Hire the best Email Handlers in Nairobi, KE

Check out Email Handlers in Nairobi, KE with the skills you need for your next job.
Clients rate Email Handlers
Rating is 4.7 out of 5.
4.7/5
based on 653 client reviews
  • $14 hourly
    If you're managing a project or running a business and need reliable virtual assistance or office administration, look no further! I am a versatile and adaptable Swiss Army Knife, ready to assist you in any way you need. My clients have experienced a significant improvement in both their work and personal lives, which is reflected in my 100% job success rate. Should you work with me, you'll experience: ✓ Effective verbal and written communication. ✓ Accurate online research results with reports and graphs if required. ✓ High-quality virtual assistance, personal administration, and executive or administrative support. ✓ Improvement of structures where necessary. ✓ Correct scheduling across time zones. ✓ Well-organized file management. ✓ 5-Star treatment of your clients that I handle. ✓ Grammatically correct email communication and social media replies. ✓ Beautiful Canva designs ✓ More time to take care of other important tasks or to indulge more in your hobbies. What clients appreciate about me is my professional manner, reliability and organization. Here's what some clients have said about my work: ★ Laura clearly understands what is required to get the job done, asks about missing info when needed, proposes improvements and gets the job done without hassle or mistakes. I find Laura super reliable and easy to work with. —Company Executive ★ Laura was and has been a fantastic VA. Her attention to detail, ability to complete work in a timely fashion, and her communication! —Business Owner ★ Laura consistently delivered high quality work to us, she's organised and thorough. —Business owner ★Excellent work ethic. I worked with Laura for over a year. She was very creative and had an eye for detail. Excellent for project management work. —Company Director About me I have worked in the online space for four years. I specialize in offering support to startups, established businesses, and individuals. My intention is to work with you in line with your business goals and strategies. I make it my mission to add value every step of the way. That's the mantra that keeps me going. A satisfied client is my motivation to maintain excellent services.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Office Administration
    Executive Support
    Google
    Customer Service
    Office Management
    Business Management
    File Management
    Personal Administration
    Virtual Assistance
    Canva
    LinkedIn
    Administrative Support
    Scheduling
    Communications
    Email Communication
  • $10 hourly
    I’m a highly motivated Virtual Assistant with many years of expertise working with business owners and overwhelmed professionals. I do understand that startups and small businesses often lack the time and resources and will make things simple, smoother and easier for you. I provide a professional and cost effective solution. Some of the things I excel at:- - Admin support - Customer service & support, such as email and ticket support - Social media marketing (creating and scheduling) - Email marketing - Article writing and blogging - Transcription - Internet research and data gathering - Sales support, such as follow-up on leads, emailing etc. - Data entry My Skills & Strengths: - Highly reliable, self-motivated and well organized individual - Fast responsiveness, available throughout the day - Always on the look out to broaden my horizon - I always do what I promise! - Native level English language skills - Advanced Swahili language skills You can add me to your team, hire me for a specific project, or have me smooth out all the day-to-day rough patches. Please drop me a line!!!!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Administrative Support
    Article Writing
    General Transcription
    Graphic Design
    Adobe Photoshop
    Lead Generation
    Customer Support
    Adobe Illustrator
    Social Media Plugin
    Customer Service
    Data Entry
    English
    Word Processing
    Phone Support
    Microsoft Excel
  • $8 hourly
    I have experience in image annotation, segmentation, content moderation and categorization in Scale “remotask” and Spare5 Mighty AI. I am a skilled image annotator, have worked and used different tools for example, CVAT, Dataloop, Hasty. I can also do data entry, Web research, virtual assistant, video/photo collection.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    File Management
    Image Editing
    Online Research
    Image Tracing
    Lead Generation
    Artificial Intelligence
    Data Annotation
    Email Communication
    Customer Service
    Data Entry
    Error Detection
    Microsoft Word
    Microsoft Excel
  • $25 hourly
    I aim to deliver remote administrative tasks as well as design and illustration services that will boost my client's sales, while effectively managing their project‘s budget, pressure, and deadlines. ✅VIRTUAL ASSISTANT | ADMIN Data Entry. Microsoft Suite. Google Suite. Administrative support. Internet Research. Format & Layout. SEO Backlinking. WordPress management, Wix, Shopify. I am a master of several CRM tools; Hubspot, Trello, Asana, Notion, Mindbody Online, Zendesk, Insightly, Fast Spring, Freshsales, Apptivo, Deal Check software, Zillow, Buildium, and many more. I am eager to learn any new tools you prefer to ensure tasks are delivered as required. ✅SOCIAL MEDIA MANAGEMENT | CONTENT CREATION Graphic Design. Copywriting. Engagement. Social Media Imagery. Social Media Strategy. Canva. Photoshop. Illustrator. Carousels. I'm familiar with SMM tools such as Buffer, Hootsuite, Planoly, and Facebook Creator Studio. ✅GRAPHIC DESIGN FOR PRINT | WEB Social Media Posts. Flyer. Brochure. Business Card. Banner. Email Signatures. Icon Design. Landing pages. Carousels. YouTube Thumbnails. Patterns. I'm available for a chat or call to discuss your project in detail. Thank you in advance for your time and consideration! Bloom, Beatrice.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    PDF Conversion
