Hire the best Email Handlers in Mabalacat City, PH

Check out Email Handlers in Mabalacat City, PH with the skills you need for your next job.
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  • $12 hourly
    CAREER OBJECTIVE: To work in a demanding environment where I can challenge all my skills, put to test all the knowledge I have gained through my college and work experience to contribute to the success of the company
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Communications
    Email Communication
    Customer Service
    CRM Software
    Fluent
    Technical Support
    Microsoft Outlook
    Real Estate
    HubSpot
    Canva
    Data Entry
    Social Media Marketing
    Adobe Photoshop
    Microsoft Office
  • $15 hourly
    An experienced digital marketing and ecommerce professional with 12 years of expertise in developing and executing successful marketing strategies across various digital channels Skills: • Project Management • Website Design • Website Development • SEO • SEM • SMM • EDM
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    WordPress
    Ebook Writing
    Shopify
    Marketing Strategy
    Web Development
    Pay Per Click Advertising
    Sales Management
    WordPress Theme
    Ecommerce Website Development
    Facebook Ads Manager
    Email Communication
    SEO Setup & Configuration
    Google Analytics
    Google Ads
  • $10 hourly
    My objective is to assist and render quality service to clients seeking professional assistance. I am a team player with exceptional interpersonal skills. I adapt well to any working environment that is teamwork and goal-driven. Also, I have established and maintained a strategic, long-term relationship with both clients and co-workers. My most vital skills, but are not limited to, excellent attention to detail; high level of confidentiality; excellent interpersonal and I specialize in providing an excellent support service to each of my clients as I have an extremely various skillset from working in several different industries. You can count on me with: - Customer Service -Training and Development - E-mail Management and Support - Live Chat Support/ Zendesk -Quality Analyst -Case Manager - Virtual Assistant - General Admin Task -Phone support - Sales Support - Production Coordinator Support -Order Entry and Management - Purchasing - Ecommerce VA/ Customer Service Rep - Telecommunication CSR - Technical Support -Cold Calling - Appointment Setting -Research and Data Entry - Sourcing/Supply Chain - Price Quotes/ Negotiation - Supplier Search -Data research/Analyst for Real Estate account -Marketing staff for Real Estate account
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Virtual Assistance
    Customer Support
    Sales
    Administrative Support
    Customer Service
    Account Management
    Data Analysis
    Technical Support
    Email Communication
    Order Tracking
    Email Support
    Data Entry
    Online Chat Support
  • $5 hourly
    I am earnest, proactive, able to work hard and handle stress, with strong adaptability, responsible for work, and promote team spirit. I have exceptional people skills and follow ethical practices, work standards, and procedures. I worked in a BPO industry for a total of 13 years as a call center agent, became a sales agent coach, and then promoted as a product trainer. I also worked in an ICT company for 4 years as a Quality Assurance. I am a graduate of Associate in Computer Studies. And I look forward to an amazing work opportunity from home.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    QA Management
    Employee Training
    Teaching English
    Order Entry
    Business Coaching
    Online Chat Support
    Email Support
    Email Communication
    Data Entry
    Customer Service
  • $10 hourly
    Obtain a position in a Company where I can maximize my management skills, quality assurance, program development, and training experience. -I have expertise in customer support management since I worked as a Customer service agent for 3 years in a BPO company and handled different accounts like sales, order entry, Managing client's complaints, buy and sell department customer support for eBay, etc. As I start my journey here in Upwork 2 years now after my BPO career, I also multi-task inbound and outbound calls with email support, Creating and resolving Open and On-hold tickets through Zendesk and outlook emails. Can also perform basic editing in Excel files and used to navigate tools like CTM, AWS, Zendesk, BRIA, Outlook, PinkNotes and others.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    BPO Call Center
    Google Sheets
    LinkedIn
    Customer Support
    Copywriting
    Online Research
    Email Communication
    Microsoft Word
    Data Entry
    Order Tracking
  • $17 hourly
