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  • $6 hourly

    • 5.0/5
    • (4 jobs)
    Making Sure that Technology Works the Way It Should! What I am and What I have: 💰💸 C𝓸𝓼𝓽-E𝓯𝓯𝓮𝓬𝓽𝓲𝓿𝓮 𝓪𝓷𝓭 T𝓮𝓬𝓱 S𝓪𝓿𝓿𝔂 ⚡💻𝓗𝓲𝓰𝓱-𝓼𝓹𝓮𝓮𝓭 𝓘𝓷𝓽𝓮𝓻𝓷𝓮𝓽 𝓪𝓷𝓭 𝓔𝓺𝓾𝓲𝓹𝓶𝓮𝓷𝓽 ⭐𝗠𝘆 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝗶𝘀 𝘁𝗼 𝗹𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺'𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀, 𝗮𝘀𝘀𝗶𝘀𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗻 𝗿𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝗻𝗲𝘄 𝗵𝗲𝗶𝗴𝗵𝘁𝘀. 𝗪𝗶𝗻𝗸 𝗪𝗶𝗻𝗸! 𝙊𝙩𝙝𝙚𝙧 T𝙝𝙞𝙣𝙜𝙨 W𝙝𝙮 𝙢𝙮 C𝙡𝙞𝙚𝙣𝙩𝙨 B𝙤𝙤𝙠 M𝙚 👇 🔥𝘈𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵: 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘵 𝘪𝘯 𝘮𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘦𝘮𝘢𝘪𝘭𝘴, 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵𝘴, 𝘢𝘯𝘥 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘯𝘨 𝘮𝘦𝘦𝘵𝘪𝘯𝘨𝘴. 🔥𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 𝘢𝘯𝘥 𝘖𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯: 𝘚𝘬𝘪𝘭𝘭𝘦𝘥 𝘪𝘯 𝘦𝘯𝘵𝘦𝘳𝘪𝘯𝘨 𝘢𝘯𝘥 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘪𝘯𝘨 𝘥𝘢𝘵𝘢 𝘪𝘯 𝘴𝘱𝘳𝘦𝘢𝘥𝘴𝘩𝘦𝘦𝘵𝘴 𝘢𝘯𝘥 𝘥𝘢𝘵𝘢𝘣𝘢𝘴𝘦𝘴. 🔥𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩: 𝘊𝘢𝘱𝘢𝘣𝘭𝘦 𝘰𝘧 𝘤𝘰𝘯𝘥𝘶𝘤𝘵𝘪𝘯𝘨 𝘵𝘩𝘰𝘳𝘰𝘶𝘨𝘩 𝘰𝘯𝘭𝘪𝘯𝘦 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘰𝘯 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘵𝘰𝘱𝘪𝘤𝘴. 🔥𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯: 𝘚𝘵𝘳𝘰𝘯𝘨 𝘸𝘳𝘪𝘵𝘵𝘦𝘯 𝘢𝘯𝘥 𝘷𝘦𝘳𝘣𝘢𝘭 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘴𝘬𝘪𝘭𝘭𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘤𝘭𝘦𝘢𝘳 𝘢𝘯𝘥 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘤𝘰𝘳𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘯𝘤𝘦. 🔥𝘛𝘢𝘴𝘬 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘪𝘯 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘻𝘪𝘯𝘨 𝘵𝘢𝘴𝘬𝘴 𝘢𝘯𝘥 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘥𝘦𝘢𝘥𝘭𝘪𝘯𝘦𝘴. 🔥𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺: 𝘍𝘢𝘮𝘪𝘭𝘪𝘢𝘳 𝘸𝘪𝘵𝘩 𝘢 𝘷𝘢𝘳𝘪𝘦𝘵𝘺 𝘰𝘧 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘧𝘧𝘪𝘤𝘦, 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦, 𝘛𝘳𝘦𝘭𝘭𝘰, 𝘈𝘴𝘢𝘯𝘢, 𝘢𝘯𝘥 𝘮𝘰𝘳𝘦. 🔥Virtual Assistance ✉📞Message me, lets talk about growing your business! Wink!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Administrative Support
    Virtual Assistance
    Tech & IT
    Email Support
    Phone Support
    Communication Etiquette
    Troubleshooting
    Desktop & Laptop Support
    Accuracy Verification
    File Management
    Data Entry
    List Building
    Email Communication
    File Maintenance
    Google Sheets
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    On the hunt for an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻 & 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 for a sustained working relationship? ⚡💻Technical Proficiency and Reliable Internet 💸💰 Cost-Effective & Tech-Savvy 🧬🕒Flexibility and Availability 🎭🏛️Cultural Understanding These are the tasks clients usually hire me for 👇🏻👇🏻👇🏻 💎𝑴𝒂𝒔𝒕𝒆𝒓 𝒐𝒇 𝑴𝒂𝒏𝒚 𝑻𝒓𝒂𝒅𝒆𝒔, 𝑶𝒇𝒇𝒆𝒓𝒊𝒏𝒈 𝑯𝒆𝒍𝒑 𝑾𝒉𝒆𝒓𝒆𝒗𝒆𝒓 𝑰𝒕'𝒔 𝑬𝒔𝒔𝒆𝒏𝒕𝒊𝒂𝒍 Clients entrust me with a wide array of tasks, knowing that I can efficiently manage a broad spectrum of administrative duties, spanning from email management to research and scheduling, thereby providing comprehensive support for their business needs 📈𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 I'm a pro at entering and organizing data. Your business info will be in tip-top shape! 📧𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Say goodbye to inbox chaos. I'll keep your emails organized and respond promptly. 📆𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Your schedule is my priority. I'll make sure you're never double-booked. 📄𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙋𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣 Need polished documents and presentations? I've got you covered. 🫶🏻𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 I'll handle customer inquiries and issues, ensuring happy customers. *wink* 🤳𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Want a strong online presence? I can manage your social media, engage your audience, and help you grow your online following. 💎𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me find and nurture potential leads to turn them into valuable clients. 🤝𝑯𝒖𝒎𝒂𝒏 𝑹𝒆𝒔𝒐𝒖𝒓𝒄𝒆𝒔 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Smooth HR processes are essential. I can help with recruitment, onboarding, and employee management. 📑𝑬𝒙𝒕𝒆𝒏𝒔𝒊𝒗𝒆 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 I'm a research whiz. I'll dig up valuable insights for your business strategies. 💎𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 I thrive on handling multiple tasks at once. No need to worry about juggling priorities. In a nutshell, I'm the versatile freelancer you need to boost your business efficiency. Let's chat and see how I can make your work life easier! Ready to kick things off? 👉Shoot me a message on Upwork.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Data Entry
    Order Fulfillment
    Shopify
    Online Chat Support
    Product Knowledge
    Email Support
    Dropshipping
    ManyChat
    Social Media Marketing
    Customer Satisfaction
    Customer Support
    Customer Service
    Email Communication
    Virtual Assistance
    Ecommerce
  • $6 hourly