    Graphic Design
    Scheduling
    Canva
    Data Entry
    Personal Administration
    Email Communication
    Google Workspace
    Digital Marketing
    Project Management Professional
    Social Media Content Creation
    Real Estate
    Social Media Strategy
  • $10 hourly
    Starting with a blank canvas? Tell me your story and I’ll translate it into powerful copy. Already created your masterpiece? My edits will take it to the next level. I write and edit: Media brief and pitch, SEO website content, brochure copy, social media posts, social media campaigns, company profile, articles, blog posts, white papers, press releases, newsletters, ghostwriting, magazine articles. I put in all my effort and hard energy into seeing a project come to life. I am diligent in my work and very flexible. I know I am the addition you need in your company. I am a skilled communications professional that will help ease your work and bring you the results you need and even beyond. I have more than 5 years of experience in content strategy, digital communication, brand development, and campaign management for programmatic development communication. In addition to my expert-level skills, I have a strong passion for helping others communicate better. With engagement from various partners and stakeholders, I developed a Communication Strategy that has trained over 2,800 youth on job skills training. They are now contributing to national development in Nairobi, Kenya. I have also developed "Girls in STEM' a program that targets to empower high school girls to take up science-based subjects and create solutions that have an impact not only in their regions but nationally and the world at large. I am also skilled in building an online presence. Previously I have grown a youth organization reach to over 10,000 followers on various social media platforms. I am well versed and skilled in Microsoft Office suite apps, G-Suite apps, social media apps, and design apps such as InDesign, Photoshop, Illustrator, Canva, and Adobe Premier Pro. Need your work delivered on time; I'm result-oriented I enjoy facing challenges. I am hard-working, self-motivated, polite, and ensure a high degree of accuracy. Hire me. Let's get started now, Talk Soon, Debby.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Strategic Communication
    Writing
    Proofreading
    Social Media Plugin
    Email Communication
    Social Media Management
    Administrative Support
    Copywriting
    Teaching English
  • $13 hourly
    With a Bachelor's Degree in Business and Information Technology from JKUAT University, she brings 5 years of experience in the industry as a Sales and Marketing Consultant and 3 years experience as a Customer Success Representative. -I am fluent in oral and written English and excellent in online communication channels such as Zoom and Email. -Experienced in customer support and follow-up from initialization stage to project completion. -Abiliy to use effective sales and marketing techniques to attract new business from client companies -Building long term relationships with clients, to attract referrals -Focused on gaining an understanding of clients needs and what they want from your company or product -Sourcing suitable advertising locations both online and offline, including social media -Headhunting potential and suitable clients -Use of effective CRM's such as Tidio to manage leads and clients information -I have vast knowledge in website development using CMS platforms such as Joomla and WordPress, and I am quite capable of learning and adapting fast to your website development platform. -Available to work 40hrs or more a week. -Time-conscious, I understand the effects that can be caused by not keeping to deadlines that are set for customers. -Self-sustainable and very organized with my work, and keeping off distractions and procrastination is key.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Microsoft Excel
    Adobe Photoshop
    Content Development
    Business Management
    Sales & Marketing
    Sales & Inventory Entries
    Data Entry
    Email Communication
    Cold Calling
    Information & Communications Technology
    Customer Service
    Microsoft Word
    Administrative Support
    Social Media Marketing
    Account Management
  • $10 hourly
    I am a vibrant young professional seeking administrative support roles where I can help increase the efficiency of your operations. I am currently working in the real estate sector and have much experience with sales processes, contracts (sale agreements and leases) and handling customer queries on the same. I am very well conversant with computer applications. I also work well with online applications such as google suite that I use to streamline and coordinate tasks as well as schedules for clients. I also enjoy social media management and follower engagement and have over 1 year experience with that. I have a keen eye for details and enjoy drafting as well as proof reading correspondences and reports for accuracy. I am a fast learner and work well under pressure. I am able to work with flexible hours and am keen on engaging in interesting and challenging opportunities.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    File Maintenance
