Hire the best Email Handlers in Mandaluyong City, PH

Check out Email Handlers in Mandaluyong City, PH with the skills you need for your next job.
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  • $10 hourly
    Seasoned and well-rounded Customer Service Team Leader specializing in customer service, order placement, replacement, and resolutions for B2C and B2B. My goal is to complete tasks efficiently that will help your business succeed; manage your day-to-day operations according to your goals, and create opportunities that get you closer to your vision. I am highly trainable, quick to pick up new skills, and obsessed with growth. Core Competencies: + Experienced in recruitment, development, and discipline of a highly engaged team. + Project Management- responsible in planning and overseeing a project to ensure they are completed successfully in a timely manner. + Basic SEO and Keyword Research + Adept at creating reports and documentation + Scheduling and Task Management + Data Collection and Research + Strong problem-solving and decision-making skills with the ability to effectively handle multiple priorities in a changing environment. + Administrative Support- Manage phone, chat, and email accounts. I can also make travel arrangements having an airline travel account background. +Manage daily customer service operations and act as the first point of contact for customers and distributors. Customer Service Experience: - Extensive email and chat support background - Manage and Order tracking - Handle refunds, returns, and exchange - Handle customer complaints and offer a valid solution to the problem - Chat with customers - Handle customer service tickets and provide appropriate solutions and alternatives - Handle B2B orders + MS Office, Google, Canva, Slack, Asana +LiveChat, Lightspeed, Picqer, Visma, DeepL Translator I want to help you. So send me a message and let’s get started!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Tracking
    Online Chat Support
    Email Support
    Ecommerce
    Customer Support
    Market Research
    Amazon FBA
    Product Knowledge
    Email Communication
    Administrative Support
    Customer Service
    Data Entry
    SEO Keyword Research
  • $20 hourly
    As your All-Around Virtual Assistant and Civil Engineer, I am here to comply with everything you might need. I am always here to connect and give my utmost advice. I commit my hundred percent assurance that you'll get what you truly deserve. I am Michael Ross Solano, and I am here ready to serve you. Hire me!
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    Facebook Ads Manager
    YouTube
    Facebook
    Social Media Management
    Social Media Marketing
    Instagram
    Social Media Content
    YouTube Development
    Video Editing
    Graphic Design
    Data Entry
    Email Communication
    Canva
    Adobe Photoshop
  • $25 hourly
    OVER 9 YEARS OF WORK EXPERIENCE / DETAIL ORIENTED / PROACTIVE My name is Pamela and I’m a seasoned Virtual Assistant with more than 9 years of working with different international companies related to my experience. I'm highly motivated, highly organized, responsible, hardworking, honest and consistently produce good quality of work. With exceptional 9 years of experience working in administration industry, I understand the importance of being proactive. I have crafted the ability to anticipate roadblocks and create effective alternative plans. My greatest value to any client is my ability to work independently, freeing up their time to focus on the needs of the business. I always do my best on tasks given. I follow instructions precisely but always use my best judgement and see how processes could be improved. I am passionate about helping small businesses that want to transition to digital world. I take pride and responsibility for working with clients and maintain good relationship by being professional, reliable, honest, loyal and fair. I can help you with: ✓ data entry (typing speed of 50 words per minute) ✓ calendar management ✓ travel arrangement ✓ proofreading ✓ research and conduct data to prepare ad hoc reports and documents ✓ start your website using Wordpress or Shopify ✓ Email Support / Email Handling / Ticket Support ✓ appointment setting Tools I use: ✓ Google Workspace (Docs, Sheets, Drive, Calendar, and Forms) ✓ Microsoft Office (Word, Excel, Powerpoint, Access, OneNote) ✓ File Management: Google Drive, Dropbox ✓ Website management/ CMS: Cpanel, Wordpress, Woocommerce, Shopify ✓ Photo editing: Canva, Adobe Photoshop, Adobe Illustrator ✓ Project management: Trello, Notion, Slack and Asana ✓ Videoconferencing apps: Zoom, Skype, Teams, and Cisco Webex As I navigate thru Upwork, I'm open to take projects like customer service non-voice email or chat support.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Personal Administration
