Hire the best Email Handlers in Auckland, NZ

Check out Email Handlers in Auckland, NZ with the skills you need for your next job.
  • $20 hourly
    My goal is to help my clients with the best quality of services in Data Entry, Support, Web Research, Virtual Assistant, and Project Coordination and Design. Give me a chance and you will get a fast, efficient, and well-organized person who knows the importance of getting the job done right.
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    Project Management
    Canva
    Administrative Support
    Online Market Research
    Email Communication
    Personal Administration
    Product Research
    Google Workspace
    Data Entry
    Communications
    Microsoft Office
  • $18 hourly
    Highly skilled, customer-centric and 8 years’ experience in call centre company with great communication skills, enthusiastic and positive approach to work. Personal and Technical Skills • Certified; Technical and Customer Service Support for Satellite Provider • Certified; Technical and Customer Service Support for Streaming Service Provider • Certified, Subject Matter Expert and Ad hoc Team Lead • Certified, Seasonal Trainer for Social Media Support • Certified, Quality Assurance Analyst for Social Media Support Work History **Project Neighborhood – Peak Support Global Enterprises** Quality Assurance Analyst, 2021 - 2022 Monitor, evaluate, and audit emails to ensure quality is aligned with the goals and objectives of the project and/or line of business. Scrub dissatisfaction surveys to identify trends and opportunities and cascade them to the management or the client. Regularly provide feedback and coaching. Provide reports to be used for reinforcement, coaching, and updates. Support new hires and ongoing QA training initiatives as needed. Lead calibration, focus group discussion and breakout training sessions as needed. Seasonal Trainer, 2021 Leads training classes for new hires and up training for tenured agents. Actively engage with the new hires to ensure their learning and knowledge retention. Provides feedback and suggestions on curriculum and project revision. Collect and submit an end-of-day report that includes their attendance, measurement reports, and behaviour. Associate, 2020 – 2021 Respond to customer emails, concerns, and issues. Make sure that all concerns were thoroughly address and provide the best customer experience. Trained to handle all associate tasks, moderate content/account, and be able to hit our goal. **SLING TV LCC. – INSPIRO RELIA INC.** Customer Service Representative, 2018 – 2020 Handle customer concerns, inquiries, complaints, billing questions and basic troubleshooting. Calm angry callers, repair trust, locate resources for problem resolution and provide best-solutions. • Resolved an average 150-200 inquiries in any given week and consistently met performance benchmark in all areas (handle time, repeat call and survey). • Became the temporary lead “Global Experts” person for new hire and particularly challenging calls as one of the company’s support of both new and former employees. • Helped company attain the highest customer experience or ratings (as determined by the clients) – earned above goal marks in all categories including problem resolution, quality assurance, tool usage and following business guidelines. **DISH NETWORK – INSPIRO RELIA INC.** Advance Account Support Specialist, 2014 – 2018 Assist customer with billing concerns, making changes, self-serve options and troubleshoot setup boxes. Specially to save customer from cancelling service, sell the value of the product and provide an offer that will fit to customer needs. • Recognized as top agents for the quarter, multiple times for performing very well on our metrics. • Save 24 out 25 customers a day from cancelling service, maximize tools that was given by the client and provide long term solutions. • Was also called to temporarily lead a team of newly promoted retention agents and task to manage the team performance based on client needs. • Proud to say we have claimed the number #1 spot across all sites supporting Dish Network in 2018. **1-800-Flowers.com – INSPIRO RELIA INC.** Sales Representative, 2013 – 2014 • Present, promote and sell products using solid arguments to prospective customers. • Achieve agreed upon sales targets and outcomes within schedule. • Expedite the resolution of customer problems and complaints to maximize satisfaction. Achievement and Training Attended Top Slingers for the Month of January 2018 Exemplary Performance for Q1 2016 Sling TV LCC., INSPIRO RELIA INC. Director’s Club – Dish Network, INSPIRO RELIA INC. Dish Loyalty / Retention Training 2015 Certified Technical Support Training 2014 Dish Network, INSPIRO RELIA INC. Dish Network, INSPIRO RELIA INC. Top SG Agent of the 4th Quarter of 2014 Director’s Club – Dish Network, INSPIRO RELIA INC.
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    Email Communication
    Sales
    Customer Retention Strategy
    Customer Satisfaction
    Customer Retention
    Technical Support
    Email Support
    Phone Support
    Customer Support
    Customer Service
  • $20 hourly
    Professional content writer and virtual assistant offering quality work with a rapid turnaround. Proofreading, editing and research services to ensure you have flawless content for your business. Virtual assistant, administration and data entry services to assist your business and bring you success. Top quality communication, I prioritize being responsive to your needs.
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    Data Entry
    Proofreading
    Email Communication
    Article Writing
    Creative Writing
    Blog Content
    Researcher
    Website Content
    Copywriting
  • $40 hourly
    Hello! I am a freelance Virtual Office Manager based in Auckland, New Zealand. My strengths are office administration, recruitment, account management, consulting and people interaction. I work with various clients and my day-to-day work involves the following: - Managing business email accounts, social media pages, content creation, proofreading documents, scheduling meetings, sending quotes, follow ups via phone and emails - LinkedIn Lead Generation, screening responses post adverts, recruitment activities such as phone screening candidates, scheduling interviews, reference checks, maintaining records in excel sheet, managing Seek employment portal - Sending offers to customers, on-boarding new customers into Xero, sending quotes and invoice reminders to clients - Managing calendars, book accommodation and travel, perform market research, create PowerPoint presentations, manage and organize documents - LinkedIn Lead Generation, screening responses post adverts, recruitment activities such as phone screening candidates, scheduling interviews, reference checks, maintaining records in excel sheet, managing Seek employment portal - Sending offers to customers, on-boarding new customers into Xero, sending quotes and invoice reminders to clients - Managing calendars, book accommodation and travel, perform market research, create PowerPoint presentations, manage and organize documents.