    Executive Support
    Inventory Management
    Email Communication
    Customer Service
    Communication
    Draft Correspondence
    Google Workspace
    Virtual Assistance
    Data Entry
    Form Completion
    Light Project Management
    Task Coordination
    Form Development
    Appointment Scheduling
  • $8 hourly
    Are you looking to gain back time in your day? I want to make sure you have time to run your business while I handle the day-to-day administrative tasks. I am good at spinning lots of plates and I am looking for roles that will help support you behind the scenes to achieve your desired goals stress-free. I am proficient in essential computer tools and skills, i.e., Microsoft Office tools and Google Suite. On top of that, I am versant with crucial software used in most VA work such as CRMs, Project Management systems, Rent Manager, Buildium, Zinspector, ZipForm Plus, Dotloop, SAP, Slack, Canva, Podio, and any other platform that the client might require me to familiarize with depending on the task at hand. Below are the services that I can offer: ✅ Real Estate Sales & Property Management. ✅ Transactions coordination. ✅ Email management. ✅ Data entry. ✅ Customer service. ✅ Online store management. ✅ Social media management/Moderation. ✅ Cold/warm calling. ✅ Scheduling and bookings. ✅ Web research. ✅ Digital marketing. ✅ S.E.O. ✅ CRM management. ✅ Transcription. Why should you hire me? 24/7 Availability & Quick Response. Ready to Start Now & Quick Turn-Around-Time Guaranteed. Reach out to me, and let us discuss your project. I look forward to hearing from you
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service Chatbot
    Research Methods
    Data Entry
    Booking Management System
    Task Coordination
    Personal Administration
    Form Development
    Virtual Assistance
    Administrative Support
    Customer Service
    Search Engine Optimization
    Social Media Management
    Email Communication
    File Maintenance
    General Transcription
  • $20 hourly
    I am driven and resourceful, and I would like to work with you, to help you accomplish your personal and business goals. I have over four years of experience in client relations management, task management, web research, scheduling, and data entry. I also have three years of experience in Content Development, Community Management, and Social Analytics. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Personal Administration
    Accounting Basics
    Blog Content
    Social Media Content Creation
    Community Management
    Client Management
    Task Coordination
    Email Communication
    File Management
    Scheduling
    Data Entry
    Online Research
    Administrative Support
    Virtual Assistance
  • $15 hourly
    I am an enthusiastic and dedicated young intellectual who is able to work well on her own initiative. I am a proactive individual with a logical approach to challenges, I can perform effectively even within a pressurized Environment. I am also time conscious, presentable, neat and organized. I am capable of working independently/with a team and meeting deadlines. Also flexible, and able to adapt to change and eager to learn.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Microsoft Excel
    Facebook
    Personal Administration
    Social Media Marketing
    Communication Skills
    Email Communication
    Data Entry
    Customer Experience
    English
    Internet Marketing
    Cold Calling
    Communication Etiquette
    Virtual Assistance
    Telemarketing
    Administrative Support
  • $5 hourly
    Hello, have you ever wished to have an all-time virtual assistant to ensure that the load on your shoulders is wholly taken off? Worry NOT! I'm here at your service. I'm a reliable and easy-to-work-with virtual assistant that is mainly skilled in handling administrative tasks. I have 1-year experience working as a virtual assistant on Upwork and outside of Upwork. I recently earned a TOP RATED badge from Upwork for consistently delivering excellent work and keeping good relationships with my client. I give 100% complete work with excellence beyond my clients' expectations. I enjoy working and building healthy relationships with my clients that eventually do our businesses. WHAT I DO: • Research and Data Entry • Email Listing • Lead Generation • Calendar Management • Email Management • Scheduling appointments • Write emails, respond, and follow up • Customers support • WordPress editing and uploading SKILLS • WordPress • Gmail • Calendly • Microsoft Excel • Microsoft Word • Canva • Google Sheets • Google Docs • Google Chrome WHAT MY CLIENTS SAY • "I appreciate your work." • "Keep good communication." • "I can count on you on this." • "Thank you so much for always delivering on time and always being reliable." • “Thank you for everything you do! We appreciate you being a part of our family.” I always feel at my BEST when my clients feel much better, so my clients come FIRST! Please feel free to connect with me at any time. I will gladly work with you. Thank you for visiting my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Administrative Support
    Scheduling
    Email Communication
    Microsoft Excel
    Lead Generation
    Data Entry
    Microsoft Word
  • $8 hourly