    • 4.5/5
    • (18 jobs)
    Amazon Wholesale VA | Graphic designer | & Data Entry Specialist Hello, my name is Cristle Kate Gomez. I am a dedicated and hard-working person who believes in honesty and good working relation. I have certain qualities which make me good at different niche. I'm joyful, hardworking, independent, disciplined, and responsible. I am also have skilled in Amazon FBA Wholesale, sourcing profitable items that meet the criteria of my client. I am also very qualified as Data Entry & having an experience in Appointment Setting. Here's the tools I am skilled in different niche. Graphic Artists: - Adobe Photoshop - Canva -Adobe illustrator Data Entry - Web Research - Microsoft Tools (Word & Excel) - Google spreadsheet Amazon FBA (chrome extensions) - Jungle Scout - Asinzen - FBA Calculator - Amz Analyzer - Keepa -Seller Amp sas -Rev seller I believe in a saying that the more you learn, the more you earn. I want to do something creative everyday. I want to prove that I can do better each on every day through inspiration and passion :) Have a nice day! & Thank you for visiting my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Cold Calling
    Product Sourcing
    Customer Service
    Social Media Website
    Sales Development
    Amazon FBA
    Wholesale
    Product Research
    Microsoft Excel
    Product Listings
    Data Entry
    Email Communication
  • $5 hourly

    • 5.0/5
    • (36 jobs)
    To obtain a position that will enable me to use my strong organizational, detailed-oriented skills, educational background, and professional experience.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Article Writing
    Administrative Support
    Data Analysis
    Email Communication
    Microsoft Excel
    Data Entry
  • $15 hourly

    • 4.9/5
    • (5 jobs)
    Virtual Assistant which is responsible for providing remote assistance to business management professionals. Conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents. Transcriber in a prestigious show in a television network that provides transcripts as reference for scriptwriting. Create written versions of audio or video recordings, meetings, and conversations - Google Suite (Docs, Sheet, Drive, Calendar) - Microsoft Office tools - Transcriptionist - Email Management - Appointment setting - Data entry - Answer emails and phone calls from customers - Make cold calls to generate leads from a provided spreadsheet - Conduct online research to find address and contact details for a given list of companies - Prepare presentations according to instructions given Passionate, keen to details, can meet deadline ahead of time. A former Executive Assistant which handles budget and logistics. Set up the production office, organizing equipment, supplies and staff. Coordinates travel, accommodation, work permits and visas for cast and crew. Also distribute shooting schedules, crew and cast lists, scripts and script revisions.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Data Entry
    Administrative Support
    File Management
    Phone Communication
    Task Coordination
    Communications
    Virtual Assistance
    Typing
    Executive Support
    Email Communication
    Legal Transcription
    General Transcription
    Meeting Notes
  • $3 hourly

    • 5.0/5
    • (4 jobs)
    I'm an online marketing assistant. I have been tasked to do the following tasks; Handling Emails, Telemarketing, Cold Calling, Facebook Advertising, Social Media Management, Email Support, and anything related to digital/online marketing. I am also a Virtual Assistant, I can do Administrative tasks like Internet Research, Scheduling, Screenings and Excellent English Language Comprehension. I can also do a ​basic task like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive and Google Calendar, Set Appointments with internal/external clients through E-mails. Additional skill is editing photos with the use of Adobe Lightroom and creating logo’s, flyers, brochures and business cards. Lastly, I am a Hospitality graduate with (5) years of actual experience in the field of Sales, Marketing and Customer Handling. I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate and Eager to learn new things. I can communicate well in the English Language to assure Good Service. I can be very useful in your team since my main objective to my clients is to give an Outstanding Results, Good Relationship, Professionalism, and Leave them 100% Satisfied with my work.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Scheduling
    Logo Design
    Order Entry
    Social Media Content
    Email Communication
    Data Entry
    Social Media Management
    Order Processing
  • $7 hourly