    Website Maintenance
    Light Project Management
    Executive Support
    Administrative Support
    Google Workspace
    Task Coordination
    Email Communication
    Google Docs
    Data Entry
    Microsoft Excel
  • $15 hourly
    I'm a highly motivated Accounting professional with 6 years of experience in Financial and General Accounting who possesses excellent time management skills with the ability to manage and prioritize workload efficiently. Services you can expect from me but not limited to the following: 1. Accounts Payable Management 2. Accounts Receivable Management 3. Bank reconciliation 4. Account reconciliation 5. Cash Flow Analysis 6. Data migration 7. Adjusting journal entries 8. Preparation of Financial Statements 9. Payroll management 10. Tax preparation Accounting/Other software that I'm knowledgeable with: 1. Xero 2. Quickbooks 3. MYOB 4. Buildium 5. Appfolio CRM: 1. Slack 2. Trello 3. Asana Some of the clients I handled were pharmaceutical companies, lodging houses, courier services, pest services, e-commerce, Airbnb, etc. I have also become part of accounting firms before. I am a reliable and trustworthy worker, who always takes initiative and has a lot of attention to detail. I am always open to learning new things and I make sure to give only the best service to my clients. Please don't hesitate to message me. I look forward to working with you. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Property Management
    Google Sheets
    Email Communication
    Administrative Support
    Virtual Assistance
    Data Entry
    Xero
    Bookkeeping
    Intuit QuickBooks
    Payroll Accounting
    Tax Preparation
    Microsoft Excel
    Balance Sheet
    Bank Reconciliation
  • $10 hourly
    I am highly experienced in conducting coaching and up skill session. Supervising a group of 20 agents focusing on maintaining highly competitive result following client based goals. Creating scripts and rebuttals for a sales campaign focusing on actively passing gate keepers and creating needs to close an effective sale. Doing strategic planning to address customer satisfaction. Analyzing performance trend to create an impacting results.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Blockchain
    Customer Retention
    Zendesk
    Customer Support
    Shopify
    Telemarketing
    B2B Marketing
    Customer Service
    Email Communication
    HubSpot
    Business with 1-9 Employees
    Sales
  • $25 hourly
    12 years work experience for both customer service, collections, Quality Assurance and as a Telephone Sales Representative both Inbound and Outbound in a variety of products and services; Worked with Space Next Door Singapore as Sales Executive (Freelancer), Printy Pets Pte Ltd as Quality Assurance (Freelancer) Event Delegate MX Media Sales (Freelancer), Citibank Tele sales selling insurance and bank products, became Citibank's top seller for 2 consecutive years also worked abroad for a year and a half with OCBC Malaysia as Customer Service Senior Executive doing inbound and outbound sales generating leads and as a bank front liner. I also work with American Express Incorporated as a credit analyst for 2 yrs. I became their Employee of the year for 2016 and still on top for 2017.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Canva
    Debt Collection
    Sales
    Relationship Management
    Data Mining
    Email Communication
    SharpSpring
    Telemarketing
    Lead Generation
    Price & Quote Negotiation
    Trello
    Adobe Creative Suite
    Cold Calling
    Airtable
    Gorgias
    HubSpot
  • $9 hourly
    Are you drowning in a sea of tasks, seeking a skilled Virtual Assistant to rescue you? --------------------------- With a solid foundation gained from 6 years of experience with prominent legal firms based in PH, I have seamlessly transitioned into a Remote Admin/Executive Assistant and Virtual Administrative VA. I am a seasoned Administrative, Personal, and Executive Assistant to C-level Executives and Business Owners. I gained my experiences and skills in multicultural and dynamic working environments. What sets me apart is the personal touch and care I bring to everything I do, ensuring exceptional service to my clients. My ultimate aim is to contribute to my client's business growth and foster meaningful connections. The services I'm familiar with (though not limited to) are: • Office Support Work • Calendar Management •Vendor and Supplier Management • Email Management • Client Support • Invoicing • Data Entry • File Organization • SOPs • Transcription • Research • Purchase Inventory supplies • Create forms and spreadsheets • HR duties (Onboarding, Payroll etc) • Transcription • Managing Deadlines • Chatgpt tasks •Bill payments •Blog SEO •Graphic design (Canva) •I'M ABLE TO UTILIZE CHATGPT Industry Experience: -Coffee Shop Admin -E-commerce (Amazon) -Law Firm Secretary/Admin
