Hire the best Email Handlers in Santa Rosa, PH
Check out Email Handlers in Santa Rosa, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (8 jobs)
𝙎𝙚𝙚𝙠𝙞𝙣𝙜 𝙖𝙣 𝙚𝙭𝙥𝙚𝙧𝙩 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩? ✅ 100+ Successfully Completed Projects ✅ Top-Rated Badge ✅ Exceptional 100%* Job Success Rate Here's how I will improve your business 👇🏻👇🏻👇🏻 ✉️ 𝙀𝙈𝘼𝙄𝙇 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 ✦ Effectively managing email correspondence with clients. Keeping them informed about updates, resolving inquiries promptly, and ensuring exceptional service delivery. 💼 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 ✦ Assisting customers with various tasks including scheduling appointments, managing calendars, and organizing meetings. Handling paperwork related to inquiries, orders, or complaints. Coordinating with relevant departments to ensure smooth resolution of customer issues and inquiries. 🛒 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 ✦ Overseeing all aspects of e-commerce operations, including product listings, inventory management, order fulfillment, and customer service. Developing and executing marketing strategies to drive traffic and increase sales. Analyzing performance metrics to optimize business growth and profitability. 🛠️ 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨 & 𝙏𝙤𝙤𝙡𝙨 𝙄'𝙢 𝙖 𝙋𝙍𝙊 𝙞𝙣: ✦ Pitbull Tax ✦ Docusign ✦ Ring Central ✦ Velocify ✦ Gorgias ✦ Shopify ✦ Amazon ✦ CJdropshipping ✦ Zendesk ✦ Freshdesk ✦ Reamaze ✦ Meta Business Suite ✦ Trustpilot ✦ Slack ✦ Notion ✦ Asana ✦ Bol.com ✦ Temu ✦ Aliexpress Get in touch with me today and collaborate 😊 🟢 If you're feeling the vibe and think we'd go well together 💬 Send me your 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 and fill me in 📞 When's a good time for you to jump on a 𝙙𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝙘𝙖𝙡𝙡? *wink* Talk Soon, EuniceEmail HandlingOrder TrackingEmail CommunicationCustomer SatisfactionProduct KnowledgeVirtual AssistanceCustomer EngagementCustomer SupportOnline Chat SupportEmail SupportAdministrative SupportEcommerceFreshdeskGorgiasCustomer ServiceData Entry - $6 hourly
- 4.9/5
- (5 jobs)
Hi, Good day! I am Margie. Thank you for viewing my profile. I can assist in coordinating project management activities, resources, equipment, and information. Helps to monitor the daily progress of projects and handles any issues that arise. Files organization and management of project-related paperwork by ensuring all necessary materials are current, properly filed, and stored I can also participate in planning and managing team goals, project schedules, and new information. Managing schedules, and sending reminders of calendar activities, appointments, memos, meeting minutes, and emails. Participate in project design meetings and propose improvements if necessary. Participate in evaluating potential problems and technical hitches and developing solutions. Updating project management CRM like Click-up, Zoho, and Flowlu. Assist in assigning and making follow-ups of tasks to internal teams. Assist in overseeing project procurement management. I'm able to act as the point of contact to communicate projects status to all participants and work with the Project Manager to eliminate blockers. A team player, hardworking, fast learner, exciting to work with, passionate, and eager to learn new things. I can communicate well in the English language to ensure good service. I can be instrumental in your team since my primary objective is to give outstanding results, long-term relationships, and professionalism and leave them 100% satisfied with my work. Don't hesitate to contact me if we're a good match. I am looking forward to being on your team. Thank you, and have a good day!Email HandlingLogistics ManagementGoogle SheetsSAP Materials ManagementPurchasing ManagementZoho CRMProcess ImprovementAdministrative SupportBill of MaterialsFile ManagementProject ManagementInventory ManagementProject WorkflowsSlackEmail CommunicationCanva - $10 hourly
- 5.0/5
- (20 jobs)
10 years of background in the Customer Service and Technical Support field, Administrative jobs, and Telemarketing. I provide top-of-the-line customer support via Phone, Chat, and E-mail. I have previously supported several types of businesses like E-commerce, Dropshipping, Software, Telecommunications, and Internet Service Providers. Summary of my Job Experiences: Customer Service (AN & Associates - E-commerce) - 1 year Customer Service & Technical Support (Telstra - Telecom and ISP) - 2 years Customer Service & Technical Support (HTC USA) -1+ year Telemarketing (US Insurance - All State, Nationwide, Medicare) Admin Assistant - 3+ years Operations Tech (SunPower Philippines - Manufacturing) - 1+ year Freelancing (Telemarketing, Customer Service & Tech Support) - 7 years My skills include, but are not limited to: -customer service and technical support -phone support -email support -chat support -data entry and management -cold calling/inbound calling -social media management -general admin tasks -computer, network & internet troubleshooting -Android and iOS bug and app testing -Internet research -creating reports - Basic HTML and CSS Tools/programs I know: -MS Office (Word, Excel, PowerPoint, Outlook) -Zendesk -Shopify -JIRA -Hubstaff -OneDrive -Google Drive -Dropbox -Slack -Hangouts -RingCentral -Zoiper -Aircall -VicidialEmail HandlingCustomer SupportAdministrative SupportTechnical SupportTelemarketingEmail CommunicationZendeskCustomer Service - $15 hourly