    Hello! Are you looking for someone to free you up so that you can focus on more pressing issues? I'm here to help you with data entry and virtual assistance services that will boost my your sales, while effectively managing your projects' budget, pressure, and deadlines. Here's what to expect from me; 📀 Excellent written and verbal communication skills. 💿 Ability to coordinate calendar management tasks. 📀 Excellent organizational skills. 💿 Proficiency with cloud-based platforms such as Google Docs, Skype and other remote team messaging apps. 📀 Proficiency with Google Sheets and Microsoft Office tools. 💿Social media management; posting regularly or website updates. 📀 Strong time management skills. 💿 Ability to work in a fast-paced environment. I'm very confident that I will assist you to succeed and bring value to your organization. I pay great attention to details and maintain a high quality of work. I am open to working anytime, individually or with a team, and I'm always willing to learn new skills and strategies to make a project successful. Also, thank you for visiting my profile. I look forward to working with you! Best regards, Cynthia.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Marketing
    Online Research
    Social Media Management
    Project Management
    Virtual Assistance
    Calendar Management
    Administrative Support
    Phone Communication
    Email Communication
    Data Entry
    Microsoft Excel
  • $5 hourly
    I am a full-time freelance Administrative Virtual Assistant - with Data Entry and Blog Writing expertise. I have 5 years of professional experience providing efficient customer experience for small, and start-up companies. As an Admin I have well-rounded administrative skills and marketing experience. I am passionate and creative with ideas for solving problems. [SERVICES I OFFER] - Data entry - Online Research - Email management - Calendar Scheduling - Maintain contact lists - Blog and Article writing - SEO Keyword Research - Provide general support - Book travel arrangements - Social media management - Customer Service Experience - Develop and maintain a filing system - Organize and schedule appointments - Assist in the preparation of scheduled reports [PROGRAMS | TOOLS I USE] - Calendly management - Microsoft Office - G Suite - Writing tools - Google Docs, Microsoft word, Slides - Editing Tools - Grammarly, ProWriting Aid, Duplichecker - SEO Keyword Research - Ahrefs, Search engines, Google Keyword Planner, Google Analytics, Ubbersuggest - Filing - Google drive, spreadsheet With a growth mindset and creativity, I help my clients achieve set organizational goals, even redefine those goals and help their brand stand out from the crowd. Importantly, if you are looking for an Administrative Virtual Assistant whom you can trust and build a long-term working relationship with, I would love to hear from you.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Administrative Support
    File Maintenance
    Customer Experience
    Social Media Content
    Calendar Management
    Digital Marketing
    Customer Service
    Scheduling
    Blog Content
    SEO Keyword Research
    Data Entry
    SEO Writing
  • $15 hourly
    I am a highly skilled professional with a unique combination of technical expertise and theological knowledge, seeking opportunities in various domains. Holding a Bachelor of Science in Applied Computer Science and a Master of Divinity in Biblical Studies, I bring a well-rounded educational background to the table. With experience in both high school and university teaching, I have developed exceptional communication and presentation skills. I am proficient in conveying complex ideas in a clear and concise manner, catering to diverse audiences and fostering engaging learning environments. My teaching experience has equipped me with the ability to adapt to different teaching methodologies and effectively support students in their educational journeys. In addition to my teaching expertise, I possess a range of valuable skills that make me a versatile professional. I have honed my website management skills, allowing me to create and maintain user-friendly websites that effectively convey information. My research skills enable me to gather and analyze information efficiently, ensuring the development of well-informed projects. Moreover, my knowledge of search engine optimization (SEO) equips me with the ability to optimize content for online visibility and reach the intended audience effectively. One of my passions lies in writing Christian content, where I can utilize my theological background to create compelling and impactful materials. Whether it is crafting sermons, theological essays, or informative articles, I have the ability to produce engaging content that resonates with readers and reflects a deep understanding of Christian principles. With my diverse skill set, including teaching, website management, research, SEO, and writing Christian content, I am well-prepared to contribute to various roles and industries. I am a dedicated and driven professional, eager to apply my knowledge and expertise to make a meaningful impact. As I continue to grow in my career, I am excited to leverage my interdisciplinary background to contribute to the development of innovative solutions, support organizational objectives, and promote the values and teachings of the Christian faith.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Experience
    Google Docs
    Christian Theology
    Project Management
    Administrative Support
    Search Engine Optimization
    Writing
    WordPress
    Online Research