    I am an enthusiastic, reliable, and hardworking person who has over 4 years of experience working as a Customer Service Representative in the BPO industry and more than 4 years of experience working as a Virtual Assistant for different clients in the United States giving professional, efficient, and high-quality service to my clients. I am skilled in communicating with clients over the phone and by email. I also have experience with Live Chat support answering clients/customers' concerns and inquiries. I am also very open to using any new tools that get the job done properly. I finish the tasks before the deadline and do not make promises that I will not keep. I am also a team player, but can work alone and with less or no supervision at all. I will be here to assist you with whatever you need for your business, and here to make sure your business goes to the next level! I look forward to working with you in providing excellent service to the point that you will be proud that you hired me! I also have prepared a 'Working Credentials' Google Drive Folder just in case, it has all of the things you would mostly need to get to know me better. It has my resume, introduction video, English proficiency test, IQ test, work samples, personality assessment results, and detailed previous work experiences. drive.google.com/drive/folders/1BZ-n2mGKRyNJjp-kiWjQUCPUf5tBVsyp?usp=drive_link
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Experience
    Customer Satisfaction
    Email Communication
    Customer Service
    Photo Editing
    Video Editing
    Administrative Support
    Customer Support
    Client Management
    Real Estate
    Sales & Marketing
    Team Management
    Phone Support
    Online Chat Support
  • $10 hourly
    I worked as a customer service representative, sales representative, technical support, logistics, E-commerce, dispatcher, and a collections specialist on various companies for 11 years. I am well driven and easy to learn and eager to strive hard. I always exceed the expectations of my clients. I am trust-worthy and able to work under minimal/without supervision. I could be a great fit in your company as I have a ,lot of experience. I promised I would work my ass off to give a promising outcome and will give more profit and good reputation on your company. I've handled US, Canadian, and Australian accounts.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Phone Communication
    Sales
    Customer Support
    Customer Service
    Debt Collection
    Email Communication
    Data Entry
    Logistics Management
    Zendesk
    Supply Chain & Logistics
    Online Chat Support
    Complaint Management
  • $10 hourly
    My name is Costa Joannica Mangubat and I have been a real estate transaction coordinator for more than 2 years now, helping US Based real estate business in leveraging their companies by taking the tedious real estate administrative tasks off their plates as their transaction & listing manager, as well as their social media coordinator. Here are the following tasks that I do, but not limited to: manage executed/signed listing and sale agreements, entering contracts into database, entering data to MLS (listings), schedule property photoshoots(listings), create marketing descriptions for listings, creating brochures, flyers, and social media posts, creating captions, scheduling posts through Hootsuite, etc.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Transaction Data Entry
    Newsletter
    Email Marketing
    Administrative Support
    Sales Letter
    Blog Content
    Marketing
    Graphic Design
    Email Communication
  • $25 hourly
    Need an A+ Virtual Assistant? I got you! I have bunches of skills to showcase such as the following; 💪 Website Creation 💪 Blog Writing 💪 Link Building 💪 Guest Posting 💪 Lead Generation 💪 Research 💪 Customer Service 💪 Email Support 💪 Appointment Setting 💪 Sales Support 💪 Data Entry 💪 Database Management 💪 Calendar Management 💪 Store Management 💪 Process Orders and Refunds, Process Shipments, and Returns Knowledge using these TOOLS ✅ Freshdesk, Zendesk ✅ SEMrush and Ahref ✅ GoDaddy, Asana, Trello, Squarespace ✅ Dear Systems ✅ CANVA ✅ PODIO ✅Airtable ✅ Odoo ✅ Zillow, Trulia, and Redfin ✅ BatchLeads, Call Tools, Xencall ✅ Zappier ✅ SHOPIFY ✅ OBERLO ✅ AliExpress Product Search ✅ Slack and Skype for Communication I love exploring and I can do more than these. I make sure that you won’t regret taking me on board with you. Your Next Virtual Assistant, Mari 😉😉
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Web Design
    Sales Funnel Builder
    WooCommerce
    Brand Research
    Invoicing
    Customer Support
    Product Listings
    Microsoft Excel
    Ecommerce Order Fulfillment
    Administrative Support
    Product Management
    Canva
    Data Entry
  • $10 hourly
    Seeking for someone to help you Level Up Your Business?📈📈📈 Whether you're focused on personal tasks or need a boost in your business, I've got your back. Here are the skills that I can offer: 📧 Email Management: Master your inbox. 📞 Telemarketing: Connect with new opportunities. 🚀 Email & SMS Marketing: Drive engagement and conversions. 🗓️ Appointment Setting: Expand your client base. ⏰ Calendar/Time Management: Maximize every minute. 🎨 Canva: Craft stunning visuals. 📂 Data Entry: Keep your records pristine. 💼 Customer Service: Delight your clients. 💰 Sales: Elevate your revenue. 📱 Social Media Management (Entry level): Boost your online presence. 🔍 Research: Stay ahead of the curve. 📊 Basic Data Analysis: Make informed decisions. Let's connect and find out if we're the perfect puzzle pieces! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Sales