- 5.0/5
- (23 jobs)
Are you having 👇🏻 📌Problems in prioritizing repetitive tasks over higher-value activities? ⚠️Challenges with business growth, necessitating additional support to handle increased workloads or new projects? Here are the services I can do for you 👇🏻 ✨️Executive Assistant and Personal Tasks ✨️Real Estate Admin Tasks ✨️Error-free Data Entry ✨️Research ✨️Email Management ✨️Calendar Management, Scheduling and Booking ✨️Lead Generation ✨️Presentation and Report Generation ✨️Customer Service, Engagement and Management ✨️Project and Task Management ✨️Order Processing and Management ✨️Events Planning and Management ✨️Copywriting ✨️Procedure Writing ✨️Social Media Management ✨️Social Media Posting ✨️Canva Graphic Design & Videos ✨️Recruitment and Hiring ✨️Training and Onboarding, Orientation and Documentation ✨️Employee Relations and Assistance ✨️Payroll and Benefits Administration ✨️Performance Management ✨️Compliance and Audit Communication Platform I use 👇🏻 ✨️Zoom ✨️WhatsApp ✨️Google Meet ✨️Skype ✨️Slack ✨️Teams Software Skills experienced in 👇🏻 ✨️Microsoft Office Suite (Word, PPT, Excel) ✨️Google Suite (Docs, Drive, Sheets, Slide) ✨️Google Workspace ✨️Dropbox ✨️ChatGPT ✨️Loom ✨️Canva ✨️Monday.com ✨️ClickUp ✨️Zoho ✨️Hubspot ✨️Lockedon/ Campaign Agent ✨️Property Tree ✨️Kustomer/ Zendesk ✨️Trainual ✨️Trello ✨️Highly trainable with any Apps needed to be used 🟢 Sounds like what you need? 👇🏻👇🏻👇🏻3 quick steps: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting Button 3️⃣ Choose one for 15 minutes and I'll confirm a timeslot NO cost until you hire me. *wink* 🟢 If you're sold and think we're a good fit... ✉️ Drop a personalized message and let me know... ☎️ What time works best for you for a discovery call.Email HandlingEmail SupportProject ManagementCRM SoftwareHuman Resource ManagementPersonal AdministrationExecutive SupportFile ManagementCanvaCalendar ManagementAdministrative SupportCustomer ServiceEmail CommunicationData EntryLead GenerationMicrosoft Excel - $12 hourly
- 4.6/5
- (21 jobs)
Are you looking for a Virtual Assistant that’s good at listening, and has great communication and interpersonal skills? I can guarantee you that I am the person you are looking for. I am also a dedicated and hard working person. I can help you with the following: -News Posting -Web research for any industry/company -Article posting on WordPress -Data Entry My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time. So if you are looking for a hardworking and superb assistant, you're definitely on the right page of profile.Email HandlingAdministrative SupportEnglishInstagramWordPressGoogle SheetsEmail CommunicationAccuracy VerificationMicrosoft Office - $8 hourly
- 2.7/5
- (4 jobs)
Hi, I'm Reese! and Here's what I've got: • I have numerous experiences as a customer service representative for over 2 years with BPO industry and Call centers. I've been a Freelancer for almost 4 years and still counting. • As a customer service representative, I managed to deal with client's problem while being enthusiastic and showing empathy to them. I handled each call professionally and giving them the support, they need. Taking their order politely and precisely. I provide an excellent customer service experience and pitch sales on our products and services. • I worked in a timely manner and precise to ensure that it passes the standards that has been set for. I’m always ready to meet my client's goal and at the same time his/her expectations. Skills that I have: • Inside Sales Rep/Tele sales, Cold Calling, Appointment Setter/Scheduler • Phone Expert, CSR, Call Management • Lead Generation Specialist • Skip Tracing • B2B & B2C Specialist • Social Media Manager, FB and Instagram Reels – caption, hashtags and analytics, Twitter and LinkedIn • Expert as an General/Administrative/Executive Virtua; Assistant • Mortgage Loan processor and Loan officer assistant • Project planning • Spreadsheet management • Business correspondence • Records management • Business administration • Workflow planning • Scheduling and calendar management • Office management • Team management • Email Handling/blasting/etiquette • Email