Hire the best Email Handlers in Santo Domingo Este, DO
Check out Email Handlers in Santo Domingo Este, DO with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (9 jobs)
If you are looking for a professional with STRONG communication and interpersonal skills, a reliable and dedicated teacher/translator/virtual Assistant who can communicate in English and Spanish, I AM YOUR PERSON. MY EXPERIENCE: Educational content creator *DATA ENTRY* - Excellent typing skills -Strong knowledge in Excell and words processors such as MS word. -Research and collect data *SOCIAL MEDIA MANAGEMENT* -Creating content and engaging with the community -Analyze the platforms' analytics -Email Marketing -Take orders -Scheduling appointments *ADMIN SUPPORT* -AIRBNB Admin -Strong organizational and interpersonal skills -Customer service -Google calendar management -Collect payments PLATFORM/ SOFTWARES I HAVE WORKED WITH -Slack -Cisco Finesse -Cisco Jabber -Exa -Facebook/ Instagram/ WhatsApp/ Tiktok/ Youtube -Gmail/Outlook -Google calendar -Excel/ Powerpoint/ Office/ Word -Google my businesses/ Google listing -Oracle -Citrix -InContact -Canvas/ Inshot/Snapseed
Email Handling
Market ResearchEnglishSpanish TutoringTranslationEmail SupportAppointment SchedulingOnline Chat SupportCustomer SupportOrder FulfillmentOrder ProcessingBilingual EducationEmail CommunicationData Entry - $12 hourly
- 4.7/5
- (13 jobs)
Are you looking for a virtual assistant and customer service agent? You are on the right track! I consider myself a hardworking girl with fast learning skills, good problem-solving skills, and excellent listening skills. I bring over six years of valuable experience as a customer support agent catering to international companies. My proficiency in both English and Spanish allows me to effectively communicate and assist a diverse range of clients. Throughout my journey, I have honed qualities of patience, proactivity, engagement, and a strong personal drive, which have become pillars of my approach to this dynamic industry. I can help your business with: ✉️ Email Management ⌨️ Chat Support ☎️ Outbound/ Inbound calls 📞 Cold calling ✍🏻 Admin duties 👩🏻🏭 Floor support 📈 QA 📆 Appoinment Scheduling 👩🏻🏭Recruiter 🗳️ Data Entry 🖥️ Web research 📁 File Conversion (Word to PDF or Excel to PDF) (Able to convert and type of document) ✅ Microsoft Office (Word, PowerPoint, Google Docs, Google Slides, and google Excel)
Email Handling
Appointment SettingAppointment SchedulingTelephone SystemEmail CommunicationData EntryVirtual AssistanceCustomer ServiceMedicineMicrosoft OfficeBPO Call CenterEmail SupportOnline Chat SupportPhone SupportEnglish - $8 hourly
- 5.0/5
- (8 jobs)
Hi there! Are you looking for a dedicated Virtual Assistant who can help your business run smoothly and efficiently? With over a year of experience in real estate and consulting, I specialize in streamlining operations, managing administrative tasks, and creating impactful social media content that engages audiences. I bring a diverse skill set to the table, covering comprehensive customer support (phone, chat, and email), efficient virtual assistance (time management, data entry, email management), and a proven ability to adapt to various challenges. Having worked with Verizon and Comcast, I understand the telecommunications industry deeply. Whether you need assistance with day-to-day tasks, research, social media management, or any other aspect of your business, count on me to provide reliable and professional support that consistently goes above and beyond. My flexible schedule allows me to accommodate different time zones, and I'm dedicated to collaborating closely with you to elevate your customer service experience. Whether we're optimizing processes, overcoming challenges, or implementing innovative solutions, I'm here to make a significant impact. 🤝🌐🚀
Email Handling
PowerPoint PresentationCanvaGraphic DesignContent ModerationDigital MarketingAppointment SchedulingTechnical SupportTraining PlanVirtual AssistanceTicketing SystemPhone CommunicationEmail CommunicationCustomer SupportOnline Chat SupportEmail Support - $8 hourly
- 5.0/5
- (3 jobs)