    Email Communication
    Phone Communication
    Data Entry
    Customer Service
    Cold Calling
    Customer Relationship Management
    Sales Presentation
    Customer Experience
    Customer Support Plugin
    Microsoft Office
    Marketing
    Online Chat Support
  • $10 hourly
    Hi. I am Cristina Jane Calonge from the Philippines. I am a graduate of Bachelor of Science in Information Technology and graduated with flying colors. I have solid Customer Service / Sales Representative experience after working few years in the BPO industry. I am also trained to be a team player as I worked as a Customer Service Supervisor for 3 solid years. I am reliable, hardworking and result driven individual. I like to get results all the time and always motivated to stay driven and efficient in whatever task I am given. I am a team player and can work with zero supervision. I pay attention to details and can easily learn any task. I am fairly new in the freelancing world but I can be trained and is always ready to learn new ideas to get your tasks done. Giving up is not in my dictionary and I can assure that I will deliver the result on the time you asked for. Here's the services I offer : Customer Service Sales Representative Cold Caller Appointment Setter Data Entry Supervisor / Admin Task Lead generation Industries that I have worked for : US based Telco account US based Sales account Real Estate Health Insurance Tools that I am good at : Any Microsoft office Mojo Realmode Reonomy Propstream Truthfinder Zendesk Flock Discord Outlook Spreadsheet Should you need my services, feel free to send me an invitation. Have a great day and God bless!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Cold Calling
    Customer Retention
    Online Chat Support
    Phone Communication
    Scheduling
    Customer Service
    Technical Support
    Customer Experience
    Administrative Support
    Email Communication
    Telemarketing
  • $5 hourly
    Are you still on the lookout for a Virtual Assistant? I am a Multi-Tasker, Highly Organized, Problem Solver!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Lead Generation
    Virtual Assistance
    Appointment Setting
    Customer Satisfaction
    Market Research
    Editorial Writing
    Social Media Marketing
    Business Management
    Content Strategy
    Typing
    Email Communication
    Twitter/X Marketing
    Online Chat Support
    Email Support
  • $9 hourly
    For over 8 years of my career working as Sales and Telemarketer I am confident that to be one of the most fit to be with your company I have almost a decade of work experience in the BPO industry both in technical and sales. And had taught me how to both reach and exceed customer's expectations and provide service that they can count on. Self-motivated and goal- oriented professional seeking Virtual Assistant position. Bringing 8 years of hands on experience in handling calls, for information tier 1 support and effectively selling company products and building outstanding customer service to each calls. SUMMARY OF SKILLS AND QUALIFICATIONS: Customer Service expert with 8 years of work experience. *Years of experience as an appointment setter and a cold caller for real estate *Sets appointments for our Real Estate Clients via outbound and inbound cold calling, SMS and email. *Pre-qualify Client leads and ensure quality leads are harvested from the system. Prospect potential property buyers or sellers and convinces them to sit down and meet with the client. *Harvests lead from different portals and social media platforms. *Updates and keeps track of all lead information in the clients database. *Perform follow-up calls with leads *CRM Management and Data entry *Ability to multitask using mediums of communications simultaneously, including phone, email and chat while working in t a fast-paced environment. *Able to respond to on desk queries, explain product benefits, price and offers, and provide assistance in adding new service or upgrading their existing service. *Can negotiate with customers and converts a query into a sale *Consistent in setting appointments *Excellent communication skills *Flexible to work on a graveyard shift *Knowledgeable and with hands on experience with the use of different dialers and CRM tools *Proficient with the use of Google drive, docs, spreadsheet and forms. *Keen to details *Proficient with the use of MS office *Has strong work ethics, independent self-starter and can adapt to change quickly *Have a steady source of motivation that drives me to do my best *Flexible to work on a graveyard shift *High speed internet connection
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    Product Knowledge
    Email Communication
    Customer Support
    Email Support
  • $8 hourly