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    English
    Inventory Management
    Virtual Assistance
    Email Communication
    Conduct Research
    Personal Administration
    Executive Support
    Google Sheets
    Google Docs
    Data Entry
    Administrative Support
    File Maintenance
    Microsoft Excel
    Copywriting
    Customer Service
  • $9 hourly
    Hi, Trisha here. I'm a General Virtual Assistant from the Philippines. When you work with me we have the same goal: Taking your business to the next level. Here's what I specialize in: -Social Media Marketing -Lead Generation 📈 -CRM Management 👩‍💼 -Scheduling 🗓 -Bookkeeping 📓 -Social Media Management 🤘 -Facebook Ads 📺🗞📰 -Perform Market Research 🥸 -Booking 🙌 -Managing Contacts☎️🤙 -Organizing 👩‍💼 -Ad Copy👩‍💻 -I can also do a little bit of canva and photoshop ☺️🤯 I take everything I've learned, plus deep research into your needs, your wants and your time. combine it to provide up to date and on time reports. By the way -- I work with the type of business owner who cares about quality, because you know getting A+ work will definitely get the Job done fast and well prepared. If that sounds like you, I'm the right person to help. I have experience working with E-commerce, B2B Lead Generation, B2C and real state How would it feel if I can generate a consistent $10K to $15K per month for your business? In less than 2 months I was able to generate $20K US dollars in return That's almost 1,500% return in investment!! 🤯🤯🤯
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Bookkeeping
    Ad Copy
    Microsoft Office
    Email Communication
    Scheduling
    Lead Generation
    Social Media Management
    Facebook Ads Manager
  • $8 hourly
    Accountant / Bookkeeper Specialist, Certified Quickbooks Proadvisor / Data Entry / Virtual Assistant / Graphic Design Here are my key highlights: - Categorizing Transactions, journal entries, expenses - Can Handle Bank Reconciliation, Recording of Invoices and Bills in Quickbooks - Certified Quickbooks Proadvisor - Excel Master - I can automate any accounting reports in Microsoft Excel. - QuickBooks Setup - Financial Statement Reporting - Data Entry - Can formulate and format excel spread sheet - appointment setter / email management
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Web Crawling
    Bank Reconciliation
    Accounting Basics
    Intuit QuickBooks
    Google Sheets
    Accounting Software
    Data Entry
    Microsoft Excel
    Microsoft Office
    Email Communication
  • $10 hourly
    As a dedicated and experienced Customer Service Specialist, I possess over 6 years of expertise in delivering exceptional support and enhancing customer satisfaction. I excel in handling high volumes of inquiries through various channels, including phone, email, chat, and social media. My strong communication skills, both verbal and written, enable me to effectively address customer concerns, resolve issues, and provide clear, accurate information. My background includes developing and implementing customer service protocols, creating help articles, and providing training to team members to ensure consistent service excellence. Known for my proactive approach and problem-solving abilities, I thrive in fast-paced environments and am adept at multitasking. My commitment to maintaining a positive and professional demeanor in all customer interactions has consistently resulted in high customer satisfaction ratings and repeat business. I am passionate about building strong customer relationships and am always eager to go the extra mile to ensure a seamless and pleasant customer experience.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Technical Project Management
    Email Communication
    Problem Resolution
    Customer Support
    Customer Service
    Data Entry
    Administrative Support
    Incident Management
    Computer Skills
    Order Processing
    Email Support
    Phone Support
    Inbound Inquiry
  • $8 hourly
    Graduate of B.S. Engineering Pre-opened hotel properties in the Philippines : 3 Citadines 1 Somerset Has good leadership and can work with minimum supervision. Has been in the IT industry for more than 15 years.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Fulfillment