    • 5.0/5
    • (13 jobs)
    I do believe that I have the necessary skills, experience and knowledge needed for your company. I also have great knowledge and can speak and write the English language fluently. I believe that my 2 years of working as a virtual assistant/ administrative support has made me qualified for the position that you and your company is looking for. With regard to communication when it comes to the business, I do have my mobile device with me all the time as well as as other messaging applications which can be used for communicating. I also have the Upwork application installed in my phone for easier and faster communication. I believe that my experience has helped me deal and do my job even under great pressure. I am an experienced customer service and technical support specialist in the BPO industry for roughly 6 years. I have handled, mostly telecommunications accounts and some sales accounts. In 2016 I was assigned to be a Quality Associate that provided feedback to the team I was handling, to make sure that Quality is being given in each and every call. I am also knowledgeable in doing reports, the use of MS Office, particularly, MS Word and MS Excel. I am a fast learner, willing and excited to learn more.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Business Consulting
    Customer Support
    Technical Support
    Communication Strategy
    Email Communication
    Microsoft Excel
    Google Docs
    Microsoft Word
  • $6 hourly

    • 4.4/5
    • (3 jobs)
    Customer Service experience for 8 years. I am skilled in communicating with clients over PHONE, EMAIL. TEXTS and CHAT and utilize various software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment. . I am eager to learn to use any tools that get the job done well. I am currently working in Amazon Retail Customer Service for 2 years. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Support
    Email Communication
    Customer Satisfaction
    Customer Service
    Time Management
    Product Knowledge
    Order Processing
    English
    Phone Support
    Order Tracking
    Email Support
    Zendesk
  • $10 hourly

    • 4.2/5
    • (6 jobs)
    Hi there. Welcome to my Profile. My name is Leslie from the Philippines, I have 2+ years of experience as a Business Consultant/ Account manager in an international B2B platform, Alibaba. Expert and familiar in searching for suppliers locally and globally. For buyers, searching for verified suppliers is also my expertise. I have excellent oral and written communication skills. I also have experience in a fashion industry, specifically in a jewelry local company where I handled their Alibaba website, upload & enhanced pictures, edit product details, optimize keywords and make sure they get traffics. Specialize in Information Technology major in Computer Programming (tech-savvy) and Bachelor of Secondary Education major in English (fluency in English). I am a fast learner, flexible and adaptable to any changes, eager to learn new task and to be trained, I am able to work independently and get my work done on time and with minimum resources. Expert in using Microsoft word, excel and PowerPoint. I have strong attention to details, organized time management and problem solving skills. I am able to do tasks such as answering phones, sending emails, taking memos and maintaining files etc. Expert in using social media and communication tools like skype, dingtalk and many more. • Business Consultation • Virtual assistant • Admin support • Sales and development • eCommerce Alibaba and Social Media management Presentation designing (PowerPoint) • Lead generation/CRM • Keyword optimization Alibaba • product/services details listing • E-commerce (B2B global or local) • Written communication • MS Office • Social media handling (Facebook, Instagram, twitter, google, linked-in, Tiktok etc.) • Email Marketing • Expert in using Google products • website traffic handling Alibaba & social media • customer service (Chat support/ non-voice) • Expert in using communication tools • Tasks mainly related for improving your business. • Making PowerPoint presentation slides • Sales representative (non-voice) • Marketing manager support • suppliers researching • Buyers searching • Data entry • copywriter • content writer I accept; • freelance job • full-time • part-time • Sending/ making personalized emails • Simple video editing • Alibaba • researcher (depends on your needs) • content writer • social media marketing • data entry specialist • sales representative • marketing specialist • Facebook marketing • lead generator • customer service (non-voice) • copywriter • Alibaba • researcher • eCommerce expert • real estate virtual assistant • managing calendars • scheduling meetings • organize appointments • organize meetings • reports • I prioritize fast and friendly communication. If you have questions/ concerns please feel free to message me.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    WooCommerce
    Content Creation
    Email Communication
    Content Writing
    Lead Generation Strategy
    Lead Generation
    Scheduling
    Virtual Assistance
    Microsoft Excel
    Email Support
    Copywriting
    Google Docs
    Product Listings
    Social Media Engagement
  • $9 hourly

    • 4.4/5
    • (81 jobs)
    👩 I am a Virtual Assistant expert and I could help you in your administrative assistance and customer support needs. 👆 I am doing various virtual assistance projects effectively and excellently for more than 10 years. These skills are: ✔️Virtual Office Administration ✔️ Project Management ✔️ Lead Generation ✔️ Data Entry ✔️ Web Research ✔️ Administrative Assistance ✔️ Customer Service ✔️ Email Management ✔️ Calendar Management ✔️ Database Management ✔️ Chat Support ✔️ Document Management ✔️ Microsoft Office usage (Word, Excel, and Powerpoint) ✔️ Google Workspace/Suite Management ✔️ Transcription ✔️ Customer Relationship Management (CRM) Support ✔️ Project Management ✔️ E-commerce Management ✔️ Orders and Returns Management ✔️ Invoicing ✋🏼 I am proactive, resourceful, quality-oriented and goal-oriented person. I want to provide fast and exemplary work for Clients. I embrace challenges as an opportunity for me to develop my skills and personality. I graduated Bachelor of Science in Commerce, major in Entrepreneurship, from the Philippines prestigious university, De La Salle University. This course is one of the Center of Excellence from the said university.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Support
    Administrative Support
    Lead Generation
    Google Calendar
    Project Management
    Typing
    Customer Support
    Order Processing
    Microsoft Word
    Data Entry
    Email Communication
  • $10 hourly