    Experienced in Billing and Sales Telco account. Looking for part time Social Media Jobs/Typing jobs possible/Non-voice
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Task Coordination
    Sales
    Technical Support
    Customer Service
    Cold Calling
    Email Communication
    Customer Support
    Typing
    Communications
    Survey
    Lead Generation
    Telemarketing
    Outbound Sales
    Email Support
    Ecommerce Support
    Online Chat Support
  • $5 hourly
    I am a committed and hardworking professional who values integrity and a positive working environment. Despite the fact that I am an Intermediate in this profession, I believe I possess certain qualities that enable me to excel in it. I have a Bachelor's degree in Accountancy from Holy Angel University, Philippines. My technical knowledge assists me in meeting my clients' needs. My Specialization: Accounting processes using basic procedures and accounting softwares like Xero and SAP Business One. I help companies to hone their administrative and clerical processes in order to achieve greater management, be successful with sales and level up their accounting procedures.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Accounting Software
    Canva
    Accounting Basics
    Email Communication
    Bookkeeping
    Administrative Support
    Data Entry
    Virtual Assistance
    Accuracy Verification
    Writing
    Financial Accounting
    Accounting
    Microsoft Excel
    Accounts Receivable
    SAP
  • $6 hourly
    ✔Positive attitude. Calm and cheerful when things go wrong. ✔Willingness to learn. Motivated and hard working. ✔Efficient to details and making reports. ✔Can handle and already use on working under pressure. ✔Certified on book keeping and growing a career on BPO industry.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Entry
    Purchasing Management
    Customer Service
    Customer Satisfaction
    Communication Skills
    Online Market Research
    Customer Support
    Data Management
    Email Communication
    Data Entry
    Order Processing
    Customer Service Training
  • $5 hourly
    PROFILE I am a hard-working and self-motivated virtual assistant for almost 3 years with experience in Real Estate company, Sales/Marketing Company. Then, 7 years experience in the BPO industry. My niches would be Appointment setting, Customer Service, Executive Assistant Roles, Sales, and Lead Manager. I am also extremely motivated and passionate in whatever I choose to do. I can handle and deal with different kinds of people and circumstances. Able to focus on work with or without need for supervision. SKILLS / AREA OF EXPERTISE General Virtual Assistant Executive Virtual Assistant Social Media Management Driving for Dollars Virtually Skip trace SMS and Email Blast Cold calling for Real Estate and Sales
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Relationship Management
    Microsoft Outlook
    Google Calendar
    Email
    Freelance Marketing
    Cold Calling
    Appointment Setting
    Microsoft Word
    Microsoft Excel
    Email Communication
  • $15 hourly
    Dedicated customer service expert with 12 years of experience in managing diverse teams and driving exceptional customer satisfaction | Proficient in e-commerce operations, dispute resolution, and strategic planning | Adept at liaising between departments, ensuring seamless deliveries, and optimizing customer experiences Skills: ~ Multichannel Communication: Expertise in handling emails and chats across platforms such as Zendesk Freshdesk ReAmaze Gorgias Facebook/Instagram Business Suite Amazon Seller Central ~ Social Media Management: Skilled at engaging with customers and managing comments on Facebook and Instagram. ~ E-Commerce Operations: Proficient in Shopify order export and fulfillment using: Topdser Dsers Xporter Shipbob Shipstation StarShipit ShipHero ~ Dispute Resolution and Reconciliation: Successfully managed refunds and disputes via Shopify, Amazon Seller Central, Stripe, PayPal, and Checkout.com. Achieved a 90% win rate in chargeback and PayPal dispute resolution. ~ Fraud Prevention: Experienced in intercepting chargebacks using Kount fraud detection software. ~ Logistics Coordination: Ensured seamless deliveries by liaising with different departments, fulfillment centers, and suppliers. ~ Team Leadership: Talent acquisition, onboarding, training, and employee feedback monitoring. ~ Knowledge Base Creation: Built comprehensive knowledge bases, customer service templates and SOPs from scratch. ~ Strategic Planning: Mapped out and implemented action plans for optimal results. ~ Product Range: Worked with print-on-demand, dropshipping, and niche stores across various product categories. ~ Tech Proficiency: Familiar with project management tools (Smartsheets, Asana) and e-commerce applications (Shopify apps, Kount Chargeback Alerts, Amazon Seller Central, Slack, G-Suite). Experiences: - Led a team of 20+ customer service representatives in office-based and remote settings. - Managed social media comments on Facebook and Instagram, ensuring timely responses and positive interactions. - Oversaw Shopify order