    Technical Support
    Product Knowledge
    Email Communication
    Data Entry
    Email Support
    Online Chat Support
    Salesforce Service Cloud
    Zendesk
  • $5 hourly
    I started my career as a Field Sales Service Representative handling different products like pharmaceuticals, real estate, office equipment, telecommunication equipment, dental equipment, and, hospital equipment. In each company I worked with, I got promoted to Sales Supervisor because of my inclination to develop agents with the right behaviors toward customer interaction. 2007 I entered the BPO industry, further developing and enhancing my sales and customer service skills. I have also been exposed to technical support issues, customer service escalations, and sales. In 2012, I was promoted to Team Leader handling Sales/Service Representatives. I trained agents on proper call handling by applying the needed behaviors such as but not limited to building rapport, active listening, acknowledging concerns, applying call control, demonstrating confidence, empathizing, taking ownership, setting proper expectations, and helping them successfully achieve their KPIs such as AHT, Call Handle Time & CSAT consistently. I am inclined toward customer satisfaction as the primary driver to success in every service provider or retail business. In 2022, I started working as a Freelancer. First, as a retention agent through Upwork, handling customers’ complaints and preventing them from canceling their orders. I also had experience working as a Virtual Assistant at another company managing 2 clients, one client asked me to handle his FB account, and another client gave me the responsibility of updating their leads' information. In March 2023 I started working as a work-from-home Service Representative in a BPO company convincing customers to set up an appointment with our hearing and sleep study centers so our clinics can have the opportunity to sell hearing aids and mouthpieces for sleep apnea. I have been consistently getting 100% quality scores. I believe I can significantly contribute to your institution’s growth and development and be one of the resource persons your company can fully utilize. I am always willing to learn, a fast learner, and can deliver because I am dedicated.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Communication
    Time Management
    Communication Etiquette
    Customer Support
    Order Fulfillment
    Interpersonal Skills
    Email Support
    Order Tracking
  • $8 hourly
    I have a good variety of different skill sets and attributes. I am passionate of helping people/customers. I been to various industries of employment and I can see myself that I am a good fit for this role and team. I Can handle different kind of customers with minimal supervision, I am a team player and can meet tasks before deadline.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Administrative Support
    Recruiting
    Customer Service
    Interpersonal Skills
    Product Knowledge
    Office Administration
    Time Management
    Email Communication
    Online Chat Support
  • $5 hourly
    2 years experienced Executive Assistant, Customer Service and General Admin.. Proven efficiency with an ability to quickly learn and navigate all computer software for your business/job needs: -Google Workspace -Hubspot Digital Marketing -Microsoft Office -Clickup -Canva -Zendesk -Fusedesk -Active Campaign -Zoom -Quickbooks -Xero -Dialpad -Aircall -Research -Date Entry
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Slack
    Customer Service
    Office Administration
    Administrative Support
    Lucidchart
    Data Entry
    Email Communication
    LinkedIn Plugin
    Bookkeeping
    Email Support
    HubSpot
  • $7 hourly
    With a wealth of experience, I have successfully managed properties on top booking platforms, including: •Airbnb •Booking.com •Expedia •Homeaway / Vrbo •Agoda My Expertise: Payment Collection: I excel at collecting payments, including damage deposits (for non-Airbnb bookings), ensuring a secure and hassle-free transaction process for guests and property owners. Vetting & Screening: I conduct thorough background checks on guests, leveraging various resources, including TPS and social media accounts, to ensure your property remains secure and your guests are trustworthy. Check-in Instructions: I provide clear and detailed check-in instructions to ensure a seamless and stress-free arrival experience for guests. Invoice Creation (Xero): I'm proficient in using Xero to create and manage invoices, streamlining your financial processes. Maintenance