marketing/ Drip Marketing • Written and Verbal Communication • Business Management/Project Management/ Account Management • Staffing Management/Training and Recruitment/Client Management • Commercial Loan Assistant/Business Loan Assistant PHONE TOOLS/ VOIP/DIALER THAT I'VE ALREADY USED: • VOIP/Dialer • 8x8 • Five9 • ViciDial • Mojo • Skype • Ring Central • EyeBeam • Zoiper • X-Lite Team Communications: • Telegram • WhatsApp • Hangout • MS Teams • Slack • Skype Project Management/CRM's: • Monday.com as CRM tool and project management • Birix24 • Zendesk • Zoho • GSHEETS Social Media's I know how to use for social media management and marketing: • Instagram • Twitter • Facebook • LinkedIn Other Tools that I've used in different campaigns that I handled and I know how to navigate these tools: • Calyx Point • Zoom, Slack, MS Teams, Outlook, Webex Meeting, Loom • Google Workspace - GMAIL, Google drive, Gsheets etc... • MS Office - MS word, MS Excel Sheet, OneNote, Outlook, PowerPoint. • Canva • Property Profiles for real Estate - Titlepro24/7, PropStream, Zillow, PropertySuite Other Skills: • Knowledgeable in different free and paid skip tracing tools: searchbug, whitepages, yellowpages, spokeo, anywho, yahoo people search, beenverified, clear, idicore, true people search, usphonebook, ancestry, and obituary sites • Knowledgeable in county tax assessors, property and parcel search: qpublic.net • Knowledgeable in editing and organizing pdfs. • Expert as Junior Loan Processor as an Assistant of a Mortgage Loan Processor and Loan Originator • Knowledgeable in Credit Reports, Appraisals, Mortgage Loan Process, Underwriting, Tax Returns, • Knowledgeable in in reviewing and documentation of loan file such as Title Documentation, Income Documentation, Credit Documentation, Disclosures, requesting and reviewing Home Insurances, Appraisal review, Reviewing Bank Statements. • Knowledgeable in filling out the Loan Application in Calyx Point. • Knowledgeable in Ordering credit report especially in Advantage Credit Inc, ordering Title documents, Requesting WVOE. • Knowledgeable in completing and reviewing the INITIAL LOAN DOCUMENTATION: Loan Application, Underwriting Transmittal, The Loan Estimate, Servicing Disclosure, right to a copy of the appraisal, Borrower’s Authorization, Lender specific disclosures, FHA Disclosures, VA Disclosures. • Knowledgeable using Dochub and DocuSign. • Knowledgeable in Tax Overages and Real Estate. Webinar Attended and Finished: • 90 Days apprentice - 2020 • Tax Overages by Diamond Law Center - 2020 • SALES - NEQP Training by Jeremy Miner of 7th level communications - 2022 • Advance Mortgage and Commercial Loan Processor in CampusMortgage - 2020 Qualities I have: • Trustworthy • Diligent • Reliable individual • Fast learner • Motivated • Highly organized individual • Open to all feedback that will improve me • Optimistic • Goal Oriented You can book a discovery call by inviting me to send a proposal for your project. Thank you!Email HandlingSchedulingReal Estate Cold CallingB2B MarketingCold CallingEmail CommunicationCase ManagementProject ManagementCustomer ServiceTelemarketingCustomer SupportB2C MarketingEmail Support - $15 hourly
- 4.7/5
- (14 jobs)
With B2B Lead Generation/Appointment Setter with 9 yrs Customer Service Experience, where my extensive experience was developed and utilized. Result-oriented individual who is passionate about what I do and dedicated to delivering high-quality results within the shortest time. * Consistently meets Client Stats requirements. * Delivered world class customer service and build customer satisfaction and loyalty. * Assisted customers with information related to their account. * Provide effective and timely resolution of a range of customer inquiries. * Strive for one-call resolution of customer issues. * Document customer concerns and interact with other departments and employees to satisfy customer's needs. * Strike a positive and cooperative tone with both customers and co workers. * Demonstrate best judgement in the disbursement of adjustments and credits. * Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities. * Capable of handling irate customers effectively. * Complete ongoing training to stay abreast of product, service and policy changes. * Assisting with the business case. * Planning and monitoring * Eliciting requirements * Requirements organization. * Translating and simplifying requirements. * Requirements management and communication. * Requirements analysis. The positions I have developed are the following roles: -Customer Support/Customer Service Representative -Email, Chat and Phone Support -Real Estate Cold Caller -Appointment Setter -Telemarketing -B2B Lead Generation These are the professional tools that I used: -Tidio -Text Request -Zoho -Laravel -Netsuite -Zendesk -Notion -Gohighlevel -Monday.com -Intercom -Groove -Salesforce -Shipday -Microsoft Office Suite/Google Suite -Dropbox -Mojo Dialer -Leads Rain -Ring Central -Grasshopper -eCommerce Hub -Salsify -Slack -Microsoft Teams -Skype -ZoomEmail HandlingEmail SupportPhone SupportOnline Chat SupportCustomer SupportBusiness ManagementBusiness AnalysisAdministrative SupportLead GenerationCold CallingEmail CommunicationOutbound SalesTelemarketing - $20 hourly
