Hire the best Email Handlers in Mandaluyong City, PH
Check out Email Handlers in Mandaluyong City, PH with the skills you need for your next job.
- $8 hourly
- 4.9/5
- (70 jobs)
Accountant / Bookkeeper Specialist, Certified Quickbooks Proadvisor / Data Entry / Virtual Assistant / Graphic Design Here are my key highlights: - Categorizing Transactions, journal entries, expenses - Can Handle Bank Reconciliation, Recording of Invoices and Bills in Quickbooks - Certified Quickbooks Proadvisor - Excel Master - I can automate any accounting reports in Microsoft Excel. - QuickBooks Setup - Financial Statement Reporting - Data Entry - Can formulate and format excel spread sheet - appointment setter / email management
Email Handling
Web CrawlingBank ReconciliationAccounting BasicsIntuit QuickBooksGoogle SheetsAccounting SoftwareData EntryMicrosoft ExcelMicrosoft OfficeEmail Communication - $8 hourly
- 4.7/5
- (15 jobs)
With over 7 years of experience as a Customer Service Specialist providing support in chat, email and social media platforms, I have honed my ability to identify and resolve both simple and complex customer and client concerns with minimal supervision. My expertise includes handling hotel bookings and online listings for both short-term and long-term rental platforms. I excel in market research, allowing me to strategically adjust pricing that leads to increased bookings. In addition, I worked closely to assist wholesale and retail clients with order placements, shipment tracking, and post-order inquiries. Beyond these experiences, I offer a broad range of administrative skills, such as managing emails and calendars, conducting internet research, social media management, and office administration. I am a fast learner and self-motivated individual with excellent judgment, making me an ideal candidate for your needs. My main focus is delivering high-quality results, and I would love to discuss how I can contribute to your success if you're interested in my services!
Email Handling
Email CommunicationVirtual AssistanceAdministrative SupportLive Chat SoftwareOrder ProcessingCustomer SupportEmail SupportOnline Chat SupportSocial Media ManagementCustomer ServiceCentral Reservation SystemsTechnical Support - $20 hourly
- 5.0/5
- (11 jobs)
As your All-Around Virtual Assistant and Civil Engineer, I am here to comply with everything you might need. I am always here to connect and give my utmost advice. I commit my hundred percent assurance that you'll get what you truly deserve. I am Michael Ross Solano, and I am here ready to serve you. Hire me!
Email Handling
Facebook Ads ManagerYouTubeFacebookSocial Media ManagementSocial Media MarketingInstagramSocial Media ContentYouTube DevelopmentVideo EditingGraphic DesignData EntryEmail CommunicationCanvaAdobe Photoshop - $25 hourly
- 5.0/5
- (2 jobs)
OVER 9 YEARS OF WORK EXPERIENCE / DETAIL ORIENTED / PROACTIVE My name is Pamela and I’m a seasoned Virtual Assistant with more than 9 years of working with different international companies related to my experience. I'm highly motivated, highly organized, responsible, hardworking, honest and consistently produce good quality of work. With exceptional 9 years of experience working in administration industry, I understand the importance of being proactive. I have crafted the ability to anticipate roadblocks and create effective alternative plans. My greatest value to any client is my ability to work independently, freeing up their time to focus on the needs of the business. I always do my best on tasks given. I follow instructions precisely but always use my best judgement and see how processes could be improved. I am passionate about helping small businesses that want to transition to digital world. I take pride and responsibility for working with clients and maintain good relationship by being professional, reliable, honest, loyal and fair. I can help you with: ✓ data entry (typing speed of 50 words per minute) ✓ calendar management ✓ travel arrangement ✓ proofreading ✓ research and conduct data to prepare ad hoc reports and documents ✓ start your website using Wordpress or Shopify ✓ Email Support / Email Handling / Ticket Support ✓ appointment setting Tools I use: ✓ Google Workspace (Docs, Sheets, Drive, Calendar, and Forms) ✓ Microsoft Office (Word, Excel, Powerpoint, Access, OneNote) ✓ File Management: Google Drive, Dropbox ✓ Website management/ CMS: Cpanel, Wordpress, Woocommerce, Shopify ✓ Photo editing: Canva, Adobe Photoshop, Adobe Illustrator ✓ Project management: Trello, Notion, Slack and Asana ✓ Videoconferencing apps: Zoom, Skype, Teams, and Cisco Webex As I navigate thru Upwork, I'm open to take projects like customer service non-voice email or chat support.