Reporting: I promptly report and coordinate the resolution of any maintenance issues, ensuring your property is always in top condition. In-House Assistance: I'm your go-to person for addressing in-house issues like lockouts and power outages, providing quick solutions to keep guests comfortable and satisfied. Calendar Optimization: I expertly manage your property's availability, preventing overbookings Answering Potential Clients' Queries: Responding to inquiries from potential clients, showcasing the property's best features, and addressing any questions or concerns they may have. I'm well-versed in various tools and software, including: Property Management: Hostify, Hostaway Task Management: Asana, Monday.com Financial: Stripe, Xero Booking Platforms: Airbnb, Booking.com extranet, Expedia Partner Central, Vrbo Housekeeping Management : VRS Operto Background Checking: Formstack, TPS Communication: Hospitable, Spoke, Ring Central Time Tracker: Time doctor, Top tracker & Upwork Tracker Ready to boost your property's bookings and guest experiences? Let's discuss how I can tailor my services to your unique needs. Contact me today, and let's embark on a journey to property management excellence together!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Booking Management System
    Property Management
    Asana
    Front Desk
    Hospital Services
    Email Communication
    Receptionist Skills
    Outbound Call
    Central Reservation Systems
    Customer Service
    Travel & Hospitality
    Email Support
    Inbound Inquiry
  • $5 hourly
    Do you need an assistant to help you get organized and free up your schedule for more important matters? Do you need a quick learner who can efficiently apply what they learned during training? Do you need someone dedicated and responsive? I am Jane and I am a virtual assistant who is ready to help you with your needs. I have had clients for whom I had to do the following: 1. Social media account maintenance 2. Simple content creation on Canva 3. Basic research and lead generation 4. App testing I am also proficient in Google Suite (Mail, Docs, Sheets, Calendar), Word, Excel, and Trello. I also use Grammarly for proofreading documents and content in general. I have received training in Email and Calendar Management, Social Media Maintenance, Project Management, Research, Lead Generation, Expense Reporting, and Travel Management. I am still learning I am willing to be trained for other skills that you may need me to have. I would love to help you out so let's connect soon!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Google Calendar
    Calendar Management
    Virtual Assistance
    Editing & Proofreading
    Google Workspace
    Lead Generation
    Executive Support
    Administrative Support
    Project Management
    Social Media Management
    Topic Research
    Meeting Scheduling
    Email Communication
    Data Entry
    Video Transcription
    English
  • $6 hourly
    I have experience in providing exceptional customer service through phone, email, and chat with a genuine intention to help as a Customer and Technical Support Representative. These are my skills: ⚡Excellent communication ⚡Strong attention to detail ⚡ Great phone and email etiquette ⚡Ability to multitask, prioritize, and manage time. ⚡ Team Player I am skilled, expert, and knowledgeable in the following: ⚡ Slack ⚡ G Suite ⚡ Zendesk ⚡ Freshdesk ⚡ Slack ⚡ Ring Central ⚡ Shopify ⚡ Trello ⚡ Gorgias I learn fast and absorb knowledge well. I look forward to being a part of your team!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Sales
    Google Sheets
    Administrative Support
    Virtual Assistance
    Communication Skills
    Ecommerce
    Email Communication
    Shopify
    Customer Experience
    Customer Service
    Customer Transaction Email
    Data Entry
    Customer Support
    Online Chat Support
    Phone Support
    Freshdesk
    Zendesk
    Email Support
  • $13 hourly