I've been working in customer service since 2017, doing different jobs like collecting debts, helping customers, handling billing and healthcare services. 📞💼 These roles have given me a good understanding of how cs work. One of the highlights of my career has been working with big American companies in healthcare and banking. 🏥🏦 This experience has taught me a lot about how these industries operate and what customers expect. Working with these companies has been a big opportunity for me. 🌟 In addition to my customer service work, I've also been an English and Spanish teacher. 📚🗣️ This has improved my communication skills and made me more aware of different cultures. These experiences have given me valuable insights that help me work well with customers and colleagues. 👥🌎
Email Handling
SalesforceLive Chat SoftwareBPO Call CenterTicketing SystemDebt CollectionCustomer RetentionAppointment SettingAppointment SchedulingPhone CommunicationEmail CommunicationCustomer ServiceSpanishZendeskOnline Chat SupportEmail Support - $16 hourly
- 4.7/5
- (5 jobs)
I am a results-driven professional with more than 15 years of customer service experience. Over the years I have acquired knowledge in solving non-standard problems and creating long term trusting relationships with clients. My past roles have included email support, phone support, help desk, and medical and legal interpretation from English to Spanish. I'm a hard worker always willing to do my best to exceed my clients' expectations. Some of my skills and strengths: -Ability to work in a team and independently. -Client Management and Customer Support -Clear Communication Skills -Experience with the majority of CS CRMs - Good organizational, time management, and problem-solving skills. Contact me for more details about my services!
Email Handling
Technical SupportTranslationEmail CommunicationCustomer ServiceLanguage InterpretationCustomer Support PluginCastilian SpanishData MiningEmail Support - $7 hourly
- 5.0/5
- (4 jobs)
I'm a college freshman who wants to work as a virtual assistant. Majoring in computer science, I have excellent data entry and organizing abilities, as well as the ability to communicate in five languages, allowing me to collaborate with people from all over the world. I'm a hard worker who picks things up quickly. These are all the tasks I can help your business with: ☑Order fulfillments with suppliers ☑Email inquiries and customer support ☑Social media engagement - messages and moderation ☑Handling tracking and returns/refunds These are the tools I am knowledgeable in, to provide the best service to your business: ☑Google Suit ☑Shopify ☑Oberlo ☑ Aliexpress ☑Printify ☑Reamaze ☑Zendesk ☑Airtable, Asana, Vonage and Trello
Email Handling
SchedulingInventory ManagementStaffing NeedsTask CoordinationFile ManagementGoogle WorkspaceVirtual AssistanceEmail CommunicationData EntryProduct Listings - $7 hourly
- 5.0/5
- (3 jobs)
Virtual assistant, dedicated to providing excellent customer service, administrative and tech support. With more than 10 years of experience. I am able to transition into any role, Eager to learn with the ability to work under pressure in a fast-paced environment. I have experience in communications, billings, and medical. CRM Skills: Discord Slack Skype Amazon Workspace White pages Zoho Corporation Zendesk Outlook
Email Handling
EmailAppointment SchedulingScheduling & Assisting ChatbotShopping ChatbotChat & Messaging SoftwareCustomer ServiceOrder TrackingOver-the-Phone InterpretingCustomer SupportData EntryInterpersonal SkillsEmail CommunicationOnline Chat SupportEmail SupportTechnical Support - $6 hourly
- 5.0/5
- (2 jobs)
Hey there! I'm Francis, your go-to person for making things easier! 🌟 Need someone reliable and good at managing time? You're in the right spot! I've got a solid 9 years of experience in Call Centers, so I've learned how to keep things organized and manage time like a pro. I'm also great at setting up and keeping track of files in the office. 🗃️ 😃 Here's a quick rundown of what I can help you with: ✅ Working with Excel ✅ Turning PDFs into Word documents ✅ Turning PDFs into Excel sheets ✅ Helping customers through emails and phone calls ✅ Using Google Docs and Sheets ✅ Working with Microsoft Office and Word ✅ Collecting emails and contact info ✅ Setting up appointments ✅ Assisting with administrative tasks 😃 Why pick me: ✅ I'm motivated to get things done 🚀 ✅ I'm all about delivering quality work 🌐 ✅ I'm really good at managing my time ⏰ ✅ I know my way around computers 💻 ✅ I'm a team player 🤝 ✅ I'm good at talking and writing things down 📝 Let's make things simpler together—pick me for a smooth experience! 🎉