export, fulfillment, and product listing updates. - Conducted competitor research to enhance offerings and improve operations - Successfully resolved refunds and disputes via various platforms (Shopify, Amazon Seller Central, Stripe, PayPal, Checkout app). - Achieved a 90% win rate in Shopify chargeback and PayPal dispute resolution. - Intercepted chargebacks using Kount fraud detection software. - Coordinated logistics, including uploading tracking numbers and ensuring seamless deliveries. - Facilitated talent acquisition, onboarding, and training processes. - Initial set up and configuration for customer support platforms such as Zendesk, Re:Amaze and Gorgias which includes macros, tagging, triggers/rules and automations with minor experience in AI training - Created a comprehensive knowledge base and SOPs for the customer support team. - Developed and implemented action plans to enhance customer experiences. - Monitored online reviews from Trustpilot, LOOX, Growave, Reviews io and Facebook. - Collaborated with different departments, fulfillment centers, and suppliers to resolve issues
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Gorgias
    Critical Thinking Skills
    Customer Feedback Documentation
    Facebook Messenger
    ChatGPT
    Process Development
    Email Communication
    Alternative Dispute Resolution
    Order Fulfillment
    Customer Support
    Zoho Desk
    Re:amaze
    Freshdesk
    Shopify
    Zendesk
  • $8 hourly
    I can help you with the daily tasks that you can’t handle because of a busy schedule. I can be your full-time Virtual Assistant. I am very much willing to learn new skills in order to meet your needs. It's my goal to help small businesses succeed and achieve their goals. • Fluent in English • self-motivated • effective communicator • flexible • willing to learn • active listener • diligent Experience: - Online ESL teacher for 7 years - data research/ lead generation for 5 years - Shopify product upload (importing to Oberlo, editing price, and images) - Social Media Management - have knowledge on MailChimp - have knowledge on Ontraport - Oberlo Order fulfillment - Edit and import product reviews - order processing on different platforms - Customer support (chat and email) - cold calling (outbound and inbound)
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Processing
    Shopify Apps
    Email Communication
    Google Sheets
    Microsoft Office
    Microsoft Excel
    Typing
    Virtual Assistance
    Shopify
    Data Entry
    Lead Generation
    Dropshipping
  • $10 hourly
    Worked as Admin Support (Dental Billing) - Responsible in entering Patient's information to EHR. Collecting and Processing payments from clients who availed Dental Insurance plan. Responsible in checking insurance eligibility through website. Worked as Patient Care Representative (Dental Billing) - Taking Inbound calls from prospect clients who wants to avail Dental Insurance Plan. An experienced Customer Service Representative that handled Telephone Company account in US for almost 4 years.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Microsoft Word
    Administrative Support
    Microsoft Excel
    Phone Communication
    Scheduling
    Technical Support
    Email Communication
    Medical Billing & Coding
    Electronic Medical Record
    Data Entry
    Google Docs
  • $7 hourly
    I am a graduate of Bachelor of Science in Computer Science. I graduated with an award of best thesis (Mixed Reality) and has been a presenter at a regional colloquium and a candidate in a national conference. As of this moment, I only have a year of working experience as a customer service representative. I am a tech savvy and a fast learner, I can follow instructions accurately, initiate tasks and actions effectively. I am proficient with the use of Microsoft Office (Word, Power point, Excel), Google Apps (Mail, Drive, etc.), Windows (XP, 7, 8, 10) and basic Mac Computers. I am also proficient as a back end developer, PHP, C++ and basic MySQL and proficient as a front end developer using HTML, VB.net and basic CSS. The Web Technologies I have experience with are Wordpress and Wix. The highest typing speed I got is 79 wpm and I'm still working on it to get even faster and better. Furthermore, I'm knowledgeable in Email Handling, Email Marketing, Social Media Marketing and I've been a Chat Support Representative for an E commerce company. My other competencies that I had past experience with are in Data Entry, Data Analysis, Web Research and Admin Assistant. I am willing to learn and expand my knowledge and skills even better. As a Filipino, English is not my first language but I am confident in writing, reading and speaking in English. I can communicate effectively and understand my clients. I took the TOEIC (Test of English for International Communications) and scored 860. Throughout my 5 years in college (2 years vocational, 3 years bachelors), I have been appointed as a leader for many group projects. I can work alone but I can collaborate well with other people or work with a company just as efficiently. I am looking forward to working with you and show everything I know that I can offer.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Microsoft Office