    • 0.0/5
    • (3 jobs)
    Are you finding it challenging to handle tasks that consume a significant amount of your time and money, preventing you from prioritizing your main goals? I got you! Delegate those tasks to me! Administrative Assistance, Data Entry, Real Estate, E-Commerce, Social Media, and Customer Service Expert Versatile and capable of adapting to various software tools that you use Quick learner requiring minimal supervision Providing top-notch results with the aid of high-speed internet (I'm talking 800mbps!) As your virtual assistant, I apply the following core beliefs to my work ethic: Guardian of Business: Ensuring meticulous attention and care to every facet. Commitment to Quality: Approaching tasks with unwavering dedication, leaving no room for oversight. Relentless Pursuit of Knowledge: Eager to adapt, learn, and meet evolving client needs. Continuous Training and Learning: Dedicated to enhancing skills and knowledge despite limited experience. Desire to Exceed Expectations: Driven by a deep-seated commitment to providing satisfaction through high-quality work. Embracing Curiosity: Using curiosity as a tool to achieve excellence and execute tasks with precision. Enthusiastic Collaboration: Willing to collaborate step by step to contribute to the organization's success. YOUR ROCKSTAR VIRTUAL ASSISTANT - Utilizing a technology-driven approach and quick problem-solving skills, I adeptly leverage the listed CRMs, tools, and programs to enhance efficiency and streamline daily operations. Communication Tools: Email (Outlook, Gmail) Instant Messaging (Slack, Microsoft Teams) Project Management: Trello Asana Calendar and Scheduling: Google Calendar Microsoft Outlook Calendar File Management: Google Drive Dropbox Virtual Meeting Tools: Zoom Microsoft Teams Skype Customer Relationship Management (CRM): HubSpot Pipedrive Salesforce Social Media Management: Hootsuite Buffer Canva Social Media Platforms (Facebook, Instagram, TikTok, LinkedIn, Pinterest, X, YouTube) Data Entry and Organization: Microsoft Excel Google Sheets And I provide a whole lot more! Sounds like what you need? Send me a message and let's begin talking about making your life easier while you work on prioritizing your goals!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Support
    Scheduling
    Content Moderation
    Email Communication
    Customer Service
    Social Media Management
    Administrative Support
    Creative Writing
    Data Entry
  • $60 hourly

    • 4.6/5
    • (31 jobs)
    Certified Financial Management Professional (Institute of Finance and Management) With 18 years of battle-tested experience in Debt Recovery and Accounts Receivable, I'm your strategic partner for optimizing B2B Collections, streamlining Accounts Receivables, and navigating complex Medical Lien Negotiations. Having weathered challenges, I've emerged with enhanced skills, deeper insights, and an unwavering commitment to excellence. My job is to protect the lifeblood of your business – your cash flow. I bring a balance of professionalism and warmth, building strong customer relationships and impeccable integrity, so your business thrives in every aspect. What I Offer: • B2B AR Collections: Collect, manage, and resolve open accounts receivable balances, executing dynamic collection and communication strategies to optimize collection channels and solutions • Monitoring and Collaboration: Coordinate with relevant groups i.e sales, renewals, legal, accounting, etc. to achieve solutions. • Medical Lien Negotiator handling medical lien receivables and Filing claims in magistrate court • Identifying and implementing efficiency-boosting improvements in workflow and processes. • FDCPA, SDCPA, HIPAA compliant • Bank reconciliation, cash application, check monitoring, skip tracing • AI and Cybersecurity Synergy for early threat detection, response capabilities, and overall cybersecurity measures. • 18 years in AR Collections and Finance. This experience gives me sharper judgment and the ability to recognize patterns, allowing me to make the right calls. Which also leads to better strategic decisions. Industries Served: Global Software/SaaS, Healthcare/Medical, Banking & Finance, Manufacturing and more. Notable Achievements: • Successfully handled AR collections for new acquisitions, managing AR portfolios with total dues of up to $10 million each. Managed at least 2-4 portfolios for multiple subsidiaries of global enterprises. • Continuously expanding expertise through certifications in Risk Management, Finance, AI, and Cybersecurity. • Top Rated Plus status on Upwork since 2020 CRM & ERP: Oracle NetSuite, Salesforce, HubSpot, Myob, Sage Intacct, Microsoft Dynamics 365, ChiroTouch, Filevine and more. Payment platforms: Authorize.net, Paypal Business, 2CheckOut etc. Supplier/Vendor portals: Coupa, Ariba, Tungsten, iSupplier VoIP: Fuze, Ring Central, Vonage , TELUS, AirCall Let's Get Started: Are you ready to optimize your collections process and boost your cash flow? Let’s discuss how my expertise can benefit your business. Message me today, and I’ll respond within the day to set up a call. Keywords: Accounts Receivable Expert, Collections Analyst, Credit Risk Management, AR Automation, Debt Recovery, Medical Lien Negotiation, Financial Services, Healthcare, B2B Collections, Oracle NetSuite, Salesforce, Sage Intacct, Microsoft Dynamics 365, HubSpot, Cash Flow Optimization, Debt Settlement, Legal Negotiation, Medical lien, Customer Retention, Business Growth
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Healthcare Software
    Legal Negotiation
    HubSpot
    Microsoft Dynamics 365
    Sage Intacct
    Accounts Receivable Management
    Litigation
    Email Communication
    ChiroTouch
    Salesforce CRM
    Debt Collection
    Phone Support
    Bank Reconciliation
    Accounts Receivable
    Oracle NetSuite
  • $15 hourly