Email Handling
Customer SatisfactionCustomer SupportAdministrative SupportVirtual AssistanceTicketing SystemAppointment SchedulingAppointment SettingPhone CommunicationPhone SupportOnline Chat SupportZendeskBPO Call CenterReceptionist SkillsEmail CommunicationData Entry - $10 hourly
- 4.9/5
- (3 jobs)
✅ Welcome to my profile! ✅ I am a dedicated and experienced Customer Service Specialist with over 5 years⭐⭐⭐⭐⭐ of proven expertise in the Call Center Industry. With a strong commitment to excellence, I have honed impeccable manners and possess the ability to effectively address any customer's needs. 🌟 What I Bring to the Table: Multilingual Proficiency: Fluent in both English and Spanish, ensuring seamless communication with a diverse clientele. Diverse Skill Set: Experienced in various customer service roles, including managing emails, providing chat support, offering tech support, conducting QA, executing cold calling, serving as a retention agent, handling billing and sales, and performing collection duties. Familiar with the latest tools of the moment Crisp, Intercom, Slack, Asana, Gsuite, Podio, Zendesk, Fresdesk, MailChimp, Klaviyo, Facebook ads campaign, Emailing, Instagram/Youtube Strategy and so on... Commitment to Excellence: Known for adaptability, respect for deadlines, and dedication to delivering exceptional service. Proven Track Record: I have consistently delivered outstanding results and boosted customer satisfaction in previous roles. I am eager to leverage my skills and proficiency to contribute positively to your projects. By selecting me, you can expect a reliable and efficient professional who is dedicated to achieving exceptional results. Let's collaborate and create success together! 🌐🤝
Email Handling
Email CommunicationAdministrative SupportData EntryCustomer SupportMicrosoft ExcelCustomer SatisfactionPurchase OrdersCustomer RetentionCustomer Retention StrategyCustomer ServiceOrder TrackingOnline Chat SupportEmail SupportPhone SupportTech & IT - $12 hourly
- 5.0/5
- (3 jobs)
Hi! I am Diana Reyes, the virtual assistant who will bring all her experience and hard work to assist you in your administrative tasks. My experience as an accountant and administrative assistant for the last 10 years, allows me to provide a complete package of all the skills you are looking for to get excellent results. ✔️Admin work - G-suite (Google Docs, Google Shet, etc.) - Microsoft 365 - Data analysis and reporting - Documentation and archiving - Email management - Agenda management and meetings coordination. ✔️Accounting Specialist - Invoicing and accounts receivable and payable - Account reconciliation and bank reconciliations - Budget preparation and cost control ✔️ Project Management - Supervision and monitoring of team tasks - Supplier and procurement management - Process Docs Creation I look forward to working with you in providing excellent administrative support and anything else you may need help with. My availability is flexible, so I remain at your disposal for any additional questions.
Email Handling
AccountingAgile Project ManagementGoogle SheetsGoogle DocsZendeskSalesforceSchedulingOffice 365SlackTrelloAdministrative SupportEmail CommunicationData Entry - $10 hourly
- 5.0/5
- (3 jobs)
Thanks for visiting my profile. I am a bilingual corporate lawyer, with more than 6 years of experience in the legal area and 2 years of experience working as a virtual assistant. In the legal area I specialize in negotiations, drafting legal documents and contracts. I have experience in closing international as well as national negotiations. Constitution of companies, and real estate issues. In the area of virtual assistant, I have managed administrative teams, cooperated in the development of business structures, training of administrative and marketing personnel, development of their legal departments, assistance in accounts receivable and customer service. I have been working with Upwork for more than a year and giving positive results to companies. with which I have had to work. I will be happy to assist you and contribute to the growth of yours.