Email Handling
Personal AdministrationWebsite MaintenanceLight Project ManagementExecutive SupportAdministrative SupportGoogle WorkspaceTask CoordinationEmail CommunicationGoogle DocsData EntryMicrosoft Excel - $30 hourly
- 5.0/5
- (15 jobs)
Your Executive Assistant with Chief of Staff Expertise – All at a Fraction of the Cost! With over a decade of diverse experience, I bring a unique blend of skills that can elevate your organization to new heights. My background includes: * Dual Expertise: Held roles as Executive Assistant to the CEO and Executive Project Business Manager, while also managing responsibilities as Operations Manager. Functioned in a capacity akin to a Chief of Staff. * CEO Experience: Guided a local manufacturing company to establish itself as the #1 brand in my country and key markets throughout Asia. * Upwork Success: Managed a placement agency on Upwork, achieving 28,847 hours of work with a consistent 4-5 star rating across all freelancers, showcasing my management and organizational prowess. Areas of Expertise: * Business Management / Operations Manager * Chief of Staff / Executive Assistant * Inside sales and outreach * Customer Service Leadership * Customer Success and Account Management * Basic Digital Marketing for Business Project Management * Manufacturing and Distribution Expertise * Social Media Director I’m confident that my fresh perspective and proven track record will significantly enhance your operations. Let’s connect and explore how I can contribute to your success!
Email Handling
Email CommunicationInside SalesFacebook PageFacebookSalesPhone CommunicationCustomer SupportMarketingEmail MarketingProject ManagementFacebook MarketingSales & Marketing - $30 hourly
- 5.0/5
- (11 jobs)
I'm Art, an Expert-Vetted professional in Upwork’s top 1%, ready to bring unparalleled expertise to your project. A C-Level Executive with years of hands-on experience in both B2B and B2C ecosystems, I specialize in Operations Management, E-commerce & Customer Service Management, Project Management, Video Production, Business Development and Digital Marketing. My journey has sharpened my ability to troubleshoot challenges almost instinctively, though I believe that continuous learning is key to staying ahead. What sets me apart is a passion for excellence in every task I undertake. I bring not only my technical skills but also a strong foundation in effective communication and leadership. I’ve invested in advanced training and certifications that drive tangible results for businesses. Key Skills: Operations Management: Skilled in overseeing end-to-end operations, driving efficiency with process automation, workflow optimization, and resource management. Adept at managing teams, setting KPIs, and achieving consistent growth. Creative Project Management: Proficient in leading creative projects from concept to execution. I ensure seamless collaboration between design, marketing, and production teams, while delivering on-time, high-quality results. E-commerce Management: Expertise in managing online stores, product listings, pricing strategies, and customer journey optimization. Experienced in Shopify, Amazon, WooCommerce, and inventory management systems. Process Improvement: Trained in Six Sigma methodologies, I excel in identifying bottlenecks and enhancing productivity. Whether it’s streamlining customer support workflows or improving supply chain processes, I deliver measurable improvements. Digital Marketing: Certified in media buying, growth-driven design (GDD), inbound marketing, and social media strategies. From paid campaigns to email marketing and content strategy, I help businesses elevate their digital presence. If you're seeking expertise in Customer Service, Digital Marketing, Project Management, or Process Improvement, I'm here to support your goals. Let’s not settle for mediocrity—let’s collaborate to achieve excellence and drive success. Looking forward to working with you! Best regards, Art
Email Handling
Facebook Ads ManagerSocial Media AdvertisingProcess ImprovementSearch Engine OptimizationData AnalysisEmail CommunicationCustomer ServiceProject ManagementCustomer SupportContent WritingDigital MarketingEcommerce WebsiteInbound MarketingOnline Chat SupportEmail Marketing - $10 hourly
- 4.9/5
- (14 jobs)
I help eCommerce brands grow their online presence through influencer and affiliate marketing. ❗ Looking to engage targeted influencers to increase your brand’s reach and foster deeper audience connections? ❗ Want to develop a customized marketing plan to drive eCommerce sales and elevate your brand’s presence in the market? ❗ Seeking a partner with a proven track record in creating and managing successful influencer collaborations? I can help you with all these marketing challenges. Whether you’re aiming to tap more and more influencers, drive website traffic, or boost sales, I am here to assist you in achieving your goals. 🎯Manage end-to-end influencer marketing campaigns. 🎯Running an influencer affiliate program through TikTok Shop, Uppromote, and GoaffPro 🎯Manage Ambassador Programs using Shopify Collabs Below are the steps I’ve taken to deliver concrete sales results for eCommerce brands: 1. Developed a comprehensive influencer marketing strategy tailored to meet the brand's objectives. 2. Created all necessary campaign assets, including detailed briefs, tracking systems, and outreach script flow. 3. Set up dedicated outreach email accounts to ensure clear communication without triggering spam filters. 4. Compiled a targeted list of influencers, selected based on well-defined criteria to match the brand’s image. 5. Conducted outreach and implemented testing to identify the most effective engagement strategies. 6. Ensured influencer content aligned with campaign guidelines and brand standards. 7. Tracked, reviewed, and evaluated performance metrics based on the campaign’s initial goals to ensure success. I’d love to learn more about your business and explore how we can seamlessly integrate influencer marketing into your current strategies. Let’s schedule a call to discuss how I can help you move forward!