    • 4.9/5
    • (10 jobs)
    Are you facing issues with PayPal transactions, disputes, account limitations, and chargebacks? Look no further, I'm here to help! 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: 🔹𝗣𝗮𝘆𝗣𝗮𝗹 𝗗𝗶𝘀𝗽𝘂𝘁𝗲 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻: I'll guide you through the PayPal dispute resolution process, providing expert advice on communication and evidence presentation to achieve fair and favorable outcomes. 🔹𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗟𝗶𝗺𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻: If your PayPal account has been restricted, I'll assist with the appeal process, helping you provide the necessary information and communicate effectively with PayPal to have the limitation lifted. 🔹𝗖𝗵𝗮𝗿𝗴𝗲𝗯𝗮𝗰𝗸 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴: I'll help you navigate chargebacks, offering strategies to gather evidence and make informed decisions on disputing or accepting chargebacks. 🔹𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: I'll provide valuable education on PayPal best practices, policy understanding, security measures, and compliance to help you make the most of your PayPal account. 🔹𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗥𝗲𝗰𝗼𝗿𝗱-𝗞𝗲𝗲𝗽𝗶𝗻𝗴:I'll assist in maintaining organized records of transactions, communications, and other pertinent information for your PayPal-related matters. 🔹𝗟𝗲𝗴𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:In complex cases involving legal aspects, I can collaborate with legal professionals to ensure the best possible resolution. 🔹𝗦𝘁𝗮𝘆𝗶𝗻𝗴 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱: I stay up-to-date with the latest PayPal policies and procedures to keep you informed about changes and ensure your compliance. If you're experiencing PayPal-related challenges, I'm here to provide expert guidance and support. Let's work together to resolve your PayPal issues efficiently and effectively. 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝒎𝒆 𝒕𝒐𝒅𝒂𝒚! 🌟
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Cryptocurrency
    Fraud Mitigation
    Fraud Detection
    Alternative Dispute Resolution
    Email Communication
    Customer Support
    Virtual Assistance
    Notice of Appeal
    Debt Collection
    Stripe
    PayPal Development
    PayPal
    Phone Support
    Online Chat Support
    Email Support
  • $11 hourly

    • 5.0/5
    • (4 jobs)
    With 10 years of extensive experience working in Customer Service and assisting customers with their concerns on purchased services/products. In my experience, I am able to: - Answer product inquiries. - Handle Escalations. - Meet Key Performance Indicators. - Maintain Customer Satisfaction. My primary focus is on Email and Chat support. I have a good command of the English language and am able to converse well. I work with businesses/organizations that care about quality. Quality work and services will get you customer satisfaction and loyalty. I am knowledgeable in using Zendesk, Intercom, ReAmaze and other CRM tools. I am looking forward to meeting you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Outbound Sales
    Data Entry
    Product Knowledge
    Customer Service
    Customer Satisfaction
    Email Etiquette
    Email Communication
    Ticketing System
    Customer Support
    Technical Support
    English
    Email Support
    Online Chat Support
    Inbound Inquiry
    Order Tracking
    Order Processing
  • $12 hourly