    Social Media Website
    Microsoft Office
    Digital Marketing
    Email Communication
    Light Project Management
    Executive Support
  • $15 hourly
    I am an Accounting Freelancer with 10+ years of experience, serving clients from the American, European & African Market. I am driven by competence, respect for all clients, and a desire to forge long-term relationships with my clients in a view to help them achieve both short and long-term goals. I deliver all tasks with utmost accuracy and within the agreed timelines. My Specialities Include; -Book-Keeping -Payroll Accounting -Accounts Receivables -Accounts Payable -Financial Data Entry In keeping up with technology, I am an avid researcher with a love for new knowledge. I believe and practice the tenets of a growth mindset that have enabled me to accommodate emerging knowledge on the go!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Phone Communication
    Customer Support
    Xero
    Customer Service
    Accounting
    Bookkeeping
    Online Chat Support
    Email Communication
    Payroll Accounting
    Bank Reconciliation
    Intuit QuickBooks
    Account Reconciliation
  • $20 hourly
    I am a passionate wordsmith with a strong passion for creating engaging, well-researched, and thought-provoking content. With over 7 years of experience in writing, my background in many ways brings out a unique perspective to my writing that resonates with different kinds of readers. Regarding my experience, I have been dedicated to exploring various types of writing including, academic writing, graduate school personal statements, blogs, product descriptions, personalized email first lines, and articles. Throughout working on my projects, and cultivating long-term relationships with my clients, I believe that I bring a unique perspective to my writing. Interested in us working together? I welcome the opportunity to connect with you. Truly looking forward to embarking on exciting writing journeys with you and continuously helping you achieve your bottom line.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    English
    Copywriting
    Writing
    Email Marketing
    Blog Content
    Content Writing
    Biochemistry
    Email Copywriting
    Email Communication
    Biology
    Content Development
  • $15 hourly
    My name is Anne and I’m a virtual assistant providing personal and administrative support to CEOs and Business Owners for over 8 years now. Nothing makes me happy like completing a project that takes a business to the next level. I have been the adhesive bond that keeps the team together by supporting all the departments in projects that take over the world. I have helped companies grow their data from zero to tons of rows and sheets which we then used in outreaching and marketing thus growing the company's clientele into large significant numbers. Recently, I carried out almost all the roles in a start-up company providing support to the executive, administration, sales, and the greatest of them being the customer service support. The satisfaction that comes from such a successful job is unbelievable. I'm committed to providing the best support and continuous updates on the projects' progress till closure. I'm passionate about achieving your goals in the expected timelines. In addition, I'm a Toastmaster and have served as online meetings Sergeant at Arms for two years at the club and Division level, and I was the Magic nominee for the year 2020 in District 114. :) I have the privilege of having handled most of the minor and major roles regarding different types of business and personal assistance, and have listed some of them below: Scheduling and calendar management Coordinating teams meetings, minutes and notes taking Recruiting, onboarding, training team members Data Entry for QuickBooks Content Editing on WordPress Email Handling - drafting and sending out emails, replying to emails Customer service Scheduling Social Media posts, Canva Surveys and Internet research Link building, cold calling and out reaching Microsoft Office, Slack, Trello Nifty, Asana, Assemble Zoom, Skype, Teams Full Google Suite (Docs, Sheets, Forms, etc) Mailchimp, Sendingrid, Mail merge Shopify, Eventbrite, Etsy Commerce7, Seventyfifty Internet research, Data entry Are you in need of a rock-star assistant? Let's talk and make magic together! Thank you so much! Anne
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    English
    Draft Correspondence
    Customer Service
    Email Support
    Slack
    Asana
    Mailchimp
    Administrative Support
    Email Communication
    Google Sheets
    Scheduling
    Data Entry
    Google Docs
  • $15 hourly
    Thank you for taking the time to view my profile. As a graduate of Communication and Journalism, I will take your business to the next level through: Exceptional email management Providing chat support Processing of refunds and payment disputes Processing item exchange where applicable as per your company policy Order fulfillment Coordinating between the company and vendors Managing vendors Creating and sending invoices to customers sending payroll sheets to employees. You can rely on me to deliver the best services. I have also worked and have 3 years of experience in the dropshipping business using various platforms such as Oberlo, Dropified, Zendesk, Freshdesk, Front App Intercome, and Shopify. In addition, I write high-quality articles, Press releases, blog posts, and sales copies. I also do data entry tasks such as data mining, data scraping, google search, Internet Research, and Web Scrapping. I am also an experienced academic writer conversant with all referencing/citation styles e.g Harvard, APA, Turabian/Chicago, and MLA. I am open to learning new tools at any time. I am very flexible with schedules. I look forward to offering my customer services as well as my other skills to you. Thanks.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Customer Support