Email Handling
Partnership & Collaborations OutreachTikTokTikTok MarketingInstagramInfluencer OutreachOutreach StrategyGoogle SheetsSocial Media MarketingInfluencer MarketingLead GenerationData EntrySocial Media PluginEmail CommunicationCanva - $10 hourly
- 4.4/5
- (11 jobs)
I am highly experienced in conducting coaching and up skill session. Supervising a group of 20 agents focusing on maintaining highly competitive result following client based goals. Creating scripts and rebuttals for a sales campaign focusing on actively passing gate keepers and creating needs to close an effective sale. Doing strategic planning to address customer satisfaction. Analyzing performance trend to create an impacting results.
Email Handling
BlockchainCustomer RetentionZendeskCustomer SupportShopifyTelemarketingB2B MarketingCustomer ServiceEmail CommunicationHubSpotBusiness with 1-9 EmployeesSales - $8 hourly
- 5.0/5
- (10 jobs)
Are you drowning in a sea of tasks, seeking a skilled Virtual Assistant to rescue you? --------------------------- With a solid foundation gained from 7 years of experience with prominent legal firms based in PH, I have seamlessly transitioned into a Remote Admin/Executive Assistant and Virtual Administrative VA. I am a seasoned Administrative, Personal, and Executive Assistant to C-level Executives and Business Owners. I gained my experiences and skills in multicultural and dynamic working environments. What sets me apart is the personal touch and care I bring to everything I do, ensuring exceptional service to my clients. My ultimate aim is to contribute to my client's business growth and foster meaningful connections. The services I'm familiar with (though not limited to) are: • Office Support Work • Calendar Management •Vendor and Supplier Management • Email Management • Client Support • Invoicing • Data Entry • File Organization • SOPs • Transcription • Research • Purchase Inventory supplies • Create forms and spreadsheets • HR duties (Onboarding, Payroll etc) • Transcription • Managing Deadlines • Chatgpt tasks •Bill payments •Blog SEO •Graphic design (Canva) •I'M ABLE TO UTILIZE CHATGPT Industry Experience: -Coffee Shop Admin -E-commerce (Amazon) -Law Firm Secretary/Admin
Email Handling
EnglishInventory ManagementVirtual AssistanceEmail CommunicationConduct ResearchPersonal AdministrationExecutive SupportGoogle SheetsGoogle DocsData EntryAdministrative SupportFile MaintenanceMicrosoft ExcelCopywritingCustomer Service - $15 hourly
- 5.0/5
- (2 jobs)
I am result driven and meticulous with extensive experience in performing keyword research. Decisive and independent thinker with superb judgement and creative insights. I utilize keyword research tools to track progress and performance. Create a comprehensive strategy updates,reports and forecasts. Managed Social media campaigns and reviewed all website content in order to optimize it. I am detailed oriented and team player. Worked productively with clients and staff to establish project scopes and accomplish milestones. Completed daily, weekly and monthly tracking reports for traffic and keyword performance. Leadership: Manages a team of approximately 15 – 18 Service Professionals (CSRs). • Ensures 100% of Service Professionals (CSRs) meet and or exceeds their overall customer satisfaction and experience, quality and productivity standards. • Provides consistent, balanced and timely performance feedback on service professional performance. • Ensures a positive work environment, continuous learning and a high quality employment experience for your team. • Provides leadership and manages to all operational standards. • Applies timely performance management standards and processes. • Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution. • Coach, develop and engage the Service Professionals to increase their abilities while enhancing their own careers
Email Handling
Social Media WebsiteQuality AssuranceGamePresentationsMobile GameContent CreationResearch & StrategyEmail SupportEmail Communication - $10 hourly
- 5.0/5
- (3 jobs)
Seasoned and well-rounded Customer Service Team Leader specializing in customer service, order placement, replacement, and resolutions for B2C and B2B. My goal is to complete tasks efficiently that will help your business succeed; manage your day-to-day operations according to your goals, and create opportunities that get you closer to your vision. I am highly trainable, quick to pick up new skills, and obsessed with growth. Core Competencies: + Experienced in recruitment, development, and discipline of a highly engaged team. + Project Management- responsible in planning and overseeing a project to ensure they are completed successfully in a timely manner. + Basic SEO and Keyword Research + Adept at creating reports and documentation + Scheduling and Task Management + Data Collection and Research + Strong problem-solving and decision-making skills with the ability to effectively handle multiple priorities in a changing environment. + Administrative Support- Manage phone, chat, and email accounts. I can also make travel arrangements having an airline travel account background. +Manage daily customer service operations and act as the first point of contact for customers and distributors. Customer Service Experience: - Extensive email and chat support background - Manage and Order tracking - Handle refunds, returns, and exchange - Handle customer complaints and offer a valid solution to the problem - Chat with customers - Handle customer service tickets and provide appropriate solutions and alternatives - Handle B2B orders + MS Office, Google, Canva, Slack, Asana +LiveChat, Lightspeed, Picqer, Visma, DeepL Translator I want to help you. So send me a message and let’s get started!