    • 4.9/5
    • (83 jobs)
    Creative and Tech-Savvy Virtual Assistant | Taking Businesses to the Next Level 🚀 Hi there! 👋 I'm Rome, a freelance virtual assistant and social media specialist. With my expertise and passion for organization and online marketing, I'm here to help you navigate the digital landscape and make your life easier. As a virtual assistant, I offer a wide range of services to support your business. From managing your email inbox and scheduling appointments to conducting research and preparing presentations, I'm dedicated to streamlining your administrative tasks so you can focus on what you do best. When it comes to social media, I understand the power of engaging content and effective strategies. I can create compelling posts, curate your social media accounts, and develop a strong online presence for your brand. Whether it's Facebook, Instagram, Twitter, or LinkedIn, I'll help you reach your target audience and build meaningful connections. By working with me, you can expect: ✅ Efficient and reliable support tailored to your needs ✅ Enhanced online visibility and brand recognition ✅ Increased engagement and audience growth ✅ More time to concentrate on core business activities Let's collaborate and achieve your digital goals together! Contact me now to discuss how I can assist you in taking your business to new heights.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Support Plugin
    Marketing Automation
    Administrative Support
    Shopify
    Office Administration
    Social Media Advertising
    Spreadsheet Software
    Social Media Website
    TikTok
    Social Media Content Creation
    Content Marketing
    Social Media Content
    Customer Service
    Email Communication
    Microsoft Excel
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    I have 4 years of being a Title Examiner Researcher for the company First American Title Insurance Co. Mainly my job is to search and investigate real estate properties in the United States with the help of our company database and public records that can make it quick and reliable search and examine. Searching all the necessary documents before purchasing and making deed of sale means to search for its Taxes, Appraiser, Transfer of Deeds, the owners mortgages, possible judgments and liens that can make the selling free and clear and to examine the previous owners break in chain like Probate. Divorce and for the government pull out of the property of Foreclosure documents. This criteria needs to be search and after consolidate as Title Evidence and other Support Documents that will be attach of transferring of Deed and the Title Policy to be issued. Main job - Examining and searching property all way up to 30 years back to find its Full Value Deed that can use for starting point of the transferring - For the previous and present owner that lives in not updated Searching Database by means of Grantee/Grantor Search to check the owners possible judgments, liens that may affect the selling of the real estate properties. - Expert in using FASTSearch, NETRonline, Data Trace, Data Tree, Court Dockets, Title Vision/RedVision, FSLegal, TitlePoint and all other databases that can be use to search and examine matters for issuing Title Policy. I am strong and dedicated and hard-working person and can adopt changes in this fast phasing world of jobs. Though I am new, I have abilities and qualities that make me fit.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Real Estate
    Document Review
    Writing
    Document Analysis
    Data Scraping
    Online Research
    Email Communication
    Data Entry
    Computer Skills
    Microsoft Word
    Google Docs
    Microsoft Excel
    Word Processing
  • $7 hourly

    • 5.0/5
    • (4 jobs)
    What do I do? Jack of All Trades in our CS Operations. With over 7 years of experience in the BPO Industry, I must say that I am proficient in handling a diverse range of tasks and responsibilities. Works with the higher management in supervising and enhancing training and quality programs to ensure our newly hired CS employees acquire the necessary skills and expertise to excel in their roles, aligning these programs with organizational goals and clients' expectations. Maintains high service standards, prioritizes client satisfaction, and drives continuous improvements throughout the organization, fostering performance enhancement and employee growth.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Satisfaction
    Customer Support
    Active Listening
    Email Communication
    Microsoft Office
    Customer Service
    Microsoft Excel
    Microsoft Word
    Virtual Assistance
    Customer Service Training
    Email Support
  • $17 hourly

    • 5.0/5
    • (3 jobs)
    Why do clients hire me? 💎 11 years Customer Success / Customer Service 📌 trained in the US and Sweden 📌 client retention and increased satisfaction rating 📌 highly professional in phone, chat, email support 📌 perfect English communication 📌 assured customer success with product/service optimization 📌 customers empowered with understanding of product/service 💎 6.5 years Collections / Accounts Receivables 💎 3 years Product / Soft Skills training 💎 3 years Project Manager 📌 chaotic projects cleaned up and maintained 💎 2 years LinkedIn Lead Generation 💎 3 years Canva Pro 📌 handled high stake multinational clients Tools I have used: 👉 Graphics - Canva 👉 Scheduling - Creator Studio (Facebook/Instagram), Buffer, HootSuite, Later, Planoly 👉 CRMs and Marketing Tools - Google Suite, Trello, ClickUp, Jira, Zoho Suite, MS Dynamics, SalesForce, Zendesk, Intercom, Monday, Kartra, InfusionSoft, Zero, ActiveCampaign, ConvertKit, Stripe Industries served: 🎯 Fintech 🎯 Marine Supplies 🎯 Life/Career/Sports Coaches 🎯 Software Developers
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Canva
    Project Management Support
    Client Management
    Critical Thinking Skills
    Problem Resolution
    Problem Solving
    Lead Generation
    Data Entry
    Email Communication
    Project Management
    Training
    Customer Service
    Social Media Management
    Social Media Marketing
    Content Creation
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Seeking to enhance your 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮? 🎖️ 6 Years of Customer Service Expertise 💻 Healthcare | B2B | E-Commerce 🚀 Highly Efficient and Dedicated Let's lighten your load 👇👇👇 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 Taking care of customer questions, solving problems, and making sure they're happy with what we offer, all to build loyalty and a good image for our brand. • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 • 𝘌𝘮𝘢𝘪𝘭 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘌𝘵𝘪𝘲𝘶𝘦𝘵𝘵𝘦 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘚𝘬𝘪𝘭𝘭𝘴 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 💎 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Helping out with different administrative duties such as arranging schedules, handling emails, and keeping the office running smoothly. • 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘚𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 • 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 • 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘈𝘤𝘤𝘶𝘳𝘢𝘤𝘺 𝘝𝘦𝘳𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 • 𝘌𝘳𝘳𝘰𝘳 𝘋𝘦𝘵𝘦𝘤𝘵𝘪𝘰𝘯 💎 𝙋𝙍𝙊𝘿𝙐𝘾𝙏 𝙍𝙀𝙎𝙀𝘼𝙍𝘾𝙃 Assist in identifying profitable products suitable for selling through the Amazon store. • 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 & 𝘚𝘵𝘳𝘢𝘵𝘦𝘨𝘺 • 𝘗𝘶𝘳𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘐𝘯𝘷𝘦𝘯𝘵𝘰𝘳𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 📌 𝙏𝙊𝙊𝙇𝙎 𝙏𝙃𝘼𝙏 𝙄 𝙐𝙎𝙀 👇👇👇 🤝 Customer Relationship Management: ✦ LiveAgent ✦ Salesforce 📩 Communication: ✦ Slack ✦ Microsoft Teams ✦ WhatsApp ✦ Discord ✦ Zoom ✦ Skype 📝 Project Management and Organization: ✦ ChatGPT ✦ Google Workspace ✦ Microsoft Office Applications ✦ Basecamp ✦ CognitoForms ✦ Canva 📈 Analytics: ✦ Sellerboard ✦ Amazon Seller Central ✦ Revseller ✦ SellerAmp ✦ Keepa Ready to collaborate? 🌟 1️⃣ Shoot me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 🤳 2️⃣ Hit the “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" button ✨ 3️⃣ Drop a time for our 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 💡 🤝 Let's make magic happen! *wink* Catch you later! Rose 🌸
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Management
    Ecommerce
    Purchasing Management
    Amazon FBA Product Research
    Virtual Assistance
    Email Communication
    Customer Support
    Medical Terminology
    Healthcare
    Administrative Support
    Data Entry
    Communication Etiquette
    Customer Service
    Online Chat Support
    Email Support
  • $10 hourly