    🌐 Welcome to My Profile! I am dedicated to helping start-ups, small and medium-sized enterprises effectively communicate with their customers, ensuring an outstanding customer service experience that fosters brand loyalty while adhering to company and business policies. 📞 Professional Background: With over 5 years of experience in the call center industry, I have supported companies in insurance, medical, telecommunications, and financial sectors across the United States and Australia. Since August 2017, I've been excelling in remote roles, focusing on email customer support and ticket management. 🛠️ Technical Proficiency: I am well-versed in various web-based tools, including Freshdesk, Google Suite, and Salesforce, enabling seamless integration into your existing workflows. 🛍️ ECommerce Expertise: My experience extends to supporting customers on popular ECommerce platforms such as Shopify, Volusion, Amazon Seller Central, and eBay. I understand the nuances of these platforms and can ensure smooth customer interactions. 🌎 International Exposure: Having supported clients in the United States, United Kingdom, and Australia, I bring a global perspective to customer service. I am adept at understanding diverse customer needs and preferences. 🔧 Skill Set Overview: Customer service excellence Phone handling and support Back office support Email and chat support Order review and processing Basic reporting Billing processes Pre-sales support Phone screening Customer verification Service provisioning and setup Handling medical notes and records 💼 Why Choose Me: I am not just a service provider; I am a strategic partner in ensuring your customers receive exceptional support. My extensive experience and commitment to excellence make me an ideal choice for businesses seeking a reliable and skilled professional. 📈 Let's Collaborate: Whether you need ongoing customer support or assistance with a specific project, I am here to help. Let's connect and discuss how I can contribute to the success of your business. 📧 Feel free to message me here on Upwork to discuss your unique needs. I look forward to the opportunity to contribute to your business success! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Bootstrap
    CSS 3
    HTML5
    Front-End Development
    Accounting
    QuickBooks Online
    Bookkeeping
    Google Docs
    Email Communication
    Customer Support
    Answered Ticket
    Customer Service
    Order Tracking
    Freshdesk
    Email Support
  • $15 hourly
    Jello! Welcome to my UpWork Profile. Here's what you need to know about me: 9 years experience working homebased in Upwork. (I was already here when it was still oDesk) 3 years working in BPO companies in Manila. I have worked as Subject matter expert and Coach for fresh hires. 1 year as an English tutor. Here's a list of my past work experiences before UpWork: Customer and Tech and Sales Support for AT&T and T-mobile Subject Matter Expert and Academy-Bay Coach for AT&T Lead Generation Specialist for a mortgage company Here's a list of some of my past work experiences in UpWork: Email, Chat, Phone and Admin Support for a few eCommerce brands Instagram and Facebook Marketer for Supplements and Clothing Brands Influencer Support and Reach Out Specialist Appointment Setter for Aesthetic Clinics based in the US Quality Analyst for an electronic brand Data Entry and Web Research Specialist Lead Generation Specialist for a Food Delivery App Profile, Article and Blog writer Virtual Assistant and Admin Support Here are some of the softwares I have used: Zendesk, FrontApp, Gmail Shopify, Amazon Byrd, Shipmonk, Supply Chain Solutions, Keepspace Canva, Adobe Photoshop Hubspot, Mailchimp, Instantly, Dripify
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Influencer Marketing
    Instagram Marketing
    Email Marketing
    Lead Generation
    Customer Service
    Email Communication
    Online Chat Support
  • $8 hourly
    Familiarity: Zendesk | Zoho | Helpscout | Gorgias Shopify | AliExpress | Oberlo | Gooten | Printful | Dropified | Teelaunch | Printify | CustomCat | CJ Dropshipping I am dedicated to achieving complete customer and client satisfaction in all endeavors. With a background of 10 years in email support and 6 years serving as a lead customer support agent for various E-commerce and dropshipping stores, I possess extensive expertise in managing customer support emails. This includes addressing tracking and shipping concerns, handling returns and exchanges, providing product information, assisting with pre-sale inquiries, post-sale support, and more. I am confident that my qualifications will greatly benefit your organization. Moreover, I hold a Bachelor of Arts degree in Mass Communication, further enhancing my skills in customer service. My previous roles in office-based settings include positions at Vocativ Systems (serving the circuitcity.com account), VXI Philippines (supporting the AT&T account), Dreamscape Networks (assisting the Aust Domains account), and Lazada E-Services (providing customer service email support for the lazada.com.my account). I approach every task with integrity and a strong sense of responsibility. As a goal-oriented, highly motivated individual with a professional demeanor, I am eager to contribute to your team. I am looking forward to the opportunity to collaborate with you!