Email Handling
Order TrackingOnline Chat SupportEmail SupportEcommerceCustomer SupportMarket ResearchAmazon FBAProduct KnowledgeEmail CommunicationAdministrative SupportCustomer ServiceData EntrySEO Keyword Research - $15 hourly
- 4.8/5
- (21 jobs)
I'm a highly motivated Accounting professional with 6 years of experience in Financial and General Accounting who possesses excellent time management skills with the ability to manage and prioritize workload efficiently. Services you can expect from me but not limited to the following: 1. Accounts Payable Management 2. Accounts Receivable Management 3. Bank reconciliation 4. Account reconciliation 5. Cash Flow Analysis 6. Data migration 7. Adjusting journal entries 8. Preparation of Financial Statements 9. Payroll management 10. Tax preparation Accounting/Other software that I'm knowledgeable with: 1. Xero 2. Quickbooks 3. MYOB 4. Buildium 5. Appfolio CRM: 1. Slack 2. Trello 3. Asana Some of the clients I handled were pharmaceutical companies, lodging houses, courier services, pest services, e-commerce, Airbnb, etc. I have also become part of accounting firms before. I am a reliable and trustworthy worker, who always takes initiative and has a lot of attention to detail. I am always open to learning new things and I make sure to give only the best service to my clients. Please don't hesitate to message me. I look forward to working with you. Thank you.
Email Handling
Property ManagementGoogle SheetsEmail CommunicationAdministrative SupportVirtual AssistanceData EntryXeroBookkeepingIntuit QuickBooksPayroll AccountingTax PreparationMicrosoft ExcelBalance SheetBank Reconciliation - $7 hourly
- 5.0/5
- (3 jobs)
With a wealth of experience, I have successfully managed properties on top booking platforms, including: •Airbnb •Booking.com •Expedia •Homeaway / Vrbo •Agoda My Expertise: Payment Collection: I excel at collecting payments, including damage deposits (for non-Airbnb bookings), ensuring a secure and hassle-free transaction process for guests and property owners. Vetting & Screening: I conduct thorough background checks on guests, leveraging various resources, including TPS and social media accounts, to ensure your property remains secure and your guests are trustworthy. Check-in Instructions: I provide clear and detailed check-in instructions to ensure a seamless and stress-free arrival experience for guests. Invoice Creation (Xero): I'm proficient in using Xero to create and manage invoices, streamlining your financial processes. Maintenance Reporting: I promptly report and coordinate the resolution of any maintenance issues, ensuring your property is always in top condition. In-House Assistance: I'm your go-to person for addressing in-house issues like lockouts and power outages, providing quick solutions to keep guests comfortable and satisfied. Calendar Optimization: I expertly manage your property's availability, preventing overbookings Answering Potential Clients' Queries: Responding to inquiries from potential clients, showcasing the property's best features, and addressing any questions or concerns they may have. I'm well-versed in various tools and software, including: Property Management: Hostify, Hostaway Task Management: Asana, Monday.com Financial: Stripe, Xero Booking Platforms: Airbnb, Booking.com extranet, Expedia Partner Central, Vrbo Housekeeping Management : VRS Operto Background Checking: Formstack, TPS Communication: Hospitable, Spoke, Ring Central Time Tracker: Time doctor, Top tracker & Upwork Tracker Ready to boost your property's bookings and guest experiences? Let's discuss how I can tailor my services to your unique needs. Contact me today, and let's embark on a journey to property management excellence together!