    Interpersonal Skills
    Lead Generation
    Email Copywriting
    Customer Service
    Online Chat Support
    Company Research
    Press Release
    Ticketing System
    Administrative Support
    Communication Etiquette
    Data Entry
  • $30 hourly
    I may possibly give you all sorts of baloney that'll make you want to jump out the nearest window, but it all boils down to this: I take your goals and write the materials to reach them. Sales Copy-writing that cut through the noise speak directly to your customers and tug the strings that open wallets, get dotted lines signed and doors bashed down. (Figuratively, of course. I don't write search warrants.) I'm thoroughly educated in the direct response copy-writing, full-time freelancer, and specialist in copy-writing. If you need sales copies that gets customers pounding on your door -- whether physically or digitally -- get in touch... I will outstandingly provide your write-up needs which will allow you to provide extra value to your blog’s audience and customers, which is key to building those lasting relationships with loyal fans. Since you'll be needing a capable copywriter to take care of all this, you might as well make it one who's also fun to work with... which is something that I've genuinely been accused of. To get the conversation started hit the green ‘’Hire Me’’ button on the right corner of this page. Many Thanks
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    SEO Writing
    Creative Writing
    Ghostwriting
    On-Page SEO
    Sales Letter
    Email Communication
    Product Description
    Blog Writing
    Business Writing
    Copywriting
    Landing Page
    Sales Funnel Copywriting
    Sales Copywriting
    Article Writing
    Sales Writing
  • $10 hourly
    Thank you for visiting my profile. I am a virtual assistant and a customer support executive with experience in administrative roles and digital marketing for companies looking to create solid relationships with their online audience. My priority is to provide excellent customer service, accurate work, and meet set deadlines. In the past, I have worked for large multinational companies world wide with my latest assignment being administrative assistant for a California based Ed Tech company. I worked under the CEO, setting meetings, booking flights and hotel rooms, scheduling interviews and carrying out research for her. With a background in Customer Service, I have gathered extensive knowledge and relevant skills for jobs in customer service, data analysis, bookkeeping and even web research. I am fluent in English and I am confident I can contribute positively to your international projects. I work accurately, and I am highly organized to deliver your projects and tasks on time. I am an independent thinker, self-motivated, creative, professional, patient and I strive to improve and assist your business in customer support and any job related to virtual assistance. My work experience has mainly been in Email management, Phone support, Order and invoice processing, Data entry and analysis,, Office Administration/Management, Translations in EN-NL, Microsoft Office (Word, Excel, PowerPoint, Publisher), PowerPoint Presentations, Publisher Newsletters, Web research, Website updates and Social Media Management. I am quite familiar with the following platforms; WhatsApp, Zoom, Asana, Google docs/sheets/drive, Dropbox, Shop wired, Slack. Feel free to let me know in which area I can assist you or your company. Looking forward to an excellent cooperation. Please don't hesitate to contact me with any questions.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Meeting Agendas
    Social Media Content
    Customer Service Analytics
    Customer Support
    Email Communication
  • $7 hourly
    I am a professional expert in data entry, transcription and English editing and proofreading.I have over two years experienced as a virtual assistant out of Upwork which I have gained knowledge on data entry, transcription and English editing and proofreading as well as email handling and customer service.I also have experienced with the computer packages.I have excellent attention to details and I can understand and follow instructions very well.My past employer would describe me as smart, reliable and organized. As a transcriber and English editing and proofreading expert, I have gained more skills on listening skills, English spelling, English grammar, editing skills, and typing speed.As a data entry experienced too I have also gained knowledge of the office suite know-how, data mining, data processing and typing speed.As a customer service and email handling experience, I have learned to have good relations that are through verbal and non-verbal communication. I am well experienced with Microsoft word, Microsoft excel, Microsoft access, Web research, Grammarly and Google documents but always open to learning new tools if there are different ones you prefer to work with. With my over two years experience with my skills, I believe am your best candidate. I am always reliable and dependable and I have always made quality my top priority while also balancing a large quantity of work.I am able to take on new work immediately and look forward to speaking with you about your transcription, data entry, English editing and proofreading, customer service and email handling services needs.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Qualitative Research