Email Handling
Virtual AssistanceMicrosoft ExcelEmail CommunicationDocuSignLegal AssistanceCustomer ServiceDigital TransformationMarketingClient ManagementContract NegotiationContract Drafting - $6 hourly
- 5.0/5
- (1 job)
I am a highly skilled Virtual Assistant with over 5+ years of experience dealing with multiple clients and products, mainly focused on data entry and customer service. I have experience working with different platforms such as Shopify, Gorgias, Salesforce, LivePerson, Office 360, and many more. Multitasking is not an issue and I can work under pressure with minimal supervision. I am always aiming to enhance my skills so I keep learning new technologies to keep myself updated :)
Email Handling
Data EntrySocial Customer ServiceCustomer SupportCustomer ServiceEmail CommunicationEcommerce SupportOnline Chat SupportEmail Support - $10 hourly
- 5.0/5
- (1 job)
Hi there, Thanks for visiting my profile As a skilled freelancer, I bring +10 years of valuable experience as a sales associate and customer service representative to the table. During this time, I have had the privilege of working with high-profile companies in the US, such as DoorDash, AOL and Whydham. My experience in these roles has equipped me with a strong set of communication and problem-solving skills, which have allowed me to excel in my work as a freelancer. Whether it's negotiating with clients or resolving issues, I am committed to delivering outstanding results and providing exceptional customer service to all of my clients.
Email Handling
Customer ServiceBPO Call CenterEmail CommunicationPhone CommunicationData EntrySales LeadsSales CallSalesAppointment SchedulingAppointment SettingOutbound SalesOnline Chat SupportSpanishZendeskEmail Support - $8 hourly
- 4.6/5
- (3 jobs)
Hello, I am a professional freelancer offering high-quality services to improve your business efficiency. My key services include: 💻Virtual Assistant 📋Talent Acquisition 🤝🏻Customer Support 📈Sales Representative 📊Data Entry By managing these tasks, I help you save time and money, allowing you to focus on what matters most for your business. "Let me handle the essential tasks, so you can concentrate on growing your business."
Email Handling
TypingGoogle SheetsData ScrapingSalesforce CRMGoogle DocsOffice 365Email CommunicationMicrosoft ExcelData Entry - $10 hourly
- 0.0/5
- (1 job)
Detail-oriented and proactive Customer Service & Fraud Analyst with over 7 of experience in delivering exceptional client support and mitigating fraudulent activities across diverse industries. Adept at leveraging analytical insights and technology to ensure prompt detection and resolution of fraudulent transactions while maintaining high standards of customer satisfaction. Proven ability to communicate effectively with clients and stakeholders, fostering positive relationships and enhancing operational efficiency. Seeking to leverage expertise as a freelance professional to provide strategic fraud prevention and customer service solutions to a dynamic client base. Key Skills: Fraud Detection & Prevention Customer Relationship Management Risk Assessment & Mitigation Data Analysis & Reporting Conflict Resolution & Problem-Solving Regulatory Compliance Client Communication & Support Technical Proficiency (mention relevant tools/software) Professional Experience: Sentry management 03/2018 - 09/2022 Customer service representative, helping insurance clients with medical appointment's transportation in English and Spanish, ScotiaGBS 11/2022-06/2024 collections adjuster started being a debt collector, trying to help the bank to get the funds back and if the customer wasn't able to pay the arrears for some reason so I had to offer help based on the hardship the customer was going through. Fraud officer I was part of a team that service the customer with fraudulent activities or unrecognized transactions on their account opening a case for the transactions to be investigated and hopefully paid. Fraud analyst I was lucky to be part of the other face of the fraud team and be able to investigate the fraudulent transactions and help the customer. Languages: English and Spanish Available upon request.