Email Handling
Booking Management SystemProperty ManagementAsanaFront DeskHospital ServicesEmail CommunicationReceptionist SkillsOutbound CallCentral Reservation SystemsCustomer ServiceTravel & HospitalityEmail SupportInbound Inquiry - $5 hourly
- 5.0/5
- (5 jobs)
Do you need an assistant to help you get organized and free up your schedule for more important matters? Do you need a quick learner who can efficiently apply what they learned during training? Do you need someone dedicated and responsive? I am Jane and I am a virtual assistant who is ready to help you with your needs. I have had clients for whom I had to do the following: 1. Social media account maintenance 2. Simple content creation on Canva 3. Basic research and lead generation 4. App testing I am also proficient in Google Suite (Mail, Docs, Sheets, Calendar), Word, Excel, and Trello. I also use Grammarly for proofreading documents and content in general. I have received training in Email and Calendar Management, Social Media Maintenance, Project Management, Research, Lead Generation, Expense Reporting, and Travel Management. I am still learning I am willing to be trained for other skills that you may need me to have. I would love to help you out so let's connect soon!
Email Handling
Google CalendarCalendar ManagementVirtual AssistanceEditing & ProofreadingGoogle WorkspaceLead GenerationExecutive SupportAdministrative SupportProject ManagementSocial Media ManagementTopic ResearchMeeting SchedulingEmail CommunicationData EntryVideo TranscriptionEnglish - $20 hourly
- 4.8/5
- (53 jobs)
Seeking clients and job opportunities where I can apply the skills I have gained in the past years as a Virtual Assistant who does web research, data entry, and other general administrative assistance. Since I started being a VA in October 2009, I have had long-term clients and earned clients by referrals. I am confident that I give my best in every job I do and make sure to communicate with my clients to see that we are on the right track for each task. I am someone who initiates doing tasks but asks clarifications when necessary. I am always open and willing to learn new tasks and appreciates working with clients who welcome potential and suggestions.
Email Handling
Social Media ManagementAdministrative SupportGoogle DocsTrelloSchedulingEmail CommunicationData Entry - $13 hourly
- 5.0/5
- (4 jobs)
🌐 Welcome to My Profile! I am dedicated to helping start-ups, small and medium-sized enterprises effectively communicate with their customers, ensuring an outstanding customer service experience that fosters brand loyalty while adhering to company and business policies. 📞 Professional Background: With over 5 years of experience in the call center industry, I have supported companies in insurance, medical, telecommunications, and financial sectors across the United States and Australia. Since August 2017, I've been excelling in remote roles, focusing on email customer support and ticket management. 🛠️ Technical Proficiency: I am well-versed in various web-based tools, including Freshdesk, Google Suite, and Salesforce, enabling seamless integration into your existing workflows. 🛍️ ECommerce Expertise: My experience extends to supporting customers on popular ECommerce platforms such as Shopify, Volusion, Amazon Seller Central, and eBay. I understand the nuances of these platforms and can ensure smooth customer interactions. 🌎 International Exposure: Having supported clients in the United States, United Kingdom, and Australia, I bring a global perspective to customer service. I am adept at understanding diverse customer needs and preferences. 🔧 Skill Set Overview: Customer service excellence Phone handling and support Back office support Email and chat support Order review and processing Basic reporting Billing processes Pre-sales support Phone screening Customer verification Service provisioning and setup Handling medical notes and records 💼 Why Choose Me: I am not just a service provider; I am a strategic partner in ensuring your customers receive exceptional support. My extensive experience and commitment to excellence make me an ideal choice for businesses seeking a reliable and skilled professional. 📈 Let's Collaborate: Whether you need ongoing customer support or assistance with a specific project, I am here to help. Let's connect and discuss how I can contribute to the success of your business. 📧 Feel free to message me here on Upwork to discuss your unique needs. I look forward to the opportunity to contribute to your business success! 🚀
Email Handling
BootstrapCSS 3HTML5Front-End DevelopmentAccountingQuickBooks OnlineBookkeepingGoogle DocsEmail CommunicationCustomer SupportAnswered TicketCustomer ServiceOrder TrackingFreshdeskEmail Support - $12 hourly