    Email Communication
    Data Processing
    Data Mining
    Data Entry
    General Transcription
    English
  • $15 hourly
    5-Star Feedback From Clients I've Worked With: "She is super attentive to details, and ensures customer issues are taken care of. In addition, she is great in recording and tracking data and reporting trends. I would definitely hire her again!" "Suzi was one of the first contractors for our fintech eCommerce business and played many roles throughout the last couple years. She helped us develop the product, handled customer service, and dealt with partner relations. She has extremely strong customer service skills, was great at liaising with partners, and excels at giving feedback, which helped us guide the product roadmap and major decisions for the business. Suzi has been exceptional to work with and would highly recommend her in customer service roles." "Working with Susan was truly a joy. She is reliable, dependable, hardworking, and truthful. These qualities were very important to me as an employer and they are personal attributes that are hard to teach. Susan learns very quickly, is a go-getter, and is always ready to do her best." --------------------------------------------------------------------------------------------------------------- I am a Customer Service Expert with over 5-year experience in the Customer service industry. I have engaged in various projects involving Customer service, admin support, and data entry. I have gained immense skills which enable me to execute tasks with ease. I possess great interpersonal skills such as great communication skills which enable me to communicate freely with my clients. I deliver my projects in a professional and timely manner. What service do I offer? Customer Service i.e: Live chat support, Email Handling, Call handling. Analytic, Adaptive and Investigative are my core competencies. These three attributes enable me to identify customer challenges through trend analysis, incorporate feasible mitigation measures for damage control and offering personalized services to meet individual customer needs while keeping with the organization standards in the quality of service delivery. I strive to be professional in all my dealings with clients. I communicate early and deliver work on time. I thrive on speed and precision. It is my goal to give you content that will improve your business and help you to attain your goals. I am assertive and self-motivated which helps me in forging forth towards accomplishing delegated tasks and projects within an environment with limited resources. I am a dedicated employee. I understand the importance of deadlines and therefore will always deliver work as and when agreed. Customer Service is my passion. Give me a try, you definitely won't regret it! I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Scheduling
    Answered Ticket
    Administrative Support
    Social Customer Service
    Email Communication
    Customer Support
    Inbound Inquiry
    English
    Help Scout
    Zendesk
  • $20 hourly
    Hello and welcome.. Are you looking for a reliable, dependable support system? Well....you can breathe because you have come to the right place. I am an enthusiastic, detail-oriented and people person. Now that I have your attention, I would like to tell you what I can offer your company. I love working in customer service both online and in a traditional brick and mortar environment. I love to make sure that my clients/ customers needs are addressed to the best of my ability and if I cannot do it myself, I consult with someone who can. I thrive in exploring the challenges that confront me in order to learn from it and learn and develop further. I have excellent oral and written communication skills. If you are wanting further information, please do not hesitate to contact me!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Satisfaction
    Inside Sales
    Sales Management
    Customer Retention
    Customer Service
    Microsoft Word
    Microsoft Office
    Helpdesk
    General Transcription
    Scheduling
    Customer Support
    Email Communication
    English
  • $30 hourly
    I am a data analyst by profession with more than three years of experience. My solutions to statistical questions include steps to ensure the client has understood the concept. Some of the statistical software I use to perform statistical tests (regression, correlation, ANOVA, t-test, chi-square test, MANOVA, Binomial tests, logistics regression z-test) include Python, R, STATA, SPSS, JASP, Jamovi, Minitab, and MS. Excel. I also present the work in the following writing styles APA, MLA, Chicago, and Harvard. Over the past two years in the freelancing, I developed my expertise in data entry, data analysis, data visualization, and interpreting quantitative data and the results. Please get in touch with me for any statistical assistance such as assignments, data entry, data analysis, exams, and classwork. Thank you for your time and consideration. I look forward to your favorable response.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    B2B Marketing
    Email Communication
    Data Scraping
    Equations
    Statistics
    Algebra
    Data Analysis
    Qualitative Research
    Python Hypothesis
    Quantitative Analysis
    Minitab
    R
    IBM SPSS
    Data Entry
