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  • $10 hourly
    Hello and welcome to my Upwork profile! You can call me Mary! I am a highly skilled and experienced Virtual Assistant and customer specialist with a proven track record of delivering high-quality work to clients worldwide. I have the skills and expertise required to deliver exceptional results every time. I believe in building strong and long-lasting relationships with my clients, and this starts with excellent communication and attention to detail. I am always available to discuss your project requirements, answer any questions you may have, and provide regular updates on the progress of your project. Whether you need personal assistance, customer service, or photo editing, I am confident that I can exceed your expectations and deliver results that meet your needs. So, if you're looking for a dedicated and professional productivity assistant, then look no further! Let's get started today and take your project to the next level.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Salesforce CRM
    Prospect Research
    Scheduling
    Virtual Assistance
    Personal Administration
    Email Communication
    Microsoft Excel
    Time Management
    Canva
    Topic Research
    Online Market Research
    Typing
    Email Support
  • $15 hourly
    🏆 Top Rated on Upwork ⭐ 100% Client Satisfaction | 100% Client Dedication 👑 BEST Virtual Assistant Services Provider on Upwork 1) Commitment 2) Persistence 3) Results 💠Let these three words sum up my experience with you in advance!*wink Still in doubt? Here's what my clients are sayin' 👇👇👇 "𝙈𝙞𝙘𝙝𝙖𝙚𝙡𝙖 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙝𝙞𝙜𝙝𝙡𝙮 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝙬𝙝𝙤 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙤𝙤𝙙 𝙢𝙮 𝙣𝙚𝙚𝙙𝙨 𝙥𝙚𝙧𝙛𝙚𝙘𝙩𝙡𝙮. 𝙏𝙝𝙚 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙬𝙖𝙨 𝙘𝙤𝙢𝙥𝙡𝙚𝙩𝙚𝙙 𝙨𝙢𝙤𝙤𝙩𝙝𝙡𝙮 𝙖𝙣𝙙 𝙖𝙝𝙚𝙖𝙙 𝙤𝙛 𝙨𝙘𝙝𝙚𝙙𝙪𝙡𝙚." - Luke B., 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙊𝙛𝙛𝙞𝙘𝙚𝙧 "𝙎𝙢𝙤𝙤𝙩𝙝 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙩𝙤𝙥-𝙡𝙚𝙫𝙚𝙡 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚. 𝙈𝙞𝙘𝙝𝙖𝙚𝙡𝙖 𝙩𝙖𝙘𝙠𝙡𝙚𝙙 𝙖 𝙘𝙤𝙢𝙥𝙡𝙚𝙭 𝙩𝙖𝙨𝙠 𝙬𝙞𝙩𝙝 𝙚𝙖𝙨𝙚, 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙞𝙣𝙜 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙧𝙚𝙨𝙪𝙡𝙩𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙙𝙖𝙩𝙖 𝙤𝙛 𝙢𝙮 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨" - 𝙅𝙖𝙨𝙤𝙣 𝙇., 𝘽𝙧𝙖𝙣𝙙 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 "𝙈𝙞𝙘𝙝𝙖𝙚𝙡𝙖 𝙞𝙨 𝙖 𝙩𝙤𝙥-𝙣𝙤𝙩𝙘𝙝 𝙡𝙚𝙖𝙙 𝙜𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣 𝙥𝙧𝙤𝙫𝙞𝙙𝙚𝙧. 𝙄 𝙖𝙥𝙥𝙧𝙚𝙘𝙞𝙖𝙩𝙚 𝙩𝙝𝙚 𝙚𝙛𝙛𝙤𝙧𝙩 𝙞𝙣 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙞𝙣𝙜 𝙢𝙮 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙣𝙚𝙚𝙙𝙨. 𝙄'𝙢 𝙖𝙡𝙧𝙚𝙖𝙙𝙮 𝙨𝙚𝙚𝙞𝙣𝙜 𝙥𝙤𝙨𝙞𝙩𝙞𝙫𝙚 𝙤𝙪𝙩𝙘𝙤𝙢𝙚𝙨. 𝙇𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧𝙬𝙖𝙧𝙙 𝙩𝙤 𝙛𝙪𝙩𝙪𝙧𝙚 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣𝙨!" - 𝙇𝙞𝙨𝙖 𝘿., 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙊𝙬𝙣𝙚𝙧 Here's what clients book me for 👇👇👇 ✅ 📌𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ✔ Content creation ✔ Platform-specific content creation ✔ Scheduling of content/reels/posts ✔ Organic follower growth and lead generation ✔ Hashtag research and implementation ✅ 📌𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 / 𝑷𝒆𝒓𝒔𝒐𝒏𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 ✔ Manage calendar, schedule appointments, meetings, and events ✔ Coordinate travel arrangements, including booking flights, hotels, and transportation ✔ Prepare and organize materials for meetings, presentations, and conferences ✔ Handle email correspondence and admin support ✅📌 𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 ✔ Design and execute effective email marketing campaigns ✔ Utilize various tools and platforms to generate high-quality leads ✔ Work closely with the sales team to ensure leads are appropriately nurtured ✅📌 𝑳𝒆𝒂𝒅 𝑮𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕 / 𝑺𝒂𝒍𝒆𝒔 𝑯𝒖𝒏𝒕𝒆𝒓 / 𝑩2𝑩 𝑺𝒂𝒍𝒆𝒔 ✔ Email Marketing Lead Generation ✔ B2B & B2C Sales Lead Generation ✔ Contact List creating ✔ Lead List Building ✔ Mailing lists building ✔ LinkedIn Sales Navigator Premium Account ✔ Email Sourcing ✔ Emails verify ✔ Social Media links Discovery (Such as Twitter, Instagram, LinkedIn, Facebook, etc.) ✔ Collecting contact information of Various Titles ✔ 𝖲𝖺𝗅𝖾𝗌 𝖫𝖾𝖺𝖽 𝖫𝗂𝗌𝗍 ✔ 𝖯𝗋𝗈𝗌𝗉𝖾𝖼𝗍 𝖺𝗇𝖽 𝖤𝗆𝖺𝗂𝗅 𝖦𝖺𝗍𝗁𝖾𝗋𝗂𝗇𝗀 ✔ 𝖣𝖺𝗍𝖺 𝖢𝗈𝗅𝗅𝖾𝖼𝗍𝗂𝗈𝗇 ✔ 𝖨𝗇𝖿𝗅𝗎𝖾𝗇𝖼𝖾𝗋 𝖬𝖺𝗋𝗄𝖾𝗍𝗂𝗇𝗀 ✔ Real Estate Lead Generation ✅📌 𝑳𝒊𝒔𝒕 𝑩𝒖𝒊𝒍𝒅𝒊𝒏𝒈 - 𝑳𝒊𝒔𝒕𝒊𝒏𝒈 𝑬𝒄𝒐𝒎𝒎𝒆𝒓𝒄𝒆 - 𝑫𝒊𝒈𝒊𝒕𝒂𝒍 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 ✔ Investigate orders with evidence ✔ Print-on-demand stores ✔ Make unique product picture ✔ Write unique description for products ✔ Customer support ✅📌 𝑫𝒂𝒕𝒂 𝑬𝒏𝒕𝒓𝒚 - 𝑫𝒂𝒕𝒂 𝑺𝒄𝒓𝒂𝒑𝒊𝒏𝒈 ✔ Data Entry from Directories ✔ Data Scraping ✔ Data Mining ✔ Product Data Entry ✅ 📌𝑾𝒆𝒃 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 ✔ Literature Review and Background Research ✔ Data Collection and Experimentation ✔ Data Analysis and Interpretation ✔ Publication and Communication ✅ 📌𝑮𝒆𝒏𝒆𝒓𝒂𝒍 𝑻𝒓𝒂𝒏𝒔𝒄𝒓𝒊𝒑𝒕𝒊𝒐𝒏 𝒐𝒇 𝑨𝒖𝒅𝒊𝒐 𝒂𝒏𝒅 𝑽𝒊𝒅𝒆𝒐 ✔ Listening and Transcribing ✔ Verbatim vs. Non-Verbatim Transcription ✔ Language and Grammar ✔ Formatting ✔ Quality Control and Proofreading I'm also proficient in using the following software and platforms: 💡 𝐀𝐈 𝐓𝐨𝐨𝐥𝐬 𝐟𝐨𝐫 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧 ✔ ChatGPT, Copy.ai, Jasper, Quillbot, Grammarly, 💡 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 ✔ Slack, WhatsApp, Zoom, Flozy, Skype, Teams 💡 𝐄𝐦𝐚𝐢𝐥 𝐓𝐞𝐦𝐩𝐥𝐚𝐭𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 ✔ Canva, Klaviyo, Constant Contact 💡 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐖𝐨𝐫𝐤𝐬𝐩𝐚𝐜𝐞 ✔ Asana, Trello, ClickUp, Monday.com, Slack, Notion, Flozzy 💡 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 ✔ Etsy, Ebay, Wish, RedBubble, Amazon, DHgate, TeePublic, Alibaba, AliExpress 💡 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬 ✔ Apollo, Snov, LinkedIn Sales Navigator, Hunter, Rocket Reach, Lead Leaper, Yellow Pages 💡 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬 ✔ Meta, Later.com, Buffer, Hootsuite, Metricool, Sprout Social, Loomly and etc. ✔ Facebook, Instagram, Twitter, TikTok, LinkedIn 🚀 With a passion for delivering high-quality results and a dedication to meeting deadlines, I'm confident that I can bring valuable insights and expertise to your project. 𝐈 𝐜𝐚𝐧 𝐝𝐨 𝐢𝐭 𝐀𝐋𝐋 𝐰𝐢𝐭𝐡 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄!"✨ 🟢 if you think there's a potential fit, I'd be thrilled to connect and explore how we can work together. 💬 Drop a personalized message and let me know Love, Michaela
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Order Fulfillment
    Shopify
    Manage Ecommerce Site
    Project Management
    Market Research
    Administrative Support
    Virtual Assistance
    Data Management
    Lead Generation
    Social Media Management
    Executive Support
    Email Communication
    Ecommerce Support
    Ecommerce Purchase Tracking
    Data Entry
  • $7 hourly
    I am a diligent worker and a professional in terms of job and responsibility. I meet deadlines and report on time. I enjoy working with supervisors and friendly coworkers. I can work multi-tasking or shift schedules, am proficient in technology, quick to learn a new technique, and can work under pressure. I constantly provide the best to help my clients build their businesses. Most of my Upwork jobs are related to E-commerce product management, but there is much more that I can provide. I strive to provide exceptional service to satisfy my clients. LIST OF EXPERTISE: VIRTUAL ASSISTANT ✔ Shopify Store Management ✔ Email Support ✔ Customer Service ✔ Email Handling using Freshdesk, Zendesk, ZohoMail, Gmail, Intercom, Etc ✔ Live Chat using TextNow ✔ Social Media Management ✔ Processing Refunds, Returns, and Replacements ✔ Track data using a spreadsheet and Google docs ✔ Google Drive application ✔ Knowledgeable in Microsoft Office DISPUTE MANAGER/CHARGEBACK. Win 85% of disputed orders/transactions ✔ Stripe Account ✔ Shopify ✔ PayPal ✔ Quickbooks DATA ENTRY ✔ Database Management ✔ Sending Invoice/Stripe account ✔ Medical coder
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Medical Report
    Email Support
    Dropshipping
    Customer Satisfaction
    Microsoft Outlook
    Customer Service
    Visual Merchandising
    Email Communication