    Online Chat Support
    Customer Service
    Email Communication
    Administrative Support
    Email Marketing
    Social Media Marketing
    WordPress
  • $6 hourly
    As a person I am very motivated, enthusiastic and passionate about any work that I take on. In the past, I used to work as a data entry specialist wherein I mainly collect valid emails needed by a client. In addition to this, I also worked as a customer service representative at UPS International Inc. All these jobs that I took on are a key to myself being a very effective worker. It is my genuine desire to be able to help establish a platform wherein clients are provided the best service that they can obtain. Please contact me if you have any further inquiries about the services that I can do for you, thank you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Customer Service
    Copywriting
    Customer Support
    Data Entry
  • $7 hourly
    SKILL SETS: Experienced Exec Assistant, Team Leader Operations Supervisor, Customer/ Client Support, Email/ Schedule Management, Customer Service Representative, Technical Support Representative, Collection Specialist, Lead Generation, KNOWLEDGEABLE ON THE FOLLOWING TOOLS: ✅ Microsoft Word, Excel, Powerpoint, Outlook, SharePoint, Teams ✅ Google Docs, Sheets, Slides, Suite, Calendar ✅ Amazon, Salesforce, Zoho, HubSpot, CRMs ✅ Skype, Google Meet, Zoom, Slack, Asana 📞 Phones / Voice ✅Inbound and Outbound 💬 Non-Voice ✅Chat ✅Email ✅Social Media ☑️ Own Desktop and Laptop ☑️ Fiber Internet Connection: 35-50 Mbps ☑️ Quiet workplace ☑️ Backup for Internet and Power outage I am a seasoned customer support specialist who has experience in providing support through all 3 major channels, such as phone, email, and chat. I have been in the customer service and technical support role for over 11 years and within my tenure, I managed to climb up the ladder and took over roles such as SME(Subject Matter Expert, and currently managing a team as Team Supervisor. My work experience wasa testament to how competitive and what quality of work I am able to deliver. I have experience in handling the following LOB's: • Amazon Retail • Telecommunication (Comcast) • Airlines Ticket Reservation (United Airlines) • Airbnb • Smart Haven Security Back office. Experienced in handling: • Customer Service (Subject Matter Expert and Team Manager/Supervisor) • Customer Support (Phone, Chat and Email) • Technical Support (Phone, Chat and Email) I would like to established an online, home based job that allows me to use and develop my aforementioned skills. I am working in an BPO industry for over 11 years. Due to the demands of the present time, I am looking to establish a full time-home-based career that will still enable me to portray my role as a father of 2 and help my own family with our finances.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Lead Generation Strategy
    Lead Generation
    Customer Service
    Customer Support
    Technical Support
    Email Communication
    Communication Skills
    Microsoft Outlook
    Microsoft Excel
    Online Chat Support
    Email Support
  • $6 hourly
    A decade of experience in Customer Service for small-scale and large-scale e-commerce businesses. Reliable, trustworthy, resourceful, and experienced virtual assistant. Here's what I do: Provides the best customer experience for customers/clients Creates SOP, templates, and spiels for answering different issues with products and/or services Customer service support for all channels (phones, email, chat, and social media) Provides support and train new team members Admin support Managing your Shopify store Product Listing Product Research for dropshipping business Supplier/Manufacturer Research and reach out Message me and let me help your business grow.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    File Management
    Data Entry
    Management Skills
    Lead Generation
    Email Communication
    Customer Support
    Travel & Hospitality
    Customer Service
    Communications
    Administrative Support
    Virtual Assistance
  • $5 hourly
    I am a full time / part time freelancer specialising in all types of MS Excel and MS Word tasks. Fast, reliable and cost effective service. I am dedicated, self motivated, extremely organized and detail oriented . To be an active part of your fast growing company as well as to improve my inherent and learning skills in this chosen profession. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Virtual Assistance
    Administrative Support
    Email Support
    Office Administration
    Email Communication
    Data Entry
    Microsoft Excel
    Accuracy Verification
    Google Docs
    Microsoft Word
    Computer Skills
    Microsoft Office
  • $7 hourly
