As a business owner you shouldn't be overwhelmed with the burden of all the daily tasks of managing your business. How about you delegate the administrative aspect of your business so as to have ample time to make strategic decisions to increase your business operation and productivity.
Let me save you time while you transfer your workload to me at an affordable price.
My Area of Expertise:
1. Virtual /Executive Assistance
2. Administrative assistance
3. Customer support services.
4. Social Media Management.
5. Email Marketing/ Email Management/ Email Finding
6. Lead generation and general research.
1. As a Virtual/Executive Assistance,
✓ Admin support for CEO, including scheduling and coordinating meetings, minute writing/ transcription of online meeting minutes, managing emails, and handling confidential information.
✓ Scheduling calls, meetings and appointments.
✓Itineray planning and management.
✓Data management, including maintaining accurate records and reports.
✓ Organising files, folders and emails.
✓ Managing incoming enquiries and communications as well as contacting organisations to offer services.
2. As a Social Media Manager for Facebook, Instagram or LinkedIn; I offer the following services:
✓ Managing social media accounts (including posting, responding to DMs and comments; and conducting product research)
✓ Creating contents using tools like Canva, Inshot, Mockups, Video animations tools etc. Creating posts and graphic contents using brand colours or strategies.
✓ Writing content calender.
✓ Growing accounts consistently and organically; ensuring sufficient results are gotten.
I am passionate about helping businesses and entrepreneurs grow in the digital media space by pitching their online presence through customized social media and branding strategies.
My social media management skills include:
• Strong written and verbal communication skills.
• Social media content creation and scheduling.
• Basic graphic designing, short form video editing and whiteboard animation.
• Caption writing and hashtags research.
Calendly, Canva, smartmockups.com, Renderforest, Barkins Notion, Scheduling tools like Buffer and Hootsuite.
3. Customer support services
As an experienceed customer service specialist, I am committed to my customers and delivering high-level services. I am self motivated and techinally savvy with a strong work ethics and excellent communication skills.
I offer the following customer services:
✓ Providing customer support via telephone, email, chat or using CRM tools.
✓ Responding to customers' enquiries and resolving customers' complaints.
✓ Communicate and coordinate with suppliers and customers.
✓ Informing customers about products and services.
✓ Suggesting solutions to common problems.
✓ Preparing documents and reports.
✓ Updating customer database.
✓ Collaborating with management team to improve overall customer satisfaction.
My Customers Support skills include:
• Excellent communication skills including strong written and good verbal communication skills.
• Problem solving skill and creativity.
• Ability to listen attentively.
• Calm and empathetic.
• Patience and endurance.
• Persuasive skill.
I am proficient in the use of the following CRM tools for communication: HubSpot, Intercom, Skype and Zendesk, Zoom, Microsoft Teams, Google meet, etc.
I am also conversant with several tools that make work space more organized and effective such: Microsoft office, Google Workspace, Trello, Asana, slack and Monday.com.
4. Email Marketing /Lead generation
I can help you with email marketing, lead generation and general research roles such as:
• Managing contact lists.
• Email management and marketing.
• Email list building /development
• Advanced online research.
• Market reseach
• Online lead generation
• Data mining
• Data scraping, cleaning and entry.
I have prerequisite knowledge of the following lead generation tools: Google, Facebook, LinkedIn, Apollo.io, Sales navigator, rocketreach, lead scraper etc.
Mailchimps for email marketing.
Sound like a good fit?
Send a personalized private message regarding what you need help with or send an invite.
I can be your rock star virtual assistant that can deliver the the roles above efficiently at an affordable price.
Video Editing & Production
Data Analysis Expressions
Content Creation Software
Lead Generation Strategy
Social Media Management
Research & Development