    Microsoft Excel
  • $10 hourly
    As an experienced and dedicated freelancer, I bring a wealth of skills and expertise to the table. My commitment to hard work, ethical behavior, and effective leadership sets me apart. I prioritize honesty, integrity, and professionalism in all tasks I undertake. With my exceptional service, you can expect more time, less stress, and plenty of smiles along the way. My expertise encompasses a wide range of tasks, including: ➡️ Appointment Scheduling ➡️ Complaint Handling and Resolution ➡️ Email Support ➡️ Administrative Tasks ➡️ Document Control (Google Sheets) ➡️ Email Marketing ➡️ Social Media Management ➡️ SMS Marketing ➡️ Quality Assurance ➡️ Market Research Analysis ➡️ E-Commerce (Shopify, Amazon) ➡️Quality Analyst ➡️Fraud Risk Assessment ➡️Internet Research I am proficient in various tools and platforms such as: ➡️Customer support platforms (Zendesk, Freshdesk, Hubspot, Gorgias, Salesforce, LiveAgent, Zoho) ➡️Communication tools (Zoom, Discord, Airtable, Dropbox, DocuSign, Jotform, Slack, Telegram, ➡️E-commerce tools (Shopify, Stripe, ReAmaze, Loop, ShipStation, PayPal, etc.) ➡️Google Workspace (Gmail, Meets, Docs, Sheets, Drive & Calendar, etc.) ➡️Project Management tools (Jira, Loom, Slack, Trello, Asana) ➡️Social media platforms (Instagram, Twitter, TikTok, Discord, Telegram, LinkedIn, Facebook) and social media management tools (Hootsuite, Buffer) ➡️Graphic design tools (Canva, Figma) WhatsApp, Skype, Signal) ➡️AI tools such as ChatGPT ...and I quickly adapt to new software and platforms. If you're looking for a dependable and skilled Customer Service Specialist/virtual assistant with a successful background in customer service, I am here to help you achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Google Ads
    UI/UX Prototyping
    English
    Shopify
    Google Sites
    Figma
    WordPress
    Email Communication
    Elementor
    Web Development
    Adobe Photoshop
    Web Design
  • $20 hourly
    Marketing qualified lead (MQL): These are leads who’ve engaged with marketing efforts but are not ready to receive a sales call. Sales qualified lead (SQL): Sales leads have expressed an interest in becoming a customer and are ready to speak with the sales team. Product qualified lead (PQL): This lead has used the product, such as through a free demo version, and expressed an interest in becoming a customer. I am a highly motivated and detail-oriented professional with a wealth of experience in lead generation, data management, web research, and administrative support. My track record demonstrates a consistent delivery of accurate and efficient results, and I am dedicated to providing exceptional service to my clients. With expertise in data entry, data mining, and internet research, I possess the skills necessary to effectively manage and organize large amounts of information. I pride myself on my strong written and verbal communication abilities, which enable me to work independently and contribute as a valuable asset to any team. Proficiency in Excel and Word, coupled with my experience in typing and other administrative tasks, allows me to fulfill my responsibilities effectively. I continually seek opportunities to enhance my skill set, ensuring that I consistently deliver high-quality work on time and within budget. As a full-time freelancer, my commitment to providing top-notch services extends beyond Upwork to clients in all settings. I thrive in fast-paced environments and am eager to contribute my hard work and performance to a company that appreciates these qualities. In summary, I am a dedicated and highly skilled professional with a passion for data management, lead generation, and administrative support. My confidence in delivering results, coupled with my desire to work for a company that values my skills and experience, makes me an ideal candidate for any organization.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Google Sheets
    Email Communication
    QGIS
    Digital Mapping
    Accuracy Verification
    Administrative Support
    Marketing Strategy
    Data Mining
    Lead Generation
    List Building
    Microsoft Excel
    Data Scraping
    Data Entry
  • $10 hourly
    I am a digital project manager with over 3 years of experience in the administrative field. I am efficient, reliable, impeccably detailed with unmatched discipline. I have a proven track record in providing administrative and project support to Company Executives, Startup founders and Small Enterprises. Reasons we should collaborate: * My work ethic is admirable * Always willing to learn * Excellent communication skills * I am not afraid to ask questions * I am versatile Skills include but not limited to: * Personal/Virtual Assistance * Google Workspace operations * Project Management using CRMs like Asana, Jira, Trello, and 17Hats * Administrative support * Data Entry / Data Management * Team and Task Management * Microsoft Office * Managing Filing Systems, Updating records, and Organizing documents * Social Media Management using Buffer & HootSuite * Inbox and calendar management * Web research and scraping * Data mining & Inbox Management * Research for content & blog articles Looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Topic Research
    Email Communication
    Data Mining
    Administrative Support
    Prospect List
    Customer Service
    Lead Generation
    Social Media Management
    Digital Marketing
    Light Project Management
    Market Research
    Data Entry
    Google Docs
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