Email Handling
SpanishEnglishLogistics ManagementData EntryCustomer SupportEmail CommunicationCommunicationsCustomer ServiceEmotional ToneResolves ConflictFraud DetectionProblem SolvingMultitaskingSellingWriting - $10 hourly
- 0.0/5
- (0 jobs)
I am David N. Chery, I am 31 years old, I am a freelancer since 2012, I started working in call center since I was 22 years old. My first experience was with Barrister, which is one of the biggest call center in Dominican Republic, I applied to be a customer service representative, but I was hired to be part of the Technical Support Team due to my knowledge in computer, I worked with Barrister for almost 2 years, and I had to get another job because the company has been sold, and the client has canceled the contract with them. Right after this experience I started working from home with Yavin Technologies, I have been doing customer service and sales. This company was selling Products, such as protein to lose weight or gain weight, also cream which reduces wrinkles as well as puffy eyes and brings a glowing radiance on the skin, and many other type of products. I was doing Customer Service, Sales, Retention, and also I was handling a large number of Email for the customers who could not reach us by phone. I also worked for CellSmart POS, I was doing Technical Support, I was doing troubleshooting for computers and printers. I have worked also with Radnet I was scheduling appointment for patient who wanted to visit doctor, ect... I have much more experiences working in the field of Call Center and I am confident that I can be a good tools to help your company grow. I am eager to learn new things, and I have the ability to work under pressure. I am very open to have an interview so that I can explain in details my skills and my background in call center.
Email Handling
Email CommunicationSalesChat & Messaging SoftwareCustomer SupportTechnical SupportOnline Chat Support - $9 hourly
- 0.0/5
- (2 jobs)
Bilingual customer service representative, interested in opportunities in a position utilizing conflict resolution skills, focusing on customer care, and office management. Seeking to utilize strong interpersonal skills and knowledge to create a memorable dining experience for clients and growth.
Email Handling
Communication SkillsEmail CommunicationCustomer SatisfactionOrder ProcessingLatin American Spanish AccentTypingComputer SkillsInterpersonal SkillsMicrosoft OfficeCustomer ServiceSlackPhone SupportOnline Chat SupportZendeskTechnical Support - $10 hourly
- 5.0/5
- (1 job)
🌟 About Me: Welcome to my profile! I am a dedicated and results-oriented bilingual customer and sales support professional with over 4 years of experience in enhancing customer satisfaction and driving sales growth. Fluent in both English and Spanish, I possess a deep understanding of diverse cultural backgrounds and customer needs, ensuring effective communication and customized tailored solutions. 🌟 What I Offer: Exceptional Communication Skills: Proficient in managing customer inquiries and complaints in both English and Spanish, ensuring all customers feel understood and valued. Sales Expertise: Proven track record of Sales prospecting and Lead management, successfully converting inquiries into sales and boosting revenue. Problem-Solving Abilities: Resourceful in resolving issues quickly and effectively, providing customers with solutions while maintaining a positive experience. Multichannel Support: Experience in providing support via phone, email, chat, and social media, adapting to various platforms to meet customer preferences. Adaptability: Able to work in fast-paced environments, quickly learning new products and systems to provide accurate and timely assistance. 🌟 Why Work With Me? I am committed to delivering top-notch support and contributing to your business's success. My focus is on building lasting relationships with customers, enhancing their experience, and driving sales. I'm passionate about helping businesses thrive and look forward to partnering with you to achieve your goals. Let’s connect and discuss how I can help elevate your customer and sales support initiatives!