- 5.0/5
- (8 jobs)
I've been working in the Workforce Management field since 2016. I started as a Global Workforce Management (GWFM) Real Time Specialist for a year then I was promoted as a GWFM Sr. Specialist, Planning/Scheduling. After 3 years of being a scheduler, I started working as a WFM Scheduling Supervisor. More likely, my profession is focused on making sure that company's staffing are strategically utilize based on client's needs and requirements. Daily, weekly and monthly reports are required as well which needs an advanced skill in Microsoft Excel, especially when turning raw data into a more useful report. Schedule adherence, forecasting, scheduling, shrinkage analysis and reporting are the other tasks I have worked as part of the WFM. Being a WFM makes me exposed and interact with company's high level leaderships and clients from time to time .Email HandlingMicrosoft Excel PowerPivotBPO Call CenterCMS DevelopmentPeople ManagementReportCustomer ServiceMicrosoft ExcelGoogle DocsCall Center ManagementPhone SupportEmail CommunicationScheduling - $9 hourly
- 5.0/5
- (8 jobs)
I have been a Virtual Admin Assistant for over 6 years with extensive experience in Project Management, Task Handling, Email Communication, Local Business Listings, Order Processing/Tracking, and Customer Service. Over time, I have developed several skills such as SEO, Infographics & Custom Graphics, WooCommerce Product Listing, Social Media Management, Quality Assurance, and Web design. I also worked as an admin assistant for a US company reselling medical/health supplies to different US government agencies. I handle emails daily, answering inquiries from buyers and following up on order status with vendors. Currently, I am a freelance web developer and a part-time project manager for a certified life coach. In the past, I have worked for several international call center companies (BPOs). I've been a part of the customer service billing department. With over 10 years of customer service experience, I am well-versed in handling various kinds of inquiries from various customers. I've been part of phone, chat, and email support teams. Delivering excellent customer service has been my strength for all those years in the call center industry. After several years as a customer service agent, I transitioned to the online gaming industry and became a part of the Risk Management Department- specifically in the Sports Risk Team. We deal with different kinds of sports betting e.g. (horse racing, football, tennis, basketball, golf etc.). Part of my job is ensuring that all information on our customer's bet receipts and settlements is accurate. We check the legitimacy of each winning bet to prevent loss to the company.Email HandlingGraphic DesignWeb DesignCustomer SupportGoogle Local Business OptimizationQuality AssuranceData EntryEmail CommunicationVirtual AssistanceAdministrative SupportInfographicCustomer ServiceEmail SupportOnline Chat SupportSocial Media Management - $6 hourly
- 5.0/5
- (2 jobs)
A certified guest service professional with more than five years of experience in Hotel and Property Management. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.Email HandlingMultitaskingVirtual AssistanceCritical Thinking SkillsProperty ManagementLeaseProblem SolvingCustomer ServiceBPO Call CenterFilingEmail CommunicationEmail Support - $8 hourly
- 4.6/5
- (7 jobs)
𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙧𝙖𝙞𝙨𝙚 𝙩𝙝𝙚 𝙗𝙖𝙧 𝙞𝙣 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚? 🚀 🏆 Top Rated with 100% Job Success Score 💻 Detail Oriented, Quality Work and Versatile 🥇 The Customer Service PRO you need 𝙃𝙚𝙧𝙚'𝙨 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙖𝙨𝙨𝙞𝙨𝙩 𝙮𝙤𝙪 👇👇👇 ✨👩🏻💻𝙀𝙢𝙖𝙞𝙡 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 / 𝙇𝙞𝙫𝙚 𝙘𝙝𝙖𝙩 / 𝙄𝙣𝙗𝙤𝙪𝙣𝙙 𝙖𝙣𝙙 𝙤𝙪𝙩𝙗𝙤𝙪𝙣𝙙 𝙘𝙖𝙡𝙡𝙨 ✦ Email support specialist knowledgeable in live chat excellence and smooth inbound/outbound call handling. Utilizing 𝙕𝙚𝙣𝙙𝙚𝙨𝙠, 𝙇𝙞𝙫𝙚𝘾𝙝𝙖𝙩, 𝙈𝙚𝙡𝙡𝙬𝙤𝙤𝙙, 𝙁𝙧𝙚𝙨𝙝𝙙𝙚𝙨𝙠, and cutting-edge 𝘾𝙖𝙡𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚 to deliver exceptional customer interactions. ☎️✔️𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙨𝙚𝙩𝙩𝙚𝙧 ✦ Mastering the art of seamless scheduling, I bring efficiency to every appointment. With 𝘾𝙖𝙡𝙚𝙣𝙙𝙡𝙮, 𝙍𝙞𝙣𝙜 𝘾𝙚𝙣𝙩𝙧𝙖𝙡, 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧, I ensure a smooth and organized booking experience for clients and collaborators. ✨👩🏻💼 𝙏𝙤𝙥 𝙉𝙤𝙩𝙘𝙝 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 ✦I elevate your efficiency with precision. I ensure seamless task management by utilizing 𝙂𝙤𝙤𝙜𝙡𝙚 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧, 𝙈𝙞𝙘𝙧𝙤𝙨𝙤𝙛𝙩 𝙊𝙪𝙩𝙡𝙤𝙤𝙠, 𝘼𝙞𝙧𝙗𝙣𝙗, 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝙁𝙡𝙞𝙜𝙝𝙩𝙨. Additionally, I streamline communication through 𝙕𝙤𝙤𝙢, 𝘿𝙞𝙨𝙘𝙤𝙧𝙙, 𝙖𝙣𝙙 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 for effective collaboration. 