluyendo Asana, Oberlo, Zendesk, Zoom, Skype, Slack, Microsoft Teams Google Docs, Dropbox y OneDrive.... Gracias por considerarme como tu asistente virtual. ¡Vamos a trabajar juntos para ayudar a tu negocio a tener éxito!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Community Moderation
    Spanish to English Translation
    Administrative Support
    Asana
    English to Spanish Translation
    Recruiting
    Personal Administration
    Customer Engagement
    Human Resources
    Slack
    Data Entry
    Social Customer Service
    Zendesk
    Email Communication
  • $25 hourly
    I am Yady, a fully bilingual (Spanish & English) positive-minded, proactive, and highly motivated Marketing & Business Major with a Master's Degree in PR & Marketing Management. I am passionate about continuous improvement, helping others achieve their full potential, and always committed to delivering excellence in every task I put my hand at. Simply put, I am here to provide positive results for your business to increase your competitive advantage! I have +7 years of experience in Customer Success (Onboarding, experience, video calls, live assistance, chat, email, and phone support) For international e-commerce stores (Dropshipping, and Retail) and businesses, Executive Assistance, Digital Marketing, E-Commerce, Project Management, and Translating Content for brands, websites, apps, and books. ✅ 100% Satisfaction Guarantee ✅ On-Time Delivery ✅ Top-Notch Quality 5 years of experience working remotely have taught me how to be self-motivated and self-disciplined while managing my time and always meeting company goals. I am responsible, well-organized, and efficient. HOW CAN I HELP YOU WITH: ➡ MARKETING & E-COMMERCE ➡ EXECUTIVE ASSISTANCE / ADMIN SUPPORT ➡ CUSTOMER SERVICE - CUSTOMER RETENTION ➡ CLIENT EXPERIENCE - ONBOARDING ➡ COMMUNITY MANAGEMENT & ENGAGEMENT ➡ TRANSLATING CONTENT ➡ QUALITY ASSURANCE ➡ PROJECT MANAGEMENT ➡ DATA ENTRY ➡ RESEARCH Here are some software tools and apps that I’m very familiar with, I’m also a quick learner and tech-savvy, so if you can not see the software tool you use, I can learn about it right away. Shopify, Dropified, Hubspot, Google Suite, Airtable, WooCommerce, Slack, Airbnb, VRBO, Zendesk, Monday, Calendly, Kajabi, E-mail marketing, Klaviyo, Google Ads, ClickUp, Loom, Amazon, Youtube, Canva, Facebook Ads, Office, Asana. I would love to be able to use my talents & skills to help you grow!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Slack
    Product Knowledge
    Project Management
    Shopify
    Communication Etiquette
    Administrative Support
    Customer Satisfaction
    Google Workspace
    Translation
    Marketing Strategy
    Task Coordination
    Virtual Assistance
    Executive Support
    Marketing
    Email Communication
  • $15 hourly
    If you’re here is because you need one of the following: Bilingual 100% ✔ Shopify ✔ LiveChats ✔ Email support (fast responses) ✔ Lean Six Sigma certified. ✔ Virtual Assistant ✔ Content Moderator ✔ WhatsApp, Facebook and Instagram messages. ✔ Order tracking, providing status, etc ✔ Zendesk ticket support ✔ Intercom ticket support ✔ Salesforce ticket support ✔ Troubleshooting issues ✔ Moderation on Social Media/Community ✔ Following up with customers ✔ Maintenance of customer data base ✔ Data entry ✔ JIRA tickets. ✔ Transcription ✔ Help creating reviews of products ✔ App reviews (replying back to feedback on both App Store and Play Store) I'm Richard, your seasoned Customer Service and Support guru with over a decade of experience in the field. But wait, there's more! I've also dabbled in the art of English education, and sales honing my communication skills for two enriching years. Fluent in both English and Spanish, I bring a unique blend of cultural insights and linguistic prowess to the table. As a devoted husband and father, I understand the value of reliability, patience, and a relentless work ethic. Having catered to clients across North America and Europe, I've perfected the craft of email, chat, and call handling, alongside top-notch customer service, tech support and Sales. For the past half-decade, I've been the go-to guy for unraveling intricate customer queries and untangling service conundrums. Armed with a toolbox overflowing with the likes of HubSpot, Salesforce, Zendesk, Shopify, and more, I'm ready to tackle any challenge head-on. With an insatiable appetite for learning and a proven track record of excellence, I'm confident I can elevate your business to new heights. Let's connect and embark on this exciting journey together. Drop me a message, and let's schedule a chat or video call to kickstart our collaboration!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Tracking
    Customer Satisfaction
    Customer Support
    Product Knowledge
    Order Fulfillment
    Answered Ticket
    Focus Group Moderation
    Email Communication
    Data Entry
    Email Support
  • $14 hourly