- 5.0/5
- (56 jobs)
Jello! Welcome to my UpWork Profile. Here's what you need to know about me: 9 years experience working homebased in Upwork. (I was already here when it was still oDesk) 3 years working in BPO companies in Manila. I have worked as Subject matter expert and trainer for new hires. 1 year as an English tutor to international students. Here's a list of my past work experiences before UpWork: Customer and Tech and Sales Support for AT&T and T-mobile Subject Matter Expert and Academy-Bay Coach for AT&T Lead Generation Specialist for a mortgage company Here's a list of some of my past work experiences in UpWork: Email, Chat, Phone and Admin Support for e-Commerce brands Instagram and Facebook Marketer for Supplements, Clothing, Home Goods and Beauty Brands Influencer Support and Outreach Specialist Appointment Setter for Aesthetic Clinics based in the US Quality Analyst for an electronic brand Data Entry and Web Research Specialist Lead Generation Specialist for a Food Delivery App Profile, Article and Blog writer Virtual Assistant and Admin Support Supply Chain Manager Here are some of the softwares I have used: Zendesk, FrontApp, Gmail Shopify, Amazon Byrd, Shipmonk, Supply Chain Solutions, Keep Space Canva, Adobe Photoshop Hubspot, Mailchimp, Instantly, Dripify
Email Handling
Influencer MarketingInstagram MarketingEmail MarketingLead GenerationCustomer ServiceEmail CommunicationOnline Chat Support - $8 hourly
- 5.0/5
- (24 jobs)
Familiarity: Zendesk | Zoho | Helpscout | Gorgias Shopify | AliExpress | Oberlo | Gooten | Printful | Dropified | Teelaunch | Printify | CustomCat | CJ Dropshipping I am dedicated to achieving complete customer and client satisfaction in all endeavors. With a background of 10 years in email support and 6 years serving as a lead customer support agent for various E-commerce and dropshipping stores, I possess extensive expertise in managing customer support emails. This includes addressing tracking and shipping concerns, handling returns and exchanges, providing product information, assisting with pre-sale inquiries, post-sale support, and more. I am confident that my qualifications will greatly benefit your organization. Moreover, I hold a Bachelor of Arts degree in Mass Communication, further enhancing my skills in customer service. My previous roles in office-based settings include positions at Vocativ Systems (serving the circuitcity.com account), VXI Philippines (supporting the AT&T account), Dreamscape Networks (assisting the Aust Domains account), and Lazada E-Services (providing customer service email support for the lazada.com.my account). I approach every task with integrity and a strong sense of responsibility. As a goal-oriented, highly motivated individual with a professional demeanor, I am eager to contribute to your team. I am looking forward to the opportunity to collaborate with you!
Email Handling
Customer Experience Management SoftwareCustomer ServiceCustomer ExperienceProduct KnowledgeEcommerceShopifyCommunication EtiquetteCustomer SupportAliExpressEmail CommunicationOrder ProcessingSocial Media ManagementZendeskEmail Support - $10 hourly
- 5.0/5
- (1 job)
Need help in your business? I’m a seasoned Account Manager with 17 years work experience.I can help you with any administrative help needed to get it off your plate, as I myself have an entrepreneurial mindset. Working with me YOU WILL STOP STRUGGLING with administrative tasks and YOU CAN FOCUS on bigger goals in running the business. 𝐖𝐇𝐀𝐓 𝐂𝐀𝐍 𝐈 𝐁𝐑𝐈𝐍𝐆 𝐓𝐎 𝐓𝐇𝐄 𝐓𝐀𝐁𝐋𝐄? 🌟Customer Onboarding 🌟 Product Adoption 🌟 Customer Retentions 🌟 Increase in ARR/Expansion 🌟 Renewals 🌟 Customer Advocacy As your VIRTUAL ASSISTANT, I can take care of: ✅ PROJECT Coordination: - Facilitate seamless communication between clients to ensure the successful completion of projects, ensuring projects are completed on time with high-quality standard - Conduct timely follow-ups with team members and clients -Be the first point of contact for addressing administrative queries from other team member ✅ ADMIN Support: - Respond to email, manage calendar, schedule appointments and organize meetings - Maintain and update databases, create reports - Facilitate travel bookings and accomodations - Create presentations ✅ RESEARCH and INFORMATION Gathering: -Conduct research on various topics, compile findings, and present information in a concise and understandable manner. -Stay up to date on industry trends, market conditions and competitors to assist with business strategies or decision-making processes. ✅ INQUIRY Management - Responding to inquiries from different platforms (email, chat, social