🙋🏻♂️🤝𝙍𝙚𝙘𝙧𝙪𝙞𝙩𝙢𝙚𝙣𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 ✦As a Recruitment Tools Specialist, I leverage the power of 𝙄𝙣𝙙𝙚𝙚𝙙, 𝙇𝙞𝙣𝙠𝙚𝙙𝙄𝙣, 𝙐𝙥𝙬𝙤𝙧𝙠, 𝙖𝙣𝙙 𝙊𝙣𝙡𝙞𝙣𝙚 𝙅𝙤𝙗 𝙋𝙃 to curate top-tier talent. With proficiency in these platforms, I ensure a streamlined and effective recruitment process. 𝙏𝙤𝙡𝙙 𝙮𝙤𝙪 𝙄'𝙢 𝙩𝙝𝙚 🥇 𝙩𝙝𝙚 𝙥𝙚𝙧𝙨𝙤𝙣 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 *𝙬𝙞𝙣𝙠* 𝙅𝙪𝙨𝙩 𝙨𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙦𝙪𝙞𝙘𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙬𝙚 𝙘𝙖𝙣 𝙝𝙤𝙥 𝙤𝙣 𝙖 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 ☎️ 𝙖𝙣𝙙 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙝𝙤𝙬 𝙬𝙚 𝙘𝙖𝙣 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙡𝙚𝙫𝙚𝙡. 😊 💬 Get in touch with me today and collaborate 😊Email HandlingProduct KnowledgeExecutive SupportTicketing SystemCustomer Relationship ManagementLive Chat SoftwareHelpdeskCustomer SatisfactionCommunication EtiquetteCustomer SupportCustomer ServiceOrder TrackingCRM SoftwareZendeskEmail SupportEmail Communication - $10 hourly
- 4.9/5
- (3 jobs)
Excellent customer relations is my core. I am a seasoned teammate offering customer support and complaints-handling expertise. We will work together to improve customer relations and reduce complaints from your current and expanding customer base. My experience came from more than a decade of hard work with international companies utilizing the BPO industry. From Telecommunications to Financial, my knowledge of different customer types would be an advantage to ensure customer satisfaction is delivered every time. Do you believe that happy customers are the best business promoters? I do! When customers are delighted with top-notch products and services, they tell their friends and family about the experience, and word of mouth becomes free advertising for your business. In the world of social media and fast-paced internet communities, imagine your products and services reaching out to more potential clients. Let's talk! I'd be happy to tell you more about it!Email HandlingOrder TrackingMicrosoft OfficeGoogle WorkspaceProblem SolvingActive ListeningCustomer ServiceComplaint ManagementTeam ManagementEmail SupportEmail CommunicationOnline Chat SupportZendesk - $8 hourly
- 5.0/5
- (3 jobs)
I help out leaders, managers, business owners, or anyone busy to assist and manage their tasks, schedules, and deadlines. My ability to work efficiently, pay attention to detail, and stay organized has given me an advantage in my profession as supervisor of a customer service team overseeing a rental website. I'm committed to supporting YOU throughout your journey and taking care of any duties that might hinder you from accomplishing the goals you've set. If you are in doubt of my can-do attitude, my consistency in reliability and capability to be one of the top team leaders in our organization will speak for itself. Here's some of the skills I can offer: - Data Analysis - Microsoft Office Proficiency - Project Management - Computer Proficiency - Communication Skills (Verbal + Written) - Decision Making - Data Entry - Creative Content - Knowledge Base Creation - Invoices - Back Office Tasks - Customer + Technical Support (Calls, Emails, and Chat) Leadership Skills Other skills can easily be learned and up-skilled. Provide me feedback and my diligence, capability, and willingness to learn will pave the way.Email HandlingMicrosoft ExcelCustomer SupportLeadership SkillsMicrosoft WordMicrosoft OfficeEmail CommunicationTechnical SupportMicrosoft PowerPointWeb DevelopmentCommunication Etiquette3D DesignEmail Support - $15 hourly
- 4.8/5
- (2 jobs)
I have 2 years experience as a Customer Sales Associate in a telecommunications account. I am flexible enough to bring exceptional customer service that can satisfy both the customers and the company. I can contribute all my knowledge and strategies in bringing the best customer service. Regards, June KeannuEmail HandlingCustomer RetentionGorgiasCustomer ServiceFacebook PluginCustomer SatisfactionInstagramSlackAmazonEmail CommunicationOrder ProcessingPhone SupportOnline Chat Support - $12 hourly
- 5.0/5
- (6 jobs)