    Experienced Lawyer with a degree from the University of Medellin, Colombia, complemented by a strong background in SEO copywriting, social media management, and digital content creation. I am a professional in data entry with over 3 years of experience and proficient in the full Microsoft Office suite. My expertise extends to LinkedIn account management and customer service, where I’ve honed communication and problem-solving skills over 5+ years. I am committed to delivering high-quality, timely work, ensuring client satisfaction through meticulous attention to detail and a results-driven approach. My legal background enhances my ability to provide a comprehensive service, making me a versatile asset for your projects.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    ChatGPT
    Creative Writing
    Article Writing
    Copy & Paste
    Copy Editing
    Email Communication
    Virtual Assistance
    SEO Writing
    Writing
    Editorial Writing
    Legal Writing
    Publication Design
    Data Entry
  • $10 hourly
    ⭐Do you need help executing the administrative functions of your company? ⭐Do you want to generate more value in serving your potential customers? ⭐Don't have time to keep your company information updated? ⭐Are you looking for a person willing to learn new things? ❞𝒀𝒐𝒖 𝒂𝒓𝒆 𝒊𝒏 𝒕𝒉𝒆 𝒓𝒊𝒈𝒉𝒕 𝒑𝒍𝒂𝒄𝒆; 𝑰 𝒂𝒎 𝒉𝒆𝒓𝒆 𝒕𝒐 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝒕𝒂𝒌𝒆 𝒄𝒂𝒓𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒎𝒐𝒔𝒕 𝒑𝒓𝒆𝒄𝒊𝒐𝒖𝒔 𝒕𝒓𝒆𝒂𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆... 𝒚𝒐𝒖𝒓 𝒕𝒊𝒎𝒆❞⏳ 🙋‍♀️I have over 10 years of experience in the administrative field and customer service. During this time, I have successfully assisted companies in enhancing their customer service levels, support, and satisfaction. I can ensure that your client's and company's requirements are promptly and efficiently. 👌 𝐌𝐲 𝐠𝐨𝐚𝐥 𝐢𝐬 𝐭𝐨 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮 𝐬𝐨 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐬𝐩𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐝 𝐭𝐚𝐤𝐢𝐧𝐠 𝐢𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥.🚀 𝗛𝗲𝗿𝗲 𝗶𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 👇 ✅Data Entry ✅Chat Support ✅Google Sheets ✅ Excel Database ✅ Microsoft Office ✅Mail Management ✅Customer Service ✅Customer Support ✅Community Manager ✅Administrative Support ✅Digital Platform Support ✅Text correction and translation ✅Social Media Customer Service 𝗦𝗼𝗳𝘁 𝗦𝗸𝗶𝗹𝗹𝘀 👇 ☑Initiative ☑Teamwork ☑Tracking ability ☑ Self-motivation ☑Proactive attitude ☑Attention to detail ☑Flexibility and adaptability ☑Ability to work autonomously ☑Empathy and Active Listening ☑Clear and Effective Communication ☑Organization and Time Management ☑Confidentiality and professional ethics These soft skills, combined with my experience as a virtual assistant, allow me to provide exceptional service and build good working relationships with clients. I am committed to providing added value to your company, through my customer-focused approach and my ability to adapt to various work situations.👩‍💻 𝐈 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐛𝐞 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦, 𝐥𝐞𝐭❜𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫❗ 🤝
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Executive Support
    Virtual Assistance
    Administrative Support
    Communication Skills
    Social Customer Service
    Community Moderation
    Customer Service
    Online Chat Support
    Social Media Management
    Customer Support
    Email Support
    Customer Satisfaction
    Email Communication
    Data Entry
    Microsoft Word
  • $5 hourly
    Extensive experience of more than 10 years in Sales and Sales Marketing allow me to provide the necessary support in various activities of this process: - Generation of potential clients through Digital Marketing tools (social networks, e-mail marketing) - Attention and customer service, presentation of products and / or services according to the needs of the client and the guidelines of you, as a company or business - Closing sales and customer loyalty with after-sales service. In addition to this, I am in continuous learning and that is why I can develop various administrative activities such as keeping agendas, seeking information and ethical management of it, data capture, preparation of presentations and summaries, management of Design tools such as Canva, Photoshop, Inshop and data management tools like Google Docs, Microsoft Office. I like to work in a team and with good communication. I am interested in broadening my experience in freelancer. If you are looking for a trustworthy, responsible person who learns and adapts quickly to achieve goals, I would like to meet you and be able to reach a good agreement.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Online Sales Management
    Salesforce CRM
    Logo Design
    Instagram Ad Campaign
    Sales Leads
    Spanish
    Communication Skills
    Administrative Support
    Canva
    Email Support
    Customer Service
    Customer Support
    Online Chat Support
    Email Communication
    Microsoft Office
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