    • 4.9/5
    • (4 jobs)
    Hello! I am working as a Customer Service Representative in a BPO company for over 7 years and have exceptional knowledge in Customer Service, Chat, and Email. I can do Multitasking. I also have a typing speed of over 40 WPM. My employment history spans a wide variety of industries and roles. The experience I have gained in each role makes me a well-rounded and valuable asset to any team or project. I am a self-motivated and very organized top-rated worker who loves helping customers and managing projects. I am trained and experienced in multiple CS and CR platforms and have a professional and respectful business manner. If you came to my profile it is because you are looking for someone to help you with your project, someone you can trust to delegate those time-consuming tasks that don't give you a break in your busy schedule. How much does your time cost? much more than mine for sure. I have more than 3 years of experience as a virtual assistant, specializing in Web Research and Data Entry. And during all this time the most important thing I have learned is that communication is a fundamental part of every project, if we set good goals, we will succeed in everything we have planned. I am always open to talk about your project so we can reach an agreement before we start working, avoiding you to waste time and money is part of my job, so do not hesitate to contact me so we can have a little meeting and start working together.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Worldspan
    Finance & Accounting
    Freshdesk
    Zendesk
    Communication Etiquette
    Shopify
    Ticketing System
    Customer Service
    Intercom
    Salesforce CRM
    Answered Ticket
    Virtual Assistance
    Email Communication
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    Work experience as a Virtual Assistant and Interior Designer: VIRTUAL ASSISTANT (Upwork client) January 2023 - September 2023 VIRTUAL ASSISTANT (Upwork client) June 2021 - January 2023 CLOSE CAPTIONER December 2020 - March 2021 CLIENT SERVICES ASSOCIATE MAY 2018 - December 2019 INTERIOR DESIGNER February 2017 - Present I can help you with your business or personal needs as a Virtual Assistant. ✓ Proven experience as a Virtual Assistant ✓ Familiarity with current technologies ✓ Excellent time management skills ✓ Solid organizational skills ✓ Wide range of administrative skills ✓ Experience with word-processing software and spreadsheets ✓ Knowledge of online calendars and scheduling (e.g. Google Calendar) ✓ Excellent communication skills (Email, live chat, light phone assistance) ✓ Experience with data entry and lead generation ✓ Assist in QA testing Tools I’m familiar with: ✓ Google Suites/Workspace ✓ Canva ✓ Slack ✓ Front ✓ Intercom ✓ Work Management (Asana, Jira, Clickup, Notion) ✓ Team Management (Clockify, Hubstaff, Gusto) ✓ Electronic Agreements (HelloSign, DocuSign) ✓ Testlodge ✓ MS office (Word, Excel, Powerpoint, Outlook, Teams) ✓ Salesforce ✓ Social Media Platforms (Facebook, Instagram, Tiktok, Twitter, Pinterest) ✓ Lead Generation Tools (Email Finder, Aeroleads) ✓ Engagement rate calculators (Grin, Phlanx) ✓ Recruitment tools (Upwork, Indeed, Kalibr, ZipRecruiter, LinkedIn) ✓ Email marketing & Tracking (Mailchimp, Mailtrack) ✓ Product Listing (Etsy, Chatria) ✓ Video Editing (iMovie, Capcut, Canva) ✓ Stripe ✓ Writing Tools (Grammarly, Quillbot) ✓ Loom ✓ ChatGPT ✓ Calendly ✓ Squarespace ✓ ECW (Entry-level) ✓ Ring Central (Entry-level) Skills as Interior Designer: ✓ 2D & 3D plans ✓ Rendering ✓ Mood boards ✓ FF&E ✓ Sourcing/Site visits ✓ Presentations Skills as Master Plumber: ✓ Plans ✓ Technical Specifications Softwares related: ✓ Sketchup ✓ Autocad ✓ Lumion ✓ MS office ✓ Google Suite
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Ecommerce
    Executive Support
    Communications
    Email Support
    Architectural Design
    Microsoft Office
    Email Communication
    Customer Service
    Canva
    Administrative Support
    Asana
    3D Rendering
    Data Entry
    Interior Design
    Lead Generation
  • $7 hourly