Hi! You can call me Karen and welcome to my profile. Real Estate - I've been in a Real estate for 15 years as a Corporate Employee, doing different tasks such as assisting client in our project, presenting the property, recruiting brokers and realtors and attend to all concerns. Lead Generation - generating leads, scraping data from Zillow, Redfin, Crexi and check the information of the target market in Whitepages and other sites to get the important information. Cold Calling- calling the prospect clients, encourage to set an appointment and close a deal. Incoming and outgoing calls. General VA- preparing monthly reports, building list, monitoring records, email management and customer service.Email HandlingCustomer ServiceAdministrative SupportCold CallingVirtual AssistanceData CollectionEmail CommunicationGoogle DocsCustomer Relationship ManagementData EntryMarket Research - $15 hourly
- 4.9/5
- (5 jobs)
Workflow + CRM + Automation Hi! I build custom CRMs and project management workspaces on Monday.com. I also analyze processes and determine how to set up your workspace in the best way possible there increasing productivity and efficiency. Please reach out if you have any questions and if you would like, feel free to schedule a free 30 min discovery call here: bit.ly/3E7pX9Q I would love to learn more about your organization, and what you are looking for on Monday.com and I’m also happy to share your timeline, and budget, and answer any other questions you may have. Services: + Process Mapping + Workspace Creation + CRM Creation + Project Management + Manage Tasks + Creation of dashboards/reporting + Creation of automation and integrations + Training/onboarding for team + Retainer contracts I look forward to hearing from you and working with you soon!Email HandlingContent CreationVirtual AssistanceFile ManagementAdministrative SupportData ManagementEvent PlanningEmail MarketingCustomer Relationship ManagementStaff Recruitment & ManagementData EntrySlackTask CoordinationEmail Communication - $10 hourly
- 5.0/5
- (2 jobs)
As an experienced content writer, I have written creative stories and articles on a variety of topics including Science and Technology, Lifestyle, Health, and more. I am skilled in creating engaging and informative content that resonates with readers and have experience in conducting in-depth research to ensure accuracy. In addition to my content writing skills, I have a background in virtual administrative support and social media management. Some of my notable achievements include: - Providing administrative support to a Florida-based law firm, including organizing client files using Clio platform and coordinating with clients and professionals - Managing social media accounts for a Creatives and Arts committee, including creating publication materials and conducting research. - Utilizing various tools and software such as Microsoft Office, Clio, and Adobe Photoshop to provide exceptional support. With my strong attention to detail, excellent communication skills, and ability to prioritize tasks effectively, I am confident in my ability to provide high-quality content writing and virtual assistance services to my clients.Email HandlingMathematicsContent WritingChildren's WritingVirtual AssistanceArticle WritingPhysics TutoringCopywritingGeneral TranscriptionReport WritingCreative WritingMathematics TutoringData EntryEmail Communication - $18 hourly
- 5.0/5
- (2 jobs)
I'm an independent contractor with 12 years of combined experience in customer service, accounts receivable management, sales and business development in various industries such as BPO, retail, technology, real estate, and recruitment and staffing. Skilled in lead generation, content creation, and email marketing Key highlights of my qualifications include: • Appointment Setting, B2B Sales • Customer service • Accounts Receivable Management • Sales and Business Development • Content Creation • Email Marketing • Lead Generation • Dedication to building strong client relationships. • Sales Strategy Development • Sales Technology Proficiency (Sales Navigator, CRM systems, and other sales technologies)Email HandlingBusiness DevelopmentSourcingEmail CommunicationDebt CollectionApplicant Tracking SystemsAppointment SchedulingEmail AutomationProspect ResearchCustomer ExperienceClient ManagementB2B MarketingSalesLead GenerationHubSpotSales Development - $6 hourly
- 5.0/5
- (1 job)
OBJECTIVE: To continually learn and excel in the chosen career and maintain an advantage over character and competence that the profession requires.Email HandlingBPO Call CenterEmail Marketing StrategySolar EnergyEmail MarketingMicrosoft WordSocial Media ManagementAppointment SettingOrder FulfillmentCall Center ManagementMicrosoft ExcelCold CallingOutbound SalesTelemarketingEmail Communication - $5 hourly
- 5.0/5
- (3 jobs)