Email Handling
Lead GenerationCustomer SupportInterpersonal SkillsSAPData EntryProduct KnowledgeCustomer SatisfactionEmail CommunicationEmail SupportPhone SupportZendesk - $7 hourly
- 0.0/5
- (0 jobs)
Hi there! With five years of dedicated experience in the BPO industry, I bring a wealth of expertise in customer service and technical support. 🌟 Throughout my career, I have honed my skills as a patient and attentive professional, consistently providing top-notch assistance to clients. 💼 My proficiency extends across various companies, including Ratnet, Boot Mobile, Boost Infinity, Optimum Altice USA, Dish, and Macy's. My commitment to delivering exceptional service is rooted in active listening and a genuine desire to help others. 🎧 In the fast-paced and dynamic world of BPO, I have successfully navigated challenges and consistently exceeded performance expectations. 🚀 My diverse background has equipped me with the adaptability to handle a range of technical issues and customer inquiries. I take pride in my ability to foster positive customer experiences, resolving issues efficiently while maintaining a friendly and approachable demeanor. 😊 My dedication to continuous learning ensures that I stay abreast of industry advancements and can effectively navigate the evolving landscape of customer service and technical support. 📚 Looking forward, I am eager to leverage my skills and experiences to contribute meaningfully to your team, providing unparalleled support and fostering lasting customer relationships. 🌐
Email Handling
HealthcarePatient CareAppointment SchedulingSpanishAppointment SettingPhone SupportEmail SupportEmail CommunicationOnline Chat SupportVirtual AssistanceData EntryCustomer SatisfactionBPO Call CenterCustomer Support - $7 hourly
- 5.0/5
- (6 jobs)
Hi there! if you're seeking an outstanding VA/customer service/administrative assistant, then you're at the right profile I am an experienced VA and Customer Service Agent (more than five years) who has been working both personally and online with customers, companies, stores, and now E-commerce. Diligent, reliable, proactive, fast-learning, and very hardworking. These skills has given me the knowledge to solve customer inquires with an impeccable work ethic. Also, I have the knowledge in: ⭕️Admin Support •G-suite (Google sheet, Google Docs, etc.) •Data entry •Internet research •Microsoft Office (Excel, word, outlook, etc) •File conversion (PDF to Word/Excel) •Wordpress •Asana •Trello •Slack ⭕️Customer Support •Email (Zendesk) handling •Chat (Live chat, talkto) •Social media management •Content creating (Canvas) I'm a Certified Dental Assistant, and actually, I’m working on Certification of E-commerce: Shopify, order fulfillment, Oberlo, dropshipping, and general management. Which results will you have as having me as your assistant? •A Strong work ethic •Proactive •Extremely organization •An assistant who thinks outside the box •Tech-savvy •Fast-learning skills •Willingness to learn I can't wait to hear from you soon!
Email Handling
Email SupportOnline Chat SupportOrder TrackingEnglishOrder FulfillmentCustomer SupportProduct KnowledgeTime ManagementEmail CommunicationData Entry - $9 hourly
- 2.7/5
- (1 job)
If your business goal is to accomplish an outstanding customer satisfaction, this is what I'm here for! Experienced bilingual customer service specialist who has been supporting numerous BPO companies for over 5 years. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of the cause and providing a quick and efficient resolution to the customer's situation. - I am adept with Microsoft Office (Word, PowerPoint, Outlook) and CRM programs. - I am capable of managing complex, multi-line telephone systems, and typing skills. - I am knowledgeable in G Suite and Office 365. - I can help you clean up and organize your email and schedule. - I can help with web research and documentations.
Email Handling
Content CreationDesign WritingEmail SupportSlackBPO Call CenterSpanish English AccentData EntryCanvasCustomer SupportCustomer ServiceOnline Chat SupportCommunity ManagementIllustrationEmail Communication - $18 hourly
- 4.2/5
- (1 job)
I am a results-driven Project Manager, Business Analyst, and Software Engineer with a strong background in Agile methodologies, software development, and process optimization. With experience leading projects from ideation to completion, I specialize in software quality assurance, database management, and web development, ensuring successful project execution and high-quality deliverables. 💡 What I Bring to the Table: ✔️ Project Management & Agile Expertise – Skilled in Scrum, Kanban, and Agile frameworks, ensuring smooth workflows and team collaboration. ✔️ Business Analysis & Strategy – Strong analytical skills to assess business needs, optimize processes, and enhance operational efficiency. ✔️ Software Development & QA – Proficient in C#, SQL Server, Selenium, and web technologies, focusing on automation and software quality. ✔️ Data-Driven Decision Making – Experienced in SQL and data analytics to extract insights that drive business growth. 📌 Certifications & Technical Skills: Scrum Master & Product Owner (Scrum Institute) Agile Fundamentals (Udemy) SQL for Data Analytics & Business Intelligence Software Engineering (Dominican American University) Strong knowledge of C#, SQL, Selenium, and web development I am passionate about delivering high-quality solutions, improving team productivity, and driving innovation in software and business processes. Let’s collaborate to make your project a success! 📩 Let's Connect! Feel free to reach out to discuss your project needs.