    • 5.0/5
    • (1 job)
    I have worked as an Account Manager in walmart amazon and ebay for 4 years. I am now a Virtual Assistant available 7 days a week. I am a true all-around assistant with the ability to multitask and handle all aspects of business, while increasing overall productivity with efficient work.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Training & Development
    Account Management
    Email Support
    Scheduling
    Email Communication
    Data Entry
    Key Account Management
    Online Chat Support
    Microsoft Excel
  • $13 hourly

    • 5.0/5
    • (7 jobs)
    Team Leader, Senior Product Trainer, Legal and Compliance Specialist, Quality Analyst, Client Support Officer, Investigations Safety Specialist, Retention Specialist, Certified Subject Matter Expert, Senior Customer Service Representative, Medical Claims Specialist, and Virtual Assistant. I started as an agent CSR for the phone (inbound, outbound), email, and chat support. Promoted to be a Certified Subject Matter Expert who does floor walking help to new hire and tenured agents. Months later was endorsed into the Training Department to be a Product Trainer. After years of being a trainer, I was then promoted to be a Team Lead who handles 20 of my agents. I am well experienced in handling I-rate, complex, demanding customers and any escalated issues to resolve. I have almost years of proven experience providing world-class customer service for several outsourcing companies. Worked for the US and Canada-based companies and accounts such as Credit Card, Bank, and Retail Services, Financial, Healthcare, Medical benefits eligibility, Medical Claims, and Travel and Tours, to name a few. At present, I am engaged in a US social media application which I started as an investigation safety specialist, three months later I was given the opportunity to be short-listed as a Quality Analyst in which I was fortunate enough to be promoted. Furthermore, I am also working as Legal Counsel & Compliance Specialist and Client Support Officer for a Work & Travel Company located in our four offices in Gold Coast Australia, Downtown Vancouver Canada and Chancery Lane underground station in Central London. Here is a summary of the technical experiences that I acquired throughout my career: *Tenured Customer Service Representative *Product Trainer *Team Leader *Subject Matter Expert *Familiar with multiple CRM tools (Hubspot, Salesforce, Gforce, Slack, Trello, Confluence etc.) *Strong verbal (phone) communication skills utilizing active listening and proactiveness in speaking with customers. *Strong written (email) communication skills utilizing proper grammar and punctuations. *Knowledge in MS offices *Ability to work independently with little to no supervision *Well developed sense of urgency and follow-through *Ability to multitask multiple systems, screens, and tasks during customer contacts *Time management and adherence to schedule *Ability to learn and adapt to new software technologies *Meets and surpass expectations With my proven commitment and dedication to delivering an outstanding level of customer service skills, I look forward to extending my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Accuracy Verification
    Management Skills
    Client Management
    Training
    Email Communication
    Customer Retention
    Customer Support
    Customer Service
    Cross Functional Team Leadership
    Quality Assurance
    Supervision
    Data Entry
    Phone Support
  • $25 hourly

    • 5.0/5
    • (2 jobs)
    Able to manage multiple tasks simultaneously, and proven ability to reach a targeted goal Computer literate Ability to manage systems support teams Ability to fully understand and perform well in other functions of the department Respond proactively to job changes Excellent interpersonal, communication and servicing skills Proficient in English and Filipino Relate well to people from a variety of cultures The ability to foster relationships & work collaboratively
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Support
    Sales & Inventory Entries
    Google Docs
    Microsoft Word
    Email Communication
    Lead Generation
    Data Entry
  • $8 hourly

    • 5.0/5
    • (8 jobs)
    Been a Virtual Assistant, CSR , Tech Support Analyst, Cold caller, Appointment setter, Chat and Email support, Product Researcher (Dropshipping), and aspiring Copywriter. I am very proud to say that I have good feedback from my previous clients regarding performance and attendance. I am pretty much familiar with the tools and software used. I learn fast. Multitasking is my most vital skill. Excellence is my goal, and I am purpose-driven.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Customer Support
    Technical Support
    Communication Etiquette
    Email Support
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Billing/credit and accounts receivable with basic audit accounting workaround, knowledgable in Chat and email support, customer service initiative. Microsoft exel, Canva, Office 365, OneDrive and word Google Work Space.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Social Media Marketing
    Product Review
    Email Communication
    English
    Typing
    Virtual Assistance
    Microsoft Word
    Customer Service
    Google Docs
    Microsoft Teams
    Accuracy Verification
    Online Chat Support
    Canva
    Data Entry
    Microsoft Excel
  • $8 hourly

    • 5.0/5
    • (4 jobs)
    I can be in assistance with different kinds of opportunity you have for me. My experience with my past jobs will help me help you achieve the goal of your company and business. My willingness and eagerness to learn will be a great success for both of us.. I am dedicated with whatever work I am in ever since I started working. I value my job the same way I value my self, that is why I always make it a point to give my 101 percent to provide exceeding expectations in everything I do at the end of the day. I am available to start working at anytime as soon as possible a job is ready. I can assure you that I will be one of the best asset in your business or company.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Time Management
    Product Knowledge
    Email Communication
    Customer Support
    Communication Etiquette
    Online Chat Support
    Email Support
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