Hey there! Are you in need of a reliable virtual assistant to ease your workload and simplify your life? Allow me to explain why your quest ends - 𝑾𝑰𝑻𝑯 𝑴𝑬. 🤝💼 Your Trusted Productivity Ally 💅✨ Enjoy Effortless Support Right at Your Fingertips 📋🤹♀️ Proficient in Handling Diverse Administrative and Executive Responsibilities 𝑯𝑬𝑹𝑬 𝑨𝑹𝑬 𝑻𝑯𝑬 𝑻𝑯𝑰𝑵𝑮𝑺 𝑰 𝑪𝑨𝑵 𝑨𝑺𝑺𝑰𝑺𝑻 𝒀𝑶𝑼 𝑾𝑰𝑻𝑯: 🔥 𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒗𝒆 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ✦ Provide comprehensive administrative assistance, including managing calendars, scheduling meetings, organizing travel arrangements, and handling email correspondence. 🔥 𝑫𝒐𝒄𝒖𝒎𝒆𝒏𝒕 𝑶𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏 ✦ Draft and edit documents, presentations, and spreadsheets. ✦ Maintain organized electronic and physical filing systems for team documents, including contracts, agreements, and client records. ✦ Ensure accuracy and completeness of all documentation, updating as necessary. 🔥 𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ✦ Monitor and manage email inboxes, ensuring that all communication is responded to in a timely manner. ✦ Perform routine clean-ups, sorting and categorizing emails for easy access and reference. 🔥 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆 ✦ Research on various topics, gather relevant information, and prepare reports or summaries as required. 🔥 𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝒂𝒏𝒅 𝑪𝒐𝒏𝒕𝒆𝒏𝒕 ✦ Assist with managing social media accounts, creating content, and scheduling posts to promote brand awareness and engage with the audience. 𝑻𝑶𝑶𝑳𝑺 𝑨𝑵𝑫 𝑷𝑳𝑨𝑻𝑭𝑶𝑹𝑴𝑺 𝑰'𝑴 𝑷𝑹𝑶𝑭𝑰𝑪𝑰𝑬𝑵𝑻 𝑰𝑵: 🔥 𝑪𝒂𝒍𝒆𝒏𝒅𝒂𝒓/ 𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑻𝒐𝒐𝒍𝒔 ✦ Microsoft Office (Word, PowerPoint, Excel), Google Office (Docs, Sheets) ✦ Microsoft Outlook and Gmail ✦ Calendly and Google Calendar 🔥 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑻𝒐𝒐𝒍𝒔 ✦ Slack ✦ Trello ✦ Asana ✦ ClickUp 🔥 𝑾𝒆𝒃 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝒂𝒏𝒅 𝑺𝒄𝒓𝒂𝒑𝒊𝒏𝒈 𝑻𝒐𝒐𝒍𝒔 ✦ Linkedin Sales Navigator ✦ Apollo.io ✦ Salesql ✦ Web scraper 🔥 𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑻𝒐𝒐𝒍𝒔 ✦ Meta Business Suite ✦ Canva ✦ Adobe Lightroom ✦ Capcut Does this sound like what you need? Feel free to reach out, and let's begin! Drop me a message, and we'll get started! 📩 Cheers, BerryEmail HandlingData EntryFile DocumentationSchedulingLegalDraft CorrespondenceDraft DocumentationLoan ApprovalLoan ProcessingCustomer ServiceProperty ManagementReal EstateEmail CommunicationAdministrative SupportExecutive SupportVirtual Assistance - $6 hourly
- 5.0/5
- (2 jobs)
Since 2006,Email HandlingEmail CommunicationCustomer ServiceBPO Call CenterOnline Chat SupportData EntrySales - $25 hourly
- 5.0/5
- (5 jobs)
Hi! My name is Mary Ann. I had experience working in a corporate environment. Ability to balance workloads efficiently. Analytical, and able to work in constantly changing work environment. Able to learn programs and process quickly. Computer literate & Internet savvy with excellent verbal & written communication skills. Ability to maintain strict levels of confidentiality. Flexible and willing to take on more responsibilities as needed. Kindly consider my skills and be part of your growing business. I am expert in these fields. ✔ V/A-V/Admin ✔ Internet research ✔ Data mining ✔ Lead generation ✔ Online promotion ✔ Reviews ✔ Web scraping ✔ Maps ✔ Internet marketing ✔ PDF, Word, Excel, PowerPoint ✔ Typing, Employers who search for long-term collaboration are welcomed.Email HandlingData ScrapingEmail CommunicationData EntryMultitaskingAdministrative SupportGoogle DocsAccuracy VerificationMicrosoft ExcelData ExtractionLead GenerationMicrosoft OfficeData Analysis - $8 hourly
- 5.0/5
- (1 job)
Good Day! Thank you for taking the time to read my profile. I am Rosalyn, a proficient and self-motivated virtual assistant, and customer service representative. It’s my passion to provide quality administrative support concerning strict deadlines and high expectations. I have been in the Business Process Outsourcing industry since 2004. That's more than 17 years of diverse experience within the industry, including in the field of technical support as a subject matter expert and team lead intern; in banking and finance as a customer solutions officer, client services consultant, and loan documentation processor. I've also handled quality monitoring and assurance, ensuring that we meet and exceed the expectations of our clients and their customers. With all of these experiences, I was able to acquire knowledge, skills, and competencies that I know I can offer to your company. It is my focus to help my clients with their business in the most efficient manner to give excellent results. I possess the self-discipline and time management skills to do that. If ever I may not have the skill that you needed, I can assure you that I am a fast and efficient learner. I have expertise in customer service including handling difficult customers, administrative support, data entry, organizational skills, internet