Email Handling
Analytics PluginLatin American Spanish AccentSoftware DevelopmentWeb DesignSoftware QAEmail CommunicationChat & Messaging SoftwareCustomer PortalMicrosoft WordCustomer SupportUS English DialectSpanish to English TranslationOnline Chat SupportEmail Support - $5 hourly
- 0.0/5
- (1 job)
I have 8 years of experience in the customer service area as escalations manager in which I did follow up calls, emails and/or sms to clients, 8 months in the recruitment area including posting the job, arrange the interview, background check and introduction and over a year being an English/Spanish interpreter for big companies within US.
Email Handling
Email CommunicationInterpersonal SkillsLanguage InterpretationRecruitingTranslationCustomer Service - $8 hourly
- 0.0/5
- (1 job)
I am a freelancer with 7+ years in the call center industry in customer service, technical support, content moderation. I have worked for high-profile US Companies like Roblox, Altice USA, Kohl's.
Email Handling
BPO Call CenterEmail CommunicationData EntryCommunity ModerationTicketing SystemOffice 365Phone CommunicationCustomer ServiceVirtual AssistanceForum ModerationOnline Chat SupportEmail SupportZendesk - $7 hourly
- 4.0/5
- (1 job)
With over five years of experience in customer service and administrative tasks, I bring a wealth of expertise to any project or team. Throughout my career, I have honed my skills and developed a deep understanding of delivering exceptional customer service while efficiently managing administrative duties. My ability to adapt to different industries and work with a diverse clientele has allowed me to exceed expectations consistently. By leveraging my strong communication skills, attention to detail, and problem-solving abilities, I am dedicated to providing top-notch support and ensuring seamless operations for every client I collaborate with.
Email Handling
GorgiasBPO Call CenterAdministrative SupportTicketing SystemCustomer SatisfactionAppointment SchedulingData EntrySchedulingDraft CorrespondenceEmail CommunicationCustomer ServiceVirtual AssistanceOnline Chat SupportZendeskEmail Support - $6 hourly
- 0.0/5
- (0 jobs)
👋 Greetings! I'm a seasoned professional in the call center industry, specializing in sales, customer service, and administrative support. 💼 With years of experience working with reputable companies like Comcast and Altice, I've honed my skills in effectively engaging customers, resolving inquiries, and providing administrative assistance. 🌟 Throughout my career, I've navigated various challenges and achieved numerous successes, which have equipped me with invaluable insights and expertise. 💡 My diverse background allows me to seamlessly adapt to different roles and contribute to organizational success. Let's connect and leverage my expertise to drive success in your endeavors!
Email Handling
Cold CallingOutbound SalesSchedulingCustomer ServiceEmail CommunicationOnline Chat SupportPatient CareData EntryVirtual AssistancePhone CommunicationSpanishMicrosoft Excel - $6 hourly
- 0.0/5
- (1 job)
🌟 Hello there! 🌟 👋 With valuable experience as a Bilingual Customer Support Specialist and having excelled as a Team Lead, I bring a wealth of expertise and leadership to the table. With a proven track record in delivering top-tier customer service and guiding teams to success, I am dedicated to ensuring unparalleled support and exceptional customer experiences. 💼 Leveraging my extensive background in customer support and adept leadership skills, I navigate teams toward success while maintaining an unwavering commitment to delivering the highest standard of service. 📞 Whether you're in need of exemplary customer assistance or effective team leadership, I am here to make it happen. Let's collaborate and work together to achieve your customer service goals! 🚀
Email Handling
Technical SupportAppointment SchedulingAppointment SettingSales CallVirtual AssistanceTicketing SystemPhone CommunicationDebt CollectionCustomer RetentionEmail CommunicationBPO Call CenterCustomer SupportPhone SupportOnline Chat SupportEmail Support Want to browse more freelancers?
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