media comments, DMs, etc) daily - Sending out pre-made and customized packages to warm leads - Setting up automated follow-ups for unresponsive clients ✅ DATA/ FILE Management -Organize and maintain digital files, documents, and records. Ensure data accuracy, integrity, and confidentiality -Assist in data analysis, reporting, and presentations -Streamline data-related processes and contribute to data-driven decision making. -Data Entry ✅ EMAIL MANAGEMENT - DAILY Inbox Management - delete spam, tag newsletters to be read later, and implement - Sending emails on your behalf - Manage and organize emails, respond to inquiries, and forward important messages to the appropriate parties - Responding to client emails and inquiries in a timely manner ✅ TECHNICAL Assistance -Provide technical support and troubleshoot issues related to software, hardware, and digital tools. -Troubleshoot audio/video conferencing systems, resolve software glitches, and assist with remote collaboration tools. -Help team members adapt to new technologies and systems. BRIEF DESCRIPTION ABOUT ME: 🔥I'm a strategy thinker, sales & client relationship management professional. My clients are based in Australia, New York, Sweden, Nethearlands, Paris France, Canada and North America Region. 🔥 I've managed fortune 500 accounts for a US based IT company Accenture, the accounts include L’Oreal, UNICEF, Orica, X Shore, Osmotica and Enwave among many others. 🔥 I have over 5 years of experience in client relations, account management, strategic advisory, market research & competitive analysis 🔥 I've worked as Technical Support Representative for 7 years, helping users with their technical issues via, chat, call, email or remote troubleshooting. I understand how important your projects are and I am committed to ensuring it's a success. What makes me stand out are my integrity, transparency, passion to succeed, professionalism, and great work ethic. I consistently upskill myself and I learn new things every time as learning never stops. I am eager to hear about what task you require completed. Let's discuss more over a call ☎️ or a chat 💬.
Email Handling
Customer RetentionCustomer ExperiencePhone SupportCustomer SupportIT SupportEnd User Technical SupportMicrosoft OfficeCommunicationsCall SchedulingLeadership SkillsEmail CommunicationMicrosoft Excel - $6 hourly
- 4.9/5
- (7 jobs)
My top priorities are quality work and client satisfaction. I work hard to ensure that my clients are 100% satisfied with my work quality and accurate service with quick turnaround. A highly motivated, proactive, flexible and innovated virtual assistant with 3 years experience in a work from home industry who is passionate in helping start-up business and internet marketers with different nationalities I have worked in various types of jobs which helped me acquire different kinds of skill sets and work ethics making it an advantage. Areas of expertise: *Administrative tasks Data Entry experience MS Word, MS Excel , Typing , Copy Writing and Google Spreadsheet *Order Fulfillment (Shopify / Oberlo / AliExpress) *Email support (Zendesk)(Helpscout) * Face book Moderator *Online Researcher *Order processing With these experiences, I can confidently say that I am able to face challenges in any given field.
Email Handling
Social Media ManagementCustomer ServiceOrder ProcessingCustomer SupportEmail CommunicationData Entry - $13 hourly
- 5.0/5
- (2 jobs)
I am an enthusiastic, reliable, and a hardworking individual who has years of extensive experience providing excellent customer service with general admin tasks. I am a woman of my word who also believes in honesty and good working relation. I have excellent time management skills as I value time so much. I aim to always deliver a job well and passionate in everything that I do. I am well versed in the English language with little to no native accent. A workhorse in terms of customer satisfaction, leadership and discipline. In addition, I was awarded twice for being at the top of the team exceeding expectations.
Email Handling
Microsoft ExcelOffice 365Customer Support PluginEmail CommunicationDecision MakingSalesforceCritical Thinking SkillsStatus ReportsData EntryInventory ManagementPhone CommunicationMultitaskingSchedulingPhone Support - $10 hourly
- 5.0/5
- (4 jobs)
Experienced and service-driven professional with a strong background in office operations, vendor management, and workplace services. Detail-oriented professional with over 15 years of experience in office administration, facilities management, HR support, and database management. Skilled in calendar management, meeting coordination, travel arrangements, and corporate event execution.