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Experience Management Software
    Customer Service
    Customer Experience
    Product Knowledge
    Ecommerce
    Shopify
    Communication Etiquette
    Customer Support
    AliExpress
    Email Communication
    Order Processing
    Social Media Management
    Zendesk
    Email Support
  • $10 hourly
    Need help in your business? I’m a seasoned Account Manager with 17 years work experience.I can help you with any administrative help needed to get it off your plate, as I myself have an entrepreneurial mindset. Working with me YOU WILL STOP STRUGGLING with administrative tasks and YOU CAN FOCUS on bigger goals in running the business. 𝐖𝐇𝐀𝐓 𝐂𝐀𝐍 𝐈 𝐁𝐑𝐈𝐍𝐆 𝐓𝐎 𝐓𝐇𝐄 𝐓𝐀𝐁𝐋𝐄? 🌟Customer Onboarding 🌟 Product Adoption 🌟 Customer Retentions 🌟 Increase in ARR/Expansion 🌟 Renewals 🌟 Customer Advocacy As your VIRTUAL ASSISTANT, I can take care of: ✅ PROJECT Coordination: - Facilitate seamless communication between clients to ensure the successful completion of projects, ensuring projects are completed on time with high-quality standard - Conduct timely follow-ups with team members and clients -Be the first point of contact for addressing administrative queries from other team member ✅ ADMIN Support: - Respond to email, manage calendar, schedule appointments and organize meetings - Maintain and update databases, create reports - Facilitate travel bookings and accomodations - Create presentations ✅ RESEARCH and INFORMATION Gathering: -Conduct research on various topics, compile findings, and present information in a concise and understandable manner. -Stay up to date on industry trends, market conditions and competitors to assist with business strategies or decision-making processes. ✅ INQUIRY Management - Responding to inquiries from different platforms (email, chat, social media comments, DMs, etc) daily - Sending out pre-made and customized packages to warm leads - Setting up automated follow-ups for unresponsive clients ✅ DATA/ FILE Management -Organize and maintain digital files, documents, and records. Ensure data accuracy, integrity, and confidentiality -Assist in data analysis, reporting, and presentations -Streamline data-related processes and contribute to data-driven decision making. -Data Entry ✅ EMAIL MANAGEMENT - DAILY Inbox Management - delete spam, tag newsletters to be read later, and implement - Sending emails on your behalf - Manage and organize emails, respond to inquiries, and forward important messages to the appropriate parties - Responding to client emails and inquiries in a timely manner ✅ TECHNICAL Assistance -Provide technical support and troubleshoot issues related to software, hardware, and digital tools. -Troubleshoot audio/video conferencing systems, resolve software glitches, and assist with remote collaboration tools. -Help team members adapt to new technologies and systems. BRIEF DESCRIPTION ABOUT ME: 🔥I'm a strategy thinker, sales & client relationship management professional. My clients are based in Australia, New York, Sweden, Nethearlands, Paris France, Canada and North America Region. 🔥 I've managed fortune 500 accounts for a US based IT company Accenture, the accounts include L’Oreal, UNICEF, Orica, X Shore, Osmotica and Enwave among many others. 🔥 I have over 5 years of experience in client relations, account management, strategic advisory, market research & competitive analysis 🔥 I've worked as Technical Support Representative for 7 years, helping users with their technical issues via, chat, call, email or remote troubleshooting. I understand how important your projects are and I am committed to ensuring it's a success. What makes me stand out are my integrity, transparency, passion to succeed, professionalism, and great work ethic. I consistently upskill myself and I learn new things every time as learning never stops. I am eager to hear about what task you require completed. Let's discuss more over a call ☎️ or a chat 💬.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Retention
    Customer Experience
    Phone Support
    Customer Support
    IT Support
    End User Technical Support
    Microsoft Office
    Communications
    Call Scheduling
    Leadership Skills
    Email Communication
    Microsoft Excel
  • $25 hourly
    Hello there! I'm Art, proud to be part of Upwork's top 1% of independent professionals, selected as an Expert-Vetted talent. My journey has immersed me deeply within the realms of B2B and B2C ecosystems. Specializing in E-commerce, Customer Services, Video Production, and Digital Advertising (Digital Media). My years of experience has taught me to troubleshoot challenges almost instinctively. While I've encountered a plethora of scenarios, I recognize that learning is a perpetual process; there's always room for growth. In my ongoing pursuit of improvement, I offer you the treasure trove of my extensive years of experience. Each challenge I've tackled contributes to the skill set I bring to the table. I've invested in various training programs and acquired certifications that have significantly impacted the bottom line. My forte lies not only in skills but also in effective communication. Striving relentlessly for perfection, I ensure every endeavor is nothing short of excellence. If you are looking for support in Customer Services, Digital Marketing, Project Management, Media Buying, Inbound Marketing, Email Marketing, Content Marketing, Social Media, Growth-Driven Design (GDD), or Process Improvement (Six Sigma), I'm just a message away! Let's not settle for mediocrity. Together, let's aim high, striving for mutual success and reaching our collective goals. Yours, Art