    Microsoft Word
    Microsoft Office
    Computer Skills
    Google Docs
    Microsoft Excel
  • $10 hourly
    With over a decade of experience in the BPO industry and over 5 years as a college and senior high school teacher, I have gained extensive expertise in customer service and data analysis roles, demonstrating a meticulous attention to detail and a capacity to thrive independently. I also spent 2 years as a bookkeeper prior to transitioning into the BPO sector. I hold a Master's Degree in Education and am currently pursuing a Juris Doctor Degree. My objective on Upwork is to provide exceptional service to employers, consistently exceeding expectations with 100% accuracy and ensuring total satisfaction in every assignment.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Customer Service
    Virtual Assistance
    Administrative Support
    Customer Support
    US English Dialect
    Time Management
    Email Communication
    Data Entry
    Online Chat Support
    Email Support
    Communications
  • $6 hourly
    Dynamic and innovative communicator with 7 years of experience in the customer service industry, excelling in roles as a representative, trainer, and team manager. Additionally, possesses 1 year of experience in the SEO industry, demonstrating expertise in leading and building teams, as well as creating workflows for new tasks within a startup environment. Skilled in computer-based work and highly adaptable to evolving situations. Proficient in problem-solving, leadership, time management, and maintaining exceptional customer relations.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Email Marketing
    Community Outreach
    Business Management
    Graphic Design
    Cold Calling
    Sales
    Customer Service
    Outreach Strategy
    Outreach Email Copywriting
    Partnership & Collaborations Outreach
    Email Communication
    Email
    Management Skills
    Employee Training
    Training & Development
  • $8 hourly
    🎗️15 years of Customer Service Experience 📞Master of Inbound & Outbound Calls 💻Expert in Email Correspondence and Ticketing 👩‍💻Chat Support 🚗Dispatcher ☎️Cold calling 🌎Worked for Clients from all over the world
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Calendar Management
    Cold Email
    Topic Research
    Data Entry
    Scheduling
    Email Communication
    Customer Service
    Management Skills
    Proofreading
  • $5 hourly
    I'm a Lead Generation Analyst Virtual assistant. (Appointment setting, Cold calling, Telemarketing) Efficient customer service professional with 2 years of experience in BPO industry. Adept at handling 50+ calls on a daily basis while consistently resolving client issues smoothly and quickly resulting in high customer satisfaction and gain rewards for being a consistent top performer.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Telemarketing
    Scheduling
    Healthcare
    Customer Service
    Email Communication
    Cold Calling
    Appointment Setting
    Sales Call
    Lead Generation Analysis
  • $7 hourly
    I am a highly enthusiastic self-starter and agile thinker professional with a strong background in financial management and an extensively detailed individual with exceptional skills in providing stellar customer service and high-quality results, with more than 4 years of hands-on experience working in diverse environments and consistently achieving top-notch satisfaction with multiple audiences. I am willing to share and expand my expertise in this fast-paced environment to match the business goals and objectives. Furthermore, I am fast in terms of doing what I ought to do. I am also hardworking, which will assure you of quality results and satisfactory service. I am also prepared to go the extra mile to give you a good job and contribute my best effort to be regarded as a competent person who gives you a positive outcome in every aspect.
    vsuc_fltilesrefresh_TrophyIcon Email Handling
    Bookkeeping
    BPO Call Center
    Email Communication
    Financial Management
    English to Tagalog Translation
    Online Chat Support
    Email Support
    Phone Support
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