Email Handling
HR & Recruiting SoftwareCustomer ServiceBusiness OperationsWeb DesignData ManagementInvoicingMobile App DevelopmentAdobe PhotoshopData EntryFile ManagementEmail CommunicationTask Coordination - $8 hourly
- 4.9/5
- (4 jobs)
A Marketing degree who has a banking experience and has strong interpersonal skills and very keen into details and has an advance knowledge about Microsoft Excel, Microsoft Word, Sharepoint and Office 365. I have been exposed in working with Adobe Photoshop. Currently doing transaction monitoring
Email Handling
Business Process ManagementProcess ImprovementInvoicingTransaction Data EntryGoogle SheetsBookkeepingBank ReconciliationAdministrative SupportData EntryFile ManagementData AnalysisEmail CommunicationCanva - $9 hourly
- 5.0/5
- (4 jobs)
Hi, Trisha here. I'm a General Virtual Assistant from the Philippines. When you work with me we have the same goal: Taking your business to the next level. Here's what I specialize in: -Social Media Marketing -Lead Generation 📈 -CRM Management 👩💼 -Scheduling 🗓 -Bookkeeping 📓 -Social Media Management 🤘 -Facebook Ads 📺🗞📰 -Perform Market Research 🥸 -Booking 🙌 -Managing Contacts☎️🤙 -Organizing 👩💼 -Ad Copy👩💻 -I can also do a little bit of canva and photoshop ☺️🤯 I take everything I've learned, plus deep research into your needs, your wants and your time. combine it to provide up to date and on time reports. By the way -- I work with the type of business owner who cares about quality, because you know getting A+ work will definitely get the Job done fast and well prepared. If that sounds like you, I'm the right person to help. I have experience working with E-commerce, B2B Lead Generation, B2C and real state How would it feel if I can generate a consistent $10K to $15K per month for your business? In less than 2 months I was able to generate $20K US dollars in return That's almost 1,500% return in investment!! 🤯🤯🤯
Email Handling
BookkeepingAd CopyMicrosoft OfficeEmail CommunicationSchedulingLead GenerationSocial Media ManagementFacebook Ads Manager - $6 hourly
- 0.0/5
- (1 job)
Intense knowledge in bookkeeping and cash flow management, with 20-plus years of professional working experience and proven expertise in the field of Finance/Cash Management. I help business owners manage their financial records by accurately recording and reconciling financial transactions, streamlining the process, and helping them make strategic decisions. I have a positive can-do attitude, pay strong attention to detail, and am passionate about working with numbers. A competent individual who can problem-solve and has the ability to analyze any given situation. I have acquired a certificate of achievement from Coventry University, England, from the online course Understanding Financial Statements. A Certified Quickbooks and Xero Advisor, well-versed in Accounting cloud-based software and online tools. With a certificate of completion from the Freelancing Course, at Surge Freelancing Marketplace formerly FVA Consultancy and MAB Online Academy for Online Bookkeeping.
Email Handling
Merchant Account SetupData EntryEmail CommunicationTransaction Data EntryFinancial AnalysisAccuracy VerificationAccounts ReceivableAccounts PayableCash Flow AnalysisBank ReconciliationBookkeeping - $7 hourly
- 2.3/5
- (1 job)
Suppose you're looking for a long term. In that case, a smart worker with excellent communication skills and years of experience doing a variety of administrative functions such as data entry, web research, virtual assistance, customer service, data/image annotation, and annotation reviews, amongst others, TRY ME. I am hardworking, self-motivated, honest, and precise. My typing speed is 50 words per minute. I also ensure that I submit high-quality work within the turnaround time and meet all my targets, which proves that I am a results-oriented person. I have more than 20 years of experience in my field (banking, legal, customer and administrative support, documentation, research, data entry/data encoding). My expertise and core competencies are, but not limited to: Legal Documentation and Process Server Customer Support/Technical Support WordPress Technical Setup Lead Generation/Prospect Inspection/Email Outreach Content Moderation Social Media Engagement Administrative Support Data/Image Annotator Annotation Reviewer Interested? Contact me and expect to be WOWED! Thank you.
Email Handling
DocumentationAmazonWordPressAdministrative SupportCustomer ServiceTechnical SupportDatabase OptimizationClient ManagementFinancial ManagementSupervisionManagement Information SystemPeople ManagementCorporate GovernanceEmail CommunicationData Entry - $7 hourly
- 0.0/5
- (1 job)
**12 years experience in Customer Service resolving complex customer inquiries, building strong customer relationship and increasing customer engagement. **Consistent in exceeding the target goal both Inbound and Outbound campaign with sales and collections. **Managing staff and implementing strategies for performance improvement both quality and quantity. **Answer email and provide good customer service. **Answer internal escalation. **Monitor performances and has done coaching. **Plan and Organize productivity. **Resolve customer inquiries via phone and email. **has experience in taking calls for Inquiries, placing orders, collections, retention, upselling, cross selling.
Email Handling
Communication EtiquetteOrder FulfillmentCustomer ServiceTime ManagementEmail CommunicationData EntryCustomer SatisfactionProduct KnowledgeCustomer SupportPhone SupportOrder Tracking Want to browse more freelancers?
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