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Facebook Ads Manager
    Social Media Advertising
    Process Improvement
    Search Engine Optimization
    Data Analysis
    Email Communication
    Customer Service
    Project Management
    Customer Support
    Content Writing
    Digital Marketing
    Ecommerce Website
    Inbound Marketing
    Online Chat Support
    Email Marketing
  • $13 hourly
    I am an enthusiastic, reliable, and a hardworking individual who has years of extensive experience providing excellent customer service with general admin tasks. I am a woman of my word who also believes in honesty and good working relation. I have excellent time management skills as I value time so much. I aim to always deliver a job well and passionate in everything that I do. I am well versed in the English language with little to no native accent. A workhorse in terms of customer satisfaction, leadership and discipline. In addition, I was awarded twice for being at the top of the team exceeding expectations.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Microsoft Excel
    Office 365
    Customer Support Plugin
    Email Communication
    Decision Making
    Salesforce
    Critical Thinking Skills
    Status Reports
    Data Entry
    Inventory Management
    Phone Communication
    Multitasking
    Scheduling
    Phone Support
  • $10 hourly
    Experienced Administrative Assistant with a demonstrated history of working in a software company that develops products for software developers and project managers. With over 13 years of experience in fast-paced office settings. Hardworking team-player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Business Operations
    Web Design
    Data Management
    Invoicing
    Mobile App Development
    Adobe Photoshop
    Data Entry
    File Management
    Email Communication
    Task Coordination
  • $10 hourly
    I am here to help you grow your business with influencer marketing. These are the services I offer: 📌 Finding the right influencers for your brand 📌 Reaching out to influencers through email and DMs 📌 Creating a Google spreadsheet for Influencers 📌 Engaging with followers and leads through likes and comments Please feel free to send me a message so we can start using the power of social media to promote your business further, engage with more clients, build your brand and increase your sales! I look forward to working with you!
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    Google Sheets
    Social Media Marketing
    Influencer Marketing
    Lead Generation
    Data Entry
    Social Media Plugin
    Email Communication
    Canva
  • $7 hourly
    **12 years experience in Customer Service resolving complex customer inquiries, building strong customer relationship and increasing customer engagement. **Consistent in exceeding the target goal both Inbound and Outbound campaign with sales and collections. **Managing staff and implementing strategies for performance improvement both quality and quantity. **Answer email and provide good customer service. **Answer internal escalation. **Monitor performances and has done coaching. **Plan and Organize productivity. **Resolve customer inquiries via phone and email. **has experience in taking calls for Inquiries, placing orders, collections, retention, upselling, cross selling.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Communication Etiquette
    Order Fulfillment
    Customer Service
    Time Management
    Email Communication
    Data Entry
    Customer Satisfaction
    Product Knowledge
    Customer Support
    Phone Support
    Order Tracking
  • $10 hourly
    I am an Executive Virtual Assistant with background experience in Sales, customer Support, and Admin support. I specialize in handling sales and customer support via email, chat, and phone. I am a detailed oriented person that has been continuously hailed as goal oriented by my colleagues and my superiors. With my working knowledge in G-suits, MS office, and CRM, pair this with my top tier conversational skills I can be a good addition to your team.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Outbound Sales
    Cold Calling
    Administrative Support
    Email Communication
    Shopify
    Customer Support
    Customer Service
    Debt Collection
    Sales Presentation
    Email Support
    Phone Support
    Zendesk
    Inbound Inquiry
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