research, problem-solving, writing content, basic admin skills, and computer proficiency. I am willing to learn and add more skills to be more efficient and meet your expectations. I have a dedicated office complete with a desktop computer, a laptop, a copier/scanner, and colored printer, and 40 Mbps broadband high-speed internet. I am a solo parent for my two daughters that’s why I wanted to work from home. This would give me more time for my daughters, and our small family. I believe in hard work, commitment, honesty, and open communication. I can assure you that I always give my 101% in any project that would be given to me. Thank you very much.Email HandlingFilingTransaction ProcessingTransaction Data EntryEmail CommunicationData EntryMicrosoft ExcelMicrosoft WordGoogle Docs - $7 hourly
- 4.7/5
- (1 job)
I have years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 8 years. I was previously a VP of Careers in an online company. I can provide e-mail, ticket, and phone support and will do everything I can to delight your customers. Communication is my passion and I believe in fully comprehending customer needs to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Support, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness promptitude, and persuasiveness. I am always willing to learn and willfully familiarize myself with the product to provide customers with the best possible support. I am a full-time freelancer and can work Australian or U.S. business hours.Email HandlingEmail CommunicationTechnical SupportTechnical WritingCustomer SupportCustomer ServiceGeneral TranscriptionPhone SupportEmail SupportOnline Chat Support - $7 hourly
- 5.0/5
- (37 jobs)
I love talking to people and help them. I always share best practices to my co league because I believe that team work can bring success to everyone. I'm available to work for you if you need my help. Skills: 1. Appointment Setting 2. Data Entry 3. Managing people 4. Programming 5. Picture Editing 6. Email Management 7. Customer Service 8. Chat Support 9. Recruitment Characteristics: 1. Reliable 2. Goal - Oriented 3. Fast Learner 4. Punctual 5. Easy and fun to be with 6. Trainable and willing to learn 7. Always Motivated 8. Positive Thinker 9. Team Player 10. Quick Thinker 11. Can follow simple instruction Software: 1. Microsoft Office 2.Google Documents and Calendar 3. Wordpress 4. Canva 5. 3D Paint 6. Slack 7. Wix 8. Dropbox 9. Skype 10. Zip Recruiter 11. Calendly Dialer: 1. Sales Dialer 2. Edialer 3. Ring Central 4. Mojo Dialer 5. Call Hub 6. Ninja Dialer 7. Grasshopper 8. Zoom Remote Access: 1. Teamviewer 2. Anydesk SIP Phones: 1. Zoiper 2. Xlite CRM: 1. Pipe Drive 2. Servesuite 3. ZOHOEmail HandlingRecruitingPeople ManagementWindows 10 AdministrationCustomer Relationship ManagementCustomer SupportWordPressOutbound SalesTelemarketingData EntryEmail Communication - $9 hourly
- 0.0/5
- (1 job)
My work experience has exposed me to the different aspects of business management from Production as Materials and Logistics Specialist, to Executive Management as Executive Support Staff, to Finance as Cash Management Officer and in the field of Human Resources as Training Supervisor. My background exposed and enhanced my skills in communication and leadership in the supervision of my Training Section Team. I have experienced liaising and coordinating with different company stakeholders such as the employees (both Rank and File and Top Management) Motorcycle Manufacturers, Seminar/Training Providers, Raw Materials Suppliers.Email HandlingEmail CommunicationInterpersonal SkillsOrder ProcessingCustomer ServiceProcess DevelopmentComputer SkillsTraining PresentationBudget ManagementPolicy DevelopmentSupply Chain & LogisticsAdministrative SupportInventory ManagementProject ManagementGraphic Design - $5 hourly
- 0.0/5
- (0 jobs)
Customer support specialist with almost 10 years of experience in the service industry handling different accounts and dealing with different types of US-based customers. I can do inbound and outbound calls, admin tasks, email, chat and sms management, and I have undergone REVA training online. I took Bachelor of Science in Business Administration major in Operations Management in college and graduated April of 2011. I have been recognized and became one of the top agents multiple times during my tenure with my previous companies. I am also taking escalations and supervisor calls. I am good at multi-tasking. I am flexible and highly trainable. And can work with minimal supervision.Email HandlingStaff Recruitment & ManagementLead GenerationPDFAWS ApplicationAudio TranscriptionPhone CommunicationVirtual AssistanceSalesforceCanvaMicrosoft OfficeAdministrative SupportEmail CommunicationFraud DetectionCustomer ServicePhone Support Want to browse more freelancers?
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