    - Outbound Sales Associate at Valet Seller Jan 2021 – Dec 2023 As an outbound sales associate, I excel in developing online sales strategies, promoting services, and products with a proven track record. With extensive experience in providing e-commerce services to multiple clients, I boost sales, engage customers, and optimize online presence. My expertise in e-commerce platforms, digital marketing, and consumer behavior enables me to deliver tangible results. - Account Management Lead at Demand Science April 2019 – Jan 2021 An Account and Production Leader plays a pivotal role in managing and coordinating the entire production process for a specific product or a range of products. They assume responsibility for planning, organizing, and implementing effective strategies to ensure the successful development of the product, while adhering to all specifications and requirements. Collaborating closely with the operations and product development teams, they maintain a seamless and efficient workflow. In this multifaceted role, a Production Leader undertakes a diverse range of tasks, including but not limited to: Recommending Operational Changes: They actively contribute to improving production procedures by identifying areas for enhancement and suggesting innovative approaches. Through their insightful recommendations, they strive to optimize efficiency, productivity, and overall operational effectiveness. Resolving Production Problems: As the leader of the production process, they act as a key troubleshooter, swiftly addressing and resolving any issues or bottlenecks that may arise. They employ their problem-solving skills to overcome obstacles, minimize downtime, and maintain uninterrupted production. Conducting Campaign Performance Evaluations: They conduct comprehensive evaluations of campaign performance, analyzing key metrics and indicators to assess the effectiveness of production strategies. By interpreting data and insights, they identify areas of improvement and devise actionable plans to optimize future campaigns. - Virtual Lead Generation Team Lead at Demand Science Jan 2017 – April 2019 A Team Leader assumes a crucial role in ensuring the optimal functionality of a work group. They provide essential guidance and instruction to team members, encompassing various responsibilities such as decision-making, coaching, mentoring, skill development, and conflict management. With their leadership, they foster an environment of growth and success for the team. In this role, a Team Leader undertakes a range of tasks, including but not limited to: (Developing and Implementing Timelines, Ensuring Achievement of Target Goals, Coaching and Mentoring for Improvement, Managing Conflict) In summary, a Team Leader serves as a linchpin for the success of a work group. They provide direction, support, and guidance, ensuring the team remains focused, motivated, and on track to achieve their goals. By investing in the professional development of team members and effectively managing conflicts, they create a collaborative and productive environment that fosters individual and collective growth. - Lead Generation Specialist at Demand Science Jan 2014 – Jan 2017 As a Lead Generation Specialist, the primary responsibility is to drive sales and effectively market products and services through phone interactions. This role entails handling incoming customer calls, making outbound sales calls, and maintaining a comprehensive understanding of the offered products and services. The objective is to process sales efficiently and consistently meet sales goals. In summary, as a Lead Generation Specialist, the role involves proactively engaging customers through outbound calls, handling incoming calls, maintaining product knowledge, processing sales, and consistently meeting sales goals. The aim is to effectively market products and services, maximize sales opportunities, and provide excellent customer service throughout the sales process.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Account Management
    Amazon Listing Optimization
    Prospect List
    Observational Data Analysis
    Client Management
    Customer Satisfaction
    Campaign Management
    Digital Marketing
    Data Entry
    Email Marketing
    Lead Generation
    Email Communication
    Cold Calling
    Sales
    B2B Marketing
  • $8 hourly
    I am passionate with my work, willing to learn and be trained, have an eyes on the prize attitude. I'm a double degree holder. I graduated with a degree of BS Accounting Technology and BS Accountancy. I have an experience in accounts receivable, invoices, cash flow, payroll, bookkeeping, bank reconciliation and balance sheet. I worked in a logistics company as accounting assistant. I have a experience in billing and accounts receivable for more than 1 year and I'm handling accounts payable in my previous company as well. I have admin skills which I can use in this job and I'm very much familiar with computer software, databases and word processing. I assure you my efficiency and effectiveness with this work.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Real Estate
    Invoicing
    Accounts Payable
    Mathematics
    Data Entry
    Intuit QuickBooks
    Accounts Receivable
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