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    Office Administration
    Organize & Tag Files
    Editing & Proofreading
    LinkedIn Lead Generation
    Lead Generation
    Content Creation
    Phone Support
    Email Communication
  • $80 hourly
    As an experienced developer in the mail-house/email campaign industry at Auckland, I have brought great success in providing multi-channel fulfilment via Mail/Print/Email solutions and enhancing productivity by automating email dispatching. I am known for developing beautiful and bug free programs, giving easy-to-maintain solutions, using the most efficient way (e.g., mathematics theory and method) to implement business rule and exceeding customer’s expectations. • Expertise at building HTML email template which is device friendly • Make accurate data processing to guarantee raw data is manipulated, cleansed, reconciled, formatted • Good reputation and strong ability of understanding and implementing users’ requirements
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    Git
    Python
    Email Campaign
    Microsoft SQL Server
    ASP.NET
    Business Analysis
    HTML Newsletter
    C#
    HTML
    .NET Framework
    Email Communication
    Email
  • $20 hourly
    I was a Training Manager for more than 10 years. I have expertise in creating a curriculum, modules and assessments to address specific needs of the clients. I can customize a training program to achieve the set goals. I also have 10-year experience in a contact centre providing good customer service. I am able to do inbound, outbound, sales, data encoding and data analysis. I have experience doing phone, email and chat support.
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    Data Entry
    Stakeholder Management
    Email Communication
    English
  • $8 hourly
    Experienced Small Business Owner with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Sales, Customer Relationship Management (CRM), Customer Satisfaction, Email Support, Chat Support, and Microsoft Office. Strong entrepreneurship professional graduated from Far Eastern University.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Support
    Multitasking
    Customer Support
    Sales
    Logo Design
    Outbound Sales
    Email Communication
    Time Management
    Product Knowledge
    Data Entry
  • $39 hourly
    An expert in Social Media Marketing and Email Campaign Marketing, I work with purpose-driven and eco-conscious brands across the wellness, travel and lifestyle industries. My expertise lie in developing impactful story-driven strategies, crafting compelling communications and generating brand buzz that captures attention. I help brands stay ahead of the curve and generate growing results by giving them the competitive edge they need to stand out from the crowd, get in front of key audiences and form solid connections that foster community. I'm committed to amplifying the voice of brands who create a positive and lasting impact for both people and the planet, assisting you in securing ROI to support your business and your mission.
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    Social Media Content
    Email Communication
    Email
    Expert
    Freelance Marketing
    Marketing
    Social Media Management
    Social Media Marketing
    Social Media Website
    Email Campaign
    Social Media Marketing Strategy
    Social Media Advertising
    Social Media Marketing Plan
  • $15 hourly
    I am a freelancer looking to gain more experience in voice acting. Born and raised in Singapore where British English is the language of administration, I have an excellent written and spoken command of the language. I have had some Speech and Drama training and have emceed a number of events. I have recently taken up more voice acting work and enjoy it immensely. I carry a less common Singapore/Malaysia accent and would be grateful for more opportunities to showcase a different accent in voice work. I am a responsible, fast learner and make it a point to deliver good quality work on time.
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    Article Writing
    Content Writing
    Administrative Support
    Email Communication
  • $6 hourly
    Hi my name is Esther. I have a Bachelor Degree in Visual Arts with a major in Photography and minor in business. I am passionate about writing, open-minded and have a great ability to adapt and learn new information. I am diligent and hard-working. I have array skills that I can utilize to be a dedicated worker as a Virtual Assistant, Customer Supporter and Transcriber. Some of my skills: - Great typing speed - Great writing skills - Familiar with WordPress, photoshop, Corel Paintshop and Premiere pro - Great problem solving skills
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    Blog Writing
    Writing
    Audio Transcription
    General Transcription
    Online Chat Support
    Customer Support
    Email Support
    Email Communication
  • $10 hourly
    Hey there! 👋 I am an experienced Admin/HR professional eager to transition into the online realm. I'm delighted to put all my acquired skills to use in the world of remote employment. I am confident in my ability to swiftly adjust to the obstacles of working online, and I am eager to explore new chances in this field. 📩 If you are searching for a motivated and result-driven professional to join your team, feel free to drop a message. Let us collaborate - you delegate, I get it done! 🌟
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    File Management
    Scheduling
    Google Workspace
    Microsoft Office
    Social Media Management
    Social Media Account Setup
    English to Tagalog Translation
    Bookkeeping
    Data Entry
    Virtual Assistance
    Administrative Support
  • $30 hourly
    I am an experienced client services professional, I have years of experience in customer service, and relationship management. I am best known for my outstanding communication and complaint resolution methods. I can keep your customers happy! • Successfully managed operations of nearly 200 Airbnb properties, ensuring high guest satisfaction and property performance. • Strong communication with clients over the phone, CRM solutions, and ensured every message, email, and call was followed up in a timely manner • Developed and implemented effective processes and strategies for complaint handling, resulting in improved customer service satisfaction and operational efficiency. • Provided comprehensive training to new employees, ensuring high service standards and a positive team culture, implementing processes and strategies to the team to increase customer retention. • Contributed to business projects, presenting innovative strategies and ideas to enhance guest experiences.
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    Organizational Structure
    Time Management
    Email Communication
    CRM Software
    Marketing Analytics
    Relationship Management
    Growth Strategy
    Leadership Training
    Communication Etiquette
    Operations Management Software
    Customer Service
    Resolves Conflict
    Complaint Management
    Call Center Management
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